Built motion from commit c116dc8b.|2.6.30
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 8bf9604..927f594 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xadb5=['endUserNumber','user','System','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','type','string','nameField','customField','idField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','getString','Subjects','Descriptions',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','incident','Incident','Incident\x20-\x20','forEach','push','length','all','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','format','%s/api/now/table/','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','none','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','util','md5','ioredis','../../../../config/environment','../../../../config/logger','servicenow','defaults','redis','localhost','socket.io-emitter','then','result','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','info','],\x20getUser\x20input\x20crm','userEmail','GET','],\x20getUser\x20rp\x20obj','active','true','userId','adminEmail','],\x20getUser\x20crm','],\x20createEndUser\x20input\x20crm','POST','sys_user?'];(function(_0xf0bcac,_0x531755){var _0x4e4c65=function(_0x35a77a){while(--_0x35a77a){_0xf0bcac['push'](_0xf0bcac['shift']());}};_0x4e4c65(++_0x531755);}(_0xadb5,0xad));var _0x5adb=function(_0x2cb6c3,_0x5d13ae){_0x2cb6c3=_0x2cb6c3-0x0;var _0xad81d8=_0xadb5[_0x2cb6c3];return _0xad81d8;};'use strict';var _=require('lodash');var Promise=require(_0x5adb('0x0'));var rp=require('request-promise');var util=require(_0x5adb('0x1'));var md5=require(_0x5adb('0x2'));var Redis=require(_0x5adb('0x3'));var intUtil=require('./util');var config=require(_0x5adb('0x4'));var logger=require(_0x5adb('0x5'))(_0x5adb('0x6'));config['redis']=_[_0x5adb('0x7')](config[_0x5adb('0x8')],{'host':_0x5adb('0x9'),'port':0x18eb});var io=require(_0x5adb('0xa'))(new Redis(config[_0x5adb('0x8')]));function getAdminUser(_0x353885,_0x47228a,_0x6d1b45,_0x41261c,_0x7293ab,_0x34f59d){return new Promise(function(_0x336bad,_0x129f5a){var _0x275428={'method':'GET','uri':_0x41261c+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x7293ab+'&'+_0x34f59d,'auth':_0x47228a,'json':!![]};return rp(_0x275428)[_0x5adb('0xb')](function(_0x1ea238){if(_0x1ea238[_0x5adb('0xc')]['length']>0x0){_0x6d1b45[_0x5adb('0xd')]=_0x1ea238['result'][0x0][_0x5adb('0xe')];}logger['info']('['+[_0x353885[_0x5adb('0xf')]()]+_0x5adb('0x10'),_0x6d1b45);_0x336bad(_0x6d1b45);})[_0x5adb('0x11')](function(_0x5c929a){logger[_0x5adb('0x12')]('['+[_0x353885[_0x5adb('0xf')]()]+']',_0x5c929a[_0x5adb('0x13')]);_0x129f5a(_0x5c929a['message']);});});}function getUser(_0x2312de,_0x518823,_0x367d82,_0x42a482,_0x30614e){return function(_0x304784){logger[_0x5adb('0x14')]('['+[_0x2312de[_0x5adb('0xf')]()]+_0x5adb('0x15'),_0x304784);return new Promise(function(_0x42f4c6,_0xb953a6){if(intUtil['validateEmail'](_0x304784[_0x5adb('0x16')])){var _0x5de028={'method':_0x5adb('0x17'),'uri':_0x367d82+'sys_user?sysparm_query=email%3D'+_0x304784[_0x5adb('0x16')]+'&'+_0x42a482+'&'+_0x30614e,'auth':_0x518823,'json':!![]};logger['info']('['+[_0x2312de['toUpperCase']()]+_0x5adb('0x18'),_0x5de028);return rp(_0x5de028)[_0x5adb('0xb')](function(_0x438671){logger[_0x5adb('0x14')]('['+[_0x2312de[_0x5adb('0xf')]()]+'],\x20getUser\x20entity',_0x438671);if(_0x438671[_0x5adb('0xc')]['length']>0x0&&String(_0x438671['result'][0x0][_0x5adb('0x19')])===_0x5adb('0x1a')){_0x304784[_0x5adb('0x1b')]=_0x438671[_0x5adb('0xc')][0x0][_0x5adb('0xe')];}else{_0x304784[_0x5adb('0x1b')]=_0x304784[_0x5adb('0xd')];_0x304784['userEmail']=_0x304784[_0x5adb('0x1c')];}logger[_0x5adb('0x14')]('['+[_0x2312de[_0x5adb('0xf')]()]+_0x5adb('0x1d'),_0x304784);_0x42f4c6(_0x304784);})[_0x5adb('0x11')](function(_0x49f203){logger[_0x5adb('0x12')]('['+[_0x2312de[_0x5adb('0xf')]()]+']',_0x49f203['message']);_0xb953a6(_0x49f203[_0x5adb('0x13')]);});}else{logger[_0x5adb('0x14')]('['+[_0x2312de[_0x5adb('0xf')]()]+']\x20using\x20admin\x20profile');_0x304784[_0x5adb('0x1b')]=_0x304784[_0x5adb('0xd')];_0x304784[_0x5adb('0x16')]=_0x304784[_0x5adb('0x1c')];_0x42f4c6(_0x304784);}});};}function createEndUser(_0x36459b,_0x1c06c4,_0x4a5d46,_0x49992e,_0x5d457e){logger[_0x5adb('0x14')]('['+[_0x36459b[_0x5adb('0xf')]()]+_0x5adb('0x1e'),_0x4a5d46);return new Promise(function(_0x512bab,_0x137a5c){var _0x4de310={'method':_0x5adb('0x1f'),'uri':_0x49992e+_0x5adb('0x20')+_0x5d457e,'body':{'user_name':_0x4a5d46[_0x5adb('0x21')],'roles':_0x5adb('0x22'),'first_name':_0x4a5d46[_0x5adb('0x21')],'active':_0x5adb('0x1a'),'date_format':_0x5adb('0x23'),'phone':_0x4a5d46[_0x5adb('0x21')]},'auth':_0x1c06c4,'json':!![]};return rp(_0x4de310)[_0x5adb('0xb')](function(_0x260295){logger['info']('['+[_0x36459b[_0x5adb('0xf')]()]+'],\x20EndUser\x20schema',_0x260295[_0x5adb('0xc')]);_0x4a5d46[_0x5adb('0x24')]=_0x260295['result'][_0x5adb('0xe')];_0x512bab(_0x4a5d46);})[_0x5adb('0x11')](function(_0x461a39){logger['error']('['+[_0x36459b[_0x5adb('0xf')]()]+']',_0x461a39[_0x5adb('0x13')]);_0x137a5c(_0x461a39['message']);});});}function getEndUser(_0x5bb227,_0x1ed9ea,_0x49dd03,_0x663ea0,_0x222568){return function(_0x3c2b07){logger[_0x5adb('0x14')]('['+[_0x5bb227[_0x5adb('0xf')]()]+'],\x20getEndUser\x20input\x20crm',_0x3c2b07);return new Promise(function(_0x2f7abe,_0x215b88){var _0x1c3a5c={'method':'GET','uri':_0x49dd03+'sys_user?sysparm_query=phone%3D'+_0x3c2b07[_0x5adb('0x21')]+'&'+_0x663ea0+'&'+_0x222568,'auth':_0x1ed9ea,'json':!![]};return rp(_0x1c3a5c)[_0x5adb('0xb')](function(_0x586820){if(_0x586820[_0x5adb('0xc')]['length']>0x0){_0x3c2b07[_0x5adb('0x24')]=_0x586820['result'][0x0][_0x5adb('0xe')];logger['info']('['+[_0x5bb227[_0x5adb('0xf')]()]+_0x5adb('0x25'),_0x3c2b07);_0x2f7abe(_0x3c2b07);}else{return createEndUser(_0x5bb227,_0x1ed9ea,_0x3c2b07,_0x49dd03,_0x663ea0)['then'](function(_0x4761e3){logger['info']('['+[_0x5bb227[_0x5adb('0xf')]()]+_0x5adb('0x26'),_0x4761e3);_0x2f7abe(_0x4761e3);});}})[_0x5adb('0x11')](function(_0x50edd1){logger[_0x5adb('0x12')]('['+[_0x5bb227[_0x5adb('0xf')]()]+']',_0x50edd1[_0x5adb('0x13')]);_0x215b88(_0x50edd1[_0x5adb('0x13')]);});});};}function getCustomFields(_0x22aa95,_0x52d74f){var _0x50fe99={};if(_0x22aa95['length']>0x0){_['forEach'](_0x22aa95,function(_0x427c71){if(_0x427c71[_0x5adb('0x27')]===_0x5adb('0x28')&&_0x427c71[_0x5adb('0x29')]&&!_0x427c71[_0x5adb('0x2a')]){_0x50fe99[_0x427c71[_0x5adb('0x2b')][_0x5adb('0x2c')]()]=_0x427c71[_0x5adb('0x2d')]['toString']();}else if(_0x427c71['type']===_0x5adb('0x28')&&_0x427c71['idField']&&_0x427c71[_0x5adb('0x2a')]){_0x50fe99[_0x427c71[_0x5adb('0x2b')][_0x5adb('0x2c')]()]=_0x427c71[_0x5adb('0x2d')][_0x5adb('0x2e')]();}else if(_0x427c71['type']===_0x5adb('0x2f')&&_0x427c71[_0x5adb('0x30')]&&_0x427c71['idField']&&_0x427c71[_0x5adb('0x2a')]){_0x50fe99[_0x427c71[_0x5adb('0x2b')]['toLowerCase']()]=_0x52d74f[_0x427c71[_0x5adb('0x30')]][_0x5adb('0x2e')]();}else if(_0x427c71[_0x5adb('0x27')]===_0x5adb('0x31')&&_0x427c71[_0x5adb('0x32')]&&_0x427c71[_0x5adb('0x32')][_0x5adb('0x33')]&&_0x427c71['idField']&&_0x427c71['customField']){_0x50fe99[_0x427c71[_0x5adb('0x2b')][_0x5adb('0x2c')]()]=_0x52d74f[_0x427c71[_0x5adb('0x32')][_0x5adb('0x33')]['toLowerCase']()]['toString']();}});}return _0x50fe99;}function getTicket(_0xaa32e4,_0x4d7d86,_0x264dfd,_0x72218,_0x1713bc,_0x5358c0){return function(_0x182cbc){logger[_0x5adb('0x14')]('['+[_0xaa32e4['toUpperCase']()]+_0x5adb('0x34'),_0x182cbc);return new Promise(function(_0x251f45,_0x1cdb03){var _0x24758f=_0xaa32e4[_0x5adb('0x2c')]()===_0x5adb('0x35')?_0x182cbc[_0x5adb('0x1b')]:_0x182cbc[_0x5adb('0x24')];var _0x49e1a1={'method':_0x5adb('0x1f'),'uri':_0x264dfd+'incident'+'?'+_0x5358c0,'body':Object['assign']({},{'active':'true','caller_id':_0x24758f,'assigned_to':_0x182cbc[_0x5adb('0x1b')],'short_description':intUtil[_0x5adb('0x36')](_0x72218[_0x5adb('0x37')],_0x1713bc,'\x20'),'description':intUtil['getString'](_0x72218[_0x5adb('0x38')],_0x1713bc,'\x0a')},getCustomFields(_0x72218['Fields'],_0x1713bc)),'auth':_0x4d7d86,'json':!![]};return rp(_0x49e1a1)[_0x5adb('0xb')](function(_0x2c3f21){logger[_0x5adb('0x14')]('['+[_0xaa32e4['toUpperCase']()]+_0x5adb('0x39'),_0x2c3f21['result']);_0x182cbc[_0x5adb('0x3a')]=_0x2c3f21[_0x5adb('0xc')]['sys_id'];_0x182cbc[_0x5adb('0x3b')]=_0x2c3f21[_0x5adb('0xc')][_0x5adb('0x3c')];logger[_0x5adb('0x14')]('['+[_0xaa32e4[_0x5adb('0xf')]()]+']\x20getTicket\x20crm',_0x182cbc);_0x251f45(_0x182cbc);})[_0x5adb('0x11')](function(_0x3a5703){logger[_0x5adb('0x12')]('['+[_0xaa32e4[_0x5adb('0xf')]()]+']',_0x3a5703['message']);_0x1cdb03(_0x3a5703[_0x5adb('0x13')]);});});};}function createRemoteTag(_0x14a46f,_0x3b4794,_0x4d98d0,_0x2b34a8){return new Promise(function(_0xd0e5b7,_0x444a6c){var _0xfd3471={'method':'POST','uri':_0x4d98d0+_0x5adb('0x3d')+'?'+_0x2b34a8,'body':{'short_description':_0x14a46f,'global':!![],'active':!![],'name':_0x14a46f},'auth':_0x3b4794,'json':!![]};return rp(_0xfd3471)[_0x5adb('0xb')](function(_0x28b291){var _0x2cee37=_0x28b291[_0x5adb('0xc')]['sys_id'];_0xd0e5b7(_0x2cee37);});});}function getRemoteTag(_0x378938,_0x4b8d28,_0x2b790d,_0x4f7227,_0x31ae72){return new Promise(function(_0x35df22,_0x1a9358){var _0x42f6d9={'method':'GET','uri':_0x2b790d+_0x5adb('0x3d')+_0x5adb('0x3e')+_0x378938+'&'+_0x4f7227,'auth':_0x4b8d28,'json':!![]};return rp(_0x42f6d9)[_0x5adb('0xb')](function(_0x53d262){if(_0x53d262['result']['length']>0x0){var _0x18ee9a=_0x53d262[_0x5adb('0xc')][0x0][_0x5adb('0xe')];_0x35df22(_0x18ee9a);}else{return createRemoteTag(_0x378938,_0x4b8d28,_0x2b790d,_0x4f7227)[_0x5adb('0xb')](function(_0xa833f4){_0x35df22(_0xa833f4);});}});});}function assignTagToIncident(_0xb06bee,_0x204b9b,_0x8d7810,_0xc880af,_0x380d76){return new Promise(function(_0x452767,_0x1df439){var _0x2c2357={'method':'POST','uri':_0x8d7810+'label_entry'+'?'+_0x380d76,'body':{'label':_0xb06bee,'table':_0x5adb('0x3f'),'id_type':_0x5adb('0x40'),'table_key':_0xc880af[_0x5adb('0x3a')],'title':_0x5adb('0x41')+_0xc880af['ticketNumber'],'id_display':_0xc880af[_0x5adb('0x3b')]},'auth':_0x204b9b,'json':!![]};return rp(_0x2c2357)[_0x5adb('0xb')](function(_0x5d2d2f){_0x452767();})[_0x5adb('0x11')](function(){_0x452767();});});}function manageTags(_0x476e62,_0x1505f7,_0x5edd60,_0x30d185,_0x409357,_0x19df2f,_0x30c92c){return new Promise(function(_0x330290,_0x428019){var _0x513f26=[];_0x1505f7[_0x5adb('0x42')](function(_0x1f042f){_0x513f26[_0x5adb('0x43')](getRemoteTag(_0x1f042f,_0x5edd60,_0x30d185,_0x19df2f,_0x30c92c));});return Promise['all'](_0x513f26)[_0x5adb('0xb')](function(_0x239862){if(_0x239862[_0x5adb('0x44')]){logger['info']('['+[_0x476e62[_0x5adb('0xf')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x239862);var _0xa8ff64=[];_0x239862[_0x5adb('0x42')](function(_0x24e1ab){_0xa8ff64['push'](assignTagToIncident(_0x24e1ab,_0x5edd60,_0x30d185,_0x409357,_0x19df2f));});return Promise[_0x5adb('0x45')](_0xa8ff64)[_0x5adb('0xb')](function(){_0x330290();})['catch'](function(){_0x330290();});}else{_0x330290();}});});}function getTags(_0x12711e,_0x432a3e,_0x248739,_0x3fcad5,_0x55cd0a,_0x4290bb){return function(_0x2b8298){return new Promise(function(_0x307f07,_0x16716e){var _0x5b7556=[];var _0x53a4bc=_0x3fcad5[_0x5adb('0x46')];if(_0x53a4bc&&_0x53a4bc['length']>0x0){_0x5b7556=_['map'](_0x53a4bc,'name');}if(_0x5b7556[_0x5adb('0x44')]>0x0){return manageTags(_0x12711e,_0x5b7556,_0x432a3e,_0x248739,_0x2b8298,_0x55cd0a,_0x4290bb)[_0x5adb('0xb')](function(){_0x307f07(_0x2b8298);});}else{_0x307f07(_0x2b8298);}});};}function emit(_0x48bb5c,_0x395350,_0x91e023){var _0xcdde17=_0x5adb('0x47')+_0x5adb('0x48')+_0x5adb('0x49')+_0x5adb('0x4a');var _0x1ffcd3={'uri':_0x48bb5c+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x91e023+_0xcdde17};io['to'](util['format']('user:%s',_0x395350))[_0x5adb('0x4b')](_0x5adb('0x4c'),_0x1ffcd3);}exports['cs']=function(_0x3a0d1b,_0x2a55a3,_0x1f59bb,_0x2f6ef7,_0x386c76,_0x25f761,_0x58455b,_0x5e55c2){var _0x1fc73b={};var _0x56df90={'user':_0x25f761[_0x5adb('0x4d')],'pass':_0x25f761[_0x5adb('0x4e')]};var _0x2146f0=_0x5adb('0x4f');var _0x40140f=_0x5adb('0x50');_0x25f761[_0x5adb('0x51')]=intUtil[_0x5adb('0x52')](_0x25f761['remoteUri']);_0x25f761[_0x5adb('0x53')]=intUtil[_0x5adb('0x52')](_0x25f761[_0x5adb('0x53')]);var _0x5d3aa4=util[_0x5adb('0x54')](_0x5adb('0x55'),_0x25f761['remoteUri']);_0x1fc73b[_0x5adb('0x16')]=!_['isNil'](_0x2f6ef7)?_0x2f6ef7[_0x5adb('0x56')]:null;_0x1fc73b[_0x5adb('0x1c')]=_0x25f761['email'];_0x1fc73b[_0x5adb('0x21')]=_0x5e55c2[_0x5adb('0x2c')]()===_0x5adb('0x35')?_0x2a55a3[_0x5adb('0x57')]:_0x2a55a3[_0x5adb('0x58')];_0x1fc73b[_0x5adb('0x59')]=_0x5e55c2===_0x5adb('0x5a')||_0x5e55c2===_0x5adb('0x5b')?'queue':_0x5adb('0x35');var _0x31345d=util[_0x5adb('0x54')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x25f761['serverUrl'],_0x2a55a3[_0x5adb('0x5c')],md5(_0x2a55a3['uniqueid']));if(_0x386c76&&_0x386c76[_0x5adb('0x5d')]){logger[_0x5adb('0x14')](_0x5adb('0x5e'),'Recording\x20is\x20enabled!');_0x2a55a3[_0x5adb('0x5f')]=_0x31345d;}else if(_0x58455b&&_0x58455b[_0x5adb('0x60')]&&_0x58455b[_0x5adb('0x60')]!==_0x5adb('0x61')){logger[_0x5adb('0x14')]('[OUTBOUND]',_0x5adb('0x62'));_0x2a55a3[_0x5adb('0x5f')]=_0x31345d;}else{_0x2a55a3[_0x5adb('0x5f')]='';}return getAdminUser(_0x5e55c2,_0x56df90,_0x1fc73b,_0x5d3aa4,_0x40140f,_0x2146f0)[_0x5adb('0xb')](getUser(_0x5e55c2,_0x56df90,_0x5d3aa4,_0x40140f,_0x2146f0))['then'](getEndUser(_0x5e55c2,_0x56df90,_0x5d3aa4,_0x40140f,_0x2146f0))[_0x5adb('0xb')](getTicket(_0x5e55c2,_0x56df90,_0x5d3aa4,_0x1f59bb,_0x2a55a3,_0x40140f))[_0x5adb('0xb')](function(_0x182873){logger[_0x5adb('0x14')](util[_0x5adb('0x54')](_0x5adb('0x63'),_0x182873[_0x5adb('0x3a')]));logger['info'](util[_0x5adb('0x54')](_0x5adb('0x64'),_0x5e55c2));if(_0x5e55c2!=='unmanaged'){logger[_0x5adb('0x14')]('['+[_0x5e55c2[_0x5adb('0xf')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x25f761[_0x5adb('0x51')],_0x2f6ef7['name'],_0x182873[_0x5adb('0x3a')]);}})[_0x5adb('0x11')](function(_0x4a2ebc){logger[_0x5adb('0x12')]('['+[_0x5e55c2['toUpperCase']()]+_0x5adb('0x65'),util[_0x5adb('0x66')](_0x4a2ebc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xec40=['adminEmail','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','util','md5','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','socket.io-emitter','GET','then','result','length','adminId','sys_id','error','toUpperCase','message','],\x20getUser\x20input\x20crm','userEmail','info','],\x20getUser\x20rp\x20obj','active','true','userId','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','customField','toLowerCase','content','toString','string','type','idField','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','Subjects','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','ticketId','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','user:%s','emit','trigger:browser:url','username','remoteUri','stripTrailingSlash','format','%s/api/now/table/','isNil','email'];(function(_0x77d286,_0x1ddc6d){var _0x5446a5=function(_0x45e2cf){while(--_0x45e2cf){_0x77d286['push'](_0x77d286['shift']());}};_0x5446a5(++_0x1ddc6d);}(_0xec40,0x7a));var _0x0ec4=function(_0x278f93,_0x5d74c6){_0x278f93=_0x278f93-0x0;var _0x47d224=_0xec40[_0x278f93];return _0x47d224;};'use strict';var _=require(_0x0ec4('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0x0ec4('0x1'));var md5=require(_0x0ec4('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x0ec4('0x3'));var logger=require(_0x0ec4('0x4'))(_0x0ec4('0x5'));config[_0x0ec4('0x6')]=_[_0x0ec4('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x0ec4('0x8'))(new Redis(config[_0x0ec4('0x6')]));function getAdminUser(_0x5e793f,_0x3755b4,_0x13ffea,_0x2dce5f,_0x106920,_0x39bda4){return new Promise(function(_0x1ea9cf,_0x5f5957){var _0x8a15c9={'method':_0x0ec4('0x9'),'uri':_0x2dce5f+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x106920+'&'+_0x39bda4,'auth':_0x3755b4,'json':!![]};return rp(_0x8a15c9)[_0x0ec4('0xa')](function(_0x2f63ef){if(_0x2f63ef[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){_0x13ffea[_0x0ec4('0xd')]=_0x2f63ef[_0x0ec4('0xb')][0x0][_0x0ec4('0xe')];}logger['info']('['+[_0x5e793f['toUpperCase']()]+'],\x20getAdminUser\x20crm',_0x13ffea);_0x1ea9cf(_0x13ffea);})['catch'](function(_0x76cfc1){logger[_0x0ec4('0xf')]('['+[_0x5e793f[_0x0ec4('0x10')]()]+']',_0x76cfc1[_0x0ec4('0x11')]);_0x5f5957(_0x76cfc1[_0x0ec4('0x11')]);});});}function getUser(_0x5a4176,_0x42a9aa,_0x33dfb2,_0x5e73a0,_0x50a2d6){return function(_0x85ff70){logger['info']('['+[_0x5a4176['toUpperCase']()]+_0x0ec4('0x12'),_0x85ff70);return new Promise(function(_0x39edaf,_0x7f4146){if(intUtil['validateEmail'](_0x85ff70[_0x0ec4('0x13')])){var _0x54f8e1={'method':'GET','uri':_0x33dfb2+'sys_user?sysparm_query=email%3D'+_0x85ff70[_0x0ec4('0x13')]+'&'+_0x5e73a0+'&'+_0x50a2d6,'auth':_0x42a9aa,'json':!![]};logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x15'),_0x54f8e1);return rp(_0x54f8e1)['then'](function(_0x6ccc43){logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+'],\x20getUser\x20entity',_0x6ccc43);if(_0x6ccc43[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0&&String(_0x6ccc43[_0x0ec4('0xb')][0x0][_0x0ec4('0x16')])===_0x0ec4('0x17')){_0x85ff70[_0x0ec4('0x18')]=_0x6ccc43[_0x0ec4('0xb')][0x0]['sys_id'];}else{_0x85ff70['userId']=_0x85ff70[_0x0ec4('0xd')];_0x85ff70[_0x0ec4('0x13')]=_0x85ff70['adminEmail'];}logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x19'),_0x85ff70);_0x39edaf(_0x85ff70);})[_0x0ec4('0x1a')](function(_0xc0124d){logger[_0x0ec4('0xf')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+']',_0xc0124d[_0x0ec4('0x11')]);_0x7f4146(_0xc0124d['message']);});}else{logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x1b'));_0x85ff70[_0x0ec4('0x18')]=_0x85ff70['adminId'];_0x85ff70['userEmail']=_0x85ff70['adminEmail'];_0x39edaf(_0x85ff70);}});};}function createEndUser(_0x3b1bd6,_0x530c47,_0x3897cc,_0x427a16,_0x8be4c5){logger[_0x0ec4('0x14')]('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+'],\x20createEndUser\x20input\x20crm',_0x3897cc);return new Promise(function(_0x37ddce,_0x33c203){var _0x44e2c2={'method':_0x0ec4('0x1c'),'uri':_0x427a16+_0x0ec4('0x1d')+_0x8be4c5,'body':{'user_name':_0x3897cc[_0x0ec4('0x1e')],'roles':_0x0ec4('0x1f'),'first_name':_0x3897cc[_0x0ec4('0x1e')],'active':_0x0ec4('0x17'),'date_format':_0x0ec4('0x20'),'phone':_0x3897cc['endUserNumber']},'auth':_0x530c47,'json':!![]};return rp(_0x44e2c2)['then'](function(_0x18907c){logger['info']('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+_0x0ec4('0x21'),_0x18907c[_0x0ec4('0xb')]);_0x3897cc['endUserId']=_0x18907c[_0x0ec4('0xb')][_0x0ec4('0xe')];_0x37ddce(_0x3897cc);})[_0x0ec4('0x1a')](function(_0x445492){logger[_0x0ec4('0xf')]('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+']',_0x445492['message']);_0x33c203(_0x445492[_0x0ec4('0x11')]);});});}function getEndUser(_0x2ccb16,_0x561048,_0x4656a5,_0x1eeb14,_0x2b3cd9){return function(_0x1e3799){logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x22'),_0x1e3799);return new Promise(function(_0x39c4f9,_0x32e073){var _0x2e66be={'method':_0x0ec4('0x9'),'uri':_0x4656a5+_0x0ec4('0x23')+_0x1e3799[_0x0ec4('0x1e')]+'&'+_0x1eeb14+'&'+_0x2b3cd9,'auth':_0x561048,'json':!![]};return rp(_0x2e66be)['then'](function(_0x1e57f4){if(_0x1e57f4[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){_0x1e3799[_0x0ec4('0x24')]=_0x1e57f4[_0x0ec4('0xb')][0x0][_0x0ec4('0xe')];logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x25'),_0x1e3799);_0x39c4f9(_0x1e3799);}else{return createEndUser(_0x2ccb16,_0x561048,_0x1e3799,_0x4656a5,_0x1eeb14)[_0x0ec4('0xa')](function(_0x780af5){logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x26'),_0x780af5);_0x39c4f9(_0x780af5);});}})['catch'](function(_0xca9816){logger[_0x0ec4('0xf')]('['+[_0x2ccb16['toUpperCase']()]+']',_0xca9816['message']);_0x32e073(_0xca9816[_0x0ec4('0x11')]);});});};}function getCustomFields(_0x38b38d,_0x2d1745){var _0x2beab2={};if(_0x38b38d[_0x0ec4('0xc')]>0x0){_[_0x0ec4('0x27')](_0x38b38d,function(_0x47abb3){if(_[_0x0ec4('0x28')](['string',_0x0ec4('0x29')],_0x47abb3['type'])&&_0x47abb3[_0x0ec4('0x2a')]&&!_0x47abb3[_0x0ec4('0x2b')]){_0x2beab2[_0x47abb3[_0x0ec4('0x2a')][_0x0ec4('0x2c')]()]=_0x47abb3[_0x0ec4('0x2d')][_0x0ec4('0x2e')]();}else if(_['includes']([_0x0ec4('0x2f'),_0x0ec4('0x29')],_0x47abb3[_0x0ec4('0x30')])&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3[_0x0ec4('0x2b')]){_0x2beab2[_0x47abb3[_0x0ec4('0x31')]['toLowerCase']()]=_0x47abb3['content'][_0x0ec4('0x2e')]();}else if(_0x47abb3[_0x0ec4('0x30')]===_0x0ec4('0x32')&&_0x47abb3[_0x0ec4('0x33')]&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3['customField']){_0x2beab2[_0x47abb3[_0x0ec4('0x31')][_0x0ec4('0x2c')]()]=_0x2d1745[_0x47abb3[_0x0ec4('0x33')]][_0x0ec4('0x2e')]();}else if(_0x47abb3['type']==='customVariable'&&_0x47abb3[_0x0ec4('0x34')]&&_0x47abb3[_0x0ec4('0x34')][_0x0ec4('0x35')]&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3['customField']){_0x2beab2[_0x47abb3[_0x0ec4('0x31')][_0x0ec4('0x2c')]()]=_0x2d1745[_0x47abb3['Variable'][_0x0ec4('0x35')][_0x0ec4('0x2c')]()][_0x0ec4('0x2e')]();}});}return _0x2beab2;}function getTicket(_0x4dcd35,_0x1ab22f,_0x380e7c,_0x5a159d,_0x2472d8,_0x5ee004){return function(_0x399189){logger[_0x0ec4('0x14')]('['+[_0x4dcd35['toUpperCase']()]+_0x0ec4('0x36'),_0x399189);return new Promise(function(_0x2f628c,_0x5d82dc){var _0x7e578e=_0x4dcd35[_0x0ec4('0x2c')]()===_0x0ec4('0x37')?_0x399189[_0x0ec4('0x18')]:_0x399189[_0x0ec4('0x24')];var _0x2efbdb={'method':_0x0ec4('0x1c'),'uri':_0x380e7c+_0x0ec4('0x38')+'?'+_0x5ee004,'body':Object[_0x0ec4('0x39')]({},{'active':_0x0ec4('0x17'),'caller_id':_0x7e578e,'assigned_to':_0x399189[_0x0ec4('0x18')],'short_description':intUtil['getString'](_0x5a159d[_0x0ec4('0x3a')],_0x2472d8,'\x20'),'description':intUtil[_0x0ec4('0x3b')](_0x5a159d[_0x0ec4('0x3c')],_0x2472d8,'\x0a')},getCustomFields(_0x5a159d[_0x0ec4('0x3d')],_0x2472d8)),'auth':_0x1ab22f,'json':!![]};return rp(_0x2efbdb)[_0x0ec4('0xa')](function(_0x247b57){logger[_0x0ec4('0x14')]('['+[_0x4dcd35[_0x0ec4('0x10')]()]+_0x0ec4('0x3e'),_0x247b57[_0x0ec4('0xb')]);_0x399189['ticketId']=_0x247b57['result'][_0x0ec4('0xe')];_0x399189[_0x0ec4('0x3f')]=_0x247b57[_0x0ec4('0xb')][_0x0ec4('0x40')];logger['info']('['+[_0x4dcd35[_0x0ec4('0x10')]()]+']\x20getTicket\x20crm',_0x399189);_0x2f628c(_0x399189);})[_0x0ec4('0x1a')](function(_0x47a4cf){logger[_0x0ec4('0xf')]('['+[_0x4dcd35[_0x0ec4('0x10')]()]+']',_0x47a4cf[_0x0ec4('0x11')]);_0x5d82dc(_0x47a4cf[_0x0ec4('0x11')]);});});};}function createRemoteTag(_0xbc6526,_0x24e4f8,_0x14e807,_0x51aaf4){return new Promise(function(_0x286243,_0x3129d2){var _0x5c7ef4={'method':_0x0ec4('0x1c'),'uri':_0x14e807+'label'+'?'+_0x51aaf4,'body':{'short_description':_0xbc6526,'global':!![],'active':!![],'name':_0xbc6526},'auth':_0x24e4f8,'json':!![]};return rp(_0x5c7ef4)[_0x0ec4('0xa')](function(_0x1ae990){var _0x5b87e2=_0x1ae990[_0x0ec4('0xb')][_0x0ec4('0xe')];_0x286243(_0x5b87e2);});});}function getRemoteTag(_0x19eaf3,_0x2fdcc9,_0x49e4a9,_0x178f1b,_0x2c833c){return new Promise(function(_0x53a21e,_0x105187){var _0xe9e401={'method':'GET','uri':_0x49e4a9+_0x0ec4('0x41')+_0x0ec4('0x42')+_0x19eaf3+'&'+_0x178f1b,'auth':_0x2fdcc9,'json':!![]};return rp(_0xe9e401)[_0x0ec4('0xa')](function(_0x1df864){if(_0x1df864[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){var _0x184543=_0x1df864['result'][0x0][_0x0ec4('0xe')];_0x53a21e(_0x184543);}else{return createRemoteTag(_0x19eaf3,_0x2fdcc9,_0x49e4a9,_0x178f1b)[_0x0ec4('0xa')](function(_0x104135){_0x53a21e(_0x104135);});}});});}function assignTagToIncident(_0x58d9ff,_0xbd5583,_0x4dba24,_0x3347b4,_0x13989e){return new Promise(function(_0x2ac281,_0x490ebd){var _0x2834fb={'method':_0x0ec4('0x1c'),'uri':_0x4dba24+_0x0ec4('0x43')+'?'+_0x13989e,'body':{'label':_0x58d9ff,'table':_0x0ec4('0x38'),'id_type':'Incident','table_key':_0x3347b4[_0x0ec4('0x44')],'title':_0x0ec4('0x45')+_0x3347b4[_0x0ec4('0x3f')],'id_display':_0x3347b4['ticketNumber']},'auth':_0xbd5583,'json':!![]};return rp(_0x2834fb)['then'](function(_0x30eeb2){_0x2ac281();})[_0x0ec4('0x1a')](function(){_0x2ac281();});});}function manageTags(_0x597116,_0x4e6836,_0x4e0ad8,_0x5d9080,_0x35aed9,_0x45dafa,_0x334ec0){return new Promise(function(_0x1117e4,_0x46b30e){var _0x3cc210=[];_0x4e6836[_0x0ec4('0x27')](function(_0x5b4cb3){_0x3cc210[_0x0ec4('0x46')](getRemoteTag(_0x5b4cb3,_0x4e0ad8,_0x5d9080,_0x45dafa,_0x334ec0));});return Promise[_0x0ec4('0x47')](_0x3cc210)[_0x0ec4('0xa')](function(_0x1f7881){if(_0x1f7881[_0x0ec4('0xc')]){logger[_0x0ec4('0x14')]('['+[_0x597116[_0x0ec4('0x10')]()]+_0x0ec4('0x48'),_0x1f7881);var _0x3be732=[];_0x1f7881[_0x0ec4('0x27')](function(_0x313c95){_0x3be732['push'](assignTagToIncident(_0x313c95,_0x4e0ad8,_0x5d9080,_0x35aed9,_0x45dafa));});return Promise[_0x0ec4('0x47')](_0x3be732)[_0x0ec4('0xa')](function(){_0x1117e4();})['catch'](function(){_0x1117e4();});}else{_0x1117e4();}});});}function getTags(_0x5f3b68,_0x249b42,_0x7f8b67,_0x148814,_0x5d3f41,_0x5b9cce){return function(_0xfa8687){return new Promise(function(_0x436b13,_0x338561){var _0x8b9b91=[];var _0x4a5b92=_0x148814[_0x0ec4('0x49')];if(_0x4a5b92&&_0x4a5b92[_0x0ec4('0xc')]>0x0){_0x8b9b91=_[_0x0ec4('0x4a')](_0x4a5b92,_0x0ec4('0x35'));}if(_0x8b9b91[_0x0ec4('0xc')]>0x0){return manageTags(_0x5f3b68,_0x8b9b91,_0x249b42,_0x7f8b67,_0xfa8687,_0x5d3f41,_0x5b9cce)['then'](function(){_0x436b13(_0xfa8687);});}else{_0x436b13(_0xfa8687);}});};}function emit(_0x45cd82,_0x148c29,_0x10196b){var _0x2711a0='%26sysparm_record_target%3Dincident'+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0x0ec4('0x4b')+_0x0ec4('0x4c');var _0x3571a2={'uri':_0x45cd82+_0x0ec4('0x4d')+_0x10196b+_0x2711a0};io['to'](util['format'](_0x0ec4('0x4e'),_0x148c29))[_0x0ec4('0x4f')](_0x0ec4('0x50'),_0x3571a2);}exports['cs']=function(_0x18d5ff,_0x20ca90,_0x4cd1f9,_0x319b63,_0x2484d7,_0xc89cf8,_0x2618ae,_0x2c70e5){var _0x503dc1={};var _0x4f87ab={'user':_0xc89cf8[_0x0ec4('0x51')],'pass':_0xc89cf8['password']};var _0x18e293='sysparm_limit=1';var _0x5a0823='sysparm_display_value=true';_0xc89cf8[_0x0ec4('0x52')]=intUtil[_0x0ec4('0x53')](_0xc89cf8[_0x0ec4('0x52')]);_0xc89cf8['serverUrl']=intUtil['stripTrailingSlash'](_0xc89cf8['serverUrl']);var _0x4ee30a=util[_0x0ec4('0x54')](_0x0ec4('0x55'),_0xc89cf8[_0x0ec4('0x52')]);_0x503dc1[_0x0ec4('0x13')]=!_[_0x0ec4('0x56')](_0x319b63)?_0x319b63[_0x0ec4('0x57')]:null;_0x503dc1[_0x0ec4('0x58')]=_0xc89cf8['email'];_0x503dc1[_0x0ec4('0x1e')]=_0x2c70e5[_0x0ec4('0x2c')]()===_0x0ec4('0x37')?_0x20ca90[_0x0ec4('0x59')]:_0x20ca90[_0x0ec4('0x5a')];_0x503dc1[_0x0ec4('0x5b')]=_0x2c70e5===_0x0ec4('0x5c')||_0x2c70e5===_0x0ec4('0x5d')?_0x0ec4('0x5c'):_0x0ec4('0x37');var _0x597bf0=util[_0x0ec4('0x54')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xc89cf8['serverUrl'],_0x20ca90[_0x0ec4('0x5e')],md5(_0x20ca90[_0x0ec4('0x5e')]));if(_0x2484d7&&_0x2484d7[_0x0ec4('0x5f')]){logger['info'](_0x0ec4('0x60'),_0x0ec4('0x61'));_0x20ca90['recordingURL']=_0x597bf0;}else if(_0x2618ae&&_0x2618ae[_0x0ec4('0x62')]&&_0x2618ae[_0x0ec4('0x62')]!==_0x0ec4('0x63')){logger[_0x0ec4('0x14')]('[OUTBOUND]',_0x0ec4('0x61'));_0x20ca90[_0x0ec4('0x64')]=_0x597bf0;}else{_0x20ca90[_0x0ec4('0x64')]='';}return getAdminUser(_0x2c70e5,_0x4f87ab,_0x503dc1,_0x4ee30a,_0x5a0823,_0x18e293)['then'](getUser(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x5a0823,_0x18e293))[_0x0ec4('0xa')](getEndUser(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x5a0823,_0x18e293))[_0x0ec4('0xa')](getTicket(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x4cd1f9,_0x20ca90,_0x5a0823))[_0x0ec4('0xa')](function(_0x32438e){logger[_0x0ec4('0x14')](util['format'](_0x0ec4('0x65'),_0x32438e['ticketId']));logger[_0x0ec4('0x14')](util['format'](_0x0ec4('0x66'),_0x2c70e5));if(_0x2c70e5!==_0x0ec4('0x5d')){logger[_0x0ec4('0x14')]('['+[_0x2c70e5[_0x0ec4('0x10')]()]+']',_0x0ec4('0x67'));emit(_0xc89cf8[_0x0ec4('0x52')],_0x319b63['name'],_0x32438e[_0x0ec4('0x44')]);}})[_0x0ec4('0x1a')](function(_0x3dd537){logger[_0x0ec4('0xf')]('['+[_0x2c70e5['toUpperCase']()]+_0x0ec4('0x68'),util['inspect'](_0x3dd537,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file