Built motion from commit c116dc8b.|2.6.30
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index ac34b6b..927f594 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x92df=['result','length','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','validateEmail','GET','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','active','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','picklist','type','nameField','customField','content','idField','toLowerCase','toString','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','POST','getString','Descriptions',']\x20POST\x20incident\x20entity\x20schema','number',']\x20getTicket\x20crm','label','label_entry','incident','ticketId','Incident\x20-\x20','ticketNumber','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','user:%s','emit','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','format','%s/api/now/table/','isNil','email','callDirection','unmanaged','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','../../../../config/environment','servicenow','redis','defaults','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then'];(function(_0x3fb030,_0x12aebe){var _0xd6899b=function(_0x327646){while(--_0x327646){_0x3fb030['push'](_0x3fb030['shift']());}};_0xd6899b(++_0x12aebe);}(_0x92df,0xcb));var _0xf92d=function(_0x1e258c,_0x20f4e9){_0x1e258c=_0x1e258c-0x0;var _0x4694b5=_0x92df[_0x1e258c];return _0x4694b5;};'use strict';var _=require(_0xf92d('0x0'));var Promise=require(_0xf92d('0x1'));var rp=require(_0xf92d('0x2'));var util=require(_0xf92d('0x3'));var md5=require(_0xf92d('0x4'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0xf92d('0x5'));var logger=require('../../../../config/logger')(_0xf92d('0x6'));config[_0xf92d('0x7')]=_[_0xf92d('0x8')](config[_0xf92d('0x7')],{'host':_0xf92d('0x9'),'port':0x18eb});var io=require(_0xf92d('0xa'))(new Redis(config[_0xf92d('0x7')]));function getAdminUser(_0x53eb3e,_0xc07161,_0x442e28,_0x7263a3,_0x2235e3,_0x5a00de){return new Promise(function(_0x26c27b,_0x24687d){var _0x257110={'method':'GET','uri':_0x7263a3+_0xf92d('0xb')+'&'+_0x2235e3+'&'+_0x5a00de,'auth':_0xc07161,'json':!![]};return rp(_0x257110)[_0xf92d('0xc')](function(_0x673c5a){if(_0x673c5a[_0xf92d('0xd')][_0xf92d('0xe')]>0x0){_0x442e28[_0xf92d('0xf')]=_0x673c5a[_0xf92d('0xd')][0x0][_0xf92d('0x10')];}logger[_0xf92d('0x11')]('['+[_0x53eb3e[_0xf92d('0x12')]()]+_0xf92d('0x13'),_0x442e28);_0x26c27b(_0x442e28);})[_0xf92d('0x14')](function(_0x108918){logger[_0xf92d('0x15')]('['+[_0x53eb3e['toUpperCase']()]+']',_0x108918[_0xf92d('0x16')]);_0x24687d(_0x108918['message']);});});}function getUser(_0x19dea8,_0x3ce1b6,_0xdd90db,_0x1e2838,_0x423592){return function(_0x27f19a){logger['info']('['+[_0x19dea8['toUpperCase']()]+'],\x20getUser\x20input\x20crm',_0x27f19a);return new Promise(function(_0x45a4b0,_0x1f90f1){if(intUtil[_0xf92d('0x17')](_0x27f19a['userEmail'])){var _0x125902={'method':_0xf92d('0x18'),'uri':_0xdd90db+'sys_user?sysparm_query=email%3D'+_0x27f19a[_0xf92d('0x19')]+'&'+_0x1e2838+'&'+_0x423592,'auth':_0x3ce1b6,'json':!![]};logger[_0xf92d('0x11')]('['+[_0x19dea8[_0xf92d('0x12')]()]+_0xf92d('0x1a'),_0x125902);return rp(_0x125902)[_0xf92d('0xc')](function(_0x1732c5){logger[_0xf92d('0x11')]('['+[_0x19dea8[_0xf92d('0x12')]()]+_0xf92d('0x1b'),_0x1732c5);if(_0x1732c5['result']['length']>0x0&&String(_0x1732c5['result'][0x0][_0xf92d('0x1c')])===_0xf92d('0x1d')){_0x27f19a['userId']=_0x1732c5['result'][0x0][_0xf92d('0x10')];}else{_0x27f19a[_0xf92d('0x1e')]=_0x27f19a['adminId'];_0x27f19a[_0xf92d('0x19')]=_0x27f19a[_0xf92d('0x1f')];}logger[_0xf92d('0x11')]('['+[_0x19dea8[_0xf92d('0x12')]()]+_0xf92d('0x20'),_0x27f19a);_0x45a4b0(_0x27f19a);})[_0xf92d('0x14')](function(_0x304d62){logger['error']('['+[_0x19dea8['toUpperCase']()]+']',_0x304d62[_0xf92d('0x16')]);_0x1f90f1(_0x304d62['message']);});}else{logger[_0xf92d('0x11')]('['+[_0x19dea8[_0xf92d('0x12')]()]+_0xf92d('0x21'));_0x27f19a[_0xf92d('0x1e')]=_0x27f19a[_0xf92d('0xf')];_0x27f19a['userEmail']=_0x27f19a[_0xf92d('0x1f')];_0x45a4b0(_0x27f19a);}});};}function createEndUser(_0x312a96,_0x136c95,_0x526252,_0x3f1831,_0x32d3e4){logger[_0xf92d('0x11')]('['+[_0x312a96['toUpperCase']()]+_0xf92d('0x22'),_0x526252);return new Promise(function(_0x5b1e51,_0x359893){var _0x5460b4={'method':'POST','uri':_0x3f1831+_0xf92d('0x23')+_0x32d3e4,'body':{'user_name':_0x526252[_0xf92d('0x24')],'roles':_0xf92d('0x25'),'first_name':_0x526252[_0xf92d('0x24')],'active':_0xf92d('0x1d'),'date_format':_0xf92d('0x26'),'phone':_0x526252[_0xf92d('0x24')]},'auth':_0x136c95,'json':!![]};return rp(_0x5460b4)[_0xf92d('0xc')](function(_0xbe76a5){logger[_0xf92d('0x11')]('['+[_0x312a96['toUpperCase']()]+_0xf92d('0x27'),_0xbe76a5[_0xf92d('0xd')]);_0x526252[_0xf92d('0x28')]=_0xbe76a5[_0xf92d('0xd')][_0xf92d('0x10')];_0x5b1e51(_0x526252);})[_0xf92d('0x14')](function(_0x25af78){logger[_0xf92d('0x15')]('['+[_0x312a96[_0xf92d('0x12')]()]+']',_0x25af78[_0xf92d('0x16')]);_0x359893(_0x25af78[_0xf92d('0x16')]);});});}function getEndUser(_0x1dc917,_0x44f8bc,_0x500dff,_0xbe7df3,_0x398209){return function(_0x464a25){logger[_0xf92d('0x11')]('['+[_0x1dc917[_0xf92d('0x12')]()]+_0xf92d('0x29'),_0x464a25);return new Promise(function(_0x251200,_0x2445ea){var _0x150528={'method':_0xf92d('0x18'),'uri':_0x500dff+_0xf92d('0x2a')+_0x464a25[_0xf92d('0x24')]+'&'+_0xbe7df3+'&'+_0x398209,'auth':_0x44f8bc,'json':!![]};return rp(_0x150528)['then'](function(_0x3c95c6){if(_0x3c95c6[_0xf92d('0xd')]['length']>0x0){_0x464a25[_0xf92d('0x28')]=_0x3c95c6[_0xf92d('0xd')][0x0][_0xf92d('0x10')];logger[_0xf92d('0x11')]('['+[_0x1dc917[_0xf92d('0x12')]()]+_0xf92d('0x2b'),_0x464a25);_0x251200(_0x464a25);}else{return createEndUser(_0x1dc917,_0x44f8bc,_0x464a25,_0x500dff,_0xbe7df3)['then'](function(_0x10e46f){logger[_0xf92d('0x11')]('['+[_0x1dc917[_0xf92d('0x12')]()]+_0xf92d('0x2c'),_0x10e46f);_0x251200(_0x10e46f);});}})[_0xf92d('0x14')](function(_0x2d2717){logger['error']('['+[_0x1dc917[_0xf92d('0x12')]()]+']',_0x2d2717['message']);_0x2445ea(_0x2d2717['message']);});});};}function getCustomFields(_0x3062f6,_0x2c2f6d){var _0x1f9bd2={};if(_0x3062f6['length']>0x0){_[_0xf92d('0x2d')](_0x3062f6,function(_0xb31ac5){if(_[_0xf92d('0x2e')]([_0xf92d('0x2f'),_0xf92d('0x30')],_0xb31ac5[_0xf92d('0x31')])&&_0xb31ac5[_0xf92d('0x32')]&&!_0xb31ac5[_0xf92d('0x33')]){_0x1f9bd2[_0xb31ac5['nameField']['toLowerCase']()]=_0xb31ac5[_0xf92d('0x34')]['toString']();}else if(_[_0xf92d('0x2e')]([_0xf92d('0x2f'),_0xf92d('0x30')],_0xb31ac5[_0xf92d('0x31')])&&_0xb31ac5[_0xf92d('0x35')]&&_0xb31ac5[_0xf92d('0x33')]){_0x1f9bd2[_0xb31ac5[_0xf92d('0x35')][_0xf92d('0x36')]()]=_0xb31ac5['content'][_0xf92d('0x37')]();}else if(_0xb31ac5[_0xf92d('0x31')]==='variable'&&_0xb31ac5['variableName']&&_0xb31ac5[_0xf92d('0x35')]&&_0xb31ac5[_0xf92d('0x33')]){_0x1f9bd2[_0xb31ac5['idField'][_0xf92d('0x36')]()]=_0x2c2f6d[_0xb31ac5[_0xf92d('0x38')]][_0xf92d('0x37')]();}else if(_0xb31ac5[_0xf92d('0x31')]===_0xf92d('0x39')&&_0xb31ac5[_0xf92d('0x3a')]&&_0xb31ac5['Variable'][_0xf92d('0x3b')]&&_0xb31ac5[_0xf92d('0x35')]&&_0xb31ac5[_0xf92d('0x33')]){_0x1f9bd2[_0xb31ac5[_0xf92d('0x35')][_0xf92d('0x36')]()]=_0x2c2f6d[_0xb31ac5[_0xf92d('0x3a')][_0xf92d('0x3b')]['toLowerCase']()][_0xf92d('0x37')]();}});}return _0x1f9bd2;}function getTicket(_0x8e70ac,_0x3ae412,_0x343972,_0x40c543,_0x6ade65,_0x1bd360){return function(_0x4c8cb9){logger[_0xf92d('0x11')]('['+[_0x8e70ac[_0xf92d('0x12')]()]+_0xf92d('0x3c'),_0x4c8cb9);return new Promise(function(_0x1d800e,_0x719224){var _0x11596e=_0x8e70ac['toLowerCase']()==='outbound'?_0x4c8cb9['userId']:_0x4c8cb9['endUserId'];var _0x30b396={'method':_0xf92d('0x3d'),'uri':_0x343972+'incident'+'?'+_0x1bd360,'body':Object['assign']({},{'active':_0xf92d('0x1d'),'caller_id':_0x11596e,'assigned_to':_0x4c8cb9['userId'],'short_description':intUtil[_0xf92d('0x3e')](_0x40c543['Subjects'],_0x6ade65,'\x20'),'description':intUtil[_0xf92d('0x3e')](_0x40c543[_0xf92d('0x3f')],_0x6ade65,'\x0a')},getCustomFields(_0x40c543['Fields'],_0x6ade65)),'auth':_0x3ae412,'json':!![]};return rp(_0x30b396)['then'](function(_0xb18025){logger[_0xf92d('0x11')]('['+[_0x8e70ac[_0xf92d('0x12')]()]+_0xf92d('0x40'),_0xb18025[_0xf92d('0xd')]);_0x4c8cb9['ticketId']=_0xb18025['result']['sys_id'];_0x4c8cb9['ticketNumber']=_0xb18025['result'][_0xf92d('0x41')];logger[_0xf92d('0x11')]('['+[_0x8e70ac[_0xf92d('0x12')]()]+_0xf92d('0x42'),_0x4c8cb9);_0x1d800e(_0x4c8cb9);})[_0xf92d('0x14')](function(_0x51949b){logger['error']('['+[_0x8e70ac[_0xf92d('0x12')]()]+']',_0x51949b[_0xf92d('0x16')]);_0x719224(_0x51949b['message']);});});};}function createRemoteTag(_0x26b50b,_0xe6f714,_0x506826,_0x2e56af){return new Promise(function(_0x5b3f52,_0x20ecbd){var _0x18d3ec={'method':_0xf92d('0x3d'),'uri':_0x506826+_0xf92d('0x43')+'?'+_0x2e56af,'body':{'short_description':_0x26b50b,'global':!![],'active':!![],'name':_0x26b50b},'auth':_0xe6f714,'json':!![]};return rp(_0x18d3ec)['then'](function(_0x130ae2){var _0x352662=_0x130ae2[_0xf92d('0xd')][_0xf92d('0x10')];_0x5b3f52(_0x352662);});});}function getRemoteTag(_0x6aed1,_0x5113ad,_0x108ecc,_0x103f30,_0x3c42d1){return new Promise(function(_0x323725,_0x5f0b37){var _0x5a421b={'method':'GET','uri':_0x108ecc+_0xf92d('0x43')+'?sysparm_query=name%3D'+_0x6aed1+'&'+_0x103f30,'auth':_0x5113ad,'json':!![]};return rp(_0x5a421b)[_0xf92d('0xc')](function(_0x209997){if(_0x209997[_0xf92d('0xd')][_0xf92d('0xe')]>0x0){var _0x3260d0=_0x209997[_0xf92d('0xd')][0x0][_0xf92d('0x10')];_0x323725(_0x3260d0);}else{return createRemoteTag(_0x6aed1,_0x5113ad,_0x108ecc,_0x103f30)['then'](function(_0x18d8f0){_0x323725(_0x18d8f0);});}});});}function assignTagToIncident(_0x5d55a6,_0x2fb3c5,_0x2a8512,_0x40ccf2,_0xe9a46){return new Promise(function(_0x1b0d61,_0x3a7afd){var _0x2b7f5b={'method':'POST','uri':_0x2a8512+_0xf92d('0x44')+'?'+_0xe9a46,'body':{'label':_0x5d55a6,'table':_0xf92d('0x45'),'id_type':'Incident','table_key':_0x40ccf2[_0xf92d('0x46')],'title':_0xf92d('0x47')+_0x40ccf2[_0xf92d('0x48')],'id_display':_0x40ccf2['ticketNumber']},'auth':_0x2fb3c5,'json':!![]};return rp(_0x2b7f5b)[_0xf92d('0xc')](function(_0x10f491){_0x1b0d61();})['catch'](function(){_0x1b0d61();});});}function manageTags(_0x5b1784,_0x694832,_0x323f5c,_0x44b3f7,_0x10b446,_0x57e0e4,_0x5c0baf){return new Promise(function(_0x5ca7d4,_0x3c7997){var _0xced31e=[];_0x694832['forEach'](function(_0x3bce1a){_0xced31e['push'](getRemoteTag(_0x3bce1a,_0x323f5c,_0x44b3f7,_0x57e0e4,_0x5c0baf));});return Promise[_0xf92d('0x49')](_0xced31e)[_0xf92d('0xc')](function(_0xa622c4){if(_0xa622c4[_0xf92d('0xe')]){logger[_0xf92d('0x11')]('['+[_0x5b1784[_0xf92d('0x12')]()]+_0xf92d('0x4a'),_0xa622c4);var _0x30d322=[];_0xa622c4[_0xf92d('0x2d')](function(_0x334cac){_0x30d322['push'](assignTagToIncident(_0x334cac,_0x323f5c,_0x44b3f7,_0x10b446,_0x57e0e4));});return Promise[_0xf92d('0x49')](_0x30d322)[_0xf92d('0xc')](function(){_0x5ca7d4();})[_0xf92d('0x14')](function(){_0x5ca7d4();});}else{_0x5ca7d4();}});});}function getTags(_0x547d8c,_0x4c3570,_0x446a3e,_0x1a777e,_0x53c6b0,_0x48bf44){return function(_0x138a56){return new Promise(function(_0x5e4408,_0x294477){var _0x253ea3=[];var _0x12bffe=_0x1a777e[_0xf92d('0x4b')];if(_0x12bffe&&_0x12bffe[_0xf92d('0xe')]>0x0){_0x253ea3=_[_0xf92d('0x4c')](_0x12bffe,_0xf92d('0x3b'));}if(_0x253ea3[_0xf92d('0xe')]>0x0){return manageTags(_0x547d8c,_0x253ea3,_0x4c3570,_0x446a3e,_0x138a56,_0x53c6b0,_0x48bf44)['then'](function(){_0x5e4408(_0x138a56);});}else{_0x5e4408(_0x138a56);}});};}function emit(_0x5c97de,_0x2fdb15,_0x19b655){var _0x38d7a=_0xf92d('0x4d')+_0xf92d('0x4e')+_0xf92d('0x4f')+'%255EORDERBYDESCnumber';var _0x53559c={'uri':_0x5c97de+_0xf92d('0x50')+_0x19b655+_0x38d7a};io['to'](util['format'](_0xf92d('0x51'),_0x2fdb15))[_0xf92d('0x52')]('trigger:browser:url',_0x53559c);}exports['cs']=function(_0x521f99,_0x10e5d8,_0x1c4c02,_0x1f7d64,_0x806770,_0x240f4b,_0x5320ef,_0x3cb54d){var _0x2ef89d={};var _0x27781c={'user':_0x240f4b[_0xf92d('0x53')],'pass':_0x240f4b['password']};var _0x4597a6=_0xf92d('0x54');var _0x5451f9=_0xf92d('0x55');_0x240f4b[_0xf92d('0x56')]=intUtil[_0xf92d('0x57')](_0x240f4b[_0xf92d('0x56')]);_0x240f4b[_0xf92d('0x58')]=intUtil[_0xf92d('0x57')](_0x240f4b[_0xf92d('0x58')]);var _0x104f61=util[_0xf92d('0x59')](_0xf92d('0x5a'),_0x240f4b['remoteUri']);_0x2ef89d['userEmail']=!_[_0xf92d('0x5b')](_0x1f7d64)?_0x1f7d64[_0xf92d('0x5c')]:null;_0x2ef89d['adminEmail']=_0x240f4b['email'];_0x2ef89d[_0xf92d('0x24')]=_0x3cb54d[_0xf92d('0x36')]()==='outbound'?_0x10e5d8['destcalleridnum']:_0x10e5d8['calleridnum'];_0x2ef89d[_0xf92d('0x5d')]=_0x3cb54d==='queue'||_0x3cb54d===_0xf92d('0x5e')?_0xf92d('0x5f'):'outbound';var _0x1d4e53=util[_0xf92d('0x59')](_0xf92d('0x60'),_0x240f4b['serverUrl'],_0x10e5d8['uniqueid'],md5(_0x10e5d8['uniqueid']));if(_0x806770&&_0x806770['monitor_format']){logger[_0xf92d('0x11')](_0xf92d('0x61'),_0xf92d('0x62'));_0x10e5d8['recordingURL']=_0x1d4e53;}else if(_0x5320ef&&_0x5320ef[_0xf92d('0x63')]&&_0x5320ef[_0xf92d('0x63')]!==_0xf92d('0x64')){logger[_0xf92d('0x11')](_0xf92d('0x65'),'Recording\x20is\x20enabled!');_0x10e5d8[_0xf92d('0x66')]=_0x1d4e53;}else{_0x10e5d8[_0xf92d('0x66')]='';}return getAdminUser(_0x3cb54d,_0x27781c,_0x2ef89d,_0x104f61,_0x5451f9,_0x4597a6)[_0xf92d('0xc')](getUser(_0x3cb54d,_0x27781c,_0x104f61,_0x5451f9,_0x4597a6))['then'](getEndUser(_0x3cb54d,_0x27781c,_0x104f61,_0x5451f9,_0x4597a6))[_0xf92d('0xc')](getTicket(_0x3cb54d,_0x27781c,_0x104f61,_0x1c4c02,_0x10e5d8,_0x5451f9))[_0xf92d('0xc')](function(_0x2153ac){logger[_0xf92d('0x11')](util[_0xf92d('0x59')](_0xf92d('0x67'),_0x2153ac[_0xf92d('0x46')]));logger[_0xf92d('0x11')](util[_0xf92d('0x59')](_0xf92d('0x68'),_0x3cb54d));if(_0x3cb54d!==_0xf92d('0x5e')){logger[_0xf92d('0x11')]('['+[_0x3cb54d[_0xf92d('0x12')]()]+']',_0xf92d('0x69'));emit(_0x240f4b[_0xf92d('0x56')],_0x1f7d64[_0xf92d('0x3b')],_0x2153ac['ticketId']);}})['catch'](function(_0x18101c){logger[_0xf92d('0x15')]('['+[_0x3cb54d[_0xf92d('0x12')]()]+_0xf92d('0x6a'),util[_0xf92d('0x6b')](_0x18101c,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xec40=['adminEmail','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','util','md5','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','socket.io-emitter','GET','then','result','length','adminId','sys_id','error','toUpperCase','message','],\x20getUser\x20input\x20crm','userEmail','info','],\x20getUser\x20rp\x20obj','active','true','userId','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','customField','toLowerCase','content','toString','string','type','idField','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','Subjects','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','ticketId','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','user:%s','emit','trigger:browser:url','username','remoteUri','stripTrailingSlash','format','%s/api/now/table/','isNil','email'];(function(_0x77d286,_0x1ddc6d){var _0x5446a5=function(_0x45e2cf){while(--_0x45e2cf){_0x77d286['push'](_0x77d286['shift']());}};_0x5446a5(++_0x1ddc6d);}(_0xec40,0x7a));var _0x0ec4=function(_0x278f93,_0x5d74c6){_0x278f93=_0x278f93-0x0;var _0x47d224=_0xec40[_0x278f93];return _0x47d224;};'use strict';var _=require(_0x0ec4('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0x0ec4('0x1'));var md5=require(_0x0ec4('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x0ec4('0x3'));var logger=require(_0x0ec4('0x4'))(_0x0ec4('0x5'));config[_0x0ec4('0x6')]=_[_0x0ec4('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x0ec4('0x8'))(new Redis(config[_0x0ec4('0x6')]));function getAdminUser(_0x5e793f,_0x3755b4,_0x13ffea,_0x2dce5f,_0x106920,_0x39bda4){return new Promise(function(_0x1ea9cf,_0x5f5957){var _0x8a15c9={'method':_0x0ec4('0x9'),'uri':_0x2dce5f+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x106920+'&'+_0x39bda4,'auth':_0x3755b4,'json':!![]};return rp(_0x8a15c9)[_0x0ec4('0xa')](function(_0x2f63ef){if(_0x2f63ef[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){_0x13ffea[_0x0ec4('0xd')]=_0x2f63ef[_0x0ec4('0xb')][0x0][_0x0ec4('0xe')];}logger['info']('['+[_0x5e793f['toUpperCase']()]+'],\x20getAdminUser\x20crm',_0x13ffea);_0x1ea9cf(_0x13ffea);})['catch'](function(_0x76cfc1){logger[_0x0ec4('0xf')]('['+[_0x5e793f[_0x0ec4('0x10')]()]+']',_0x76cfc1[_0x0ec4('0x11')]);_0x5f5957(_0x76cfc1[_0x0ec4('0x11')]);});});}function getUser(_0x5a4176,_0x42a9aa,_0x33dfb2,_0x5e73a0,_0x50a2d6){return function(_0x85ff70){logger['info']('['+[_0x5a4176['toUpperCase']()]+_0x0ec4('0x12'),_0x85ff70);return new Promise(function(_0x39edaf,_0x7f4146){if(intUtil['validateEmail'](_0x85ff70[_0x0ec4('0x13')])){var _0x54f8e1={'method':'GET','uri':_0x33dfb2+'sys_user?sysparm_query=email%3D'+_0x85ff70[_0x0ec4('0x13')]+'&'+_0x5e73a0+'&'+_0x50a2d6,'auth':_0x42a9aa,'json':!![]};logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x15'),_0x54f8e1);return rp(_0x54f8e1)['then'](function(_0x6ccc43){logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+'],\x20getUser\x20entity',_0x6ccc43);if(_0x6ccc43[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0&&String(_0x6ccc43[_0x0ec4('0xb')][0x0][_0x0ec4('0x16')])===_0x0ec4('0x17')){_0x85ff70[_0x0ec4('0x18')]=_0x6ccc43[_0x0ec4('0xb')][0x0]['sys_id'];}else{_0x85ff70['userId']=_0x85ff70[_0x0ec4('0xd')];_0x85ff70[_0x0ec4('0x13')]=_0x85ff70['adminEmail'];}logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x19'),_0x85ff70);_0x39edaf(_0x85ff70);})[_0x0ec4('0x1a')](function(_0xc0124d){logger[_0x0ec4('0xf')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+']',_0xc0124d[_0x0ec4('0x11')]);_0x7f4146(_0xc0124d['message']);});}else{logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x1b'));_0x85ff70[_0x0ec4('0x18')]=_0x85ff70['adminId'];_0x85ff70['userEmail']=_0x85ff70['adminEmail'];_0x39edaf(_0x85ff70);}});};}function createEndUser(_0x3b1bd6,_0x530c47,_0x3897cc,_0x427a16,_0x8be4c5){logger[_0x0ec4('0x14')]('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+'],\x20createEndUser\x20input\x20crm',_0x3897cc);return new Promise(function(_0x37ddce,_0x33c203){var _0x44e2c2={'method':_0x0ec4('0x1c'),'uri':_0x427a16+_0x0ec4('0x1d')+_0x8be4c5,'body':{'user_name':_0x3897cc[_0x0ec4('0x1e')],'roles':_0x0ec4('0x1f'),'first_name':_0x3897cc[_0x0ec4('0x1e')],'active':_0x0ec4('0x17'),'date_format':_0x0ec4('0x20'),'phone':_0x3897cc['endUserNumber']},'auth':_0x530c47,'json':!![]};return rp(_0x44e2c2)['then'](function(_0x18907c){logger['info']('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+_0x0ec4('0x21'),_0x18907c[_0x0ec4('0xb')]);_0x3897cc['endUserId']=_0x18907c[_0x0ec4('0xb')][_0x0ec4('0xe')];_0x37ddce(_0x3897cc);})[_0x0ec4('0x1a')](function(_0x445492){logger[_0x0ec4('0xf')]('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+']',_0x445492['message']);_0x33c203(_0x445492[_0x0ec4('0x11')]);});});}function getEndUser(_0x2ccb16,_0x561048,_0x4656a5,_0x1eeb14,_0x2b3cd9){return function(_0x1e3799){logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x22'),_0x1e3799);return new Promise(function(_0x39c4f9,_0x32e073){var _0x2e66be={'method':_0x0ec4('0x9'),'uri':_0x4656a5+_0x0ec4('0x23')+_0x1e3799[_0x0ec4('0x1e')]+'&'+_0x1eeb14+'&'+_0x2b3cd9,'auth':_0x561048,'json':!![]};return rp(_0x2e66be)['then'](function(_0x1e57f4){if(_0x1e57f4[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){_0x1e3799[_0x0ec4('0x24')]=_0x1e57f4[_0x0ec4('0xb')][0x0][_0x0ec4('0xe')];logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x25'),_0x1e3799);_0x39c4f9(_0x1e3799);}else{return createEndUser(_0x2ccb16,_0x561048,_0x1e3799,_0x4656a5,_0x1eeb14)[_0x0ec4('0xa')](function(_0x780af5){logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x26'),_0x780af5);_0x39c4f9(_0x780af5);});}})['catch'](function(_0xca9816){logger[_0x0ec4('0xf')]('['+[_0x2ccb16['toUpperCase']()]+']',_0xca9816['message']);_0x32e073(_0xca9816[_0x0ec4('0x11')]);});});};}function getCustomFields(_0x38b38d,_0x2d1745){var _0x2beab2={};if(_0x38b38d[_0x0ec4('0xc')]>0x0){_[_0x0ec4('0x27')](_0x38b38d,function(_0x47abb3){if(_[_0x0ec4('0x28')](['string',_0x0ec4('0x29')],_0x47abb3['type'])&&_0x47abb3[_0x0ec4('0x2a')]&&!_0x47abb3[_0x0ec4('0x2b')]){_0x2beab2[_0x47abb3[_0x0ec4('0x2a')][_0x0ec4('0x2c')]()]=_0x47abb3[_0x0ec4('0x2d')][_0x0ec4('0x2e')]();}else if(_['includes']([_0x0ec4('0x2f'),_0x0ec4('0x29')],_0x47abb3[_0x0ec4('0x30')])&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3[_0x0ec4('0x2b')]){_0x2beab2[_0x47abb3[_0x0ec4('0x31')]['toLowerCase']()]=_0x47abb3['content'][_0x0ec4('0x2e')]();}else if(_0x47abb3[_0x0ec4('0x30')]===_0x0ec4('0x32')&&_0x47abb3[_0x0ec4('0x33')]&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3['customField']){_0x2beab2[_0x47abb3[_0x0ec4('0x31')][_0x0ec4('0x2c')]()]=_0x2d1745[_0x47abb3[_0x0ec4('0x33')]][_0x0ec4('0x2e')]();}else if(_0x47abb3['type']==='customVariable'&&_0x47abb3[_0x0ec4('0x34')]&&_0x47abb3[_0x0ec4('0x34')][_0x0ec4('0x35')]&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3['customField']){_0x2beab2[_0x47abb3[_0x0ec4('0x31')][_0x0ec4('0x2c')]()]=_0x2d1745[_0x47abb3['Variable'][_0x0ec4('0x35')][_0x0ec4('0x2c')]()][_0x0ec4('0x2e')]();}});}return _0x2beab2;}function getTicket(_0x4dcd35,_0x1ab22f,_0x380e7c,_0x5a159d,_0x2472d8,_0x5ee004){return function(_0x399189){logger[_0x0ec4('0x14')]('['+[_0x4dcd35['toUpperCase']()]+_0x0ec4('0x36'),_0x399189);return new Promise(function(_0x2f628c,_0x5d82dc){var _0x7e578e=_0x4dcd35[_0x0ec4('0x2c')]()===_0x0ec4('0x37')?_0x399189[_0x0ec4('0x18')]:_0x399189[_0x0ec4('0x24')];var _0x2efbdb={'method':_0x0ec4('0x1c'),'uri':_0x380e7c+_0x0ec4('0x38')+'?'+_0x5ee004,'body':Object[_0x0ec4('0x39')]({},{'active':_0x0ec4('0x17'),'caller_id':_0x7e578e,'assigned_to':_0x399189[_0x0ec4('0x18')],'short_description':intUtil['getString'](_0x5a159d[_0x0ec4('0x3a')],_0x2472d8,'\x20'),'description':intUtil[_0x0ec4('0x3b')](_0x5a159d[_0x0ec4('0x3c')],_0x2472d8,'\x0a')},getCustomFields(_0x5a159d[_0x0ec4('0x3d')],_0x2472d8)),'auth':_0x1ab22f,'json':!![]};return rp(_0x2efbdb)[_0x0ec4('0xa')](function(_0x247b57){logger[_0x0ec4('0x14')]('['+[_0x4dcd35[_0x0ec4('0x10')]()]+_0x0ec4('0x3e'),_0x247b57[_0x0ec4('0xb')]);_0x399189['ticketId']=_0x247b57['result'][_0x0ec4('0xe')];_0x399189[_0x0ec4('0x3f')]=_0x247b57[_0x0ec4('0xb')][_0x0ec4('0x40')];logger['info']('['+[_0x4dcd35[_0x0ec4('0x10')]()]+']\x20getTicket\x20crm',_0x399189);_0x2f628c(_0x399189);})[_0x0ec4('0x1a')](function(_0x47a4cf){logger[_0x0ec4('0xf')]('['+[_0x4dcd35[_0x0ec4('0x10')]()]+']',_0x47a4cf[_0x0ec4('0x11')]);_0x5d82dc(_0x47a4cf[_0x0ec4('0x11')]);});});};}function createRemoteTag(_0xbc6526,_0x24e4f8,_0x14e807,_0x51aaf4){return new Promise(function(_0x286243,_0x3129d2){var _0x5c7ef4={'method':_0x0ec4('0x1c'),'uri':_0x14e807+'label'+'?'+_0x51aaf4,'body':{'short_description':_0xbc6526,'global':!![],'active':!![],'name':_0xbc6526},'auth':_0x24e4f8,'json':!![]};return rp(_0x5c7ef4)[_0x0ec4('0xa')](function(_0x1ae990){var _0x5b87e2=_0x1ae990[_0x0ec4('0xb')][_0x0ec4('0xe')];_0x286243(_0x5b87e2);});});}function getRemoteTag(_0x19eaf3,_0x2fdcc9,_0x49e4a9,_0x178f1b,_0x2c833c){return new Promise(function(_0x53a21e,_0x105187){var _0xe9e401={'method':'GET','uri':_0x49e4a9+_0x0ec4('0x41')+_0x0ec4('0x42')+_0x19eaf3+'&'+_0x178f1b,'auth':_0x2fdcc9,'json':!![]};return rp(_0xe9e401)[_0x0ec4('0xa')](function(_0x1df864){if(_0x1df864[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){var _0x184543=_0x1df864['result'][0x0][_0x0ec4('0xe')];_0x53a21e(_0x184543);}else{return createRemoteTag(_0x19eaf3,_0x2fdcc9,_0x49e4a9,_0x178f1b)[_0x0ec4('0xa')](function(_0x104135){_0x53a21e(_0x104135);});}});});}function assignTagToIncident(_0x58d9ff,_0xbd5583,_0x4dba24,_0x3347b4,_0x13989e){return new Promise(function(_0x2ac281,_0x490ebd){var _0x2834fb={'method':_0x0ec4('0x1c'),'uri':_0x4dba24+_0x0ec4('0x43')+'?'+_0x13989e,'body':{'label':_0x58d9ff,'table':_0x0ec4('0x38'),'id_type':'Incident','table_key':_0x3347b4[_0x0ec4('0x44')],'title':_0x0ec4('0x45')+_0x3347b4[_0x0ec4('0x3f')],'id_display':_0x3347b4['ticketNumber']},'auth':_0xbd5583,'json':!![]};return rp(_0x2834fb)['then'](function(_0x30eeb2){_0x2ac281();})[_0x0ec4('0x1a')](function(){_0x2ac281();});});}function manageTags(_0x597116,_0x4e6836,_0x4e0ad8,_0x5d9080,_0x35aed9,_0x45dafa,_0x334ec0){return new Promise(function(_0x1117e4,_0x46b30e){var _0x3cc210=[];_0x4e6836[_0x0ec4('0x27')](function(_0x5b4cb3){_0x3cc210[_0x0ec4('0x46')](getRemoteTag(_0x5b4cb3,_0x4e0ad8,_0x5d9080,_0x45dafa,_0x334ec0));});return Promise[_0x0ec4('0x47')](_0x3cc210)[_0x0ec4('0xa')](function(_0x1f7881){if(_0x1f7881[_0x0ec4('0xc')]){logger[_0x0ec4('0x14')]('['+[_0x597116[_0x0ec4('0x10')]()]+_0x0ec4('0x48'),_0x1f7881);var _0x3be732=[];_0x1f7881[_0x0ec4('0x27')](function(_0x313c95){_0x3be732['push'](assignTagToIncident(_0x313c95,_0x4e0ad8,_0x5d9080,_0x35aed9,_0x45dafa));});return Promise[_0x0ec4('0x47')](_0x3be732)[_0x0ec4('0xa')](function(){_0x1117e4();})['catch'](function(){_0x1117e4();});}else{_0x1117e4();}});});}function getTags(_0x5f3b68,_0x249b42,_0x7f8b67,_0x148814,_0x5d3f41,_0x5b9cce){return function(_0xfa8687){return new Promise(function(_0x436b13,_0x338561){var _0x8b9b91=[];var _0x4a5b92=_0x148814[_0x0ec4('0x49')];if(_0x4a5b92&&_0x4a5b92[_0x0ec4('0xc')]>0x0){_0x8b9b91=_[_0x0ec4('0x4a')](_0x4a5b92,_0x0ec4('0x35'));}if(_0x8b9b91[_0x0ec4('0xc')]>0x0){return manageTags(_0x5f3b68,_0x8b9b91,_0x249b42,_0x7f8b67,_0xfa8687,_0x5d3f41,_0x5b9cce)['then'](function(){_0x436b13(_0xfa8687);});}else{_0x436b13(_0xfa8687);}});};}function emit(_0x45cd82,_0x148c29,_0x10196b){var _0x2711a0='%26sysparm_record_target%3Dincident'+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0x0ec4('0x4b')+_0x0ec4('0x4c');var _0x3571a2={'uri':_0x45cd82+_0x0ec4('0x4d')+_0x10196b+_0x2711a0};io['to'](util['format'](_0x0ec4('0x4e'),_0x148c29))[_0x0ec4('0x4f')](_0x0ec4('0x50'),_0x3571a2);}exports['cs']=function(_0x18d5ff,_0x20ca90,_0x4cd1f9,_0x319b63,_0x2484d7,_0xc89cf8,_0x2618ae,_0x2c70e5){var _0x503dc1={};var _0x4f87ab={'user':_0xc89cf8[_0x0ec4('0x51')],'pass':_0xc89cf8['password']};var _0x18e293='sysparm_limit=1';var _0x5a0823='sysparm_display_value=true';_0xc89cf8[_0x0ec4('0x52')]=intUtil[_0x0ec4('0x53')](_0xc89cf8[_0x0ec4('0x52')]);_0xc89cf8['serverUrl']=intUtil['stripTrailingSlash'](_0xc89cf8['serverUrl']);var _0x4ee30a=util[_0x0ec4('0x54')](_0x0ec4('0x55'),_0xc89cf8[_0x0ec4('0x52')]);_0x503dc1[_0x0ec4('0x13')]=!_[_0x0ec4('0x56')](_0x319b63)?_0x319b63[_0x0ec4('0x57')]:null;_0x503dc1[_0x0ec4('0x58')]=_0xc89cf8['email'];_0x503dc1[_0x0ec4('0x1e')]=_0x2c70e5[_0x0ec4('0x2c')]()===_0x0ec4('0x37')?_0x20ca90[_0x0ec4('0x59')]:_0x20ca90[_0x0ec4('0x5a')];_0x503dc1[_0x0ec4('0x5b')]=_0x2c70e5===_0x0ec4('0x5c')||_0x2c70e5===_0x0ec4('0x5d')?_0x0ec4('0x5c'):_0x0ec4('0x37');var _0x597bf0=util[_0x0ec4('0x54')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xc89cf8['serverUrl'],_0x20ca90[_0x0ec4('0x5e')],md5(_0x20ca90[_0x0ec4('0x5e')]));if(_0x2484d7&&_0x2484d7[_0x0ec4('0x5f')]){logger['info'](_0x0ec4('0x60'),_0x0ec4('0x61'));_0x20ca90['recordingURL']=_0x597bf0;}else if(_0x2618ae&&_0x2618ae[_0x0ec4('0x62')]&&_0x2618ae[_0x0ec4('0x62')]!==_0x0ec4('0x63')){logger[_0x0ec4('0x14')]('[OUTBOUND]',_0x0ec4('0x61'));_0x20ca90[_0x0ec4('0x64')]=_0x597bf0;}else{_0x20ca90[_0x0ec4('0x64')]='';}return getAdminUser(_0x2c70e5,_0x4f87ab,_0x503dc1,_0x4ee30a,_0x5a0823,_0x18e293)['then'](getUser(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x5a0823,_0x18e293))[_0x0ec4('0xa')](getEndUser(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x5a0823,_0x18e293))[_0x0ec4('0xa')](getTicket(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x4cd1f9,_0x20ca90,_0x5a0823))[_0x0ec4('0xa')](function(_0x32438e){logger[_0x0ec4('0x14')](util['format'](_0x0ec4('0x65'),_0x32438e['ticketId']));logger[_0x0ec4('0x14')](util['format'](_0x0ec4('0x66'),_0x2c70e5));if(_0x2c70e5!==_0x0ec4('0x5d')){logger[_0x0ec4('0x14')]('['+[_0x2c70e5[_0x0ec4('0x10')]()]+']',_0x0ec4('0x67'));emit(_0xc89cf8[_0x0ec4('0x52')],_0x319b63['name'],_0x32438e[_0x0ec4('0x44')]);}})[_0x0ec4('0x1a')](function(_0x3dd537){logger[_0x0ec4('0xf')]('['+[_0x2c70e5['toUpperCase']()]+_0x0ec4('0x68'),util['inspect'](_0x3dd537,{'showHidden':!![],'depth':null}));});};
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