Built motion from commit c116dc8b.|2.6.30
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index b49195d..927f594 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x13d5=['message','info','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','active','true','userId','adminEmail','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','endUserNumber','user','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','length','forEach','includes','picklist','nameField','customField','toLowerCase','content','toString','string','type','idField','variableName','customVariable','Variable','name','incident','assign','getString','Subjects',']\x20POST\x20incident\x20entity\x20schema','number','POST','label','?sysparm_query=name%3D','label_entry','ticketId','Incident\x20-\x20','ticketNumber','all','push','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','trigger:browser:url','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','isNil','email','outbound','destcalleridnum','calleridnum','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','inspect','lodash','bluebird','request-promise','util','md5','./util','../../../../config/logger','servicenow','redis','defaults','socket.io-emitter','GET','then','result','sys_id','toUpperCase','],\x20getAdminUser\x20crm','error'];(function(_0x4e067f,_0x6efea8){var _0x3827b1=function(_0x87de54){while(--_0x87de54){_0x4e067f['push'](_0x4e067f['shift']());}};_0x3827b1(++_0x6efea8);}(_0x13d5,0x123));var _0x513d=function(_0x5eacf4,_0x5eea32){_0x5eacf4=_0x5eacf4-0x0;var _0x93ff8b=_0x13d5[_0x5eacf4];return _0x93ff8b;};'use strict';var _=require(_0x513d('0x0'));var Promise=require(_0x513d('0x1'));var rp=require(_0x513d('0x2'));var util=require(_0x513d('0x3'));var md5=require(_0x513d('0x4'));var Redis=require('ioredis');var intUtil=require(_0x513d('0x5'));var config=require('../../../../config/environment');var logger=require(_0x513d('0x6'))(_0x513d('0x7'));config[_0x513d('0x8')]=_[_0x513d('0x9')](config[_0x513d('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0x513d('0xa'))(new Redis(config[_0x513d('0x8')]));function getAdminUser(_0x2f8775,_0x21ba0d,_0x162000,_0x4e0dde,_0x5d649,_0x19dace){return new Promise(function(_0x1b2875,_0xc1b35b){var _0x1a7c8c={'method':_0x513d('0xb'),'uri':_0x4e0dde+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x5d649+'&'+_0x19dace,'auth':_0x21ba0d,'json':!![]};return rp(_0x1a7c8c)[_0x513d('0xc')](function(_0x441650){if(_0x441650[_0x513d('0xd')]['length']>0x0){_0x162000['adminId']=_0x441650[_0x513d('0xd')][0x0][_0x513d('0xe')];}logger['info']('['+[_0x2f8775[_0x513d('0xf')]()]+_0x513d('0x10'),_0x162000);_0x1b2875(_0x162000);})['catch'](function(_0x8b6a34){logger[_0x513d('0x11')]('['+[_0x2f8775[_0x513d('0xf')]()]+']',_0x8b6a34[_0x513d('0x12')]);_0xc1b35b(_0x8b6a34[_0x513d('0x12')]);});});}function getUser(_0xff54e7,_0x5c9fcf,_0xec7b1,_0x24defe,_0x317687){return function(_0x39e99a){logger[_0x513d('0x13')]('['+[_0xff54e7[_0x513d('0xf')]()]+'],\x20getUser\x20input\x20crm',_0x39e99a);return new Promise(function(_0x282414,_0x5efdbb){if(intUtil[_0x513d('0x14')](_0x39e99a[_0x513d('0x15')])){var _0x44e5c0={'method':'GET','uri':_0xec7b1+_0x513d('0x16')+_0x39e99a[_0x513d('0x15')]+'&'+_0x24defe+'&'+_0x317687,'auth':_0x5c9fcf,'json':!![]};logger[_0x513d('0x13')]('['+[_0xff54e7[_0x513d('0xf')]()]+'],\x20getUser\x20rp\x20obj',_0x44e5c0);return rp(_0x44e5c0)['then'](function(_0x2a3666){logger[_0x513d('0x13')]('['+[_0xff54e7[_0x513d('0xf')]()]+_0x513d('0x17'),_0x2a3666);if(_0x2a3666[_0x513d('0xd')]['length']>0x0&&String(_0x2a3666[_0x513d('0xd')][0x0][_0x513d('0x18')])===_0x513d('0x19')){_0x39e99a['userId']=_0x2a3666[_0x513d('0xd')][0x0][_0x513d('0xe')];}else{_0x39e99a[_0x513d('0x1a')]=_0x39e99a['adminId'];_0x39e99a[_0x513d('0x15')]=_0x39e99a[_0x513d('0x1b')];}logger[_0x513d('0x13')]('['+[_0xff54e7['toUpperCase']()]+_0x513d('0x1c'),_0x39e99a);_0x282414(_0x39e99a);})[_0x513d('0x1d')](function(_0x4eb92d){logger['error']('['+[_0xff54e7[_0x513d('0xf')]()]+']',_0x4eb92d[_0x513d('0x12')]);_0x5efdbb(_0x4eb92d[_0x513d('0x12')]);});}else{logger['info']('['+[_0xff54e7[_0x513d('0xf')]()]+_0x513d('0x1e'));_0x39e99a['userId']=_0x39e99a['adminId'];_0x39e99a[_0x513d('0x15')]=_0x39e99a[_0x513d('0x1b')];_0x282414(_0x39e99a);}});};}function createEndUser(_0x1a24b4,_0x3c5ded,_0x727b0,_0x4d5f86,_0x1d731e){logger[_0x513d('0x13')]('['+[_0x1a24b4[_0x513d('0xf')]()]+_0x513d('0x1f'),_0x727b0);return new Promise(function(_0xfbc36e,_0x394690){var _0xee7f20={'method':'POST','uri':_0x4d5f86+'sys_user?'+_0x1d731e,'body':{'user_name':_0x727b0[_0x513d('0x20')],'roles':_0x513d('0x21'),'first_name':_0x727b0['endUserNumber'],'active':_0x513d('0x19'),'date_format':_0x513d('0x22'),'phone':_0x727b0[_0x513d('0x20')]},'auth':_0x3c5ded,'json':!![]};return rp(_0xee7f20)[_0x513d('0xc')](function(_0x2d2917){logger[_0x513d('0x13')]('['+[_0x1a24b4[_0x513d('0xf')]()]+_0x513d('0x23'),_0x2d2917[_0x513d('0xd')]);_0x727b0[_0x513d('0x24')]=_0x2d2917[_0x513d('0xd')][_0x513d('0xe')];_0xfbc36e(_0x727b0);})[_0x513d('0x1d')](function(_0x38ad9e){logger[_0x513d('0x11')]('['+[_0x1a24b4[_0x513d('0xf')]()]+']',_0x38ad9e['message']);_0x394690(_0x38ad9e[_0x513d('0x12')]);});});}function getEndUser(_0x179b67,_0x2b185a,_0x152e74,_0x340981,_0x34e116){return function(_0x19dfc1){logger['info']('['+[_0x179b67['toUpperCase']()]+_0x513d('0x25'),_0x19dfc1);return new Promise(function(_0xf68952,_0x3538f8){var _0x29f351={'method':_0x513d('0xb'),'uri':_0x152e74+_0x513d('0x26')+_0x19dfc1[_0x513d('0x20')]+'&'+_0x340981+'&'+_0x34e116,'auth':_0x2b185a,'json':!![]};return rp(_0x29f351)['then'](function(_0x4316b7){if(_0x4316b7[_0x513d('0xd')]['length']>0x0){_0x19dfc1[_0x513d('0x24')]=_0x4316b7['result'][0x0]['sys_id'];logger[_0x513d('0x13')]('['+[_0x179b67[_0x513d('0xf')]()]+_0x513d('0x27'),_0x19dfc1);_0xf68952(_0x19dfc1);}else{return createEndUser(_0x179b67,_0x2b185a,_0x19dfc1,_0x152e74,_0x340981)['then'](function(_0x3c1a1){logger['info']('['+[_0x179b67[_0x513d('0xf')]()]+_0x513d('0x28'),_0x3c1a1);_0xf68952(_0x3c1a1);});}})[_0x513d('0x1d')](function(_0x37a19a){logger[_0x513d('0x11')]('['+[_0x179b67['toUpperCase']()]+']',_0x37a19a[_0x513d('0x12')]);_0x3538f8(_0x37a19a[_0x513d('0x12')]);});});};}function getCustomFields(_0x2d0299,_0x1f98bb){var _0x147c3c={};if(_0x2d0299[_0x513d('0x29')]>0x0){_[_0x513d('0x2a')](_0x2d0299,function(_0x75c094){if(_[_0x513d('0x2b')](['string',_0x513d('0x2c')],_0x75c094['type'])&&_0x75c094[_0x513d('0x2d')]&&!_0x75c094[_0x513d('0x2e')]){_0x147c3c[_0x75c094[_0x513d('0x2d')][_0x513d('0x2f')]()]=_0x75c094[_0x513d('0x30')][_0x513d('0x31')]();}else if(_[_0x513d('0x2b')]([_0x513d('0x32'),_0x513d('0x2c')],_0x75c094[_0x513d('0x33')])&&_0x75c094[_0x513d('0x34')]&&_0x75c094[_0x513d('0x2e')]){_0x147c3c[_0x75c094[_0x513d('0x34')][_0x513d('0x2f')]()]=_0x75c094[_0x513d('0x30')][_0x513d('0x31')]();}else if(_0x75c094['type']==='variable'&&_0x75c094[_0x513d('0x35')]&&_0x75c094['idField']&&_0x75c094[_0x513d('0x2e')]){_0x147c3c[_0x75c094['idField'][_0x513d('0x2f')]()]=_0x1f98bb[_0x75c094[_0x513d('0x35')]]['toString']();}else if(_0x75c094[_0x513d('0x33')]===_0x513d('0x36')&&_0x75c094['Variable']&&_0x75c094[_0x513d('0x37')]['name']&&_0x75c094[_0x513d('0x34')]&&_0x75c094[_0x513d('0x2e')]){_0x147c3c[_0x75c094['idField'][_0x513d('0x2f')]()]=_0x1f98bb[_0x75c094['Variable'][_0x513d('0x38')][_0x513d('0x2f')]()][_0x513d('0x31')]();}});}return _0x147c3c;}function getTicket(_0x1cd2f8,_0x464a60,_0x58ca81,_0x2f2e72,_0x738bf0,_0x62be0d){return function(_0x62ac2e){logger[_0x513d('0x13')]('['+[_0x1cd2f8[_0x513d('0xf')]()]+']\x20getTicket\x20input\x20crm',_0x62ac2e);return new Promise(function(_0x5e0723,_0x187c92){var _0x1be12e=_0x1cd2f8[_0x513d('0x2f')]()==='outbound'?_0x62ac2e[_0x513d('0x1a')]:_0x62ac2e['endUserId'];var _0x14a238={'method':'POST','uri':_0x58ca81+_0x513d('0x39')+'?'+_0x62be0d,'body':Object[_0x513d('0x3a')]({},{'active':'true','caller_id':_0x1be12e,'assigned_to':_0x62ac2e[_0x513d('0x1a')],'short_description':intUtil[_0x513d('0x3b')](_0x2f2e72[_0x513d('0x3c')],_0x738bf0,'\x20'),'description':intUtil[_0x513d('0x3b')](_0x2f2e72['Descriptions'],_0x738bf0,'\x0a')},getCustomFields(_0x2f2e72['Fields'],_0x738bf0)),'auth':_0x464a60,'json':!![]};return rp(_0x14a238)[_0x513d('0xc')](function(_0x215abc){logger[_0x513d('0x13')]('['+[_0x1cd2f8['toUpperCase']()]+_0x513d('0x3d'),_0x215abc['result']);_0x62ac2e['ticketId']=_0x215abc[_0x513d('0xd')][_0x513d('0xe')];_0x62ac2e['ticketNumber']=_0x215abc['result'][_0x513d('0x3e')];logger['info']('['+[_0x1cd2f8[_0x513d('0xf')]()]+']\x20getTicket\x20crm',_0x62ac2e);_0x5e0723(_0x62ac2e);})[_0x513d('0x1d')](function(_0x1db176){logger[_0x513d('0x11')]('['+[_0x1cd2f8[_0x513d('0xf')]()]+']',_0x1db176['message']);_0x187c92(_0x1db176[_0x513d('0x12')]);});});};}function createRemoteTag(_0x3e9737,_0x2a1092,_0x8f43bf,_0x3432f2){return new Promise(function(_0xcbdeb6,_0x4a012b){var _0x2fbe57={'method':_0x513d('0x3f'),'uri':_0x8f43bf+_0x513d('0x40')+'?'+_0x3432f2,'body':{'short_description':_0x3e9737,'global':!![],'active':!![],'name':_0x3e9737},'auth':_0x2a1092,'json':!![]};return rp(_0x2fbe57)['then'](function(_0x33e868){var _0x24d1c7=_0x33e868[_0x513d('0xd')][_0x513d('0xe')];_0xcbdeb6(_0x24d1c7);});});}function getRemoteTag(_0x24961c,_0x1b1831,_0x11bc53,_0x358d68,_0x47b374){return new Promise(function(_0x2e7dd8,_0x9680bf){var _0x6e122d={'method':_0x513d('0xb'),'uri':_0x11bc53+_0x513d('0x40')+_0x513d('0x41')+_0x24961c+'&'+_0x358d68,'auth':_0x1b1831,'json':!![]};return rp(_0x6e122d)['then'](function(_0x296fe1){if(_0x296fe1[_0x513d('0xd')][_0x513d('0x29')]>0x0){var _0x794b5f=_0x296fe1[_0x513d('0xd')][0x0][_0x513d('0xe')];_0x2e7dd8(_0x794b5f);}else{return createRemoteTag(_0x24961c,_0x1b1831,_0x11bc53,_0x358d68)[_0x513d('0xc')](function(_0x330dcb){_0x2e7dd8(_0x330dcb);});}});});}function assignTagToIncident(_0x5505da,_0x5d4dff,_0x59c687,_0x49b660,_0x5927f4){return new Promise(function(_0x48d90f,_0x27f8ab){var _0x1ce667={'method':_0x513d('0x3f'),'uri':_0x59c687+_0x513d('0x42')+'?'+_0x5927f4,'body':{'label':_0x5505da,'table':'incident','id_type':'Incident','table_key':_0x49b660[_0x513d('0x43')],'title':_0x513d('0x44')+_0x49b660[_0x513d('0x45')],'id_display':_0x49b660[_0x513d('0x45')]},'auth':_0x5d4dff,'json':!![]};return rp(_0x1ce667)[_0x513d('0xc')](function(_0x51a60b){_0x48d90f();})[_0x513d('0x1d')](function(){_0x48d90f();});});}function manageTags(_0x729ee4,_0x19cf60,_0x265d08,_0x3b7371,_0x847afe,_0x3270f4,_0x23f3c6){return new Promise(function(_0x77cfc6,_0x13c64d){var _0x508329=[];_0x19cf60[_0x513d('0x2a')](function(_0x3cfac9){_0x508329['push'](getRemoteTag(_0x3cfac9,_0x265d08,_0x3b7371,_0x3270f4,_0x23f3c6));});return Promise[_0x513d('0x46')](_0x508329)[_0x513d('0xc')](function(_0x8a0928){if(_0x8a0928['length']){logger[_0x513d('0x13')]('['+[_0x729ee4[_0x513d('0xf')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x8a0928);var _0x28e159=[];_0x8a0928[_0x513d('0x2a')](function(_0x2e1ec1){_0x28e159[_0x513d('0x47')](assignTagToIncident(_0x2e1ec1,_0x265d08,_0x3b7371,_0x847afe,_0x3270f4));});return Promise['all'](_0x28e159)[_0x513d('0xc')](function(){_0x77cfc6();})[_0x513d('0x1d')](function(){_0x77cfc6();});}else{_0x77cfc6();}});});}function getTags(_0x28d8a3,_0x42a288,_0x4b2c4f,_0x5e83f1,_0x18c60d,_0x48bd4d){return function(_0x2f3002){return new Promise(function(_0x2e1c28,_0x3ffd05){var _0x3a826a=[];var _0x3394fd=_0x5e83f1[_0x513d('0x48')];if(_0x3394fd&&_0x3394fd[_0x513d('0x29')]>0x0){_0x3a826a=_[_0x513d('0x49')](_0x3394fd,_0x513d('0x38'));}if(_0x3a826a['length']>0x0){return manageTags(_0x28d8a3,_0x3a826a,_0x42a288,_0x4b2c4f,_0x2f3002,_0x18c60d,_0x48bd4d)['then'](function(){_0x2e1c28(_0x2f3002);});}else{_0x2e1c28(_0x2f3002);}});};}function emit(_0x5bfcee,_0xb9d5ac,_0x6db763){var _0x379a0f=_0x513d('0x4a')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0x513d('0x4b')+_0x513d('0x4c');var _0x386547={'uri':_0x5bfcee+_0x513d('0x4d')+_0x6db763+_0x379a0f};io['to'](util[_0x513d('0x4e')]('user:%s',_0xb9d5ac))['emit'](_0x513d('0x4f'),_0x386547);}exports['cs']=function(_0x301f0c,_0xd5eaba,_0x1927d1,_0x38c219,_0x8bc379,_0x270e43,_0x35380a,_0x5ce44e){var _0xc46ac7={};var _0x22386b={'user':_0x270e43['username'],'pass':_0x270e43[_0x513d('0x50')]};var _0x32dc67=_0x513d('0x51');var _0xd2d934='sysparm_display_value=true';_0x270e43[_0x513d('0x52')]=intUtil[_0x513d('0x53')](_0x270e43['remoteUri']);_0x270e43['serverUrl']=intUtil[_0x513d('0x53')](_0x270e43[_0x513d('0x54')]);var _0x24e007=util[_0x513d('0x4e')]('%s/api/now/table/',_0x270e43['remoteUri']);_0xc46ac7[_0x513d('0x15')]=!_[_0x513d('0x55')](_0x38c219)?_0x38c219[_0x513d('0x56')]:null;_0xc46ac7[_0x513d('0x1b')]=_0x270e43[_0x513d('0x56')];_0xc46ac7['endUserNumber']=_0x5ce44e[_0x513d('0x2f')]()===_0x513d('0x57')?_0xd5eaba[_0x513d('0x58')]:_0xd5eaba[_0x513d('0x59')];_0xc46ac7['callDirection']=_0x5ce44e==='queue'||_0x5ce44e===_0x513d('0x5a')?'queue':_0x513d('0x57');var _0x50a3a8=util['format'](_0x513d('0x5b'),_0x270e43[_0x513d('0x54')],_0xd5eaba[_0x513d('0x5c')],md5(_0xd5eaba[_0x513d('0x5c')]));if(_0x8bc379&&_0x8bc379[_0x513d('0x5d')]){logger['info']('[QUEUE]',_0x513d('0x5e'));_0xd5eaba[_0x513d('0x5f')]=_0x50a3a8;}else if(_0x35380a&&_0x35380a[_0x513d('0x60')]&&_0x35380a[_0x513d('0x60')]!==_0x513d('0x61')){logger['info'](_0x513d('0x62'),_0x513d('0x5e'));_0xd5eaba[_0x513d('0x5f')]=_0x50a3a8;}else{_0xd5eaba['recordingURL']='';}return getAdminUser(_0x5ce44e,_0x22386b,_0xc46ac7,_0x24e007,_0xd2d934,_0x32dc67)[_0x513d('0xc')](getUser(_0x5ce44e,_0x22386b,_0x24e007,_0xd2d934,_0x32dc67))[_0x513d('0xc')](getEndUser(_0x5ce44e,_0x22386b,_0x24e007,_0xd2d934,_0x32dc67))[_0x513d('0xc')](getTicket(_0x5ce44e,_0x22386b,_0x24e007,_0x1927d1,_0xd5eaba,_0xd2d934))[_0x513d('0xc')](function(_0x433551){logger[_0x513d('0x13')](util[_0x513d('0x4e')](_0x513d('0x63'),_0x433551[_0x513d('0x43')]));logger[_0x513d('0x13')](util['format'](_0x513d('0x64'),_0x5ce44e));if(_0x5ce44e!=='unmanaged'){logger['info']('['+[_0x5ce44e[_0x513d('0xf')]()]+']',_0x513d('0x65'));emit(_0x270e43[_0x513d('0x52')],_0x38c219['name'],_0x433551[_0x513d('0x43')]);}})[_0x513d('0x1d')](function(_0x3b1011){logger[_0x513d('0x11')]('['+[_0x5ce44e[_0x513d('0xf')]()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0x513d('0x66')](_0x3b1011,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xec40=['adminEmail','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','util','md5','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','socket.io-emitter','GET','then','result','length','adminId','sys_id','error','toUpperCase','message','],\x20getUser\x20input\x20crm','userEmail','info','],\x20getUser\x20rp\x20obj','active','true','userId','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','customField','toLowerCase','content','toString','string','type','idField','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','Subjects','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','ticketId','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','user:%s','emit','trigger:browser:url','username','remoteUri','stripTrailingSlash','format','%s/api/now/table/','isNil','email'];(function(_0x77d286,_0x1ddc6d){var _0x5446a5=function(_0x45e2cf){while(--_0x45e2cf){_0x77d286['push'](_0x77d286['shift']());}};_0x5446a5(++_0x1ddc6d);}(_0xec40,0x7a));var _0x0ec4=function(_0x278f93,_0x5d74c6){_0x278f93=_0x278f93-0x0;var _0x47d224=_0xec40[_0x278f93];return _0x47d224;};'use strict';var _=require(_0x0ec4('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0x0ec4('0x1'));var md5=require(_0x0ec4('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x0ec4('0x3'));var logger=require(_0x0ec4('0x4'))(_0x0ec4('0x5'));config[_0x0ec4('0x6')]=_[_0x0ec4('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x0ec4('0x8'))(new Redis(config[_0x0ec4('0x6')]));function getAdminUser(_0x5e793f,_0x3755b4,_0x13ffea,_0x2dce5f,_0x106920,_0x39bda4){return new Promise(function(_0x1ea9cf,_0x5f5957){var _0x8a15c9={'method':_0x0ec4('0x9'),'uri':_0x2dce5f+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x106920+'&'+_0x39bda4,'auth':_0x3755b4,'json':!![]};return rp(_0x8a15c9)[_0x0ec4('0xa')](function(_0x2f63ef){if(_0x2f63ef[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){_0x13ffea[_0x0ec4('0xd')]=_0x2f63ef[_0x0ec4('0xb')][0x0][_0x0ec4('0xe')];}logger['info']('['+[_0x5e793f['toUpperCase']()]+'],\x20getAdminUser\x20crm',_0x13ffea);_0x1ea9cf(_0x13ffea);})['catch'](function(_0x76cfc1){logger[_0x0ec4('0xf')]('['+[_0x5e793f[_0x0ec4('0x10')]()]+']',_0x76cfc1[_0x0ec4('0x11')]);_0x5f5957(_0x76cfc1[_0x0ec4('0x11')]);});});}function getUser(_0x5a4176,_0x42a9aa,_0x33dfb2,_0x5e73a0,_0x50a2d6){return function(_0x85ff70){logger['info']('['+[_0x5a4176['toUpperCase']()]+_0x0ec4('0x12'),_0x85ff70);return new Promise(function(_0x39edaf,_0x7f4146){if(intUtil['validateEmail'](_0x85ff70[_0x0ec4('0x13')])){var _0x54f8e1={'method':'GET','uri':_0x33dfb2+'sys_user?sysparm_query=email%3D'+_0x85ff70[_0x0ec4('0x13')]+'&'+_0x5e73a0+'&'+_0x50a2d6,'auth':_0x42a9aa,'json':!![]};logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x15'),_0x54f8e1);return rp(_0x54f8e1)['then'](function(_0x6ccc43){logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+'],\x20getUser\x20entity',_0x6ccc43);if(_0x6ccc43[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0&&String(_0x6ccc43[_0x0ec4('0xb')][0x0][_0x0ec4('0x16')])===_0x0ec4('0x17')){_0x85ff70[_0x0ec4('0x18')]=_0x6ccc43[_0x0ec4('0xb')][0x0]['sys_id'];}else{_0x85ff70['userId']=_0x85ff70[_0x0ec4('0xd')];_0x85ff70[_0x0ec4('0x13')]=_0x85ff70['adminEmail'];}logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x19'),_0x85ff70);_0x39edaf(_0x85ff70);})[_0x0ec4('0x1a')](function(_0xc0124d){logger[_0x0ec4('0xf')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+']',_0xc0124d[_0x0ec4('0x11')]);_0x7f4146(_0xc0124d['message']);});}else{logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x1b'));_0x85ff70[_0x0ec4('0x18')]=_0x85ff70['adminId'];_0x85ff70['userEmail']=_0x85ff70['adminEmail'];_0x39edaf(_0x85ff70);}});};}function createEndUser(_0x3b1bd6,_0x530c47,_0x3897cc,_0x427a16,_0x8be4c5){logger[_0x0ec4('0x14')]('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+'],\x20createEndUser\x20input\x20crm',_0x3897cc);return new Promise(function(_0x37ddce,_0x33c203){var _0x44e2c2={'method':_0x0ec4('0x1c'),'uri':_0x427a16+_0x0ec4('0x1d')+_0x8be4c5,'body':{'user_name':_0x3897cc[_0x0ec4('0x1e')],'roles':_0x0ec4('0x1f'),'first_name':_0x3897cc[_0x0ec4('0x1e')],'active':_0x0ec4('0x17'),'date_format':_0x0ec4('0x20'),'phone':_0x3897cc['endUserNumber']},'auth':_0x530c47,'json':!![]};return rp(_0x44e2c2)['then'](function(_0x18907c){logger['info']('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+_0x0ec4('0x21'),_0x18907c[_0x0ec4('0xb')]);_0x3897cc['endUserId']=_0x18907c[_0x0ec4('0xb')][_0x0ec4('0xe')];_0x37ddce(_0x3897cc);})[_0x0ec4('0x1a')](function(_0x445492){logger[_0x0ec4('0xf')]('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+']',_0x445492['message']);_0x33c203(_0x445492[_0x0ec4('0x11')]);});});}function getEndUser(_0x2ccb16,_0x561048,_0x4656a5,_0x1eeb14,_0x2b3cd9){return function(_0x1e3799){logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x22'),_0x1e3799);return new Promise(function(_0x39c4f9,_0x32e073){var _0x2e66be={'method':_0x0ec4('0x9'),'uri':_0x4656a5+_0x0ec4('0x23')+_0x1e3799[_0x0ec4('0x1e')]+'&'+_0x1eeb14+'&'+_0x2b3cd9,'auth':_0x561048,'json':!![]};return rp(_0x2e66be)['then'](function(_0x1e57f4){if(_0x1e57f4[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){_0x1e3799[_0x0ec4('0x24')]=_0x1e57f4[_0x0ec4('0xb')][0x0][_0x0ec4('0xe')];logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x25'),_0x1e3799);_0x39c4f9(_0x1e3799);}else{return createEndUser(_0x2ccb16,_0x561048,_0x1e3799,_0x4656a5,_0x1eeb14)[_0x0ec4('0xa')](function(_0x780af5){logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x26'),_0x780af5);_0x39c4f9(_0x780af5);});}})['catch'](function(_0xca9816){logger[_0x0ec4('0xf')]('['+[_0x2ccb16['toUpperCase']()]+']',_0xca9816['message']);_0x32e073(_0xca9816[_0x0ec4('0x11')]);});});};}function getCustomFields(_0x38b38d,_0x2d1745){var _0x2beab2={};if(_0x38b38d[_0x0ec4('0xc')]>0x0){_[_0x0ec4('0x27')](_0x38b38d,function(_0x47abb3){if(_[_0x0ec4('0x28')](['string',_0x0ec4('0x29')],_0x47abb3['type'])&&_0x47abb3[_0x0ec4('0x2a')]&&!_0x47abb3[_0x0ec4('0x2b')]){_0x2beab2[_0x47abb3[_0x0ec4('0x2a')][_0x0ec4('0x2c')]()]=_0x47abb3[_0x0ec4('0x2d')][_0x0ec4('0x2e')]();}else if(_['includes']([_0x0ec4('0x2f'),_0x0ec4('0x29')],_0x47abb3[_0x0ec4('0x30')])&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3[_0x0ec4('0x2b')]){_0x2beab2[_0x47abb3[_0x0ec4('0x31')]['toLowerCase']()]=_0x47abb3['content'][_0x0ec4('0x2e')]();}else if(_0x47abb3[_0x0ec4('0x30')]===_0x0ec4('0x32')&&_0x47abb3[_0x0ec4('0x33')]&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3['customField']){_0x2beab2[_0x47abb3[_0x0ec4('0x31')][_0x0ec4('0x2c')]()]=_0x2d1745[_0x47abb3[_0x0ec4('0x33')]][_0x0ec4('0x2e')]();}else if(_0x47abb3['type']==='customVariable'&&_0x47abb3[_0x0ec4('0x34')]&&_0x47abb3[_0x0ec4('0x34')][_0x0ec4('0x35')]&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3['customField']){_0x2beab2[_0x47abb3[_0x0ec4('0x31')][_0x0ec4('0x2c')]()]=_0x2d1745[_0x47abb3['Variable'][_0x0ec4('0x35')][_0x0ec4('0x2c')]()][_0x0ec4('0x2e')]();}});}return _0x2beab2;}function getTicket(_0x4dcd35,_0x1ab22f,_0x380e7c,_0x5a159d,_0x2472d8,_0x5ee004){return function(_0x399189){logger[_0x0ec4('0x14')]('['+[_0x4dcd35['toUpperCase']()]+_0x0ec4('0x36'),_0x399189);return new Promise(function(_0x2f628c,_0x5d82dc){var _0x7e578e=_0x4dcd35[_0x0ec4('0x2c')]()===_0x0ec4('0x37')?_0x399189[_0x0ec4('0x18')]:_0x399189[_0x0ec4('0x24')];var _0x2efbdb={'method':_0x0ec4('0x1c'),'uri':_0x380e7c+_0x0ec4('0x38')+'?'+_0x5ee004,'body':Object[_0x0ec4('0x39')]({},{'active':_0x0ec4('0x17'),'caller_id':_0x7e578e,'assigned_to':_0x399189[_0x0ec4('0x18')],'short_description':intUtil['getString'](_0x5a159d[_0x0ec4('0x3a')],_0x2472d8,'\x20'),'description':intUtil[_0x0ec4('0x3b')](_0x5a159d[_0x0ec4('0x3c')],_0x2472d8,'\x0a')},getCustomFields(_0x5a159d[_0x0ec4('0x3d')],_0x2472d8)),'auth':_0x1ab22f,'json':!![]};return rp(_0x2efbdb)[_0x0ec4('0xa')](function(_0x247b57){logger[_0x0ec4('0x14')]('['+[_0x4dcd35[_0x0ec4('0x10')]()]+_0x0ec4('0x3e'),_0x247b57[_0x0ec4('0xb')]);_0x399189['ticketId']=_0x247b57['result'][_0x0ec4('0xe')];_0x399189[_0x0ec4('0x3f')]=_0x247b57[_0x0ec4('0xb')][_0x0ec4('0x40')];logger['info']('['+[_0x4dcd35[_0x0ec4('0x10')]()]+']\x20getTicket\x20crm',_0x399189);_0x2f628c(_0x399189);})[_0x0ec4('0x1a')](function(_0x47a4cf){logger[_0x0ec4('0xf')]('['+[_0x4dcd35[_0x0ec4('0x10')]()]+']',_0x47a4cf[_0x0ec4('0x11')]);_0x5d82dc(_0x47a4cf[_0x0ec4('0x11')]);});});};}function createRemoteTag(_0xbc6526,_0x24e4f8,_0x14e807,_0x51aaf4){return new Promise(function(_0x286243,_0x3129d2){var _0x5c7ef4={'method':_0x0ec4('0x1c'),'uri':_0x14e807+'label'+'?'+_0x51aaf4,'body':{'short_description':_0xbc6526,'global':!![],'active':!![],'name':_0xbc6526},'auth':_0x24e4f8,'json':!![]};return rp(_0x5c7ef4)[_0x0ec4('0xa')](function(_0x1ae990){var _0x5b87e2=_0x1ae990[_0x0ec4('0xb')][_0x0ec4('0xe')];_0x286243(_0x5b87e2);});});}function getRemoteTag(_0x19eaf3,_0x2fdcc9,_0x49e4a9,_0x178f1b,_0x2c833c){return new Promise(function(_0x53a21e,_0x105187){var _0xe9e401={'method':'GET','uri':_0x49e4a9+_0x0ec4('0x41')+_0x0ec4('0x42')+_0x19eaf3+'&'+_0x178f1b,'auth':_0x2fdcc9,'json':!![]};return rp(_0xe9e401)[_0x0ec4('0xa')](function(_0x1df864){if(_0x1df864[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){var _0x184543=_0x1df864['result'][0x0][_0x0ec4('0xe')];_0x53a21e(_0x184543);}else{return createRemoteTag(_0x19eaf3,_0x2fdcc9,_0x49e4a9,_0x178f1b)[_0x0ec4('0xa')](function(_0x104135){_0x53a21e(_0x104135);});}});});}function assignTagToIncident(_0x58d9ff,_0xbd5583,_0x4dba24,_0x3347b4,_0x13989e){return new Promise(function(_0x2ac281,_0x490ebd){var _0x2834fb={'method':_0x0ec4('0x1c'),'uri':_0x4dba24+_0x0ec4('0x43')+'?'+_0x13989e,'body':{'label':_0x58d9ff,'table':_0x0ec4('0x38'),'id_type':'Incident','table_key':_0x3347b4[_0x0ec4('0x44')],'title':_0x0ec4('0x45')+_0x3347b4[_0x0ec4('0x3f')],'id_display':_0x3347b4['ticketNumber']},'auth':_0xbd5583,'json':!![]};return rp(_0x2834fb)['then'](function(_0x30eeb2){_0x2ac281();})[_0x0ec4('0x1a')](function(){_0x2ac281();});});}function manageTags(_0x597116,_0x4e6836,_0x4e0ad8,_0x5d9080,_0x35aed9,_0x45dafa,_0x334ec0){return new Promise(function(_0x1117e4,_0x46b30e){var _0x3cc210=[];_0x4e6836[_0x0ec4('0x27')](function(_0x5b4cb3){_0x3cc210[_0x0ec4('0x46')](getRemoteTag(_0x5b4cb3,_0x4e0ad8,_0x5d9080,_0x45dafa,_0x334ec0));});return Promise[_0x0ec4('0x47')](_0x3cc210)[_0x0ec4('0xa')](function(_0x1f7881){if(_0x1f7881[_0x0ec4('0xc')]){logger[_0x0ec4('0x14')]('['+[_0x597116[_0x0ec4('0x10')]()]+_0x0ec4('0x48'),_0x1f7881);var _0x3be732=[];_0x1f7881[_0x0ec4('0x27')](function(_0x313c95){_0x3be732['push'](assignTagToIncident(_0x313c95,_0x4e0ad8,_0x5d9080,_0x35aed9,_0x45dafa));});return Promise[_0x0ec4('0x47')](_0x3be732)[_0x0ec4('0xa')](function(){_0x1117e4();})['catch'](function(){_0x1117e4();});}else{_0x1117e4();}});});}function getTags(_0x5f3b68,_0x249b42,_0x7f8b67,_0x148814,_0x5d3f41,_0x5b9cce){return function(_0xfa8687){return new Promise(function(_0x436b13,_0x338561){var _0x8b9b91=[];var _0x4a5b92=_0x148814[_0x0ec4('0x49')];if(_0x4a5b92&&_0x4a5b92[_0x0ec4('0xc')]>0x0){_0x8b9b91=_[_0x0ec4('0x4a')](_0x4a5b92,_0x0ec4('0x35'));}if(_0x8b9b91[_0x0ec4('0xc')]>0x0){return manageTags(_0x5f3b68,_0x8b9b91,_0x249b42,_0x7f8b67,_0xfa8687,_0x5d3f41,_0x5b9cce)['then'](function(){_0x436b13(_0xfa8687);});}else{_0x436b13(_0xfa8687);}});};}function emit(_0x45cd82,_0x148c29,_0x10196b){var _0x2711a0='%26sysparm_record_target%3Dincident'+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0x0ec4('0x4b')+_0x0ec4('0x4c');var _0x3571a2={'uri':_0x45cd82+_0x0ec4('0x4d')+_0x10196b+_0x2711a0};io['to'](util['format'](_0x0ec4('0x4e'),_0x148c29))[_0x0ec4('0x4f')](_0x0ec4('0x50'),_0x3571a2);}exports['cs']=function(_0x18d5ff,_0x20ca90,_0x4cd1f9,_0x319b63,_0x2484d7,_0xc89cf8,_0x2618ae,_0x2c70e5){var _0x503dc1={};var _0x4f87ab={'user':_0xc89cf8[_0x0ec4('0x51')],'pass':_0xc89cf8['password']};var _0x18e293='sysparm_limit=1';var _0x5a0823='sysparm_display_value=true';_0xc89cf8[_0x0ec4('0x52')]=intUtil[_0x0ec4('0x53')](_0xc89cf8[_0x0ec4('0x52')]);_0xc89cf8['serverUrl']=intUtil['stripTrailingSlash'](_0xc89cf8['serverUrl']);var _0x4ee30a=util[_0x0ec4('0x54')](_0x0ec4('0x55'),_0xc89cf8[_0x0ec4('0x52')]);_0x503dc1[_0x0ec4('0x13')]=!_[_0x0ec4('0x56')](_0x319b63)?_0x319b63[_0x0ec4('0x57')]:null;_0x503dc1[_0x0ec4('0x58')]=_0xc89cf8['email'];_0x503dc1[_0x0ec4('0x1e')]=_0x2c70e5[_0x0ec4('0x2c')]()===_0x0ec4('0x37')?_0x20ca90[_0x0ec4('0x59')]:_0x20ca90[_0x0ec4('0x5a')];_0x503dc1[_0x0ec4('0x5b')]=_0x2c70e5===_0x0ec4('0x5c')||_0x2c70e5===_0x0ec4('0x5d')?_0x0ec4('0x5c'):_0x0ec4('0x37');var _0x597bf0=util[_0x0ec4('0x54')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xc89cf8['serverUrl'],_0x20ca90[_0x0ec4('0x5e')],md5(_0x20ca90[_0x0ec4('0x5e')]));if(_0x2484d7&&_0x2484d7[_0x0ec4('0x5f')]){logger['info'](_0x0ec4('0x60'),_0x0ec4('0x61'));_0x20ca90['recordingURL']=_0x597bf0;}else if(_0x2618ae&&_0x2618ae[_0x0ec4('0x62')]&&_0x2618ae[_0x0ec4('0x62')]!==_0x0ec4('0x63')){logger[_0x0ec4('0x14')]('[OUTBOUND]',_0x0ec4('0x61'));_0x20ca90[_0x0ec4('0x64')]=_0x597bf0;}else{_0x20ca90[_0x0ec4('0x64')]='';}return getAdminUser(_0x2c70e5,_0x4f87ab,_0x503dc1,_0x4ee30a,_0x5a0823,_0x18e293)['then'](getUser(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x5a0823,_0x18e293))[_0x0ec4('0xa')](getEndUser(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x5a0823,_0x18e293))[_0x0ec4('0xa')](getTicket(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x4cd1f9,_0x20ca90,_0x5a0823))[_0x0ec4('0xa')](function(_0x32438e){logger[_0x0ec4('0x14')](util['format'](_0x0ec4('0x65'),_0x32438e['ticketId']));logger[_0x0ec4('0x14')](util['format'](_0x0ec4('0x66'),_0x2c70e5));if(_0x2c70e5!==_0x0ec4('0x5d')){logger[_0x0ec4('0x14')]('['+[_0x2c70e5[_0x0ec4('0x10')]()]+']',_0x0ec4('0x67'));emit(_0xc89cf8[_0x0ec4('0x52')],_0x319b63['name'],_0x32438e[_0x0ec4('0x44')]);}})[_0x0ec4('0x1a')](function(_0x3dd537){logger[_0x0ec4('0xf')]('['+[_0x2c70e5['toUpperCase']()]+_0x0ec4('0x68'),util['inspect'](_0x3dd537,{'showHidden':!![],'depth':null}));});};
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