Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 058c869..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x2590=['bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','info','],\x20getUser\x20rp\x20obj','length','true','userId','adminEmail','],\x20getUser\x20crm','],\x20createEndUser\x20input\x20crm','sys_user?','user','endUserNumber','System','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','forEach','includes','string','picklist','type','nameField','toLowerCase','toString','customField','content','variable','variableName','idField','Variable','name',']\x20getTicket\x20input\x20crm','outbound','POST','incident','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','all','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','isNil','email','destcalleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','recordingFormat','none','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','ticketId','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash'];(function(_0x1c510a,_0x1413a9){var _0x23cedd=function(_0x3f3e43){while(--_0x3f3e43){_0x1c510a['push'](_0x1c510a['shift']());}};_0x23cedd(++_0x1413a9);}(_0x2590,0x1af));var _0x0259=function(_0x34774f,_0x455055){_0x34774f=_0x34774f-0x0;var _0x2c084f=_0x2590[_0x34774f];return _0x2c084f;};'use strict';var _=require(_0x0259('0x0'));var Promise=require(_0x0259('0x1'));var rp=require(_0x0259('0x2'));var util=require(_0x0259('0x3'));var md5=require(_0x0259('0x4'));var Redis=require(_0x0259('0x5'));var intUtil=require(_0x0259('0x6'));var config=require(_0x0259('0x7'));var logger=require(_0x0259('0x8'))(_0x0259('0x9'));config[_0x0259('0xa')]=_['defaults'](config[_0x0259('0xa')],{'host':_0x0259('0xb'),'port':0x18eb});var io=require(_0x0259('0xc'))(new Redis(config[_0x0259('0xa')]));function getAdminUser(_0x53b6cd,_0x2999ca,_0x1b9528,_0xdcbde1,_0x19f4b9,_0xb4e877){return new Promise(function(_0xe867cc,_0x5606f3){var _0x433e8c={'method':_0x0259('0xd'),'uri':_0xdcbde1+_0x0259('0xe')+'&'+_0x19f4b9+'&'+_0xb4e877,'auth':_0x2999ca,'json':!![]};return rp(_0x433e8c)[_0x0259('0xf')](function(_0x2f9a02){if(_0x2f9a02[_0x0259('0x10')]['length']>0x0){_0x1b9528[_0x0259('0x11')]=_0x2f9a02['result'][0x0][_0x0259('0x12')];}logger['info']('['+[_0x53b6cd[_0x0259('0x13')]()]+_0x0259('0x14'),_0x1b9528);_0xe867cc(_0x1b9528);})[_0x0259('0x15')](function(_0x50b4d9){logger[_0x0259('0x16')]('['+[_0x53b6cd[_0x0259('0x13')]()]+']',_0x50b4d9[_0x0259('0x17')]);_0x5606f3(_0x50b4d9[_0x0259('0x17')]);});});}function getUser(_0xe599a9,_0xd54bf6,_0x818068,_0x2ee959,_0x430ce2){return function(_0x337f91){logger['info']('['+[_0xe599a9[_0x0259('0x13')]()]+_0x0259('0x18'),_0x337f91);return new Promise(function(_0x56a593,_0x245d65){if(intUtil[_0x0259('0x19')](_0x337f91[_0x0259('0x1a')])){var _0x1740e1={'method':_0x0259('0xd'),'uri':_0x818068+_0x0259('0x1b')+_0x337f91[_0x0259('0x1a')]+'&'+_0x2ee959+'&'+_0x430ce2,'auth':_0xd54bf6,'json':!![]};logger[_0x0259('0x1c')]('['+[_0xe599a9['toUpperCase']()]+_0x0259('0x1d'),_0x1740e1);return rp(_0x1740e1)[_0x0259('0xf')](function(_0x6eddfa){logger[_0x0259('0x1c')]('['+[_0xe599a9['toUpperCase']()]+'],\x20getUser\x20entity',_0x6eddfa);if(_0x6eddfa[_0x0259('0x10')][_0x0259('0x1e')]>0x0&&String(_0x6eddfa['result'][0x0]['active'])===_0x0259('0x1f')){_0x337f91[_0x0259('0x20')]=_0x6eddfa[_0x0259('0x10')][0x0][_0x0259('0x12')];}else{_0x337f91['userId']=_0x337f91[_0x0259('0x11')];_0x337f91[_0x0259('0x1a')]=_0x337f91[_0x0259('0x21')];}logger['info']('['+[_0xe599a9['toUpperCase']()]+_0x0259('0x22'),_0x337f91);_0x56a593(_0x337f91);})[_0x0259('0x15')](function(_0x166e38){logger[_0x0259('0x16')]('['+[_0xe599a9[_0x0259('0x13')]()]+']',_0x166e38[_0x0259('0x17')]);_0x245d65(_0x166e38[_0x0259('0x17')]);});}else{logger[_0x0259('0x1c')]('['+[_0xe599a9[_0x0259('0x13')]()]+']\x20using\x20admin\x20profile');_0x337f91[_0x0259('0x20')]=_0x337f91[_0x0259('0x11')];_0x337f91[_0x0259('0x1a')]=_0x337f91[_0x0259('0x21')];_0x56a593(_0x337f91);}});};}function createEndUser(_0x195abb,_0x4a92c4,_0x154628,_0x3ef2d9,_0x58418d){logger[_0x0259('0x1c')]('['+[_0x195abb[_0x0259('0x13')]()]+_0x0259('0x23'),_0x154628);return new Promise(function(_0x3fb5bc,_0x1bd6c7){var _0x5ac506={'method':'POST','uri':_0x3ef2d9+_0x0259('0x24')+_0x58418d,'body':{'user_name':_0x154628['endUserNumber'],'roles':_0x0259('0x25'),'first_name':_0x154628[_0x0259('0x26')],'active':'true','date_format':_0x0259('0x27'),'phone':_0x154628[_0x0259('0x26')]},'auth':_0x4a92c4,'json':!![]};return rp(_0x5ac506)['then'](function(_0x21e610){logger[_0x0259('0x1c')]('['+[_0x195abb[_0x0259('0x13')]()]+'],\x20EndUser\x20schema',_0x21e610[_0x0259('0x10')]);_0x154628['endUserId']=_0x21e610[_0x0259('0x10')]['sys_id'];_0x3fb5bc(_0x154628);})[_0x0259('0x15')](function(_0x38148c){logger[_0x0259('0x16')]('['+[_0x195abb[_0x0259('0x13')]()]+']',_0x38148c[_0x0259('0x17')]);_0x1bd6c7(_0x38148c[_0x0259('0x17')]);});});}function getEndUser(_0x4de17b,_0x357185,_0x1b5302,_0xd58a7b,_0x456596){return function(_0x379420){logger[_0x0259('0x1c')]('['+[_0x4de17b[_0x0259('0x13')]()]+_0x0259('0x28'),_0x379420);return new Promise(function(_0x4bdd5a,_0x50626c){var _0x2dd28d={'method':_0x0259('0xd'),'uri':_0x1b5302+_0x0259('0x29')+_0x379420[_0x0259('0x26')]+'&'+_0xd58a7b+'&'+_0x456596,'auth':_0x357185,'json':!![]};return rp(_0x2dd28d)[_0x0259('0xf')](function(_0x16351d){if(_0x16351d[_0x0259('0x10')]['length']>0x0){_0x379420[_0x0259('0x2a')]=_0x16351d[_0x0259('0x10')][0x0][_0x0259('0x12')];logger[_0x0259('0x1c')]('['+[_0x4de17b[_0x0259('0x13')]()]+_0x0259('0x2b'),_0x379420);_0x4bdd5a(_0x379420);}else{return createEndUser(_0x4de17b,_0x357185,_0x379420,_0x1b5302,_0xd58a7b)['then'](function(_0x957b20){logger[_0x0259('0x1c')]('['+[_0x4de17b[_0x0259('0x13')]()]+'],\x20createEndUser\x20crm',_0x957b20);_0x4bdd5a(_0x957b20);});}})[_0x0259('0x15')](function(_0x2c7058){logger[_0x0259('0x16')]('['+[_0x4de17b[_0x0259('0x13')]()]+']',_0x2c7058[_0x0259('0x17')]);_0x50626c(_0x2c7058['message']);});});};}function getCustomFields(_0x22f952,_0x58a09e){var _0x15222c={};if(_0x22f952[_0x0259('0x1e')]>0x0){_[_0x0259('0x2c')](_0x22f952,function(_0x586742){if(_[_0x0259('0x2d')]([_0x0259('0x2e'),_0x0259('0x2f')],_0x586742[_0x0259('0x30')])&&_0x586742[_0x0259('0x31')]&&!_0x586742['customField']){_0x15222c[_0x586742[_0x0259('0x31')][_0x0259('0x32')]()]=_0x586742['content'][_0x0259('0x33')]();}else if(_[_0x0259('0x2d')]([_0x0259('0x2e'),_0x0259('0x2f')],_0x586742[_0x0259('0x30')])&&_0x586742['idField']&&_0x586742[_0x0259('0x34')]){_0x15222c[_0x586742['idField'][_0x0259('0x32')]()]=_0x586742[_0x0259('0x35')][_0x0259('0x33')]();}else if(_0x586742[_0x0259('0x30')]===_0x0259('0x36')&&_0x586742[_0x0259('0x37')]&&_0x586742[_0x0259('0x38')]&&_0x586742[_0x0259('0x34')]){_0x15222c[_0x586742[_0x0259('0x38')][_0x0259('0x32')]()]=_0x58a09e[_0x586742[_0x0259('0x37')]][_0x0259('0x33')]();}else if(_0x586742['type']==='customVariable'&&_0x586742[_0x0259('0x39')]&&_0x586742[_0x0259('0x39')]['name']&&_0x586742[_0x0259('0x38')]&&_0x586742[_0x0259('0x34')]){_0x15222c[_0x586742[_0x0259('0x38')]['toLowerCase']()]=_0x58a09e[_0x586742[_0x0259('0x39')][_0x0259('0x3a')][_0x0259('0x32')]()][_0x0259('0x33')]();}});}return _0x15222c;}function getTicket(_0x5805c7,_0xd8531c,_0x33500e,_0x5e8cb4,_0x383b95,_0x2455d7){return function(_0x27b40b){logger[_0x0259('0x1c')]('['+[_0x5805c7[_0x0259('0x13')]()]+_0x0259('0x3b'),_0x27b40b);return new Promise(function(_0x37bed3,_0x16f4fa){var _0x5d2308=_0x5805c7[_0x0259('0x32')]()===_0x0259('0x3c')?_0x27b40b[_0x0259('0x20')]:_0x27b40b[_0x0259('0x2a')];var _0x22e958={'method':_0x0259('0x3d'),'uri':_0x33500e+_0x0259('0x3e')+'?'+_0x2455d7,'body':Object['assign']({},{'active':_0x0259('0x1f'),'caller_id':_0x5d2308,'assigned_to':_0x27b40b[_0x0259('0x20')],'short_description':intUtil[_0x0259('0x3f')](_0x5e8cb4[_0x0259('0x40')],_0x383b95,'\x20'),'description':intUtil[_0x0259('0x3f')](_0x5e8cb4['Descriptions'],_0x383b95,'\x0a')},getCustomFields(_0x5e8cb4[_0x0259('0x41')],_0x383b95)),'auth':_0xd8531c,'json':!![]};return rp(_0x22e958)[_0x0259('0xf')](function(_0x2ddc68){logger[_0x0259('0x1c')]('['+[_0x5805c7[_0x0259('0x13')]()]+_0x0259('0x42'),_0x2ddc68[_0x0259('0x10')]);_0x27b40b['ticketId']=_0x2ddc68['result'][_0x0259('0x12')];_0x27b40b[_0x0259('0x43')]=_0x2ddc68[_0x0259('0x10')][_0x0259('0x44')];logger[_0x0259('0x1c')]('['+[_0x5805c7[_0x0259('0x13')]()]+_0x0259('0x45'),_0x27b40b);_0x37bed3(_0x27b40b);})[_0x0259('0x15')](function(_0x1c239c){logger['error']('['+[_0x5805c7[_0x0259('0x13')]()]+']',_0x1c239c[_0x0259('0x17')]);_0x16f4fa(_0x1c239c['message']);});});};}function createRemoteTag(_0x22b235,_0x51957e,_0x24f7b2,_0x4463c9){return new Promise(function(_0x142659,_0x29b758){var _0x795d9b={'method':_0x0259('0x3d'),'uri':_0x24f7b2+_0x0259('0x46')+'?'+_0x4463c9,'body':{'short_description':_0x22b235,'global':!![],'active':!![],'name':_0x22b235},'auth':_0x51957e,'json':!![]};return rp(_0x795d9b)[_0x0259('0xf')](function(_0x35719b){var _0x998e1f=_0x35719b[_0x0259('0x10')][_0x0259('0x12')];_0x142659(_0x998e1f);});});}function getRemoteTag(_0x687e5c,_0x1e3d77,_0x174cc0,_0xc21a47,_0x3961f2){return new Promise(function(_0x429f27,_0x3b13a6){var _0x4848ac={'method':_0x0259('0xd'),'uri':_0x174cc0+_0x0259('0x46')+_0x0259('0x47')+_0x687e5c+'&'+_0xc21a47,'auth':_0x1e3d77,'json':!![]};return rp(_0x4848ac)['then'](function(_0x5e074e){if(_0x5e074e[_0x0259('0x10')]['length']>0x0){var _0x4218ba=_0x5e074e[_0x0259('0x10')][0x0][_0x0259('0x12')];_0x429f27(_0x4218ba);}else{return createRemoteTag(_0x687e5c,_0x1e3d77,_0x174cc0,_0xc21a47)[_0x0259('0xf')](function(_0x3debbb){_0x429f27(_0x3debbb);});}});});}function assignTagToIncident(_0x556cc5,_0x2d18a9,_0x4eb5c6,_0x17613f,_0x5aaf96){return new Promise(function(_0x5ced01,_0xc710c2){var _0x190fe3={'method':_0x0259('0x3d'),'uri':_0x4eb5c6+_0x0259('0x48')+'?'+_0x5aaf96,'body':{'label':_0x556cc5,'table':'incident','id_type':_0x0259('0x49'),'table_key':_0x17613f['ticketId'],'title':_0x0259('0x4a')+_0x17613f[_0x0259('0x43')],'id_display':_0x17613f[_0x0259('0x43')]},'auth':_0x2d18a9,'json':!![]};return rp(_0x190fe3)['then'](function(_0x365cb6){_0x5ced01();})[_0x0259('0x15')](function(){_0x5ced01();});});}function manageTags(_0x217dbf,_0x214860,_0x37b215,_0x5d9b77,_0x36ded1,_0x21ecf5,_0x4c1129){return new Promise(function(_0x1e5113,_0x5efeab){var _0x59523a=[];_0x214860[_0x0259('0x2c')](function(_0xce6d1b){_0x59523a[_0x0259('0x4b')](getRemoteTag(_0xce6d1b,_0x37b215,_0x5d9b77,_0x21ecf5,_0x4c1129));});return Promise['all'](_0x59523a)[_0x0259('0xf')](function(_0x221664){if(_0x221664[_0x0259('0x1e')]){logger['info']('['+[_0x217dbf[_0x0259('0x13')]()]+_0x0259('0x4c'),_0x221664);var _0x181e33=[];_0x221664[_0x0259('0x2c')](function(_0xeda209){_0x181e33[_0x0259('0x4b')](assignTagToIncident(_0xeda209,_0x37b215,_0x5d9b77,_0x36ded1,_0x21ecf5));});return Promise[_0x0259('0x4d')](_0x181e33)[_0x0259('0xf')](function(){_0x1e5113();})['catch'](function(){_0x1e5113();});}else{_0x1e5113();}});});}function getTags(_0x3d9d77,_0x491e2a,_0x30fabf,_0x2762ec,_0xb82709,_0x2d4785){return function(_0x309117){return new Promise(function(_0x832de8,_0x324316){var _0x94ceb9=[];var _0x51e812=_0x2762ec[_0x0259('0x4e')];if(_0x51e812&&_0x51e812[_0x0259('0x1e')]>0x0){_0x94ceb9=_['map'](_0x51e812,_0x0259('0x3a'));}if(_0x94ceb9[_0x0259('0x1e')]>0x0){return manageTags(_0x3d9d77,_0x94ceb9,_0x491e2a,_0x30fabf,_0x309117,_0xb82709,_0x2d4785)['then'](function(){_0x832de8(_0x309117);});}else{_0x832de8(_0x309117);}});};}function emit(_0x5d74ec,_0x3e923c,_0x3e6fdb){var _0x1be20b=_0x0259('0x4f')+_0x0259('0x50')+_0x0259('0x51')+'%255EORDERBYDESCnumber';var _0x5c2c4d={'uri':_0x5d74ec+_0x0259('0x52')+_0x3e6fdb+_0x1be20b};io['to'](util[_0x0259('0x53')](_0x0259('0x54'),_0x3e923c))[_0x0259('0x55')]('trigger:browser:url',_0x5c2c4d);}exports['cs']=function(_0x12ed15,_0x5a1316,_0x3689ab,_0x47eca1,_0x126dda,_0x1c3c59,_0x1547a0,_0x107a25){var _0xfe1d1d={};var _0x2fe8ae={'user':_0x1c3c59[_0x0259('0x56')],'pass':_0x1c3c59[_0x0259('0x57')]};var _0x129d7b=_0x0259('0x58');var _0x2fdef6='sysparm_display_value=true';_0x1c3c59[_0x0259('0x59')]=intUtil[_0x0259('0x5a')](_0x1c3c59[_0x0259('0x59')]);_0x1c3c59[_0x0259('0x5b')]=intUtil[_0x0259('0x5a')](_0x1c3c59[_0x0259('0x5b')]);var _0x586070=util[_0x0259('0x53')]('%s/api/now/table/',_0x1c3c59['remoteUri']);_0xfe1d1d['userEmail']=!_[_0x0259('0x5c')](_0x47eca1)?_0x47eca1['email']:null;_0xfe1d1d[_0x0259('0x21')]=_0x1c3c59[_0x0259('0x5d')];_0xfe1d1d[_0x0259('0x26')]=_0x107a25[_0x0259('0x32')]()===_0x0259('0x3c')?_0x5a1316[_0x0259('0x5e')]:_0x5a1316['calleridnum'];_0xfe1d1d[_0x0259('0x5f')]=_0x107a25===_0x0259('0x60')||_0x107a25===_0x0259('0x61')?'queue':_0x0259('0x3c');var _0x36302c=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1c3c59['serverUrl'],_0x5a1316[_0x0259('0x62')],md5(_0x5a1316[_0x0259('0x62')]));if(_0x126dda&&_0x126dda[_0x0259('0x63')]){logger['info'](_0x0259('0x64'),'Recording\x20is\x20enabled!');_0x5a1316['recordingURL']=_0x36302c;}else if(_0x1547a0&&_0x1547a0[_0x0259('0x65')]&&_0x1547a0[_0x0259('0x65')]!==_0x0259('0x66')){logger['info']('[OUTBOUND]',_0x0259('0x67'));_0x5a1316['recordingURL']=_0x36302c;}else{_0x5a1316['recordingURL']='';}return getAdminUser(_0x107a25,_0x2fe8ae,_0xfe1d1d,_0x586070,_0x2fdef6,_0x129d7b)['then'](getUser(_0x107a25,_0x2fe8ae,_0x586070,_0x2fdef6,_0x129d7b))['then'](getEndUser(_0x107a25,_0x2fe8ae,_0x586070,_0x2fdef6,_0x129d7b))[_0x0259('0xf')](getTicket(_0x107a25,_0x2fe8ae,_0x586070,_0x3689ab,_0x5a1316,_0x2fdef6))['then'](function(_0x1c8633){logger[_0x0259('0x1c')](util[_0x0259('0x53')](_0x0259('0x68'),_0x1c8633[_0x0259('0x69')]));logger[_0x0259('0x1c')](util['format']('call\x20direction:\x20%s',_0x107a25));if(_0x107a25!==_0x0259('0x61')){logger[_0x0259('0x1c')]('['+[_0x107a25['toUpperCase']()]+']',_0x0259('0x6a'));emit(_0x1c3c59[_0x0259('0x59')],_0x47eca1['name'],_0x1c8633[_0x0259('0x69')]);}})[_0x0259('0x15')](function(_0x1d2350){logger[_0x0259('0x16')]('['+[_0x107a25[_0x0259('0x13')]()]+_0x0259('0x6b'),util['inspect'](_0x1d2350,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
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