Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 0c28c5e..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xb299=['],\x20getUser\x20input\x20crm','validateEmail','userEmail','active','true','userId','adminId','adminEmail','],\x20getUser\x20crm','message',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','sys_user?','endUserNumber','System','sys_user?sysparm_query=phone%3D','endUserId','],\x20createEndUser\x20crm','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','toString','variable','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','POST','assign','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','label','label_entry','incident','Incident','ticketId','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','format','user:%s','emit','trigger:browser:url','username','sysparm_limit=1','sysparm_display_value=true','stripTrailingSlash','remoteUri','serverUrl','%s/api/now/table/','email','outbound','destcalleridnum','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','util','md5','ioredis','./util','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','then','result','length','sys_id','info','toUpperCase','catch','error'];(function(_0x2dafbe,_0x5d04de){var _0x58a45a=function(_0x50ac96){while(--_0x50ac96){_0x2dafbe['push'](_0x2dafbe['shift']());}};_0x58a45a(++_0x5d04de);}(_0xb299,0x1e9));var _0x9b29=function(_0x3dfbd0,_0x173696){_0x3dfbd0=_0x3dfbd0-0x0;var _0x24d728=_0xb299[_0x3dfbd0];return _0x24d728;};'use strict';var _=require(_0x9b29('0x0'));var Promise=require(_0x9b29('0x1'));var rp=require('request-promise');var util=require(_0x9b29('0x2'));var md5=require(_0x9b29('0x3'));var Redis=require(_0x9b29('0x4'));var intUtil=require(_0x9b29('0x5'));var config=require('../../../../config/environment');var logger=require(_0x9b29('0x6'))(_0x9b29('0x7'));config[_0x9b29('0x8')]=_[_0x9b29('0x9')](config[_0x9b29('0x8')],{'host':_0x9b29('0xa'),'port':0x18eb});var io=require(_0x9b29('0xb'))(new Redis(config[_0x9b29('0x8')]));function getAdminUser(_0x12ee67,_0x41bb7f,_0x15defd,_0x195a4a,_0x3a4e68,_0x5ddd9d){return new Promise(function(_0x1d1163,_0x29716d){var _0x492c4f={'method':_0x9b29('0xc'),'uri':_0x195a4a+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x3a4e68+'&'+_0x5ddd9d,'auth':_0x41bb7f,'json':!![]};return rp(_0x492c4f)[_0x9b29('0xd')](function(_0x41856e){if(_0x41856e[_0x9b29('0xe')][_0x9b29('0xf')]>0x0){_0x15defd['adminId']=_0x41856e[_0x9b29('0xe')][0x0][_0x9b29('0x10')];}logger[_0x9b29('0x11')]('['+[_0x12ee67[_0x9b29('0x12')]()]+'],\x20getAdminUser\x20crm',_0x15defd);_0x1d1163(_0x15defd);})[_0x9b29('0x13')](function(_0x28a342){logger[_0x9b29('0x14')]('['+[_0x12ee67['toUpperCase']()]+']',_0x28a342['message']);_0x29716d(_0x28a342['message']);});});}function getUser(_0x54fc94,_0x7e6e84,_0x50065d,_0x5e0c0e,_0x466587){return function(_0x1fd956){logger[_0x9b29('0x11')]('['+[_0x54fc94[_0x9b29('0x12')]()]+_0x9b29('0x15'),_0x1fd956);return new Promise(function(_0x10b120,_0x5ee2c6){if(intUtil[_0x9b29('0x16')](_0x1fd956[_0x9b29('0x17')])){var _0x1c80de={'method':_0x9b29('0xc'),'uri':_0x50065d+'sys_user?sysparm_query=email%3D'+_0x1fd956[_0x9b29('0x17')]+'&'+_0x5e0c0e+'&'+_0x466587,'auth':_0x7e6e84,'json':!![]};logger[_0x9b29('0x11')]('['+[_0x54fc94[_0x9b29('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x1c80de);return rp(_0x1c80de)[_0x9b29('0xd')](function(_0x38fa07){logger[_0x9b29('0x11')]('['+[_0x54fc94[_0x9b29('0x12')]()]+'],\x20getUser\x20entity',_0x38fa07);if(_0x38fa07[_0x9b29('0xe')]['length']>0x0&&String(_0x38fa07[_0x9b29('0xe')][0x0][_0x9b29('0x18')])===_0x9b29('0x19')){_0x1fd956['userId']=_0x38fa07[_0x9b29('0xe')][0x0][_0x9b29('0x10')];}else{_0x1fd956[_0x9b29('0x1a')]=_0x1fd956[_0x9b29('0x1b')];_0x1fd956[_0x9b29('0x17')]=_0x1fd956[_0x9b29('0x1c')];}logger[_0x9b29('0x11')]('['+[_0x54fc94['toUpperCase']()]+_0x9b29('0x1d'),_0x1fd956);_0x10b120(_0x1fd956);})[_0x9b29('0x13')](function(_0x27c58d){logger[_0x9b29('0x14')]('['+[_0x54fc94[_0x9b29('0x12')]()]+']',_0x27c58d['message']);_0x5ee2c6(_0x27c58d[_0x9b29('0x1e')]);});}else{logger['info']('['+[_0x54fc94[_0x9b29('0x12')]()]+_0x9b29('0x1f'));_0x1fd956['userId']=_0x1fd956[_0x9b29('0x1b')];_0x1fd956['userEmail']=_0x1fd956[_0x9b29('0x1c')];_0x10b120(_0x1fd956);}});};}function createEndUser(_0x3b6ccb,_0x206f3f,_0x4e9832,_0x2e86a3,_0x39e371){logger[_0x9b29('0x11')]('['+[_0x3b6ccb[_0x9b29('0x12')]()]+_0x9b29('0x20'),_0x4e9832);return new Promise(function(_0x3956f9,_0x7decff){var _0xa06c71={'method':'POST','uri':_0x2e86a3+_0x9b29('0x21')+_0x39e371,'body':{'user_name':_0x4e9832[_0x9b29('0x22'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function(_0x3bf680){if(_0x3bf680[_0x9b29('0xe')][_0x9b29('0xf')]>0x0){var _0x329bb5=_0x3bf680['result'][0x0][_0x9b29('0x10')];_0x408ccd(_0x329bb5);}else{return createRemoteTag(_0x27b64d,_0x2c3089,_0x235ddb,_0x11b848)[_0x9b29('0xd')](function(_0x4b4ec0){_0x408ccd(_0x4b4ec0);});}});});}function assignTagToIncident(_0x521148,_0x58005a,_0x13c9ad,_0x5ebd7a,_0x586569){return new Promise(function(_0x13f214,_0x87425){var _0x10e821={'method':_0x9b29('0x37'),'uri':_0x13c9ad+_0x9b29('0x3f')+'?'+_0x586569,'body':{'label':_0x521148,'table':_0x9b29('0x40'),'id_type':_0x9b29('0x41'),'table_key':_0x5ebd7a[_0x9b29('0x42')],'title':_0x9b29('0x43')+_0x5ebd7a['ticketNumber'],'id_display':_0x5ebd7a[_0x9b29('0x3d')]},'auth':_0x58005a,'json':!![]};return rp(_0x10e821)['then'](function(_0x3129f9){_0x13f214();})[_0x9b29('0x13')](function(){_0x13f214();});});}function manageTags(_0x44b41b,_0x5f19f,_0x37edbd,_0x147dc9,_0x3e85ed,_0x2f7dd6,_0x955574){return new Promise(function(_0x49d04a,_0x1aa04e){var _0x27715b=[];_0x5f19f['forEach'](function(_0x1554fc){_0x27715b[_0x9b29('0x44')](getRemoteTag(_0x1554fc,_0x37edbd,_0x147dc9,_0x2f7dd6,_0x955574));});return Promise[_0x9b29('0x45')](_0x27715b)[_0x9b29('0xd')](function(_0x4577f8){if(_0x4577f8[_0x9b29('0xf')]){logger[_0x9b29('0x11')]('['+[_0x44b41b[_0x9b29('0x12')]()]+_0x9b29('0x46'),_0x4577f8);var _0x21facf=[];_0x4577f8[_0x9b29('0x27')](function(_0x12e247){_0x21facf[_0x9b29('0x44')](assignTagToIncident(_0x12e247,_0x37edbd,_0x147dc9,_0x3e85ed,_0x2f7dd6));});return Promise['all'](_0x21facf)[_0x9b29('0xd')](function(){_0x49d04a();})[_0x9b29('0x13')](function(){_0x49d04a();});}else{_0x49d04a();}});});}function getTags(_0x5185bb,_0xd14bd2,_0x552d2b,_0x2eca1b,_0x52d95f,_0x2d2a95){return function(_0x3a585e){return new Promise(function(_0x1262a9,_0x3b4193){var _0x341c61=[];var _0x6fa1c6=_0x2eca1b[_0x9b29('0x47')];if(_0x6fa1c6&&_0x6fa1c6['length']>0x0){_0x341c61=_['map'](_0x6fa1c6,_0x9b29('0x35'));}if(_0x341c61[_0x9b29('0xf')]>0x0){return manageTags(_0x5185bb,_0x341c61,_0xd14bd2,_0x552d2b,_0x3a585e,_0x52d95f,_0x2d2a95)[_0x9b29('0xd')](function(){_0x1262a9(_0x3a585e);});}else{_0x1262a9(_0x3a585e);}});};}function emit(_0x51a56c,_0x3b880f,_0x56bbe5){var _0x67d3c1='%26sysparm_record_target%3Dincident'+_0x9b29('0x48')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x9b29('0x49');var _0x3c303d={'uri':_0x51a56c+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x56bbe5+_0x67d3c1};io['to'](util[_0x9b29('0x4a')](_0x9b29('0x4b'),_0x3b880f))[_0x9b29('0x4c')](_0x9b29('0x4d'),_0x3c303d);}exports['cs']=function(_0x4896d7,_0x4e8d08,_0x4afb39,_0x53b1e1,_0x14512e,_0x19b369,_0x42955e,_0x4cd41b){var _0x42355d={};var _0x35ea7c={'user':_0x19b369[_0x9b29('0x4e')],'pass':_0x19b369['password']};var _0x30af76=_0x9b29('0x4f');var _0x22490b=_0x9b29('0x50');_0x19b369['remoteUri']=intUtil[_0x9b29('0x51')](_0x19b369[_0x9b29('0x52')]);_0x19b369[_0x9b29('0x53')]=intUtil['stripTrailingSlash'](_0x19b369['serverUrl']);var _0x5a0ec5=util[_0x9b29('0x4a')](_0x9b29('0x54'),_0x19b369[_0x9b29('0x52')]);_0x42355d['userEmail']=!_['isNil'](_0x53b1e1)?_0x53b1e1[_0x9b29('0x55')]:null;_0x42355d['adminEmail']=_0x19b369['email'];_0x42355d['endUserNumber']=_0x4cd41b['toLowerCase']()===_0x9b29('0x56')?_0x4e8d08[_0x9b29('0x57')]:_0x4e8d08['calleridnum'];_0x42355d['callDirection']=_0x4cd41b===_0x9b29('0x58')||_0x4cd41b===_0x9b29('0x59')?_0x9b29('0x58'):_0x9b29('0x56');var _0xdad636=util[_0x9b29('0x4a')](_0x9b29('0x5a'),_0x19b369[_0x9b29('0x53')],_0x4e8d08[_0x9b29('0x5b')],md5(_0x4e8d08['uniqueid']));if(_0x14512e&&_0x14512e[_0x9b29('0x5c')]){logger['info']('[QUEUE]',_0x9b29('0x5d'));_0x4e8d08['recordingURL']=_0xdad636;}else if(_0x42955e&&_0x42955e['recordingFormat']&&_0x42955e[_0x9b29('0x5e')]!==_0x9b29('0x5f')){logger[_0x9b29('0x11')](_0x9b29('0x60'),_0x9b29('0x5d'));_0x4e8d08['recordingURL']=_0xdad636;}else{_0x4e8d08[_0x9b29('0x61')]='';}return getAdminUser(_0x4cd41b,_0x35ea7c,_0x42355d,_0x5a0ec5,_0x22490b,_0x30af76)[_0x9b29('0xd')](getUser(_0x4cd41b,_0x35ea7c,_0x5a0ec5,_0x22490b,_0x30af76))[_0x9b29('0xd')](getEndUser(_0x4cd41b,_0x35ea7c,_0x5a0ec5,_0x22490b,_0x30af76))[_0x9b29('0xd')](getTicket(_0x4cd41b,_0x35ea7c,_0x5a0ec5,_0x4afb39,_0x4e8d08,_0x22490b))[_0x9b29('0xd')](function(_0x100b00){logger[_0x9b29('0x11')](util[_0x9b29('0x4a')]('The\x20ticket\x20ID\x20is:\x20%s',_0x100b00[_0x9b29('0x42')]));logger[_0x9b29('0x11')](util[_0x9b29('0x4a')](_0x9b29('0x62'),_0x4cd41b));if(_0x4cd41b!=='unmanaged'){logger[_0x9b29('0x11')]('['+[_0x4cd41b[_0x9b29('0x12')]()]+']',_0x9b29('0x63'));emit(_0x19b369[_0x9b29('0x52')],_0x53b1e1['name'],_0x100b00[_0x9b29('0x42')]);}})[_0x9b29('0x13')](function(_0x1765fe){logger[_0x9b29('0x14')]('['+[_0x4cd41b[_0x9b29('0x12')]()]+_0x9b29('0x64'),util[_0x9b29('0x65')](_0x1765fe,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file