Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 0c69b49..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x2691=['outbound','callDirection','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','ticketId','call\x20direction:\x20%s','unmanaged','Displaying\x20call\x20in\x20a\x20new\x20tab...','bluebird','md5','ioredis','./util','../../../../config/environment','servicenow','redis','localhost','socket.io-emitter','GET','then','length','adminId','result','sys_id','info','toUpperCase','catch','error','],\x20getUser\x20input\x20crm','sys_user?sysparm_query=email%3D','userEmail','active','true','userId','message',']\x20using\x20admin\x20profile','adminEmail','sys_user?','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','forEach','includes','string','picklist','type','nameField','toLowerCase','content','toString','idField','variable','customField','Variable','name',']\x20getTicket\x20input\x20crm','incident','getString','Descriptions',']\x20POST\x20incident\x20entity\x20schema','ticketNumber',']\x20getTicket\x20crm','POST','label','?sysparm_query=name%3D','Incident','Incident\x20-\x20','push','all','Tags','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','username','password','sysparm_limit=1','sysparm_display_value=true','stripTrailingSlash','remoteUri','serverUrl','%s/api/now/table/','email'];(function(_0x5d80ca,_0x1e59b1){var _0xb86b8=function(_0xc131cb){while(--_0xc131cb){_0x5d80ca['push'](_0x5d80ca['shift']());}};_0xb86b8(++_0x1e59b1);}(_0x2691,0x186));var _0x1269=function(_0x4e269c,_0x12fca5){_0x4e269c=_0x4e269c-0x0;var _0x50539f=_0x2691[_0x4e269c];return _0x50539f;};'use strict';var _=require('lodash');var Promise=require(_0x1269('0x0'));var rp=require('request-promise');var util=require('util');var md5=require(_0x1269('0x1'));var Redis=require(_0x1269('0x2'));var intUtil=require(_0x1269('0x3'));var config=require(_0x1269('0x4'));var logger=require('../../../../config/logger')(_0x1269('0x5'));config['redis']=_['defaults'](config[_0x1269('0x6')],{'host':_0x1269('0x7'),'port':0x18eb});var io=require(_0x1269('0x8'))(new Redis(config[_0x1269('0x6')]));function getAdminUser(_0x2d8e62,_0x4e77ff,_0x5c5d11,_0x56066a,_0x228fce,_0x11064e){return new Promise(function(_0x99c844,_0x3026f8){var _0x31f080={'method':_0x1269('0x9'),'uri':_0x56066a+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x228fce+'&'+_0x11064e,'auth':_0x4e77ff,'json':!![]};return rp(_0x31f080)[_0x1269('0xa')](function(_0x4148cb){if(_0x4148cb['result'][_0x1269('0xb')]>0x0){_0x5c5d11[_0x1269('0xc')]=_0x4148cb[_0x1269('0xd')][0x0][_0x1269('0xe')];}logger[_0x1269('0xf')]('['+[_0x2d8e62[_0x1269('0x10')]()]+'],\x20getAdminUser\x20crm',_0x5c5d11);_0x99c844(_0x5c5d11);})[_0x1269('0x11')](function(_0x5513c5){logger[_0x1269('0x12')]('['+[_0x2d8e62[_0x1269('0x10')]()]+']',_0x5513c5['message']);_0x3026f8(_0x5513c5['message']);});});}function getUser(_0x20eff9,_0x17afd9,_0x5249ed,_0x59fd4,_0x22763c){return function(_0x458281){logger[_0x1269('0xf')]('['+[_0x20eff9[_0x1269('0x10')]()]+_0x1269('0x13'),_0x458281);return new Promise(function(_0x5e048c,_0xe68053){if(intUtil['validateEmail'](_0x458281['userEmail'])){var _0x1716c1={'method':_0x1269('0x9'),'uri':_0x5249ed+_0x1269('0x14')+_0x458281[_0x1269('0x15')]+'&'+_0x59fd4+'&'+_0x22763c,'auth':_0x17afd9,'json':!![]};logger[_0x1269('0xf')]('['+[_0x20eff9[_0x1269('0x10')]()]+'],\x20getUser\x20rp\x20obj',_0x1716c1);return rp(_0x1716c1)['then'](function(_0x1cf2cc){logger[_0x1269('0xf')]('['+[_0x20eff9[_0x1269('0x10')]()]+'],\x20getUser\x20entity',_0x1cf2cc);if(_0x1cf2cc['result'][_0x1269('0xb')]>0x0&&String(_0x1cf2cc[_0x1269('0xd')][0x0][_0x1269('0x16')])===_0x1269('0x17')){_0x458281['userId']=_0x1cf2cc[_0x1269('0xd')][0x0][_0x1269('0xe')];}else{_0x458281[_0x1269('0x18')]=_0x458281[_0x1269('0xc')];_0x458281[_0x1269('0x15')]=_0x458281['adminEmail'];}logger[_0x1269('0xf')]('['+[_0x20eff9[_0x1269('0x10')]()]+'],\x20getUser\x20crm',_0x458281);_0x5e048c(_0x458281);})[_0x1269('0x11')](function(_0x143aee){logger[_0x1269('0x12')]('['+[_0x20eff9[_0x1269('0x10')]()]+']',_0x143aee[_0x1269('0x19')]);_0xe68053(_0x143aee[_0x1269('0x19')]);});}else{logger[_0x1269('0xf')]('['+[_0x20eff9[_0x1269('0x10')]()]+_0x1269('0x1a'));_0x458281[_0x1269('0x18')]=_0x458281['adminId'];_0x458281[_0x1269('0x15')]=_0x458281[_0x1269('0x1b')];_0x5e048c(_0x458281);}});};}function createEndUser(_0x47a65b,_0x530e7e,_0x2dc098,_0x38f62c,_0x2aaab0){logger[_0x1269('0xf')]('['+[_0x47a65b['toUpperCase']()]+'],\x20createEndUser\x20input\x20crm',_0x2dc098);return new Promise(function(_0x3465a4,_0x2ef742){var _0x3109f9={'method':'POST','uri':_0x38f62c+_0x1269('0x1c')+_0x2aaab0,'body':{'user_name':_0x2dc098[_0x1269('0x1d')],'roles':_0x1269('0x1e'),'first_name':_0x2dc098['endUserNumber'],'active':_0x1269('0x17'),'date_format':'System','phone':_0x2dc098[_0x1269('0x1d')]},'auth':_0x530e7e,'json':!![]};return rp(_0x3109f9)['then'](function(_0x3409b2){logger[_0x1269('0xf')]('['+[_0x47a65b[_0x1269('0x10')]()]+_0x1269('0x1f'),_0x3409b2['result']);_0x2dc098[_0x1269('0x20')]=_0x3409b2[_0x1269('0xd')][_0x1269('0xe')];_0x3465a4(_0x2dc098);})['catch'](function(_0xd4429d){logger[_0x1269('0x12')]('['+[_0x47a65b[_0x1269('0x10')]()]+']',_0xd4429d[_0x1269('0x19')]);_0x2ef742(_0xd4429d[_0x1269('0x19')]);});});}function getEndUser(_0x261194,_0x48e308,_0xb1078d,_0x3be2fd,_0x46f1d9){return function(_0x273c37){logger[_0x1269('0xf')]('['+[_0x261194[_0x1269('0x10')]()]+'],\x20getEndUser\x20input\x20crm',_0x273c37);return new Promise(function(_0x375a19,_0x23d50a){var _0x4d36f6={'method':_0x1269('0x9'),'uri':_0xb1078d+_0x1269('0x21')+_0x273c37[_0x1269('0x1d')]+'&'+_0x3be2fd+'&'+_0x46f1d9,'auth':_0x48e308,'json':!![]};return rp(_0x4d36f6)[_0x1269('0xa')](function(_0x11634b){if(_0x11634b['result'][_0x1269('0xb')]>0x0){_0x273c37[_0x1269('0x20')]=_0x11634b[_0x1269('0xd')][0x0][_0x1269('0xe')];logger[_0x1269('0xf')]('['+[_0x261194[_0x1269('0x10')]()]+_0x1269('0x22'),_0x273c37);_0x375a19(_0x273c37);}else{return createEndUser(_0x261194,_0x48e308,_0x273c37,_0xb1078d,_0x3be2fd)['then'](function(_0x230b5b){logger[_0x1269('0xf')]('['+[_0x261194[_0x1269('0x10')]()]+'],\x20createEndUser\x20crm',_0x230b5b);_0x375a19(_0x230b5b);});}})['catch'](function(_0x53e87e){logger[_0x1269('0x12')]('['+[_0x261194['toUpperCase']()]+']',_0x53e87e['message']);_0x23d50a(_0x53e87e[_0x1269('0x19')]);});});};}function getCustomFields(_0x15da0d,_0x52c62a){var _0x364c08={};if(_0x15da0d[_0x1269('0xb')]>0x0){_[_0x1269('0x23')](_0x15da0d,function(_0x432fdd){if(_[_0x1269('0x24')]([_0x1269('0x25'),_0x1269('0x26')],_0x432fdd[_0x1269('0x27')])&&_0x432fdd[_0x1269('0x28')]&&!_0x432fdd['customField']){_0x364c08[_0x432fdd[_0x1269('0x28')][_0x1269('0x29')]()]=_0x432fdd[_0x1269('0x2a')][_0x1269('0x2b')]();}else if(_[_0x1269('0x24')](['string',_0x1269('0x26')],_0x432fdd[_0x1269('0x27')])&&_0x432fdd[_0x1269('0x2c')]&&_0x432fdd['customField']){_0x364c08[_0x432fdd['idField'][_0x1269('0x29')]()]=_0x432fdd[_0x1269('0x2a')][_0x1269('0x2b')]();}else if(_0x432fdd[_0x1269('0x27')]===_0x1269('0x2d')&&_0x432fdd['variableName']&&_0x432fdd[_0x1269('0x2c')]&&_0x432fdd[_0x1269('0x2e')]){_0x364c08[_0x432fdd['idField'][_0x1269('0x29')]()]=_0x52c62a[_0x432fdd['variableName']]['toString']();}else if(_0x432fdd[_0x1269('0x27')]==='customVariable'&&_0x432fdd['Variable']&&_0x432fdd[_0x1269('0x2f')][_0x1269('0x30')]&&_0x432fdd[_0x1269('0x2c')]&&_0x432fdd['customField']){_0x364c08[_0x432fdd[_0x1269('0x2c')][_0x1269('0x29')]()]=_0x52c62a[_0x432fdd['Variable'][_0x1269('0x30')][_0x1269('0x29')]()][_0x1269('0x2b')]();}});}return _0x364c08;}function getTicket(_0xd2bd93,_0x36d624,_0x5e9fd4,_0x1a0050,_0x534736,_0x347408){return function(_0xdd1aa2){logger[_0x1269('0xf')]('['+[_0xd2bd93[_0x1269('0x10')]()]+_0x1269('0x31'),_0xdd1aa2);return new Promise(function(_0xfe6cd3,_0x5b80fa){var _0x2c1a6d=_0xd2bd93['toLowerCase']()==='outbound'?_0xdd1aa2[_0x1269('0x18')]:_0xdd1aa2[_0x1269('0x20')];var _0x5548f4={'method':'POST','uri':_0x5e9fd4+_0x1269('0x32')+'?'+_0x347408,'body':Object['assign']({},{'active':_0x1269('0x17'),'caller_id':_0x2c1a6d,'assigned_to':_0xdd1aa2['userId'],'short_description':intUtil[_0x1269('0x33')](_0x1a0050['Subjects'],_0x534736,'\x20'),'description':intUtil[_0x1269('0x33')](_0x1a0050[_0x1269('0x34')],_0x534736,'\x0a')},getCustomFields(_0x1a0050['Fields'],_0x534736)),'auth':_0x36d624,'json':!![]};return rp(_0x5548f4)['then'](function(_0x16b8a9){logger['info']('['+[_0xd2bd93[_0x1269('0x10')]()]+_0x1269('0x35'),_0x16b8a9[_0x1269('0xd')]);_0xdd1aa2['ticketId']=_0x16b8a9[_0x1269('0xd')][_0x1269('0xe')];_0xdd1aa2[_0x1269('0x36')]=_0x16b8a9['result']['number'];logger[_0x1269('0xf')]('['+[_0xd2bd93[_0x1269('0x10')]()]+_0x1269('0x37'),_0xdd1aa2);_0xfe6cd3(_0xdd1aa2);})[_0x1269('0x11')](function(_0x52c922){logger['error']('['+[_0xd2bd93[_0x1269('0x10')]()]+']',_0x52c922[_0x1269('0x19')]);_0x5b80fa(_0x52c922[_0x1269('0x19')]);});});};}function createRemoteTag(_0x498eba,_0x9b1c39,_0x391327,_0x5576a0){return new Promise(function(_0x177b3c,_0x42f297){var _0x22059d={'method':_0x1269('0x38'),'uri':_0x391327+'label'+'?'+_0x5576a0,'body':{'short_description':_0x498eba,'global':!![],'active':!![],'name':_0x498eba},'auth':_0x9b1c39,'json':!![]};return rp(_0x22059d)[_0x1269('0xa')](function(_0x38fb29){var _0x4ebf43=_0x38fb29['result']['sys_id'];_0x177b3c(_0x4ebf43);});});}function getRemoteTag(_0x4e8cea,_0x15ad1c,_0x1839d3,_0x43d173,_0x136cc8){return new Promise(function(_0x3ac28e,_0x5a2c99){var _0x51369d={'method':_0x1269('0x9'),'uri':_0x1839d3+_0x1269('0x39')+_0x1269('0x3a')+_0x4e8cea+'&'+_0x43d173,'auth':_0x15ad1c,'json':!![]};return rp(_0x51369d)[_0x1269('0xa')](function(_0xf4be82){if(_0xf4be82[_0x1269('0xd')]['length']>0x0){var _0x15ad79=_0xf4be82['result'][0x0]['sys_id'];_0x3ac28e(_0x15ad79);}else{return createRemoteTag(_0x4e8cea,_0x15ad1c,_0x1839d3,_0x43d173)[_0x1269('0xa')](function(_0x2ac4d1){_0x3ac28e(_0x2ac4d1);});}});});}function assignTagToIncident(_0x35b1e6,_0x2ce9b1,_0x4fbb7e,_0x1b4ac7,_0x3f48cd){return new Promise(function(_0x274220,_0x2b5f62){var _0x405391={'method':'POST','uri':_0x4fbb7e+'label_entry'+'?'+_0x3f48cd,'body':{'label':_0x35b1e6,'table':_0x1269('0x32'),'id_type':_0x1269('0x3b'),'table_key':_0x1b4ac7['ticketId'],'title':_0x1269('0x3c')+_0x1b4ac7[_0x1269('0x36')],'id_display':_0x1b4ac7[_0x1269('0x36')]},'auth':_0x2ce9b1,'json':!![]};return rp(_0x405391)[_0x1269('0xa')](function(_0x2ab2d1){_0x274220();})['catch'](function(){_0x274220();});});}function manageTags(_0x5a7d3d,_0x5d9911,_0x4aaa3a,_0x35ddba,_0xb3e5eb,_0x4673b2,_0xbd7cd4){return new Promise(function(_0x26c1ea,_0x330af3){var _0x43b253=[];_0x5d9911[_0x1269('0x23')](function(_0x17dea2){_0x43b253[_0x1269('0x3d')](getRemoteTag(_0x17dea2,_0x4aaa3a,_0x35ddba,_0x4673b2,_0xbd7cd4));});return Promise[_0x1269('0x3e')](_0x43b253)['then'](function(_0x6fa443){if(_0x6fa443[_0x1269('0xb')]){logger[_0x1269('0xf')]('['+[_0x5a7d3d['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x6fa443);var _0x2a5d80=[];_0x6fa443[_0x1269('0x23')](function(_0x4097cc){_0x2a5d80['push'](assignTagToIncident(_0x4097cc,_0x4aaa3a,_0x35ddba,_0xb3e5eb,_0x4673b2));});return Promise[_0x1269('0x3e')](_0x2a5d80)['then'](function(){_0x26c1ea();})['catch'](function(){_0x26c1ea();});}else{_0x26c1ea();}});});}function getTags(_0x31ddeb,_0x52a084,_0x39b291,_0x7bab5c,_0x36d479,_0x4e0b33){return function(_0x26e3c4){return new Promise(function(_0x5cf84d,_0x29d7b0){var _0x214db0=[];var _0x5a3d31=_0x7bab5c[_0x1269('0x3f')];if(_0x5a3d31&&_0x5a3d31[_0x1269('0xb')]>0x0){_0x214db0=_[_0x1269('0x40')](_0x5a3d31,'name');}if(_0x214db0[_0x1269('0xb')]>0x0){return manageTags(_0x31ddeb,_0x214db0,_0x52a084,_0x39b291,_0x26e3c4,_0x36d479,_0x4e0b33)[_0x1269('0xa')](function(){_0x5cf84d(_0x26e3c4);});}else{_0x5cf84d(_0x26e3c4);}});};}function emit(_0x2c4752,_0x171da4,_0x215c1e){var _0x412b5b='%26sysparm_record_target%3Dincident'+_0x1269('0x41')+_0x1269('0x42')+_0x1269('0x43');var _0x2f7fb3={'uri':_0x2c4752+_0x1269('0x44')+_0x215c1e+_0x412b5b};io['to'](util[_0x1269('0x45')]('user:%s',_0x171da4))[_0x1269('0x46')]('trigger:browser:url',_0x2f7fb3);}exports['cs']=function(_0x9fa035,_0x59ac71,_0x52cf29,_0x569251,_0x420d59,_0x2785dc,_0x114c4d,_0x2ef487){var _0x488d2a={};var _0x198539={'user':_0x2785dc[_0x1269('0x47')],'pass':_0x2785dc[_0x1269('0x48')]};var _0x13967d=_0x1269('0x49');var _0xd4c4c1=_0x1269('0x4a');_0x2785dc['remoteUri']=intUtil[_0x1269('0x4b')](_0x2785dc[_0x1269('0x4c')]);_0x2785dc[_0x1269('0x4d')]=intUtil[_0x1269('0x4b')](_0x2785dc['serverUrl']);var _0xffb7ef=util[_0x1269('0x45')](_0x1269('0x4e'),_0x2785dc[_0x1269('0x4c')]);_0x488d2a[_0x1269('0x15')]=!_['isNil'](_0x569251)?_0x569251[_0x1269('0x4f')]:null;_0x488d2a[_0x1269('0x1b')]=_0x2785dc[_0x1269('0x4f')];_0x488d2a[_0x1269('0x1d')]=_0x2ef487[_0x1269('0x29')]()===_0x1269('0x50')?_0x59ac71['destcalleridnum']:_0x59ac71['calleridnum'];_0x488d2a[_0x1269('0x51')]=_0x2ef487===_0x1269('0x52')||_0x2ef487==='unmanaged'?_0x1269('0x52'):_0x1269('0x50');var _0x385043=util[_0x1269('0x45')](_0x1269('0x53'),_0x2785dc['serverUrl'],_0x59ac71[_0x1269('0x54')],md5(_0x59ac71[_0x1269('0x54')]));if(_0x420d59&&_0x420d59['monitor_format']){logger['info'](_0x1269('0x55'),_0x1269('0x56'));_0x59ac71[_0x1269('0x57')]=_0x385043;}else if(_0x114c4d&&_0x114c4d['recordingFormat']&&_0x114c4d['recordingFormat']!=='none'){logger[_0x1269('0xf')](_0x1269('0x58'),_0x1269('0x56'));_0x59ac71[_0x1269('0x57')]=_0x385043;}else{_0x59ac71[_0x1269('0x57')]='';}return getAdminUser(_0x2ef487,_0x198539,_0x488d2a,_0xffb7ef,_0xd4c4c1,_0x13967d)['then'](getUser(_0x2ef487,_0x198539,_0xffb7ef,_0xd4c4c1,_0x13967d))[_0x1269('0xa')](getEndUser(_0x2ef487,_0x198539,_0xffb7ef,_0xd4c4c1,_0x13967d))[_0x1269('0xa')](getTicket(_0x2ef487,_0x198539,_0xffb7ef,_0x52cf29,_0x59ac71,_0xd4c4c1))[_0x1269('0xa')](function(_0x4d617e){logger['info'](util[_0x1269('0x45')](_0x1269('0x59'),_0x4d617e[_0x1269('0x5a')]));logger[_0x1269('0xf')](util['format'](_0x1269('0x5b'),_0x2ef487));if(_0x2ef487!==_0x1269('0x5c')){logger[_0x1269('0xf')]('['+[_0x2ef487[_0x1269('0x10')]()]+']',_0x1269('0x5d'));emit(_0x2785dc[_0x1269('0x4c')],_0x569251[_0x1269('0x30')],_0x4d617e['ticketId']);}})[_0x1269('0x11')](function(_0x334d25){logger[_0x1269('0x12')]('['+[_0x2ef487[_0x1269('0x10')]()]+']\x20Error\x20running\x20ServiceNow\x20integration',util['inspect'](_0x334d25,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file