Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 23d5eb4..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x1ca8=['validateEmail','userEmail','sys_user?sysparm_query=email%3D','info','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','active','userId','adminEmail',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','true','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','picklist','type','nameField','toLowerCase','toString','idField','customField','content','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','getString','Subjects','Descriptions',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','incident','Incident','Incident\x20-\x20','push','all','map','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','format','user:%s','emit','trigger:browser:url','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','email','destcalleridnum','calleridnum','callDirection','unmanaged','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','../../../../config/logger','servicenow','redis','defaults','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','adminId','sys_id','toUpperCase','catch','error','message','],\x20getUser\x20input\x20crm'];(function(_0x200ced,_0x503efa){var _0x28e175=function(_0x450010){while(--_0x450010){_0x200ced['push'](_0x200ced['shift']());}};_0x28e175(++_0x503efa);}(_0x1ca8,0x1a5));var _0x81ca=function(_0x19b780,_0x44fd25){_0x19b780=_0x19b780-0x0;var _0xbf06de=_0x1ca8[_0x19b780];return _0xbf06de;};'use strict';var _=require(_0x81ca('0x0'));var Promise=require(_0x81ca('0x1'));var rp=require(_0x81ca('0x2'));var util=require(_0x81ca('0x3'));var md5=require(_0x81ca('0x4'));var Redis=require(_0x81ca('0x5'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0x81ca('0x6'))(_0x81ca('0x7'));config[_0x81ca('0x8')]=_[_0x81ca('0x9')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x81ca('0xa'))(new Redis(config['redis']));function getAdminUser(_0x1c67f5,_0x490964,_0x38eb73,_0x5408b4,_0x4f6261,_0x1a6589){return new Promise(function(_0x371f81,_0x1f7a1b){var _0x5692cd={'method':_0x81ca('0xb'),'uri':_0x5408b4+_0x81ca('0xc')+'&'+_0x4f6261+'&'+_0x1a6589,'auth':_0x490964,'json':!![]};return rp(_0x5692cd)[_0x81ca('0xd')](function(_0x48a90c){if(_0x48a90c[_0x81ca('0xe')][_0x81ca('0xf')]>0x0){_0x38eb73[_0x81ca('0x10')]=_0x48a90c[_0x81ca('0xe')][0x0][_0x81ca('0x11')];}logger['info']('['+[_0x1c67f5[_0x81ca('0x12')]()]+'],\x20getAdminUser\x20crm',_0x38eb73);_0x371f81(_0x38eb73);})[_0x81ca('0x13')](function(_0x5a8871){logger[_0x81ca('0x14')]('['+[_0x1c67f5[_0x81ca('0x12')]()]+']',_0x5a8871[_0x81ca('0x15')]);_0x1f7a1b(_0x5a8871[_0x81ca('0x15')]);});});}function getUser(_0x415f57,_0x384b2a,_0x2e638a,_0x4de653,_0x3fc91f){return function(_0xa4a88f){logger['info']('['+[_0x415f57['toUpperCase']()]+_0x81ca('0x16'),_0xa4a88f);return new Promise(function(_0x3ade9b,_0x858c){if(intUtil[_0x81ca('0x17')](_0xa4a88f[_0x81ca('0x18')])){var _0x59edba={'method':_0x81ca('0xb'),'uri':_0x2e638a+_0x81ca('0x19')+_0xa4a88f[_0x81ca('0x18')]+'&'+_0x4de653+'&'+_0x3fc91f,'auth':_0x384b2a,'json':!![]};logger[_0x81ca('0x1a')]('['+[_0x415f57['toUpperCase']()]+_0x81ca('0x1b'),_0x59edba);return rp(_0x59edba)[_0x81ca('0xd')](function(_0x169d18){logger[_0x81ca('0x1a')]('['+[_0x415f57['toUpperCase']()]+_0x81ca('0x1c'),_0x169d18);if(_0x169d18[_0x81ca('0xe')][_0x81ca('0xf')]>0x0&&String(_0x169d18['result'][0x0][_0x81ca('0x1d')])==='true'){_0xa4a88f[_0x81ca('0x1e')]=_0x169d18['result'][0x0][_0x81ca('0x11')];}else{_0xa4a88f[_0x81ca('0x1e')]=_0xa4a88f[_0x81ca('0x10')];_0xa4a88f[_0x81ca('0x18')]=_0xa4a88f[_0x81ca('0x1f')];}logger[_0x81ca('0x1a')]('['+[_0x415f57[_0x81ca('0x12')]()]+'],\x20getUser\x20crm',_0xa4a88f);_0x3ade9b(_0xa4a88f);})[_0x81ca('0x13')](function(_0x1227b7){logger[_0x81ca('0x14')]('['+[_0x415f57[_0x81ca('0x12')]()]+']',_0x1227b7[_0x81ca('0x15')]);_0x858c(_0x1227b7[_0x81ca('0x15')]);});}else{logger[_0x81ca('0x1a')]('['+[_0x415f57['toUpperCase']()]+_0x81ca('0x20'));_0xa4a88f[_0x81ca('0x1e')]=_0xa4a88f[_0x81ca('0x10')];_0xa4a88f[_0x81ca('0x18')]=_0xa4a88f[_0x81ca('0x1f')];_0x3ade9b(_0xa4a88f);}});};}function createEndUser(_0x5a765b,_0x108665,_0xc4609a,_0x286eed,_0x35f1a0){logger[_0x81ca('0x1a')]('['+[_0x5a765b[_0x81ca('0x12')]()]+_0x81ca('0x21'),_0xc4609a);return new Promise(function(_0x988da7,_0x45adcb){var _0x51e233={'method':_0x81ca('0x22'),'uri':_0x286eed+_0x81ca('0x23')+_0x35f1a0,'body':{'user_name':_0xc4609a[_0x81ca('0x24')],'roles':_0x81ca('0x25'),'first_name':_0xc4609a[_0x81ca('0x24')],'active':_0x81ca('0x26'),'date_format':'System','phone':_0xc4609a['endUserNumber']},'auth':_0x108665,'json':!![]};return rp(_0x51e233)[_0x81ca('0xd')](function(_0x3503a1){logger['info']('['+[_0x5a765b[_0x81ca('0x12')]()]+_0x81ca('0x27'),_0x3503a1[_0x81ca('0xe')]);_0xc4609a[_0x81ca('0x28')]=_0x3503a1[_0x81ca('0xe')]['sys_id'];_0x988da7(_0xc4609a);})[_0x81ca('0x13')](function(_0x36928b){logger[_0x81ca('0x14')]('['+[_0x5a765b[_0x81ca('0x12')]()]+']',_0x36928b[_0x81ca('0x15')]);_0x45adcb(_0x36928b['message']);});});}function getEndUser(_0x3e7321,_0x479dd4,_0xe6015e,_0x2e6c60,_0x237901){return function(_0x5175e5){logger[_0x81ca('0x1a')]('['+[_0x3e7321[_0x81ca('0x12')]()]+_0x81ca('0x29'),_0x5175e5);return new Promise(function(_0x13a15c,_0x35f7e9){var _0x2ed373={'method':_0x81ca('0xb'),'uri':_0xe6015e+_0x81ca('0x2a')+_0x5175e5[_0x81ca('0x24')]+'&'+_0x2e6c60+'&'+_0x237901,'auth':_0x479dd4,'json':!![]};return rp(_0x2ed373)[_0x81ca('0xd')](function(_0x2c5eaa){if(_0x2c5eaa[_0x81ca('0xe')][_0x81ca('0xf')]>0x0){_0x5175e5[_0x81ca('0x28')]=_0x2c5eaa[_0x81ca('0xe')][0x0][_0x81ca('0x11')];logger['info']('['+[_0x3e7321[_0x81ca('0x12')]()]+_0x81ca('0x2b'),_0x5175e5);_0x13a15c(_0x5175e5);}else{return createEndUser(_0x3e7321,_0x479dd4,_0x5175e5,_0xe6015e,_0x2e6c60)[_0x81ca('0xd')](function(_0x405df9){logger[_0x81ca('0x1a')]('['+[_0x3e7321[_0x81ca('0x12')]()]+_0x81ca('0x2c'),_0x405df9);_0x13a15c(_0x405df9);});}})[_0x81ca('0x13')](function(_0x18176f){logger[_0x81ca('0x14')]('['+[_0x3e7321[_0x81ca('0x12')]()]+']',_0x18176f[_0x81ca('0x15')]);_0x35f7e9(_0x18176f[_0x81ca('0x15')]);});});};}function getCustomFields(_0x606efa,_0xafe893){var _0xdf45b2={};if(_0x606efa['length']>0x0){_[_0x81ca('0x2d')](_0x606efa,function(_0x4f053c){if(_[_0x81ca('0x2e')]([_0x81ca('0x2f'),_0x81ca('0x30')],_0x4f053c[_0x81ca('0x31')])&&_0x4f053c[_0x81ca('0x32')]&&!_0x4f053c['customField']){_0xdf45b2[_0x4f053c[_0x81ca('0x32')][_0x81ca('0x33')]()]=_0x4f053c['content'][_0x81ca('0x34')]();}else if(_[_0x81ca('0x2e')]([_0x81ca('0x2f'),'picklist'],_0x4f053c[_0x81ca('0x31')])&&_0x4f053c[_0x81ca('0x35')]&&_0x4f053c[_0x81ca('0x36')]){_0xdf45b2[_0x4f053c[_0x81ca('0x35')][_0x81ca('0x33')]()]=_0x4f053c[_0x81ca('0x37')][_0x81ca('0x34')]();}else if(_0x4f053c[_0x81ca('0x31')]===_0x81ca('0x38')&&_0x4f053c[_0x81ca('0x39')]&&_0x4f053c[_0x81ca('0x35')]&&_0x4f053c[_0x81ca('0x36')]){_0xdf45b2[_0x4f053c['idField'][_0x81ca('0x33')]()]=_0xafe893[_0x4f053c[_0x81ca('0x39')]]['toString']();}else if(_0x4f053c[_0x81ca('0x31')]===_0x81ca('0x3a')&&_0x4f053c[_0x81ca('0x3b')]&&_0x4f053c[_0x81ca('0x3b')]['name']&&_0x4f053c['idField']&&_0x4f053c[_0x81ca('0x36')]){_0xdf45b2[_0x4f053c[_0x81ca('0x35')][_0x81ca('0x33')]()]=_0xafe893[_0x4f053c[_0x81ca('0x3b')][_0x81ca('0x3c')][_0x81ca('0x33')]()][_0x81ca('0x34')]();}});}return _0xdf45b2;}function getTicket(_0x5c2751,_0x290f00,_0x2f6d1b,_0x2cd7e8,_0x1983fb,_0x3faf39){return function(_0x5cde47){logger[_0x81ca('0x1a')]('['+[_0x5c2751[_0x81ca('0x12')]()]+_0x81ca('0x3d'),_0x5cde47);return new Promise(function(_0x18fd3d,_0x26e9e5){var _0x43654a=_0x5c2751[_0x81ca('0x33')]()===_0x81ca('0x3e')?_0x5cde47[_0x81ca('0x1e')]:_0x5cde47['endUserId'];var _0x28ae72={'method':'POST','uri':_0x2f6d1b+'incident'+'?'+_0x3faf39,'body':Object['assign']({},{'active':'true','caller_id':_0x43654a,'assigned_to':_0x5cde47[_0x81ca('0x1e')],'short_description':intUtil[_0x81ca('0x3f')](_0x2cd7e8[_0x81ca('0x40')],_0x1983fb,'\x20'),'description':intUtil[_0x81ca('0x3f')](_0x2cd7e8[_0x81ca('0x41')],_0x1983fb,'\x0a')},getCustomFields(_0x2cd7e8['Fields'],_0x1983fb)),'auth':_0x290f00,'json':!![]};return rp(_0x28ae72)[_0x81ca('0xd')](function(_0x46f381){logger[_0x81ca('0x1a')]('['+[_0x5c2751[_0x81ca('0x12')]()]+_0x81ca('0x42'),_0x46f381[_0x81ca('0xe')]);_0x5cde47[_0x81ca('0x43')]=_0x46f381[_0x81ca('0xe')][_0x81ca('0x11')];_0x5cde47[_0x81ca('0x44')]=_0x46f381[_0x81ca('0xe')][_0x81ca('0x45')];logger['info']('['+[_0x5c2751[_0x81ca('0x12')]()]+']\x20getTicket\x20crm',_0x5cde47);_0x18fd3d(_0x5cde47);})[_0x81ca('0x13')](function(_0x52b2ba){logger['error']('['+[_0x5c2751[_0x81ca('0x12')]()]+']',_0x52b2ba['message']);_0x26e9e5(_0x52b2ba[_0x81ca('0x15')]);});});};}function createRemoteTag(_0x3a0613,_0x50f477,_0x4e6174,_0x213613){return new Promise(function(_0xa5c385,_0x56a99d){var _0x5160bb={'method':_0x81ca('0x22'),'uri':_0x4e6174+_0x81ca('0x46')+'?'+_0x213613,'body':{'short_description':_0x3a0613,'global':!![],'active':!![],'name':_0x3a0613},'auth':_0x50f477,'json':!![]};return rp(_0x5160bb)[_0x81ca('0xd')](function(_0x1065c2){var _0x4feec3=_0x1065c2[_0x81ca('0xe')][_0x81ca('0x11')];_0xa5c385(_0x4feec3);});});}function getRemoteTag(_0x199310,_0x108811,_0x59b983,_0x216af5,_0x57b7e2){return new Promise(function(_0x552630,_0x419219){var _0x410dab={'method':_0x81ca('0xb'),'uri':_0x59b983+_0x81ca('0x46')+_0x81ca('0x47')+_0x199310+'&'+_0x216af5,'auth':_0x108811,'json':!![]};return rp(_0x410dab)[_0x81ca('0xd')](function(_0x360bc0){if(_0x360bc0[_0x81ca('0xe')][_0x81ca('0xf')]>0x0){var _0x698c42=_0x360bc0[_0x81ca('0xe')][0x0][_0x81ca('0x11')];_0x552630(_0x698c42);}else{return createRemoteTag(_0x199310,_0x108811,_0x59b983,_0x216af5)[_0x81ca('0xd')](function(_0x534375){_0x552630(_0x534375);});}});});}function assignTagToIncident(_0x4095d4,_0x562efb,_0x13e624,_0x3503ed,_0x11c462){return new Promise(function(_0xa87e03,_0x2bbf06){var _0x1909e1={'method':_0x81ca('0x22'),'uri':_0x13e624+_0x81ca('0x48')+'?'+_0x11c462,'body':{'label':_0x4095d4,'table':_0x81ca('0x49'),'id_type':_0x81ca('0x4a'),'table_key':_0x3503ed[_0x81ca('0x43')],'title':_0x81ca('0x4b')+_0x3503ed[_0x81ca('0x44')],'id_display':_0x3503ed[_0x81ca('0x44')]},'auth':_0x562efb,'json':!![]};return rp(_0x1909e1)[_0x81ca('0xd')](function(_0x2125bf){_0xa87e03();})[_0x81ca('0x13')](function(){_0xa87e03();});});}function manageTags(_0x1eadfa,_0x25e221,_0x15b993,_0x40a97f,_0x556781,_0x3dd8d7,_0x56405c){return new Promise(function(_0xc8f0b0,_0x1c028f){var _0x22238b=[];_0x25e221['forEach'](function(_0x2cb9d6){_0x22238b[_0x81ca('0x4c')](getRemoteTag(_0x2cb9d6,_0x15b993,_0x40a97f,_0x3dd8d7,_0x56405c));});return Promise[_0x81ca('0x4d')](_0x22238b)[_0x81ca('0xd')](function(_0x51e5b8){if(_0x51e5b8[_0x81ca('0xf')]){logger['info']('['+[_0x1eadfa['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x51e5b8);var _0x13df4f=[];_0x51e5b8[_0x81ca('0x2d')](function(_0x14991d){_0x13df4f['push'](assignTagToIncident(_0x14991d,_0x15b993,_0x40a97f,_0x556781,_0x3dd8d7));});return Promise[_0x81ca('0x4d')](_0x13df4f)[_0x81ca('0xd')](function(){_0xc8f0b0();})['catch'](function(){_0xc8f0b0();});}else{_0xc8f0b0();}});});}function getTags(_0x39eeff,_0x2a49eb,_0xc905e6,_0x2d9f56,_0x4c6020,_0x97984c){return function(_0xde3334){return new Promise(function(_0x40421a,_0x495b00){var _0x4bdf1a=[];var _0x498af6=_0x2d9f56['Tags'];if(_0x498af6&&_0x498af6['length']>0x0){_0x4bdf1a=_[_0x81ca('0x4e')](_0x498af6,_0x81ca('0x3c'));}if(_0x4bdf1a['length']>0x0){return manageTags(_0x39eeff,_0x4bdf1a,_0x2a49eb,_0xc905e6,_0xde3334,_0x4c6020,_0x97984c)['then'](function(){_0x40421a(_0xde3334);});}else{_0x40421a(_0xde3334);}});};}function emit(_0x971867,_0x522892,_0x52dfa2){var _0x4f6459=_0x81ca('0x4f')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0x81ca('0x50')+'%255EORDERBYDESCnumber';var _0x4d136b={'uri':_0x971867+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x52dfa2+_0x4f6459};io['to'](util[_0x81ca('0x51')](_0x81ca('0x52'),_0x522892))[_0x81ca('0x53')](_0x81ca('0x54'),_0x4d136b);}exports['cs']=function(_0x1f2b41,_0x196201,_0x54a378,_0x351000,_0x5ce149,_0x3ef553,_0x98ea3e,_0x1c6f59){var _0x5e57bc={};var _0x54f910={'user':_0x3ef553[_0x81ca('0x55')],'pass':_0x3ef553['password']};var _0x3564c9=_0x81ca('0x56');var _0x2605e3=_0x81ca('0x57');_0x3ef553[_0x81ca('0x58')]=intUtil[_0x81ca('0x59')](_0x3ef553[_0x81ca('0x58')]);_0x3ef553[_0x81ca('0x5a')]=intUtil[_0x81ca('0x59')](_0x3ef553[_0x81ca('0x5a')]);var _0xe1f02d=util[_0x81ca('0x51')]('%s/api/now/table/',_0x3ef553[_0x81ca('0x58')]);_0x5e57bc['userEmail']=!_['isNil'](_0x351000)?_0x351000[_0x81ca('0x5b')]:null;_0x5e57bc[_0x81ca('0x1f')]=_0x3ef553[_0x81ca('0x5b')];_0x5e57bc[_0x81ca('0x24')]=_0x1c6f59[_0x81ca('0x33')]()===_0x81ca('0x3e')?_0x196201[_0x81ca('0x5c')]:_0x196201[_0x81ca('0x5d')];_0x5e57bc[_0x81ca('0x5e')]=_0x1c6f59==='queue'||_0x1c6f59===_0x81ca('0x5f')?_0x81ca('0x60'):_0x81ca('0x3e');var _0x362dd2=util[_0x81ca('0x51')](_0x81ca('0x61'),_0x3ef553[_0x81ca('0x5a')],_0x196201[_0x81ca('0x62')],md5(_0x196201[_0x81ca('0x62')]));if(_0x5ce149&&_0x5ce149[_0x81ca('0x63')]){logger[_0x81ca('0x1a')](_0x81ca('0x64'),_0x81ca('0x65'));_0x196201['recordingURL']=_0x362dd2;}else if(_0x98ea3e&&_0x98ea3e[_0x81ca('0x66')]&&_0x98ea3e[_0x81ca('0x66')]!==_0x81ca('0x67')){logger[_0x81ca('0x1a')](_0x81ca('0x68'),_0x81ca('0x65'));_0x196201[_0x81ca('0x69')]=_0x362dd2;}else{_0x196201[_0x81ca('0x69')]='';}return getAdminUser(_0x1c6f59,_0x54f910,_0x5e57bc,_0xe1f02d,_0x2605e3,_0x3564c9)[_0x81ca('0xd')](getUser(_0x1c6f59,_0x54f910,_0xe1f02d,_0x2605e3,_0x3564c9))[_0x81ca('0xd')](getEndUser(_0x1c6f59,_0x54f910,_0xe1f02d,_0x2605e3,_0x3564c9))[_0x81ca('0xd')](getTicket(_0x1c6f59,_0x54f910,_0xe1f02d,_0x54a378,_0x196201,_0x2605e3))[_0x81ca('0xd')](function(_0x3838d7){logger[_0x81ca('0x1a')](util[_0x81ca('0x51')](_0x81ca('0x6a'),_0x3838d7['ticketId']));logger[_0x81ca('0x1a')](util[_0x81ca('0x51')](_0x81ca('0x6b'),_0x1c6f59));if(_0x1c6f59!==_0x81ca('0x5f')){logger['info']('['+[_0x1c6f59[_0x81ca('0x12')]()]+']',_0x81ca('0x6c'));emit(_0x3ef553[_0x81ca('0x58')],_0x351000[_0x81ca('0x3c')],_0x3838d7[_0x81ca('0x43')]);}})[_0x81ca('0x13')](function(_0x4f722e){logger[_0x81ca('0x14')]('['+[_0x1c6f59[_0x81ca('0x12')]()]+_0x81ca('0x6d'),util[_0x81ca('0x6e')](_0x4f722e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file