Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 245551d..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xd9e3=['map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','format','user:%s','trigger:browser:url','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','inspect','lodash','bluebird','request-promise','md5','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','adminId','result','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','validateEmail','userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','active','userId','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','adminEmail','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','true','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20crm','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','variableName','customVariable','Variable','name','outbound','incident','assign','getString','Subjects','Descriptions','Fields','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','Incident','Incident\x20-\x20','push','all','Tags'];(function(_0x11b28e,_0x3cf207){var _0x5502a5=function(_0x3c7dc7){while(--_0x3c7dc7){_0x11b28e['push'](_0x11b28e['shift']());}};_0x5502a5(++_0x3cf207);}(_0xd9e3,0x165));var _0x3d9e=function(_0x206398,_0x47e6dd){_0x206398=_0x206398-0x0;var _0xd6bee7=_0xd9e3[_0x206398];return _0xd6bee7;};'use strict';var _=require(_0x3d9e('0x0'));var Promise=require(_0x3d9e('0x1'));var rp=require(_0x3d9e('0x2'));var util=require('util');var md5=require(_0x3d9e('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0x3d9e('0x4'))(_0x3d9e('0x5'));config[_0x3d9e('0x6')]=_[_0x3d9e('0x7')](config['redis'],{'host':_0x3d9e('0x8'),'port':0x18eb});var io=require(_0x3d9e('0x9'))(new Redis(config[_0x3d9e('0x6')]));function getAdminUser(_0x2c15bb,_0x346118,_0x58c8eb,_0x22e8c8,_0x4973ad,_0x3a30b2){return new Promise(function(_0x3f631e,_0x411dd2){var _0x3d773b={'method':'GET','uri':_0x22e8c8+_0x3d9e('0xa')+'&'+_0x4973ad+'&'+_0x3a30b2,'auth':_0x346118,'json':!![]};return rp(_0x3d773b)[_0x3d9e('0xb')](function(_0x4b85cf){if(_0x4b85cf['result']['length']>0x0){_0x58c8eb[_0x3d9e('0xc')]=_0x4b85cf[_0x3d9e('0xd')][0x0][_0x3d9e('0xe')];}logger[_0x3d9e('0xf')]('['+[_0x2c15bb[_0x3d9e('0x10')]()]+_0x3d9e('0x11'),_0x58c8eb);_0x3f631e(_0x58c8eb);})[_0x3d9e('0x12')](function(_0x748fef){logger[_0x3d9e('0x13')]('['+[_0x2c15bb[_0x3d9e('0x10')]()]+']',_0x748fef[_0x3d9e('0x14')]);_0x411dd2(_0x748fef[_0x3d9e('0x14')]);});});}function getUser(_0x5bfd58,_0x1554e9,_0x56b630,_0x17b203,_0x588251){return function(_0x5bfdba){logger[_0x3d9e('0xf')]('['+[_0x5bfd58[_0x3d9e('0x10')]()]+'],\x20getUser\x20input\x20crm',_0x5bfdba);return new Promise(function(_0x7f0813,_0xa2d2e2){if(intUtil[_0x3d9e('0x15')](_0x5bfdba[_0x3d9e('0x16')])){var _0x29be44={'method':_0x3d9e('0x17'),'uri':_0x56b630+_0x3d9e('0x18')+_0x5bfdba[_0x3d9e('0x16')]+'&'+_0x17b203+'&'+_0x588251,'auth':_0x1554e9,'json':!![]};logger[_0x3d9e('0xf')]('['+[_0x5bfd58[_0x3d9e('0x10')]()]+_0x3d9e('0x19'),_0x29be44);return rp(_0x29be44)[_0x3d9e('0xb')](function(_0x3a7966){logger[_0x3d9e('0xf')]('['+[_0x5bfd58[_0x3d9e('0x10')]()]+_0x3d9e('0x1a'),_0x3a7966);if(_0x3a7966[_0x3d9e('0xd')][_0x3d9e('0x1b')]>0x0&&String(_0x3a7966[_0x3d9e('0xd')][0x0][_0x3d9e('0x1c')])==='true'){_0x5bfdba[_0x3d9e('0x1d')]=_0x3a7966[_0x3d9e('0xd')][0x0][_0x3d9e('0xe')];}else{_0x5bfdba[_0x3d9e('0x1d')]=_0x5bfdba[_0x3d9e('0xc')];_0x5bfdba[_0x3d9e('0x16')]=_0x5bfdba['adminEmail'];}logger[_0x3d9e('0xf')]('['+[_0x5bfd58['toUpperCase']()]+_0x3d9e('0x1e'),_0x5bfdba);_0x7f0813(_0x5bfdba);})[_0x3d9e('0x12')](function(_0x19e255){logger[_0x3d9e('0x13')]('['+[_0x5bfd58[_0x3d9e('0x10')]()]+']',_0x19e255[_0x3d9e('0x14')]);_0xa2d2e2(_0x19e255[_0x3d9e('0x14')]);});}else{logger[_0x3d9e('0xf')]('['+[_0x5bfd58[_0x3d9e('0x10')]()]+_0x3d9e('0x1f'));_0x5bfdba[_0x3d9e('0x1d')]=_0x5bfdba['adminId'];_0x5bfdba[_0x3d9e('0x16')]=_0x5bfdba[_0x3d9e('0x20')];_0x7f0813(_0x5bfdba);}});};}function createEndUser(_0x593b23,_0x1e5e08,_0x4b1597,_0xac4b98,_0x880464){logger[_0x3d9e('0xf')]('['+[_0x593b23[_0x3d9e('0x10')]()]+_0x3d9e('0x21'),_0x4b1597);return new Promise(function(_0x499c47,_0x409598){var _0x1eafc4={'method':_0x3d9e('0x22'),'uri':_0xac4b98+_0x3d9e('0x23')+_0x880464,'body':{'user_name':_0x4b1597[_0x3d9e('0x24')],'roles':_0x3d9e('0x25'),'first_name':_0x4b1597[_0x3d9e('0x24')],'active':_0x3d9e('0x26'),'date_format':_0x3d9e('0x27'),'phone':_0x4b1597[_0x3d9e('0x24')]},'auth':_0x1e5e08,'json':!![]};return rp(_0x1eafc4)[_0x3d9e('0xb')](function(_0x3dc96d){logger['info']('['+[_0x593b23[_0x3d9e('0x10')]()]+_0x3d9e('0x28'),_0x3dc96d['result']);_0x4b1597[_0x3d9e('0x29')]=_0x3dc96d[_0x3d9e('0xd')][_0x3d9e('0xe')];_0x499c47(_0x4b1597);})[_0x3d9e('0x12')](function(_0x5c165d){logger[_0x3d9e('0x13')]('['+[_0x593b23[_0x3d9e('0x10')]()]+']',_0x5c165d[_0x3d9e('0x14')]);_0x409598(_0x5c165d[_0x3d9e('0x14')]);});});}function getEndUser(_0x4a2073,_0x7bad37,_0x5ec878,_0x5db782,_0x29ba4e){return function(_0x503ffc){logger[_0x3d9e('0xf')]('['+[_0x4a2073[_0x3d9e('0x10')]()]+'],\x20getEndUser\x20input\x20crm',_0x503ffc);return new Promise(function(_0x4f13e3,_0x3a8147){var _0x56389d={'method':_0x3d9e('0x17'),'uri':_0x5ec878+'sys_user?sysparm_query=phone%3D'+_0x503ffc[_0x3d9e('0x24')]+'&'+_0x5db782+'&'+_0x29ba4e,'auth':_0x7bad37,'json':!![]};return rp(_0x56389d)[_0x3d9e('0xb')](function(_0x3886ea){if(_0x3886ea[_0x3d9e('0xd')]['length']>0x0){_0x503ffc[_0x3d9e('0x29')]=_0x3886ea[_0x3d9e('0xd')][0x0][_0x3d9e('0xe')];logger['info']('['+[_0x4a2073[_0x3d9e('0x10')]()]+_0x3d9e('0x2a'),_0x503ffc);_0x4f13e3(_0x503ffc);}else{return createEndUser(_0x4a2073,_0x7bad37,_0x503ffc,_0x5ec878,_0x5db782)['then'](function(_0x247ba6){logger[_0x3d9e('0xf')]('['+[_0x4a2073['toUpperCase']()]+'],\x20createEndUser\x20crm',_0x247ba6);_0x4f13e3(_0x247ba6);});}})[_0x3d9e('0x12')](function(_0x1947d4){logger[_0x3d9e('0x13')]('['+[_0x4a2073[_0x3d9e('0x10')]()]+']',_0x1947d4[_0x3d9e('0x14')]);_0x3a8147(_0x1947d4['message']);});});};}function getCustomFields(_0x2b2840,_0x39f72f){var _0x438162={};if(_0x2b2840['length']>0x0){_[_0x3d9e('0x2b')](_0x2b2840,function(_0x36ae7f){if(_[_0x3d9e('0x2c')]([_0x3d9e('0x2d'),_0x3d9e('0x2e')],_0x36ae7f[_0x3d9e('0x2f')])&&_0x36ae7f[_0x3d9e('0x30')]&&!_0x36ae7f[_0x3d9e('0x31')]){_0x438162[_0x36ae7f[_0x3d9e('0x30')][_0x3d9e('0x32')]()]=_0x36ae7f[_0x3d9e('0x33')][_0x3d9e('0x34')]();}else if(_[_0x3d9e('0x2c')]([_0x3d9e('0x2d'),'picklist'],_0x36ae7f['type'])&&_0x36ae7f[_0x3d9e('0x35')]&&_0x36ae7f[_0x3d9e('0x31')]){_0x438162[_0x36ae7f['idField']['toLowerCase']()]=_0x36ae7f[_0x3d9e('0x33')]['toString']();}else if(_0x36ae7f[_0x3d9e('0x2f')]==='variable'&&_0x36ae7f[_0x3d9e('0x36')]&&_0x36ae7f['idField']&&_0x36ae7f['customField']){_0x438162[_0x36ae7f[_0x3d9e('0x35')][_0x3d9e('0x32')]()]=_0x39f72f[_0x36ae7f[_0x3d9e('0x36')]][_0x3d9e('0x34')]();}else if(_0x36ae7f[_0x3d9e('0x2f')]===_0x3d9e('0x37')&&_0x36ae7f['Variable']&&_0x36ae7f[_0x3d9e('0x38')][_0x3d9e('0x39')]&&_0x36ae7f[_0x3d9e('0x35')]&&_0x36ae7f['customField']){_0x438162[_0x36ae7f['idField'][_0x3d9e('0x32')]()]=_0x39f72f[_0x36ae7f['Variable']['name'][_0x3d9e('0x32')]()][_0x3d9e('0x34')]();}});}return _0x438162;}function getTicket(_0x389c07,_0x2a207a,_0x50850b,_0xfffecf,_0x2528b9,_0x8bc8f6){return function(_0x2f1e33){logger[_0x3d9e('0xf')]('['+[_0x389c07[_0x3d9e('0x10')]()]+']\x20getTicket\x20input\x20crm',_0x2f1e33);return new Promise(function(_0x580e1e,_0x567272){var _0xdd8a0a=_0x389c07[_0x3d9e('0x32')]()===_0x3d9e('0x3a')?_0x2f1e33['userId']:_0x2f1e33[_0x3d9e('0x29')];var _0x3d9664={'method':'POST','uri':_0x50850b+_0x3d9e('0x3b')+'?'+_0x8bc8f6,'body':Object[_0x3d9e('0x3c')]({},{'active':_0x3d9e('0x26'),'caller_id':_0xdd8a0a,'assigned_to':_0x2f1e33['userId'],'short_description':intUtil[_0x3d9e('0x3d')](_0xfffecf[_0x3d9e('0x3e')],_0x2528b9,'\x20'),'description':intUtil[_0x3d9e('0x3d')](_0xfffecf[_0x3d9e('0x3f')],_0x2528b9,'\x0a')},getCustomFields(_0xfffecf[_0x3d9e('0x40')],_0x2528b9)),'auth':_0x2a207a,'json':!![]};return rp(_0x3d9664)[_0x3d9e('0xb')](function(_0x1305c5){logger[_0x3d9e('0xf')]('['+[_0x389c07[_0x3d9e('0x10')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x1305c5[_0x3d9e('0xd')]);_0x2f1e33[_0x3d9e('0x41')]=_0x1305c5[_0x3d9e('0xd')][_0x3d9e('0xe')];_0x2f1e33[_0x3d9e('0x42')]=_0x1305c5['result'][_0x3d9e('0x43')];logger[_0x3d9e('0xf')]('['+[_0x389c07[_0x3d9e('0x10')]()]+']\x20getTicket\x20crm',_0x2f1e33);_0x580e1e(_0x2f1e33);})[_0x3d9e('0x12')](function(_0x1f8d87){logger[_0x3d9e('0x13')]('['+[_0x389c07['toUpperCase']()]+']',_0x1f8d87[_0x3d9e('0x14')]);_0x567272(_0x1f8d87[_0x3d9e('0x14')]);});});};}function createRemoteTag(_0x211b94,_0x324539,_0x14137f,_0x36e543){return new Promise(function(_0x25f508,_0xbbce54){var _0x5cc180={'method':_0x3d9e('0x22'),'uri':_0x14137f+_0x3d9e('0x44')+'?'+_0x36e543,'body':{'short_description':_0x211b94,'global':!![],'active':!![],'name':_0x211b94},'auth':_0x324539,'json':!![]};return rp(_0x5cc180)[_0x3d9e('0xb')](function(_0x130295){var _0x173a96=_0x130295[_0x3d9e('0xd')]['sys_id'];_0x25f508(_0x173a96);});});}function getRemoteTag(_0x21be55,_0x428cec,_0x2a25c5,_0x518224,_0x36b442){return new Promise(function(_0x43d9a5,_0x1417bd){var _0x43426c={'method':'GET','uri':_0x2a25c5+_0x3d9e('0x44')+_0x3d9e('0x45')+_0x21be55+'&'+_0x518224,'auth':_0x428cec,'json':!![]};return rp(_0x43426c)['then'](function(_0x3b2380){if(_0x3b2380[_0x3d9e('0xd')][_0x3d9e('0x1b')]>0x0){var _0xf5eef7=_0x3b2380[_0x3d9e('0xd')][0x0][_0x3d9e('0xe')];_0x43d9a5(_0xf5eef7);}else{return createRemoteTag(_0x21be55,_0x428cec,_0x2a25c5,_0x518224)[_0x3d9e('0xb')](function(_0x4008a3){_0x43d9a5(_0x4008a3);});}});});}function assignTagToIncident(_0x3b1ac3,_0x4b4c9e,_0x81ba88,_0x125793,_0x3ece1c){return new Promise(function(_0x5ed0b1,_0x431fa0){var _0x36a31e={'method':'POST','uri':_0x81ba88+'label_entry'+'?'+_0x3ece1c,'body':{'label':_0x3b1ac3,'table':'incident','id_type':_0x3d9e('0x46'),'table_key':_0x125793['ticketId'],'title':_0x3d9e('0x47')+_0x125793['ticketNumber'],'id_display':_0x125793['ticketNumber']},'auth':_0x4b4c9e,'json':!![]};return rp(_0x36a31e)[_0x3d9e('0xb')](function(_0x409dc1){_0x5ed0b1();})['catch'](function(){_0x5ed0b1();});});}function manageTags(_0x1126e4,_0x47856a,_0x3ebce3,_0x2cea69,_0x1b6971,_0x5adae7,_0x2466fc){return new Promise(function(_0x1f44ef,_0x242d49){var _0x56c0bd=[];_0x47856a[_0x3d9e('0x2b')](function(_0x31b6bb){_0x56c0bd[_0x3d9e('0x48')](getRemoteTag(_0x31b6bb,_0x3ebce3,_0x2cea69,_0x5adae7,_0x2466fc));});return Promise[_0x3d9e('0x49')](_0x56c0bd)[_0x3d9e('0xb')](function(_0xd9b91b){if(_0xd9b91b[_0x3d9e('0x1b')]){logger[_0x3d9e('0xf')]('['+[_0x1126e4[_0x3d9e('0x10')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0xd9b91b);var _0x131997=[];_0xd9b91b['forEach'](function(_0xef079){_0x131997[_0x3d9e('0x48')](assignTagToIncident(_0xef079,_0x3ebce3,_0x2cea69,_0x1b6971,_0x5adae7));});return Promise[_0x3d9e('0x49')](_0x131997)[_0x3d9e('0xb')](function(){_0x1f44ef();})[_0x3d9e('0x12')](function(){_0x1f44ef();});}else{_0x1f44ef();}});});}function getTags(_0x229b95,_0x313947,_0x327157,_0x10179a,_0x33efd9,_0x2308c7){return function(_0x5d7685){return new Promise(function(_0x8fc5f9,_0x1967a4){var _0xc2f89d=[];var _0x76046d=_0x10179a[_0x3d9e('0x4a')];if(_0x76046d&&_0x76046d[_0x3d9e('0x1b')]>0x0){_0xc2f89d=_[_0x3d9e('0x4b')](_0x76046d,_0x3d9e('0x39'));}if(_0xc2f89d[_0x3d9e('0x1b')]>0x0){return manageTags(_0x229b95,_0xc2f89d,_0x313947,_0x327157,_0x5d7685,_0x33efd9,_0x2308c7)['then'](function(){_0x8fc5f9(_0x5d7685);});}else{_0x8fc5f9(_0x5d7685);}});};}function emit(_0x262e06,_0x5197f9,_0x322d39){var _0x3421ce='%26sysparm_record_target%3Dincident'+_0x3d9e('0x4c')+_0x3d9e('0x4d')+_0x3d9e('0x4e');var _0x266bb3={'uri':_0x262e06+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x322d39+_0x3421ce};io['to'](util[_0x3d9e('0x4f')](_0x3d9e('0x50'),_0x5197f9))['emit'](_0x3d9e('0x51'),_0x266bb3);}exports['cs']=function(_0x4ea076,_0x4a75b9,_0x3f5ea2,_0x387e25,_0x49c473,_0x2ade32,_0x5267d9,_0x2e3f47){var _0x4c6be1={};var _0x173e34={'user':_0x2ade32[_0x3d9e('0x52')],'pass':_0x2ade32['password']};var _0x1316fd=_0x3d9e('0x53');var _0x283ed2=_0x3d9e('0x54');_0x2ade32[_0x3d9e('0x55')]=intUtil[_0x3d9e('0x56')](_0x2ade32[_0x3d9e('0x55')]);_0x2ade32['serverUrl']=intUtil['stripTrailingSlash'](_0x2ade32['serverUrl']);var _0x495dd8=util['format'](_0x3d9e('0x57'),_0x2ade32[_0x3d9e('0x55')]);_0x4c6be1[_0x3d9e('0x16')]=!_[_0x3d9e('0x58')](_0x387e25)?_0x387e25[_0x3d9e('0x59')]:null;_0x4c6be1['adminEmail']=_0x2ade32[_0x3d9e('0x59')];_0x4c6be1[_0x3d9e('0x24')]=_0x2e3f47[_0x3d9e('0x32')]()===_0x3d9e('0x3a')?_0x4a75b9[_0x3d9e('0x5a')]:_0x4a75b9[_0x3d9e('0x5b')];_0x4c6be1[_0x3d9e('0x5c')]=_0x2e3f47===_0x3d9e('0x5d')||_0x2e3f47===_0x3d9e('0x5e')?_0x3d9e('0x5d'):_0x3d9e('0x3a');var _0x4e7cf3=util[_0x3d9e('0x4f')](_0x3d9e('0x5f'),_0x2ade32[_0x3d9e('0x60')],_0x4a75b9[_0x3d9e('0x61')],md5(_0x4a75b9[_0x3d9e('0x61')]));if(_0x49c473&&_0x49c473['monitor_format']){logger[_0x3d9e('0xf')](_0x3d9e('0x62'),_0x3d9e('0x63'));_0x4a75b9['recordingURL']=_0x4e7cf3;}else if(_0x5267d9&&_0x5267d9[_0x3d9e('0x64')]&&_0x5267d9['recordingFormat']!==_0x3d9e('0x65')){logger['info'](_0x3d9e('0x66'),_0x3d9e('0x63'));_0x4a75b9[_0x3d9e('0x67')]=_0x4e7cf3;}else{_0x4a75b9[_0x3d9e('0x67')]='';}return getAdminUser(_0x2e3f47,_0x173e34,_0x4c6be1,_0x495dd8,_0x283ed2,_0x1316fd)[_0x3d9e('0xb')](getUser(_0x2e3f47,_0x173e34,_0x495dd8,_0x283ed2,_0x1316fd))[_0x3d9e('0xb')](getEndUser(_0x2e3f47,_0x173e34,_0x495dd8,_0x283ed2,_0x1316fd))[_0x3d9e('0xb')](getTicket(_0x2e3f47,_0x173e34,_0x495dd8,_0x3f5ea2,_0x4a75b9,_0x283ed2))[_0x3d9e('0xb')](function(_0x498000){logger[_0x3d9e('0xf')](util[_0x3d9e('0x4f')](_0x3d9e('0x68'),_0x498000[_0x3d9e('0x41')]));logger[_0x3d9e('0xf')](util[_0x3d9e('0x4f')](_0x3d9e('0x69'),_0x2e3f47));if(_0x2e3f47!=='unmanaged'){logger[_0x3d9e('0xf')]('['+[_0x2e3f47['toUpperCase']()]+']',_0x3d9e('0x6a'));emit(_0x2ade32[_0x3d9e('0x55')],_0x387e25[_0x3d9e('0x39')],_0x498000[_0x3d9e('0x41')]);}})['catch'](function(_0x1a5a18){logger['error']('['+[_0x2e3f47[_0x3d9e('0x10')]()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0x3d9e('0x6b')](_0x1a5a18,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file