Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 310a026..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
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rm',_0x402b22);return new Promise(function(_0x10734a,_0x281c9c){var _0x4a1497={'method':'POST','uri':_0x13ee18+'sys_user?'+_0x261201,'body':{'user_name':_0x402b22[_0x5a0e('0x22')],'roles':_0x5a0e('0x23'),'first_name':_0x402b22['endUserNumber'],'active':_0x5a0e('0x1b'),'date_format':_0x5a0e('0x24'),'phone':_0x402b22['endUserNumber']},'auth':_0x6373af,'json':!![]};return rp(_0x4a1497)[_0x5a0e('0xb')](function(_0xbf1645){logger['info']('['+[_0x475173[_0x5a0e('0x13')]()]+_0x5a0e('0x25'),_0xbf1645[_0x5a0e('0xd')]);_0x402b22[_0x5a0e('0x26')]=_0xbf1645[_0x5a0e('0xd')]['sys_id'];_0x10734a(_0x402b22);})[_0x5a0e('0x11')](function(_0x42f048){logger[_0x5a0e('0x20')]('['+[_0x475173[_0x5a0e('0x13')]()]+']',_0x42f048[_0x5a0e('0x12')]);_0x281c9c(_0x42f048[_0x5a0e('0x12')]);});});}function getEndUser(_0x39f8d7,_0x346a18,_0x5b9838,_0x451da6,_0x37463f){return function(_0x4d284c){logger['info']('['+[_0x39f8d7['toUpperCase']()]+'],\x20getEndUser\x20input\x20crm',_0x4d284c);return new Promise(function(_0x14d411,_0x118eea){var _0xdcc872={'method':_0x5a0e('0x16'),'uri':_0x5b9838+_0x5a0e('0x27')+_0x4d284c[_0x5a0e('0x22')]+'&'+_0x451da6+'&'+_0x37463f,'auth':_0x346a18,'json':!![]};return rp(_0xdcc872)[_0x5a0e('0xb')](function(_0x668316){if(_0x668316['result']['length']>0x0){_0x4d284c[_0x5a0e('0x26')]=_0x668316[_0x5a0e('0xd')][0x0][_0x5a0e('0xe')];logger[_0x5a0e('0xf')]('['+[_0x39f8d7[_0x5a0e('0x13')]()]+_0x5a0e('0x28'),_0x4d284c);_0x14d411(_0x4d284c);}else{return createEndUser(_0x39f8d7,_0x346a18,_0x4d284c,_0x5b9838,_0x451da6)[_0x5a0e('0xb')](function(_0x9b084d){logger[_0x5a0e('0xf')]('['+[_0x39f8d7[_0x5a0e('0x13')]()]+_0x5a0e('0x29'),_0x9b084d);_0x14d411(_0x9b084d);});}})['catch'](function(_0x1f915a){logger[_0x5a0e('0x20')]('['+[_0x39f8d7['toUpperCase']()]+']',_0x1f915a['message']);_0x118eea(_0x1f915a[_0x5a0e('0x12')]);});});};}function getCustomFields(_0x4cc522,_0x4cff86){var _0x56e240={};if(_0x4cc522[_0x5a0e('0xc')]>0x0){_[_0x5a0e('0x2a')](_0x4cc522,function(_0x47aad8){if(_[_0x5a0e('0x2b')](['string',_0x5a0e('0x2c')],_0x47aad8[_0x5a0e('0x2d')])&&_0x47aad8['nameField']&&!_0x47aad8[_0x5a0e('0x2e')]){_0x56e240[_0x47aad8[_0x5a0e('0x2f')][_0x5a0e('0x30')]()]=_0x47aad8['content']['toString']();}else if(_[_0x5a0e('0x2b')]([_0x5a0e('0x31'),_0x5a0e('0x2c')],_0x47aad8[_0x5a0e('0x2d')])&&_0x47aad8[_0x5a0e('0x32')]&&_0x47aad8[_0x5a0e('0x2e')]){_0x56e240[_0x47aad8[_0x5a0e('0x32')][_0x5a0e('0x30')]()]=_0x47aad8['content']['toString']();}else if(_0x47aad8[_0x5a0e('0x2d')]===_0x5a0e('0x33')&&_0x47aad8[_0x5a0e('0x34')]&&_0x47aad8[_0x5a0e('0x32')]&&_0x47aad8[_0x5a0e('0x2e')]){_0x56e240[_0x47aad8[_0x5a0e('0x32')][_0x5a0e('0x30')]()]=_0x4cff86[_0x47aad8[_0x5a0e('0x34')]][_0x5a0e('0x35')]();}else if(_0x47aad8['type']===_0x5a0e('0x36')&&_0x47aad8[_0x5a0e('0x37')]&&_0x47aad8[_0x5a0e('0x37')][_0x5a0e('0x38')]&&_0x47aad8[_0x5a0e('0x32')]&&_0x47aad8[_0x5a0e('0x2e')]){_0x56e240[_0x47aad8[_0x5a0e('0x32')][_0x5a0e('0x30')]()]=_0x4cff86[_0x47aad8['Variable']['name'][_0x5a0e('0x30')]()]['toString']();}});}return _0x56e240;}function getTicket(_0x15fd92,_0x1e3946,_0x1b102b,_0x5907f2,_0x4cecc2,_0x28a954){return function(_0xd05aee){logger[_0x5a0e('0xf')]('['+[_0x15fd92[_0x5a0e('0x13')]()]+_0x5a0e('0x39'),_0xd05aee);return new Promise(function(_0x2ac201,_0x1747b1){var _0x2ae99b=_0x15fd92[_0x5a0e('0x30')]()==='outbound'?_0xd05aee[_0x5a0e('0x1c')]:_0xd05aee[_0x5a0e('0x26')];var _0x49c9de={'method':_0x5a0e('0x3a'),'uri':_0x1b102b+_0x5a0e('0x3b')+'?'+_0x28a954,'body':Object[_0x5a0e('0x3c')]({},{'active':'true','caller_id':_0x2ae99b,'assigned_to':_0xd05aee[_0x5a0e('0x1c')],'short_description':intUtil[_0x5a0e('0x3d')](_0x5907f2[_0x5a0e('0x3e')],_0x4cecc2,'\x20'),'description':intUtil[_0x5a0e('0x3d')](_0x5907f2['Descriptions'],_0x4cecc2,'\x0a')},getCustomFields(_0x5907f2[_0x5a0e('0x3f')],_0x4cecc2)),'auth':_0x1e3946,'json':!![]};return rp(_0x49c9de)[_0x5a0e('0xb')](function(_0x4199f6){logger[_0x5a0e('0xf')]('['+[_0x15fd92[_0x5a0e('0x13')]()]+_0x5a0e('0x40'),_0x4199f6[_0x5a0e('0xd')]);_0xd05aee[_0x5a0e('0x41')]=_0x4199f6[_0x5a0e('0xd')][_0x5a0e('0xe')];_0xd05aee[_0x5a0e('0x42')]=_0x4199f6[_0x5a0e('0xd')][_0x5a0e('0x43')];logger[_0x5a0e('0xf')]('['+[_0x15fd92['toUpperCase']()]+_0x5a0e('0x44'),_0xd05aee);_0x2ac201(_0xd05aee);})['catch'](function(_0x48a9bb){logger['error']('['+[_0x15fd92[_0x5a0e('0x13')]()]+']',_0x48a9bb[_0x5a0e('0x12')]);_0x1747b1(_0x48a9bb['message']);});});};}function createRemoteTag(_0x59f119,_0x5297ae,_0x51f5ca,_0x1042b3){return new Promise(function(_0xa71fe4,_0x2ea4d9){var _0x25c699={'method':_0x5a0e('0x3a'),'uri':_0x51f5ca+_0x5a0e('0x45')+'?'+_0x1042b3,'body':{'short_description':_0x59f119,'global':!![],'active':!![],'name':_0x59f119},'auth':_0x5297ae,'json':!![]};return rp(_0x25c699)[_0x5a0e('0xb')](function(_0x21bddb){var _0x13079b=_0x21bddb[_0x5a0e('0xd')][_0x5a0e('0xe')];_0xa71fe4(_0x13079b);});});}function getRemoteTag(_0x37250b,_0x6b208a,_0x1eb6c0,_0x5356cf,_0x39fd20){return new Promise(function(_0x5895c7,_0x2207dd){var _0x11e26e={'method':'GET','uri':_0x1eb6c0+_0x5a0e('0x45')+_0x5a0e('0x46')+_0x37250b+'&'+_0x5356cf,'auth':_0x6b208a,'json':!![]};return rp(_0x11e26e)[_0x5a0e('0xb')](function(_0x144f50){if(_0x144f50[_0x5a0e('0xd')]['length']>0x0){var _0x3690fe=_0x144f50[_0x5a0e('0xd')][0x0][_0x5a0e('0xe')];_0x5895c7(_0x3690fe);}else{return createRemoteTag(_0x37250b,_0x6b208a,_0x1eb6c0,_0x5356cf)['then'](function(_0x1f3668){_0x5895c7(_0x1f3668);});}});});}function assignTagToIncident(_0x70afa9,_0x16fdf0,_0x140e56,_0x3fc98e,_0x561119){return new Promise(function(_0x184a93,_0x464307){var _0x12be30={'method':_0x5a0e('0x3a'),'uri':_0x140e56+_0x5a0e('0x47')+'?'+_0x561119,'body':{'label':_0x70afa9,'table':'incident','id_type':_0x5a0e('0x48'),'table_key':_0x3fc98e['ticketId'],'title':_0x5a0e('0x49')+_0x3fc98e['ticketNumber'],'id_display':_0x3fc98e[_0x5a0e('0x42')]},'auth':_0x16fdf0,'json':!![]};return rp(_0x12be30)['then'](function(_0x58304b){_0x184a93();})['catch'](function(){_0x184a93();});});}function manageTags(_0x271592,_0xfade16,_0x797585,_0x5d16c1,_0x4c8e9a,_0x2a3eab,_0x51948b){return new Promise(function(_0x24ba9d,_0x847df3){var _0xfe4016=[];_0xfade16[_0x5a0e('0x2a')](function(_0x2e468e){_0xfe4016[_0x5a0e('0x4a')](getRemoteTag(_0x2e468e,_0x797585,_0x5d16c1,_0x2a3eab,_0x51948b));});return Promise['all'](_0xfe4016)[_0x5a0e('0xb')](function(_0x279699){if(_0x279699[_0x5a0e('0xc')]){logger['info']('['+[_0x271592[_0x5a0e('0x13')]()]+_0x5a0e('0x4b'),_0x279699);var _0x5792ff=[];_0x279699[_0x5a0e('0x2a')](function(_0x4f1dba){_0x5792ff[_0x5a0e('0x4a')](assignTagToIncident(_0x4f1dba,_0x797585,_0x5d16c1,_0x4c8e9a,_0x2a3eab));});return Promise[_0x5a0e('0x4c')](_0x5792ff)['then'](function(){_0x24ba9d();})[_0x5a0e('0x11')](function(){_0x24ba9d();});}else{_0x24ba9d();}});});}function getTags(_0x375e4e,_0x4b525d,_0x5b624d,_0x84c66a,_0x5826a3,_0x520c38){return function(_0x3edffb){return new Promise(function(_0x24cdbe,_0x4edd9a){var _0xda3ed4=[];var _0x12a065=_0x84c66a['Tags'];if(_0x12a065&&_0x12a065[_0x5a0e('0xc')]>0x0){_0xda3ed4=_[_0x5a0e('0x4d')](_0x12a065,_0x5a0e('0x38'));}if(_0xda3ed4[_0x5a0e('0xc')]>0x0){return manageTags(_0x375e4e,_0xda3ed4,_0x4b525d,_0x5b624d,_0x3edffb,_0x5826a3,_0x520c38)[_0x5a0e('0xb')](function(){_0x24cdbe(_0x3edffb);});}else{_0x24cdbe(_0x3edffb);}});};}function emit(_0x528d59,_0x38999d,_0x2e9c4e){var _0x150254=_0x5a0e('0x4e')+_0x5a0e('0x4f')+_0x5a0e('0x50')+_0x5a0e('0x51');var _0x3b8349={'uri':_0x528d59+_0x5a0e('0x52')+_0x2e9c4e+_0x150254};io['to'](util[_0x5a0e('0x53')]('user:%s',_0x38999d))[_0x5a0e('0x54')]('trigger:browser:url',_0x3b8349);}exports['cs']=function(_0x3f1377,_0x3277d0,_0x11c775,_0x5c72da,_0x17d387,_0x2716be,_0x5162f7,_0x49bf77){var _0x591197={};var _0x3df148={'user':_0x2716be[_0x5a0e('0x55')],'pass':_0x2716be['password']};var _0xbf9d21=_0x5a0e('0x56');var _0x2eed5d=_0x5a0e('0x57');_0x2716be[_0x5a0e('0x58')]=intUtil[_0x5a0e('0x59')](_0x2716be[_0x5a0e('0x58')]);_0x2716be[_0x5a0e('0x5a')]=intUtil[_0x5a0e('0x59')](_0x2716be[_0x5a0e('0x5a')]);var _0x15e34f=util[_0x5a0e('0x53')](_0x5a0e('0x5b'),_0x2716be[_0x5a0e('0x58')]);_0x591197[_0x5a0e('0x18')]=!_['isNil'](_0x5c72da)?_0x5c72da[_0x5a0e('0x5c')]:null;_0x591197[_0x5a0e('0x1e')]=_0x2716be[_0x5a0e('0x5c')];_0x591197[_0x5a0e('0x22')]=_0x49bf77[_0x5a0e('0x30')]()===_0x5a0e('0x5d')?_0x3277d0[_0x5a0e('0x5e')]:_0x3277d0[_0x5a0e('0x5f')];_0x591197[_0x5a0e('0x60')]=_0x49bf77===_0x5a0e('0x61')||_0x49bf77===_0x5a0e('0x62')?'queue':_0x5a0e('0x5d');var _0x3ed97a=util[_0x5a0e('0x53')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2716be[_0x5a0e('0x5a')],_0x3277d0[_0x5a0e('0x63')],md5(_0x3277d0['uniqueid']));if(_0x17d387&&_0x17d387[_0x5a0e('0x64')]){logger[_0x5a0e('0xf')](_0x5a0e('0x65'),_0x5a0e('0x66'));_0x3277d0[_0x5a0e('0x67')]=_0x3ed97a;}else if(_0x5162f7&&_0x5162f7[_0x5a0e('0x68')]&&_0x5162f7['recordingFormat']!==_0x5a0e('0x69')){logger[_0x5a0e('0xf')](_0x5a0e('0x6a'),_0x5a0e('0x66'));_0x3277d0['recordingURL']=_0x3ed97a;}else{_0x3277d0[_0x5a0e('0x67')]='';}return getAdminUser(_0x49bf77,_0x3df148,_0x591197,_0x15e34f,_0x2eed5d,_0xbf9d21)[_0x5a0e('0xb')](getUser(_0x49bf77,_0x3df148,_0x15e34f,_0x2eed5d,_0xbf9d21))[_0x5a0e('0xb')](getEndUser(_0x49bf77,_0x3df148,_0x15e34f,_0x2eed5d,_0xbf9d21))[_0x5a0e('0xb')](getTicket(_0x49bf77,_0x3df148,_0x15e34f,_0x11c775,_0x3277d0,_0x2eed5d))['then'](function(_0x55b6b9){logger[_0x5a0e('0xf')](util[_0x5a0e('0x53')]('The\x20ticket\x20ID\x20is:\x20%s',_0x55b6b9[_0x5a0e('0x41')]));logger[_0x5a0e('0xf')](util[_0x5a0e('0x53')](_0x5a0e('0x6b'),_0x49bf77));if(_0x49bf77!=='unmanaged'){logger[_0x5a0e('0xf')]('['+[_0x49bf77[_0x5a0e('0x13')]()]+']',_0x5a0e('0x6c'));emit(_0x2716be[_0x5a0e('0x58')],_0x5c72da[_0x5a0e('0x38')],_0x55b6b9[_0x5a0e('0x41')]);}})[_0x5a0e('0x11')](function(_0x56abb6){logger['error']('['+[_0x49bf77[_0x5a0e('0x13')]()]+_0x5a0e('0x6d'),util[_0x5a0e('0x6e')](_0x56abb6,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
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