Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 31ca90a..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x5fdc=['picklist','type','nameField','customField','toString','idField','content','variable','toLowerCase','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Descriptions',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','username','password','sysparm_display_value=true','stripTrailingSlash','serverUrl','%s/api/now/table/','remoteUri','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string'];(function(_0x34bf97,_0xc60f9d){var _0x292719=function(_0x31354e){while(--_0x31354e){_0x34bf97['push'](_0x34bf97['shift']());}};_0x292719(++_0xc60f9d);}(_0x5fdc,0x127));var _0xc5fd=function(_0x481b7d,_0x33d662){_0x481b7d=_0x481b7d-0x0;var _0x5a0db5=_0x5fdc[_0x481b7d];return _0x5a0db5;};'use strict';var _=require(_0xc5fd('0x0'));var Promise=require(_0xc5fd('0x1'));var rp=require(_0xc5fd('0x2'));var util=require(_0xc5fd('0x3'));var md5=require(_0xc5fd('0x4'));var Redis=require(_0xc5fd('0x5'));var intUtil=require(_0xc5fd('0x6'));var config=require(_0xc5fd('0x7'));var logger=require(_0xc5fd('0x8'))(_0xc5fd('0x9'));config[_0xc5fd('0xa')]=_[_0xc5fd('0xb')](config[_0xc5fd('0xa')],{'host':_0xc5fd('0xc'),'port':0x18eb});var io=require(_0xc5fd('0xd'))(new Redis(config['redis']));function getAdminUser(_0x5d86e5,_0x493389,_0x224801,_0x46bce3,_0x158e58,_0x45c91f){return new Promise(function(_0x4e6d35,_0x4e1e94){var _0x3442dd={'method':_0xc5fd('0xe'),'uri':_0x46bce3+_0xc5fd('0xf')+'&'+_0x158e58+'&'+_0x45c91f,'auth':_0x493389,'json':!![]};return rp(_0x3442dd)[_0xc5fd('0x10')](function(_0x468f58){if(_0x468f58[_0xc5fd('0x11')]['length']>0x0){_0x224801[_0xc5fd('0x12')]=_0x468f58['result'][0x0]['sys_id'];}logger[_0xc5fd('0x13')]('['+[_0x5d86e5[_0xc5fd('0x14')]()]+_0xc5fd('0x15'),_0x224801);_0x4e6d35(_0x224801);})[_0xc5fd('0x16')](function(_0x2e77a8){logger[_0xc5fd('0x17')]('['+[_0x5d86e5[_0xc5fd('0x14')]()]+']',_0x2e77a8[_0xc5fd('0x18')]);_0x4e1e94(_0x2e77a8['message']);});});}function getUser(_0x124651,_0x103c3d,_0x2221da,_0x3404e0,_0x4d3636){return function(_0x4fd364){logger['info']('['+[_0x124651['toUpperCase']()]+'],\x20getUser\x20input\x20crm',_0x4fd364);return new Promise(function(_0x35a9d0,_0x430e52){if(intUtil[_0xc5fd('0x19')](_0x4fd364[_0xc5fd('0x1a')])){var _0x2ee392={'method':_0xc5fd('0xe'),'uri':_0x2221da+_0xc5fd('0x1b')+_0x4fd364['userEmail']+'&'+_0x3404e0+'&'+_0x4d3636,'auth':_0x103c3d,'json':!![]};logger[_0xc5fd('0x13')]('['+[_0x124651[_0xc5fd('0x14')]()]+_0xc5fd('0x1c'),_0x2ee392);return rp(_0x2ee392)[_0xc5fd('0x10')](function(_0x3b3093){logger['info']('['+[_0x124651[_0xc5fd('0x14')]()]+_0xc5fd('0x1d'),_0x3b3093);if(_0x3b3093[_0xc5fd('0x11')][_0xc5fd('0x1e')]>0x0&&String(_0x3b3093['result'][0x0]['active'])===_0xc5fd('0x1f')){_0x4fd364[_0xc5fd('0x20')]=_0x3b3093[_0xc5fd('0x11')][0x0][_0xc5fd('0x21')];}else{_0x4fd364[_0xc5fd('0x20')]=_0x4fd364[_0xc5fd('0x12')];_0x4fd364['userEmail']=_0x4fd364[_0xc5fd('0x22')];}logger[_0xc5fd('0x13')]('['+[_0x124651[_0xc5fd('0x14')]()]+_0xc5fd('0x23'),_0x4fd364);_0x35a9d0(_0x4fd364);})[_0xc5fd('0x16')](function(_0x4020af){logger[_0xc5fd('0x17')]('['+[_0x124651['toUpperCase']()]+']',_0x4020af[_0xc5fd('0x18')]);_0x430e52(_0x4020af['message']);});}else{logger[_0xc5fd('0x13')]('['+[_0x124651[_0xc5fd('0x14')]()]+_0xc5fd('0x24'));_0x4fd364[_0xc5fd('0x20')]=_0x4fd364['adminId'];_0x4fd364[_0xc5fd('0x1a')]=_0x4fd364[_0xc5fd('0x22')];_0x35a9d0(_0x4fd364);}});};}function createEndUser(_0x19c4a0,_0x42cbf0,_0x19df33,_0x209975,_0x541c12){logger[_0xc5fd('0x13')]('['+[_0x19c4a0['toUpperCase']()]+'],\x20createEndUser\x20input\x20crm',_0x19df33);return new Promise(function(_0x12a962,_0x165ee2){var _0x39b21a={'method':_0xc5fd('0x25'),'uri':_0x209975+_0xc5fd('0x26')+_0x541c12,'body':{'user_name':_0x19df33[_0xc5fd('0x27')],'roles':_0xc5fd('0x28'),'first_name':_0x19df33[_0xc5fd('0x27')],'active':'true','date_format':_0xc5fd('0x29'),'phone':_0x19df33[_0xc5fd('0x27')]},'auth':_0x42cbf0,'json':!![]};return rp(_0x39b21a)[_0xc5fd('0x10')](function(_0x3b9699){logger[_0xc5fd('0x13')]('['+[_0x19c4a0[_0xc5fd('0x14')]()]+_0xc5fd('0x2a'),_0x3b9699[_0xc5fd('0x11')]);_0x19df33[_0xc5fd('0x2b')]=_0x3b9699[_0xc5fd('0x11')][_0xc5fd('0x21')];_0x12a962(_0x19df33);})[_0xc5fd('0x16')](function(_0x4937a8){logger[_0xc5fd('0x17')]('['+[_0x19c4a0[_0xc5fd('0x14')]()]+']',_0x4937a8[_0xc5fd('0x18')]);_0x165ee2(_0x4937a8[_0xc5fd('0x18')]);});});}function getEndUser(_0x308ba4,_0x3a003b,_0x3fefbe,_0xb719be,_0x358883){return function(_0x545bfc){logger[_0xc5fd('0x13')]('['+[_0x308ba4[_0xc5fd('0x14')]()]+_0xc5fd('0x2c'),_0x545bfc);return new Promise(function(_0xc2c90b,_0x5fe679){var _0x52267e={'method':_0xc5fd('0xe'),'uri':_0x3fefbe+'sys_user?sysparm_query=phone%3D'+_0x545bfc[_0xc5fd('0x27')]+'&'+_0xb719be+'&'+_0x358883,'auth':_0x3a003b,'json':!![]};return rp(_0x52267e)[_0xc5fd('0x10')](function(_0x57f3fc){if(_0x57f3fc[_0xc5fd('0x11')]['length']>0x0){_0x545bfc[_0xc5fd('0x2b')]=_0x57f3fc[_0xc5fd('0x11')][0x0][_0xc5fd('0x21')];logger['info']('['+[_0x308ba4[_0xc5fd('0x14')]()]+_0xc5fd('0x2d'),_0x545bfc);_0xc2c90b(_0x545bfc);}else{return createEndUser(_0x308ba4,_0x3a003b,_0x545bfc,_0x3fefbe,_0xb719be)['then'](function(_0x2e20e0){logger[_0xc5fd('0x13')]('['+[_0x308ba4[_0xc5fd('0x14')]()]+_0xc5fd('0x2e'),_0x2e20e0);_0xc2c90b(_0x2e20e0);});}})[_0xc5fd('0x16')](function(_0x33f669){logger['error']('['+[_0x308ba4[_0xc5fd('0x14')]()]+']',_0x33f669[_0xc5fd('0x18')]);_0x5fe679(_0x33f669[_0xc5fd('0x18')]);});});};}function getCustomFields(_0x2a368e,_0x5d3fce){var _0x559ec4={};if(_0x2a368e['length']>0x0){_[_0xc5fd('0x2f')](_0x2a368e,function(_0x336f2a){if(_[_0xc5fd('0x30')]([_0xc5fd('0x31'),_0xc5fd('0x32')],_0x336f2a[_0xc5fd('0x33')])&&_0x336f2a[_0xc5fd('0x34')]&&!_0x336f2a[_0xc5fd('0x35')]){_0x559ec4[_0x336f2a[_0xc5fd('0x34')]['toLowerCase']()]=_0x336f2a['content'][_0xc5fd('0x36')]();}else if(_['includes']([_0xc5fd('0x31'),_0xc5fd('0x32')],_0x336f2a[_0xc5fd('0x33')])&&_0x336f2a['idField']&&_0x336f2a[_0xc5fd('0x35')]){_0x559ec4[_0x336f2a[_0xc5fd('0x37')]['toLowerCase']()]=_0x336f2a[_0xc5fd('0x38')][_0xc5fd('0x36')]();}else if(_0x336f2a['type']===_0xc5fd('0x39')&&_0x336f2a['variableName']&&_0x336f2a[_0xc5fd('0x37')]&&_0x336f2a[_0xc5fd('0x35')]){_0x559ec4[_0x336f2a['idField'][_0xc5fd('0x3a')]()]=_0x5d3fce[_0x336f2a[_0xc5fd('0x3b')]][_0xc5fd('0x36')]();}else if(_0x336f2a['type']===_0xc5fd('0x3c')&&_0x336f2a[_0xc5fd('0x3d')]&&_0x336f2a['Variable']['name']&&_0x336f2a[_0xc5fd('0x37')]&&_0x336f2a['customField']){_0x559ec4[_0x336f2a['idField']['toLowerCase']()]=_0x5d3fce[_0x336f2a[_0xc5fd('0x3d')][_0xc5fd('0x3e')][_0xc5fd('0x3a')]()][_0xc5fd('0x36')]();}});}return _0x559ec4;}function getTicket(_0x453b02,_0x39eca0,_0x480011,_0x4fde42,_0x4ce654,_0x1d550c){return function(_0x23f4b5){logger[_0xc5fd('0x13')]('['+[_0x453b02['toUpperCase']()]+_0xc5fd('0x3f'),_0x23f4b5);return new Promise(function(_0x51641b,_0x884680){var _0x1c1541=_0x453b02[_0xc5fd('0x3a')]()===_0xc5fd('0x40')?_0x23f4b5[_0xc5fd('0x20')]:_0x23f4b5[_0xc5fd('0x2b')];var _0x54d86c={'method':_0xc5fd('0x25'),'uri':_0x480011+_0xc5fd('0x41')+'?'+_0x1d550c,'body':Object['assign']({},{'active':'true','caller_id':_0x1c1541,'assigned_to':_0x23f4b5[_0xc5fd('0x20')],'short_description':intUtil['getString'](_0x4fde42['Subjects'],_0x4ce654,'\x20'),'description':intUtil[_0xc5fd('0x42')](_0x4fde42[_0xc5fd('0x43')],_0x4ce654,'\x0a')},getCustomFields(_0x4fde42['Fields'],_0x4ce654)),'auth':_0x39eca0,'json':!![]};return rp(_0x54d86c)[_0xc5fd('0x10')](function(_0x53fd29){logger['info']('['+[_0x453b02[_0xc5fd('0x14')]()]+_0xc5fd('0x44'),_0x53fd29[_0xc5fd('0x11')]);_0x23f4b5[_0xc5fd('0x45')]=_0x53fd29[_0xc5fd('0x11')][_0xc5fd('0x21')];_0x23f4b5[_0xc5fd('0x46')]=_0x53fd29[_0xc5fd('0x11')][_0xc5fd('0x47')];logger[_0xc5fd('0x13')]('['+[_0x453b02[_0xc5fd('0x14')]()]+']\x20getTicket\x20crm',_0x23f4b5);_0x51641b(_0x23f4b5);})[_0xc5fd('0x16')](function(_0x101b8f){logger[_0xc5fd('0x17')]('['+[_0x453b02['toUpperCase']()]+']',_0x101b8f[_0xc5fd('0x18')]);_0x884680(_0x101b8f[_0xc5fd('0x18')]);});});};}function createRemoteTag(_0x1a30d5,_0x2ee934,_0x5c7d68,_0xcbd63b){return new Promise(function(_0x5b5ecd,_0x520993){var _0x1ce72c={'method':_0xc5fd('0x25'),'uri':_0x5c7d68+_0xc5fd('0x48')+'?'+_0xcbd63b,'body':{'short_description':_0x1a30d5,'global':!![],'active':!![],'name':_0x1a30d5},'auth':_0x2ee934,'json':!![]};return rp(_0x1ce72c)[_0xc5fd('0x10')](function(_0x275e18){var _0x47cff9=_0x275e18['result'][_0xc5fd('0x21')];_0x5b5ecd(_0x47cff9);});});}function getRemoteTag(_0x7e176e,_0x49194c,_0x4e9495,_0x50e0c7,_0x437c8e){return new Promise(function(_0x5dc7c8,_0x168c53){var _0x476fea={'method':_0xc5fd('0xe'),'uri':_0x4e9495+_0xc5fd('0x48')+_0xc5fd('0x49')+_0x7e176e+'&'+_0x50e0c7,'auth':_0x49194c,'json':!![]};return rp(_0x476fea)[_0xc5fd('0x10')](function(_0x1a8190){if(_0x1a8190['result'][_0xc5fd('0x1e')]>0x0){var _0x390bac=_0x1a8190[_0xc5fd('0x11')][0x0]['sys_id'];_0x5dc7c8(_0x390bac);}else{return createRemoteTag(_0x7e176e,_0x49194c,_0x4e9495,_0x50e0c7)['then'](function(_0x1da8b2){_0x5dc7c8(_0x1da8b2);});}});});}function assignTagToIncident(_0x160469,_0x2f30d6,_0x149483,_0x69367,_0x45f9fd){return new Promise(function(_0x469316,_0x435c61){var _0x2ea29a={'method':_0xc5fd('0x25'),'uri':_0x149483+_0xc5fd('0x4a')+'?'+_0x45f9fd,'body':{'label':_0x160469,'table':_0xc5fd('0x41'),'id_type':_0xc5fd('0x4b'),'table_key':_0x69367[_0xc5fd('0x45')],'title':_0xc5fd('0x4c')+_0x69367[_0xc5fd('0x46')],'id_display':_0x69367['ticketNumber']},'auth':_0x2f30d6,'json':!![]};return rp(_0x2ea29a)[_0xc5fd('0x10')](function(_0xc05f80){_0x469316();})[_0xc5fd('0x16')](function(){_0x469316();});});}function manageTags(_0x53a3ee,_0x32a240,_0x2c1252,_0x277616,_0x3d9bde,_0x522985,_0x1733e7){return new Promise(function(_0xfe9144,_0x5dfd9c){var _0x27a1f5=[];_0x32a240['forEach'](function(_0x2849c3){_0x27a1f5[_0xc5fd('0x4d')](getRemoteTag(_0x2849c3,_0x2c1252,_0x277616,_0x522985,_0x1733e7));});return Promise[_0xc5fd('0x4e')](_0x27a1f5)[_0xc5fd('0x10')](function(_0x3bfa8d){if(_0x3bfa8d[_0xc5fd('0x1e')]){logger['info']('['+[_0x53a3ee['toUpperCase']()]+_0xc5fd('0x4f'),_0x3bfa8d);var _0x1ff40b=[];_0x3bfa8d[_0xc5fd('0x2f')](function(_0xfacbc9){_0x1ff40b[_0xc5fd('0x4d')](assignTagToIncident(_0xfacbc9,_0x2c1252,_0x277616,_0x3d9bde,_0x522985));});return Promise[_0xc5fd('0x4e')](_0x1ff40b)[_0xc5fd('0x10')](function(){_0xfe9144();})[_0xc5fd('0x16')](function(){_0xfe9144();});}else{_0xfe9144();}});});}function getTags(_0x4d6f97,_0x34a414,_0x1dab2e,_0x5b337a,_0x5353f0,_0xb31758){return function(_0x2c4c0e){return new Promise(function(_0xf4bb91,_0x545de8){var _0x302a73=[];var _0x310a7b=_0x5b337a[_0xc5fd('0x50')];if(_0x310a7b&&_0x310a7b[_0xc5fd('0x1e')]>0x0){_0x302a73=_['map'](_0x310a7b,_0xc5fd('0x3e'));}if(_0x302a73[_0xc5fd('0x1e')]>0x0){return manageTags(_0x4d6f97,_0x302a73,_0x34a414,_0x1dab2e,_0x2c4c0e,_0x5353f0,_0xb31758)['then'](function(){_0xf4bb91(_0x2c4c0e);});}else{_0xf4bb91(_0x2c4c0e);}});};}function emit(_0x451015,_0x3e6cf3,_0x49473a){var _0x4591be=_0xc5fd('0x51')+_0xc5fd('0x52')+_0xc5fd('0x53')+_0xc5fd('0x54');var _0x31b753={'uri':_0x451015+_0xc5fd('0x55')+_0x49473a+_0x4591be};io['to'](util[_0xc5fd('0x56')](_0xc5fd('0x57'),_0x3e6cf3))[_0xc5fd('0x58')]('trigger:browser:url',_0x31b753);}exports['cs']=function(_0x5131ba,_0x36ad3c,_0x10538c,_0x138ac4,_0x5a494b,_0xf7c5cb,_0x57193b,_0x2696be){var _0x4daefa={};var _0x282255={'user':_0xf7c5cb[_0xc5fd('0x59')],'pass':_0xf7c5cb[_0xc5fd('0x5a')]};var _0x480355='sysparm_limit=1';var _0x3cd0cb=_0xc5fd('0x5b');_0xf7c5cb['remoteUri']=intUtil[_0xc5fd('0x5c')](_0xf7c5cb['remoteUri']);_0xf7c5cb[_0xc5fd('0x5d')]=intUtil[_0xc5fd('0x5c')](_0xf7c5cb['serverUrl']);var _0x51242e=util[_0xc5fd('0x56')](_0xc5fd('0x5e'),_0xf7c5cb[_0xc5fd('0x5f')]);_0x4daefa[_0xc5fd('0x1a')]=!_[_0xc5fd('0x60')](_0x138ac4)?_0x138ac4[_0xc5fd('0x61')]:null;_0x4daefa['adminEmail']=_0xf7c5cb[_0xc5fd('0x61')];_0x4daefa[_0xc5fd('0x27')]=_0x2696be[_0xc5fd('0x3a')]()===_0xc5fd('0x40')?_0x36ad3c[_0xc5fd('0x62')]:_0x36ad3c[_0xc5fd('0x63')];_0x4daefa[_0xc5fd('0x64')]=_0x2696be===_0xc5fd('0x65')||_0x2696be===_0xc5fd('0x66')?'queue':_0xc5fd('0x40');var _0x58ca76=util[_0xc5fd('0x56')](_0xc5fd('0x67'),_0xf7c5cb[_0xc5fd('0x5d')],_0x36ad3c['uniqueid'],md5(_0x36ad3c[_0xc5fd('0x68')]));if(_0x5a494b&&_0x5a494b['monitor_format']){logger['info'](_0xc5fd('0x69'),_0xc5fd('0x6a'));_0x36ad3c[_0xc5fd('0x6b')]=_0x58ca76;}else if(_0x57193b&&_0x57193b[_0xc5fd('0x6c')]&&_0x57193b[_0xc5fd('0x6c')]!==_0xc5fd('0x6d')){logger['info'](_0xc5fd('0x6e'),_0xc5fd('0x6a'));_0x36ad3c[_0xc5fd('0x6b')]=_0x58ca76;}else{_0x36ad3c[_0xc5fd('0x6b')]='';}return getAdminUser(_0x2696be,_0x282255,_0x4daefa,_0x51242e,_0x3cd0cb,_0x480355)[_0xc5fd('0x10')](getUser(_0x2696be,_0x282255,_0x51242e,_0x3cd0cb,_0x480355))['then'](getEndUser(_0x2696be,_0x282255,_0x51242e,_0x3cd0cb,_0x480355))[_0xc5fd('0x10')](getTicket(_0x2696be,_0x282255,_0x51242e,_0x10538c,_0x36ad3c,_0x3cd0cb))[_0xc5fd('0x10')](function(_0x40ac22){logger[_0xc5fd('0x13')](util[_0xc5fd('0x56')](_0xc5fd('0x6f'),_0x40ac22[_0xc5fd('0x45')]));logger['info'](util[_0xc5fd('0x56')](_0xc5fd('0x70'),_0x2696be));if(_0x2696be!==_0xc5fd('0x66')){logger[_0xc5fd('0x13')]('['+[_0x2696be['toUpperCase']()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0xf7c5cb['remoteUri'],_0x138ac4[_0xc5fd('0x3e')],_0x40ac22[_0xc5fd('0x45')]);}})[_0xc5fd('0x16')](function(_0x5f2c45){logger[_0xc5fd('0x17')]('['+[_0x2696be[_0xc5fd('0x14')]()]+_0xc5fd('0x71'),util[_0xc5fd('0x72')](_0x5f2c45,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file