Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 350bacb..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xb92a=['username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','md5','ioredis','./util','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','then','length','adminId','result','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','],\x20getUser\x20rp\x20obj','info','active','true','userId','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','adminEmail','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','variable','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','getString','Subjects','Descriptions','Fields','ticketId','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','all','push','Tags','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url'];(function(_0xdb8964,_0x292b19){var _0x50f39e=function(_0x317bc5){while(--_0x317bc5){_0xdb8964['push'](_0xdb8964['shift']());}};_0x50f39e(++_0x292b19);}(_0xb92a,0x166));var _0xab92=function(_0xd2f7d1,_0x436302){_0xd2f7d1=_0xd2f7d1-0x0;var _0x2db76e=_0xb92a[_0xd2f7d1];return _0x2db76e;};'use strict';var _=require(_0xab92('0x0'));var Promise=require(_0xab92('0x1'));var rp=require('request-promise');var util=require('util');var md5=require(_0xab92('0x2'));var Redis=require(_0xab92('0x3'));var intUtil=require(_0xab92('0x4'));var config=require('../../../../config/environment');var logger=require(_0xab92('0x5'))(_0xab92('0x6'));config[_0xab92('0x7')]=_[_0xab92('0x8')](config[_0xab92('0x7')],{'host':_0xab92('0x9'),'port':0x18eb});var io=require(_0xab92('0xa'))(new Redis(config[_0xab92('0x7')]));function getAdminUser(_0x2b413d,_0x3c09e1,_0x10c1a8,_0x18ea82,_0x1239e2,_0x2637c6){return new Promise(function(_0x278024,_0x5a0ce4){var _0x528bcc={'method':_0xab92('0xb'),'uri':_0x18ea82+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x1239e2+'&'+_0x2637c6,'auth':_0x3c09e1,'json':!![]};return rp(_0x528bcc)[_0xab92('0xc')](function(_0x529ffe){if(_0x529ffe['result'][_0xab92('0xd')]>0x0){_0x10c1a8[_0xab92('0xe')]=_0x529ffe[_0xab92('0xf')][0x0][_0xab92('0x10')];}logger['info']('['+[_0x2b413d[_0xab92('0x11')]()]+_0xab92('0x12'),_0x10c1a8);_0x278024(_0x10c1a8);})[_0xab92('0x13')](function(_0x3ec6a6){logger[_0xab92('0x14')]('['+[_0x2b413d[_0xab92('0x11')]()]+']',_0x3ec6a6[_0xab92('0x15')]);_0x5a0ce4(_0x3ec6a6[_0xab92('0x15')]);});});}function getUser(_0x5435d4,_0x56177a,_0x5a4b17,_0x54178c,_0x45c606){return function(_0x392bcb){logger['info']('['+[_0x5435d4[_0xab92('0x11')]()]+_0xab92('0x16'),_0x392bcb);return new Promise(function(_0x449f3f,_0x1bce57){if(intUtil[_0xab92('0x17')](_0x392bcb[_0xab92('0x18')])){var _0x495972={'method':_0xab92('0xb'),'uri':_0x5a4b17+'sys_user?sysparm_query=email%3D'+_0x392bcb[_0xab92('0x18')]+'&'+_0x54178c+'&'+_0x45c606,'auth':_0x56177a,'json':!![]};logger['info']('['+[_0x5435d4[_0xab92('0x11')]()]+_0xab92('0x19'),_0x495972);return rp(_0x495972)[_0xab92('0xc')](function(_0x3c0b77){logger[_0xab92('0x1a')]('['+[_0x5435d4[_0xab92('0x11')]()]+'],\x20getUser\x20entity',_0x3c0b77);if(_0x3c0b77[_0xab92('0xf')][_0xab92('0xd')]>0x0&&String(_0x3c0b77[_0xab92('0xf')][0x0][_0xab92('0x1b')])===_0xab92('0x1c')){_0x392bcb[_0xab92('0x1d')]=_0x3c0b77[_0xab92('0xf')][0x0][_0xab92('0x10')];}else{_0x392bcb['userId']=_0x392bcb[_0xab92('0xe')];_0x392bcb['userEmail']=_0x392bcb['adminEmail'];}logger[_0xab92('0x1a')]('['+[_0x5435d4['toUpperCase']()]+_0xab92('0x1e'),_0x392bcb);_0x449f3f(_0x392bcb);})[_0xab92('0x13')](function(_0x3b9639){logger[_0xab92('0x14')]('['+[_0x5435d4[_0xab92('0x11')]()]+']',_0x3b9639[_0xab92('0x15')]);_0x1bce57(_0x3b9639[_0xab92('0x15')]);});}else{logger[_0xab92('0x1a')]('['+[_0x5435d4[_0xab92('0x11')]()]+_0xab92('0x1f'));_0x392bcb['userId']=_0x392bcb[_0xab92('0xe')];_0x392bcb[_0xab92('0x18')]=_0x392bcb[_0xab92('0x20')];_0x449f3f(_0x392bcb);}});};}function createEndUser(_0x58686b,_0xace89e,_0x38357b,_0x1b6c4a,_0x1cacb9){logger[_0xab92('0x1a')]('['+[_0x58686b[_0xab92('0x11')]()]+'],\x20createEndUser\x20input\x20crm',_0x38357b);return new Promise(function(_0x23cab7,_0x4e06ed){var _0x12529f={'method':_0xab92('0x21'),'uri':_0x1b6c4a+_0xab92('0x22')+_0x1cacb9,'body':{'user_name':_0x38357b[_0xab92('0x23')],'roles':_0xab92('0x24'),'first_name':_0x38357b['endUserNumber'],'active':_0xab92('0x1c'),'date_format':_0xab92('0x25'),'phone':_0x38357b[_0xab92('0x23')]},'auth':_0xace89e,'json':!![]};return rp(_0x12529f)[_0xab92('0xc')](function(_0x39a1d9){logger[_0xab92('0x1a')]('['+[_0x58686b['toUpperCase']()]+_0xab92('0x26'),_0x39a1d9[_0xab92('0xf')]);_0x38357b['endUserId']=_0x39a1d9[_0xab92('0xf')][_0xab92('0x10')];_0x23cab7(_0x38357b);})[_0xab92('0x13')](function(_0x126689){logger['error']('['+[_0x58686b['toUpperCase']()]+']',_0x126689[_0xab92('0x15')]);_0x4e06ed(_0x126689[_0xab92('0x15')]);});});}function getEndUser(_0x2c8c9a,_0x4d9039,_0x5b2f68,_0x394422,_0x51a143){return function(_0x570504){logger[_0xab92('0x1a')]('['+[_0x2c8c9a[_0xab92('0x11')]()]+'],\x20getEndUser\x20input\x20crm',_0x570504);return new Promise(function(_0x2c75a5,_0x45b581){var _0x1bfd46={'method':_0xab92('0xb'),'uri':_0x5b2f68+_0xab92('0x27')+_0x570504['endUserNumber']+'&'+_0x394422+'&'+_0x51a143,'auth':_0x4d9039,'json':!![]};return rp(_0x1bfd46)[_0xab92('0xc')](function(_0x331e5f){if(_0x331e5f[_0xab92('0xf')]['length']>0x0){_0x570504[_0xab92('0x28')]=_0x331e5f[_0xab92('0xf')][0x0][_0xab92('0x10')];logger['info']('['+[_0x2c8c9a[_0xab92('0x11')]()]+_0xab92('0x29'),_0x570504);_0x2c75a5(_0x570504);}else{return createEndUser(_0x2c8c9a,_0x4d9039,_0x570504,_0x5b2f68,_0x394422)['then'](function(_0x154fa5){logger[_0xab92('0x1a')]('['+[_0x2c8c9a[_0xab92('0x11')]()]+_0xab92('0x2a'),_0x154fa5);_0x2c75a5(_0x154fa5);});}})['catch'](function(_0x2c3817){logger[_0xab92('0x14')]('['+[_0x2c8c9a[_0xab92('0x11')]()]+']',_0x2c3817[_0xab92('0x15')]);_0x45b581(_0x2c3817[_0xab92('0x15')]);});});};}function getCustomFields(_0xd569d0,_0x83d719){var _0x1a0571={};if(_0xd569d0[_0xab92('0xd')]>0x0){_[_0xab92('0x2b')](_0xd569d0,function(_0x2a35eb){if(_[_0xab92('0x2c')]([_0xab92('0x2d'),_0xab92('0x2e')],_0x2a35eb[_0xab92('0x2f')])&&_0x2a35eb[_0xab92('0x30')]&&!_0x2a35eb[_0xab92('0x31')]){_0x1a0571[_0x2a35eb[_0xab92('0x30')][_0xab92('0x32')]()]=_0x2a35eb[_0xab92('0x33')][_0xab92('0x34')]();}else if(_['includes']([_0xab92('0x2d'),'picklist'],_0x2a35eb[_0xab92('0x2f')])&&_0x2a35eb[_0xab92('0x35')]&&_0x2a35eb[_0xab92('0x31')]){_0x1a0571[_0x2a35eb['idField'][_0xab92('0x32')]()]=_0x2a35eb[_0xab92('0x33')][_0xab92('0x34')]();}else if(_0x2a35eb['type']===_0xab92('0x36')&&_0x2a35eb['variableName']&&_0x2a35eb['idField']&&_0x2a35eb[_0xab92('0x31')]){_0x1a0571[_0x2a35eb['idField'][_0xab92('0x32')]()]=_0x83d719[_0x2a35eb['variableName']][_0xab92('0x34')]();}else if(_0x2a35eb[_0xab92('0x2f')]===_0xab92('0x37')&&_0x2a35eb[_0xab92('0x38')]&&_0x2a35eb[_0xab92('0x38')][_0xab92('0x39')]&&_0x2a35eb[_0xab92('0x35')]&&_0x2a35eb[_0xab92('0x31')]){_0x1a0571[_0x2a35eb['idField']['toLowerCase']()]=_0x83d719[_0x2a35eb[_0xab92('0x38')][_0xab92('0x39')]['toLowerCase']()]['toString']();}});}return _0x1a0571;}function getTicket(_0x43dbe8,_0x117f66,_0x159b0f,_0x5df044,_0xe257b9,_0x2078b8){return function(_0x357cc1){logger[_0xab92('0x1a')]('['+[_0x43dbe8[_0xab92('0x11')]()]+_0xab92('0x3a'),_0x357cc1);return new Promise(function(_0x136cf9,_0x27747d){var _0x3fef70=_0x43dbe8['toLowerCase']()===_0xab92('0x3b')?_0x357cc1['userId']:_0x357cc1[_0xab92('0x28')];var _0x3a2d84={'method':_0xab92('0x21'),'uri':_0x159b0f+_0xab92('0x3c')+'?'+_0x2078b8,'body':Object[_0xab92('0x3d')]({},{'active':'true','caller_id':_0x3fef70,'assigned_to':_0x357cc1[_0xab92('0x1d')],'short_description':intUtil[_0xab92('0x3e')](_0x5df044[_0xab92('0x3f')],_0xe257b9,'\x20'),'description':intUtil[_0xab92('0x3e')](_0x5df044[_0xab92('0x40')],_0xe257b9,'\x0a')},getCustomFields(_0x5df044[_0xab92('0x41')],_0xe257b9)),'auth':_0x117f66,'json':!![]};return rp(_0x3a2d84)[_0xab92('0xc')](function(_0x3d0d80){logger['info']('['+[_0x43dbe8[_0xab92('0x11')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x3d0d80[_0xab92('0xf')]);_0x357cc1[_0xab92('0x42')]=_0x3d0d80[_0xab92('0xf')][_0xab92('0x10')];_0x357cc1[_0xab92('0x43')]=_0x3d0d80['result'][_0xab92('0x44')];logger['info']('['+[_0x43dbe8[_0xab92('0x11')]()]+_0xab92('0x45'),_0x357cc1);_0x136cf9(_0x357cc1);})[_0xab92('0x13')](function(_0x32a2dd){logger[_0xab92('0x14')]('['+[_0x43dbe8[_0xab92('0x11')]()]+']',_0x32a2dd[_0xab92('0x15')]);_0x27747d(_0x32a2dd[_0xab92('0x15')]);});});};}function createRemoteTag(_0x267416,_0x7356b3,_0x1340af,_0x22fc4e){return new Promise(function(_0x434fb9,_0x3f22bc){var _0x27d4f0={'method':'POST','uri':_0x1340af+'label'+'?'+_0x22fc4e,'body':{'short_description':_0x267416,'global':!![],'active':!![],'name':_0x267416},'auth':_0x7356b3,'json':!![]};return rp(_0x27d4f0)[_0xab92('0xc')](function(_0x29a36b){var _0x34d324=_0x29a36b[_0xab92('0xf')]['sys_id'];_0x434fb9(_0x34d324);});});}function getRemoteTag(_0xd9762a,_0x41b847,_0x227e6c,_0x18b4b2,_0x3ff5df){return new Promise(function(_0x5811de,_0xb4394c){var _0xdb4050={'method':_0xab92('0xb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\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file