Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 3911c33..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xcc0f=['variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','incident','assign','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number','label','?sysparm_query=name%3D','Incident','Incident\x20-\x20','ticketNumber','push','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','outbound','destcalleridnum','queue','unmanaged','uniqueid','monitor_format','recordingURL','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','util','md5','ioredis','./util','servicenow','defaults','redis','localhost','socket.io-emitter','GET','then','result','length','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','error','info','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','active','true','userId','adminEmail','],\x20getUser\x20crm','message','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','string','picklist','type','nameField','customField','toString','includes','idField','toLowerCase','content','variable'];(function(_0x5c76be,_0x463757){var _0x2c0e72=function(_0x1ec5e1){while(--_0x1ec5e1){_0x5c76be['push'](_0x5c76be['shift']());}};_0x2c0e72(++_0x463757);}(_0xcc0f,0x1e4));var _0xfcc0=function(_0x58d533,_0x2bcda3){_0x58d533=_0x58d533-0x0;var _0xfb8f79=_0xcc0f[_0x58d533];return _0xfb8f79;};'use strict';var _=require('lodash');var Promise=require(_0xfcc0('0x0'));var rp=require('request-promise');var util=require(_0xfcc0('0x1'));var md5=require(_0xfcc0('0x2'));var Redis=require(_0xfcc0('0x3'));var intUtil=require(_0xfcc0('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xfcc0('0x5'));config['redis']=_[_0xfcc0('0x6')](config[_0xfcc0('0x7')],{'host':_0xfcc0('0x8'),'port':0x18eb});var io=require(_0xfcc0('0x9'))(new Redis(config[_0xfcc0('0x7')]));function getAdminUser(_0x59fdce,_0x313d13,_0x333b47,_0x4fbeb6,_0x48ff54,_0x485d92){return new Promise(function(_0x360a90,_0x4e3af4){var _0x1c9fdd={'method':_0xfcc0('0xa'),'uri':_0x4fbeb6+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x48ff54+'&'+_0x485d92,'auth':_0x313d13,'json':!![]};return rp(_0x1c9fdd)[_0xfcc0('0xb')](function(_0x48936f){if(_0x48936f[_0xfcc0('0xc')][_0xfcc0('0xd')]>0x0){_0x333b47[_0xfcc0('0xe')]=_0x48936f['result'][0x0][_0xfcc0('0xf')];}logger['info']('['+[_0x59fdce[_0xfcc0('0x10')]()]+_0xfcc0('0x11'),_0x333b47);_0x360a90(_0x333b47);})[_0xfcc0('0x12')](function(_0x18d830){logger[_0xfcc0('0x13')]('['+[_0x59fdce[_0xfcc0('0x10')]()]+']',_0x18d830['message']);_0x4e3af4(_0x18d830['message']);});});}function getUser(_0x527888,_0x2ff972,_0x6da411,_0x406172,_0x4bff8f){return function(_0x5280b5){logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+_0xfcc0('0x15'),_0x5280b5);return new Promise(function(_0xcec249,_0xc7c5e){if(intUtil[_0xfcc0('0x16')](_0x5280b5[_0xfcc0('0x17')])){var _0x278810={'method':_0xfcc0('0xa'),'uri':_0x6da411+_0xfcc0('0x18')+_0x5280b5[_0xfcc0('0x17')]+'&'+_0x406172+'&'+_0x4bff8f,'auth':_0x2ff972,'json':!![]};logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+'],\x20getUser\x20rp\x20obj',_0x278810);return rp(_0x278810)['then'](function(_0x25f897){logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+_0xfcc0('0x19'),_0x25f897);if(_0x25f897[_0xfcc0('0xc')]['length']>0x0&&String(_0x25f897[_0xfcc0('0xc')][0x0][_0xfcc0('0x1a')])===_0xfcc0('0x1b')){_0x5280b5['userId']=_0x25f897['result'][0x0][_0xfcc0('0xf')];}else{_0x5280b5[_0xfcc0('0x1c')]=_0x5280b5['adminId'];_0x5280b5[_0xfcc0('0x17')]=_0x5280b5[_0xfcc0('0x1d')];}logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+_0xfcc0('0x1e'),_0x5280b5);_0xcec249(_0x5280b5);})[_0xfcc0('0x12')](function(_0x156efe){logger['error']('['+[_0x527888['toUpperCase']()]+']',_0x156efe['message']);_0xc7c5e(_0x156efe[_0xfcc0('0x1f')]);});}else{logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+']\x20using\x20admin\x20profile');_0x5280b5[_0xfcc0('0x1c')]=_0x5280b5[_0xfcc0('0xe')];_0x5280b5[_0xfcc0('0x17')]=_0x5280b5[_0xfcc0('0x1d')];_0xcec249(_0x5280b5);}});};}function createEndUser(_0x2aa45e,_0x1a20bf,_0x13f3d2,_0x192e46,_0x34d5ce){logger[_0xfcc0('0x14')]('['+[_0x2aa45e[_0xfcc0('0x10')]()]+_0xfcc0('0x20'),_0x13f3d2);return new Promise(function(_0x5beb3b,_0x3bafd5){var _0x5c44e2={'method':_0xfcc0('0x21'),'uri':_0x192e46+_0xfcc0('0x22')+_0x34d5ce,'body':{'user_name':_0x13f3d2[_0xfcc0('0x23')],'roles':_0xfcc0('0x24'),'first_name':_0x13f3d2['endUserNumber'],'active':'true','date_format':_0xfcc0('0x25'),'phone':_0x13f3d2['endUserNumber']},'auth':_0x1a20bf,'json':!![]};return rp(_0x5c44e2)[_0xfcc0('0xb')](function(_0x2fc7ff){logger[_0xfcc0('0x14')]('['+[_0x2aa45e['toUpperCase']()]+_0xfcc0('0x26'),_0x2fc7ff['result']);_0x13f3d2[_0xfcc0('0x27')]=_0x2fc7ff['result']['sys_id'];_0x5beb3b(_0x13f3d2);})[_0xfcc0('0x12')](function(_0x283aad){logger[_0xfcc0('0x13')]('['+[_0x2aa45e[_0xfcc0('0x10')]()]+']',_0x283aad['message']);_0x3bafd5(_0x283aad[_0xfcc0('0x1f')]);});});}function getEndUser(_0x1710f3,_0x1a6563,_0x3230ba,_0x4ae67b,_0x25fbae){return function(_0x160a28){logger[_0xfcc0('0x14')]('['+[_0x1710f3[_0xfcc0('0x10')]()]+_0xfcc0('0x28'),_0x160a28);return new Promise(function(_0xd0384e,_0x30f240){var _0x4baece={'method':_0xfcc0('0xa'),'uri':_0x3230ba+_0xfcc0('0x29')+_0x160a28[_0xfcc0('0x23')]+'&'+_0x4ae67b+'&'+_0x25fbae,'auth':_0x1a6563,'json':!![]};return rp(_0x4baece)[_0xfcc0('0xb')](function(_0x145e89){if(_0x145e89[_0xfcc0('0xc')][_0xfcc0('0xd')]>0x0){_0x160a28[_0xfcc0('0x27')]=_0x145e89[_0xfcc0('0xc')][0x0][_0xfcc0('0xf')];logger[_0xfcc0('0x14')]('['+[_0x1710f3['toUpperCase']()]+_0xfcc0('0x2a'),_0x160a28);_0xd0384e(_0x160a28);}else{return createEndUser(_0x1710f3,_0x1a6563,_0x160a28,_0x3230ba,_0x4ae67b)[_0xfcc0('0xb')](function(_0x46337c){logger[_0xfcc0('0x14')]('['+[_0x1710f3['toUpperCase']()]+_0xfcc0('0x2b'),_0x46337c);_0xd0384e(_0x46337c);});}})[_0xfcc0('0x12')](function(_0x53213a){logger[_0xfcc0('0x13')]('['+[_0x1710f3['toUpperCase']()]+']',_0x53213a[_0xfcc0('0x1f')]);_0x30f240(_0x53213a[_0xfcc0('0x1f')]);});});};}function getCustomFields(_0x561e22,_0x261c13){var _0x33fdfb={};if(_0x561e22[_0xfcc0('0xd')]>0x0){_[_0xfcc0('0x2c')](_0x561e22,function(_0xff544a){if(_['includes']([_0xfcc0('0x2d'),_0xfcc0('0x2e')],_0xff544a[_0xfcc0('0x2f')])&&_0xff544a[_0xfcc0('0x30')]&&!_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a['nameField']['toLowerCase']()]=_0xff544a['content'][_0xfcc0('0x32')]();}else if(_[_0xfcc0('0x33')](['string',_0xfcc0('0x2e')],_0xff544a[_0xfcc0('0x2f')])&&_0xff544a[_0xfcc0('0x34')]&&_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a[_0xfcc0('0x34')][_0xfcc0('0x35')]()]=_0xff544a[_0xfcc0('0x36')][_0xfcc0('0x32')]();}else if(_0xff544a[_0xfcc0('0x2f')]===_0xfcc0('0x37')&&_0xff544a[_0xfcc0('0x38')]&&_0xff544a[_0xfcc0('0x34')]&&_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a[_0xfcc0('0x34')][_0xfcc0('0x35')]()]=_0x261c13[_0xff544a['variableName']]['toString']();}else if(_0xff544a['type']===_0xfcc0('0x39')&&_0xff544a['Variable']&&_0xff544a[_0xfcc0('0x3a')]['name']&&_0xff544a[_0xfcc0('0x34')]&&_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a[_0xfcc0('0x34')][_0xfcc0('0x35')]()]=_0x261c13[_0xff544a[_0xfcc0('0x3a')][_0xfcc0('0x3b')][_0xfcc0('0x35')]()][_0xfcc0('0x32')]();}});}return _0x33fdfb;}function getTicket(_0x2d3f9c,_0x14e8b1,_0x38d1fb,_0x2ca08d,_0x3e76c3,_0x144ded){return function(_0x2d6fc6){logger[_0xfcc0('0x14')]('['+[_0x2d3f9c['toUpperCase']()]+_0xfcc0('0x3c'),_0x2d6fc6);return new Promise(function(_0x27034f,_0x1c84ca){var _0x3a9a4b=_0x2d3f9c[_0xfcc0('0x35')]()==='outbound'?_0x2d6fc6[_0xfcc0('0x1c')]:_0x2d6fc6[_0xfcc0('0x27')];var _0x17f75e={'method':_0xfcc0('0x21'),'uri':_0x38d1fb+_0xfcc0('0x3d')+'?'+_0x144ded,'body':Object[_0xfcc0('0x3e')]({},{'active':_0xfcc0('0x1b'),'caller_id':_0x3a9a4b,'assigned_to':_0x2d6fc6['userId'],'short_description':intUtil[_0xfcc0('0x3f')](_0x2ca08d['Subjects'],_0x3e76c3,'\x20'),'description':intUtil['getString'](_0x2ca08d[_0xfcc0('0x40')],_0x3e76c3,'\x0a')},getCustomFields(_0x2ca08d[_0xfcc0('0x41')],_0x3e76c3)),'auth':_0x14e8b1,'json':!![]};return rp(_0x17f75e)[_0xfcc0('0xb')](function(_0x2c5e8b){logger[_0xfcc0('0x14')]('['+[_0x2d3f9c[_0xfcc0('0x10')]()]+_0xfcc0('0x42'),_0x2c5e8b['result']);_0x2d6fc6[_0xfcc0('0x43')]=_0x2c5e8b[_0xfcc0('0xc')][_0xfcc0('0xf')];_0x2d6fc6['ticketNumber']=_0x2c5e8b[_0xfcc0('0xc')][_0xfcc0('0x44')];logger['info']('['+[_0x2d3f9c[_0xfcc0('0x10')]()]+']\x20getTicket\x20crm',_0x2d6fc6);_0x27034f(_0x2d6fc6);})[_0xfcc0('0x12')](function(_0x1a6310){logger['error']('['+[_0x2d3f9c[_0xfcc0('0x10')]()]+']',_0x1a6310['message']);_0x1c84ca(_0x1a6310[_0xfcc0('0x1f')]);});});};}function createRemoteTag(_0x3d6d1f,_0x39eda4,_0x160bab,_0x1e4592){return new Promise(function(_0xb0c5ac,_0x4de4a6){var _0x32d6f0={'method':_0xfcc0('0x21'),'uri':_0x160bab+_0xfcc0('0x45')+'?'+_0x1e4592,'body':{'short_description':_0x3d6d1f,'global':!![],'active':!![],'name':_0x3d6d1f},'auth':_0x39eda4,'json':!![]};return rp(_0x32d6f0)[_0xfcc0('0xb')](function(_0xbda5a2){var _0xf7f4ae=_0xbda5a2[_0xfcc0('0xc')]['sys_id'];_0xb0c5ac(_0xf7f4ae);});});}function getRemoteTag(_0x5a5482,_0x25d0a4,_0x25062d,_0x58d5a4,_0x2e97da){return new Promise(function(_0x131f36,_0x4ad2d0){var _0x2a2b0b={'method':_0xfcc0('0xa'),'uri':_0x25062d+'label'+_0xfcc0('0x46')+_0x5a5482+'&'+_0x58d5a4,'auth':_0x25d0a4,'json':!![]};return rp(_0x2a2b0b)[_0xfcc0('0xb')](function(_0x299b0b){if(_0x299b0b[_0xfcc0('0xc')][_0xfcc0('0xd')]>0x0){var _0x3f3f94=_0x299b0b[_0xfcc0('0xc')][0x0][_0xfcc0('0xf')];_0x131f36(_0x3f3f94);}else{return createRemoteTag(_0x5a5482,_0x25d0a4,_0x25062d,_0x58d5a4)[_0xfcc0('0xb')](function(_0x1e8db6){_0x131f36(_0x1e8db6);});}});});}function assignTagToIncident(_0x3f98dc,_0x30cb6f,_0x1e6a49,_0x59d919,_0x550165){return new Promise(function(_0x3f32fd,_0x1b3765){var _0x2bca63={'method':_0xfcc0('0x21'),'uri':_0x1e6a49+'label_entry'+'?'+_0x550165,'body':{'label':_0x3f98dc,'table':_0xfcc0('0x3d'),'id_type':_0xfcc0('0x47'),'table_key':_0x59d919[_0xfcc0('0x43')],'title':_0xfcc0('0x48')+_0x59d919[_0xfcc0('0x49')],'id_display':_0x59d919['ticketNumber']},'auth':_0x30cb6f,'json':!![]};return rp(_0x2bca63)['then'](function(_0x376690){_0x3f32fd();})[_0xfcc0('0x12')](function(){_0x3f32fd();});});}function manageTags(_0x40fc01,_0x3aa83c,_0x375c63,_0x550e06,_0x413540,_0x4eedaf,_0x40dd60){return new Promise(function(_0x5b5fe5,_0x375a19){var _0x3acf6c=[];_0x3aa83c[_0xfcc0('0x2c')](function(_0x4bb319){_0x3acf6c['push'](getRemoteTag(_0x4bb319,_0x375c63,_0x550e06,_0x4eedaf,_0x40dd60));});return Promise['all'](_0x3acf6c)[_0xfcc0('0xb')](function(_0x2bd51b){if(_0x2bd51b[_0xfcc0('0xd')]){logger[_0xfcc0('0x14')]('['+[_0x40fc01[_0xfcc0('0x10')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x2bd51b);var _0x2a0366=[];_0x2bd51b[_0xfcc0('0x2c')](function(_0x23e199){_0x2a0366[_0xfcc0('0x4a')](assignTagToIncident(_0x23e199,_0x375c63,_0x550e06,_0x413540,_0x4eedaf));});return Promise['all'](_0x2a0366)[_0xfcc0('0xb')](function(){_0x5b5fe5();})[_0xfcc0('0x12')](function(){_0x5b5fe5();});}else{_0x5b5fe5();}});});}function getTags(_0x1eabdb,_0x4f3850,_0x170030,_0x2d87be,_0x5390f1,_0x52f0ac){return function(_0x399800){return new Promise(function(_0xd94c9d,_0x4bdcc4){var _0x4b04e5=[];var _0x66e5c=_0x2d87be[_0xfcc0('0x4b')];if(_0x66e5c&&_0x66e5c[_0xfcc0('0xd')]>0x0){_0x4b04e5=_['map'](_0x66e5c,_0xfcc0('0x3b'));}if(_0x4b04e5[_0xfcc0('0xd')]>0x0){return manageTags(_0x1eabdb,_0x4b04e5,_0x4f3850,_0x170030,_0x399800,_0x5390f1,_0x52f0ac)[_0xfcc0('0xb')](function(){_0xd94c9d(_0x399800);});}else{_0xd94c9d(_0x399800);}});};}function emit(_0xb66351,_0x3f8849,_0x44cb7d){var _0x4a4094=_0xfcc0('0x4c')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0xfcc0('0x4d')+_0xfcc0('0x4e');var _0x91b88d={'uri':_0xb66351+_0xfcc0('0x4f')+_0x44cb7d+_0x4a4094};io['to'](util[_0xfcc0('0x50')](_0xfcc0('0x51'),_0x3f8849))[_0xfcc0('0x52')](_0xfcc0('0x53'),_0x91b88d);}exports['cs']=function(_0x30ac58,_0x40f4c8,_0x49fffa,_0x1e9bf8,_0x35c017,_0x29d599,_0x5d7da4,_0x33d186){var _0x1dcd70={};var _0x21dcb8={'user':_0x29d599[_0xfcc0('0x54')],'pass':_0x29d599[_0xfcc0('0x55')]};var _0x46883c=_0xfcc0('0x56');var _0x4a8148='sysparm_display_value=true';_0x29d599[_0xfcc0('0x57')]=intUtil[_0xfcc0('0x58')](_0x29d599[_0xfcc0('0x57')]);_0x29d599['serverUrl']=intUtil[_0xfcc0('0x58')](_0x29d599[_0xfcc0('0x59')]);var _0x547c91=util[_0xfcc0('0x50')](_0xfcc0('0x5a'),_0x29d599[_0xfcc0('0x57')]);_0x1dcd70[_0xfcc0('0x17')]=!_[_0xfcc0('0x5b')](_0x1e9bf8)?_0x1e9bf8['email']:null;_0x1dcd70[_0xfcc0('0x1d')]=_0x29d599['email'];_0x1dcd70['endUserNumber']=_0x33d186[_0xfcc0('0x35')]()===_0xfcc0('0x5c')?_0x40f4c8[_0xfcc0('0x5d')]:_0x40f4c8['calleridnum'];_0x1dcd70['callDirection']=_0x33d186===_0xfcc0('0x5e')||_0x33d186===_0xfcc0('0x5f')?_0xfcc0('0x5e'):_0xfcc0('0x5c');var _0x52a859=util[_0xfcc0('0x50')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x29d599[_0xfcc0('0x59')],_0x40f4c8[_0xfcc0('0x60')],md5(_0x40f4c8[_0xfcc0('0x60')]));if(_0x35c017&&_0x35c017[_0xfcc0('0x61')]){logger[_0xfcc0('0x14')]('[QUEUE]','Recording\x20is\x20enabled!');_0x40f4c8[_0xfcc0('0x62')]=_0x52a859;}else if(_0x5d7da4&&_0x5d7da4[_0xfcc0('0x63')]&&_0x5d7da4[_0xfcc0('0x63')]!==_0xfcc0('0x64')){logger[_0xfcc0('0x14')](_0xfcc0('0x65'),_0xfcc0('0x66'));_0x40f4c8['recordingURL']=_0x52a859;}else{_0x40f4c8[_0xfcc0('0x62')]='';}return getAdminUser(_0x33d186,_0x21dcb8,_0x1dcd70,_0x547c91,_0x4a8148,_0x46883c)[_0xfcc0('0xb')](getUser(_0x33d186,_0x21dcb8,_0x547c91,_0x4a8148,_0x46883c))['then'](getEndUser(_0x33d186,_0x21dcb8,_0x547c91,_0x4a8148,_0x46883c))[_0xfcc0('0xb')](getTicket(_0x33d186,_0x21dcb8,_0x547c91,_0x49fffa,_0x40f4c8,_0x4a8148))['then'](function(_0x2fbf03){logger[_0xfcc0('0x14')](util[_0xfcc0('0x50')](_0xfcc0('0x67'),_0x2fbf03[_0xfcc0('0x43')]));logger[_0xfcc0('0x14')](util[_0xfcc0('0x50')](_0xfcc0('0x68'),_0x33d186));if(_0x33d186!==_0xfcc0('0x5f')){logger['info']('['+[_0x33d186[_0xfcc0('0x10')]()]+']',_0xfcc0('0x69'));emit(_0x29d599[_0xfcc0('0x57')],_0x1e9bf8[_0xfcc0('0x3b')],_0x2fbf03[_0xfcc0('0x43')]);}})[_0xfcc0('0x12')](function(_0x586dcc){logger[_0xfcc0('0x13')]('['+[_0x33d186[_0xfcc0('0x10')]()]+_0xfcc0('0x6a'),util[_0xfcc0('0x6b')](_0x586dcc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file