Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 3ed0d63..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xe93b=['Incident','Incident\x20-\x20','ticketNumber','push','all','Tags','name','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','user:%s','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','serverUrl','stripTrailingSlash','format','isNil','email','destcalleridnum','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','adminId','sys_id','info','catch','toUpperCase','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','adminEmail','error','message',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','type','customField','nameField','toLowerCase','content','toString','string','idField','variable','variableName','Variable','outbound','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry'];(function(_0x48d2ed,_0x432efb){var _0x467ecd=function(_0x3cf1b4){while(--_0x3cf1b4){_0x48d2ed['push'](_0x48d2ed['shift']());}};_0x467ecd(++_0x432efb);}(_0xe93b,0x16a));var _0xbe93=function(_0xc5db8d,_0x5aa943){_0xc5db8d=_0xc5db8d-0x0;var _0x59da2d=_0xe93b[_0xc5db8d];return _0x59da2d;};'use strict';var _=require(_0xbe93('0x0'));var Promise=require(_0xbe93('0x1'));var rp=require(_0xbe93('0x2'));var util=require(_0xbe93('0x3'));var md5=require(_0xbe93('0x4'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0xbe93('0x5'));var logger=require(_0xbe93('0x6'))(_0xbe93('0x7'));config[_0xbe93('0x8')]=_['defaults'](config['redis'],{'host':_0xbe93('0x9'),'port':0x18eb});var io=require(_0xbe93('0xa'))(new Redis(config[_0xbe93('0x8')]));function getAdminUser(_0x3ab63c,_0x396b8c,_0x1edee5,_0xeacefb,_0x1d5ece,_0x35ac7f){return new Promise(function(_0x51e120,_0x50c3d1){var _0x2c0d74={'method':_0xbe93('0xb'),'uri':_0xeacefb+_0xbe93('0xc')+'&'+_0x1d5ece+'&'+_0x35ac7f,'auth':_0x396b8c,'json':!![]};return rp(_0x2c0d74)[_0xbe93('0xd')](function(_0x4d6b73){if(_0x4d6b73[_0xbe93('0xe')][_0xbe93('0xf')]>0x0){_0x1edee5[_0xbe93('0x10')]=_0x4d6b73[_0xbe93('0xe')][0x0][_0xbe93('0x11')];}logger[_0xbe93('0x12')]('['+[_0x3ab63c['toUpperCase']()]+'],\x20getAdminUser\x20crm',_0x1edee5);_0x51e120(_0x1edee5);})[_0xbe93('0x13')](function(_0x4f5806){logger['error']('['+[_0x3ab63c[_0xbe93('0x14')]()]+']',_0x4f5806['message']);_0x50c3d1(_0x4f5806['message']);});});}function getUser(_0x32ada7,_0x32c4b2,_0x266f65,_0x661791,_0x109a56){return function(_0x37706a){logger[_0xbe93('0x12')]('['+[_0x32ada7['toUpperCase']()]+_0xbe93('0x15'),_0x37706a);return new Promise(function(_0x16994b,_0x152a62){if(intUtil[_0xbe93('0x16')](_0x37706a[_0xbe93('0x17')])){var _0xd79b70={'method':_0xbe93('0xb'),'uri':_0x266f65+_0xbe93('0x18')+_0x37706a[_0xbe93('0x17')]+'&'+_0x661791+'&'+_0x109a56,'auth':_0x32c4b2,'json':!![]};logger[_0xbe93('0x12')]('['+[_0x32ada7[_0xbe93('0x14')]()]+_0xbe93('0x19'),_0xd79b70);return rp(_0xd79b70)['then'](function(_0x3e9059){logger[_0xbe93('0x12')]('['+[_0x32ada7[_0xbe93('0x14')]()]+_0xbe93('0x1a'),_0x3e9059);if(_0x3e9059[_0xbe93('0xe')]['length']>0x0&&String(_0x3e9059[_0xbe93('0xe')][0x0]['active'])===_0xbe93('0x1b')){_0x37706a[_0xbe93('0x1c')]=_0x3e9059[_0xbe93('0xe')][0x0][_0xbe93('0x11')];}else{_0x37706a[_0xbe93('0x1c')]=_0x37706a[_0xbe93('0x10')];_0x37706a['userEmail']=_0x37706a[_0xbe93('0x1d')];}logger['info']('['+[_0x32ada7[_0xbe93('0x14')]()]+'],\x20getUser\x20crm',_0x37706a);_0x16994b(_0x37706a);})[_0xbe93('0x13')](function(_0x488b35){logger[_0xbe93('0x1e')]('['+[_0x32ada7[_0xbe93('0x14')]()]+']',_0x488b35[_0xbe93('0x1f')]);_0x152a62(_0x488b35['message']);});}else{logger[_0xbe93('0x12')]('['+[_0x32ada7[_0xbe93('0x14')]()]+_0xbe93('0x20'));_0x37706a[_0xbe93('0x1c')]=_0x37706a[_0xbe93('0x10')];_0x37706a[_0xbe93('0x17')]=_0x37706a[_0xbe93('0x1d')];_0x16994b(_0x37706a);}});};}function createEndUser(_0x5e3761,_0xf149ed,_0x4b88b5,_0x42d504,_0x279273){logger['info']('['+[_0x5e3761[_0xbe93('0x14')]()]+_0xbe93('0x21'),_0x4b88b5);return new Promise(function(_0x2c7ff0,_0x553d8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xbe93('0x44')+_0xc90c70+'&'+_0x55d8e2,'auth':_0x5713b3,'json':!![]};return rp(_0x1861e7)[_0xbe93('0xd')](function(_0x4d3772){if(_0x4d3772[_0xbe93('0xe')][_0xbe93('0xf')]>0x0){var _0x8c100e=_0x4d3772['result'][0x0][_0xbe93('0x11')];_0x3ab5ea(_0x8c100e);}else{return createRemoteTag(_0xc90c70,_0x5713b3,_0x3b0f48,_0x55d8e2)['then'](function(_0x39a419){_0x3ab5ea(_0x39a419);});}});});}function assignTagToIncident(_0x4fde9b,_0x4a9d1a,_0x15023b,_0x297227,_0x3398ba){return new Promise(function(_0x5c0b57,_0x3d2fbf){var _0x148adc={'method':_0xbe93('0x22'),'uri':_0x15023b+_0xbe93('0x45')+'?'+_0x3398ba,'body':{'label':_0x4fde9b,'table':'incident','id_type':_0xbe93('0x46'),'table_key':_0x297227[_0xbe93('0x40')],'title':_0xbe93('0x47')+_0x297227[_0xbe93('0x48')],'id_display':_0x297227[_0xbe93('0x48')]},'auth':_0x4a9d1a,'json':!![]};return rp(_0x148adc)['then'](function(_0x4c8382){_0x5c0b57();})[_0xbe93('0x13')](function(){_0x5c0b57();});});}function manageTags(_0x3eadf0,_0x277d3e,_0x43345d,_0x47aee4,_0x43ab8f,_0x452d6e,_0x3d02b4){return new Promise(function(_0x12534d,_0x5c7740){var _0x53841d=[];_0x277d3e[_0xbe93('0x2d')](function(_0x3fedfc){_0x53841d[_0xbe93('0x49')](getRemoteTag(_0x3fedfc,_0x43345d,_0x47aee4,_0x452d6e,_0x3d02b4));});return Promise[_0xbe93('0x4a')](_0x53841d)[_0xbe93('0xd')](function(_0x51ff6b){if(_0x51ff6b[_0xbe93('0xf')]){logger[_0xbe93('0x12')]('['+[_0x3eadf0['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x51ff6b);var _0x308b45=[];_0x51ff6b[_0xbe93('0x2d')](function(_0x4de954){_0x308b45[_0xbe93('0x49')](assignTagToIncident(_0x4de954,_0x43345d,_0x47aee4,_0x43ab8f,_0x452d6e));});return Promise[_0xbe93('0x4a')](_0x308b45)[_0xbe93('0xd')](function(){_0x12534d();})[_0xbe93('0x13')](function(){_0x12534d();});}else{_0x12534d();}});});}function getTags(_0xc64d9c,_0x112a87,_0x382784,_0x5a2018,_0x368f7f,_0x571183){return function(_0x1c22bb){return new Promise(function(_0x3a2a4c,_0x4e0654){var _0x48973f=[];var _0x2cd191=_0x5a2018[_0xbe93('0x4b')];if(_0x2cd191&&_0x2cd191['length']>0x0){_0x48973f=_['map'](_0x2cd191,_0xbe93('0x4c'));}if(_0x48973f[_0xbe93('0xf')]>0x0){return manageTags(_0xc64d9c,_0x48973f,_0x112a87,_0x382784,_0x1c22bb,_0x368f7f,_0x571183)[_0xbe93('0xd')](function(){_0x3a2a4c(_0x1c22bb);});}else{_0x3a2a4c(_0x1c22bb);}});};}function emit(_0x5c5c6d,_0x811f59,_0x2190c4){var _0x1e112a='%26sysparm_record_target%3Dincident'+_0xbe93('0x4d')+_0xbe93('0x4e')+_0xbe93('0x4f');var _0x10fc6f={'uri':_0x5c5c6d+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x2190c4+_0x1e112a};io['to'](util['format'](_0xbe93('0x50'),_0x811f59))['emit'](_0xbe93('0x51'),_0x10fc6f);}exports['cs']=function(_0xf3f489,_0x1951b9,_0x1e4a32,_0x1b5870,_0x18043f,_0x265012,_0x429d3d,_0x339176){var _0x3b5d4d={};var _0x28d532={'user':_0x265012[_0xbe93('0x52')],'pass':_0x265012[_0xbe93('0x53')]};var _0x54aac8=_0xbe93('0x54');var _0x1a86d7=_0xbe93('0x55');_0x265012[_0xbe93('0x56')]=intUtil['stripTrailingSlash'](_0x265012[_0xbe93('0x56')]);_0x265012[_0xbe93('0x57')]=intUtil[_0xbe93('0x58')](_0x265012[_0xbe93('0x57')]);var _0x37cddf=util[_0xbe93('0x59')]('%s/api/now/table/',_0x265012[_0xbe93('0x56')]);_0x3b5d4d[_0xbe93('0x17')]=!_[_0xbe93('0x5a')](_0x1b5870)?_0x1b5870[_0xbe93('0x5b')]:null;_0x3b5d4d[_0xbe93('0x1d')]=_0x265012['email'];_0x3b5d4d[_0xbe93('0x24')]=_0x339176['toLowerCase']()===_0xbe93('0x3b')?_0x1951b9[_0xbe93('0x5c')]:_0x1951b9['calleridnum'];_0x3b5d4d['callDirection']=_0x339176===_0xbe93('0x5d')||_0x339176===_0xbe93('0x5e')?_0xbe93('0x5d'):'outbound';var _0x48b818=util['format'](_0xbe93('0x5f'),_0x265012[_0xbe93('0x57')],_0x1951b9[_0xbe93('0x60')],md5(_0x1951b9[_0xbe93('0x60')]));if(_0x18043f&&_0x18043f[_0xbe93('0x61')]){logger[_0xbe93('0x12')](_0xbe93('0x62'),_0xbe93('0x63'));_0x1951b9[_0xbe93('0x64')]=_0x48b818;}else if(_0x429d3d&&_0x429d3d[_0xbe93('0x65')]&&_0x429d3d[_0xbe93('0x65')]!=='none'){logger['info'](_0xbe93('0x66'),_0xbe93('0x63'));_0x1951b9[_0xbe93('0x64')]=_0x48b818;}else{_0x1951b9[_0xbe93('0x64')]='';}return getAdminUser(_0x339176,_0x28d532,_0x3b5d4d,_0x37cddf,_0x1a86d7,_0x54aac8)[_0xbe93('0xd')](getUser(_0x339176,_0x28d532,_0x37cddf,_0x1a86d7,_0x54aac8))[_0xbe93('0xd')](getEndUser(_0x339176,_0x28d532,_0x37cddf,_0x1a86d7,_0x54aac8))[_0xbe93('0xd')](getTicket(_0x339176,_0x28d532,_0x37cddf,_0x1e4a32,_0x1951b9,_0x1a86d7))[_0xbe93('0xd')](function(_0x5a4c9c){logger[_0xbe93('0x12')](util[_0xbe93('0x59')](_0xbe93('0x67'),_0x5a4c9c['ticketId']));logger[_0xbe93('0x12')](util[_0xbe93('0x59')](_0xbe93('0x68'),_0x339176));if(_0x339176!==_0xbe93('0x5e')){logger[_0xbe93('0x12')]('['+[_0x339176[_0xbe93('0x14')]()]+']',_0xbe93('0x69'));emit(_0x265012['remoteUri'],_0x1b5870['name'],_0x5a4c9c[_0xbe93('0x40')]);}})['catch'](function(_0x4d4707){logger[_0xbe93('0x1e')]('['+[_0x339176['toUpperCase']()]+_0xbe93('0x6a'),util[_0xbe93('0x6b')](_0x4d4707,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file