Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 40461c7..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x5fc3=['],\x20EndUser\x20schema','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','type','nameField','customField','idField','content','toString','string','toLowerCase','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number',']\x20getTicket\x20crm','label','label_entry','incident','Incident','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','calleridnum','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','inspect','lodash','bluebird','util','md5','ioredis','./util','../../../../config/environment','servicenow','redis','defaults','socket.io-emitter','GET','then','length','adminId','info','],\x20getAdminUser\x20crm','catch','error','toUpperCase','userEmail','],\x20getUser\x20entity','result','active','true','sys_id','userId','message','adminEmail','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','System'];(function(_0x5e8584,_0xab5d1f){var _0x500b5a=function(_0x5b4223){while(--_0x5b4223){_0x5e8584['push'](_0x5e8584['shift']());}};_0x500b5a(++_0xab5d1f);}(_0x5fc3,0xa8));var _0x35fc=function(_0x255ac0,_0x3f6645){_0x255ac0=_0x255ac0-0x0;var _0x437bf1=_0x5fc3[_0x255ac0];return _0x437bf1;};'use strict';var _=require(_0x35fc('0x0'));var Promise=require(_0x35fc('0x1'));var rp=require('request-promise');var util=require(_0x35fc('0x2'));var md5=require(_0x35fc('0x3'));var Redis=require(_0x35fc('0x4'));var intUtil=require(_0x35fc('0x5'));var config=require(_0x35fc('0x6'));var logger=require('../../../../config/logger')(_0x35fc('0x7'));config[_0x35fc('0x8')]=_[_0x35fc('0x9')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x35fc('0xa'))(new Redis(config['redis']));function getAdminUser(_0x16e153,_0x27524f,_0xc72d93,_0x1e5f90,_0x34ff19,_0xf9d3a6){return new Promise(function(_0x2051ab,_0x565f95){var _0x1083a9={'method':_0x35fc('0xb'),'uri':_0x1e5f90+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x34ff19+'&'+_0xf9d3a6,'auth':_0x27524f,'json':!![]};return rp(_0x1083a9)[_0x35fc('0xc')](function(_0x33f491){if(_0x33f491['result'][_0x35fc('0xd')]>0x0){_0xc72d93[_0x35fc('0xe')]=_0x33f491['result'][0x0]['sys_id'];}logger[_0x35fc('0xf')]('['+[_0x16e153['toUpperCase']()]+_0x35fc('0x10'),_0xc72d93);_0x2051ab(_0xc72d93);})[_0x35fc('0x11')](function(_0x2a6ad2){logger[_0x35fc('0x12')]('['+[_0x16e153[_0x35fc('0x13')]()]+']',_0x2a6ad2['message']);_0x565f95(_0x2a6ad2['message']);});});}function getUser(_0x5eac0f,_0x558364,_0x398b67,_0x229d56,_0x53b898){return function(_0x154958){logger[_0x35fc('0xf')]('['+[_0x5eac0f[_0x35fc('0x13')]()]+'],\x20getUser\x20input\x20crm',_0x154958);return new Promise(function(_0x26ba54,_0x45c8b7){if(intUtil['validateEmail'](_0x154958[_0x35fc('0x14')])){var _0x363e47={'method':_0x35fc('0xb'),'uri':_0x398b67+'sys_user?sysparm_query=email%3D'+_0x154958[_0x35fc('0x14')]+'&'+_0x229d56+'&'+_0x53b898,'auth':_0x558364,'json':!![]};logger[_0x35fc('0xf')]('['+[_0x5eac0f[_0x35fc('0x13')]()]+'],\x20getUser\x20rp\x20obj',_0x363e47);return rp(_0x363e47)[_0x35fc('0xc')](function(_0x350a27){logger[_0x35fc('0xf')]('['+[_0x5eac0f[_0x35fc('0x13')]()]+_0x35fc('0x15'),_0x350a27);if(_0x350a27[_0x35fc('0x16')][_0x35fc('0xd')]>0x0&&String(_0x350a27[_0x35fc('0x16')][0x0][_0x35fc('0x17')])===_0x35fc('0x18')){_0x154958['userId']=_0x350a27[_0x35fc('0x16')][0x0][_0x35fc('0x19')];}else{_0x154958[_0x35fc('0x1a')]=_0x154958[_0x35fc('0xe')];_0x154958[_0x35fc('0x14')]=_0x154958['adminEmail'];}logger[_0x35fc('0xf')]('['+[_0x5eac0f[_0x35fc('0x13')]()]+'],\x20getUser\x20crm',_0x154958);_0x26ba54(_0x154958);})[_0x35fc('0x11')](function(_0x5a93df){logger[_0x35fc('0x12')]('['+[_0x5eac0f['toUpperCase']()]+']',_0x5a93df[_0x35fc('0x1b')]);_0x45c8b7(_0x5a93df['message']);});}else{logger[_0x35fc('0xf')]('['+[_0x5eac0f[_0x35fc('0x13')]()]+']\x20using\x20admin\x20profile');_0x154958['userId']=_0x154958[_0x35fc('0xe')];_0x154958['userEmail']=_0x154958[_0x35fc('0x1c')];_0x26ba54(_0x154958);}});};}function createEndUser(_0x1a5d92,_0x57001c,_0x26b7cb,_0x645eac,_0x383837){logger[_0x35fc('0xf')]('['+[_0x1a5d92[_0x35fc('0x13')]()]+_0x35fc('0x1d'),_0x26b7cb);return new Promise(function(_0x11ccdb,_0x451f0c){var _0x54aedc={'method':_0x35fc('0x1e'),'uri':_0x645eac+_0x35fc('0x1f')+_0x383837,'body':{'user_name':_0x26b7cb[_0x35fc('0x20')],'roles':'user','first_name':_0x26b7cb[_0x35fc('0x20')],'active':_0x35fc('0x18'),'date_format':_0x35fc('0x21'),'phone':_0x26b7cb[_0x35fc('0x20')]},'auth':_0x57001c,'json':!![]};return rp(_0x54aedc)[_0x35fc('0xc')](function(_0x103181){logger[_0x35fc('0xf')]('['+[_0x1a5d92[_0x35fc('0x13')]()]+_0x35fc('0x22'),_0x103181[_0x35fc('0x16')]);_0x26b7cb['endUserId']=_0x103181['result'][_0x35fc('0x19')];_0x11ccdb(_0x26b7cb);})['catch'](function(_0x37b394){logger[_0x35fc('0x12')]('['+[_0x1a5d92[_0x35fc('0x13')]()]+']',_0x37b394[_0x35fc('0x1b')]);_0x451f0c(_0x37b394[_0x35fc('0x1b')]);});});}function getEndUser(_0x12e78f,_0x4e43b4,_0x3fe193,_0x330a14,_0x46b9ef){return function(_0x4441d8){logger[_0x35fc('0xf')]('['+[_0x12e78f[_0x35fc('0x13')]()]+'],\x20getEndUser\x20input\x20crm',_0x4441d8);return new Promise(function(_0x2483be,_0x38193d){var _0x1fecdf={'method':'GET','uri':_0x3fe193+_0x35fc('0x23')+_0x4441d8['endUserNumber']+'&'+_0x330a14+'&'+_0x46b9ef,'auth':_0x4e43b4,'json':!![]};return rp(_0x1fecdf)[_0x35fc('0xc')](function(_0x33a377){if(_0x33a377[_0x35fc('0x16')][_0x35fc('0xd')]>0x0){_0x4441d8['endUserId']=_0x33a377['result'][0x0]['sys_id'];logger[_0x35fc('0xf')]('['+[_0x12e78f['toUpperCase']()]+_0x35fc('0x24'),_0x4441d8);_0x2483be(_0x4441d8);}else{return createEndUser(_0x12e78f,_0x4e43b4,_0x4441d8,_0x3fe193,_0x330a14)['then'](function(_0x9c6b65){logger[_0x35fc('0xf')]('['+[_0x12e78f[_0x35fc('0x13')]()]+_0x35fc('0x25'),_0x9c6b65);_0x2483be(_0x9c6b65);});}})[_0x35fc('0x11')](function(_0x3313fa){logger[_0x35fc('0x12')]('['+[_0x12e78f['toUpperCase']()]+']',_0x3313fa[_0x35fc('0x1b')]);_0x38193d(_0x3313fa[_0x35fc('0x1b')]);});});};}function getCustomFields(_0x4e0ce3,_0x1feda5){var _0x1ccc41={};if(_0x4e0ce3[_0x35fc('0xd')]>0x0){_[_0x35fc('0x26')](_0x4e0ce3,function(_0x813866){if(_0x813866[_0x35fc('0x27')]==='string'&&_0x813866[_0x35fc('0x28')]&&!_0x813866[_0x35fc('0x29')]){_0x1ccc41[_0x813866[_0x35fc('0x2a')]['toLowerCase']()]=_0x813866[_0x35fc('0x2b')][_0x35fc('0x2c')]();}else if(_0x813866['type']===_0x35fc('0x2d')&&_0x813866[_0x35fc('0x2a')]&&_0x813866[_0x35fc('0x29')]){_0x1ccc41[_0x813866[_0x35fc('0x2a')][_0x35fc('0x2e')]()]=_0x813866[_0x35fc('0x2b')][_0x35fc('0x2c')]();}else if(_0x813866[_0x35fc('0x27')]==='variable'&&_0x813866['variableName']&&_0x813866[_0x35fc('0x2a')]&&_0x813866[_0x35fc('0x29')]){_0x1ccc41[_0x813866['idField']['toLowerCase']()]=_0x1feda5[_0x813866['variableName']][_0x35fc('0x2c')]();}else if(_0x813866[_0x35fc('0x27')]==='customVariable'&&_0x813866[_0x35fc('0x2f')]&&_0x813866[_0x35fc('0x2f')][_0x35fc('0x30')]&&_0x813866[_0x35fc('0x2a')]&&_0x813866['customField']){_0x1ccc41[_0x813866['idField']['toLowerCase']()]=_0x1feda5[_0x813866['Variable']['name'][_0x35fc('0x2e')]()][_0x35fc('0x2c')]();}});}return _0x1ccc41;}function getTicket(_0x4fc5bc,_0x119925,_0x56cf1f,_0x13d16c,_0x40797d,_0x350237){return function(_0x2de5d1){logger[_0x35fc('0xf')]('['+[_0x4fc5bc['toUpperCase']()]+_0x35fc('0x31'),_0x2de5d1);return new Promise(function(_0x2c25d5,_0x4fd3d8){var _0x18181b=_0x4fc5bc[_0x35fc('0x2e')]()===_0x35fc('0x32')?_0x2de5d1[_0x35fc('0x1a')]:_0x2de5d1['endUserId'];var _0x3666a5={'method':'POST','uri':_0x56cf1f+'incident'+'?'+_0x350237,'body':Object[_0x35fc('0x33')]({},{'active':_0x35fc('0x18'),'caller_id':_0x18181b,'assigned_to':_0x2de5d1[_0x35fc('0x1a')],'short_description':intUtil[_0x35fc('0x34')](_0x13d16c[_0x35fc('0x35')],_0x40797d,'\x20'),'description':intUtil[_0x35fc('0x34')](_0x13d16c[_0x35fc('0x36')],_0x40797d,'\x0a')},getCustomFields(_0x13d16c[_0x35fc('0x37')],_0x40797d)),'auth':_0x119925,'json':!![]};return rp(_0x3666a5)['then'](function(_0x3e2961){logger[_0x35fc('0xf')]('['+[_0x4fc5bc[_0x35fc('0x13')]()]+_0x35fc('0x38'),_0x3e2961[_0x35fc('0x16')]);_0x2de5d1[_0x35fc('0x39')]=_0x3e2961[_0x35fc('0x16')][_0x35fc('0x19')];_0x2de5d1[_0x35fc('0x3a')]=_0x3e2961[_0x35fc('0x16')][_0x35fc('0x3b')];logger[_0x35fc('0xf')]('['+[_0x4fc5bc[_0x35fc('0x13')]()]+_0x35fc('0x3c'),_0x2de5d1);_0x2c25d5(_0x2de5d1);})['catch'](function(_0x553ed6){logger[_0x35fc('0x12')]('['+[_0x4fc5bc[_0x35fc('0x13')]()]+']',_0x553ed6[_0x35fc('0x1b')]);_0x4fd3d8(_0x553ed6[_0x35fc('0x1b')]);});});};}function createRemoteTag(_0x3ee296,_0x3e6494,_0x4a4798,_0x4f024c){return new Promise(function(_0x388521,_0x19b2ce){var _0x395d63={'method':_0x35fc('0x1e'),'uri':_0x4a4798+'label'+'?'+_0x4f024c,'body':{'short_description':_0x3ee296,'global':!![],'active':!![],'name':_0x3ee296},'auth':_0x3e6494,'json':!![]};return rp(_0x395d63)[_0x35fc('0xc')](function(_0x13281f){var _0x4965d2=_0x13281f[_0x35fc('0x16')][_0x35fc('0x19')];_0x388521(_0x4965d2);});});}function getRemoteTag(_0x590faa,_0x3e12e4,_0x1ab472,_0x26118e,_0x18f18b){return new Promise(function(_0x5e4018,_0x4de34b){var _0x502a15={'method':_0x35fc('0xb'),'uri':_0x1ab472+_0x35fc('0x3d')+'?sysparm_query=name%3D'+_0x590faa+'&'+_0x26118e,'auth':_0x3e12e4,'json':!![]};return rp(_0x502a15)[_0x35fc('0xc')](function(_0x1f89b3){if(_0x1f89b3[_0x35fc('0x16')][_0x35fc('0xd')]>0x0){var _0x46c59b=_0x1f89b3['result'][0x0][_0x35fc('0x19')];_0x5e4018(_0x46c59b);}else{return createRemoteTag(_0x590faa,_0x3e12e4,_0x1ab472,_0x26118e)[_0x35fc('0xc')](function(_0x39d470){_0x5e4018(_0x39d470);});}});});}function assignTagToIncident(_0x509e77,_0x304dba,_0x1dbf5a,_0x47fb1a,_0x35a676){return new Promise(function(_0x164c7b,_0x1c46b1){var _0x1c4c33={'method':_0x35fc('0x1e'),'uri':_0x1dbf5a+_0x35fc('0x3e')+'?'+_0x35a676,'body':{'label':_0x509e77,'table':_0x35fc('0x3f'),'id_type':_0x35fc('0x40'),'table_key':_0x47fb1a['ticketId'],'title':_0x35fc('0x41')+_0x47fb1a[_0x35fc('0x3a')],'id_display':_0x47fb1a[_0x35fc('0x3a')]},'auth':_0x304dba,'json':!![]};return rp(_0x1c4c33)['then'](function(_0x243871){_0x164c7b();})['catch'](function(){_0x164c7b();});});}function manageTags(_0x4ceacc,_0x5d4a39,_0x23b54f,_0xb1c68a,_0x39a1ee,_0x13901c,_0x3d06b8){return new Promise(function(_0x4bbea0,_0x579f5a){var _0x5353ea=[];_0x5d4a39['forEach'](function(_0x51d231){_0x5353ea[_0x35fc('0x42')](getRemoteTag(_0x51d231,_0x23b54f,_0xb1c68a,_0x13901c,_0x3d06b8));});return Promise[_0x35fc('0x43')](_0x5353ea)[_0x35fc('0xc')](function(_0x3ef680){if(_0x3ef680['length']){logger[_0x35fc('0xf')]('['+[_0x4ceacc[_0x35fc('0x13')]()]+_0x35fc('0x44'),_0x3ef680);var _0x1b0063=[];_0x3ef680[_0x35fc('0x26')](function(_0x1d0e53){_0x1b0063[_0x35fc('0x42')](assignTagToIncident(_0x1d0e53,_0x23b54f,_0xb1c68a,_0x39a1ee,_0x13901c));});return Promise[_0x35fc('0x43')](_0x1b0063)[_0x35fc('0xc')](function(){_0x4bbea0();})['catch'](function(){_0x4bbea0();});}else{_0x4bbea0();}});});}function getTags(_0x35d7c8,_0x47c75f,_0xfbd737,_0x9029e3,_0x2ac8e1,_0x2bc76c){return function(_0x4bdde7){return new Promise(function(_0x465c14,_0x4af592){var _0x4e2835=[];var _0x5f1d4a=_0x9029e3[_0x35fc('0x45')];if(_0x5f1d4a&&_0x5f1d4a['length']>0x0){_0x4e2835=_[_0x35fc('0x46')](_0x5f1d4a,'name');}if(_0x4e2835[_0x35fc('0xd')]>0x0){return manageTags(_0x35d7c8,_0x4e2835,_0x47c75f,_0xfbd737,_0x4bdde7,_0x2ac8e1,_0x2bc76c)['then'](function(){_0x465c14(_0x4bdde7);});}else{_0x465c14(_0x4bdde7);}});};}function emit(_0x42a53a,_0x455b84,_0x3400f0){var _0x1d81a5='%26sysparm_record_target%3Dincident'+_0x35fc('0x47')+_0x35fc('0x48')+_0x35fc('0x49');var _0x5df92d={'uri':_0x42a53a+_0x35fc('0x4a')+_0x3400f0+_0x1d81a5};io['to'](util[_0x35fc('0x4b')](_0x35fc('0x4c'),_0x455b84))[_0x35fc('0x4d')](_0x35fc('0x4e'),_0x5df92d);}exports['cs']=function(_0x2c4309,_0x2ee98b,_0x4464d5,_0x5159a0,_0x28a44b,_0x2008b3,_0x2600d2,_0x4a926d){var _0x1c88d8={};var _0x1b76f0={'user':_0x2008b3['username'],'pass':_0x2008b3['password']};var _0x3969d3='sysparm_limit=1';var _0x223ad3=_0x35fc('0x4f');_0x2008b3[_0x35fc('0x50')]=intUtil[_0x35fc('0x51')](_0x2008b3[_0x35fc('0x50')]);_0x2008b3[_0x35fc('0x52')]=intUtil[_0x35fc('0x51')](_0x2008b3[_0x35fc('0x52')]);var _0x10b725=util[_0x35fc('0x4b')](_0x35fc('0x53'),_0x2008b3[_0x35fc('0x50')]);_0x1c88d8[_0x35fc('0x14')]=!_[_0x35fc('0x54')](_0x5159a0)?_0x5159a0[_0x35fc('0x55')]:null;_0x1c88d8[_0x35fc('0x1c')]=_0x2008b3[_0x35fc('0x55')];_0x1c88d8[_0x35fc('0x20')]=_0x4a926d[_0x35fc('0x2e')]()===_0x35fc('0x32')?_0x2ee98b['destcalleridnum']:_0x2ee98b[_0x35fc('0x56')];_0x1c88d8['callDirection']=_0x4a926d===_0x35fc('0x57')||_0x4a926d===_0x35fc('0x58')?_0x35fc('0x57'):_0x35fc('0x32');var _0x25af78=util[_0x35fc('0x4b')](_0x35fc('0x59'),_0x2008b3[_0x35fc('0x52')],_0x2ee98b[_0x35fc('0x5a')],md5(_0x2ee98b[_0x35fc('0x5a')]));if(_0x28a44b&&_0x28a44b[_0x35fc('0x5b')]){logger['info'](_0x35fc('0x5c'),_0x35fc('0x5d'));_0x2ee98b[_0x35fc('0x5e')]=_0x25af78;}else if(_0x2600d2&&_0x2600d2[_0x35fc('0x5f')]&&_0x2600d2[_0x35fc('0x5f')]!==_0x35fc('0x60')){logger['info'](_0x35fc('0x61'),_0x35fc('0x5d'));_0x2ee98b[_0x35fc('0x5e')]=_0x25af78;}else{_0x2ee98b[_0x35fc('0x5e')]='';}return getAdminUser(_0x4a926d,_0x1b76f0,_0x1c88d8,_0x10b725,_0x223ad3,_0x3969d3)[_0x35fc('0xc')](getUser(_0x4a926d,_0x1b76f0,_0x10b725,_0x223ad3,_0x3969d3))[_0x35fc('0xc')](getEndUser(_0x4a926d,_0x1b76f0,_0x10b725,_0x223ad3,_0x3969d3))[_0x35fc('0xc')](getTicket(_0x4a926d,_0x1b76f0,_0x10b725,_0x4464d5,_0x2ee98b,_0x223ad3))[_0x35fc('0xc')](function(_0xa92234){logger['info'](util[_0x35fc('0x4b')]('The\x20ticket\x20ID\x20is:\x20%s',_0xa92234[_0x35fc('0x39')]));logger[_0x35fc('0xf')](util['format'](_0x35fc('0x62'),_0x4a926d));if(_0x4a926d!==_0x35fc('0x58')){logger[_0x35fc('0xf')]('['+[_0x4a926d[_0x35fc('0x13')]()]+']',_0x35fc('0x63'));emit(_0x2008b3[_0x35fc('0x50')],_0x5159a0[_0x35fc('0x30')],_0xa92234[_0x35fc('0x39')]);}})[_0x35fc('0x11')](function(_0x5806bf){logger['error']('['+[_0x4a926d['toUpperCase']()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0x35fc('0x64')](_0x5806bf,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file