Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 44f12b9..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x6e1e=['call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','defaults','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','sys_id','toUpperCase','catch','message','info','],\x20getUser\x20input\x20crm','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','active','true','userId','adminId','],\x20getUser\x20crm','error',']\x20using\x20admin\x20profile','adminEmail','POST','sys_user?','user','endUserNumber','System','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','string','picklist','type','customField','nameField','toLowerCase','toString','includes','idField','customVariable','Variable','name','outbound','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','incident','Incident','Incident\x20-\x20','push','all','Tags','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','isNil','email','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s'];(function(_0xf85fb3,_0x280fe6){var _0x4a9d43=function(_0x1d17d4){while(--_0x1d17d4){_0xf85fb3['push'](_0xf85fb3['shift']());}};_0x4a9d43(++_0x280fe6);}(_0x6e1e,0x142));var _0xe6e1=function(_0x488608,_0x597220){_0x488608=_0x488608-0x0;var _0xba3d8=_0x6e1e[_0x488608];return _0xba3d8;};'use strict';var _=require(_0xe6e1('0x0'));var Promise=require(_0xe6e1('0x1'));var rp=require(_0xe6e1('0x2'));var util=require(_0xe6e1('0x3'));var md5=require(_0xe6e1('0x4'));var Redis=require(_0xe6e1('0x5'));var intUtil=require(_0xe6e1('0x6'));var config=require(_0xe6e1('0x7'));var logger=require('../../../../config/logger')('servicenow');config['redis']=_[_0xe6e1('0x8')](config[_0xe6e1('0x9')],{'host':_0xe6e1('0xa'),'port':0x18eb});var io=require(_0xe6e1('0xb'))(new Redis(config[_0xe6e1('0x9')]));function getAdminUser(_0x1edc48,_0x3084b3,_0x1b1e54,_0xc1d10b,_0x2eedbb,_0x1269de){return new Promise(function(_0x1319ae,_0x100a35){var _0x107f98={'method':_0xe6e1('0xc'),'uri':_0xc1d10b+_0xe6e1('0xd')+'&'+_0x2eedbb+'&'+_0x1269de,'auth':_0x3084b3,'json':!![]};return rp(_0x107f98)[_0xe6e1('0xe')](function(_0x3b62c4){if(_0x3b62c4[_0xe6e1('0xf')]['length']>0x0){_0x1b1e54['adminId']=_0x3b62c4['result'][0x0][_0xe6e1('0x10')];}logger['info']('['+[_0x1edc48[_0xe6e1('0x11')]()]+'],\x20getAdminUser\x20crm',_0x1b1e54);_0x1319ae(_0x1b1e54);})[_0xe6e1('0x12')](function(_0x3d338d){logger['error']('['+[_0x1edc48['toUpperCase']()]+']',_0x3d338d['message']);_0x100a35(_0x3d338d[_0xe6e1('0x13')]);});});}function getUser(_0x862804,_0x41c528,_0xa8e36,_0x3fac60,_0x2ede78){return function(_0xbee614){logger[_0xe6e1('0x14')]('['+[_0x862804['toUpperCase']()]+_0xe6e1('0x15'),_0xbee614);return new Promise(function(_0xc4b871,_0x443745){if(intUtil['validateEmail'](_0xbee614['userEmail'])){var _0x5761f7={'method':_0xe6e1('0xc'),'uri':_0xa8e36+'sys_user?sysparm_query=email%3D'+_0xbee614[_0xe6e1('0x16')]+'&'+_0x3fac60+'&'+_0x2ede78,'auth':_0x41c528,'json':!![]};logger[_0xe6e1('0x14')]('['+[_0x862804[_0xe6e1('0x11')]()]+_0xe6e1('0x17'),_0x5761f7);return rp(_0x5761f7)[_0xe6e1('0xe')](function(_0x455e22){logger[_0xe6e1('0x14')]('['+[_0x862804[_0xe6e1('0x11')]()]+_0xe6e1('0x18'),_0x455e22);if(_0x455e22['result'][_0xe6e1('0x19')]>0x0&&String(_0x455e22[_0xe6e1('0xf')][0x0][_0xe6e1('0x1a')])===_0xe6e1('0x1b')){_0xbee614['userId']=_0x455e22[_0xe6e1('0xf')][0x0]['sys_id'];}else{_0xbee614[_0xe6e1('0x1c')]=_0xbee614[_0xe6e1('0x1d')];_0xbee614[_0xe6e1('0x16')]=_0xbee614['adminEmail'];}logger['info']('['+[_0x862804[_0xe6e1('0x11')]()]+_0xe6e1('0x1e'),_0xbee614);_0xc4b871(_0xbee614);})[_0xe6e1('0x12')](function(_0x2825e1){logger[_0xe6e1('0x1f')]('['+[_0x862804[_0xe6e1('0x11')]()]+']',_0x2825e1['message']);_0x443745(_0x2825e1[_0xe6e1('0x13')]);});}else{logger[_0xe6e1('0x14')]('['+[_0x862804[_0xe6e1('0x11')]()]+_0xe6e1('0x20'));_0xbee614[_0xe6e1('0x1c')]=_0xbee614[_0xe6e1('0x1d')];_0xbee614[_0xe6e1('0x16')]=_0xbee614[_0xe6e1('0x21')];_0xc4b871(_0xbee614);}});};}function createEndUser(_0x3447b2,_0x5acd73,_0x1ca7ee,_0x5cf557,_0x3901ac){logger[_0xe6e1('0x14')]('['+[_0x3447b2[_0xe6e1('0x11')]()]+'],\x20createEndUser\x20input\x20crm',_0x1ca7ee);return new Promise(function(_0x10a573,_0x421099){var _0x503d30={'method':_0xe6e1('0x22'),'uri':_0x5cf557+_0xe6e1('0x23')+_0x3901ac,'body':{'user_name':_0x1ca7ee['endUserNumber'],'roles':_0xe6e1('0x24'),'first_name':_0x1ca7ee[_0xe6e1('0x25')],'active':_0xe6e1('0x1b'),'date_format':_0xe6e1('0x26'),'phone':_0x1ca7ee[_0xe6e1('0x25')]},'auth':_0x5acd73,'json':!![]};return rp(_0x503d30)[_0xe6e1('0xe')](function(_0x3359e4){logger['info']('['+[_0x3447b2[_0xe6e1('0x11')]()]+'],\x20EndUser\x20schema',_0x3359e4[_0xe6e1('0xf')]);_0x1ca7ee[_0xe6e1('0x27')]=_0x3359e4[_0xe6e1('0xf')][_0xe6e1('0x10')];_0x10a573(_0x1ca7ee);})[_0xe6e1('0x12')](function(_0x4099ec){logger[_0xe6e1('0x1f')]('['+[_0x3447b2[_0xe6e1('0x11')]()]+']',_0x4099ec['message']);_0x421099(_0x4099ec[_0xe6e1('0x13')]);});});}function getEndUser(_0x19a6e8,_0x42517b,_0x4a5484,_0x45c90d,_0x1c7143){return function(_0x412c56){logger[_0xe6e1('0x14')]('['+[_0x19a6e8[_0xe6e1('0x11')]()]+'],\x20getEndUser\x20input\x20crm',_0x412c56);return new Promise(function(_0x169e28,_0x2d1777){var _0xfb869b={'method':_0xe6e1('0xc'),'uri':_0x4a5484+_0xe6e1('0x28')+_0x412c56[_0xe6e1('0x25')]+'&'+_0x45c90d+'&'+_0x1c7143,'auth':_0x42517b,'json':!![]};return rp(_0xfb869b)[_0xe6e1('0xe')](function(_0x26115b){if(_0x26115b['result'][_0xe6e1('0x19')]>0x0){_0x412c56[_0xe6e1('0x27')]=_0x26115b[_0xe6e1('0xf')][0x0][_0xe6e1('0x10')];logger[_0xe6e1('0x14')]('['+[_0x19a6e8[_0xe6e1('0x11')]()]+_0xe6e1('0x29'),_0x412c56);_0x169e28(_0x412c56);}else{return createEndUser(_0x19a6e8,_0x42517b,_0x412c56,_0x4a5484,_0x45c90d)[_0xe6e1('0xe')](function(_0x57f636){logger[_0xe6e1('0x14')]('['+[_0x19a6e8[_0xe6e1('0x11')]()]+_0xe6e1('0x2a'),_0x57f636);_0x169e28(_0x57f636);});}})[_0xe6e1('0x12')](function(_0x3ff136){logger['error']('['+[_0x19a6e8[_0xe6e1('0x11')]()]+']',_0x3ff136[_0xe6e1('0x13')]);_0x2d1777(_0x3ff136[_0xe6e1('0x13')]);});});};}function getCustomFields(_0x51419b,_0x2765b2){var _0x1e7449={};if(_0x51419b['length']>0x0){_[_0xe6e1('0x2b')](_0x51419b,function(_0x5f2950){if(_['includes']([_0xe6e1('0x2c'),_0xe6e1('0x2d')],_0x5f2950[_0xe6e1('0x2e')])&&_0x5f2950['nameField']&&!_0x5f2950[_0xe6e1('0x2f')]){_0x1e7449[_0x5f2950[_0xe6e1('0x30')][_0xe6e1('0x31')]()]=_0x5f2950['content'][_0xe6e1('0x32')]();}else if(_[_0xe6e1('0x33')]([_0xe6e1('0x2c'),'picklist'],_0x5f2950[_0xe6e1('0x2e')])&&_0x5f2950[_0xe6e1('0x34')]&&_0x5f2950[_0xe6e1('0x2f')]){_0x1e7449[_0x5f2950[_0xe6e1('0x34')][_0xe6e1('0x31')]()]=_0x5f2950['content'][_0xe6e1('0x32')]();}else if(_0x5f2950[_0xe6e1('0x2e')]==='variable'&&_0x5f2950['variableName']&&_0x5f2950[_0xe6e1('0x34')]&&_0x5f2950[_0xe6e1('0x2f')]){_0x1e7449[_0x5f2950[_0xe6e1('0x34')]['toLowerCase']()]=_0x2765b2[_0x5f2950['variableName']]['toString']();}else if(_0x5f2950[_0xe6e1('0x2e')]===_0xe6e1('0x35')&&_0x5f2950[_0xe6e1('0x36')]&&_0x5f2950[_0xe6e1('0x36')]['name']&&_0x5f2950[_0xe6e1('0x34')]&&_0x5f2950[_0xe6e1('0x2f')]){_0x1e7449[_0x5f2950[_0xe6e1('0x34')][_0xe6e1('0x31')]()]=_0x2765b2[_0x5f2950[_0xe6e1('0x36')][_0xe6e1('0x37')][_0xe6e1('0x31')]()][_0xe6e1('0x32')]();}});}return _0x1e7449;}function getTicket(_0x2783cc,_0x2e99cc,_0x4f87c2,_0x3c1b6f,_0x1782d5,_0x272b80){return function(_0x21c3f0){logger[_0xe6e1('0x14')]('['+[_0x2783cc[_0xe6e1('0x11')]()]+']\x20getTicket\x20input\x20crm',_0x21c3f0);return new Promise(function(_0x2dfa69,_0x2c4640){var _0x44fb5a=_0x2783cc[_0xe6e1('0x31')]()===_0xe6e1('0x38')?_0x21c3f0[_0xe6e1('0x1c')]:_0x21c3f0[_0xe6e1('0x27')];var _0xd72181={'method':_0xe6e1('0x22'),'uri':_0x4f87c2+'incident'+'?'+_0x272b80,'body':Object[_0xe6e1('0x39')]({},{'active':_0xe6e1('0x1b'),'caller_id':_0x44fb5a,'assigned_to':_0x21c3f0[_0xe6e1('0x1c')],'short_description':intUtil[_0xe6e1('0x3a')](_0x3c1b6f[_0xe6e1('0x3b')],_0x1782d5,'\x20'),'description':intUtil[_0xe6e1('0x3a')](_0x3c1b6f[_0xe6e1('0x3c')],_0x1782d5,'\x0a')},getCustomFields(_0x3c1b6f[_0xe6e1('0x3d')],_0x1782d5)),'auth':_0x2e99cc,'json':!![]};return rp(_0xd72181)[_0xe6e1('0xe')](function(_0x4390a2){logger['info']('['+[_0x2783cc[_0xe6e1('0x11')]()]+_0xe6e1('0x3e'),_0x4390a2['result']);_0x21c3f0[_0xe6e1('0x3f')]=_0x4390a2['result'][_0xe6e1('0x10')];_0x21c3f0[_0xe6e1('0x40')]=_0x4390a2[_0xe6e1('0xf')]['number'];logger[_0xe6e1('0x14')]('['+[_0x2783cc[_0xe6e1('0x11')]()]+_0xe6e1('0x41'),_0x21c3f0);_0x2dfa69(_0x21c3f0);})['catch'](function(_0x5946d6){logger['error']('['+[_0x2783cc[_0xe6e1('0x11')]()]+']',_0x5946d6[_0xe6e1('0x13')]);_0x2c4640(_0x5946d6[_0xe6e1('0x13')]);});});};}function createRemoteTag(_0x154a5c,_0xde8ed4,_0x59cdeb,_0x5ab30d){return new Promise(function(_0x19d041,_0x59b5de){var _0x23005b={'method':'POST','uri':_0x59cdeb+_0xe6e1('0x42')+'?'+_0x5ab30d,'body':{'short_description':_0x154a5c,'global':!![],'active':!![],'name':_0x154a5c},'auth':_0xde8ed4,'json':!![]};return rp(_0x23005b)[_0xe6e1('0xe')](function(_0xc53891){var _0x48cfd0=_0xc53891[_0xe6e1('0xf')][_0xe6e1('0x10')];_0x19d041(_0x48cfd0);});});}function getRemoteTag(_0x10dcc3,_0x2cfce8,_0x11b792,_0x1df4dd,_0x29e62a){return new Promise(function(_0x4a43de,_0x377a51){var _0x4607dc={'method':'GET','uri':_0x11b792+_0xe6e1('0x42')+_0xe6e1('0x43')+_0x10dcc3+'&'+_0x1df4dd,'auth':_0x2cfce8,'json':!![]};return rp(_0x4607dc)[_0xe6e1('0xe')](function(_0x3860c7){if(_0x3860c7[_0xe6e1('0xf')][_0xe6e1('0x19')]>0x0){var _0x21a030=_0x3860c7[_0xe6e1('0xf')][0x0][_0xe6e1('0x10')];_0x4a43de(_0x21a030);}else{return createRemoteTag(_0x10dcc3,_0x2cfce8,_0x11b792,_0x1df4dd)[_0xe6e1('0xe')](function(_0x1c60fa){_0x4a43de(_0x1c60fa);});}});});}function assignTagToIncident(_0xe17e4b,_0x44c38b,_0x369ffb,_0xa7f80e,_0x25cedc){return new Promise(function(_0x17b5ee,_0x1de59b){var _0x9b3346={'method':_0xe6e1('0x22'),'uri':_0x369ffb+_0xe6e1('0x44')+'?'+_0x25cedc,'body':{'label':_0xe17e4b,'table':_0xe6e1('0x45'),'id_type':_0xe6e1('0x46'),'table_key':_0xa7f80e['ticketId'],'title':_0xe6e1('0x47')+_0xa7f80e[_0xe6e1('0x40')],'id_display':_0xa7f80e['ticketNumber']},'auth':_0x44c38b,'json':!![]};return rp(_0x9b3346)['then'](function(_0x2e4165){_0x17b5ee();})[_0xe6e1('0x12')](function(){_0x17b5ee();});});}function manageTags(_0x41f7d0,_0x13264c,_0x216dc3,_0x2ef2e8,_0x3729ca,_0x1ece67,_0x21583a){return new Promise(function(_0x1f3dd8,_0x101884){var _0x3acd3d=[];_0x13264c[_0xe6e1('0x2b')](function(_0x35303a){_0x3acd3d[_0xe6e1('0x48')](getRemoteTag(_0x35303a,_0x216dc3,_0x2ef2e8,_0x1ece67,_0x21583a));});return Promise[_0xe6e1('0x49')](_0x3acd3d)[_0xe6e1('0xe')](function(_0x35e2ea){if(_0x35e2ea[_0xe6e1('0x19')]){logger['info']('['+[_0x41f7d0[_0xe6e1('0x11')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x35e2ea);var _0x4a0807=[];_0x35e2ea['forEach'](function(_0x540364){_0x4a0807[_0xe6e1('0x48')](assignTagToIncident(_0x540364,_0x216dc3,_0x2ef2e8,_0x3729ca,_0x1ece67));});return Promise[_0xe6e1('0x49')](_0x4a0807)['then'](function(){_0x1f3dd8();})[_0xe6e1('0x12')](function(){_0x1f3dd8();});}else{_0x1f3dd8();}});});}function getTags(_0x3faff2,_0x16ff9c,_0x2f3c64,_0x22f153,_0x15d157,_0x36fa8b){return function(_0x571f8f){return new Promise(function(_0x213c94,_0x4860d0){var _0x5d7692=[];var _0x17a133=_0x22f153[_0xe6e1('0x4a')];if(_0x17a133&&_0x17a133[_0xe6e1('0x19')]>0x0){_0x5d7692=_[_0xe6e1('0x4b')](_0x17a133,'name');}if(_0x5d7692['length']>0x0){return manageTags(_0x3faff2,_0x5d7692,_0x16ff9c,_0x2f3c64,_0x571f8f,_0x15d157,_0x36fa8b)[_0xe6e1('0xe')](function(){_0x213c94(_0x571f8f);});}else{_0x213c94(_0x571f8f);}});};}function emit(_0x43ecfb,_0x4dbc64,_0x182230){var _0x5ec29f='%26sysparm_record_target%3Dincident'+_0xe6e1('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+'%255EORDERBYDESCnumber';var _0x24c84a={'uri':_0x43ecfb+_0xe6e1('0x4d')+_0x182230+_0x5ec29f};io['to'](util[_0xe6e1('0x4e')]('user:%s',_0x4dbc64))[_0xe6e1('0x4f')]('trigger:browser:url',_0x24c84a);}exports['cs']=function(_0x20b982,_0x3504af,_0x404971,_0xeaea72,_0x2f53b6,_0x174c68,_0x5b2a83,_0x392ac2){var _0x422c93={};var _0x3d9e06={'user':_0x174c68[_0xe6e1('0x50')],'pass':_0x174c68['password']};var _0x568d61=_0xe6e1('0x51');var _0xf160de=_0xe6e1('0x52');_0x174c68[_0xe6e1('0x53')]=intUtil[_0xe6e1('0x54')](_0x174c68[_0xe6e1('0x53')]);_0x174c68[_0xe6e1('0x55')]=intUtil[_0xe6e1('0x54')](_0x174c68[_0xe6e1('0x55')]);var _0x48d03a=util[_0xe6e1('0x4e')]('%s/api/now/table/',_0x174c68[_0xe6e1('0x53')]);_0x422c93[_0xe6e1('0x16')]=!_[_0xe6e1('0x56')](_0xeaea72)?_0xeaea72[_0xe6e1('0x57')]:null;_0x422c93['adminEmail']=_0x174c68['email'];_0x422c93[_0xe6e1('0x25')]=_0x392ac2[_0xe6e1('0x31')]()===_0xe6e1('0x38')?_0x3504af['destcalleridnum']:_0x3504af[_0xe6e1('0x58')];_0x422c93[_0xe6e1('0x59')]=_0x392ac2===_0xe6e1('0x5a')||_0x392ac2===_0xe6e1('0x5b')?_0xe6e1('0x5a'):_0xe6e1('0x38');var _0x3c6fe4=util[_0xe6e1('0x4e')](_0xe6e1('0x5c'),_0x174c68[_0xe6e1('0x55')],_0x3504af[_0xe6e1('0x5d')],md5(_0x3504af['uniqueid']));if(_0x2f53b6&&_0x2f53b6[_0xe6e1('0x5e')]){logger[_0xe6e1('0x14')](_0xe6e1('0x5f'),_0xe6e1('0x60'));_0x3504af['recordingURL']=_0x3c6fe4;}else if(_0x5b2a83&&_0x5b2a83[_0xe6e1('0x61')]&&_0x5b2a83[_0xe6e1('0x61')]!==_0xe6e1('0x62')){logger[_0xe6e1('0x14')](_0xe6e1('0x63'),_0xe6e1('0x60'));_0x3504af[_0xe6e1('0x64')]=_0x3c6fe4;}else{_0x3504af[_0xe6e1('0x64')]='';}return getAdminUser(_0x392ac2,_0x3d9e06,_0x422c93,_0x48d03a,_0xf160de,_0x568d61)[_0xe6e1('0xe')](getUser(_0x392ac2,_0x3d9e06,_0x48d03a,_0xf160de,_0x568d61))[_0xe6e1('0xe')](getEndUser(_0x392ac2,_0x3d9e06,_0x48d03a,_0xf160de,_0x568d61))[_0xe6e1('0xe')](getTicket(_0x392ac2,_0x3d9e06,_0x48d03a,_0x404971,_0x3504af,_0xf160de))[_0xe6e1('0xe')](function(_0x134949){logger[_0xe6e1('0x14')](util[_0xe6e1('0x4e')](_0xe6e1('0x65'),_0x134949[_0xe6e1('0x3f')]));logger[_0xe6e1('0x14')](util[_0xe6e1('0x4e')](_0xe6e1('0x66'),_0x392ac2));if(_0x392ac2!==_0xe6e1('0x5b')){logger['info']('['+[_0x392ac2[_0xe6e1('0x11')]()]+']',_0xe6e1('0x67'));emit(_0x174c68[_0xe6e1('0x53')],_0xeaea72[_0xe6e1('0x37')],_0x134949['ticketId']);}})[_0xe6e1('0x12')](function(_0xd64ebc){logger[_0xe6e1('0x1f')]('['+[_0x392ac2[_0xe6e1('0x11')]()]+_0xe6e1('0x68'),util[_0xe6e1('0x69')](_0xd64ebc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file