Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 457360e..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x2985=[']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','sys_id','info','toUpperCase','catch','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','active','true','userId','adminEmail',']\x20using\x20admin\x20profile','POST','sys_user?','endUserNumber','user','endUserId','error','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','type','nameField','customField','toLowerCase','toString','picklist','idField','content','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number','label','?sysparm_query=name%3D','Incident\x20-\x20','ticketNumber','push',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','username','sysparm_limit=1','remoteUri','serverUrl','stripTrailingSlash','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','unmanaged'];(function(_0x3cbf4c,_0x3c5832){var _0x5e65b7=function(_0x2662ca){while(--_0x2662ca){_0x3cbf4c['push'](_0x3cbf4c['shift']());}};_0x5e65b7(++_0x3c5832);}(_0x2985,0x6a));var _0x5298=function(_0x1f17f7,_0x4e31c0){_0x1f17f7=_0x1f17f7-0x0;var _0x29772d=_0x2985[_0x1f17f7];return _0x29772d;};'use strict';var _=require('lodash');var Promise=require(_0x5298('0x0'));var rp=require(_0x5298('0x1'));var util=require('util');var md5=require(_0x5298('0x2'));var Redis=require(_0x5298('0x3'));var intUtil=require('./util');var config=require(_0x5298('0x4'));var logger=require('../../../../config/logger')('servicenow');config[_0x5298('0x5')]=_[_0x5298('0x6')](config[_0x5298('0x5')],{'host':_0x5298('0x7'),'port':0x18eb});var io=require(_0x5298('0x8'))(new Redis(config['redis']));function getAdminUser(_0x14205f,_0x97b90f,_0x4864ff,_0x2865bf,_0x43208a,_0x28e58e){return new Promise(function(_0x5017e5,_0x6929cc){var _0x42cdb7={'method':_0x5298('0x9'),'uri':_0x2865bf+_0x5298('0xa')+'&'+_0x43208a+'&'+_0x28e58e,'auth':_0x97b90f,'json':!![]};return rp(_0x42cdb7)[_0x5298('0xb')](function(_0x1c5fb6){if(_0x1c5fb6['result'][_0x5298('0xc')]>0x0){_0x4864ff[_0x5298('0xd')]=_0x1c5fb6[_0x5298('0xe')][0x0][_0x5298('0xf')];}logger[_0x5298('0x10')]('['+[_0x14205f[_0x5298('0x11')]()]+'],\x20getAdminUser\x20crm',_0x4864ff);_0x5017e5(_0x4864ff);})[_0x5298('0x12')](function(_0x3d8a3b){logger['error']('['+[_0x14205f[_0x5298('0x11')]()]+']',_0x3d8a3b[_0x5298('0x13')]);_0x6929cc(_0x3d8a3b['message']);});});}function getUser(_0x189e2d,_0x3bf8ff,_0xdff9f1,_0x1b4818,_0x3b6ae0){return function(_0x580150){logger['info']('['+[_0x189e2d['toUpperCase']()]+_0x5298('0x14'),_0x580150);return new Promise(function(_0x439149,_0x58419e){if(intUtil[_0x5298('0x15')](_0x580150[_0x5298('0x16')])){var _0x1aaea1={'method':_0x5298('0x9'),'uri':_0xdff9f1+_0x5298('0x17')+_0x580150[_0x5298('0x16')]+'&'+_0x1b4818+'&'+_0x3b6ae0,'auth':_0x3bf8ff,'json':!![]};logger['info']('['+[_0x189e2d[_0x5298('0x11')]()]+_0x5298('0x18'),_0x1aaea1);return rp(_0x1aaea1)[_0x5298('0xb')](function(_0x4cde30){logger['info']('['+[_0x189e2d[_0x5298('0x11')]()]+_0x5298('0x19'),_0x4cde30);if(_0x4cde30['result']['length']>0x0&&String(_0x4cde30[_0x5298('0xe')][0x0][_0x5298('0x1a')])===_0x5298('0x1b')){_0x580150['userId']=_0x4cde30[_0x5298('0xe')][0x0][_0x5298('0xf')];}else{_0x580150[_0x5298('0x1c')]=_0x580150['adminId'];_0x580150[_0x5298('0x16')]=_0x580150[_0x5298('0x1d')];}logger[_0x5298('0x10')]('['+[_0x189e2d[_0x5298('0x11')]()]+'],\x20getUser\x20crm',_0x580150);_0x439149(_0x580150);})[_0x5298('0x12')](function(_0x349aeb){logger['error']('['+[_0x189e2d[_0x5298('0x11')]()]+']',_0x349aeb['message']);_0x58419e(_0x349aeb['message']);});}else{logger['info']('['+[_0x189e2d[_0x5298('0x11')]()]+_0x5298('0x1e'));_0x580150['userId']=_0x580150[_0x5298('0xd')];_0x580150[_0x5298('0x16')]=_0x580150[_0x5298('0x1d')];_0x439149(_0x580150);}});};}function createEndUser(_0x1af7a6,_0x21ed69,_0x3e0568,_0x5af64d,_0x45de1f){logger[_0x5298('0x10')]('['+[_0x1af7a6[_0x5298('0x11')]()]+'],\x20createEndUser\x20input\x20crm',_0x3e0568);return new Promise(function(_0x432614,_0x33e0e4){var _0x24486d={'method':_0x5298('0x1f'),'uri':_0x5af64d+_0x5298('0x20')+_0x45de1f,'body':{'user_name':_0x3e0568[_0x5298('0x21')],'roles':_0x5298('0x22'),'first_name':_0x3e0568[_0x5298('0x21')],'active':_0x5298('0x1b'),'date_format':'System','phone':_0x3e0568[_0x5298('0x21')]},'auth':_0x21ed69,'json':!![]};return rp(_0x24486d)['then'](function(_0x15c551){logger[_0x5298('0x10')]('['+[_0x1af7a6[_0x5298('0x11')]()]+'],\x20EndUser\x20schema',_0x15c551[_0x5298('0xe')]);_0x3e0568[_0x5298('0x23')]=_0x15c551[_0x5298('0xe')][_0x5298('0xf')];_0x432614(_0x3e0568);})['catch'](function(_0x240280){logger[_0x5298('0x24')]('['+[_0x1af7a6[_0x5298('0x11')]()]+']',_0x240280['message']);_0x33e0e4(_0x240280[_0x5298('0x13')]);});});}function getEndUser(_0x42236f,_0x5271c2,_0x1d95fb,_0x35e38a,_0x4a5052){return function(_0x32a824){logger['info']('['+[_0x42236f[_0x5298('0x11')]()]+'],\x20getEndUser\x20input\x20crm',_0x32a824);return new Promise(function(_0x26be55,_0x131f1f){var _0x1b4f68={'method':_0x5298('0x9'),'uri':_0x1d95fb+_0x5298('0x25')+_0x32a824['endUserNumber']+'&'+_0x35e38a+'&'+_0x4a5052,'auth':_0x5271c2,'json':!![]};return rp(_0x1b4f68)[_0x5298('0xb')](function(_0x13b668){if(_0x13b668[_0x5298('0xe')][_0x5298('0xc')]>0x0){_0x32a824[_0x5298('0x23')]=_0x13b668[_0x5298('0xe')][0x0][_0x5298('0xf')];logger['info']('['+[_0x42236f[_0x5298('0x11')]()]+_0x5298('0x26'),_0x32a824);_0x26be55(_0x32a824);}else{return createEndUser(_0x42236f,_0x5271c2,_0x32a824,_0x1d95fb,_0x35e38a)[_0x5298('0xb')](function(_0x36dd59){logger[_0x5298('0x10')]('['+[_0x42236f[_0x5298('0x11')]()]+_0x5298('0x27'),_0x36dd59);_0x26be55(_0x36dd59);});}})[_0x5298('0x12')](function(_0x2c1f45){logger[_0x5298('0x24')]('['+[_0x42236f[_0x5298('0x11')]()]+']',_0x2c1f45[_0x5298('0x13')]);_0x131f1f(_0x2c1f45[_0x5298('0x13')]);});});};}function getCustomFields(_0x46b522,_0x579aa6){var _0x5a7dc5={};if(_0x46b522['length']>0x0){_[_0x5298('0x28')](_0x46b522,function(_0x53c7e5){if(_[_0x5298('0x29')]([_0x5298('0x2a'),'picklist'],_0x53c7e5[_0x5298('0x2b')])&&_0x53c7e5[_0x5298('0x2c')]&&!_0x53c7e5[_0x5298('0x2d')]){_0x5a7dc5[_0x53c7e5[_0x5298('0x2c')][_0x5298('0x2e')]()]=_0x53c7e5['content'][_0x5298('0x2f')]();}else if(_['includes']([_0x5298('0x2a'),_0x5298('0x30')],_0x53c7e5[_0x5298('0x2b')])&&_0x53c7e5[_0x5298('0x31')]&&_0x53c7e5[_0x5298('0x2d')]){_0x5a7dc5[_0x53c7e5['idField']['toLowerCase']()]=_0x53c7e5[_0x5298('0x32')]['toString']();}else if(_0x53c7e5[_0x5298('0x2b')]==='variable'&&_0x53c7e5[_0x5298('0x33')]&&_0x53c7e5[_0x5298('0x31')]&&_0x53c7e5[_0x5298('0x2d')]){_0x5a7dc5[_0x53c7e5[_0x5298('0x31')][_0x5298('0x2e')]()]=_0x579aa6[_0x53c7e5['variableName']][_0x5298('0x2f')]();}else if(_0x53c7e5[_0x5298('0x2b')]===_0x5298('0x34')&&_0x53c7e5[_0x5298('0x35')]&&_0x53c7e5['Variable'][_0x5298('0x36')]&&_0x53c7e5['idField']&&_0x53c7e5['customField']){_0x5a7dc5[_0x53c7e5[_0x5298('0x31')][_0x5298('0x2e')]()]=_0x579aa6[_0x53c7e5[_0x5298('0x35')][_0x5298('0x36')][_0x5298('0x2e')]()][_0x5298('0x2f')]();}});}return _0x5a7dc5;}function getTicket(_0x4155dc,_0x1ac12d,_0x1af697,_0x443fa4,_0x24c275,_0x509189){return function(_0x2c6a57){logger[_0x5298('0x10')]('['+[_0x4155dc[_0x5298('0x11')]()]+_0x5298('0x37'),_0x2c6a57);return new Promise(function(_0x14458f,_0x57357e){var _0x722be0=_0x4155dc['toLowerCase']()===_0x5298('0x38')?_0x2c6a57['userId']:_0x2c6a57['endUserId'];var _0x5774e0={'method':_0x5298('0x1f'),'uri':_0x1af697+_0x5298('0x39')+'?'+_0x509189,'body':Object[_0x5298('0x3a')]({},{'active':_0x5298('0x1b'),'caller_id':_0x722be0,'assigned_to':_0x2c6a57[_0x5298('0x1c')],'short_description':intUtil[_0x5298('0x3b')](_0x443fa4[_0x5298('0x3c')],_0x24c275,'\x20'),'description':intUtil['getString'](_0x443fa4['Descriptions'],_0x24c275,'\x0a')},getCustomFields(_0x443fa4[_0x5298('0x3d')],_0x24c275)),'auth':_0x1ac12d,'json':!![]};return rp(_0x5774e0)['then'](function(_0x4b5106){logger[_0x5298('0x10')]('['+[_0x4155dc[_0x5298('0x11')]()]+_0x5298('0x3e'),_0x4b5106[_0x5298('0xe')]);_0x2c6a57[_0x5298('0x3f')]=_0x4b5106[_0x5298('0xe')][_0x5298('0xf')];_0x2c6a57['ticketNumber']=_0x4b5106[_0x5298('0xe')][_0x5298('0x40')];logger[_0x5298('0x10')]('['+[_0x4155dc[_0x5298('0x11')]()]+']\x20getTicket\x20crm',_0x2c6a57);_0x14458f(_0x2c6a57);})[_0x5298('0x12')](function(_0x26cd21){logger[_0x5298('0x24')]('['+[_0x4155dc[_0x5298('0x11')]()]+']',_0x26cd21[_0x5298('0x13')]);_0x57357e(_0x26cd21[_0x5298('0x13')]);});});};}function createRemoteTag(_0x3a24e9,_0x99681,_0x1c3507,_0x13aa06){return new Promise(function(_0x1d1b74,_0x5aa665){var _0x5f32f6={'method':'POST','uri':_0x1c3507+_0x5298('0x41')+'?'+_0x13aa06,'body':{'short_description':_0x3a24e9,'global':!![],'active':!![],'name':_0x3a24e9},'auth':_0x99681,'json':!![]};return rp(_0x5f32f6)[_0x5298('0xb')](function(_0x1339ac){var _0x546f89=_0x1339ac[_0x5298('0xe')][_0x5298('0xf')];_0x1d1b74(_0x546f89);});});}function getRemoteTag(_0x199657,_0x4c9161,_0x63d48b,_0x46d486,_0x15d2ff){return new Promise(function(_0x1bd72e,_0x5d6b05){var _0x404122={'method':_0x5298('0x9'),'uri':_0x63d48b+_0x5298('0x41')+_0x5298('0x42')+_0x199657+'&'+_0x46d486,'auth':_0x4c9161,'json':!![]};return rp(_0x404122)['then'](function(_0xcf416a){if(_0xcf416a[_0x5298('0xe')]['length']>0x0){var _0x14efeb=_0xcf416a['result'][0x0][_0x5298('0xf')];_0x1bd72e(_0x14efeb);}else{return createRemoteTag(_0x199657,_0x4c9161,_0x63d48b,_0x46d486)['then'](function(_0xcb6afc){_0x1bd72e(_0xcb6afc);});}});});}function assignTagToIncident(_0x100a3d,_0x3db62d,_0x31d5ba,_0x457948,_0x2ef7ed){return new Promise(function(_0x3c1f40,_0x55bce1){var _0x123821={'method':'POST','uri':_0x31d5ba+'label_entry'+'?'+_0x2ef7ed,'body':{'label':_0x100a3d,'table':'incident','id_type':'Incident','table_key':_0x457948['ticketId'],'title':_0x5298('0x43')+_0x457948[_0x5298('0x44')],'id_display':_0x457948[_0x5298('0x44')]},'auth':_0x3db62d,'json':!![]};return rp(_0x123821)[_0x5298('0xb')](function(_0x2afc09){_0x3c1f40();})[_0x5298('0x12')](function(){_0x3c1f40();});});}function manageTags(_0x303026,_0x31ff6c,_0x18bc26,_0x4c28ba,_0x30282c,_0x8b1217,_0x5385f0){return new Promise(function(_0x4f2699,_0x546177){var _0x594b6e=[];_0x31ff6c[_0x5298('0x28')](function(_0x2eec44){_0x594b6e[_0x5298('0x45')](getRemoteTag(_0x2eec44,_0x18bc26,_0x4c28ba,_0x8b1217,_0x5385f0));});return Promise['all'](_0x594b6e)[_0x5298('0xb')](function(_0x28c146){if(_0x28c146[_0x5298('0xc')]){logger['info']('['+[_0x303026[_0x5298('0x11')]()]+_0x5298('0x46'),_0x28c146);var _0x57bfa3=[];_0x28c146[_0x5298('0x28')](function(_0x5554b2){_0x57bfa3[_0x5298('0x45')](assignTagToIncident(_0x5554b2,_0x18bc26,_0x4c28ba,_0x30282c,_0x8b1217));});return Promise[_0x5298('0x47')](_0x57bfa3)[_0x5298('0xb')](function(){_0x4f2699();})[_0x5298('0x12')](function(){_0x4f2699();});}else{_0x4f2699();}});});}function getTags(_0x468336,_0x1cffe1,_0x1c5666,_0x50f05d,_0x9db7e,_0x967397){return function(_0x409711){return new Promise(function(_0x125192,_0x42e8f7){var _0x40456e=[];var _0x29ccf7=_0x50f05d['Tags'];if(_0x29ccf7&&_0x29ccf7[_0x5298('0xc')]>0x0){_0x40456e=_['map'](_0x29ccf7,_0x5298('0x36'));}if(_0x40456e['length']>0x0){return manageTags(_0x468336,_0x40456e,_0x1cffe1,_0x1c5666,_0x409711,_0x9db7e,_0x967397)[_0x5298('0xb')](function(){_0x125192(_0x409711);});}else{_0x125192(_0x409711);}});};}function emit(_0x119b59,_0x4963db,_0x2fe398){var _0x1094d8=_0x5298('0x48')+_0x5298('0x49')+_0x5298('0x4a')+'%255EORDERBYDESCnumber';var _0x1704b9={'uri':_0x119b59+_0x5298('0x4b')+_0x2fe398+_0x1094d8};io['to'](util[_0x5298('0x4c')](_0x5298('0x4d'),_0x4963db))[_0x5298('0x4e')]('trigger:browser:url',_0x1704b9);}exports['cs']=function(_0x36de31,_0x500ddf,_0xa207ba,_0x544a95,_0x5a55ea,_0x4a9450,_0x516f88,_0xd51055){var _0x13b0dc={};var _0x45896d={'user':_0x4a9450[_0x5298('0x4f')],'pass':_0x4a9450['password']};var _0x181c31=_0x5298('0x50');var _0x52a294='sysparm_display_value=true';_0x4a9450[_0x5298('0x51')]=intUtil['stripTrailingSlash'](_0x4a9450['remoteUri']);_0x4a9450[_0x5298('0x52')]=intUtil[_0x5298('0x53')](_0x4a9450['serverUrl']);var _0x101d05=util[_0x5298('0x4c')](_0x5298('0x54'),_0x4a9450[_0x5298('0x51')]);_0x13b0dc[_0x5298('0x16')]=!_[_0x5298('0x55')](_0x544a95)?_0x544a95[_0x5298('0x56')]:null;_0x13b0dc['adminEmail']=_0x4a9450[_0x5298('0x56')];_0x13b0dc[_0x5298('0x21')]=_0xd51055['toLowerCase']()===_0x5298('0x38')?_0x500ddf[_0x5298('0x57')]:_0x500ddf[_0x5298('0x58')];_0x13b0dc[_0x5298('0x59')]=_0xd51055===_0x5298('0x5a')||_0xd51055==='unmanaged'?_0x5298('0x5a'):_0x5298('0x38');var _0x991624=util['format'](_0x5298('0x5b'),_0x4a9450[_0x5298('0x52')],_0x500ddf['uniqueid'],md5(_0x500ddf[_0x5298('0x5c')]));if(_0x5a55ea&&_0x5a55ea[_0x5298('0x5d')]){logger[_0x5298('0x10')](_0x5298('0x5e'),_0x5298('0x5f'));_0x500ddf[_0x5298('0x60')]=_0x991624;}else if(_0x516f88&&_0x516f88['recordingFormat']&&_0x516f88[_0x5298('0x61')]!=='none'){logger[_0x5298('0x10')](_0x5298('0x62'),_0x5298('0x5f'));_0x500ddf[_0x5298('0x60')]=_0x991624;}else{_0x500ddf[_0x5298('0x60')]='';}return getAdminUser(_0xd51055,_0x45896d,_0x13b0dc,_0x101d05,_0x52a294,_0x181c31)['then'](getUser(_0xd51055,_0x45896d,_0x101d05,_0x52a294,_0x181c31))['then'](getEndUser(_0xd51055,_0x45896d,_0x101d05,_0x52a294,_0x181c31))[_0x5298('0xb')](getTicket(_0xd51055,_0x45896d,_0x101d05,_0xa207ba,_0x500ddf,_0x52a294))[_0x5298('0xb')](function(_0x4ed703){logger[_0x5298('0x10')](util[_0x5298('0x4c')](_0x5298('0x63'),_0x4ed703[_0x5298('0x3f')]));logger[_0x5298('0x10')](util['format'](_0x5298('0x64'),_0xd51055));if(_0xd51055!==_0x5298('0x65')){logger[_0x5298('0x10')]('['+[_0xd51055['toUpperCase']()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x4a9450['remoteUri'],_0x544a95['name'],_0x4ed703[_0x5298('0x3f')]);}})[_0x5298('0x12')](function(_0x512de5){logger[_0x5298('0x24')]('['+[_0xd51055[_0x5298('0x11')]()]+_0x5298('0x66'),util[_0x5298('0x67')](_0x512de5,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file