Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 47b6e4c..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x2982=['unmanaged',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','util','md5','ioredis','../../../../config/environment','servicenow','redis','defaults','localhost','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','adminId','sys_id','info','toUpperCase','catch','message','],\x20getUser\x20input\x20crm','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','active','true','userId','adminEmail','],\x20getUser\x20crm','error',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20createEndUser\x20crm','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','content','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','POST','assign','getString','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number',']\x20getTicket\x20crm','label','label_entry','Incident','Incident\x20-\x20','ticketNumber','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','user:%s','emit','username','sysparm_limit=1','sysparm_display_value=true','stripTrailingSlash','remoteUri','serverUrl','isNil','email','destcalleridnum','calleridnum','callDirection','format','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s'];(function(_0x411a2d,_0x4ced44){var _0x4865d1=function(_0x283737){while(--_0x283737){_0x411a2d['push'](_0x411a2d['shift']());}};_0x4865d1(++_0x4ced44);}(_0x2982,0x13e));var _0x2298=function(_0x574fe9,_0x1864c9){_0x574fe9=_0x574fe9-0x0;var _0x360a50=_0x2982[_0x574fe9];return _0x360a50;};'use strict';var _=require('lodash');var Promise=require(_0x2298('0x0'));var rp=require('request-promise');var util=require(_0x2298('0x1'));var md5=require(_0x2298('0x2'));var Redis=require(_0x2298('0x3'));var intUtil=require('./util');var config=require(_0x2298('0x4'));var logger=require('../../../../config/logger')(_0x2298('0x5'));config[_0x2298('0x6')]=_[_0x2298('0x7')](config[_0x2298('0x6')],{'host':_0x2298('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function getAdminUser(_0x28dd84,_0x2dfbc3,_0xfe9527,_0x2d4b08,_0x58681c,_0x35f12c){return new Promise(function(_0x362f9f,_0x562885){var _0xb07e2={'method':_0x2298('0x9'),'uri':_0x2d4b08+_0x2298('0xa')+'&'+_0x58681c+'&'+_0x35f12c,'auth':_0x2dfbc3,'json':!![]};return rp(_0xb07e2)[_0x2298('0xb')](function(_0x115c40){if(_0x115c40[_0x2298('0xc')][_0x2298('0xd')]>0x0){_0xfe9527[_0x2298('0xe')]=_0x115c40[_0x2298('0xc')][0x0][_0x2298('0xf')];}logger[_0x2298('0x10')]('['+[_0x28dd84[_0x2298('0x11')]()]+'],\x20getAdminUser\x20crm',_0xfe9527);_0x362f9f(_0xfe9527);})[_0x2298('0x12')](function(_0x45651a){logger['error']('['+[_0x28dd84[_0x2298('0x11')]()]+']',_0x45651a[_0x2298('0x13')]);_0x562885(_0x45651a[_0x2298('0x13')]);});});}function getUser(_0xa44f4e,_0x535fb2,_0x203e1f,_0x36fb69,_0x156eb9){return function(_0x4b14ad){logger['info']('['+[_0xa44f4e['toUpperCase']()]+_0x2298('0x14'),_0x4b14ad);return new Promise(function(_0x2c770e,_0x55f917){if(intUtil['validateEmail'](_0x4b14ad[_0x2298('0x15')])){var _0x520dbd={'method':'GET','uri':_0x203e1f+_0x2298('0x16')+_0x4b14ad[_0x2298('0x15')]+'&'+_0x36fb69+'&'+_0x156eb9,'auth':_0x535fb2,'json':!![]};logger[_0x2298('0x10')]('['+[_0xa44f4e[_0x2298('0x11')]()]+_0x2298('0x17'),_0x520dbd);return rp(_0x520dbd)[_0x2298('0xb')](function(_0xb3a267){logger[_0x2298('0x10')]('['+[_0xa44f4e[_0x2298('0x11')]()]+'],\x20getUser\x20entity',_0xb3a267);if(_0xb3a267[_0x2298('0xc')][_0x2298('0xd')]>0x0&&String(_0xb3a267[_0x2298('0xc')][0x0][_0x2298('0x18')])===_0x2298('0x19')){_0x4b14ad['userId']=_0xb3a267[_0x2298('0xc')][0x0]['sys_id'];}else{_0x4b14ad[_0x2298('0x1a')]=_0x4b14ad[_0x2298('0xe')];_0x4b14ad[_0x2298('0x15')]=_0x4b14ad[_0x2298('0x1b')];}logger[_0x2298('0x10')]('['+[_0xa44f4e['toUpperCase']()]+_0x2298('0x1c'),_0x4b14ad);_0x2c770e(_0x4b14ad);})[_0x2298('0x12')](function(_0x4edca4){logger[_0x2298('0x1d')]('['+[_0xa44f4e[_0x2298('0x11')]()]+']',_0x4edca4[_0x2298('0x13')]);_0x55f917(_0x4edca4[_0x2298('0x13')]);});}else{logger[_0x2298('0x10')]('['+[_0xa44f4e['toUpperCase']()]+_0x2298('0x1e'));_0x4b14ad['userId']=_0x4b14ad[_0x2298('0xe')];_0x4b14ad[_0x2298('0x15')]=_0x4b14ad[_0x2298('0x1b')];_0x2c770e(_0x4b14ad);}});};}function createEndUser(_0x51e5eb,_0x216fc6,_0x2526e0,_0x346389,_0x31cbf2){logger[_0x2298('0x10')]('['+[_0x51e5eb[_0x2298('0x11')]()]+_0x2298('0x1f'),_0x2526e0);return new Promise(function(_0x1dadc0,_0xd4c3f8){var _0x5bb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,'auth':_0x257dc7,'json':!![]};return rp(_0x197c67)[_0x2298('0xb')](function(_0x1f7f78){if(_0x1f7f78[_0x2298('0xc')]['length']>0x0){var _0x21d52b=_0x1f7f78[_0x2298('0xc')][0x0][_0x2298('0xf')];_0x1ed025(_0x21d52b);}else{return createRemoteTag(_0x320cf7,_0x257dc7,_0x146d73,_0x19181c)['then'](function(_0xc408f0){_0x1ed025(_0xc408f0);});}});});}function assignTagToIncident(_0xbdb423,_0x289261,_0x204ebe,_0x5a7b96,_0x1d5e37){return new Promise(function(_0x20a05e,_0x4605fb){var _0x13a159={'method':_0x2298('0x3a'),'uri':_0x204ebe+_0x2298('0x43')+'?'+_0x1d5e37,'body':{'label':_0xbdb423,'table':'incident','id_type':_0x2298('0x44'),'table_key':_0x5a7b96[_0x2298('0x3f')],'title':_0x2298('0x45')+_0x5a7b96[_0x2298('0x46')],'id_display':_0x5a7b96['ticketNumber']},'auth':_0x289261,'json':!![]};return rp(_0x13a159)[_0x2298('0xb')](function(_0x1bd52b){_0x20a05e();})['catch'](function(){_0x20a05e();});});}function manageTags(_0x3d7aae,_0x5bab4d,_0x4b9173,_0x2e27d3,_0x211b77,_0x2f04ad,_0x24f8a8){return new Promise(function(_0x1a255e,_0x3308e0){var _0x464398=[];_0x5bab4d[_0x2298('0x29')](function(_0x17565f){_0x464398['push'](getRemoteTag(_0x17565f,_0x4b9173,_0x2e27d3,_0x2f04ad,_0x24f8a8));});return Promise[_0x2298('0x47')](_0x464398)[_0x2298('0xb')](function(_0x17a001){if(_0x17a001[_0x2298('0xd')]){logger[_0x2298('0x10')]('['+[_0x3d7aae[_0x2298('0x11')]()]+_0x2298('0x48'),_0x17a001);var _0x3f8a1b=[];_0x17a001[_0x2298('0x29')](function(_0xde3ce9){_0x3f8a1b['push'](assignTagToIncident(_0xde3ce9,_0x4b9173,_0x2e27d3,_0x211b77,_0x2f04ad));});return Promise['all'](_0x3f8a1b)[_0x2298('0xb')](function(){_0x1a255e();})[_0x2298('0x12')](function(){_0x1a255e();});}else{_0x1a255e();}});});}function getTags(_0x33b7bf,_0x53a5ea,_0x5bab58,_0x248cab,_0x58dd19,_0x292d6f){return function(_0x45ecdf){return new Promise(function(_0x16158f,_0x6aa2a3){var _0x31818f=[];var _0x235efa=_0x248cab['Tags'];if(_0x235efa&&_0x235efa[_0x2298('0xd')]>0x0){_0x31818f=_[_0x2298('0x49')](_0x235efa,'name');}if(_0x31818f[_0x2298('0xd')]>0x0){return manageTags(_0x33b7bf,_0x31818f,_0x53a5ea,_0x5bab58,_0x45ecdf,_0x58dd19,_0x292d6f)['then'](function(){_0x16158f(_0x45ecdf);});}else{_0x16158f(_0x45ecdf);}});};}function emit(_0x54b4bc,_0x58af03,_0x5c1416){var _0x71b2ea=_0x2298('0x4a')+_0x2298('0x4b')+_0x2298('0x4c')+_0x2298('0x4d');var _0xa6ce7f={'uri':_0x54b4bc+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x5c1416+_0x71b2ea};io['to'](util['format'](_0x2298('0x4e'),_0x58af03))[_0x2298('0x4f')]('trigger:browser:url',_0xa6ce7f);}exports['cs']=function(_0x329dd7,_0x3d3d0d,_0x199bce,_0x5d8f67,_0x3eec3b,_0x292cbb,_0x2b8b8f,_0x7ed1f6){var _0x3d3284={};var _0x1339d4={'user':_0x292cbb[_0x2298('0x50')],'pass':_0x292cbb['password']};var _0x11c66f=_0x2298('0x51');var _0x53277b=_0x2298('0x52');_0x292cbb['remoteUri']=intUtil[_0x2298('0x53')](_0x292cbb[_0x2298('0x54')]);_0x292cbb['serverUrl']=intUtil[_0x2298('0x53')](_0x292cbb[_0x2298('0x55')]);var _0x50918b=util['format']('%s/api/now/table/',_0x292cbb[_0x2298('0x54')]);_0x3d3284[_0x2298('0x15')]=!_[_0x2298('0x56')](_0x5d8f67)?_0x5d8f67['email']:null;_0x3d3284[_0x2298('0x1b')]=_0x292cbb[_0x2298('0x57')];_0x3d3284[_0x2298('0x21')]=_0x7ed1f6['toLowerCase']()===_0x2298('0x39')?_0x3d3d0d[_0x2298('0x58')]:_0x3d3d0d[_0x2298('0x59')];_0x3d3284[_0x2298('0x5a')]=_0x7ed1f6==='queue'||_0x7ed1f6==='unmanaged'?'queue':_0x2298('0x39');var _0x38d99a=util[_0x2298('0x5b')](_0x2298('0x5c'),_0x292cbb['serverUrl'],_0x3d3d0d[_0x2298('0x5d')],md5(_0x3d3d0d[_0x2298('0x5d')]));if(_0x3eec3b&&_0x3eec3b[_0x2298('0x5e')]){logger[_0x2298('0x10')]('[QUEUE]',_0x2298('0x5f'));_0x3d3d0d[_0x2298('0x60')]=_0x38d99a;}else if(_0x2b8b8f&&_0x2b8b8f[_0x2298('0x61')]&&_0x2b8b8f[_0x2298('0x61')]!==_0x2298('0x62')){logger[_0x2298('0x10')](_0x2298('0x63'),_0x2298('0x5f'));_0x3d3d0d[_0x2298('0x60')]=_0x38d99a;}else{_0x3d3d0d['recordingURL']='';}return getAdminUser(_0x7ed1f6,_0x1339d4,_0x3d3284,_0x50918b,_0x53277b,_0x11c66f)[_0x2298('0xb')](getUser(_0x7ed1f6,_0x1339d4,_0x50918b,_0x53277b,_0x11c66f))[_0x2298('0xb')](getEndUser(_0x7ed1f6,_0x1339d4,_0x50918b,_0x53277b,_0x11c66f))[_0x2298('0xb')](getTicket(_0x7ed1f6,_0x1339d4,_0x50918b,_0x199bce,_0x3d3d0d,_0x53277b))[_0x2298('0xb')](function(_0x23b485){logger[_0x2298('0x10')](util['format'](_0x2298('0x64'),_0x23b485['ticketId']));logger['info'](util['format'](_0x2298('0x65'),_0x7ed1f6));if(_0x7ed1f6!==_0x2298('0x66')){logger['info']('['+[_0x7ed1f6['toUpperCase']()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x292cbb[_0x2298('0x54')],_0x5d8f67[_0x2298('0x37')],_0x23b485[_0x2298('0x3f')]);}})[_0x2298('0x12')](function(_0x879cec){logger[_0x2298('0x1d')]('['+[_0x7ed1f6[_0x2298('0x11')]()]+_0x2298('0x67'),util[_0x2298('0x68')](_0x879cec,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file