Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 4c43054..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x41dd=['call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','message','],\x20getUser\x20input\x20crm','validateEmail','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20entity','active','true','userId',']\x20using\x20admin\x20profile','adminEmail','POST','sys_user?','endUserNumber','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','error','forEach','string','type','nameField','customField','content','toString','includes','picklist','idField','toLowerCase','variable','variableName','customVariable','Variable','name','outbound','incident','assign','getString','Subjects','Descriptions','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','Incident','ticketId','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','username','sysparm_limit=1','stripTrailingSlash','serverUrl','email','destcalleridnum','calleridnum','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','The\x20ticket\x20ID\x20is:\x20%s'];(function(_0x2842b4,_0x2b1b7b){var _0x2b9521=function(_0x3613b8){while(--_0x3613b8){_0x2842b4['push'](_0x2842b4['shift']());}};_0x2b9521(++_0x2b1b7b);}(_0x41dd,0xd4));var _0xd41d=function(_0x2ef505,_0x210e76){_0x2ef505=_0x2ef505-0x0;var _0x3029d8=_0x41dd[_0x2ef505];return _0x3029d8;};'use strict';var _=require(_0xd41d('0x0'));var Promise=require(_0xd41d('0x1'));var rp=require(_0xd41d('0x2'));var util=require('util');var md5=require(_0xd41d('0x3'));var Redis=require(_0xd41d('0x4'));var intUtil=require(_0xd41d('0x5'));var config=require(_0xd41d('0x6'));var logger=require(_0xd41d('0x7'))(_0xd41d('0x8'));config[_0xd41d('0x9')]=_[_0xd41d('0xa')](config[_0xd41d('0x9')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xd41d('0x9')]));function getAdminUser(_0x5c9ba4,_0x185db0,_0x2e0615,_0x209907,_0x36f15c,_0x396c1f){return new Promise(function(_0x4cffbb,_0x7c1c75){var _0x4e6393={'method':_0xd41d('0xb'),'uri':_0x209907+_0xd41d('0xc')+'&'+_0x36f15c+'&'+_0x396c1f,'auth':_0x185db0,'json':!![]};return rp(_0x4e6393)[_0xd41d('0xd')](function(_0x2b30df){if(_0x2b30df[_0xd41d('0xe')][_0xd41d('0xf')]>0x0){_0x2e0615['adminId']=_0x2b30df[_0xd41d('0xe')][0x0][_0xd41d('0x10')];}logger[_0xd41d('0x11')]('['+[_0x5c9ba4[_0xd41d('0x12')]()]+_0xd41d('0x13'),_0x2e0615);_0x4cffbb(_0x2e0615);})[_0xd41d('0x14')](function(_0x4895b2){logger['error']('['+[_0x5c9ba4[_0xd41d('0x12')]()]+']',_0x4895b2[_0xd41d('0x15')]);_0x7c1c75(_0x4895b2['message']);});});}function getUser(_0x1e8c66,_0xbdb383,_0x563c8b,_0x39408b,_0x487178){return function(_0x39651a){logger[_0xd41d('0x11')]('['+[_0x1e8c66[_0xd41d('0x12')]()]+_0xd41d('0x16'),_0x39651a);return new Promise(function(_0x4f9830,_0xaef414){if(intUtil[_0xd41d('0x17')](_0x39651a['userEmail'])){var _0x40aad0={'method':_0xd41d('0xb'),'uri':_0x563c8b+_0xd41d('0x18')+_0x39651a[_0xd41d('0x19')]+'&'+_0x39408b+'&'+_0x487178,'auth':_0xbdb383,'json':!![]};logger[_0xd41d('0x11')]('['+[_0x1e8c66[_0xd41d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x40aad0);return rp(_0x40aad0)['then'](function(_0x355b23){logger[_0xd41d('0x11')]('['+[_0x1e8c66[_0xd41d('0x12')]()]+_0xd41d('0x1a'),_0x355b23);if(_0x355b23[_0xd41d('0xe')][_0xd41d('0xf')]>0x0&&String(_0x355b23[_0xd41d('0xe')][0x0][_0xd41d('0x1b')])===_0xd41d('0x1c')){_0x39651a[_0xd41d('0x1d')]=_0x355b23['result'][0x0][_0xd41d('0x10')];}else{_0x39651a[_0xd41d('0x1d')]=_0x39651a['adminId'];_0x39651a[_0xd41d('0x19')]=_0x39651a['adminEmail'];}logger[_0xd41d('0x11')]('['+[_0x1e8c66[_0xd41d('0x12')]()]+'],\x20getUser\x20crm',_0x39651a);_0x4f9830(_0x39651a);})[_0xd41d('0x14')](function(_0x25eecf){logger['error']('['+[_0x1e8c66['toUpperCase']()]+']',_0x25eecf[_0xd41d('0x15')]);_0xaef414(_0x25eecf[_0xd41d('0x15')]);});}else{logger[_0xd41d('0x11')]('['+[_0x1e8c66[_0xd41d('0x12')]()]+_0xd41d('0x1e'));_0x39651a[_0xd41d('0x1d')]=_0x39651a['adminId'];_0x39651a[_0xd41d('0x19')]=_0x39651a[_0xd41d('0x1f')];_0x4f9830(_0x39651a);}});};}function createEndUser(_0xef7225,_0x582cc1,_0x1a3f1b,_0x4f86df,_0x5a7507){logger[_0xd41d('0x11')]('['+[_0xef7225['toUpperCase']()]+'],\x20createEndUser\x20input\x20crm',_0x1a3f1b);return new Promise(function(_0x7e3ae8,_0x4ce981){var _0x58c66c={'method':_0xd41d('0x20'),'uri':_0x4f86df+_0xd41d('0x21')+_0x5a7507,'body':{'user_name':_0x1a3f1b['endUserNumber'],'roles':'user','first_name':_0x1a3f1b[_0xd41d('0x22')],'active':_0xd41d('0x1c'),'date_format':_0xd41d('0x23'),'phone':_0x1a3f1b[_0xd41d('0x22')]},'auth':_0x582cc1,'json':!![]};return rp(_0x58c66c)[_0xd41d('0xd')](function(_0x5efe44){logger['info']('['+[_0xef7225[_0xd41d('0x12')]()]+_0xd41d('0x24'),_0x5efe44[_0xd41d('0xe')]);_0x1a3f1b[_0xd41d('0x25')]=_0x5efe44[_0xd41d('0xe')][_0xd41d('0x10')];_0x7e3ae8(_0x1a3f1b);})[_0xd41d('0x14')](function(_0x18568e){logger['error']('['+[_0xef7225[_0xd41d('0x12')]()]+']',_0x18568e[_0xd41d('0x15')]);_0x4ce981(_0x18568e['message']);});});}function getEndUser(_0x371dea,_0x4ab4fa,_0x24e45d,_0x16007e,_0x2b346a){return function(_0x36871f){logger[_0xd41d('0x11')]('['+[_0x371dea['toUpperCase']()]+_0xd41d('0x26'),_0x36871f);return new Promise(function(_0x4eac17,_0x245d4b){var _0x28d6f7={'method':_0xd41d('0xb'),'uri':_0x24e45d+_0xd41d('0x27')+_0x36871f['endUserNumber']+'&'+_0x16007e+'&'+_0x2b346a,'auth':_0x4ab4fa,'json':!![]};return rp(_0x28d6f7)[_0xd41d('0xd')](function(_0x32e97f){if(_0x32e97f[_0xd41d('0xe')]['length']>0x0){_0x36871f[_0xd41d('0x25')]=_0x32e97f['result'][0x0][_0xd41d('0x10')];logger[_0xd41d('0x11')]('['+[_0x371dea[_0xd41d('0x12')]()]+_0xd41d('0x28'),_0x36871f);_0x4eac17(_0x36871f);}else{return createEndUser(_0x371dea,_0x4ab4fa,_0x36871f,_0x24e45d,_0x16007e)[_0xd41d('0xd')](function(_0x1c1a1f){logger['info']('['+[_0x371dea[_0xd41d('0x12')]()]+_0xd41d('0x29'),_0x1c1a1f);_0x4eac17(_0x1c1a1f);});}})[_0xd41d('0x14')](function(_0x8345ea){logger[_0xd41d('0x2a')]('['+[_0x371dea['toUpperCase']()]+']',_0x8345ea[_0xd41d('0x15')]);_0x245d4b(_0x8345ea[_0xd41d('0x15')]);});});};}function getCustomFields(_0x588bb4,_0x1016bf){var _0x11e417={};if(_0x588bb4[_0xd41d('0xf')]>0x0){_[_0xd41d('0x2b')](_0x588bb4,function(_0x11a673){if(_['includes']([_0xd41d('0x2c'),'picklist'],_0x11a673[_0xd41d('0x2d')])&&_0x11a673[_0xd41d('0x2e')]&&!_0x11a673[_0xd41d('0x2f')]){_0x11e417[_0x11a673[_0xd41d('0x2e')]['toLowerCase']()]=_0x11a673[_0xd41d('0x30')][_0xd41d('0x31')]();}else if(_[_0xd41d('0x32')]([_0xd41d('0x2c'),_0xd41d('0x33')],_0x11a673['type'])&&_0x11a673[_0xd41d('0x34')]&&_0x11a673['customField']){_0x11e417[_0x11a673[_0xd41d('0x34')][_0xd41d('0x35')]()]=_0x11a673[_0xd41d('0x30')][_0xd41d('0x31')]();}else if(_0x11a673[_0xd41d('0x2d')]===_0xd41d('0x36')&&_0x11a673[_0xd41d('0x37')]&&_0x11a673[_0xd41d('0x34')]&&_0x11a673[_0xd41d('0x2f')]){_0x11e417[_0x11a673[_0xd41d('0x34')][_0xd41d('0x35')]()]=_0x1016bf[_0x11a673[_0xd41d('0x37')]][_0xd41d('0x31')]();}else if(_0x11a673[_0xd41d('0x2d')]===_0xd41d('0x38')&&_0x11a673[_0xd41d('0x39')]&&_0x11a673[_0xd41d('0x39')][_0xd41d('0x3a')]&&_0x11a673[_0xd41d('0x34')]&&_0x11a673['customField']){_0x11e417[_0x11a673[_0xd41d('0x34')][_0xd41d('0x35')]()]=_0x1016bf[_0x11a673[_0xd41d('0x39')]['name'][_0xd41d('0x35')]()][_0xd41d('0x31')]();}});}return _0x11e417;}function getTicket(_0x47852b,_0x53f454,_0x1ba44c,_0x422324,_0x5e8e6d,_0x1dcca1){return function(_0x116013){logger[_0xd41d('0x11')]('['+[_0x47852b['toUpperCase']()]+']\x20getTicket\x20input\x20crm',_0x116013);return new Promise(function(_0x3c8dfe,_0x653ea4){var _0x12f46c=_0x47852b[_0xd41d('0x35')]()===_0xd41d('0x3b')?_0x116013[_0xd41d('0x1d')]:_0x116013[_0xd41d('0x25')];var _0x470d28={'method':_0xd41d('0x20'),'uri':_0x1ba44c+_0xd41d('0x3c')+'?'+_0x1dcca1,'body':Object[_0xd41d('0x3d')]({},{'active':'true','caller_id':_0x12f46c,'assigned_to':_0x116013[_0xd41d('0x1d')],'short_description':intUtil[_0xd41d('0x3e')](_0x422324[_0xd41d('0x3f')],_0x5e8e6d,'\x20'),'description':intUtil[_0xd41d('0x3e')](_0x422324[_0xd41d('0x40')],_0x5e8e6d,'\x0a')},getCustomFields(_0x422324['Fields'],_0x5e8e6d)),'auth':_0x53f454,'json':!![]};return rp(_0x470d28)[_0xd41d('0xd')](function(_0x383080){logger['info']('['+[_0x47852b['toUpperCase']()]+']\x20POST\x20incident\x20entity\x20schema',_0x383080['result']);_0x116013['ticketId']=_0x383080[_0xd41d('0xe')]['sys_id'];_0x116013[_0xd41d('0x41')]=_0x383080['result'][_0xd41d('0x42')];logger['info']('['+[_0x47852b[_0xd41d('0x12')]()]+_0xd41d('0x43'),_0x116013);_0x3c8dfe(_0x116013);})[_0xd41d('0x14')](function(_0x21f40a){logger[_0xd41d('0x2a')]('['+[_0x47852b[_0xd41d('0x12')]()]+']',_0x21f40a[_0xd41d('0x15')]);_0x653ea4(_0x21f40a[_0xd41d('0x15')]);});});};}function createRemoteTag(_0x4cafde,_0x33fcef,_0x3ed6e3,_0x3e7631){return new Promise(function(_0x1adcc4,_0x4cd202){var _0x2f1b23={'method':'POST','uri':_0x3ed6e3+_0xd41d('0x44')+'?'+_0x3e7631,'body':{'short_description':_0x4cafde,'global':!![],'active':!![],'name':_0x4cafde},'auth':_0x33fcef,'json':!![]};return rp(_0x2f1b23)[_0xd41d('0xd')](function(_0x148318){var _0x24d4f8=_0x148318[_0xd41d('0xe')][_0xd41d('0x10')];_0x1adcc4(_0x24d4f8);});});}function getRemoteTag(_0x495475,_0x41537f,_0x32ebd,_0x453e6e,_0x110dac){return new Promise(function(_0x53dcf0,_0x52b02f){var _0x3168a6={'method':_0xd41d('0xb'),'uri':_0x32ebd+_0xd41d('0x44')+_0xd41d('0x45')+_0x495475+'&'+_0x453e6e,'auth':_0x41537f,'json':!![]};return rp(_0x3168a6)[_0xd41d('0xd')](function(_0x20c2f7){if(_0x20c2f7['result'][_0xd41d('0xf')]>0x0){var _0x14f14a=_0x20c2f7[_0xd41d('0xe')][0x0][_0xd41d('0x10')];_0x53dcf0(_0x14f14a);}else{return createRemoteTag(_0x495475,_0x41537f,_0x32ebd,_0x453e6e)[_0xd41d('0xd')](function(_0x3285c5){_0x53dcf0(_0x3285c5);});}});});}function assignTagToIncident(_0xf08eff,_0x49786d,_0x40e900,_0x64536,_0x45bce9){return new Promise(function(_0x4e1eff,_0x25e683){var _0x1955d3={'method':_0xd41d('0x20'),'uri':_0x40e900+'label_entry'+'?'+_0x45bce9,'body':{'label':_0xf08eff,'table':'incident','id_type':_0xd41d('0x46'),'table_key':_0x64536[_0xd41d('0x47')],'title':_0xd41d('0x48')+_0x64536[_0xd41d('0x41')],'id_display':_0x64536[_0xd41d('0x41')]},'auth':_0x49786d,'json':!![]};return rp(_0x1955d3)['then'](function(_0x1bd1a0){_0x4e1eff();})['catch'](function(){_0x4e1eff();});});}function manageTags(_0x48171a,_0x3b8597,_0x2164d7,_0xe10c10,_0x29eaed,_0x2d755d,_0x25e51c){return new Promise(function(_0x13f928,_0x37db5c){var _0xd5ccbb=[];_0x3b8597['forEach'](function(_0x45f600){_0xd5ccbb[_0xd41d('0x49')](getRemoteTag(_0x45f600,_0x2164d7,_0xe10c10,_0x2d755d,_0x25e51c));});return Promise[_0xd41d('0x4a')](_0xd5ccbb)[_0xd41d('0xd')](function(_0x2172da){if(_0x2172da[_0xd41d('0xf')]){logger['info']('['+[_0x48171a[_0xd41d('0x12')]()]+_0xd41d('0x4b'),_0x2172da);var _0x6c6882=[];_0x2172da[_0xd41d('0x2b')](function(_0x19e0ac){_0x6c6882[_0xd41d('0x49')](assignTagToIncident(_0x19e0ac,_0x2164d7,_0xe10c10,_0x29eaed,_0x2d755d));});return Promise['all'](_0x6c6882)[_0xd41d('0xd')](function(){_0x13f928();})[_0xd41d('0x14')](function(){_0x13f928();});}else{_0x13f928();}});});}function getTags(_0x5ba43e,_0x30f417,_0x289cc5,_0x156199,_0x111aa7,_0x5d025d){return function(_0x1bc810){return new Promise(function(_0x2774cc,_0x1810fe){var _0x9ffe29=[];var _0x11707d=_0x156199[_0xd41d('0x4c')];if(_0x11707d&&_0x11707d[_0xd41d('0xf')]>0x0){_0x9ffe29=_[_0xd41d('0x4d')](_0x11707d,_0xd41d('0x3a'));}if(_0x9ffe29[_0xd41d('0xf')]>0x0){return manageTags(_0x5ba43e,_0x9ffe29,_0x30f417,_0x289cc5,_0x1bc810,_0x111aa7,_0x5d025d)[_0xd41d('0xd')](function(){_0x2774cc(_0x1bc810);});}else{_0x2774cc(_0x1bc810);}});};}function emit(_0x5d78a0,_0x18adcb,_0x280545){var _0x1ba435=_0xd41d('0x4e')+_0xd41d('0x4f')+'%26sysparm_record_list%3Dactive%253Dtrue'+'%255EORDERBYDESCnumber';var _0x252316={'uri':_0x5d78a0+_0xd41d('0x50')+_0x280545+_0x1ba435};io['to'](util[_0xd41d('0x51')](_0xd41d('0x52'),_0x18adcb))['emit']('trigger:browser:url',_0x252316);}exports['cs']=function(_0x1df313,_0x23e566,_0x43ab18,_0x333ef8,_0x5c0687,_0x41b8c8,_0x5bc5fe,_0x2e8ec5){var _0x22a734={};var _0x2c57e0={'user':_0x41b8c8[_0xd41d('0x53')],'pass':_0x41b8c8['password']};var _0x564a95=_0xd41d('0x54');var _0x85f79='sysparm_display_value=true';_0x41b8c8['remoteUri']=intUtil[_0xd41d('0x55')](_0x41b8c8['remoteUri']);_0x41b8c8[_0xd41d('0x56')]=intUtil['stripTrailingSlash'](_0x41b8c8[_0xd41d('0x56')]);var _0x7cfba0=util[_0xd41d('0x51')]('%s/api/now/table/',_0x41b8c8['remoteUri']);_0x22a734[_0xd41d('0x19')]=!_['isNil'](_0x333ef8)?_0x333ef8[_0xd41d('0x57')]:null;_0x22a734[_0xd41d('0x1f')]=_0x41b8c8[_0xd41d('0x57')];_0x22a734[_0xd41d('0x22')]=_0x2e8ec5[_0xd41d('0x35')]()===_0xd41d('0x3b')?_0x23e566[_0xd41d('0x58')]:_0x23e566[_0xd41d('0x59')];_0x22a734['callDirection']=_0x2e8ec5===_0xd41d('0x5a')||_0x2e8ec5===_0xd41d('0x5b')?_0xd41d('0x5a'):_0xd41d('0x3b');var _0x161fcc=util[_0xd41d('0x51')](_0xd41d('0x5c'),_0x41b8c8[_0xd41d('0x56')],_0x23e566[_0xd41d('0x5d')],md5(_0x23e566[_0xd41d('0x5d')]));if(_0x5c0687&&_0x5c0687['monitor_format']){logger[_0xd41d('0x11')](_0xd41d('0x5e'),_0xd41d('0x5f'));_0x23e566[_0xd41d('0x60')]=_0x161fcc;}else if(_0x5bc5fe&&_0x5bc5fe[_0xd41d('0x61')]&&_0x5bc5fe['recordingFormat']!==_0xd41d('0x62')){logger['info']('[OUTBOUND]',_0xd41d('0x5f'));_0x23e566[_0xd41d('0x60')]=_0x161fcc;}else{_0x23e566[_0xd41d('0x60')]='';}return getAdminUser(_0x2e8ec5,_0x2c57e0,_0x22a734,_0x7cfba0,_0x85f79,_0x564a95)['then'](getUser(_0x2e8ec5,_0x2c57e0,_0x7cfba0,_0x85f79,_0x564a95))['then'](getEndUser(_0x2e8ec5,_0x2c57e0,_0x7cfba0,_0x85f79,_0x564a95))['then'](getTicket(_0x2e8ec5,_0x2c57e0,_0x7cfba0,_0x43ab18,_0x23e566,_0x85f79))['then'](function(_0x2fb58a){logger['info'](util[_0xd41d('0x51')](_0xd41d('0x63'),_0x2fb58a['ticketId']));logger[_0xd41d('0x11')](util[_0xd41d('0x51')](_0xd41d('0x64'),_0x2e8ec5));if(_0x2e8ec5!==_0xd41d('0x5b')){logger[_0xd41d('0x11')]('['+[_0x2e8ec5[_0xd41d('0x12')]()]+']',_0xd41d('0x65'));emit(_0x41b8c8['remoteUri'],_0x333ef8['name'],_0x2fb58a[_0xd41d('0x47')]);}})[_0xd41d('0x14')](function(_0x30f957){logger[_0xd41d('0x2a')]('['+[_0x2e8ec5['toUpperCase']()]+_0xd41d('0x66'),util[_0xd41d('0x67')](_0x30f957,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file