Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 55ec532..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x2ef3=['userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','type','nameField','customField','idField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','catch','label','?sysparm_query=name%3D','label_entry','Incident','push','all','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','format','emit','trigger:browser:url','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','isNil','calleridnum','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','recordingURL','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','request-promise','util','md5','ioredis','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','error','message','info','validateEmail'];(function(_0x52ac61,_0x9434b7){var _0x2cf25c=function(_0xfe79aa){while(--_0xfe79aa){_0x52ac61['push'](_0x52ac61['shift']());}};_0x2cf25c(++_0x9434b7);}(_0x2ef3,0xba));var _0x32ef=function(_0xe6a858,_0x5501e3){_0xe6a858=_0xe6a858-0x0;var _0x4b2fc8=_0x2ef3[_0xe6a858];return _0x4b2fc8;};'use strict';var _=require(_0x32ef('0x0'));var Promise=require(_0x32ef('0x1'));var rp=require(_0x32ef('0x2'));var util=require(_0x32ef('0x3'));var md5=require(_0x32ef('0x4'));var Redis=require(_0x32ef('0x5'));var intUtil=require('./util');var config=require(_0x32ef('0x6'));var logger=require(_0x32ef('0x7'))('servicenow');config[_0x32ef('0x8')]=_[_0x32ef('0x9')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x32ef('0xa'))(new Redis(config[_0x32ef('0x8')]));function getAdminUser(_0x367c39,_0x2fb8eb,_0x234863,_0x298066,_0x2484a0,_0x2bbb50){return new Promise(function(_0x28275c,_0x77df79){var _0x56eb42={'method':'GET','uri':_0x298066+_0x32ef('0xb')+'&'+_0x2484a0+'&'+_0x2bbb50,'auth':_0x2fb8eb,'json':!![]};return rp(_0x56eb42)[_0x32ef('0xc')](function(_0x45bfd5){if(_0x45bfd5[_0x32ef('0xd')]['length']>0x0){_0x234863[_0x32ef('0xe')]=_0x45bfd5['result'][0x0][_0x32ef('0xf')];}logger['info']('['+[_0x367c39[_0x32ef('0x10')]()]+_0x32ef('0x11'),_0x234863);_0x28275c(_0x234863);})['catch'](function(_0x539d18){logger[_0x32ef('0x12')]('['+[_0x367c39['toUpperCase']()]+']',_0x539d18[_0x32ef('0x13')]);_0x77df79(_0x539d18[_0x32ef('0x13')]);});});}function getUser(_0x93d492,_0x54c7f5,_0x57aff1,_0x55bf0b,_0x531e30){return function(_0x13db1a){logger[_0x32ef('0x14')]('['+[_0x93d492[_0x32ef('0x10')]()]+'],\x20getUser\x20input\x20crm',_0x13db1a);return new Promise(function(_0x5d559b,_0x1eb468){if(intUtil[_0x32ef('0x15')](_0x13db1a[_0x32ef('0x16')])){var _0x57863c={'method':_0x32ef('0x17'),'uri':_0x57aff1+_0x32ef('0x18')+_0x13db1a['userEmail']+'&'+_0x55bf0b+'&'+_0x531e30,'auth':_0x54c7f5,'json':!![]};logger[_0x32ef('0x14')]('['+[_0x93d492[_0x32ef('0x10')]()]+_0x32ef('0x19'),_0x57863c);return rp(_0x57863c)[_0x32ef('0xc')](function(_0x445cda){logger[_0x32ef('0x14')]('['+[_0x93d492['toUpperCase']()]+_0x32ef('0x1a'),_0x445cda);if(_0x445cda['result'][_0x32ef('0x1b')]>0x0&&String(_0x445cda[_0x32ef('0xd')][0x0]['active'])===_0x32ef('0x1c')){_0x13db1a[_0x32ef('0x1d')]=_0x445cda[_0x32ef('0xd')][0x0]['sys_id'];}else{_0x13db1a['userId']=_0x13db1a[_0x32ef('0xe')];_0x13db1a[_0x32ef('0x16')]=_0x13db1a[_0x32ef('0x1e')];}logger['info']('['+[_0x93d492['toUpperCase']()]+_0x32ef('0x1f'),_0x13db1a);_0x5d559b(_0x13db1a);})['catch'](function(_0x51a412){logger[_0x32ef('0x12')]('['+[_0x93d492[_0x32ef('0x10')]()]+']',_0x51a412[_0x32ef('0x13')]);_0x1eb468(_0x51a412[_0x32ef('0x13')]);});}else{logger[_0x32ef('0x14')]('['+[_0x93d492[_0x32ef('0x10')]()]+_0x32ef('0x20'));_0x13db1a[_0x32ef('0x1d')]=_0x13db1a[_0x32ef('0xe')];_0x13db1a[_0x32ef('0x16')]=_0x13db1a[_0x32ef('0x1e')];_0x5d559b(_0x13db1a);}});};}function createEndUser(_0xba4b3f,_0x5a88a5,_0xd65fde,_0x2f5d06,_0x5a04cd){logger[_0x32ef('0x14')]('['+[_0xba4b3f[_0x32ef('0x10')]()]+_0x32ef('0x21'),_0xd65fde);return new Promise(function(_0x26e207,_0x50a95b){var _0x10e38c={'method':_0x32ef('0x22'),'uri':_0x2f5d06+_0x32ef('0x23')+_0x5a04cd,'body':{'user_name':_0xd65fde[_0x32ef('0x24')],'roles':_0x32ef('0x25'),'first_name':_0xd65fde[_0x32ef('0x24')],'active':_0x32ef('0x1c'),'date_format':'System','phone':_0xd65fde[_0x32ef('0x24')]},'auth':_0x5a88a5,'json':!![]};return rp(_0x10e38c)['then'](function(_0x38bf73){logger[_0x32ef('0x14')]('['+[_0xba4b3f['toUpperCase']()]+_0x32ef('0x26'),_0x38bf73[_0x32ef('0xd')]);_0xd65fde[_0x32ef('0x27')]=_0x38bf73[_0x32ef('0xd')][_0x32ef('0xf')];_0x26e207(_0xd65fde);})['catch'](function(_0x50ecd6){logger[_0x32ef('0x12')]('['+[_0xba4b3f['toUpperCase']()]+']',_0x50ecd6[_0x32ef('0x13')]);_0x50a95b(_0x50ecd6[_0x32ef('0x13')]);});});}function getEndUser(_0x2f1349,_0x390670,_0x389583,_0x22fa1a,_0x566b56){return function(_0x482d3a){logger['info']('['+[_0x2f1349[_0x32ef('0x10')]()]+_0x32ef('0x28'),_0x482d3a);return new Promise(function(_0x136b02,_0x5f2443){var _0x4fb402={'method':_0x32ef('0x17'),'uri':_0x389583+_0x32ef('0x29')+_0x482d3a[_0x32ef('0x24')]+'&'+_0x22fa1a+'&'+_0x566b56,'auth':_0x390670,'json':!![]};return rp(_0x4fb402)['then'](function(_0x4abbd6){if(_0x4abbd6[_0x32ef('0xd')][_0x32ef('0x1b')]>0x0){_0x482d3a[_0x32ef('0x27')]=_0x4abbd6[_0x32ef('0xd')][0x0][_0x32ef('0xf')];logger[_0x32ef('0x14')]('['+[_0x2f1349[_0x32ef('0x10')]()]+_0x32ef('0x2a'),_0x482d3a);_0x136b02(_0x482d3a);}else{return createEndUser(_0x2f1349,_0x390670,_0x482d3a,_0x389583,_0x22fa1a)[_0x32ef('0xc')](function(_0x4de939){logger[_0x32ef('0x14')]('['+[_0x2f1349[_0x32ef('0x10')]()]+_0x32ef('0x2b'),_0x4de939);_0x136b02(_0x4de939);});}})['catch'](function(_0x365125){logger[_0x32ef('0x12')]('['+[_0x2f1349[_0x32ef('0x10')]()]+']',_0x365125[_0x32ef('0x13')]);_0x5f2443(_0x365125[_0x32ef('0x13')]);});});};}function getCustomFields(_0x33a0fb,_0x256c40){var _0x1cebed={};if(_0x33a0fb[_0x32ef('0x1b')]>0x0){_[_0x32ef('0x2c')](_0x33a0fb,function(_0xb4db74){if(_0xb4db74[_0x32ef('0x2d')]==='string'&&_0xb4db74[_0x32ef('0x2e')]&&!_0xb4db74[_0x32ef('0x2f')]){_0x1cebed[_0xb4db74[_0x32ef('0x30')][_0x32ef('0x31')]()]=_0xb4db74[_0x32ef('0x32')][_0x32ef('0x33')]();}else if(_0xb4db74[_0x32ef('0x2d')]==='string'&&_0xb4db74['idField']&&_0xb4db74[_0x32ef('0x2f')]){_0x1cebed[_0xb4db74[_0x32ef('0x30')][_0x32ef('0x31')]()]=_0xb4db74[_0x32ef('0x32')]['toString']();}else if(_0xb4db74[_0x32ef('0x2d')]===_0x32ef('0x34')&&_0xb4db74['variableName']&&_0xb4db74[_0x32ef('0x30')]&&_0xb4db74['customField']){_0x1cebed[_0xb4db74[_0x32ef('0x30')][_0x32ef('0x31')]()]=_0x256c40[_0xb4db74[_0x32ef('0x35')]][_0x32ef('0x33')]();}else if(_0xb4db74[_0x32ef('0x2d')]===_0x32ef('0x36')&&_0xb4db74[_0x32ef('0x37')]&&_0xb4db74[_0x32ef('0x37')][_0x32ef('0x38')]&&_0xb4db74[_0x32ef('0x30')]&&_0xb4db74['customField']){_0x1cebed[_0xb4db74[_0x32ef('0x30')]['toLowerCase']()]=_0x256c40[_0xb4db74[_0x32ef('0x37')][_0x32ef('0x38')][_0x32ef('0x31')]()]['toString']();}});}return _0x1cebed;}function getTicket(_0x502113,_0x230ac9,_0x37b954,_0x241f82,_0x35b4e0,_0x40bf12){return function(_0x12c9e6){logger['info']('['+[_0x502113['toUpperCase']()]+_0x32ef('0x39'),_0x12c9e6);return new Promise(function(_0x270826,_0x27d65b){var _0x13b270=_0x502113[_0x32ef('0x31')]()===_0x32ef('0x3a')?_0x12c9e6[_0x32ef('0x1d')]:_0x12c9e6[_0x32ef('0x27')];var _0xc10e7={'method':_0x32ef('0x22'),'uri':_0x37b954+_0x32ef('0x3b')+'?'+_0x40bf12,'body':Object[_0x32ef('0x3c')]({},{'active':_0x32ef('0x1c'),'caller_id':_0x13b270,'assigned_to':_0x12c9e6['userId'],'short_description':intUtil[_0x32ef('0x3d')](_0x241f82[_0x32ef('0x3e')],_0x35b4e0,'\x20'),'description':intUtil[_0x32ef('0x3d')](_0x241f82[_0x32ef('0x3f')],_0x35b4e0,'\x0a')},getCustomFields(_0x241f82[_0x32ef('0x40')],_0x35b4e0)),'auth':_0x230ac9,'json':!![]};return rp(_0xc10e7)[_0x32ef('0xc')](function(_0x278696){logger[_0x32ef('0x14')]('['+[_0x502113[_0x32ef('0x10')]()]+_0x32ef('0x41'),_0x278696[_0x32ef('0xd')]);_0x12c9e6[_0x32ef('0x42')]=_0x278696[_0x32ef('0xd')][_0x32ef('0xf')];_0x12c9e6[_0x32ef('0x43')]=_0x278696[_0x32ef('0xd')][_0x32ef('0x44')];logger[_0x32ef('0x14')]('['+[_0x502113['toUpperCase']()]+']\x20getTicket\x20crm',_0x12c9e6);_0x270826(_0x12c9e6);})[_0x32ef('0x45')](function(_0x259c32){logger[_0x32ef('0x12')]('['+[_0x502113[_0x32ef('0x10')]()]+']',_0x259c32[_0x32ef('0x13')]);_0x27d65b(_0x259c32[_0x32ef('0x13')]);});});};}function createRemoteTag(_0x1572d9,_0x1f105a,_0x15b640,_0x368bf1){return new Promise(function(_0x3697a7,_0x4a6fd2){var _0x21216d={'method':_0x32ef('0x22'),'uri':_0x15b640+_0x32ef('0x46')+'?'+_0x368bf1,'body':{'short_description':_0x1572d9,'global':!![],'active':!![],'name':_0x1572d9},'auth':_0x1f105a,'json':!![]};return rp(_0x21216d)[_0x32ef('0xc')](function(_0x38314a){var _0x387cf0=_0x38314a['result'][_0x32ef('0xf')];_0x3697a7(_0x387cf0);});});}function getRemoteTag(_0x1eeb3e,_0x31d5d8,_0x56b7ce,_0x1b0faa,_0x52692a){return new Promise(function(_0x2ee3dd,_0xbe35b){var _0x579bc1={'method':_0x32ef('0x17'),'uri':_0x56b7ce+'label'+_0x32ef('0x47')+_0x1eeb3e+'&'+_0x1b0faa,'auth':_0x31d5d8,'json':!![]};return rp(_0x579bc1)[_0x32ef('0xc')](function(_0x2bff39){if(_0x2bff39[_0x32ef('0xd')][_0x32ef('0x1b')]>0x0){var _0x30e377=_0x2bff39[_0x32ef('0xd')][0x0]['sys_id'];_0x2ee3dd(_0x30e377);}else{return createRemoteTag(_0x1eeb3e,_0x31d5d8,_0x56b7ce,_0x1b0faa)['then'](function(_0xdfa103){_0x2ee3dd(_0xdfa103);});}});});}function assignTagToIncident(_0x52232a,_0x4fbab6,_0xb519e9,_0x89d0b3,_0x2ef0f8){return new Promise(function(_0x6aae59,_0x2468e6){var _0x356704={'method':_0x32ef('0x22'),'uri':_0xb519e9+_0x32ef('0x48')+'?'+_0x2ef0f8,'body':{'label':_0x52232a,'table':_0x32ef('0x3b'),'id_type':_0x32ef('0x49'),'table_key':_0x89d0b3['ticketId'],'title':'Incident\x20-\x20'+_0x89d0b3[_0x32ef('0x43')],'id_display':_0x89d0b3[_0x32ef('0x43')]},'auth':_0x4fbab6,'json':!![]};return rp(_0x356704)['then'](function(_0xda1d1){_0x6aae59();})[_0x32ef('0x45')](function(){_0x6aae59();});});}function manageTags(_0x2b5703,_0x49c245,_0x2ac877,_0x3c31d0,_0x20dcc5,_0x52dfe0,_0x5e6030){return new Promise(function(_0x13ea1a,_0x47d8bf){var _0x17f447=[];_0x49c245['forEach'](function(_0x58b652){_0x17f447[_0x32ef('0x4a')](getRemoteTag(_0x58b652,_0x2ac877,_0x3c31d0,_0x52dfe0,_0x5e6030));});return Promise[_0x32ef('0x4b')](_0x17f447)[_0x32ef('0xc')](function(_0x5dca6a){if(_0x5dca6a[_0x32ef('0x1b')]){logger[_0x32ef('0x14')]('['+[_0x2b5703[_0x32ef('0x10')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x5dca6a);var _0x4557ce=[];_0x5dca6a[_0x32ef('0x2c')](function(_0x4c3bab){_0x4557ce['push'](assignTagToIncident(_0x4c3bab,_0x2ac877,_0x3c31d0,_0x20dcc5,_0x52dfe0));});return Promise[_0x32ef('0x4b')](_0x4557ce)[_0x32ef('0xc')](function(){_0x13ea1a();})[_0x32ef('0x45')](function(){_0x13ea1a();});}else{_0x13ea1a();}});});}function getTags(_0x339625,_0x4c4df8,_0x40700e,_0x4c89e8,_0x285330,_0x63b65){return function(_0x25b6d6){return new Promise(function(_0x36ed97,_0x21e930){var _0x340861=[];var _0x1dc755=_0x4c89e8[_0x32ef('0x4c')];if(_0x1dc755&&_0x1dc755[_0x32ef('0x1b')]>0x0){_0x340861=_['map'](_0x1dc755,_0x32ef('0x38'));}if(_0x340861[_0x32ef('0x1b')]>0x0){return manageTags(_0x339625,_0x340861,_0x4c4df8,_0x40700e,_0x25b6d6,_0x285330,_0x63b65)[_0x32ef('0xc')](function(){_0x36ed97(_0x25b6d6);});}else{_0x36ed97(_0x25b6d6);}});};}function emit(_0x1c629d,_0x79ae28,_0x5ad75c){var _0x47c0ed=_0x32ef('0x4d')+_0x32ef('0x4e')+_0x32ef('0x4f')+_0x32ef('0x50');var _0x1a8bad={'uri':_0x1c629d+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x5ad75c+_0x47c0ed};io['to'](util[_0x32ef('0x51')]('user:%s',_0x79ae28))[_0x32ef('0x52')](_0x32ef('0x53'),_0x1a8bad);}exports['cs']=function(_0x48b6f4,_0x5402b4,_0x2c9f7a,_0x1538d0,_0x2e0873,_0x5b378b,_0x52b63b,_0x3b4a8e){var _0x5edd29={};var _0x7d2c3a={'user':_0x5b378b[_0x32ef('0x54')],'pass':_0x5b378b['password']};var _0x476bbf=_0x32ef('0x55');var _0x974974=_0x32ef('0x56');_0x5b378b[_0x32ef('0x57')]=intUtil[_0x32ef('0x58')](_0x5b378b[_0x32ef('0x57')]);_0x5b378b[_0x32ef('0x59')]=intUtil[_0x32ef('0x58')](_0x5b378b[_0x32ef('0x59')]);var _0x132d9f=util[_0x32ef('0x51')]('%s/api/now/table/',_0x5b378b['remoteUri']);_0x5edd29[_0x32ef('0x16')]=!_[_0x32ef('0x5a')](_0x1538d0)?_0x1538d0['email']:null;_0x5edd29[_0x32ef('0x1e')]=_0x5b378b['email'];_0x5edd29[_0x32ef('0x24')]=_0x3b4a8e[_0x32ef('0x31')]()===_0x32ef('0x3a')?_0x5402b4['destcalleridnum']:_0x5402b4[_0x32ef('0x5b')];_0x5edd29['callDirection']=_0x3b4a8e===_0x32ef('0x5c')||_0x3b4a8e===_0x32ef('0x5d')?'queue':'outbound';var _0x3c9039=util['format'](_0x32ef('0x5e'),_0x5b378b['serverUrl'],_0x5402b4[_0x32ef('0x5f')],md5(_0x5402b4[_0x32ef('0x5f')]));if(_0x2e0873&&_0x2e0873[_0x32ef('0x60')]){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x5402b4[_0x32ef('0x61')]=_0x3c9039;}else if(_0x52b63b&&_0x52b63b['recordingFormat']&&_0x52b63b[_0x32ef('0x62')]!==_0x32ef('0x63')){logger[_0x32ef('0x14')](_0x32ef('0x64'),_0x32ef('0x65'));_0x5402b4[_0x32ef('0x61')]=_0x3c9039;}else{_0x5402b4['recordingURL']='';}return getAdminUser(_0x3b4a8e,_0x7d2c3a,_0x5edd29,_0x132d9f,_0x974974,_0x476bbf)[_0x32ef('0xc')](getUser(_0x3b4a8e,_0x7d2c3a,_0x132d9f,_0x974974,_0x476bbf))['then'](getEndUser(_0x3b4a8e,_0x7d2c3a,_0x132d9f,_0x974974,_0x476bbf))['then'](getTicket(_0x3b4a8e,_0x7d2c3a,_0x132d9f,_0x2c9f7a,_0x5402b4,_0x974974))[_0x32ef('0xc')](function(_0x5c4f2a){logger[_0x32ef('0x14')](util[_0x32ef('0x51')]('The\x20ticket\x20ID\x20is:\x20%s',_0x5c4f2a[_0x32ef('0x42')]));logger[_0x32ef('0x14')](util[_0x32ef('0x51')](_0x32ef('0x66'),_0x3b4a8e));if(_0x3b4a8e!==_0x32ef('0x5d')){logger[_0x32ef('0x14')]('['+[_0x3b4a8e['toUpperCase']()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x5b378b[_0x32ef('0x57')],_0x1538d0['name'],_0x5c4f2a[_0x32ef('0x42')]);}})[_0x32ef('0x45')](function(_0x114d8e){logger[_0x32ef('0x12')]('['+[_0x3b4a8e[_0x32ef('0x10')]()]+_0x32ef('0x67'),util['inspect'](_0x114d8e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file