Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 7f72ae8..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x449a=[']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push','all','forEach','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','inspect','lodash','bluebird','md5','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','validateEmail','userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','result','true','userId','adminEmail','],\x20getUser\x20crm','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','],\x20getEndUser\x20crm','includes','picklist','type','nameField','content','customField','idField','toLowerCase','toString','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Descriptions','Fields'];(function(_0x5a77f9,_0x17d349){var _0x241b66=function(_0x1b4a1c){while(--_0x1b4a1c){_0x5a77f9['push'](_0x5a77f9['shift']());}};_0x241b66(++_0x17d349);}(_0x449a,0xf7));var _0xa449=function(_0x24259d,_0x64a194){_0x24259d=_0x24259d-0x0;var _0x5a701=_0x449a[_0x24259d];return _0x5a701;};'use strict';var _=require(_0xa449('0x0'));var Promise=require(_0xa449('0x1'));var rp=require('request-promise');var util=require('util');var md5=require(_0xa449('0x2'));var Redis=require('ioredis');var intUtil=require(_0xa449('0x3'));var config=require(_0xa449('0x4'));var logger=require(_0xa449('0x5'))('servicenow');config[_0xa449('0x6')]=_['defaults'](config[_0xa449('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0xa449('0x7'))(new Redis(config['redis']));function getAdminUser(_0x48f62c,_0x43ccc4,_0x5135f7,_0x1a591e,_0x53c6e1,_0x5aad3f){return new Promise(function(_0x76e62,_0x25b0eb){var _0x6af1c8={'method':'GET','uri':_0x1a591e+_0xa449('0x8')+'&'+_0x53c6e1+'&'+_0x5aad3f,'auth':_0x43ccc4,'json':!![]};return rp(_0x6af1c8)[_0xa449('0x9')](function(_0x51726c){if(_0x51726c['result'][_0xa449('0xa')]>0x0){_0x5135f7[_0xa449('0xb')]=_0x51726c['result'][0x0][_0xa449('0xc')];}logger[_0xa449('0xd')]('['+[_0x48f62c[_0xa449('0xe')]()]+_0xa449('0xf'),_0x5135f7);_0x76e62(_0x5135f7);})[_0xa449('0x10')](function(_0x9dc951){logger[_0xa449('0x11')]('['+[_0x48f62c[_0xa449('0xe')]()]+']',_0x9dc951[_0xa449('0x12')]);_0x25b0eb(_0x9dc951[_0xa449('0x12')]);});});}function getUser(_0x55cc83,_0x12721f,_0x1f1d71,_0x19a380,_0x4d67c3){return function(_0x55462){logger[_0xa449('0xd')]('['+[_0x55cc83['toUpperCase']()]+'],\x20getUser\x20input\x20crm',_0x55462);return new Promise(function(_0x6c12a1,_0x41b0b0){if(intUtil[_0xa449('0x13')](_0x55462[_0xa449('0x14')])){var _0x1971e1={'method':_0xa449('0x15'),'uri':_0x1f1d71+_0xa449('0x16')+_0x55462['userEmail']+'&'+_0x19a380+'&'+_0x4d67c3,'auth':_0x12721f,'json':!![]};logger[_0xa449('0xd')]('['+[_0x55cc83[_0xa449('0xe')]()]+_0xa449('0x17'),_0x1971e1);return rp(_0x1971e1)[_0xa449('0x9')](function(_0x4926d6){logger[_0xa449('0xd')]('['+[_0x55cc83['toUpperCase']()]+_0xa449('0x18'),_0x4926d6);if(_0x4926d6[_0xa449('0x19')][_0xa449('0xa')]>0x0&&String(_0x4926d6[_0xa449('0x19')][0x0]['active'])===_0xa449('0x1a')){_0x55462['userId']=_0x4926d6['result'][0x0][_0xa449('0xc')];}else{_0x55462[_0xa449('0x1b')]=_0x55462['adminId'];_0x55462[_0xa449('0x14')]=_0x55462[_0xa449('0x1c')];}logger[_0xa449('0xd')]('['+[_0x55cc83[_0xa449('0xe')]()]+_0xa449('0x1d'),_0x55462);_0x6c12a1(_0x55462);})[_0xa449('0x10')](function(_0x4e370d){logger[_0xa449('0x11')]('['+[_0x55cc83[_0xa449('0xe')]()]+']',_0x4e370d['message']);_0x41b0b0(_0x4e370d['message']);});}else{logger[_0xa449('0xd')]('['+[_0x55cc83['toUpperCase']()]+']\x20using\x20admin\x20profile');_0x55462[_0xa449('0x1b')]=_0x55462[_0xa449('0xb')];_0x55462[_0xa449('0x14')]=_0x55462[_0xa449('0x1c')];_0x6c12a1(_0x55462);}});};}function createEndUser(_0x2750d0,_0x4ac236,_0x11229d,_0x50077a,_0x58ca06){logger[_0xa449('0xd')]('['+[_0x2750d0[_0xa449('0xe')]()]+_0xa449('0x1e'),_0x11229d);return new Promise(function(_0x3f146c,_0x1f88b7){var _0x1fe4d4={'method':_0xa449('0x1f'),'uri':_0x50077a+_0xa449('0x20')+_0x58ca06,'body':{'user_name':_0x11229d[_0xa449('0x21')],'roles':_0xa449('0x22'),'first_name':_0x11229d[_0xa449('0x21')],'active':_0xa449('0x1a'),'date_format':'System','phone':_0x11229d[_0xa449('0x21')]},'auth':_0x4ac236,'json':!![]};return rp(_0x1fe4d4)[_0xa449('0x9')](function(_0x5334a3){logger[_0xa449('0xd')]('['+[_0x2750d0['toUpperCase']()]+_0xa449('0x23'),_0x5334a3[_0xa449('0x19')]);_0x11229d[_0xa449('0x24')]=_0x5334a3['result'][_0xa449('0xc')];_0x3f146c(_0x11229d);})[_0xa449('0x10')](function(_0x220901){logger['error']('['+[_0x2750d0['toUpperCase']()]+']',_0x220901[_0xa449('0x12')]);_0x1f88b7(_0x220901[_0xa449('0x12')]);});});}function getEndUser(_0x609735,_0x2b1340,_0x5bf27e,_0x57dfa9,_0x593af4){return function(_0x58b17c){logger[_0xa449('0xd')]('['+[_0x609735[_0xa449('0xe')]()]+_0xa449('0x25'),_0x58b17c);return new Promise(function(_0x2cebdc,_0x284ee3){var _0x4e5881={'method':'GET','uri':_0x5bf27e+'sys_user?sysparm_query=phone%3D'+_0x58b17c[_0xa449('0x21')]+'&'+_0x57dfa9+'&'+_0x593af4,'auth':_0x2b1340,'json':!![]};return rp(_0x4e5881)[_0xa449('0x9')](function(_0x535cfa){if(_0x535cfa[_0xa449('0x19')]['length']>0x0){_0x58b17c[_0xa449('0x24')]=_0x535cfa['result'][0x0]['sys_id'];logger[_0xa449('0xd')]('['+[_0x609735[_0xa449('0xe')]()]+_0xa449('0x26'),_0x58b17c);_0x2cebdc(_0x58b17c);}else{return createEndUser(_0x609735,_0x2b1340,_0x58b17c,_0x5bf27e,_0x57dfa9)['then'](function(_0x1e27b7){logger['info']('['+[_0x609735['toUpperCase']()]+'],\x20createEndUser\x20crm',_0x1e27b7);_0x2cebdc(_0x1e27b7);});}})[_0xa449('0x10')](function(_0x139668){logger[_0xa449('0x11')]('['+[_0x609735[_0xa449('0xe')]()]+']',_0x139668['message']);_0x284ee3(_0x139668[_0xa449('0x12')]);});});};}function getCustomFields(_0x55021d,_0x4e7e72){var _0x5bed0e={};if(_0x55021d[_0xa449('0xa')]>0x0){_['forEach'](_0x55021d,function(_0x1695a0){if(_[_0xa449('0x27')](['string',_0xa449('0x28')],_0x1695a0[_0xa449('0x29')])&&_0x1695a0[_0xa449('0x2a')]&&!_0x1695a0['customField']){_0x5bed0e[_0x1695a0[_0xa449('0x2a')]['toLowerCase']()]=_0x1695a0[_0xa449('0x2b')]['toString']();}else if(_[_0xa449('0x27')](['string','picklist'],_0x1695a0[_0xa449('0x29')])&&_0x1695a0['idField']&&_0x1695a0[_0xa449('0x2c')]){_0x5bed0e[_0x1695a0[_0xa449('0x2d')][_0xa449('0x2e')]()]=_0x1695a0['content'][_0xa449('0x2f')]();}else if(_0x1695a0['type']==='variable'&&_0x1695a0[_0xa449('0x30')]&&_0x1695a0[_0xa449('0x2d')]&&_0x1695a0[_0xa449('0x2c')]){_0x5bed0e[_0x1695a0[_0xa449('0x2d')][_0xa449('0x2e')]()]=_0x4e7e72[_0x1695a0[_0xa449('0x30')]]['toString']();}else if(_0x1695a0[_0xa449('0x29')]===_0xa449('0x31')&&_0x1695a0[_0xa449('0x32')]&&_0x1695a0[_0xa449('0x32')]['name']&&_0x1695a0['idField']&&_0x1695a0[_0xa449('0x2c')]){_0x5bed0e[_0x1695a0['idField']['toLowerCase']()]=_0x4e7e72[_0x1695a0[_0xa449('0x32')][_0xa449('0x33')][_0xa449('0x2e')]()]['toString']();}});}return _0x5bed0e;}function getTicket(_0x1dab5c,_0xa9493c,_0x3c57a1,_0x4a38e8,_0x4305f5,_0x3da29a){return function(_0x95250){logger[_0xa449('0xd')]('['+[_0x1dab5c[_0xa449('0xe')]()]+_0xa449('0x34'),_0x95250);return new Promise(function(_0x533bd2,_0x94b034){var _0x507a9d=_0x1dab5c[_0xa449('0x2e')]()===_0xa449('0x35')?_0x95250['userId']:_0x95250['endUserId'];var _0x13c458={'method':'POST','uri':_0x3c57a1+'incident'+'?'+_0x3da29a,'body':Object[_0xa449('0x36')]({},{'active':_0xa449('0x1a'),'caller_id':_0x507a9d,'assigned_to':_0x95250[_0xa449('0x1b')],'short_description':intUtil[_0xa449('0x37')](_0x4a38e8[_0xa449('0x38')],_0x4305f5,'\x20'),'description':intUtil[_0xa449('0x37')](_0x4a38e8[_0xa449('0x39')],_0x4305f5,'\x0a')},getCustomFields(_0x4a38e8[_0xa449('0x3a')],_0x4305f5)),'auth':_0xa9493c,'json':!![]};return rp(_0x13c458)[_0xa449('0x9')](function(_0x38ef93){logger['info']('['+[_0x1dab5c['toUpperCase']()]+_0xa449('0x3b'),_0x38ef93[_0xa449('0x19')]);_0x95250[_0xa449('0x3c')]=_0x38ef93[_0xa449('0x19')][_0xa449('0xc')];_0x95250[_0xa449('0x3d')]=_0x38ef93['result'][_0xa449('0x3e')];logger[_0xa449('0xd')]('['+[_0x1dab5c['toUpperCase']()]+_0xa449('0x3f'),_0x95250);_0x533bd2(_0x95250);})['catch'](function(_0x16edc2){logger[_0xa449('0x11')]('['+[_0x1dab5c[_0xa449('0xe')]()]+']',_0x16edc2[_0xa449('0x12')]);_0x94b034(_0x16edc2['message']);});});};}function createRemoteTag(_0x23ae7d,_0x2ce090,_0x4334c8,_0x330aed){return new Promise(function(_0x45d244,_0x1d323f){var _0x2ac4ea={'method':_0xa449('0x1f'),'uri':_0x4334c8+_0xa449('0x40')+'?'+_0x330aed,'body':{'short_description':_0x23ae7d,'global':!![],'active':!![],'name':_0x23ae7d},'auth':_0x2ce090,'json':!![]};return rp(_0x2ac4ea)[_0xa449('0x9')](function(_0x44287f){var _0x34dc0b=_0x44287f['result'][_0xa449('0xc')];_0x45d244(_0x34dc0b);});});}function getRemoteTag(_0x492454,_0x2803a1,_0x30200f,_0x17aa28,_0x3bdce8){return new Promise(function(_0x6ae3,_0x5c8fdd){var _0x389110={'method':'GET','uri':_0x30200f+_0xa449('0x40')+_0xa449('0x41')+_0x492454+'&'+_0x17aa28,'auth':_0x2803a1,'json':!![]};return rp(_0x389110)[_0xa449('0x9')](function(_0x850ec5){if(_0x850ec5[_0xa449('0x19')][_0xa449('0xa')]>0x0){var _0x41a2e4=_0x850ec5[_0xa449('0x19')][0x0][_0xa449('0xc')];_0x6ae3(_0x41a2e4);}else{return createRemoteTag(_0x492454,_0x2803a1,_0x30200f,_0x17aa28)[_0xa449('0x9')](function(_0x2db064){_0x6ae3(_0x2db064);});}});});}function assignTagToIncident(_0x289dcb,_0x2610a7,_0x535b87,_0x1b806e,_0x35d8d7){return new Promise(function(_0x42e976,_0x5983ae){var _0x1f9a03={'method':_0xa449('0x1f'),'uri':_0x535b87+_0xa449('0x42')+'?'+_0x35d8d7,'body':{'label':_0x289dcb,'table':'incident','id_type':_0xa449('0x43'),'table_key':_0x1b806e[_0xa449('0x3c')],'title':_0xa449('0x44')+_0x1b806e[_0xa449('0x3d')],'id_display':_0x1b806e[_0xa449('0x3d')]},'auth':_0x2610a7,'json':!![]};return rp(_0x1f9a03)[_0xa449('0x9')](function(_0x421404){_0x42e976();})['catch'](function(){_0x42e976();});});}function manageTags(_0x1dc8d1,_0x40b97f,_0x4a8557,_0x1bb797,_0x411fa0,_0x42dbc7,_0x1e6210){return new Promise(function(_0x53eae8,_0x3eff55){var _0x23e2b0=[];_0x40b97f['forEach'](function(_0x5a5332){_0x23e2b0[_0xa449('0x45')](getRemoteTag(_0x5a5332,_0x4a8557,_0x1bb797,_0x42dbc7,_0x1e6210));});return Promise[_0xa449('0x46')](_0x23e2b0)[_0xa449('0x9')](function(_0x5884d2){if(_0x5884d2[_0xa449('0xa')]){logger[_0xa449('0xd')]('['+[_0x1dc8d1[_0xa449('0xe')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x5884d2);var _0x5efcea=[];_0x5884d2[_0xa449('0x47')](function(_0x1d4375){_0x5efcea['push'](assignTagToIncident(_0x1d4375,_0x4a8557,_0x1bb797,_0x411fa0,_0x42dbc7));});return Promise[_0xa449('0x46')](_0x5efcea)[_0xa449('0x9')](function(){_0x53eae8();})[_0xa449('0x10')](function(){_0x53eae8();});}else{_0x53eae8();}});});}function getTags(_0x419d03,_0x5ca4a9,_0x855e59,_0x147f74,_0x92a6fb,_0x562aa5){return function(_0x3e6ba){return new Promise(function(_0x270ed9,_0x1c84a8){var _0x35f4e7=[];var _0x50705d=_0x147f74['Tags'];if(_0x50705d&&_0x50705d['length']>0x0){_0x35f4e7=_['map'](_0x50705d,'name');}if(_0x35f4e7[_0xa449('0xa')]>0x0){return manageTags(_0x419d03,_0x35f4e7,_0x5ca4a9,_0x855e59,_0x3e6ba,_0x92a6fb,_0x562aa5)['then'](function(){_0x270ed9(_0x3e6ba);});}else{_0x270ed9(_0x3e6ba);}});};}function emit(_0x3fc844,_0x22b725,_0x1e32f0){var _0x53ad9b=_0xa449('0x48')+_0xa449('0x49')+_0xa449('0x4a')+_0xa449('0x4b');var _0x34ff65={'uri':_0x3fc844+_0xa449('0x4c')+_0x1e32f0+_0x53ad9b};io['to'](util[_0xa449('0x4d')]('user:%s',_0x22b725))[_0xa449('0x4e')]('trigger:browser:url',_0x34ff65);}exports['cs']=function(_0x56074a,_0x40f477,_0x5bcbb8,_0xe8baf6,_0x3a10fc,_0x45ff8b,_0x30b622,_0x2fb395){var _0x253538={};var _0x177360={'user':_0x45ff8b[_0xa449('0x4f')],'pass':_0x45ff8b['password']};var _0x46ee5d=_0xa449('0x50');var _0x21dbac=_0xa449('0x51');_0x45ff8b[_0xa449('0x52')]=intUtil[_0xa449('0x53')](_0x45ff8b[_0xa449('0x52')]);_0x45ff8b[_0xa449('0x54')]=intUtil[_0xa449('0x53')](_0x45ff8b['serverUrl']);var _0x5cf596=util[_0xa449('0x4d')](_0xa449('0x55'),_0x45ff8b['remoteUri']);_0x253538[_0xa449('0x14')]=!_[_0xa449('0x56')](_0xe8baf6)?_0xe8baf6[_0xa449('0x57')]:null;_0x253538[_0xa449('0x1c')]=_0x45ff8b['email'];_0x253538[_0xa449('0x21')]=_0x2fb395[_0xa449('0x2e')]()===_0xa449('0x35')?_0x40f477[_0xa449('0x58')]:_0x40f477[_0xa449('0x59')];_0x253538[_0xa449('0x5a')]=_0x2fb395===_0xa449('0x5b')||_0x2fb395===_0xa449('0x5c')?_0xa449('0x5b'):_0xa449('0x35');var _0x239a59=util[_0xa449('0x4d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x45ff8b['serverUrl'],_0x40f477[_0xa449('0x5d')],md5(_0x40f477[_0xa449('0x5d')]));if(_0x3a10fc&&_0x3a10fc[_0xa449('0x5e')]){logger['info'](_0xa449('0x5f'),_0xa449('0x60'));_0x40f477[_0xa449('0x61')]=_0x239a59;}else if(_0x30b622&&_0x30b622[_0xa449('0x62')]&&_0x30b622['recordingFormat']!=='none'){logger[_0xa449('0xd')]('[OUTBOUND]',_0xa449('0x60'));_0x40f477[_0xa449('0x61')]=_0x239a59;}else{_0x40f477[_0xa449('0x61')]='';}return getAdminUser(_0x2fb395,_0x177360,_0x253538,_0x5cf596,_0x21dbac,_0x46ee5d)[_0xa449('0x9')](getUser(_0x2fb395,_0x177360,_0x5cf596,_0x21dbac,_0x46ee5d))[_0xa449('0x9')](getEndUser(_0x2fb395,_0x177360,_0x5cf596,_0x21dbac,_0x46ee5d))[_0xa449('0x9')](getTicket(_0x2fb395,_0x177360,_0x5cf596,_0x5bcbb8,_0x40f477,_0x21dbac))[_0xa449('0x9')](function(_0x93099a){logger[_0xa449('0xd')](util['format'](_0xa449('0x63'),_0x93099a[_0xa449('0x3c')]));logger[_0xa449('0xd')](util[_0xa449('0x4d')]('call\x20direction:\x20%s',_0x2fb395));if(_0x2fb395!=='unmanaged'){logger[_0xa449('0xd')]('['+[_0x2fb395[_0xa449('0xe')]()]+']',_0xa449('0x64'));emit(_0x45ff8b[_0xa449('0x52')],_0xe8baf6[_0xa449('0x33')],_0x93099a['ticketId']);}})[_0xa449('0x10')](function(_0x32782e){logger[_0xa449('0x11')]('['+[_0x2fb395[_0xa449('0xe')]()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0xa449('0x65')](_0x32782e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file