Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 80540a9..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xde8f=['email','outbound','destcalleridnum','calleridnum','callDirection','unmanaged','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','inspect','lodash','request-promise','util','md5','./util','../../../../config/environment','servicenow','redis','defaults','GET','sys_user?sysparm_query=user_name%3Dadmin','result','length','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','message','validateEmail','userEmail','],\x20getUser\x20rp\x20obj','then','],\x20getUser\x20entity','active','true','userId','adminId','adminEmail','catch','error',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','picklist','nameField','customField','content','includes','string','type','idField','toLowerCase','toString','variable','variableName','customVariable','Variable',']\x20getTicket\x20input\x20crm','incident','assign','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','ticketId','Incident\x20-\x20','ticketNumber','forEach','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','push','Tags','map','name','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','password','sysparm_limit=1','sysparm_display_value=true','stripTrailingSlash','remoteUri','%s/api/now/table/'];(function(_0x5c27e0,_0x54cee6){var _0x22928f=function(_0x295544){while(--_0x295544){_0x5c27e0['push'](_0x5c27e0['shift']());}};_0x22928f(++_0x54cee6);}(_0xde8f,0xe8));var _0xfde8=function(_0x31628d,_0x51ce15){_0x31628d=_0x31628d-0x0;var _0x2c8928=_0xde8f[_0x31628d];return _0x2c8928;};'use strict';var _=require(_0xfde8('0x0'));var Promise=require('bluebird');var rp=require(_0xfde8('0x1'));var util=require(_0xfde8('0x2'));var md5=require(_0xfde8('0x3'));var Redis=require('ioredis');var intUtil=require(_0xfde8('0x4'));var config=require(_0xfde8('0x5'));var logger=require('../../../../config/logger')(_0xfde8('0x6'));config[_0xfde8('0x7')]=_[_0xfde8('0x8')](config[_0xfde8('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xfde8('0x7')]));function getAdminUser(_0x22fc03,_0x29e49f,_0x557c0a,_0x33d3e7,_0x1b69f2,_0x35b4f2){return new Promise(function(_0x9cdf7e,_0x54b66b){var _0x10968e={'method':_0xfde8('0x9'),'uri':_0x33d3e7+_0xfde8('0xa')+'&'+_0x1b69f2+'&'+_0x35b4f2,'auth':_0x29e49f,'json':!![]};return rp(_0x10968e)['then'](function(_0x17076a){if(_0x17076a[_0xfde8('0xb')][_0xfde8('0xc')]>0x0){_0x557c0a['adminId']=_0x17076a[_0xfde8('0xb')][0x0][_0xfde8('0xd')];}logger[_0xfde8('0xe')]('['+[_0x22fc03[_0xfde8('0xf')]()]+_0xfde8('0x10'),_0x557c0a);_0x9cdf7e(_0x557c0a);})['catch'](function(_0x2dc2a3){logger['error']('['+[_0x22fc03[_0xfde8('0xf')]()]+']',_0x2dc2a3[_0xfde8('0x11')]);_0x54b66b(_0x2dc2a3[_0xfde8('0x11')]);});});}function getUser(_0x72b79,_0x359ced,_0x33278d,_0x583887,_0x19792e){return function(_0x3bc859){logger[_0xfde8('0xe')]('['+[_0x72b79[_0xfde8('0xf')]()]+'],\x20getUser\x20input\x20crm',_0x3bc859);return new Promise(function(_0x2225e1,_0x55c856){if(intUtil[_0xfde8('0x12')](_0x3bc859[_0xfde8('0x13')])){var _0x5a0cb2={'method':_0xfde8('0x9'),'uri':_0x33278d+'sys_user?sysparm_query=email%3D'+_0x3bc859[_0xfde8('0x13')]+'&'+_0x583887+'&'+_0x19792e,'auth':_0x359ced,'json':!![]};logger[_0xfde8('0xe')]('['+[_0x72b79[_0xfde8('0xf')]()]+_0xfde8('0x14'),_0x5a0cb2);return rp(_0x5a0cb2)[_0xfde8('0x15')](function(_0x34cad0){logger[_0xfde8('0xe')]('['+[_0x72b79[_0xfde8('0xf')]()]+_0xfde8('0x16'),_0x34cad0);if(_0x34cad0[_0xfde8('0xb')][_0xfde8('0xc')]>0x0&&String(_0x34cad0[_0xfde8('0xb')][0x0][_0xfde8('0x17')])===_0xfde8('0x18')){_0x3bc859[_0xfde8('0x19')]=_0x34cad0[_0xfde8('0xb')][0x0][_0xfde8('0xd')];}else{_0x3bc859[_0xfde8('0x19')]=_0x3bc859[_0xfde8('0x1a')];_0x3bc859[_0xfde8('0x13')]=_0x3bc859[_0xfde8('0x1b')];}logger[_0xfde8('0xe')]('['+[_0x72b79['toUpperCase']()]+'],\x20getUser\x20crm',_0x3bc859);_0x2225e1(_0x3bc859);})[_0xfde8('0x1c')](function(_0x451449){logger[_0xfde8('0x1d')]('['+[_0x72b79['toUpperCase']()]+']',_0x451449[_0xfde8('0x11')]);_0x55c856(_0x451449[_0xfde8('0x11')]);});}else{logger['info']('['+[_0x72b79[_0xfde8('0xf')]()]+_0xfde8('0x1e'));_0x3bc859['userId']=_0x3bc859[_0xfde8('0x1a')];_0x3bc859['userEmail']=_0x3bc859[_0xfde8('0x1b')];_0x2225e1(_0x3bc859);}});};}function createEndUser(_0x27a90f,_0x1d4aed,_0x5d055b,_0x513fa1,_0x3b99b2){logger[_0xfde8('0xe')]('['+[_0x27a90f[_0xfde8('0xf')]()]+_0xfde8('0x1f'),_0x5d055b);return new Promise(function(_0x4cddb8,_0x155a60){var _0x28da83={'method':_0xfde8('0x20'),'uri':_0x513fa1+_0xfde8('0x21')+_0x3b99b2,'body':{'user_name':_0x5d055b[_0xfde8('0x22')],'roles':'user','first_name':_0x5d055b[_0xfde8('0x22')],'active':_0xfde8('0x18'),'date_format':_0xfde8('0x23'),'phone':_0x5d055b['endUserNumber']},'auth':_0x1d4aed,'json':!![]};return rp(_0x28da83)[_0xfde8('0x15')](function(_0x3f0450){logger[_0xfde8('0xe')]('['+[_0x27a90f[_0xfde8('0xf')]()]+_0xfde8('0x24'),_0x3f0450[_0xfde8('0xb')]);_0x5d055b[_0xfde8('0x25')]=_0x3f0450['result'][_0xfde8('0xd')];_0x4cddb8(_0x5d055b);})['catch'](function(_0x4bf105){logger[_0xfde8('0x1d')]('['+[_0x27a90f['toUpperCase']()]+']',_0x4bf105[_0xfde8('0x11')]);_0x155a60(_0x4bf105[_0xfde8('0x11')]);});});}function getEndUser(_0x3827e3,_0x3f239d,_0x2a2e46,_0x1e2309,_0x52f46b){return function(_0x2ba8af){logger['info']('['+[_0x3827e3[_0xfde8('0xf')]()]+_0xfde8('0x26'),_0x2ba8af);return new Promise(function(_0x15bac8,_0x17c4da){var _0x492ff0={'method':_0xfde8('0x9'),'uri':_0x2a2e46+_0xfde8('0x27')+_0x2ba8af[_0xfde8('0x22')]+'&'+_0x1e2309+'&'+_0x52f46b,'auth':_0x3f239d,'json':!![]};return rp(_0x492ff0)[_0xfde8('0x15')](function(_0x1a057c){if(_0x1a057c['result'][_0xfde8('0xc')]>0x0){_0x2ba8af[_0xfde8('0x25')]=_0x1a057c['result'][0x0]['sys_id'];logger[_0xfde8('0xe')]('['+[_0x3827e3[_0xfde8('0xf')]()]+_0xfde8('0x28'),_0x2ba8af);_0x15bac8(_0x2ba8af);}else{return createEndUser(_0x3827e3,_0x3f239d,_0x2ba8af,_0x2a2e46,_0x1e2309)[_0xfde8('0x15')](function(_0x539e19){logger[_0xfde8('0xe')]('['+[_0x3827e3[_0xfde8('0xf')]()]+_0xfde8('0x29'),_0x539e19);_0x15bac8(_0x539e19);});}})[_0xfde8('0x1c')](function(_0x4d4a4f){logger[_0xfde8('0x1d')]('['+[_0x3827e3[_0xfde8('0xf')]()]+']',_0x4d4a4f[_0xfde8('0x11')]);_0x17c4da(_0x4d4a4f[_0xfde8('0x11')]);});});};}function getCustomFields(_0xba4ae2,_0x304bc9){var _0x5f0dbb={};if(_0xba4ae2[_0xfde8('0xc')]>0x0){_['forEach'](_0xba4ae2,function(_0x639f73){if(_['includes'](['string',_0xfde8('0x2a')],_0x639f73['type'])&&_0x639f73[_0xfde8('0x2b')]&&!_0x639f73[_0xfde8('0x2c')]){_0x5f0dbb[_0x639f73[_0xfde8('0x2b')]['toLowerCase']()]=_0x639f73[_0xfde8('0x2d')]['toString']();}else if(_[_0xfde8('0x2e')]([_0xfde8('0x2f'),'picklist'],_0x639f73[_0xfde8('0x30')])&&_0x639f73[_0xfde8('0x31')]&&_0x639f73[_0xfde8('0x2c')]){_0x5f0dbb[_0x639f73[_0xfde8('0x31')][_0xfde8('0x32')]()]=_0x639f73['content'][_0xfde8('0x33')]();}else if(_0x639f73[_0xfde8('0x30')]===_0xfde8('0x34')&&_0x639f73[_0xfde8('0x35')]&&_0x639f73[_0xfde8('0x31')]&&_0x639f73['customField']){_0x5f0dbb[_0x639f73[_0xfde8('0x31')][_0xfde8('0x32')]()]=_0x304bc9[_0x639f73[_0xfde8('0x35')]]['toString']();}else if(_0x639f73[_0xfde8('0x30')]===_0xfde8('0x36')&&_0x639f73[_0xfde8('0x37')]&&_0x639f73['Variable']['name']&&_0x639f73['idField']&&_0x639f73[_0xfde8('0x2c')]){_0x5f0dbb[_0x639f73['idField']['toLowerCase']()]=_0x304bc9[_0x639f73[_0xfde8('0x37')]['name'][_0xfde8('0x32')]()]['toString']();}});}return _0x5f0dbb;}function getTicket(_0x34b0f1,_0xa8010e,_0x23299e,_0x4a599a,_0x525f7b,_0x1fa544){return function(_0x17336f){logger['info']('['+[_0x34b0f1['toUpperCase']()]+_0xfde8('0x38'),_0x17336f);return new Promise(function(_0x21edb2,_0x329bee){var _0x4c76a6=_0x34b0f1[_0xfde8('0x32')]()==='outbound'?_0x17336f[_0xfde8('0x19')]:_0x17336f[_0xfde8('0x25')];var _0x27aa61={'method':_0xfde8('0x20'),'uri':_0x23299e+_0xfde8('0x39')+'?'+_0x1fa544,'body':Object[_0xfde8('0x3a')]({},{'active':_0xfde8('0x18'),'caller_id':_0x4c76a6,'assigned_to':_0x17336f['userId'],'short_description':intUtil[_0xfde8('0x3b')](_0x4a599a[_0xfde8('0x3c')],_0x525f7b,'\x20'),'description':intUtil[_0xfde8('0x3b')](_0x4a599a['Descriptions'],_0x525f7b,'\x0a')},getCustomFields(_0x4a599a[_0xfde8('0x3d')],_0x525f7b)),'auth':_0xa8010e,'json':!![]};return rp(_0x27aa61)[_0xfde8('0x15')](function(_0x5778bc){logger[_0xfde8('0xe')]('['+[_0x34b0f1[_0xfde8('0xf')]()]+_0xfde8('0x3e'),_0x5778bc['result']);_0x17336f['ticketId']=_0x5778bc[_0xfde8('0xb')][_0xfde8('0xd')];_0x17336f['ticketNumber']=_0x5778bc[_0xfde8('0xb')][_0xfde8('0x3f')];logger[_0xfde8('0xe')]('['+[_0x34b0f1['toUpperCase']()]+_0xfde8('0x40'),_0x17336f);_0x21edb2(_0x17336f);})[_0xfde8('0x1c')](function(_0x29a8ad){logger[_0xfde8('0x1d')]('['+[_0x34b0f1['toUpperCase']()]+']',_0x29a8ad[_0xfde8('0x11')]);_0x329bee(_0x29a8ad['message']);});});};}function createRemoteTag(_0x5114b1,_0x1c423f,_0x51e86b,_0x34c774){return new Promise(function(_0x22926c,_0x3d85f6){var _0x1f61a4={'method':'POST','uri':_0x51e86b+'label'+'?'+_0x34c774,'body':{'short_description':_0x5114b1,'global':!![],'active':!![],'name':_0x5114b1},'auth':_0x1c423f,'json':!![]};return rp(_0x1f61a4)['then'](function(_0x676088){var _0xbdd0a4=_0x676088[_0xfde8('0xb')][_0xfde8('0xd')];_0x22926c(_0xbdd0a4);});});}function getRemoteTag(_0x2b3e48,_0x156ebf,_0x48c985,_0x1acafb,_0x3453a9){return new Promise(function(_0x579b1e,_0x1d03f6){var _0x29ea03={'method':_0xfde8('0x9'),'uri':_0x48c985+_0xfde8('0x41')+_0xfde8('0x42')+_0x2b3e48+'&'+_0x1acafb,'auth':_0x156ebf,'json':!![]};return rp(_0x29ea03)[_0xfde8('0x15')](function(_0x64758c){if(_0x64758c[_0xfde8('0xb')][_0xfde8('0xc')]>0x0){var _0x1d8e8e=_0x64758c['result'][0x0]['sys_id'];_0x579b1e(_0x1d8e8e);}else{return createRemoteTag(_0x2b3e48,_0x156ebf,_0x48c985,_0x1acafb)[_0xfde8('0x15')](function(_0x18cd42){_0x579b1e(_0x18cd42);});}});});}function assignTagToIncident(_0x4b5e13,_0x24f977,_0x49a508,_0x1c8c3f,_0x447991){return new Promise(function(_0x1756e8,_0x481d35){var _0x558103={'method':_0xfde8('0x20'),'uri':_0x49a508+_0xfde8('0x43')+'?'+_0x447991,'body':{'label':_0x4b5e13,'table':_0xfde8('0x39'),'id_type':'Incident','table_key':_0x1c8c3f[_0xfde8('0x44')],'title':_0xfde8('0x45')+_0x1c8c3f[_0xfde8('0x46')],'id_display':_0x1c8c3f['ticketNumber']},'auth':_0x24f977,'json':!![]};return rp(_0x558103)[_0xfde8('0x15')](function(_0x13e29d){_0x1756e8();})['catch'](function(){_0x1756e8();});});}function manageTags(_0x1f6286,_0xdda306,_0xa6031d,_0x194b97,_0x1e7b15,_0x18d6e1,_0x3bd4ee){return new Promise(function(_0x30e34e,_0x1b7b11){var _0x111dfb=[];_0xdda306[_0xfde8('0x47')](function(_0x106995){_0x111dfb['push'](getRemoteTag(_0x106995,_0xa6031d,_0x194b97,_0x18d6e1,_0x3bd4ee));});return Promise[_0xfde8('0x48')](_0x111dfb)[_0xfde8('0x15')](function(_0x286b51){if(_0x286b51['length']){logger[_0xfde8('0xe')]('['+[_0x1f6286['toUpperCase']()]+_0xfde8('0x49'),_0x286b51);var _0x2149be=[];_0x286b51[_0xfde8('0x47')](function(_0x4b6041){_0x2149be[_0xfde8('0x4a')](assignTagToIncident(_0x4b6041,_0xa6031d,_0x194b97,_0x1e7b15,_0x18d6e1));});return Promise['all'](_0x2149be)[_0xfde8('0x15')](function(){_0x30e34e();})[_0xfde8('0x1c')](function(){_0x30e34e();});}else{_0x30e34e();}});});}function getTags(_0x30253b,_0x4d1219,_0x4f4d02,_0x35e5e1,_0x255753,_0x4d2706){return function(_0xd22b6c){return new Promise(function(_0x3d8ea8,_0x41844d){var _0xf2a392=[];var _0x339c66=_0x35e5e1[_0xfde8('0x4b')];if(_0x339c66&&_0x339c66[_0xfde8('0xc')]>0x0){_0xf2a392=_[_0xfde8('0x4c')](_0x339c66,_0xfde8('0x4d'));}if(_0xf2a392[_0xfde8('0xc')]>0x0){return manageTags(_0x30253b,_0xf2a392,_0x4d1219,_0x4f4d02,_0xd22b6c,_0x255753,_0x4d2706)[_0xfde8('0x15')](function(){_0x3d8ea8(_0xd22b6c);});}else{_0x3d8ea8(_0xd22b6c);}});};}function emit(_0x53fbe9,_0x5af786,_0x3e64cb){var _0x22841e=_0xfde8('0x4e')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0xfde8('0x4f')+_0xfde8('0x50');var _0x34a277={'uri':_0x53fbe9+_0xfde8('0x51')+_0x3e64cb+_0x22841e};io['to'](util[_0xfde8('0x52')](_0xfde8('0x53'),_0x5af786))[_0xfde8('0x54')](_0xfde8('0x55'),_0x34a277);}exports['cs']=function(_0x491f04,_0x340e24,_0x5efa0a,_0x502e9a,_0x2f054f,_0x30e4c6,_0x482784,_0x220907){var _0x35e9ff={};var _0x24e553={'user':_0x30e4c6['username'],'pass':_0x30e4c6[_0xfde8('0x56')]};var _0x88b417=_0xfde8('0x57');var _0x42b091=_0xfde8('0x58');_0x30e4c6['remoteUri']=intUtil[_0xfde8('0x59')](_0x30e4c6[_0xfde8('0x5a')]);_0x30e4c6['serverUrl']=intUtil[_0xfde8('0x59')](_0x30e4c6['serverUrl']);var _0x17d295=util['format'](_0xfde8('0x5b'),_0x30e4c6[_0xfde8('0x5a')]);_0x35e9ff[_0xfde8('0x13')]=!_['isNil'](_0x502e9a)?_0x502e9a[_0xfde8('0x5c')]:null;_0x35e9ff['adminEmail']=_0x30e4c6[_0xfde8('0x5c')];_0x35e9ff[_0xfde8('0x22')]=_0x220907[_0xfde8('0x32')]()===_0xfde8('0x5d')?_0x340e24[_0xfde8('0x5e')]:_0x340e24[_0xfde8('0x5f')];_0x35e9ff[_0xfde8('0x60')]=_0x220907==='queue'||_0x220907===_0xfde8('0x61')?_0xfde8('0x62'):_0xfde8('0x5d');var _0x1aff82=util[_0xfde8('0x52')](_0xfde8('0x63'),_0x30e4c6['serverUrl'],_0x340e24['uniqueid'],md5(_0x340e24['uniqueid']));if(_0x2f054f&&_0x2f054f[_0xfde8('0x64')]){logger[_0xfde8('0xe')](_0xfde8('0x65'),_0xfde8('0x66'));_0x340e24['recordingURL']=_0x1aff82;}else if(_0x482784&&_0x482784[_0xfde8('0x67')]&&_0x482784[_0xfde8('0x67')]!=='none'){logger[_0xfde8('0xe')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x340e24['recordingURL']=_0x1aff82;}else{_0x340e24[_0xfde8('0x68')]='';}return getAdminUser(_0x220907,_0x24e553,_0x35e9ff,_0x17d295,_0x42b091,_0x88b417)[_0xfde8('0x15')](getUser(_0x220907,_0x24e553,_0x17d295,_0x42b091,_0x88b417))[_0xfde8('0x15')](getEndUser(_0x220907,_0x24e553,_0x17d295,_0x42b091,_0x88b417))['then'](getTicket(_0x220907,_0x24e553,_0x17d295,_0x5efa0a,_0x340e24,_0x42b091))[_0xfde8('0x15')](function(_0x3a6bd7){logger[_0xfde8('0xe')](util[_0xfde8('0x52')](_0xfde8('0x69'),_0x3a6bd7[_0xfde8('0x44')]));logger[_0xfde8('0xe')](util[_0xfde8('0x52')]('call\x20direction:\x20%s',_0x220907));if(_0x220907!==_0xfde8('0x61')){logger[_0xfde8('0xe')]('['+[_0x220907[_0xfde8('0xf')]()]+']',_0xfde8('0x6a'));emit(_0x30e4c6['remoteUri'],_0x502e9a[_0xfde8('0x4d')],_0x3a6bd7[_0xfde8('0x44')]);}})['catch'](function(_0x3cb14d){logger[_0xfde8('0x1d')]('['+[_0x220907[_0xfde8('0xf')]()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0xfde8('0x6b')](_0x3cb14d,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file