Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 8c0d542..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x814b=['%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','recordingURL','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','],\x20getUser\x20input\x20crm','userEmail','],\x20getUser\x20entity','length','active','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','sys_user?','endUserNumber','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','type','string','nameField','customField','idField','toLowerCase','content','toString','variable','variableName','Variable','name','POST','incident','assign','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','number','label','?sysparm_query=name%3D','ticketId','Incident\x20-\x20','forEach','push','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','format','%s/api/now/table/','isNil','email','outbound','destcalleridnum','calleridnum','callDirection','unmanaged'];(function(_0xc5bce5,_0x4d787d){var _0x54c9e7=function(_0x3e2284){while(--_0x3e2284){_0xc5bce5['push'](_0xc5bce5['shift']());}};_0x54c9e7(++_0x4d787d);}(_0x814b,0x1a2));var _0xb814=function(_0x305c8f,_0xc5f7fb){_0x305c8f=_0x305c8f-0x0;var _0x5ddc30=_0x814b[_0x305c8f];return _0x5ddc30;};'use strict';var _=require(_0xb814('0x0'));var Promise=require(_0xb814('0x1'));var rp=require(_0xb814('0x2'));var util=require(_0xb814('0x3'));var md5=require(_0xb814('0x4'));var Redis=require(_0xb814('0x5'));var intUtil=require('./util');var config=require(_0xb814('0x6'));var logger=require(_0xb814('0x7'))(_0xb814('0x8'));config[_0xb814('0x9')]=_[_0xb814('0xa')](config[_0xb814('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0xb814('0xb'))(new Redis(config[_0xb814('0x9')]));function getAdminUser(_0x5c8539,_0x271af9,_0x2913a6,_0x186d5a,_0x41166c,_0x1fea33){return new Promise(function(_0x21d4a5,_0x1086f8){var _0x19aad8={'method':_0xb814('0xc'),'uri':_0x186d5a+_0xb814('0xd')+'&'+_0x41166c+'&'+_0x1fea33,'auth':_0x271af9,'json':!![]};return rp(_0x19aad8)[_0xb814('0xe')](function(_0x4b5f14){if(_0x4b5f14[_0xb814('0xf')]['length']>0x0){_0x2913a6[_0xb814('0x10')]=_0x4b5f14[_0xb814('0xf')][0x0][_0xb814('0x11')];}logger[_0xb814('0x12')]('['+[_0x5c8539[_0xb814('0x13')]()]+_0xb814('0x14'),_0x2913a6);_0x21d4a5(_0x2913a6);})[_0xb814('0x15')](function(_0x41ed7b){logger[_0xb814('0x16')]('['+[_0x5c8539[_0xb814('0x13')]()]+']',_0x41ed7b[_0xb814('0x17')]);_0x1086f8(_0x41ed7b[_0xb814('0x17')]);});});}function getUser(_0x17f5bd,_0x39bfcf,_0x303aca,_0x3a71d6,_0x45e0d0){return function(_0x265a83){logger[_0xb814('0x12')]('['+[_0x17f5bd[_0xb814('0x13')]()]+_0xb814('0x18'),_0x265a83);return new Promise(function(_0x48c9df,_0x168a48){if(intUtil['validateEmail'](_0x265a83[_0xb814('0x19')])){var _0xfac75b={'method':'GET','uri':_0x303aca+'sys_user?sysparm_query=email%3D'+_0x265a83['userEmail']+'&'+_0x3a71d6+'&'+_0x45e0d0,'auth':_0x39bfcf,'json':!![]};logger[_0xb814('0x12')]('['+[_0x17f5bd['toUpperCase']()]+'],\x20getUser\x20rp\x20obj',_0xfac75b);return rp(_0xfac75b)[_0xb814('0xe')](function(_0x24211d){logger[_0xb814('0x12')]('['+[_0x17f5bd['toUpperCase']()]+_0xb814('0x1a'),_0x24211d);if(_0x24211d['result'][_0xb814('0x1b')]>0x0&&String(_0x24211d[_0xb814('0xf')][0x0][_0xb814('0x1c')])===_0xb814('0x1d')){_0x265a83[_0xb814('0x1e')]=_0x24211d[_0xb814('0xf')][0x0][_0xb814('0x11')];}else{_0x265a83['userId']=_0x265a83[_0xb814('0x10')];_0x265a83['userEmail']=_0x265a83[_0xb814('0x1f')];}logger[_0xb814('0x12')]('['+[_0x17f5bd[_0xb814('0x13')]()]+_0xb814('0x20'),_0x265a83);_0x48c9df(_0x265a83);})[_0xb814('0x15')](function(_0xb9e57d){logger[_0xb814('0x16')]('['+[_0x17f5bd['toUpperCase']()]+']',_0xb9e57d[_0xb814('0x17')]);_0x168a48(_0xb9e57d[_0xb814('0x17')]);});}else{logger[_0xb814('0x12')]('['+[_0x17f5bd[_0xb814('0x13')]()]+_0xb814('0x21'));_0x265a83[_0xb814('0x1e')]=_0x265a83[_0xb814('0x10')];_0x265a83[_0xb814('0x19')]=_0x265a83['adminEmail'];_0x48c9df(_0x265a83);}});};}function createEndUser(_0x271aa8,_0x328a08,_0x52ed64,_0x9008b2,_0x37d24d){logger[_0xb814('0x12')]('['+[_0x271aa8['toUpperCase']()]+_0xb814('0x22'),_0x52ed64);return new Promise(function(_0x2051d0,_0x58c3ca){var _0x338a28={'method':'POST','uri':_0x9008b2+_0xb814('0x23')+_0x37d24d,'body':{'user_name':_0x52ed64['endUserNumber'],'roles':'user','first_name':_0x52ed64[_0xb814('0x24')],'active':'true','date_format':_0xb814('0x25'),'phone':_0x52ed64[_0xb814('0x24')]},'auth':_0x328a08,'json':!![]};return rp(_0x338a28)[_0xb814('0xe')](function(_0x599f9f){logger['info']('['+[_0x271aa8[_0xb814('0x13')]()]+_0xb814('0x26'),_0x599f9f['result']);_0x52ed64[_0xb814('0x27')]=_0x599f9f[_0xb814('0xf')][_0xb814('0x11')];_0x2051d0(_0x52ed64);})[_0xb814('0x15')](function(_0x1b78de){logger[_0xb814('0x16')]('['+[_0x271aa8[_0xb814('0x13')]()]+']',_0x1b78de['message']);_0x58c3ca(_0x1b78de[_0xb814('0x17')]);});});}function getEndUser(_0x2263f6,_0x30de5a,_0x424e2b,_0x14100d,_0x4ff31a){return function(_0x16ef82){logger['info']('['+[_0x2263f6[_0xb814('0x13')]()]+_0xb814('0x28'),_0x16ef82);return new Promise(function(_0xe0f509,_0x492d5e){var _0x40b885={'method':_0xb814('0xc'),'uri':_0x424e2b+'sys_user?sysparm_query=phone%3D'+_0x16ef82[_0xb814('0x24')]+'&'+_0x14100d+'&'+_0x4ff31a,'auth':_0x30de5a,'json':!![]};return rp(_0x40b885)[_0xb814('0xe')](function(_0x1a8bd0){if(_0x1a8bd0[_0xb814('0xf')][_0xb814('0x1b')]>0x0){_0x16ef82[_0xb814('0x27')]=_0x1a8bd0['result'][0x0][_0xb814('0x11')];logger['info']('['+[_0x2263f6[_0xb814('0x13')]()]+'],\x20getEndUser\x20crm',_0x16ef82);_0xe0f509(_0x16ef82);}else{return createEndUser(_0x2263f6,_0x30de5a,_0x16ef82,_0x424e2b,_0x14100d)[_0xb814('0xe')](function(_0x4b9233){logger[_0xb814('0x12')]('['+[_0x2263f6[_0xb814('0x13')]()]+'],\x20createEndUser\x20crm',_0x4b9233);_0xe0f509(_0x4b9233);});}})['catch'](function(_0x5dd6bc){logger['error']('['+[_0x2263f6[_0xb814('0x13')]()]+']',_0x5dd6bc[_0xb814('0x17')]);_0x492d5e(_0x5dd6bc[_0xb814('0x17')]);});});};}function getCustomFields(_0x42c2ed,_0x51cdba){var _0x47d782={};if(_0x42c2ed[_0xb814('0x1b')]>0x0){_['forEach'](_0x42c2ed,function(_0x2a93da){if(_0x2a93da[_0xb814('0x29')]===_0xb814('0x2a')&&_0x2a93da[_0xb814('0x2b')]&&!_0x2a93da[_0xb814('0x2c')]){_0x47d782[_0x2a93da[_0xb814('0x2d')][_0xb814('0x2e')]()]=_0x2a93da[_0xb814('0x2f')][_0xb814('0x30')]();}else if(_0x2a93da['type']==='string'&&_0x2a93da['idField']&&_0x2a93da[_0xb814('0x2c')]){_0x47d782[_0x2a93da['idField'][_0xb814('0x2e')]()]=_0x2a93da['content'][_0xb814('0x30')]();}else if(_0x2a93da[_0xb814('0x29')]===_0xb814('0x31')&&_0x2a93da[_0xb814('0x32')]&&_0x2a93da['idField']&&_0x2a93da[_0xb814('0x2c')]){_0x47d782[_0x2a93da[_0xb814('0x2d')][_0xb814('0x2e')]()]=_0x51cdba[_0x2a93da[_0xb814('0x32')]][_0xb814('0x30')]();}else if(_0x2a93da[_0xb814('0x29')]==='customVariable'&&_0x2a93da[_0xb814('0x33')]&&_0x2a93da[_0xb814('0x33')][_0xb814('0x34')]&&_0x2a93da[_0xb814('0x2d')]&&_0x2a93da[_0xb814('0x2c')]){_0x47d782[_0x2a93da[_0xb814('0x2d')][_0xb814('0x2e')]()]=_0x51cdba[_0x2a93da['Variable']['name'][_0xb814('0x2e')]()][_0xb814('0x30')]();}});}return _0x47d782;}function getTicket(_0x4c08d6,_0x2bf906,_0x43f1b,_0x40e627,_0x24b697,_0x40af85){return function(_0x2eb9b6){logger[_0xb814('0x12')]('['+[_0x4c08d6[_0xb814('0x13')]()]+']\x20getTicket\x20input\x20crm',_0x2eb9b6);return new Promise(function(_0x37800a,_0x17510c){var _0x4a76bb=_0x4c08d6[_0xb814('0x2e')]()==='outbound'?_0x2eb9b6[_0xb814('0x1e')]:_0x2eb9b6[_0xb814('0x27')];var _0xc71270={'method':_0xb814('0x35'),'uri':_0x43f1b+_0xb814('0x36')+'?'+_0x40af85,'body':Object[_0xb814('0x37')]({},{'active':_0xb814('0x1d'),'caller_id':_0x4a76bb,'assigned_to':_0x2eb9b6[_0xb814('0x1e')],'short_description':intUtil[_0xb814('0x38')](_0x40e627[_0xb814('0x39')],_0x24b697,'\x20'),'description':intUtil['getString'](_0x40e627['Descriptions'],_0x24b697,'\x0a')},getCustomFields(_0x40e627[_0xb814('0x3a')],_0x24b697)),'auth':_0x2bf906,'json':!![]};return rp(_0xc71270)[_0xb814('0xe')](function(_0x4156d8){logger[_0xb814('0x12')]('['+[_0x4c08d6[_0xb814('0x13')]()]+_0xb814('0x3b'),_0x4156d8[_0xb814('0xf')]);_0x2eb9b6['ticketId']=_0x4156d8[_0xb814('0xf')][_0xb814('0x11')];_0x2eb9b6[_0xb814('0x3c')]=_0x4156d8['result'][_0xb814('0x3d')];logger['info']('['+[_0x4c08d6[_0xb814('0x13')]()]+']\x20getTicket\x20crm',_0x2eb9b6);_0x37800a(_0x2eb9b6);})[_0xb814('0x15')](function(_0x3cf8f8){logger['error']('['+[_0x4c08d6[_0xb814('0x13')]()]+']',_0x3cf8f8[_0xb814('0x17')]);_0x17510c(_0x3cf8f8[_0xb814('0x17')]);});});};}function createRemoteTag(_0x5209d1,_0x3da050,_0x5f0e58,_0x13bdcf){return new Promise(function(_0x158893,_0x4aed78){var _0x39952d={'method':'POST','uri':_0x5f0e58+'label'+'?'+_0x13bdcf,'body':{'short_description':_0x5209d1,'global':!![],'active':!![],'name':_0x5209d1},'auth':_0x3da050,'json':!![]};return rp(_0x39952d)[_0xb814('0xe')](function(_0x35f59a){var _0x34935b=_0x35f59a['result'][_0xb814('0x11')];_0x158893(_0x34935b);});});}function getRemoteTag(_0x538b0f,_0xf88d23,_0x2174e5,_0x58d6e5,_0x2db5a6){return new Promise(function(_0x5c32c2,_0x25a607){var _0x1656ed={'method':_0xb814('0xc'),'uri':_0x2174e5+_0xb814('0x3e')+_0xb814('0x3f')+_0x538b0f+'&'+_0x58d6e5,'auth':_0xf88d23,'json':!![]};return rp(_0x1656ed)[_0xb814('0xe')](function(_0x21d3e9){if(_0x21d3e9[_0xb814('0xf')]['length']>0x0){var _0x374532=_0x21d3e9[_0xb814('0xf')][0x0]['sys_id'];_0x5c32c2(_0x374532);}else{return createRemoteTag(_0x538b0f,_0xf88d23,_0x2174e5,_0x58d6e5)[_0xb814('0xe')](function(_0xe14249){_0x5c32c2(_0xe14249);});}});});}function assignTagToIncident(_0x4d13db,_0x371000,_0x58b9a6,_0x48362c,_0x2114ca){return new Promise(function(_0x5257be,_0x3ff213){var _0xd1cd8b={'method':_0xb814('0x35'),'uri':_0x58b9a6+'label_entry'+'?'+_0x2114ca,'body':{'label':_0x4d13db,'table':_0xb814('0x36'),'id_type':'Incident','table_key':_0x48362c[_0xb814('0x40')],'title':_0xb814('0x41')+_0x48362c[_0xb814('0x3c')],'id_display':_0x48362c[_0xb814('0x3c')]},'auth':_0x371000,'json':!![]};return rp(_0xd1cd8b)[_0xb814('0xe')](function(_0x3b374b){_0x5257be();})[_0xb814('0x15')](function(){_0x5257be();});});}function manageTags(_0x113350,_0x46014f,_0x4d611d,_0x211194,_0x111884,_0x3852ae,_0x1ac6d0){return new Promise(function(_0x3b35a8,_0x3d4843){var _0x52edfa=[];_0x46014f[_0xb814('0x42')](function(_0x4ccd94){_0x52edfa[_0xb814('0x43')](getRemoteTag(_0x4ccd94,_0x4d611d,_0x211194,_0x3852ae,_0x1ac6d0));});return Promise[_0xb814('0x44')](_0x52edfa)[_0xb814('0xe')](function(_0x4c884c){if(_0x4c884c[_0xb814('0x1b')]){logger['info']('['+[_0x113350[_0xb814('0x13')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x4c884c);var _0x2f0c94=[];_0x4c884c[_0xb814('0x42')](function(_0xa03cd2){_0x2f0c94[_0xb814('0x43')](assignTagToIncident(_0xa03cd2,_0x4d611d,_0x211194,_0x111884,_0x3852ae));});return Promise[_0xb814('0x44')](_0x2f0c94)[_0xb814('0xe')](function(){_0x3b35a8();})[_0xb814('0x15')](function(){_0x3b35a8();});}else{_0x3b35a8();}});});}function getTags(_0x4d44e3,_0x44088d,_0x51ca51,_0x255047,_0x22c73f,_0x1b989d){return function(_0x3dcaeb){return new Promise(function(_0x19fa45,_0x139531){var _0x514dab=[];var _0x12882a=_0x255047[_0xb814('0x45')];if(_0x12882a&&_0x12882a['length']>0x0){_0x514dab=_[_0xb814('0x46')](_0x12882a,_0xb814('0x34'));}if(_0x514dab[_0xb814('0x1b')]>0x0){return manageTags(_0x4d44e3,_0x514dab,_0x44088d,_0x51ca51,_0x3dcaeb,_0x22c73f,_0x1b989d)[_0xb814('0xe')](function(){_0x19fa45(_0x3dcaeb);});}else{_0x19fa45(_0x3dcaeb);}});};}function emit(_0x2161eb,_0x51d834,_0x3a4d4b){var _0x5e8e8e=_0xb814('0x47')+_0xb814('0x48')+_0xb814('0x49')+_0xb814('0x4a');var _0x2e39b1={'uri':_0x2161eb+_0xb814('0x4b')+_0x3a4d4b+_0x5e8e8e};io['to'](util['format']('user:%s',_0x51d834))['emit'](_0xb814('0x4c'),_0x2e39b1);}exports['cs']=function(_0x490e5c,_0x45a8b9,_0x1d3954,_0x25db89,_0x5e966c,_0x1b76fa,_0x3e5ce8,_0xee204){var _0x5aabbe={};var _0x30f717={'user':_0x1b76fa[_0xb814('0x4d')],'pass':_0x1b76fa[_0xb814('0x4e')]};var _0x3564e0='sysparm_limit=1';var _0x5dedd7=_0xb814('0x4f');_0x1b76fa[_0xb814('0x50')]=intUtil[_0xb814('0x51')](_0x1b76fa[_0xb814('0x50')]);_0x1b76fa[_0xb814('0x52')]=intUtil[_0xb814('0x51')](_0x1b76fa[_0xb814('0x52')]);var _0xe47442=util[_0xb814('0x53')](_0xb814('0x54'),_0x1b76fa[_0xb814('0x50')]);_0x5aabbe[_0xb814('0x19')]=!_[_0xb814('0x55')](_0x25db89)?_0x25db89[_0xb814('0x56')]:null;_0x5aabbe[_0xb814('0x1f')]=_0x1b76fa['email'];_0x5aabbe[_0xb814('0x24')]=_0xee204[_0xb814('0x2e')]()===_0xb814('0x57')?_0x45a8b9[_0xb814('0x58')]:_0x45a8b9[_0xb814('0x59')];_0x5aabbe[_0xb814('0x5a')]=_0xee204==='queue'||_0xee204===_0xb814('0x5b')?'queue':_0xb814('0x57');var _0x39aa00=util[_0xb814('0x53')](_0xb814('0x5c'),_0x1b76fa[_0xb814('0x52')],_0x45a8b9['uniqueid'],md5(_0x45a8b9['uniqueid']));if(_0x5e966c&&_0x5e966c[_0xb814('0x5d')]){logger[_0xb814('0x12')](_0xb814('0x5e'),_0xb814('0x5f'));_0x45a8b9['recordingURL']=_0x39aa00;}else if(_0x3e5ce8&&_0x3e5ce8[_0xb814('0x60')]&&_0x3e5ce8['recordingFormat']!==_0xb814('0x61')){logger[_0xb814('0x12')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x45a8b9[_0xb814('0x62')]=_0x39aa00;}else{_0x45a8b9['recordingURL']='';}return getAdminUser(_0xee204,_0x30f717,_0x5aabbe,_0xe47442,_0x5dedd7,_0x3564e0)[_0xb814('0xe')](getUser(_0xee204,_0x30f717,_0xe47442,_0x5dedd7,_0x3564e0))[_0xb814('0xe')](getEndUser(_0xee204,_0x30f717,_0xe47442,_0x5dedd7,_0x3564e0))[_0xb814('0xe')](getTicket(_0xee204,_0x30f717,_0xe47442,_0x1d3954,_0x45a8b9,_0x5dedd7))[_0xb814('0xe')](function(_0x46784f){logger[_0xb814('0x12')](util[_0xb814('0x53')]('The\x20ticket\x20ID\x20is:\x20%s',_0x46784f[_0xb814('0x40')]));logger['info'](util[_0xb814('0x53')]('call\x20direction:\x20%s',_0xee204));if(_0xee204!==_0xb814('0x5b')){logger[_0xb814('0x12')]('['+[_0xee204['toUpperCase']()]+']',_0xb814('0x63'));emit(_0x1b76fa['remoteUri'],_0x25db89[_0xb814('0x34')],_0x46784f[_0xb814('0x40')]);}})['catch'](function(_0x5a0c4a){logger[_0xb814('0x16')]('['+[_0xee204[_0xb814('0x13')]()]+_0xb814('0x64'),util[_0xb814('0x65')](_0x5a0c4a,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file