Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 9387071..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
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romise(function(_0x528582,_0x243210){var _0x51833b={'method':_0x47a5('0x20'),'uri':_0x16631f+_0x47a5('0x21')+_0x361bfa,'body':{'user_name':_0x136b14[_0x47a5('0x22')],'roles':'user','first_name':_0x136b14[_0x47a5('0x22')],'active':_0x47a5('0x1a'),'date_format':_0x47a5('0x23'),'phone':_0x136b14[_0x47a5('0x22')]},'auth':_0x24b162,'json':!![]};return rp(_0x51833b)['then'](function(_0x50d875){logger[_0x47a5('0x10')]('['+[_0x3ba0b7[_0x47a5('0x14')]()]+'],\x20EndUser\x20schema',_0x50d875['result']);_0x136b14[_0x47a5('0x24')]=_0x50d875[_0x47a5('0xc')]['sys_id'];_0x528582(_0x136b14);})[_0x47a5('0x12')](function(_0x53119b){logger[_0x47a5('0x13')]('['+[_0x3ba0b7[_0x47a5('0x14')]()]+']',_0x53119b['message']);_0x243210(_0x53119b['message']);});});}function getEndUser(_0x274e34,_0x5910bb,_0x403028,_0x87e4c9,_0xf269a8){return function(_0x52749b){logger[_0x47a5('0x10')]('['+[_0x274e34['toUpperCase']()]+'],\x20getEndUser\x20input\x20crm',_0x52749b);return new Promise(function(_0x65542e,_0x5a8a7c){var _0x25cce0={'method':'GET','uri':_0x403028+_0x47a5('0x25')+_0x52749b[_0x47a5('0x22')]+'&'+_0x87e4c9+'&'+_0xf269a8,'auth':_0x5910bb,'json':!![]};return rp(_0x25cce0)[_0x47a5('0x19')](function(_0x199698){if(_0x199698[_0x47a5('0xc')][_0x47a5('0xd')]>0x0){_0x52749b[_0x47a5('0x24')]=_0x199698[_0x47a5('0xc')][0x0][_0x47a5('0xf')];logger['info']('['+[_0x274e34[_0x47a5('0x14')]()]+_0x47a5('0x26'),_0x52749b);_0x65542e(_0x52749b);}else{return createEndUser(_0x274e34,_0x5910bb,_0x52749b,_0x403028,_0x87e4c9)['then'](function(_0x2c50d6){logger[_0x47a5('0x10')]('['+[_0x274e34[_0x47a5('0x14')]()]+'],\x20createEndUser\x20crm',_0x2c50d6);_0x65542e(_0x2c50d6);});}})[_0x47a5('0x12')](function(_0x10f660){logger['error']('['+[_0x274e34[_0x47a5('0x14')]()]+']',_0x10f660[_0x47a5('0x15')]);_0x5a8a7c(_0x10f660['message']);});});};}function getCustomFields(_0x55c5eb,_0x5ebd8c){var _0x12d9f2={};if(_0x55c5eb['length']>0x0){_[_0x47a5('0x27')](_0x55c5eb,function(_0x1f9631){if(_0x1f9631[_0x47a5('0x28')]===_0x47a5('0x29')&&_0x1f9631[_0x47a5('0x2a')]&&!_0x1f9631[_0x47a5('0x2b')]){_0x12d9f2[_0x1f9631[_0x47a5('0x2c')][_0x47a5('0x2d')]()]=_0x1f9631[_0x47a5('0x2e')][_0x47a5('0x2f')]();}else if(_0x1f9631[_0x47a5('0x28')]===_0x47a5('0x29')&&_0x1f9631[_0x47a5('0x2c')]&&_0x1f9631['customField']){_0x12d9f2[_0x1f9631[_0x47a5('0x2c')][_0x47a5('0x2d')]()]=_0x1f9631[_0x47a5('0x2e')][_0x47a5('0x2f')]();}else if(_0x1f9631['type']===_0x47a5('0x30')&&_0x1f9631['variableName']&&_0x1f9631['idField']&&_0x1f9631['customField']){_0x12d9f2[_0x1f9631['idField'][_0x47a5('0x2d')]()]=_0x5ebd8c[_0x1f9631['variableName']][_0x47a5('0x2f')]();}else if(_0x1f9631[_0x47a5('0x28')]===_0x47a5('0x31')&&_0x1f9631['Variable']&&_0x1f9631[_0x47a5('0x32')][_0x47a5('0x33')]&&_0x1f9631['idField']&&_0x1f9631['customField']){_0x12d9f2[_0x1f9631[_0x47a5('0x2c')]['toLowerCase']()]=_0x5ebd8c[_0x1f9631[_0x47a5('0x32')][_0x47a5('0x33')][_0x47a5('0x2d')]()][_0x47a5('0x2f')]();}});}return _0x12d9f2;}function getTicket(_0x34a9ae,_0xf0edbb,_0x434227,_0x17cc42,_0xac9c15,_0x162fa0){return function(_0x24ecb1){logger[_0x47a5('0x10')]('['+[_0x34a9ae[_0x47a5('0x14')]()]+_0x47a5('0x34'),_0x24ecb1);return new Promise(function(_0x4e5e7,_0x3a2b38){var _0x512e65=_0x34a9ae[_0x47a5('0x2d')]()===_0x47a5('0x35')?_0x24ecb1['userId']:_0x24ecb1['endUserId'];var _0x3d0a88={'method':'POST','uri':_0x434227+_0x47a5('0x36')+'?'+_0x162fa0,'body':Object[_0x47a5('0x37')]({},{'active':'true','caller_id':_0x512e65,'assigned_to':_0x24ecb1['userId'],'short_description':intUtil[_0x47a5('0x38')](_0x17cc42['Subjects'],_0xac9c15,'\x20'),'description':intUtil[_0x47a5('0x38')](_0x17cc42[_0x47a5('0x39')],_0xac9c15,'\x0a')},getCustomFields(_0x17cc42[_0x47a5('0x3a')],_0xac9c15)),'auth':_0xf0edbb,'json':!![]};return rp(_0x3d0a88)[_0x47a5('0x19')](function(_0x44fe8a){logger[_0x47a5('0x10')]('['+[_0x34a9ae[_0x47a5('0x14')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x44fe8a['result']);_0x24ecb1[_0x47a5('0x3b')]=_0x44fe8a[_0x47a5('0xc')][_0x47a5('0xf')];_0x24ecb1[_0x47a5('0x3c')]=_0x44fe8a[_0x47a5('0xc')][_0x47a5('0x3d')];logger[_0x47a5('0x10')]('['+[_0x34a9ae['toUpperCase']()]+_0x47a5('0x3e'),_0x24ecb1);_0x4e5e7(_0x24ecb1);})[_0x47a5('0x12')](function(_0x5f6a){logger['error']('['+[_0x34a9ae[_0x47a5('0x14')]()]+']',_0x5f6a['message']);_0x3a2b38(_0x5f6a[_0x47a5('0x15')]);});});};}function createRemoteTag(_0xe31817,_0x46e90b,_0xf03bd5,_0x588551){return new Promise(function(_0x3adf14,_0x1e6de3){var _0x2f66e9={'method':_0x47a5('0x20'),'uri':_0xf03bd5+_0x47a5('0x3f')+'?'+_0x588551,'body':{'short_description':_0xe31817,'global':!![],'active':!![],'name':_0xe31817},'auth':_0x46e90b,'json':!![]};return rp(_0x2f66e9)[_0x47a5('0x19')](function(_0x24e9f4){var _0x481089=_0x24e9f4[_0x47a5('0xc')][_0x47a5('0xf')];_0x3adf14(_0x481089);});});}function getRemoteTag(_0x187d7e,_0x8da9fb,_0x3329aa,_0x1ab0bf,_0x572233){return new Promise(function(_0x1ad6a9,_0x245a15){var _0x1aa581={'method':'GET','uri':_0x3329aa+_0x47a5('0x3f')+_0x47a5('0x40')+_0x187d7e+'&'+_0x1ab0bf,'auth':_0x8da9fb,'json':!![]};return rp(_0x1aa581)[_0x47a5('0x19')](function(_0x5d8d4a){if(_0x5d8d4a['result'][_0x47a5('0xd')]>0x0){var _0x376e1d=_0x5d8d4a['result'][0x0]['sys_id'];_0x1ad6a9(_0x376e1d);}else{return createRemoteTag(_0x187d7e,_0x8da9fb,_0x3329aa,_0x1ab0bf)[_0x47a5('0x19')](function(_0x4d6a82){_0x1ad6a9(_0x4d6a82);});}});});}function assignTagToIncident(_0x16bb8a,_0x5d383d,_0x482de6,_0x389ed9,_0x46d2d3){return new Promise(function(_0x53eedf,_0x1b958b){var _0x72fe={'method':'POST','uri':_0x482de6+'label_entry'+'?'+_0x46d2d3,'body':{'label':_0x16bb8a,'table':_0x47a5('0x36'),'id_type':_0x47a5('0x41'),'table_key':_0x389ed9[_0x47a5('0x3b')],'title':_0x47a5('0x42')+_0x389ed9['ticketNumber'],'id_display':_0x389ed9[_0x47a5('0x3c')]},'auth':_0x5d383d,'json':!![]};return rp(_0x72fe)[_0x47a5('0x19')](function(_0x1af800){_0x53eedf();})['catch'](function(){_0x53eedf();});});}function manageTags(_0x30ea7a,_0x4db625,_0x485e3c,_0x470da6,_0x943a15,_0x1c485b,_0x3603b7){return new Promise(function(_0x4966af,_0x144af9){var _0x5d1550=[];_0x4db625['forEach'](function(_0x5eb150){_0x5d1550['push'](getRemoteTag(_0x5eb150,_0x485e3c,_0x470da6,_0x1c485b,_0x3603b7));});return Promise[_0x47a5('0x43')](_0x5d1550)[_0x47a5('0x19')](function(_0x1e2bb4){if(_0x1e2bb4['length']){logger['info']('['+[_0x30ea7a[_0x47a5('0x14')]()]+_0x47a5('0x44'),_0x1e2bb4);var _0x45d4b6=[];_0x1e2bb4[_0x47a5('0x27')](function(_0xc45e25){_0x45d4b6['push'](assignTagToIncident(_0xc45e25,_0x485e3c,_0x470da6,_0x943a15,_0x1c485b));});return Promise[_0x47a5('0x43')](_0x45d4b6)['then'](function(){_0x4966af();})[_0x47a5('0x12')](function(){_0x4966af();});}else{_0x4966af();}});});}function getTags(_0x274d31,_0x4d545f,_0x32b4de,_0x345104,_0x132854,_0x3e8274){return function(_0x2d6494){return new Promise(function(_0x215634,_0x35cca8){var _0x3ac38c=[];var _0x57ed0a=_0x345104[_0x47a5('0x45')];if(_0x57ed0a&&_0x57ed0a[_0x47a5('0xd')]>0x0){_0x3ac38c=_[_0x47a5('0x46')](_0x57ed0a,_0x47a5('0x33'));}if(_0x3ac38c[_0x47a5('0xd')]>0x0){return manageTags(_0x274d31,_0x3ac38c,_0x4d545f,_0x32b4de,_0x2d6494,_0x132854,_0x3e8274)['then'](function(){_0x215634(_0x2d6494);});}else{_0x215634(_0x2d6494);}});};}function emit(_0xbec033,_0xdfcecc,_0x1224bc){var _0x144aaa=_0x47a5('0x47')+_0x47a5('0x48')+_0x47a5('0x49')+_0x47a5('0x4a');var _0x350af8={'uri':_0xbec033+_0x47a5('0x4b')+_0x1224bc+_0x144aaa};io['to'](util[_0x47a5('0x4c')](_0x47a5('0x4d'),_0xdfcecc))[_0x47a5('0x4e')](_0x47a5('0x4f'),_0x350af8);}exports['cs']=function(_0x3edd17,_0x5a6161,_0x42dd7d,_0x284fb8,_0x30504e,_0x4b42f3,_0x37ac59,_0x2e46af){var _0x36c67={};var _0x26f1ac={'user':_0x4b42f3['username'],'pass':_0x4b42f3[_0x47a5('0x50')]};var _0x522ccf=_0x47a5('0x51');var _0x487e21=_0x47a5('0x52');_0x4b42f3['remoteUri']=intUtil[_0x47a5('0x53')](_0x4b42f3[_0x47a5('0x54')]);_0x4b42f3[_0x47a5('0x55')]=intUtil['stripTrailingSlash'](_0x4b42f3['serverUrl']);var _0x4b8084=util[_0x47a5('0x4c')](_0x47a5('0x56'),_0x4b42f3[_0x47a5('0x54')]);_0x36c67[_0x47a5('0x16')]=!_['isNil'](_0x284fb8)?_0x284fb8[_0x47a5('0x57')]:null;_0x36c67[_0x47a5('0x1e')]=_0x4b42f3[_0x47a5('0x57')];_0x36c67[_0x47a5('0x22')]=_0x2e46af[_0x47a5('0x2d')]()===_0x47a5('0x35')?_0x5a6161[_0x47a5('0x58')]:_0x5a6161[_0x47a5('0x59')];_0x36c67[_0x47a5('0x5a')]=_0x2e46af===_0x47a5('0x5b')||_0x2e46af===_0x47a5('0x5c')?_0x47a5('0x5b'):'outbound';var _0x1e3212=util['format'](_0x47a5('0x5d'),_0x4b42f3[_0x47a5('0x55')],_0x5a6161[_0x47a5('0x5e')],md5(_0x5a6161[_0x47a5('0x5e')]));if(_0x30504e&&_0x30504e[_0x47a5('0x5f')]){logger[_0x47a5('0x10')](_0x47a5('0x60'),_0x47a5('0x61'));_0x5a6161[_0x47a5('0x62')]=_0x1e3212;}else if(_0x37ac59&&_0x37ac59[_0x47a5('0x63')]&&_0x37ac59[_0x47a5('0x63')]!==_0x47a5('0x64')){logger[_0x47a5('0x10')](_0x47a5('0x65'),_0x47a5('0x61'));_0x5a6161['recordingURL']=_0x1e3212;}else{_0x5a6161['recordingURL']='';}return getAdminUser(_0x2e46af,_0x26f1ac,_0x36c67,_0x4b8084,_0x487e21,_0x522ccf)['then'](getUser(_0x2e46af,_0x26f1ac,_0x4b8084,_0x487e21,_0x522ccf))['then'](getEndUser(_0x2e46af,_0x26f1ac,_0x4b8084,_0x487e21,_0x522ccf))[_0x47a5('0x19')](getTicket(_0x2e46af,_0x26f1ac,_0x4b8084,_0x42dd7d,_0x5a6161,_0x487e21))[_0x47a5('0x19')](function(_0x5d6916){logger[_0x47a5('0x10')](util[_0x47a5('0x4c')](_0x47a5('0x66'),_0x5d6916[_0x47a5('0x3b')]));logger[_0x47a5('0x10')](util[_0x47a5('0x4c')](_0x47a5('0x67'),_0x2e46af));if(_0x2e46af!==_0x47a5('0x5c')){logger[_0x47a5('0x10')]('['+[_0x2e46af[_0x47a5('0x14')]()]+']',_0x47a5('0x68'));emit(_0x4b42f3['remoteUri'],_0x284fb8[_0x47a5('0x33')],_0x5d6916[_0x47a5('0x3b')]);}})[_0x47a5('0x12')](function(_0x4f35ff){logger[_0x47a5('0x13')]('['+[_0x2e46af[_0x47a5('0x14')]()]+_0x47a5('0x69'),util['inspect'](_0x4f35ff,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
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