Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 9dd0282..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x740f=['idField','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','incident','ticketId','forEach','push',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','all','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','user:%s','emit','trigger:browser:url','password','sysparm_limit=1','sysparm_display_value=true','stripTrailingSlash','remoteUri','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','callDirection','unmanaged','queue','format','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','adminId','sys_id','info','toUpperCase','catch','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','active','userId','adminEmail','error',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','true','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20createEndUser\x20crm','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString'];(function(_0x1facfa,_0x1acf7d){var _0x9ec701=function(_0x115e37){while(--_0x115e37){_0x1facfa['push'](_0x1facfa['shift']());}};_0x9ec701(++_0x1acf7d);}(_0x740f,0x187));var _0xf740=function(_0x3e630a,_0x507613){_0x3e630a=_0x3e630a-0x0;var _0xca5993=_0x740f[_0x3e630a];return _0xca5993;};'use strict';var _=require(_0xf740('0x0'));var Promise=require(_0xf740('0x1'));var rp=require(_0xf740('0x2'));var util=require(_0xf740('0x3'));var md5=require('md5');var Redis=require(_0xf740('0x4'));var intUtil=require(_0xf740('0x5'));var config=require(_0xf740('0x6'));var logger=require(_0xf740('0x7'))('servicenow');config[_0xf740('0x8')]=_['defaults'](config[_0xf740('0x8')],{'host':_0xf740('0x9'),'port':0x18eb});var io=require(_0xf740('0xa'))(new Redis(config[_0xf740('0x8')]));function getAdminUser(_0x538fc2,_0x36d15f,_0x12e013,_0x5a750a,_0xf412aa,_0x39fc08){return new Promise(function(_0xaad09e,_0x1d0e21){var _0x467e2b={'method':_0xf740('0xb'),'uri':_0x5a750a+_0xf740('0xc')+'&'+_0xf412aa+'&'+_0x39fc08,'auth':_0x36d15f,'json':!![]};return rp(_0x467e2b)[_0xf740('0xd')](function(_0x374526){if(_0x374526[_0xf740('0xe')][_0xf740('0xf')]>0x0){_0x12e013[_0xf740('0x10')]=_0x374526[_0xf740('0xe')][0x0][_0xf740('0x11')];}logger[_0xf740('0x12')]('['+[_0x538fc2[_0xf740('0x13')]()]+'],\x20getAdminUser\x20crm',_0x12e013);_0xaad09e(_0x12e013);})[_0xf740('0x14')](function(_0x4cc644){logger['error']('['+[_0x538fc2[_0xf740('0x13')]()]+']',_0x4cc644[_0xf740('0x15')]);_0x1d0e21(_0x4cc644[_0xf740('0x15')]);});});}function getUser(_0x4483cc,_0x138f4e,_0x215d9d,_0x4be1a6,_0x4a9e3f){return function(_0x15ad41){logger[_0xf740('0x12')]('['+[_0x4483cc[_0xf740('0x13')]()]+_0xf740('0x16'),_0x15ad41);return new Promise(function(_0x1a5048,_0x12fc91){if(intUtil[_0xf740('0x17')](_0x15ad41[_0xf740('0x18')])){var _0x3c3512={'method':_0xf740('0xb'),'uri':_0x215d9d+_0xf740('0x19')+_0x15ad41[_0xf740('0x18')]+'&'+_0x4be1a6+'&'+_0x4a9e3f,'auth':_0x138f4e,'json':!![]};logger[_0xf740('0x12')]('['+[_0x4483cc['toUpperCase']()]+'],\x20getUser\x20rp\x20obj',_0x3c3512);return rp(_0x3c3512)[_0xf740('0xd')](function(_0x3f5ea4){logger[_0xf740('0x12')]('['+[_0x4483cc[_0xf740('0x13')]()]+_0xf740('0x1a'),_0x3f5ea4);if(_0x3f5ea4['result']['length']>0x0&&String(_0x3f5ea4[_0xf740('0xe')][0x0][_0xf740('0x1b')])==='true'){_0x15ad41[_0xf740('0x1c')]=_0x3f5ea4['result'][0x0]['sys_id'];}else{_0x15ad41[_0xf740('0x1c')]=_0x15ad41[_0xf740('0x10')];_0x15ad41['userEmail']=_0x15ad41[_0xf740('0x1d')];}logger[_0xf740('0x12')]('['+[_0x4483cc[_0xf740('0x13')]()]+'],\x20getUser\x20crm',_0x15ad41);_0x1a5048(_0x15ad41);})[_0xf740('0x14')](function(_0x1a3cda){logger[_0xf740('0x1e')]('['+[_0x4483cc[_0xf740('0x13')]()]+']',_0x1a3cda[_0xf740('0x15')]);_0x12fc91(_0x1a3cda[_0xf740('0x15')]);});}else{logger[_0xf740('0x12')]('['+[_0x4483cc[_0xf740('0x13')]()]+_0xf740('0x1f'));_0x15ad41[_0xf740('0x1c')]=_0x15ad41[_0xf740('0x10')];_0x15ad41['userEmail']=_0x15ad41[_0xf740('0x1d')];_0x1a5048(_0x15ad41);}});};}function createEndUser(_0x25ac35,_0x4ab79c,_0xfb2da3,_0x366e92,_0x2d882d){logger['info']('['+[_0x25ac35[_0xf740('0x13')]()]+_0xf740('0x20'),_0xfb2da3);return new Promise(function(_0x5ead90,_0xc3c00b){var _0x2b6306={'method':_0xf740('0x21'),'uri':_0x366e92+_0xf740('0x22')+_0x2d882d,'body':{'user_name':_0xfb2da3[_0xf740('0x23')],'roles':_0xf740('0x24'),'first_name':_0xfb2da3['endUserNumber'],'active':_0xf740('0x25'),'date_format':_0xf740('0x26'),'phone':_0xfb2da3['endUserNumber']},'auth':_0x4ab79c,'json':!![]};return rp(_0x2b6306)[_0xf740('0xd')](function(_0x180ef1){logger[_0xf740('0x12')]('['+[_0x25ac35[_0xf740('0x13')]()]+_0xf740('0x27'),_0x180ef1[_0xf740('0xe')]);_0xfb2da3[_0xf740('0x28')]=_0x180ef1['result'][_0xf740('0x11')];_0x5ead90(_0xfb2da3);})[_0xf740('0x14')](function(_0xce529f){logger[_0xf740('0x1e')]('['+[_0x25ac35['toUpperCase']()]+']',_0xce529f[_0xf740('0x15')]);_0xc3c00b(_0xce529f[_0xf740('0x15')]);});});}function getEndUser(_0x7086bb,_0x21ffaa,_0x48b621,_0x616e74,_0x45779e){return function(_0x38d70b){logger[_0xf740('0x12')]('['+[_0x7086bb[_0xf740('0x13')]()]+_0xf740('0x29'),_0x38d70b);return new Promise(function(_0x518bf3,_0x482691){var _0x1e2e79={'method':'GET','uri':_0x48b621+_0xf740('0x2a')+_0x38d70b[_0xf740('0x23')]+'&'+_0x616e74+'&'+_0x45779e,'auth':_0x21ffaa,'json':!![]};return rp(_0x1e2e79)[_0xf740('0xd')](function(_0x1535ef){if(_0x1535ef[_0xf740('0xe')][_0xf740('0xf')]>0x0){_0x38d70b[_0xf740('0x28')]=_0x1535ef[_0xf740('0xe')][0x0][_0xf740('0x11')];logger[_0xf740('0x12')]('['+[_0x7086bb['toUpperCase']()]+'],\x20getEndUser\x20crm',_0x38d70b);_0x518bf3(_0x38d70b);}else{return createEndUser(_0x7086bb,_0x21ffaa,_0x38d70b,_0x48b621,_0x616e74)['then'](function(_0x3ce2d3){logger['info']('['+[_0x7086bb['toUpperCase']()]+_0xf740('0x2b'),_0x3ce2d3);_0x518bf3(_0x3ce2d3);});}})[_0xf740('0x14')](function(_0x241d02){logger[_0xf740('0x1e')]('['+[_0x7086bb['toUpperCase']()]+']',_0x241d02[_0xf740('0x15')]);_0x482691(_0x241d02['message']);});});};}function getCustomFields(_0x5c7f01,_0x31c940){var _0xaf7c85={};if(_0x5c7f01[_0xf740('0xf')]>0x0){_['forEach'](_0x5c7f01,function(_0x4e45dc){if(_[_0xf740('0x2c')]([_0xf740('0x2d'),_0xf740('0x2e')],_0x4e45dc[_0xf740('0x2f')])&&_0x4e45dc[_0xf740('0x30')]&&!_0x4e45dc[_0xf740('0x31')]){_0xaf7c85[_0x4e45dc[_0xf740('0x30')][_0xf740('0x32')]()]=_0x4e45dc[_0xf740('0x33')][_0xf740('0x34')]();}else if(_[_0xf740('0x2c')]([_0xf740('0x2d'),_0xf740('0x2e')],_0x4e45dc[_0xf740('0x2f')])&&_0x4e45dc[_0xf740('0x35')]&&_0x4e45dc[_0xf740('0x31')]){_0xaf7c85[_0x4e45dc[_0xf740('0x35')]['toLowerCase']()]=_0x4e45dc[_0xf740('0x33')][_0xf740('0x34')]();}else if(_0x4e45dc['type']===_0xf740('0x36')&&_0x4e45dc[_0xf740('0x37')]&&_0x4e45dc[_0xf740('0x35')]&&_0x4e45dc[_0xf740('0x31')]){_0xaf7c85[_0x4e45dc[_0xf740('0x35')][_0xf740('0x32')]()]=_0x31c940[_0x4e45dc[_0xf740('0x37')]]['toString']();}else if(_0x4e45dc[_0xf740('0x2f')]===_0xf740('0x38')&&_0x4e45dc[_0xf740('0x39')]&&_0x4e45dc[_0xf740('0x39')][_0xf740('0x3a')]&&_0x4e45dc[_0xf740('0x35')]&&_0x4e45dc[_0xf740('0x31')]){_0xaf7c85[_0x4e45dc['idField'][_0xf740('0x32')]()]=_0x31c940[_0x4e45dc[_0xf740('0x39')][_0xf740('0x3a')]['toLowerCase']()][_0xf740('0x34')]();}});}return _0xaf7c85;}function getTicket(_0x53f0c4,_0x5e6734,_0x47af0a,_0x2c4005,_0x44fa11,_0x155a8a){return function(_0x1a317e){logger[_0xf740('0x12')]('['+[_0x53f0c4[_0xf740('0x13')]()]+_0xf740('0x3b'),_0x1a317e);return new Promise(function(_0x5dd185,_0x2c0453){var _0x4a2709=_0x53f0c4[_0xf740('0x32')]()===_0xf740('0x3c')?_0x1a317e[_0xf740('0x1c')]:_0x1a317e[_0xf740('0x28')];var _0x9e1f2f={'method':_0xf740('0x21'),'uri':_0x47af0a+'incident'+'?'+_0x155a8a,'body':Object['assign']({},{'active':_0xf740('0x25'),'caller_id':_0x4a2709,'assigned_to':_0x1a317e[_0xf740('0x1c')],'short_description':intUtil[_0xf740('0x3d')](_0x2c4005[_0xf740('0x3e')],_0x44fa11,'\x20'),'description':intUtil[_0xf740('0x3d')](_0x2c4005['Descriptions'],_0x44fa11,'\x0a')},getCustomFields(_0x2c4005[_0xf740('0x3f')],_0x44fa11)),'auth':_0x5e6734,'json':!![]};return rp(_0x9e1f2f)[_0xf740('0xd')](function(_0x23364a){logger[_0xf740('0x12')]('['+[_0x53f0c4[_0xf740('0x13')]()]+_0xf740('0x40'),_0x23364a['result']);_0x1a317e['ticketId']=_0x23364a[_0xf740('0xe')][_0xf740('0x11')];_0x1a317e[_0xf740('0x41')]=_0x23364a['result'][_0xf740('0x42')];logger[_0xf740('0x12')]('['+[_0x53f0c4[_0xf740('0x13')]()]+_0xf740('0x43'),_0x1a317e);_0x5dd185(_0x1a317e);})[_0xf740('0x14')](function(_0x1b0c22){logger[_0xf740('0x1e')]('['+[_0x53f0c4[_0xf740('0x13')]()]+']',_0x1b0c22['message']);_0x2c0453(_0x1b0c22['message']);});});};}function createRemoteTag(_0x297d24,_0x307ae6,_0x2ca483,_0x2a834e){return new Promise(function(_0x227654,_0x5106bb){var _0x5c72e0={'method':_0xf740('0x21'),'uri':_0x2ca483+_0xf740('0x44')+'?'+_0x2a834e,'body':{'short_description':_0x297d24,'global':!![],'active':!![],'name':_0x297d24},'auth':_0x307ae6,'json':!![]};return rp(_0x5c72e0)[_0xf740('0xd')](function(_0x4bf5ad){var _0x31cabd=_0x4bf5ad[_0xf740('0xe')][_0xf740('0x11')];_0x227654(_0x31cabd);});});}function getRemoteTag(_0x3c195a,_0x587c31,_0x57529e,_0x5626b8,_0x2b3d96){return new Promise(function(_0x672f4f,_0x4af73a){var _0x4957ae={'method':'GET','uri':_0x57529e+_0xf740('0x44')+_0xf740('0x45')+_0x3c195a+'&'+_0x5626b8,'auth':_0x587c31,'json':!![]};return rp(_0x4957ae)[_0xf740('0xd')](function(_0x223fb2){if(_0x223fb2[_0xf740('0xe')]['length']>0x0){var _0x3667b6=_0x223fb2[_0xf740('0xe')][0x0][_0xf740('0x11')];_0x672f4f(_0x3667b6);}else{return createRemoteTag(_0x3c195a,_0x587c31,_0x57529e,_0x5626b8)[_0xf740('0xd')](function(_0x3fcf55){_0x672f4f(_0x3fcf55);});}});});}function assignTagToIncident(_0x5040c6,_0x4378c6,_0x3925cc,_0x502f34,_0x2655de){return new Promise(function(_0x1570a2,_0x40a610){var _0x1b246d={'method':'POST','uri':_0x3925cc+_0xf740('0x46')+'?'+_0x2655de,'body':{'label':_0x5040c6,'table':_0xf740('0x47'),'id_type':'Incident','table_key':_0x502f34[_0xf740('0x48')],'title':'Incident\x20-\x20'+_0x502f34[_0xf740('0x41')],'id_display':_0x502f34[_0xf740('0x41')]},'auth':_0x4378c6,'json':!![]};return rp(_0x1b246d)[_0xf740('0xd')](function(_0x15441f){_0x1570a2();})[_0xf740('0x14')](function(){_0x1570a2();});});}function manageTags(_0x369ce2,_0x46d565,_0x54fe02,_0x20fc5e,_0xe07f89,_0x2c7994,_0x7fca26){return new Promise(function(_0x8e1e6d,_0x3ab4c3){var _0xf34450=[];_0x46d565[_0xf740('0x49')](function(_0x3f1447){_0xf34450[_0xf740('0x4a')](getRemoteTag(_0x3f1447,_0x54fe02,_0x20fc5e,_0x2c7994,_0x7fca26));});return Promise['all'](_0xf34450)[_0xf740('0xd')](function(_0xbc315b){if(_0xbc315b[_0xf740('0xf')]){logger[_0xf740('0x12')]('['+[_0x369ce2['toUpperCase']()]+_0xf740('0x4b'),_0xbc315b);var _0x387540=[];_0xbc315b[_0xf740('0x49')](function(_0x2953b7){_0x387540['push'](assignTagToIncident(_0x2953b7,_0x54fe02,_0x20fc5e,_0xe07f89,_0x2c7994));});return Promise[_0xf740('0x4c')](_0x387540)[_0xf740('0xd')](function(){_0x8e1e6d();})[_0xf740('0x14')](function(){_0x8e1e6d();});}else{_0x8e1e6d();}});});}function getTags(_0x54b62e,_0x2e021a,_0x5700a1,_0x29dc3e,_0x9a92,_0x1d4332){return function(_0xdae37a){return new Promise(function(_0x766422,_0x5028d7){var _0x618fbd=[];var _0x2c1185=_0x29dc3e['Tags'];if(_0x2c1185&&_0x2c1185[_0xf740('0xf')]>0x0){_0x618fbd=_[_0xf740('0x4d')](_0x2c1185,_0xf740('0x3a'));}if(_0x618fbd[_0xf740('0xf')]>0x0){return manageTags(_0x54b62e,_0x618fbd,_0x2e021a,_0x5700a1,_0xdae37a,_0x9a92,_0x1d4332)[_0xf740('0xd')](function(){_0x766422(_0xdae37a);});}else{_0x766422(_0xdae37a);}});};}function emit(_0x3d5910,_0x5bbb7b,_0x45a9c2){var _0x47cb7c=_0xf740('0x4e')+_0xf740('0x4f')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0xf740('0x50');var _0x50d61d={'uri':_0x3d5910+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x45a9c2+_0x47cb7c};io['to'](util['format'](_0xf740('0x51'),_0x5bbb7b))[_0xf740('0x52')](_0xf740('0x53'),_0x50d61d);}exports['cs']=function(_0x126c7c,_0x3c0d03,_0x44d1bb,_0x1b9c7e,_0x37e947,_0x80376a,_0x295a02,_0x1244d0){var _0x1b5c88={};var _0x233c7f={'user':_0x80376a['username'],'pass':_0x80376a[_0xf740('0x54')]};var _0x21aa1b=_0xf740('0x55');var _0x1a41ae=_0xf740('0x56');_0x80376a['remoteUri']=intUtil[_0xf740('0x57')](_0x80376a[_0xf740('0x58')]);_0x80376a[_0xf740('0x59')]=intUtil[_0xf740('0x57')](_0x80376a[_0xf740('0x59')]);var _0x584695=util['format'](_0xf740('0x5a'),_0x80376a[_0xf740('0x58')]);_0x1b5c88[_0xf740('0x18')]=!_[_0xf740('0x5b')](_0x1b9c7e)?_0x1b9c7e['email']:null;_0x1b5c88[_0xf740('0x1d')]=_0x80376a[_0xf740('0x5c')];_0x1b5c88['endUserNumber']=_0x1244d0[_0xf740('0x32')]()===_0xf740('0x3c')?_0x3c0d03[_0xf740('0x5d')]:_0x3c0d03['calleridnum'];_0x1b5c88[_0xf740('0x5e')]=_0x1244d0==='queue'||_0x1244d0===_0xf740('0x5f')?_0xf740('0x60'):_0xf740('0x3c');var _0x21d60d=util[_0xf740('0x61')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x80376a['serverUrl'],_0x3c0d03[_0xf740('0x62')],md5(_0x3c0d03['uniqueid']));if(_0x37e947&&_0x37e947[_0xf740('0x63')]){logger[_0xf740('0x12')](_0xf740('0x64'),'Recording\x20is\x20enabled!');_0x3c0d03[_0xf740('0x65')]=_0x21d60d;}else if(_0x295a02&&_0x295a02[_0xf740('0x66')]&&_0x295a02[_0xf740('0x66')]!==_0xf740('0x67')){logger[_0xf740('0x12')](_0xf740('0x68'),_0xf740('0x69'));_0x3c0d03[_0xf740('0x65')]=_0x21d60d;}else{_0x3c0d03[_0xf740('0x65')]='';}return getAdminUser(_0x1244d0,_0x233c7f,_0x1b5c88,_0x584695,_0x1a41ae,_0x21aa1b)['then'](getUser(_0x1244d0,_0x233c7f,_0x584695,_0x1a41ae,_0x21aa1b))['then'](getEndUser(_0x1244d0,_0x233c7f,_0x584695,_0x1a41ae,_0x21aa1b))[_0xf740('0xd')](getTicket(_0x1244d0,_0x233c7f,_0x584695,_0x44d1bb,_0x3c0d03,_0x1a41ae))[_0xf740('0xd')](function(_0x173a28){logger[_0xf740('0x12')](util[_0xf740('0x61')](_0xf740('0x6a'),_0x173a28[_0xf740('0x48')]));logger[_0xf740('0x12')](util['format'](_0xf740('0x6b'),_0x1244d0));if(_0x1244d0!==_0xf740('0x5f')){logger[_0xf740('0x12')]('['+[_0x1244d0[_0xf740('0x13')]()]+']',_0xf740('0x6c'));emit(_0x80376a[_0xf740('0x58')],_0x1b9c7e[_0xf740('0x3a')],_0x173a28['ticketId']);}})[_0xf740('0x14')](function(_0xeaa40e){logger['error']('['+[_0x1244d0['toUpperCase']()]+_0xf740('0x6d'),util[_0xf740('0x6e')](_0xeaa40e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file