Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index a0e0e6d..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xcc4e=['sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','picklist','type','nameField','toLowerCase','content','includes','string','idField','customField','toString','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','endUserId','incident','assign','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','label','Incident','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','format','user:%s','emit','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','util','md5','./util','../../../../config/environment','servicenow','defaults','redis','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','length','adminId','result','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','then','],\x20getUser\x20entity','active','true','userId','adminEmail','],\x20getUser\x20crm','POST'];(function(_0x2ace8e,_0x5b7a3d){var _0x19d576=function(_0x184b02){while(--_0x184b02){_0x2ace8e['push'](_0x2ace8e['shift']());}};_0x19d576(++_0x5b7a3d);}(_0xcc4e,0x19d));var _0xecc4=function(_0x4f8cef,_0x511202){_0x4f8cef=_0x4f8cef-0x0;var _0x18d9b8=_0xcc4e[_0x4f8cef];return _0x18d9b8;};'use strict';var _=require(_0xecc4('0x0'));var Promise=require(_0xecc4('0x1'));var rp=require('request-promise');var util=require(_0xecc4('0x2'));var md5=require(_0xecc4('0x3'));var Redis=require('ioredis');var intUtil=require(_0xecc4('0x4'));var config=require(_0xecc4('0x5'));var logger=require('../../../../config/logger')(_0xecc4('0x6'));config['redis']=_[_0xecc4('0x7')](config[_0xecc4('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xecc4('0x9'))(new Redis(config[_0xecc4('0x8')]));function getAdminUser(_0x3883a7,_0x540d68,_0x550b86,_0x562acf,_0x5dce6e,_0x138d8a){return new Promise(function(_0x24fdc6,_0x180d68){var _0x221d6a={'method':'GET','uri':_0x562acf+_0xecc4('0xa')+'&'+_0x5dce6e+'&'+_0x138d8a,'auth':_0x540d68,'json':!![]};return rp(_0x221d6a)['then'](function(_0x228e9e){if(_0x228e9e['result'][_0xecc4('0xb')]>0x0){_0x550b86[_0xecc4('0xc')]=_0x228e9e[_0xecc4('0xd')][0x0][_0xecc4('0xe')];}logger[_0xecc4('0xf')]('['+[_0x3883a7[_0xecc4('0x10')]()]+_0xecc4('0x11'),_0x550b86);_0x24fdc6(_0x550b86);})[_0xecc4('0x12')](function(_0xaa6f0b){logger[_0xecc4('0x13')]('['+[_0x3883a7[_0xecc4('0x10')]()]+']',_0xaa6f0b[_0xecc4('0x14')]);_0x180d68(_0xaa6f0b[_0xecc4('0x14')]);});});}function getUser(_0x5aeb05,_0x1f3cfc,_0x2cb512,_0x20f182,_0x24fffd){return function(_0x4d9d54){logger[_0xecc4('0xf')]('['+[_0x5aeb05[_0xecc4('0x10')]()]+_0xecc4('0x15'),_0x4d9d54);return new Promise(function(_0x5c0314,_0x2eed83){if(intUtil[_0xecc4('0x16')](_0x4d9d54[_0xecc4('0x17')])){var _0x2d10da={'method':_0xecc4('0x18'),'uri':_0x2cb512+_0xecc4('0x19')+_0x4d9d54[_0xecc4('0x17')]+'&'+_0x20f182+'&'+_0x24fffd,'auth':_0x1f3cfc,'json':!![]};logger[_0xecc4('0xf')]('['+[_0x5aeb05[_0xecc4('0x10')]()]+_0xecc4('0x1a'),_0x2d10da);return rp(_0x2d10da)[_0xecc4('0x1b')](function(_0x4e93ee){logger[_0xecc4('0xf')]('['+[_0x5aeb05['toUpperCase']()]+_0xecc4('0x1c'),_0x4e93ee);if(_0x4e93ee[_0xecc4('0xd')][_0xecc4('0xb')]>0x0&&String(_0x4e93ee[_0xecc4('0xd')][0x0][_0xecc4('0x1d')])===_0xecc4('0x1e')){_0x4d9d54[_0xecc4('0x1f')]=_0x4e93ee[_0xecc4('0xd')][0x0][_0xecc4('0xe')];}else{_0x4d9d54[_0xecc4('0x1f')]=_0x4d9d54[_0xecc4('0xc')];_0x4d9d54[_0xecc4('0x17')]=_0x4d9d54[_0xecc4('0x20')];}logger[_0xecc4('0xf')]('['+[_0x5aeb05['toUpperCase']()]+_0xecc4('0x21'),_0x4d9d54);_0x5c0314(_0x4d9d54);})[_0xecc4('0x12')](function(_0x52cced){logger[_0xecc4('0x13')]('['+[_0x5aeb05['toUpperCase']()]+']',_0x52cced[_0xecc4('0x14')]);_0x2eed83(_0x52cced['message']);});}else{logger[_0xecc4('0xf')]('['+[_0x5aeb05[_0xecc4('0x10')]()]+']\x20using\x20admin\x20profile');_0x4d9d54[_0xecc4('0x1f')]=_0x4d9d54[_0xecc4('0xc')];_0x4d9d54[_0xecc4('0x17')]=_0x4d9d54[_0xecc4('0x20')];_0x5c0314(_0x4d9d54);}});};}function createEndUser(_0x580a69,_0x40fc3a,_0x1cdccd,_0x1d12a1,_0x314f5d){logger['info']('['+[_0x580a69[_0xecc4('0x10')]()]+'],\x20createEndUser\x20input\x20crm',_0x1cdccd);return new Promise(function(_0x1b5c2c,_0x39a92c){var _0x1472ef={'method':_0xecc4('0x22'),'uri':_0x1d12a1+_0xecc4('0x23')+_0x314f5d,'body':{'user_name':_0x1cdccd[_0xecc4('0x24')],'roles':_0xecc4('0x25'),'first_name':_0x1cdccd[_0xecc4('0x24')],'active':_0xecc4('0x1e'),'date_format':_0xecc4('0x26'),'phone':_0x1cdccd[_0xecc4('0x24')]},'auth':_0x40fc3a,'json':!![]};return rp(_0x1472ef)[_0xecc4('0x1b')](function(_0xc41eb3){logger[_0xecc4('0xf')]('['+[_0x580a69[_0xecc4('0x10')]()]+_0xecc4('0x27'),_0xc41eb3['result']);_0x1cdccd['endUserId']=_0xc41eb3[_0xecc4('0xd')][_0xecc4('0xe')];_0x1b5c2c(_0x1cdccd);})[_0xecc4('0x12')](function(_0x4821a3){logger[_0xecc4('0x13')]('['+[_0x580a69[_0xecc4('0x10')]()]+']',_0x4821a3['message']);_0x39a92c(_0x4821a3[_0xecc4('0x14')]);});});}function getEndUser(_0x2ecba3,_0x2108eb,_0x3e4b37,_0x860c97,_0x273902){return function(_0x3f7b9a){logger[_0xecc4('0xf')]('['+[_0x2ecba3[_0xecc4('0x10')]()]+_0xecc4('0x28'),_0x3f7b9a);return new Promise(function(_0x2ab90f,_0x170801){var _0x358214={'method':_0xecc4('0x18'),'uri':_0x3e4b37+_0xecc4('0x29')+_0x3f7b9a[_0xecc4('0x24')]+'&'+_0x860c97+'&'+_0x273902,'auth':_0x2108eb,'json':!![]};return rp(_0x358214)[_0xecc4('0x1b')](function(_0x20e058){if(_0x20e058[_0xecc4('0xd')]['length']>0x0){_0x3f7b9a['endUserId']=_0x20e058[_0xecc4('0xd')][0x0]['sys_id'];logger['info']('['+[_0x2ecba3['toUpperCase']()]+_0xecc4('0x2a'),_0x3f7b9a);_0x2ab90f(_0x3f7b9a);}else{return createEndUser(_0x2ecba3,_0x2108eb,_0x3f7b9a,_0x3e4b37,_0x860c97)[_0xecc4('0x1b')](function(_0x15416c){logger[_0xecc4('0xf')]('['+[_0x2ecba3[_0xecc4('0x10')]()]+_0xecc4('0x2b'),_0x15416c);_0x2ab90f(_0x15416c);});}})[_0xecc4('0x12')](function(_0x2e9c58){logger['error']('['+[_0x2ecba3['toUpperCase']()]+']',_0x2e9c58['message']);_0x170801(_0x2e9c58['message']);});});};}function getCustomFields(_0x22b260,_0x5abd40){var _0xc7e1d3={};if(_0x22b260[_0xecc4('0xb')]>0x0){_[_0xecc4('0x2c')](_0x22b260,function(_0x4a163e){if(_['includes'](['string',_0xecc4('0x2d')],_0x4a163e[_0xecc4('0x2e')])&&_0x4a163e['nameField']&&!_0x4a163e['customField']){_0xc7e1d3[_0x4a163e[_0xecc4('0x2f')][_0xecc4('0x30')]()]=_0x4a163e[_0xecc4('0x31')]['toString']();}else if(_[_0xecc4('0x32')]([_0xecc4('0x33'),'picklist'],_0x4a163e[_0xecc4('0x2e')])&&_0x4a163e[_0xecc4('0x34')]&&_0x4a163e[_0xecc4('0x35')]){_0xc7e1d3[_0x4a163e['idField'][_0xecc4('0x30')]()]=_0x4a163e['content'][_0xecc4('0x36')]();}else if(_0x4a163e[_0xecc4('0x2e')]==='variable'&&_0x4a163e[_0xecc4('0x37')]&&_0x4a163e[_0xecc4('0x34')]&&_0x4a163e['customField']){_0xc7e1d3[_0x4a163e['idField'][_0xecc4('0x30')]()]=_0x5abd40[_0x4a163e[_0xecc4('0x37')]][_0xecc4('0x36')]();}else if(_0x4a163e[_0xecc4('0x2e')]===_0xecc4('0x38')&&_0x4a163e[_0xecc4('0x39')]&&_0x4a163e['Variable'][_0xecc4('0x3a')]&&_0x4a163e['idField']&&_0x4a163e[_0xecc4('0x35')]){_0xc7e1d3[_0x4a163e[_0xecc4('0x34')][_0xecc4('0x30')]()]=_0x5abd40[_0x4a163e[_0xecc4('0x39')][_0xecc4('0x3a')][_0xecc4('0x30')]()][_0xecc4('0x36')]();}});}return _0xc7e1d3;}function getTicket(_0x413ee7,_0x2dbaa3,_0x4b0b30,_0x3e06fa,_0x193c2f,_0x998b68){return function(_0x20017d){logger['info']('['+[_0x413ee7[_0xecc4('0x10')]()]+_0xecc4('0x3b'),_0x20017d);return new Promise(function(_0x5b6b3d,_0x1b441f){var _0x3bf075=_0x413ee7['toLowerCase']()===_0xecc4('0x3c')?_0x20017d[_0xecc4('0x1f')]:_0x20017d[_0xecc4('0x3d')];var _0x46007e={'method':_0xecc4('0x22'),'uri':_0x4b0b30+_0xecc4('0x3e')+'?'+_0x998b68,'body':Object[_0xecc4('0x3f')]({},{'active':_0xecc4('0x1e'),'caller_id':_0x3bf075,'assigned_to':_0x20017d['userId'],'short_description':intUtil[_0xecc4('0x40')](_0x3e06fa[_0xecc4('0x41')],_0x193c2f,'\x20'),'description':intUtil[_0xecc4('0x40')](_0x3e06fa['Descriptions'],_0x193c2f,'\x0a')},getCustomFields(_0x3e06fa[_0xecc4('0x42')],_0x193c2f)),'auth':_0x2dbaa3,'json':!![]};return rp(_0x46007e)['then'](function(_0x19e8ca){logger[_0xecc4('0xf')]('['+[_0x413ee7['toUpperCase']()]+_0xecc4('0x43'),_0x19e8ca[_0xecc4('0xd')]);_0x20017d[_0xecc4('0x44')]=_0x19e8ca[_0xecc4('0xd')][_0xecc4('0xe')];_0x20017d[_0xecc4('0x45')]=_0x19e8ca[_0xecc4('0xd')]['number'];logger[_0xecc4('0xf')]('['+[_0x413ee7[_0xecc4('0x10')]()]+']\x20getTicket\x20crm',_0x20017d);_0x5b6b3d(_0x20017d);})[_0xecc4('0x12')](function(_0x1090a9){logger[_0xecc4('0x13')]('['+[_0x413ee7['toUpperCase']()]+']',_0x1090a9[_0xecc4('0x14')]);_0x1b441f(_0x1090a9['message']);});});};}function createRemoteTag(_0x4d1a16,_0x18aa81,_0x2ebd25,_0x132ee9){return new Promise(function(_0x8489ae,_0x14ea40){var _0x30db59={'method':_0xecc4('0x22'),'uri':_0x2ebd25+_0xecc4('0x46')+'?'+_0x132ee9,'body':{'short_description':_0x4d1a16,'global':!![],'active':!![],'name':_0x4d1a16},'auth':_0x18aa81,'json':!![]};return rp(_0x30db59)[_0xecc4('0x1b')](function(_0xd167c5){var _0x3c1c19=_0xd167c5[_0xecc4('0xd')]['sys_id'];_0x8489ae(_0x3c1c19);});});}function getRemoteTag(_0x1f0b25,_0x1b908a,_0x30cdca,_0x33bcd5,_0x497044){return new Promise(function(_0x3aeb1,_0x27729e){var _0x23051e={'method':'GET','uri':_0x30cdca+'label'+'?sysparm_query=name%3D'+_0x1f0b25+'&'+_0x33bcd5,'auth':_0x1b908a,'json':!![]};return rp(_0x23051e)[_0xecc4('0x1b')](function(_0x3ed77a){if(_0x3ed77a[_0xecc4('0xd')][_0xecc4('0xb')]>0x0){var _0x2cb217=_0x3ed77a[_0xecc4('0xd')][0x0][_0xecc4('0xe')];_0x3aeb1(_0x2cb217);}else{return createRemoteTag(_0x1f0b25,_0x1b908a,_0x30cdca,_0x33bcd5)['then'](function(_0x20ad26){_0x3aeb1(_0x20ad26);});}});});}function assignTagToIncident(_0xcdfba4,_0x189343,_0x149b8d,_0x135a29,_0x5b7f77){return new Promise(function(_0x1c730f,_0x196403){var _0x2832e5={'method':'POST','uri':_0x149b8d+'label_entry'+'?'+_0x5b7f77,'body':{'label':_0xcdfba4,'table':'incident','id_type':_0xecc4('0x47'),'table_key':_0x135a29[_0xecc4('0x44')],'title':_0xecc4('0x48')+_0x135a29[_0xecc4('0x45')],'id_display':_0x135a29['ticketNumber']},'auth':_0x189343,'json':!![]};return rp(_0x2832e5)[_0xecc4('0x1b')](function(_0x78ed9){_0x1c730f();})[_0xecc4('0x12')](function(){_0x1c730f();});});}function manageTags(_0x3e70fd,_0x2af038,_0x5fd21,_0x304c5e,_0x42acbf,_0x22e109,_0x3db0de){return new Promise(function(_0x4652ce,_0x556349){var _0xc41bf2=[];_0x2af038[_0xecc4('0x2c')](function(_0x235dac){_0xc41bf2[_0xecc4('0x49')](getRemoteTag(_0x235dac,_0x5fd21,_0x304c5e,_0x22e109,_0x3db0de));});return Promise[_0xecc4('0x4a')](_0xc41bf2)[_0xecc4('0x1b')](function(_0x16b648){if(_0x16b648[_0xecc4('0xb')]){logger[_0xecc4('0xf')]('['+[_0x3e70fd[_0xecc4('0x10')]()]+_0xecc4('0x4b'),_0x16b648);var _0x1958f9=[];_0x16b648[_0xecc4('0x2c')](function(_0x3000e5){_0x1958f9[_0xecc4('0x49')](assignTagToIncident(_0x3000e5,_0x5fd21,_0x304c5e,_0x42acbf,_0x22e109));});return Promise['all'](_0x1958f9)[_0xecc4('0x1b')](function(){_0x4652ce();})[_0xecc4('0x12')](function(){_0x4652ce();});}else{_0x4652ce();}});});}function getTags(_0x324233,_0xef90f9,_0x58dd00,_0x5c319a,_0x10e105,_0x2c6d5b){return function(_0x43d060){return new Promise(function(_0x561e53,_0x54a559){var _0x145a77=[];var _0x59e9ec=_0x5c319a[_0xecc4('0x4c')];if(_0x59e9ec&&_0x59e9ec[_0xecc4('0xb')]>0x0){_0x145a77=_[_0xecc4('0x4d')](_0x59e9ec,_0xecc4('0x3a'));}if(_0x145a77['length']>0x0){return manageTags(_0x324233,_0x145a77,_0xef90f9,_0x58dd00,_0x43d060,_0x10e105,_0x2c6d5b)[_0xecc4('0x1b')](function(){_0x561e53(_0x43d060);});}else{_0x561e53(_0x43d060);}});};}function emit(_0x34151f,_0x4a9f7e,_0x2ba512){var _0x244036=_0xecc4('0x4e')+_0xecc4('0x4f')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0xecc4('0x50');var _0x8d40e2={'uri':_0x34151f+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x2ba512+_0x244036};io['to'](util[_0xecc4('0x51')](_0xecc4('0x52'),_0x4a9f7e))[_0xecc4('0x53')]('trigger:browser:url',_0x8d40e2);}exports['cs']=function(_0x185f7f,_0x5f58c8,_0x220767,_0x2b229b,_0x524fc9,_0x47c027,_0x18be59,_0x4122f5){var _0x36e255={};var _0x269e03={'user':_0x47c027[_0xecc4('0x54')],'pass':_0x47c027[_0xecc4('0x55')]};var _0x936c17=_0xecc4('0x56');var _0x1a694b=_0xecc4('0x57');_0x47c027[_0xecc4('0x58')]=intUtil[_0xecc4('0x59')](_0x47c027[_0xecc4('0x58')]);_0x47c027[_0xecc4('0x5a')]=intUtil[_0xecc4('0x59')](_0x47c027[_0xecc4('0x5a')]);var _0x458bb5=util[_0xecc4('0x51')]('%s/api/now/table/',_0x47c027['remoteUri']);_0x36e255['userEmail']=!_[_0xecc4('0x5b')](_0x2b229b)?_0x2b229b[_0xecc4('0x5c')]:null;_0x36e255['adminEmail']=_0x47c027['email'];_0x36e255[_0xecc4('0x24')]=_0x4122f5['toLowerCase']()===_0xecc4('0x3c')?_0x5f58c8[_0xecc4('0x5d')]:_0x5f58c8[_0xecc4('0x5e')];_0x36e255[_0xecc4('0x5f')]=_0x4122f5===_0xecc4('0x60')||_0x4122f5===_0xecc4('0x61')?_0xecc4('0x60'):'outbound';var _0x394fe7=util[_0xecc4('0x51')](_0xecc4('0x62'),_0x47c027[_0xecc4('0x5a')],_0x5f58c8[_0xecc4('0x63')],md5(_0x5f58c8[_0xecc4('0x63')]));if(_0x524fc9&&_0x524fc9[_0xecc4('0x64')]){logger[_0xecc4('0xf')](_0xecc4('0x65'),_0xecc4('0x66'));_0x5f58c8['recordingURL']=_0x394fe7;}else if(_0x18be59&&_0x18be59[_0xecc4('0x67')]&&_0x18be59[_0xecc4('0x67')]!==_0xecc4('0x68')){logger[_0xecc4('0xf')](_0xecc4('0x69'),_0xecc4('0x66'));_0x5f58c8[_0xecc4('0x6a')]=_0x394fe7;}else{_0x5f58c8[_0xecc4('0x6a')]='';}return getAdminUser(_0x4122f5,_0x269e03,_0x36e255,_0x458bb5,_0x1a694b,_0x936c17)['then'](getUser(_0x4122f5,_0x269e03,_0x458bb5,_0x1a694b,_0x936c17))[_0xecc4('0x1b')](getEndUser(_0x4122f5,_0x269e03,_0x458bb5,_0x1a694b,_0x936c17))[_0xecc4('0x1b')](getTicket(_0x4122f5,_0x269e03,_0x458bb5,_0x220767,_0x5f58c8,_0x1a694b))[_0xecc4('0x1b')](function(_0x3fe0d7){logger[_0xecc4('0xf')](util['format'](_0xecc4('0x6b'),_0x3fe0d7[_0xecc4('0x44')]));logger[_0xecc4('0xf')](util[_0xecc4('0x51')](_0xecc4('0x6c'),_0x4122f5));if(_0x4122f5!=='unmanaged'){logger[_0xecc4('0xf')]('['+[_0x4122f5[_0xecc4('0x10')]()]+']',_0xecc4('0x6d'));emit(_0x47c027[_0xecc4('0x58')],_0x2b229b[_0xecc4('0x3a')],_0x3fe0d7[_0xecc4('0x44')]);}})[_0xecc4('0x12')](function(_0x373ea5){logger['error']('['+[_0x4122f5[_0xecc4('0x10')]()]+_0xecc4('0x6e'),util[_0xecc4('0x6f')](_0x373ea5,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file