Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index ac34b6b..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x92df=['result','length','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','validateEmail','GET','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','active','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','picklist','type','nameField','customField','content','idField','toLowerCase','toString','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','POST','getString','Descriptions',']\x20POST\x20incident\x20entity\x20schema','number',']\x20getTicket\x20crm','label','label_entry','incident','ticketId','Incident\x20-\x20','ticketNumber','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','user:%s','emit','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','format','%s/api/now/table/','isNil','email','callDirection','unmanaged','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','../../../../config/environment','servicenow','redis','defaults','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then'];(function(_0x3fb030,_0x12aebe){var _0xd6899b=function(_0x327646){while(--_0x327646){_0x3fb030['push'](_0x3fb030['shift']());}};_0xd6899b(++_0x12aebe);}(_0x92df,0xcb));var _0xf92d=function(_0x1e258c,_0x20f4e9){_0x1e258c=_0x1e258c-0x0;var _0x4694b5=_0x92df[_0x1e258c];return _0x4694b5;};'use strict';var _=require(_0xf92d('0x0'));var Promise=require(_0xf92d('0x1'));var rp=require(_0xf92d('0x2'));var util=require(_0xf92d('0x3'));var md5=require(_0xf92d('0x4'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0xf92d('0x5'));var logger=require('../../../../config/logger')(_0xf92d('0x6'));config[_0xf92d('0x7')]=_[_0xf92d('0x8')](config[_0xf92d('0x7')],{'host':_0xf92d('0x9'),'port':0x18eb});var io=require(_0xf92d('0xa'))(new Redis(config[_0xf92d('0x7')]));function getAdminUser(_0x53eb3e,_0xc07161,_0x442e28,_0x7263a3,_0x2235e3,_0x5a00de){return new Promise(function(_0x26c27b,_0x24687d){var _0x257110={'method':'GET','uri':_0x7263a3+_0xf92d('0xb')+'&'+_0x2235e3+'&'+_0x5a00de,'auth':_0xc07161,'json':!![]};return rp(_0x257110)[_0xf92d('0xc')](function(_0x673c5a){if(_0x673c5a[_0xf92d('0xd')][_0xf92d('0xe')]>0x0){_0x442e28[_0xf92d('0xf')]=_0x673c5a[_0xf92d('0xd')][0x0][_0xf92d('0x10')];}logger[_0xf92d('0x11')]('['+[_0x53eb3e[_0xf92d('0x12')]()]+_0xf92d('0x13'),_0x442e28);_0x26c27b(_0x442e28);})[_0xf92d('0x14')](function(_0x108918){logger[_0xf92d('0x15')]('['+[_0x53eb3e['toUpperCase']()]+']',_0x108918[_0xf92d('0x16')]);_0x24687d(_0x108918['message']);});});}function getUser(_0x19dea8,_0x3ce1b6,_0xdd90db,_0x1e2838,_0x423592){return function(_0x27f19a){logger['info']('['+[_0x19dea8['toUpperCase']()]+'],\x20getUser\x20input\x20crm',_0x27f19a);return new Promise(function(_0x45a4b0,_0x1f90f1){if(intUtil[_0xf92d('0x17')](_0x27f19a['userEmail'])){var _0x125902={'method':_0xf92d('0x18'),'uri':_0xdd90db+'sys_user?sysparm_query=email%3D'+_0x27f19a[_0xf92d('0x19')]+'&'+_0x1e2838+'&'+_0x423592,'auth':_0x3ce1b6,'json':!![]};logger[_0xf92d('0x11')]('['+[_0x19dea8[_0xf92d('0x12')]()]+_0xf92d('0x1a'),_0x125902);return rp(_0x125902)[_0xf92d('0xc')](function(_0x1732c5){logger[_0xf92d('0x11')]('['+[_0x19dea8[_0xf92d('0x12')]()]+_0xf92d('0x1b'),_0x1732c5);if(_0x1732c5['result']['length']>0x0&&String(_0x1732c5['result'][0x0][_0xf92d('0x1c')])===_0xf92d('0x1d')){_0x27f19a['userId']=_0x1732c5['result'][0x0][_0xf92d('0x10')];}else{_0x27f19a[_0xf92d('0x1e')]=_0x27f19a['adminId'];_0x27f19a[_0xf92d('0x19')]=_0x27f19a[_0xf92d('0x1f')];}logger[_0xf92d('0x11')]('['+[_0x19dea8[_0xf92d('0x12')]()]+_0xf92d('0x20'),_0x27f19a);_0x45a4b0(_0x27f19a);})[_0xf92d('0x14')](function(_0x304d62){logger['error']('['+[_0x19dea8['toUpperCase']()]+']',_0x304d62[_0xf92d('0x16')]);_0x1f90f1(_0x304d62['message']);});}else{logger[_0xf92d('0x11')]('['+[_0x19dea8[_0xf92d('0x12')]()]+_0xf92d('0x21'));_0x27f19a[_0xf92d('0x1e')]=_0x27f19a[_0xf92d('0xf')];_0x27f19a['userEmail']=_0x27f19a[_0xf92d('0x1f')];_0x45a4b0(_0x27f19a);}});};}function createEndUser(_0x312a96,_0x136c95,_0x526252,_0x3f1831,_0x32d3e4){logger[_0xf92d('0x11')]('['+[_0x312a96['toUpperCase']()]+_0xf92d('0x22'),_0x526252);return new Promise(function(_0x5b1e51,_0x359893){var _0x5460b4={'method':'POST','uri':_0x3f1831+_0xf92d('0x23')+_0x32d3e4,'body':{'user_name':_0x526252[_0xf92d('0x24')],'roles':_0xf92d('0x25'),'first_name':_0x526252[_0xf92d('0x24')],'active':_0xf92d('0x1d'),'date_format':_0xf92d('0x26'),'phone':_0x526252[_0xf92d('0x24')]},'auth':_0x136c95,'json':!![]};return rp(_0x5460b4)[_0xf92d('0xc')](function(_0xbe76a5){logger[_0xf92d('0x11')]('['+[_0x312a96['toUpperCase']()]+_0xf92d('0x27'),_0xbe76a5[_0xf92d('0xd')]);_0x526252[_0xf92d('0x28')]=_0xbe76a5[_0xf92d('0xd')][_0xf92d('0x10')];_0x5b1e51(_0x526252);})[_0xf92d('0x14')](function(_0x25af78){logger[_0xf92d('0x15')]('['+[_0x312a96[_0xf92d('0x12')]()]+']',_0x25af78[_0xf92d('0x16')]);_0x359893(_0x25af78[_0xf92d('0x16')]);});});}function getEndUser(_0x1dc917,_0x44f8bc,_0x500dff,_0xbe7df3,_0x398209){return function(_0x464a25){logger[_0xf92d('0x11')]('['+[_0x1dc917[_0xf92d('0x12')]()]+_0xf92d('0x29'),_0x464a25);return new Promise(function(_0x251200,_0x2445ea){var _0x150528={'method':_0xf92d('0x18'),'uri':_0x500dff+_0xf92d('0x2a')+_0x464a25[_0xf92d('0x24')]+'&'+_0xbe7df3+'&'+_0x398209,'auth':_0x44f8bc,'json':!![]};return rp(_0x150528)['then'](function(_0x3c95c6){if(_0x3c95c6[_0xf92d('0xd')]['length']>0x0){_0x464a25[_0xf92d('0x28')]=_0x3c95c6[_0xf92d('0xd')][0x0][_0xf92d('0x10')];logger[_0xf92d('0x11')]('['+[_0x1dc917[_0xf92d('0x12')]()]+_0xf92d('0x2b'),_0x464a25);_0x251200(_0x464a25);}else{return createEndUser(_0x1dc917,_0x44f8bc,_0x464a25,_0x500dff,_0xbe7df3)['then'](function(_0x10e46f){logger[_0xf92d('0x11')]('['+[_0x1dc917[_0xf92d('0x12')]()]+_0xf92d('0x2c'),_0x10e46f);_0x251200(_0x10e46f);});}})[_0xf92d('0x14')](function(_0x2d2717){logger['error']('['+[_0x1dc917[_0xf92d('0x12')]()]+']',_0x2d2717['message']);_0x2445ea(_0x2d2717['message']);});});};}function getCustomFields(_0x3062f6,_0x2c2f6d){var _0x1f9bd2={};if(_0x3062f6['length']>0x0){_[_0xf92d('0x2d')](_0x3062f6,function(_0xb31ac5){if(_[_0xf92d('0x2e')]([_0xf92d('0x2f'),_0xf92d('0x30')],_0xb31ac5[_0xf92d('0x31')])&&_0xb31ac5[_0xf92d('0x32')]&&!_0xb31ac5[_0xf92d('0x33')]){_0x1f9bd2[_0xb31ac5['nameField']['toLowerCase']()]=_0xb31ac5[_0xf92d('0x34')]['toString']();}else if(_[_0xf92d('0x2e')]([_0xf92d('0x2f'),_0xf92d('0x30')],_0xb31ac5[_0xf92d('0x31')])&&_0xb31ac5[_0xf92d('0x35')]&&_0xb31ac5[_0xf92d('0x33')]){_0x1f9bd2[_0xb31ac5[_0xf92d('0x35')][_0xf92d('0x36')]()]=_0xb31ac5['content'][_0xf92d('0x37')]();}else if(_0xb31ac5[_0xf92d('0x31')]==='variable'&&_0xb31ac5['variableName']&&_0xb31ac5[_0xf92d('0x35')]&&_0xb31ac5[_0xf92d('0x33')]){_0x1f9bd2[_0xb31ac5['idField'][_0xf92d('0x36')]()]=_0x2c2f6d[_0xb31ac5[_0xf92d('0x38')]][_0xf92d('0x37')]();}else if(_0xb31ac5[_0xf92d('0x31')]===_0xf92d('0x39')&&_0xb31ac5[_0xf92d('0x3a')]&&_0xb31ac5['Variable'][_0xf92d('0x3b')]&&_0xb31ac5[_0xf92d('0x35')]&&_0xb31ac5[_0xf92d('0x33')]){_0x1f9bd2[_0xb31ac5[_0xf92d('0x35')][_0xf92d('0x36')]()]=_0x2c2f6d[_0xb31ac5[_0xf92d('0x3a')][_0xf92d('0x3b')]['toLowerCase']()][_0xf92d('0x37')]();}});}return _0x1f9bd2;}function getTicket(_0x8e70ac,_0x3ae412,_0x343972,_0x40c543,_0x6ade65,_0x1bd360){return function(_0x4c8cb9){logger[_0xf92d('0x11')]('['+[_0x8e70ac[_0xf92d('0x12')]()]+_0xf92d('0x3c'),_0x4c8cb9);return new Promise(function(_0x1d800e,_0x719224){var _0x11596e=_0x8e70ac['toLowerCase']()==='outbound'?_0x4c8cb9['userId']:_0x4c8cb9['endUserId'];var _0x30b396={'method':_0xf92d('0x3d'),'uri':_0x343972+'incident'+'?'+_0x1bd360,'body':Object['assign']({},{'active':_0xf92d('0x1d'),'caller_id':_0x11596e,'assigned_to':_0x4c8cb9['userId'],'short_description':intUtil[_0xf92d('0x3e')](_0x40c543['Subjects'],_0x6ade65,'\x20'),'description':intUtil[_0xf92d('0x3e')](_0x40c543[_0xf92d('0x3f')],_0x6ade65,'\x0a')},getCustomFields(_0x40c543['Fields'],_0x6ade65)),'auth':_0x3ae412,'json':!![]};return rp(_0x30b396)['then'](function(_0xb18025){logger[_0xf92d('0x11')]('['+[_0x8e70ac[_0xf92d('0x12')]()]+_0xf92d('0x40'),_0xb18025[_0xf92d('0xd')]);_0x4c8cb9['ticketId']=_0xb18025['result']['sys_id'];_0x4c8cb9['ticketNumber']=_0xb18025['result'][_0xf92d('0x41')];logger[_0xf92d('0x11')]('['+[_0x8e70ac[_0xf92d('0x12')]()]+_0xf92d('0x42'),_0x4c8cb9);_0x1d800e(_0x4c8cb9);})[_0xf92d('0x14')](function(_0x51949b){logger['error']('['+[_0x8e70ac[_0xf92d('0x12')]()]+']',_0x51949b[_0xf92d('0x16')]);_0x719224(_0x51949b['message']);});});};}function createRemoteTag(_0x26b50b,_0xe6f714,_0x506826,_0x2e56af){return new Promise(function(_0x5b3f52,_0x20ecbd){var _0x18d3ec={'method':_0xf92d('0x3d'),'uri':_0x506826+_0xf92d('0x43')+'?'+_0x2e56af,'body':{'short_description':_0x26b50b,'global':!![],'active':!![],'name':_0x26b50b},'auth':_0xe6f714,'json':!![]};return rp(_0x18d3ec)['then'](function(_0x130ae2){var _0x352662=_0x130ae2[_0xf92d('0xd')][_0xf92d('0x10')];_0x5b3f52(_0x352662);});});}function getRemoteTag(_0x6aed1,_0x5113ad,_0x108ecc,_0x103f30,_0x3c42d1){return new Promise(function(_0x323725,_0x5f0b37){var _0x5a421b={'method':'GET','uri':_0x108ecc+_0xf92d('0x43')+'?sysparm_query=name%3D'+_0x6aed1+'&'+_0x103f30,'auth':_0x5113ad,'json':!![]};return rp(_0x5a421b)[_0xf92d('0xc')](function(_0x209997){if(_0x209997[_0xf92d('0xd')][_0xf92d('0xe')]>0x0){var _0x3260d0=_0x209997[_0xf92d('0xd')][0x0][_0xf92d('0x10')];_0x323725(_0x3260d0);}else{return createRemoteTag(_0x6aed1,_0x5113ad,_0x108ecc,_0x103f30)['then'](function(_0x18d8f0){_0x323725(_0x18d8f0);});}});});}function assignTagToIncident(_0x5d55a6,_0x2fb3c5,_0x2a8512,_0x40ccf2,_0xe9a46){return new Promise(function(_0x1b0d61,_0x3a7afd){var _0x2b7f5b={'method':'POST','uri':_0x2a8512+_0xf92d('0x44')+'?'+_0xe9a46,'body':{'label':_0x5d55a6,'table':_0xf92d('0x45'),'id_type':'Incident','table_key':_0x40ccf2[_0xf92d('0x46')],'title':_0xf92d('0x47')+_0x40ccf2[_0xf92d('0x48')],'id_display':_0x40ccf2['ticketNumber']},'auth':_0x2fb3c5,'json':!![]};return rp(_0x2b7f5b)[_0xf92d('0xc')](function(_0x10f491){_0x1b0d61();})['catch'](function(){_0x1b0d61();});});}function manageTags(_0x5b1784,_0x694832,_0x323f5c,_0x44b3f7,_0x10b446,_0x57e0e4,_0x5c0baf){return new Promise(function(_0x5ca7d4,_0x3c7997){var _0xced31e=[];_0x694832['forEach'](function(_0x3bce1a){_0xced31e['push'](getRemoteTag(_0x3bce1a,_0x323f5c,_0x44b3f7,_0x57e0e4,_0x5c0baf));});return Promise[_0xf92d('0x49')](_0xced31e)[_0xf92d('0xc')](function(_0xa622c4){if(_0xa622c4[_0xf92d('0xe')]){logger[_0xf92d('0x11')]('['+[_0x5b1784[_0xf92d('0x12')]()]+_0xf92d('0x4a'),_0xa622c4);var _0x30d322=[];_0xa622c4[_0xf92d('0x2d')](function(_0x334cac){_0x30d322['push'](assignTagToIncident(_0x334cac,_0x323f5c,_0x44b3f7,_0x10b446,_0x57e0e4));});return Promise[_0xf92d('0x49')](_0x30d322)[_0xf92d('0xc')](function(){_0x5ca7d4();})[_0xf92d('0x14')](function(){_0x5ca7d4();});}else{_0x5ca7d4();}});});}function getTags(_0x547d8c,_0x4c3570,_0x446a3e,_0x1a777e,_0x53c6b0,_0x48bf44){return function(_0x138a56){return new Promise(function(_0x5e4408,_0x294477){var _0x253ea3=[];var _0x12bffe=_0x1a777e[_0xf92d('0x4b')];if(_0x12bffe&&_0x12bffe[_0xf92d('0xe')]>0x0){_0x253ea3=_[_0xf92d('0x4c')](_0x12bffe,_0xf92d('0x3b'));}if(_0x253ea3[_0xf92d('0xe')]>0x0){return manageTags(_0x547d8c,_0x253ea3,_0x4c3570,_0x446a3e,_0x138a56,_0x53c6b0,_0x48bf44)['then'](function(){_0x5e4408(_0x138a56);});}else{_0x5e4408(_0x138a56);}});};}function emit(_0x5c97de,_0x2fdb15,_0x19b655){var _0x38d7a=_0xf92d('0x4d')+_0xf92d('0x4e')+_0xf92d('0x4f')+'%255EORDERBYDESCnumber';var _0x53559c={'uri':_0x5c97de+_0xf92d('0x50')+_0x19b655+_0x38d7a};io['to'](util['format'](_0xf92d('0x51'),_0x2fdb15))[_0xf92d('0x52')]('trigger:browser:url',_0x53559c);}exports['cs']=function(_0x521f99,_0x10e5d8,_0x1c4c02,_0x1f7d64,_0x806770,_0x240f4b,_0x5320ef,_0x3cb54d){var _0x2ef89d={};var _0x27781c={'user':_0x240f4b[_0xf92d('0x53')],'pass':_0x240f4b['password']};var _0x4597a6=_0xf92d('0x54');var _0x5451f9=_0xf92d('0x55');_0x240f4b[_0xf92d('0x56')]=intUtil[_0xf92d('0x57')](_0x240f4b[_0xf92d('0x56')]);_0x240f4b[_0xf92d('0x58')]=intUtil[_0xf92d('0x57')](_0x240f4b[_0xf92d('0x58')]);var _0x104f61=util[_0xf92d('0x59')](_0xf92d('0x5a'),_0x240f4b['remoteUri']);_0x2ef89d['userEmail']=!_[_0xf92d('0x5b')](_0x1f7d64)?_0x1f7d64[_0xf92d('0x5c')]:null;_0x2ef89d['adminEmail']=_0x240f4b['email'];_0x2ef89d[_0xf92d('0x24')]=_0x3cb54d[_0xf92d('0x36')]()==='outbound'?_0x10e5d8['destcalleridnum']:_0x10e5d8['calleridnum'];_0x2ef89d[_0xf92d('0x5d')]=_0x3cb54d==='queue'||_0x3cb54d===_0xf92d('0x5e')?_0xf92d('0x5f'):'outbound';var _0x1d4e53=util[_0xf92d('0x59')](_0xf92d('0x60'),_0x240f4b['serverUrl'],_0x10e5d8['uniqueid'],md5(_0x10e5d8['uniqueid']));if(_0x806770&&_0x806770['monitor_format']){logger[_0xf92d('0x11')](_0xf92d('0x61'),_0xf92d('0x62'));_0x10e5d8['recordingURL']=_0x1d4e53;}else if(_0x5320ef&&_0x5320ef[_0xf92d('0x63')]&&_0x5320ef[_0xf92d('0x63')]!==_0xf92d('0x64')){logger[_0xf92d('0x11')](_0xf92d('0x65'),'Recording\x20is\x20enabled!');_0x10e5d8[_0xf92d('0x66')]=_0x1d4e53;}else{_0x10e5d8[_0xf92d('0x66')]='';}return getAdminUser(_0x3cb54d,_0x27781c,_0x2ef89d,_0x104f61,_0x5451f9,_0x4597a6)[_0xf92d('0xc')](getUser(_0x3cb54d,_0x27781c,_0x104f61,_0x5451f9,_0x4597a6))['then'](getEndUser(_0x3cb54d,_0x27781c,_0x104f61,_0x5451f9,_0x4597a6))[_0xf92d('0xc')](getTicket(_0x3cb54d,_0x27781c,_0x104f61,_0x1c4c02,_0x10e5d8,_0x5451f9))[_0xf92d('0xc')](function(_0x2153ac){logger[_0xf92d('0x11')](util[_0xf92d('0x59')](_0xf92d('0x67'),_0x2153ac[_0xf92d('0x46')]));logger[_0xf92d('0x11')](util[_0xf92d('0x59')](_0xf92d('0x68'),_0x3cb54d));if(_0x3cb54d!==_0xf92d('0x5e')){logger[_0xf92d('0x11')]('['+[_0x3cb54d[_0xf92d('0x12')]()]+']',_0xf92d('0x69'));emit(_0x240f4b[_0xf92d('0x56')],_0x1f7d64[_0xf92d('0x3b')],_0x2153ac['ticketId']);}})['catch'](function(_0x18101c){logger[_0xf92d('0x15')]('['+[_0x3cb54d[_0xf92d('0x12')]()]+_0xf92d('0x6a'),util[_0xf92d('0x6b')](_0x18101c,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file