Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index ac66da2..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x0933=['bluebird','request-promise','util','md5','./util','../../../../config/logger','servicenow','redis','defaults','localhost','GET','sys_user?sysparm_query=user_name%3Dadmin','result','length','adminId','sys_id','info','error','toUpperCase','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','then','],\x20getUser\x20entity','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','sys_user?','endUserNumber','user','],\x20EndUser\x20schema','catch','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','type','nameField','customField','toLowerCase','content','toString','string','idField','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','getString','Subjects','Descriptions',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','POST','label','?sysparm_query=name%3D','Incident','Incident\x20-\x20','push','all','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','format','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','inspect','lodash'];(function(_0x547b79,_0x482001){var _0x132d9f=function(_0x3c89c5){while(--_0x3c89c5){_0x547b79['push'](_0x547b79['shift']());}};_0x132d9f(++_0x482001);}(_0x0933,0xd5));var _0x3093=function(_0x18d0c5,_0x42b892){_0x18d0c5=_0x18d0c5-0x0;var _0x4b7b0e=_0x0933[_0x18d0c5];return _0x4b7b0e;};'use strict';var _=require(_0x3093('0x0'));var Promise=require(_0x3093('0x1'));var rp=require(_0x3093('0x2'));var util=require(_0x3093('0x3'));var md5=require(_0x3093('0x4'));var Redis=require('ioredis');var intUtil=require(_0x3093('0x5'));var config=require('../../../../config/environment');var logger=require(_0x3093('0x6'))(_0x3093('0x7'));config[_0x3093('0x8')]=_[_0x3093('0x9')](config[_0x3093('0x8')],{'host':_0x3093('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x3093('0x8')]));function getAdminUser(_0x28d7d5,_0x20cc06,_0x2e30d5,_0x3f144d,_0x2e4417,_0x3051af){return new Promise(function(_0xb6123,_0x16231a){var _0x1a4253={'method':_0x3093('0xb'),'uri':_0x3f144d+_0x3093('0xc')+'&'+_0x2e4417+'&'+_0x3051af,'auth':_0x20cc06,'json':!![]};return rp(_0x1a4253)['then'](function(_0x3eb710){if(_0x3eb710[_0x3093('0xd')][_0x3093('0xe')]>0x0){_0x2e30d5[_0x3093('0xf')]=_0x3eb710[_0x3093('0xd')][0x0][_0x3093('0x10')];}logger[_0x3093('0x11')]('['+[_0x28d7d5['toUpperCase']()]+'],\x20getAdminUser\x20crm',_0x2e30d5);_0xb6123(_0x2e30d5);})['catch'](function(_0x2af881){logger[_0x3093('0x12')]('['+[_0x28d7d5[_0x3093('0x13')]()]+']',_0x2af881[_0x3093('0x14')]);_0x16231a(_0x2af881[_0x3093('0x14')]);});});}function getUser(_0x43f015,_0x14cc9a,_0xc26352,_0x339e6a,_0x36fcc3){return function(_0x4c6fab){logger['info']('['+[_0x43f015['toUpperCase']()]+_0x3093('0x15'),_0x4c6fab);return new Promise(function(_0x77a36c,_0x3c3d15){if(intUtil[_0x3093('0x16')](_0x4c6fab[_0x3093('0x17')])){var _0x455616={'method':_0x3093('0xb'),'uri':_0xc26352+_0x3093('0x18')+_0x4c6fab['userEmail']+'&'+_0x339e6a+'&'+_0x36fcc3,'auth':_0x14cc9a,'json':!![]};logger[_0x3093('0x11')]('['+[_0x43f015[_0x3093('0x13')]()]+'],\x20getUser\x20rp\x20obj',_0x455616);return rp(_0x455616)[_0x3093('0x19')](function(_0x223cb6){logger[_0x3093('0x11')]('['+[_0x43f015[_0x3093('0x13')]()]+_0x3093('0x1a'),_0x223cb6);if(_0x223cb6['result'][_0x3093('0xe')]>0x0&&String(_0x223cb6['result'][0x0]['active'])===_0x3093('0x1b')){_0x4c6fab[_0x3093('0x1c')]=_0x223cb6[_0x3093('0xd')][0x0][_0x3093('0x10')];}else{_0x4c6fab[_0x3093('0x1c')]=_0x4c6fab[_0x3093('0xf')];_0x4c6fab[_0x3093('0x17')]=_0x4c6fab[_0x3093('0x1d')];}logger[_0x3093('0x11')]('['+[_0x43f015['toUpperCase']()]+_0x3093('0x1e'),_0x4c6fab);_0x77a36c(_0x4c6fab);})['catch'](function(_0x1bb3e1){logger['error']('['+[_0x43f015[_0x3093('0x13')]()]+']',_0x1bb3e1[_0x3093('0x14')]);_0x3c3d15(_0x1bb3e1[_0x3093('0x14')]);});}else{logger[_0x3093('0x11')]('['+[_0x43f015[_0x3093('0x13')]()]+_0x3093('0x1f'));_0x4c6fab[_0x3093('0x1c')]=_0x4c6fab[_0x3093('0xf')];_0x4c6fab['userEmail']=_0x4c6fab[_0x3093('0x1d')];_0x77a36c(_0x4c6fab);}});};}function createEndUser(_0x48d32b,_0x32b3fb,_0x3d8908,_0x21cab3,_0x4d3f1a){logger[_0x3093('0x11')]('['+[_0x48d32b['toUpperCase']()]+_0x3093('0x20'),_0x3d8908);return new Promise(function(_0x32ec42,_0x55bc6b){var _0x395315={'method':'POST','uri':_0x21cab3+_0x3093('0x21')+_0x4d3f1a,'body':{'user_name':_0x3d8908[_0x3093('0x22')],'roles':_0x3093('0x23'),'first_name':_0x3d8908[_0x3093('0x22')],'active':_0x3093('0x1b'),'date_format':'System','phone':_0x3d8908[_0x3093('0x22')]},'auth':_0x32b3fb,'json':!![]};return rp(_0x395315)[_0x3093('0x19')](function(_0x6ec0e3){logger[_0x3093('0x11')]('['+[_0x48d32b[_0x3093('0x13')]()]+_0x3093('0x24'),_0x6ec0e3[_0x3093('0xd')]);_0x3d8908['endUserId']=_0x6ec0e3[_0x3093('0xd')][_0x3093('0x10')];_0x32ec42(_0x3d8908);})[_0x3093('0x25')](function(_0x1c708c){logger['error']('['+[_0x48d32b['toUpperCase']()]+']',_0x1c708c['message']);_0x55bc6b(_0x1c708c[_0x3093('0x14')]);});});}function getEndUser(_0x224b50,_0x3ee60c,_0x4813b4,_0x8d1fe7,_0xc65dc5){return function(_0x21d02e){logger[_0x3093('0x11')]('['+[_0x224b50[_0x3093('0x13')]()]+'],\x20getEndUser\x20input\x20crm',_0x21d02e);return new Promise(function(_0x5aae78,_0x3ae524){var _0x3ededc={'method':_0x3093('0xb'),'uri':_0x4813b4+_0x3093('0x26')+_0x21d02e[_0x3093('0x22')]+'&'+_0x8d1fe7+'&'+_0xc65dc5,'auth':_0x3ee60c,'json':!![]};return rp(_0x3ededc)['then'](function(_0x38de56){if(_0x38de56[_0x3093('0xd')][_0x3093('0xe')]>0x0){_0x21d02e[_0x3093('0x27')]=_0x38de56[_0x3093('0xd')][0x0][_0x3093('0x10')];logger[_0x3093('0x11')]('['+[_0x224b50['toUpperCase']()]+_0x3093('0x28'),_0x21d02e);_0x5aae78(_0x21d02e);}else{return createEndUser(_0x224b50,_0x3ee60c,_0x21d02e,_0x4813b4,_0x8d1fe7)[_0x3093('0x19')](function(_0x150914){logger[_0x3093('0x11')]('['+[_0x224b50['toUpperCase']()]+_0x3093('0x29'),_0x150914);_0x5aae78(_0x150914);});}})['catch'](function(_0x1c1e65){logger[_0x3093('0x12')]('['+[_0x224b50[_0x3093('0x13')]()]+']',_0x1c1e65[_0x3093('0x14')]);_0x3ae524(_0x1c1e65[_0x3093('0x14')]);});});};}function getCustomFields(_0x3ff2d5,_0x1573c4){var _0x5d1d6a={};if(_0x3ff2d5[_0x3093('0xe')]>0x0){_[_0x3093('0x2a')](_0x3ff2d5,function(_0x13c187){if(_[_0x3093('0x2b')](['string',_0x3093('0x2c')],_0x13c187[_0x3093('0x2d')])&&_0x13c187[_0x3093('0x2e')]&&!_0x13c187[_0x3093('0x2f')]){_0x5d1d6a[_0x13c187['nameField'][_0x3093('0x30')]()]=_0x13c187[_0x3093('0x31')][_0x3093('0x32')]();}else if(_[_0x3093('0x2b')]([_0x3093('0x33'),_0x3093('0x2c')],_0x13c187[_0x3093('0x2d')])&&_0x13c187['idField']&&_0x13c187[_0x3093('0x2f')]){_0x5d1d6a[_0x13c187[_0x3093('0x34')][_0x3093('0x30')]()]=_0x13c187[_0x3093('0x31')][_0x3093('0x32')]();}else if(_0x13c187[_0x3093('0x2d')]===_0x3093('0x35')&&_0x13c187[_0x3093('0x36')]&&_0x13c187[_0x3093('0x34')]&&_0x13c187[_0x3093('0x2f')]){_0x5d1d6a[_0x13c187[_0x3093('0x34')][_0x3093('0x30')]()]=_0x1573c4[_0x13c187[_0x3093('0x36')]][_0x3093('0x32')]();}else if(_0x13c187[_0x3093('0x2d')]===_0x3093('0x37')&&_0x13c187['Variable']&&_0x13c187[_0x3093('0x38')]['name']&&_0x13c187[_0x3093('0x34')]&&_0x13c187[_0x3093('0x2f')]){_0x5d1d6a[_0x13c187['idField'][_0x3093('0x30')]()]=_0x1573c4[_0x13c187[_0x3093('0x38')][_0x3093('0x39')][_0x3093('0x30')]()][_0x3093('0x32')]();}});}return _0x5d1d6a;}function getTicket(_0x183b7c,_0x292c4d,_0x1c9cf3,_0x131792,_0x23f3f4,_0x1bd00b){return function(_0x3f7e0b){logger['info']('['+[_0x183b7c[_0x3093('0x13')]()]+_0x3093('0x3a'),_0x3f7e0b);return new Promise(function(_0xf2264c,_0x32cc4b){var _0x1f6eaa=_0x183b7c[_0x3093('0x30')]()===_0x3093('0x3b')?_0x3f7e0b[_0x3093('0x1c')]:_0x3f7e0b['endUserId'];var _0x3b2104={'method':'POST','uri':_0x1c9cf3+_0x3093('0x3c')+'?'+_0x1bd00b,'body':Object[_0x3093('0x3d')]({},{'active':_0x3093('0x1b'),'caller_id':_0x1f6eaa,'assigned_to':_0x3f7e0b[_0x3093('0x1c')],'short_description':intUtil[_0x3093('0x3e')](_0x131792[_0x3093('0x3f')],_0x23f3f4,'\x20'),'description':intUtil[_0x3093('0x3e')](_0x131792[_0x3093('0x40')],_0x23f3f4,'\x0a')},getCustomFields(_0x131792['Fields'],_0x23f3f4)),'auth':_0x292c4d,'json':!![]};return rp(_0x3b2104)[_0x3093('0x19')](function(_0xeee841){logger[_0x3093('0x11')]('['+[_0x183b7c[_0x3093('0x13')]()]+_0x3093('0x41'),_0xeee841[_0x3093('0xd')]);_0x3f7e0b[_0x3093('0x42')]=_0xeee841['result'][_0x3093('0x10')];_0x3f7e0b[_0x3093('0x43')]=_0xeee841[_0x3093('0xd')]['number'];logger[_0x3093('0x11')]('['+[_0x183b7c[_0x3093('0x13')]()]+']\x20getTicket\x20crm',_0x3f7e0b);_0xf2264c(_0x3f7e0b);})['catch'](function(_0x27842d){logger[_0x3093('0x12')]('['+[_0x183b7c[_0x3093('0x13')]()]+']',_0x27842d['message']);_0x32cc4b(_0x27842d[_0x3093('0x14')]);});});};}function createRemoteTag(_0x292eac,_0x1f4b7c,_0x5ea239,_0x5a48eb){return new Promise(function(_0x2baf41,_0x2c6e74){var _0x1004ab={'method':_0x3093('0x44'),'uri':_0x5ea239+_0x3093('0x45')+'?'+_0x5a48eb,'body':{'short_description':_0x292eac,'global':!![],'active':!![],'name':_0x292eac},'auth':_0x1f4b7c,'json':!![]};return rp(_0x1004ab)['then'](function(_0x22134c){var _0x31642d=_0x22134c[_0x3093('0xd')][_0x3093('0x10')];_0x2baf41(_0x31642d);});});}function getRemoteTag(_0x56f203,_0x1a2748,_0x5de561,_0x4d0a64,_0x47f62c){return new Promise(function(_0x5871ca,_0x476c66){var _0x127245={'method':_0x3093('0xb'),'uri':_0x5de561+_0x3093('0x45')+_0x3093('0x46')+_0x56f203+'&'+_0x4d0a64,'auth':_0x1a2748,'json':!![]};return rp(_0x127245)[_0x3093('0x19')](function(_0x1ba608){if(_0x1ba608[_0x3093('0xd')][_0x3093('0xe')]>0x0){var _0x4a9d28=_0x1ba608[_0x3093('0xd')][0x0][_0x3093('0x10')];_0x5871ca(_0x4a9d28);}else{return createRemoteTag(_0x56f203,_0x1a2748,_0x5de561,_0x4d0a64)['then'](function(_0x4a9733){_0x5871ca(_0x4a9733);});}});});}function assignTagToIncident(_0x2bb7ab,_0x4141a6,_0x504947,_0x5671ce,_0x5a9e7b){return new Promise(function(_0x162d57,_0x5c8e71){var _0x3c34ea={'method':_0x3093('0x44'),'uri':_0x504947+'label_entry'+'?'+_0x5a9e7b,'body':{'label':_0x2bb7ab,'table':_0x3093('0x3c'),'id_type':_0x3093('0x47'),'table_key':_0x5671ce[_0x3093('0x42')],'title':_0x3093('0x48')+_0x5671ce[_0x3093('0x43')],'id_display':_0x5671ce['ticketNumber']},'auth':_0x4141a6,'json':!![]};return rp(_0x3c34ea)[_0x3093('0x19')](function(_0x126f90){_0x162d57();})['catch'](function(){_0x162d57();});});}function manageTags(_0x17f1a7,_0x2d7acd,_0x59fa93,_0x272c22,_0x5137fd,_0x118a46,_0x1be852){return new Promise(function(_0x18fce7,_0x30dd6f){var _0x6e3a91=[];_0x2d7acd[_0x3093('0x2a')](function(_0x4daae8){_0x6e3a91[_0x3093('0x49')](getRemoteTag(_0x4daae8,_0x59fa93,_0x272c22,_0x118a46,_0x1be852));});return Promise[_0x3093('0x4a')](_0x6e3a91)[_0x3093('0x19')](function(_0x1491dd){if(_0x1491dd[_0x3093('0xe')]){logger['info']('['+[_0x17f1a7['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x1491dd);var _0x2962e5=[];_0x1491dd[_0x3093('0x2a')](function(_0x3e4847){_0x2962e5[_0x3093('0x49')](assignTagToIncident(_0x3e4847,_0x59fa93,_0x272c22,_0x5137fd,_0x118a46));});return Promise[_0x3093('0x4a')](_0x2962e5)[_0x3093('0x19')](function(){_0x18fce7();})['catch'](function(){_0x18fce7();});}else{_0x18fce7();}});});}function getTags(_0x308306,_0x25e18e,_0x27de52,_0x33da29,_0x40c680,_0x26eab5){return function(_0x8da8ae){return new Promise(function(_0x356588,_0x40ea98){var _0x3f4536=[];var _0x5e933d=_0x33da29[_0x3093('0x4b')];if(_0x5e933d&&_0x5e933d[_0x3093('0xe')]>0x0){_0x3f4536=_['map'](_0x5e933d,_0x3093('0x39'));}if(_0x3f4536[_0x3093('0xe')]>0x0){return manageTags(_0x308306,_0x3f4536,_0x25e18e,_0x27de52,_0x8da8ae,_0x40c680,_0x26eab5)['then'](function(){_0x356588(_0x8da8ae);});}else{_0x356588(_0x8da8ae);}});};}function emit(_0x8bcc23,_0x409087,_0x3db948){var _0x1d6671=_0x3093('0x4c')+_0x3093('0x4d')+_0x3093('0x4e')+'%255EORDERBYDESCnumber';var _0x29ba0f={'uri':_0x8bcc23+_0x3093('0x4f')+_0x3db948+_0x1d6671};io['to'](util['format']('user:%s',_0x409087))[_0x3093('0x50')](_0x3093('0x51'),_0x29ba0f);}exports['cs']=function(_0x45f867,_0x4fe74c,_0x372e1e,_0x45eee2,_0x2d5ddb,_0x23a843,_0x884a50,_0x42d964){var _0x541b70={};var _0x149347={'user':_0x23a843[_0x3093('0x52')],'pass':_0x23a843[_0x3093('0x53')]};var _0x1db7c9=_0x3093('0x54');var _0x5efad3=_0x3093('0x55');_0x23a843[_0x3093('0x56')]=intUtil[_0x3093('0x57')](_0x23a843['remoteUri']);_0x23a843['serverUrl']=intUtil[_0x3093('0x57')](_0x23a843['serverUrl']);var _0x3dc273=util[_0x3093('0x58')](_0x3093('0x59'),_0x23a843[_0x3093('0x56')]);_0x541b70[_0x3093('0x17')]=!_[_0x3093('0x5a')](_0x45eee2)?_0x45eee2['email']:null;_0x541b70['adminEmail']=_0x23a843[_0x3093('0x5b')];_0x541b70[_0x3093('0x22')]=_0x42d964['toLowerCase']()==='outbound'?_0x4fe74c[_0x3093('0x5c')]:_0x4fe74c[_0x3093('0x5d')];_0x541b70[_0x3093('0x5e')]=_0x42d964===_0x3093('0x5f')||_0x42d964==='unmanaged'?'queue':_0x3093('0x3b');var _0x4bb7db=util['format'](_0x3093('0x60'),_0x23a843[_0x3093('0x61')],_0x4fe74c[_0x3093('0x62')],md5(_0x4fe74c[_0x3093('0x62')]));if(_0x2d5ddb&&_0x2d5ddb['monitor_format']){logger['info'](_0x3093('0x63'),_0x3093('0x64'));_0x4fe74c[_0x3093('0x65')]=_0x4bb7db;}else if(_0x884a50&&_0x884a50[_0x3093('0x66')]&&_0x884a50[_0x3093('0x66')]!==_0x3093('0x67')){logger[_0x3093('0x11')](_0x3093('0x68'),_0x3093('0x64'));_0x4fe74c[_0x3093('0x65')]=_0x4bb7db;}else{_0x4fe74c['recordingURL']='';}return getAdminUser(_0x42d964,_0x149347,_0x541b70,_0x3dc273,_0x5efad3,_0x1db7c9)[_0x3093('0x19')](getUser(_0x42d964,_0x149347,_0x3dc273,_0x5efad3,_0x1db7c9))[_0x3093('0x19')](getEndUser(_0x42d964,_0x149347,_0x3dc273,_0x5efad3,_0x1db7c9))[_0x3093('0x19')](getTicket(_0x42d964,_0x149347,_0x3dc273,_0x372e1e,_0x4fe74c,_0x5efad3))[_0x3093('0x19')](function(_0x1fc35e){logger[_0x3093('0x11')](util[_0x3093('0x58')](_0x3093('0x69'),_0x1fc35e[_0x3093('0x42')]));logger['info'](util[_0x3093('0x58')]('call\x20direction:\x20%s',_0x42d964));if(_0x42d964!=='unmanaged'){logger[_0x3093('0x11')]('['+[_0x42d964[_0x3093('0x13')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x23a843['remoteUri'],_0x45eee2[_0x3093('0x39')],_0x1fc35e['ticketId']);}})[_0x3093('0x25')](function(_0x15fc20){logger[_0x3093('0x12')]('['+[_0x42d964['toUpperCase']()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0x3093('0x6a')](_0x15fc20,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file