Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index b8c27e1..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x1040=['monitor_format','none','Recording\x20is\x20enabled!','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','unmanaged','inspect','lodash','util','md5','./util','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','result','length','adminId','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','],\x20getUser\x20input\x20crm','validateEmail','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','active','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','System','then','],\x20EndUser\x20schema','sys_id','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','picklist','type','nameField','content','toString','idField','customField','toLowerCase','variableName','customVariable','Variable','name','incident','assign','getString',']\x20POST\x20incident\x20entity\x20schema','ticketId','number','ticketNumber','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','push','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','stripTrailingSlash','remoteUri','serverUrl','%s/api/now/table/','email','outbound','destcalleridnum','calleridnum','callDirection','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid'];(function(_0x56af0e,_0x3461b6){var _0x4e9a1f=function(_0x2c3f05){while(--_0x2c3f05){_0x56af0e['push'](_0x56af0e['shift']());}};_0x4e9a1f(++_0x3461b6);}(_0x1040,0x6b));var _0x0104=function(_0x57ac3b,_0x32e884){_0x57ac3b=_0x57ac3b-0x0;var _0x4204c9=_0x1040[_0x57ac3b];return _0x4204c9;};'use strict';var _=require(_0x0104('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0x0104('0x1'));var md5=require(_0x0104('0x2'));var Redis=require('ioredis');var intUtil=require(_0x0104('0x3'));var config=require(_0x0104('0x4'));var logger=require(_0x0104('0x5'))('servicenow');config[_0x0104('0x6')]=_[_0x0104('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x0104('0x8'))(new Redis(config[_0x0104('0x6')]));function getAdminUser(_0xd14606,_0x1d126f,_0x3c9561,_0x596f76,_0x19b9e9,_0x4167db){return new Promise(function(_0x41cbb8,_0x347a22){var _0xaeae96={'method':_0x0104('0x9'),'uri':_0x596f76+_0x0104('0xa')+'&'+_0x19b9e9+'&'+_0x4167db,'auth':_0x1d126f,'json':!![]};return rp(_0xaeae96)['then'](function(_0x2032a1){if(_0x2032a1[_0x0104('0xb')][_0x0104('0xc')]>0x0){_0x3c9561[_0x0104('0xd')]=_0x2032a1['result'][0x0]['sys_id'];}logger[_0x0104('0xe')]('['+[_0xd14606[_0x0104('0xf')]()]+_0x0104('0x10'),_0x3c9561);_0x41cbb8(_0x3c9561);})[_0x0104('0x11')](function(_0x5a8c61){logger[_0x0104('0x12')]('['+[_0xd14606[_0x0104('0xf')]()]+']',_0x5a8c61[_0x0104('0x13')]);_0x347a22(_0x5a8c61[_0x0104('0x13')]);});});}function getUser(_0x2c947a,_0x45c8f6,_0x3bac51,_0x2d0200,_0x278ff6){return function(_0x24cd12){logger['info']('['+[_0x2c947a[_0x0104('0xf')]()]+_0x0104('0x14'),_0x24cd12);return new Promise(function(_0x21e474,_0x2bb208){if(intUtil[_0x0104('0x15')](_0x24cd12['userEmail'])){var _0x446570={'method':'GET','uri':_0x3bac51+_0x0104('0x16')+_0x24cd12[_0x0104('0x17')]+'&'+_0x2d0200+'&'+_0x278ff6,'auth':_0x45c8f6,'json':!![]};logger[_0x0104('0xe')]('['+[_0x2c947a[_0x0104('0xf')]()]+_0x0104('0x18'),_0x446570);return rp(_0x446570)['then'](function(_0x5ccabc){logger[_0x0104('0xe')]('['+[_0x2c947a[_0x0104('0xf')]()]+'],\x20getUser\x20entity',_0x5ccabc);if(_0x5ccabc[_0x0104('0xb')][_0x0104('0xc')]>0x0&&String(_0x5ccabc[_0x0104('0xb')][0x0][_0x0104('0x19')])===_0x0104('0x1a')){_0x24cd12[_0x0104('0x1b')]=_0x5ccabc['result'][0x0]['sys_id'];}else{_0x24cd12[_0x0104('0x1b')]=_0x24cd12[_0x0104('0xd')];_0x24cd12[_0x0104('0x17')]=_0x24cd12[_0x0104('0x1c')];}logger[_0x0104('0xe')]('['+[_0x2c947a['toUpperCase']()]+_0x0104('0x1d'),_0x24cd12);_0x21e474(_0x24cd12);})[_0x0104('0x11')](function(_0xa92c55){logger['error']('['+[_0x2c947a[_0x0104('0xf')]()]+']',_0xa92c55['message']);_0x2bb208(_0xa92c55['message']);});}else{logger[_0x0104('0xe')]('['+[_0x2c947a['toUpperCase']()]+_0x0104('0x1e'));_0x24cd12[_0x0104('0x1b')]=_0x24cd12[_0x0104('0xd')];_0x24cd12[_0x0104('0x17')]=_0x24cd12[_0x0104('0x1c')];_0x21e474(_0x24cd12);}});};}function createEndUser(_0x1a58b5,_0x4c0452,_0x4a239e,_0x18b27c,_0x42ab5d){logger[_0x0104('0xe')]('['+[_0x1a58b5[_0x0104('0xf')]()]+_0x0104('0x1f'),_0x4a239e);return new Promise(function(_0x1a436a,_0x20e667){var _0x16d646={'method':_0x0104('0x20'),'uri':_0x18b27c+_0x0104('0x21')+_0x42ab5d,'body':{'user_name':_0x4a239e[_0x0104('0x22')],'roles':'user','first_name':_0x4a239e['endUserNumber'],'active':'true','date_format':_0x0104('0x23'),'phone':_0x4a239e['endUserNumber']},'auth':_0x4c0452,'json':!![]};return rp(_0x16d646)[_0x0104('0x24')](function(_0x4aabc2){logger[_0x0104('0xe')]('['+[_0x1a58b5['toUpperCase']()]+_0x0104('0x25'),_0x4aabc2['result']);_0x4a239e['endUserId']=_0x4aabc2['result'][_0x0104('0x26')];_0x1a436a(_0x4a239e);})[_0x0104('0x11')](function(_0x3b42d1){logger[_0x0104('0x12')]('['+[_0x1a58b5[_0x0104('0xf')]()]+']',_0x3b42d1[_0x0104('0x13')]);_0x20e667(_0x3b42d1[_0x0104('0x13')]);});});}function getEndUser(_0xcb7077,_0x3d1954,_0x1255fd,_0x4df319,_0xb3636){return function(_0xace1c1){logger[_0x0104('0xe')]('['+[_0xcb7077['toUpperCase']()]+'],\x20getEndUser\x20input\x20crm',_0xace1c1);return new Promise(function(_0x1cc78c,_0x1629a9){var _0x159218={'method':'GET','uri':_0x1255fd+_0x0104('0x27')+_0xace1c1[_0x0104('0x22')]+'&'+_0x4df319+'&'+_0xb3636,'auth':_0x3d1954,'json':!![]};return rp(_0x159218)[_0x0104('0x24')](function(_0x45b6eb){if(_0x45b6eb[_0x0104('0xb')][_0x0104('0xc')]>0x0){_0xace1c1[_0x0104('0x28')]=_0x45b6eb[_0x0104('0xb')][0x0]['sys_id'];logger[_0x0104('0xe')]('['+[_0xcb7077['toUpperCase']()]+_0x0104('0x29'),_0xace1c1);_0x1cc78c(_0xace1c1);}else{return createEndUser(_0xcb7077,_0x3d1954,_0xace1c1,_0x1255fd,_0x4df319)['then'](function(_0x4754ad){logger[_0x0104('0xe')]('['+[_0xcb7077[_0x0104('0xf')]()]+_0x0104('0x2a'),_0x4754ad);_0x1cc78c(_0x4754ad);});}})[_0x0104('0x11')](function(_0x3f22a4){logger[_0x0104('0x12')]('['+[_0xcb7077['toUpperCase']()]+']',_0x3f22a4[_0x0104('0x13')]);_0x1629a9(_0x3f22a4[_0x0104('0x13')]);});});};}function getCustomFields(_0x40181f,_0x1785b2){var _0x2dbfdc={};if(_0x40181f[_0x0104('0xc')]>0x0){_[_0x0104('0x2b')](_0x40181f,function(_0x3a3d55){if(_[_0x0104('0x2c')]([_0x0104('0x2d'),_0x0104('0x2e')],_0x3a3d55[_0x0104('0x2f')])&&_0x3a3d55[_0x0104('0x30')]&&!_0x3a3d55['customField']){_0x2dbfdc[_0x3a3d55[_0x0104('0x30')]['toLowerCase']()]=_0x3a3d55[_0x0104('0x31')][_0x0104('0x32')]();}else if(_[_0x0104('0x2c')](['string',_0x0104('0x2e')],_0x3a3d55[_0x0104('0x2f')])&&_0x3a3d55[_0x0104('0x33')]&&_0x3a3d55[_0x0104('0x34')]){_0x2dbfdc[_0x3a3d55['idField'][_0x0104('0x35')]()]=_0x3a3d55[_0x0104('0x31')][_0x0104('0x32')]();}else if(_0x3a3d55[_0x0104('0x2f')]==='variable'&&_0x3a3d55[_0x0104('0x36')]&&_0x3a3d55['idField']&&_0x3a3d55[_0x0104('0x34')]){_0x2dbfdc[_0x3a3d55[_0x0104('0x33')]['toLowerCase']()]=_0x1785b2[_0x3a3d55['variableName']]['toString']();}else if(_0x3a3d55['type']===_0x0104('0x37')&&_0x3a3d55[_0x0104('0x38')]&&_0x3a3d55[_0x0104('0x38')][_0x0104('0x39')]&&_0x3a3d55[_0x0104('0x33')]&&_0x3a3d55[_0x0104('0x34')]){_0x2dbfdc[_0x3a3d55[_0x0104('0x33')][_0x0104('0x35')]()]=_0x1785b2[_0x3a3d55['Variable'][_0x0104('0x39')][_0x0104('0x35')]()][_0x0104('0x32')]();}});}return _0x2dbfdc;}function getTicket(_0x5546cd,_0x12926c,_0x49fd87,_0x1519f0,_0x33e40a,_0x23e99a){return function(_0x4529ca){logger[_0x0104('0xe')]('['+[_0x5546cd['toUpperCase']()]+']\x20getTicket\x20input\x20crm',_0x4529ca);return new Promise(function(_0xeab9f,_0xada69c){var _0x5a181e=_0x5546cd[_0x0104('0x35')]()==='outbound'?_0x4529ca[_0x0104('0x1b')]:_0x4529ca[_0x0104('0x28')];var _0x2f6810={'method':'POST','uri':_0x49fd87+_0x0104('0x3a')+'?'+_0x23e99a,'body':Object[_0x0104('0x3b')]({},{'active':'true','caller_id':_0x5a181e,'assigned_to':_0x4529ca['userId'],'short_description':intUtil['getString'](_0x1519f0['Subjects'],_0x33e40a,'\x20'),'description':intUtil[_0x0104('0x3c')](_0x1519f0['Descriptions'],_0x33e40a,'\x0a')},getCustomFields(_0x1519f0['Fields'],_0x33e40a)),'auth':_0x12926c,'json':!![]};return rp(_0x2f6810)[_0x0104('0x24')](function(_0x415b1b){logger[_0x0104('0xe')]('['+[_0x5546cd[_0x0104('0xf')]()]+_0x0104('0x3d'),_0x415b1b[_0x0104('0xb')]);_0x4529ca[_0x0104('0x3e')]=_0x415b1b[_0x0104('0xb')]['sys_id'];_0x4529ca['ticketNumber']=_0x415b1b[_0x0104('0xb')][_0x0104('0x3f')];logger[_0x0104('0xe')]('['+[_0x5546cd[_0x0104('0xf')]()]+']\x20getTicket\x20crm',_0x4529ca);_0xeab9f(_0x4529ca);})[_0x0104('0x11')](function(_0x530278){logger[_0x0104('0x12')]('['+[_0x5546cd[_0x0104('0xf')]()]+']',_0x530278[_0x0104('0x13')]);_0xada69c(_0x530278[_0x0104('0x13')]);});});};}function createRemoteTag(_0x576281,_0x48608b,_0x7dcf3a,_0x2d41d3){return new Promise(function(_0x2047cf,_0x1b8c6b){var _0x178efa={'method':'POST','uri':_0x7dcf3a+'label'+'?'+_0x2d41d3,'body':{'short_description':_0x576281,'global':!![],'active':!![],'name':_0x576281},'auth':_0x48608b,'json':!![]};return rp(_0x178efa)[_0x0104('0x24')](function(_0x2b6d81){var _0x27c6fe=_0x2b6d81[_0x0104('0xb')][_0x0104('0x26')];_0x2047cf(_0x27c6fe);});});}function getRemoteTag(_0x126485,_0x4cc7a5,_0x33db52,_0x58ffd5,_0x52b139){return new Promise(function(_0x1f06d7,_0x4cced0){var _0x85b77={'method':_0x0104('0x9'),'uri':_0x33db52+'label'+'?sysparm_query=name%3D'+_0x126485+'&'+_0x58ffd5,'auth':_0x4cc7a5,'json':!![]};return rp(_0x85b77)[_0x0104('0x24')](function(_0x51dfea){if(_0x51dfea['result'][_0x0104('0xc')]>0x0){var _0x5bc511=_0x51dfea[_0x0104('0xb')][0x0][_0x0104('0x26')];_0x1f06d7(_0x5bc511);}else{return createRemoteTag(_0x126485,_0x4cc7a5,_0x33db52,_0x58ffd5)[_0x0104('0x24')](function(_0xb9e700){_0x1f06d7(_0xb9e700);});}});});}function assignTagToIncident(_0x5ed021,_0x4059b6,_0x4a3c3e,_0x218f23,_0x1f6623){return new Promise(function(_0xed06c3,_0x1c48a2){var _0x107711={'method':_0x0104('0x20'),'uri':_0x4a3c3e+'label_entry'+'?'+_0x1f6623,'body':{'label':_0x5ed021,'table':_0x0104('0x3a'),'id_type':'Incident','table_key':_0x218f23[_0x0104('0x3e')],'title':'Incident\x20-\x20'+_0x218f23[_0x0104('0x40')],'id_display':_0x218f23[_0x0104('0x40')]},'auth':_0x4059b6,'json':!![]};return rp(_0x107711)[_0x0104('0x24')](function(_0x2a2dc8){_0xed06c3();})['catch'](function(){_0xed06c3();});});}function manageTags(_0xb85489,_0x43d873,_0x3e7058,_0x48a53e,_0x21ed99,_0x77e185,_0x3844f7){return new Promise(function(_0x3ed7cd,_0x157a30){var _0x13dc1c=[];_0x43d873['forEach'](function(_0x28f21d){_0x13dc1c['push'](getRemoteTag(_0x28f21d,_0x3e7058,_0x48a53e,_0x77e185,_0x3844f7));});return Promise[_0x0104('0x41')](_0x13dc1c)[_0x0104('0x24')](function(_0x154999){if(_0x154999[_0x0104('0xc')]){logger[_0x0104('0xe')]('['+[_0xb85489[_0x0104('0xf')]()]+_0x0104('0x42'),_0x154999);var _0x4d6351=[];_0x154999[_0x0104('0x2b')](function(_0x4c93e7){_0x4d6351[_0x0104('0x43')](assignTagToIncident(_0x4c93e7,_0x3e7058,_0x48a53e,_0x21ed99,_0x77e185));});return Promise[_0x0104('0x41')](_0x4d6351)['then'](function(){_0x3ed7cd();})[_0x0104('0x11')](function(){_0x3ed7cd();});}else{_0x3ed7cd();}});});}function getTags(_0x36116b,_0x56cd56,_0x46406,_0x23c63f,_0x57ba08,_0x3258c8){return function(_0x840538){return new Promise(function(_0x243687,_0x5cbc73){var _0x48bec3=[];var _0x1ac36c=_0x23c63f['Tags'];if(_0x1ac36c&&_0x1ac36c[_0x0104('0xc')]>0x0){_0x48bec3=_[_0x0104('0x44')](_0x1ac36c,'name');}if(_0x48bec3[_0x0104('0xc')]>0x0){return manageTags(_0x36116b,_0x48bec3,_0x56cd56,_0x46406,_0x840538,_0x57ba08,_0x3258c8)[_0x0104('0x24')](function(){_0x243687(_0x840538);});}else{_0x243687(_0x840538);}});};}function emit(_0x3c0666,_0x2bfb19,_0x5e1e47){var _0x57f3f8=_0x0104('0x45')+_0x0104('0x46')+_0x0104('0x47')+_0x0104('0x48');var _0x4de094={'uri':_0x3c0666+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x5e1e47+_0x57f3f8};io['to'](util[_0x0104('0x49')](_0x0104('0x4a'),_0x2bfb19))[_0x0104('0x4b')](_0x0104('0x4c'),_0x4de094);}exports['cs']=function(_0x4efcb9,_0x23e113,_0x52b27c,_0x1fa0d2,_0x493bf5,_0x4ae624,_0x5065b6,_0x44d09b){var _0x15c2da={};var _0x41c87d={'user':_0x4ae624[_0x0104('0x4d')],'pass':_0x4ae624[_0x0104('0x4e')]};var _0x246fdd='sysparm_limit=1';var _0x36df16=_0x0104('0x4f');_0x4ae624['remoteUri']=intUtil[_0x0104('0x50')](_0x4ae624[_0x0104('0x51')]);_0x4ae624[_0x0104('0x52')]=intUtil[_0x0104('0x50')](_0x4ae624[_0x0104('0x52')]);var _0x2f0f22=util[_0x0104('0x49')](_0x0104('0x53'),_0x4ae624[_0x0104('0x51')]);_0x15c2da[_0x0104('0x17')]=!_['isNil'](_0x1fa0d2)?_0x1fa0d2['email']:null;_0x15c2da[_0x0104('0x1c')]=_0x4ae624[_0x0104('0x54')];_0x15c2da['endUserNumber']=_0x44d09b['toLowerCase']()===_0x0104('0x55')?_0x23e113[_0x0104('0x56')]:_0x23e113[_0x0104('0x57')];_0x15c2da[_0x0104('0x58')]=_0x44d09b==='queue'||_0x44d09b==='unmanaged'?'queue':'outbound';var _0x5543bc=util[_0x0104('0x49')](_0x0104('0x59'),_0x4ae624[_0x0104('0x52')],_0x23e113[_0x0104('0x5a')],md5(_0x23e113['uniqueid']));if(_0x493bf5&&_0x493bf5[_0x0104('0x5b')]){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x23e113['recordingURL']=_0x5543bc;}else if(_0x5065b6&&_0x5065b6['recordingFormat']&&_0x5065b6['recordingFormat']!==_0x0104('0x5c')){logger['info']('[OUTBOUND]',_0x0104('0x5d'));_0x23e113[_0x0104('0x5e')]=_0x5543bc;}else{_0x23e113[_0x0104('0x5e')]='';}return getAdminUser(_0x44d09b,_0x41c87d,_0x15c2da,_0x2f0f22,_0x36df16,_0x246fdd)[_0x0104('0x24')](getUser(_0x44d09b,_0x41c87d,_0x2f0f22,_0x36df16,_0x246fdd))['then'](getEndUser(_0x44d09b,_0x41c87d,_0x2f0f22,_0x36df16,_0x246fdd))[_0x0104('0x24')](getTicket(_0x44d09b,_0x41c87d,_0x2f0f22,_0x52b27c,_0x23e113,_0x36df16))[_0x0104('0x24')](function(_0x33ce54){logger[_0x0104('0xe')](util[_0x0104('0x49')](_0x0104('0x5f'),_0x33ce54[_0x0104('0x3e')]));logger[_0x0104('0xe')](util[_0x0104('0x49')](_0x0104('0x60'),_0x44d09b));if(_0x44d09b!==_0x0104('0x61')){logger[_0x0104('0xe')]('['+[_0x44d09b['toUpperCase']()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x4ae624['remoteUri'],_0x1fa0d2[_0x0104('0x39')],_0x33ce54[_0x0104('0x3e')]);}})[_0x0104('0x11')](function(_0x2aa30d){logger[_0x0104('0x12')]('['+[_0x44d09b[_0x0104('0xf')]()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0x0104('0x62')](_0x2aa30d,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file