Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index baa23fa..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x95ae=['socket.io-emitter','GET','then','result','length','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','adminEmail',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','sys_user?','endUserNumber','user','endUserId','],\x20getEndUser\x20crm','forEach','includes','picklist','type','nameField','customField','toLowerCase','toString','string','idField','content','variable','variableName','customVariable','Variable','name','outbound','POST','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','ticketNumber','push','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','format','user:%s','username','sysparm_limit=1','remoteUri','stripTrailingSlash','%s/api/now/table/','email','calleridnum','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','unmanaged','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','request-promise','md5','./util','../../../../config/environment','../../../../config/logger','redis'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x95ae,0x18d));var _0xe95a=function(_0x29d94e,_0xf386d6){_0x29d94e=_0x29d94e-0x0;var _0x106237=_0x95ae[_0x29d94e];return _0x106237;};'use strict';var _=require(_0xe95a('0x0'));var Promise=require('bluebird');var rp=require(_0xe95a('0x1'));var util=require('util');var md5=require(_0xe95a('0x2'));var Redis=require('ioredis');var intUtil=require(_0xe95a('0x3'));var config=require(_0xe95a('0x4'));var logger=require(_0xe95a('0x5'))('servicenow');config[_0xe95a('0x6')]=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe95a('0x7'))(new Redis(config[_0xe95a('0x6')]));function getAdminUser(_0x5df3c5,_0x27fd69,_0x62e9cb,_0x59dad8,_0x5ba5ae,_0x2b83bf){return new Promise(function(_0x3f2c52,_0x33eead){var _0x46be83={'method':_0xe95a('0x8'),'uri':_0x59dad8+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x5ba5ae+'&'+_0x2b83bf,'auth':_0x27fd69,'json':!![]};return rp(_0x46be83)[_0xe95a('0x9')](function(_0x48a487){if(_0x48a487[_0xe95a('0xa')][_0xe95a('0xb')]>0x0){_0x62e9cb[_0xe95a('0xc')]=_0x48a487['result'][0x0][_0xe95a('0xd')];}logger[_0xe95a('0xe')]('['+[_0x5df3c5[_0xe95a('0xf')]()]+_0xe95a('0x10'),_0x62e9cb);_0x3f2c52(_0x62e9cb);})[_0xe95a('0x11')](function(_0x4cc2e5){logger[_0xe95a('0x12')]('['+[_0x5df3c5[_0xe95a('0xf')]()]+']',_0x4cc2e5[_0xe95a('0x13')]);_0x33eead(_0x4cc2e5[_0xe95a('0x13')]);});});}function getUser(_0x1ed302,_0x55fda2,_0x193dfe,_0x3bca3c,_0x46ed58){return function(_0x58d8cb){logger[_0xe95a('0xe')]('['+[_0x1ed302[_0xe95a('0xf')]()]+_0xe95a('0x14'),_0x58d8cb);return new Promise(function(_0xe081a,_0x27ae03){if(intUtil[_0xe95a('0x15')](_0x58d8cb[_0xe95a('0x16')])){var _0x30fc2b={'method':_0xe95a('0x8'),'uri':_0x193dfe+_0xe95a('0x17')+_0x58d8cb[_0xe95a('0x16')]+'&'+_0x3bca3c+'&'+_0x46ed58,'auth':_0x55fda2,'json':!![]};logger[_0xe95a('0xe')]('['+[_0x1ed302[_0xe95a('0xf')]()]+_0xe95a('0x18'),_0x30fc2b);return rp(_0x30fc2b)[_0xe95a('0x9')](function(_0x5b66de){logger[_0xe95a('0xe')]('['+[_0x1ed302[_0xe95a('0xf')]()]+_0xe95a('0x19'),_0x5b66de);if(_0x5b66de[_0xe95a('0xa')][_0xe95a('0xb')]>0x0&&String(_0x5b66de[_0xe95a('0xa')][0x0]['active'])===_0xe95a('0x1a')){_0x58d8cb[_0xe95a('0x1b')]=_0x5b66de[_0xe95a('0xa')][0x0][_0xe95a('0xd')];}else{_0x58d8cb[_0xe95a('0x1b')]=_0x58d8cb['adminId'];_0x58d8cb[_0xe95a('0x16')]=_0x58d8cb[_0xe95a('0x1c')];}logger['info']('['+[_0x1ed302[_0xe95a('0xf')]()]+'],\x20getUser\x20crm',_0x58d8cb);_0xe081a(_0x58d8cb);})['catch'](function(_0x2c3848){logger['error']('['+[_0x1ed302[_0xe95a('0xf')]()]+']',_0x2c3848['message']);_0x27ae03(_0x2c3848[_0xe95a('0x13')]);});}else{logger['info']('['+[_0x1ed302[_0xe95a('0xf')]()]+_0xe95a('0x1d'));_0x58d8cb[_0xe95a('0x1b')]=_0x58d8cb['adminId'];_0x58d8cb['userEmail']=_0x58d8cb[_0xe95a('0x1c')];_0xe081a(_0x58d8cb);}});};}function createEndUser(_0x28032c,_0x2625d9,_0x5ba508,_0xd160ee,_0x49b706){logger['info']('['+[_0x28032c[_0xe95a('0xf')]()]+_0xe95a('0x1e'),_0x5ba508);return new Promise(function(_0xdae841,_0x89bf6f){var _0x1a4bff={'method':'POST','uri':_0xd160ee+_0xe95a('0x1f')+_0x49b706,'body':{'user_name':_0x5ba508[_0xe95a('0x20')],'roles':_0xe95a('0x21'),'first_name':_0x5ba508[_0xe95a('0x20')],'active':_0xe95a('0x1a'),'date_format':'System','phone':_0x5ba508['endUserNumber']},'auth':_0x2625d9,'json':!![]};return rp(_0x1a4bff)[_0xe95a('0x9')](function(_0x339c77){logger['info']('['+[_0x28032c[_0xe95a('0xf')]()]+'],\x20EndUser\x20schema',_0x339c77['result']);_0x5ba508[_0xe95a('0x22')]=_0x339c77[_0xe95a('0xa')]['sys_id'];_0xdae841(_0x5ba508);})[_0xe95a('0x11')](function(_0x299058){logger[_0xe95a('0x12')]('['+[_0x28032c[_0xe95a('0xf')]()]+']',_0x299058[_0xe95a('0x13')]);_0x89bf6f(_0x299058[_0xe95a('0x13')]);});});}function getEndUser(_0x54871e,_0x1b7615,_0x5cd614,_0x4d4824,_0x195357){return function(_0x3ff9c9){logger[_0xe95a('0xe')]('['+[_0x54871e[_0xe95a('0xf')]()]+'],\x20getEndUser\x20input\x20crm',_0x3ff9c9);return new Promise(function(_0x2537f2,_0x586574){var _0x5c8bec={'method':_0xe95a('0x8'),'uri':_0x5cd614+'sys_user?sysparm_query=phone%3D'+_0x3ff9c9[_0xe95a('0x20')]+'&'+_0x4d4824+'&'+_0x195357,'auth':_0x1b7615,'json':!![]};return rp(_0x5c8bec)['then'](function(_0x48cb01){if(_0x48cb01[_0xe95a('0xa')][_0xe95a('0xb')]>0x0){_0x3ff9c9['endUserId']=_0x48cb01[_0xe95a('0xa')][0x0][_0xe95a('0xd')];logger[_0xe95a('0xe')]('['+[_0x54871e[_0xe95a('0xf')]()]+_0xe95a('0x23'),_0x3ff9c9);_0x2537f2(_0x3ff9c9);}else{return createEndUser(_0x54871e,_0x1b7615,_0x3ff9c9,_0x5cd614,_0x4d4824)[_0xe95a('0x9')](function(_0x5b96e5){logger[_0xe95a('0xe')]('['+[_0x54871e[_0xe95a('0xf')]()]+'],\x20createEndUser\x20crm',_0x5b96e5);_0x2537f2(_0x5b96e5);});}})['catch'](function(_0x342617){logger[_0xe95a('0x12')]('['+[_0x54871e['toUpperCase']()]+']',_0x342617[_0xe95a('0x13')]);_0x586574(_0x342617['message']);});});};}function getCustomFields(_0xf19610,_0x47e2e4){var _0x1db030={};if(_0xf19610[_0xe95a('0xb')]>0x0){_[_0xe95a('0x24')](_0xf19610,function(_0x1b18d1){if(_[_0xe95a('0x25')](['string',_0xe95a('0x26')],_0x1b18d1[_0xe95a('0x27')])&&_0x1b18d1[_0xe95a('0x28')]&&!_0x1b18d1[_0xe95a('0x29')]){_0x1db030[_0x1b18d1[_0xe95a('0x28')][_0xe95a('0x2a')]()]=_0x1b18d1['content'][_0xe95a('0x2b')]();}else if(_[_0xe95a('0x25')]([_0xe95a('0x2c'),_0xe95a('0x26')],_0x1b18d1[_0xe95a('0x27')])&&_0x1b18d1[_0xe95a('0x2d')]&&_0x1b18d1[_0xe95a('0x29')]){_0x1db030[_0x1b18d1[_0xe95a('0x2d')]['toLowerCase']()]=_0x1b18d1[_0xe95a('0x2e')][_0xe95a('0x2b')]();}else if(_0x1b18d1[_0xe95a('0x27')]===_0xe95a('0x2f')&&_0x1b18d1[_0xe95a('0x30')]&&_0x1b18d1['idField']&&_0x1b18d1['customField']){_0x1db030[_0x1b18d1[_0xe95a('0x2d')][_0xe95a('0x2a')]()]=_0x47e2e4[_0x1b18d1[_0xe95a('0x30')]][_0xe95a('0x2b')]();}else if(_0x1b18d1['type']===_0xe95a('0x31')&&_0x1b18d1[_0xe95a('0x32')]&&_0x1b18d1['Variable'][_0xe95a('0x33')]&&_0x1b18d1[_0xe95a('0x2d')]&&_0x1b18d1[_0xe95a('0x29')]){_0x1db030[_0x1b18d1[_0xe95a('0x2d')][_0xe95a('0x2a')]()]=_0x47e2e4[_0x1b18d1[_0xe95a('0x32')][_0xe95a('0x33')]['toLowerCase']()][_0xe95a('0x2b')]();}});}return _0x1db030;}function getTicket(_0x156dea,_0x595b60,_0x2f2ae0,_0x3a262d,_0x1b239e,_0x199711){return function(_0x41114e){logger[_0xe95a('0xe')]('['+[_0x156dea['toUpperCase']()]+']\x20getTicket\x20input\x20crm',_0x41114e);return new Promise(function(_0x4693b2,_0x7259ed){var _0x3855ab=_0x156dea[_0xe95a('0x2a')]()===_0xe95a('0x34')?_0x41114e['userId']:_0x41114e[_0xe95a('0x22')];var _0x19bdfd={'method':_0xe95a('0x35'),'uri':_0x2f2ae0+_0xe95a('0x36')+'?'+_0x199711,'body':Object['assign']({},{'active':_0xe95a('0x1a'),'caller_id':_0x3855ab,'assigned_to':_0x41114e['userId'],'short_description':intUtil[_0xe95a('0x37')](_0x3a262d[_0xe95a('0x38')],_0x1b239e,'\x20'),'description':intUtil[_0xe95a('0x37')](_0x3a262d[_0xe95a('0x39')],_0x1b239e,'\x0a')},getCustomFields(_0x3a262d[_0xe95a('0x3a')],_0x1b239e)),'auth':_0x595b60,'json':!![]};return rp(_0x19bdfd)['then'](function(_0x3674e9){logger[_0xe95a('0xe')]('['+[_0x156dea['toUpperCase']()]+_0xe95a('0x3b'),_0x3674e9[_0xe95a('0xa')]);_0x41114e[_0xe95a('0x3c')]=_0x3674e9[_0xe95a('0xa')][_0xe95a('0xd')];_0x41114e['ticketNumber']=_0x3674e9[_0xe95a('0xa')][_0xe95a('0x3d')];logger['info']('['+[_0x156dea['toUpperCase']()]+_0xe95a('0x3e'),_0x41114e);_0x4693b2(_0x41114e);})[_0xe95a('0x11')](function(_0x44f2ee){logger[_0xe95a('0x12')]('['+[_0x156dea['toUpperCase']()]+']',_0x44f2ee['message']);_0x7259ed(_0x44f2ee[_0xe95a('0x13')]);});});};}function createRemoteTag(_0x4b2f43,_0x111700,_0x1ff3f8,_0xdf028c){return new Promise(function(_0x3f846c,_0x893680){var _0x26befe={'method':_0xe95a('0x35'),'uri':_0x1ff3f8+_0xe95a('0x3f')+'?'+_0xdf028c,'body':{'short_description':_0x4b2f43,'global':!![],'active':!![],'name':_0x4b2f43},'auth':_0x111700,'json':!![]};return rp(_0x26befe)[_0xe95a('0x9')](function(_0x10774c){var _0x3db4ef=_0x10774c['result'][_0xe95a('0xd')];_0x3f846c(_0x3db4ef);});});}function getRemoteTag(_0x2cdca8,_0x1bbbc2,_0x3d79b0,_0x4f8568,_0x2ab3e4){return new Promise(function(_0x1238a1,_0x4f85ab){var _0x4e577d={'method':_0xe95a('0x8'),'uri':_0x3d79b0+'label'+_0xe95a('0x40')+_0x2cdca8+'&'+_0x4f8568,'auth':_0x1bbbc2,'json':!![]};return rp(_0x4e577d)[_0xe95a('0x9')](function(_0x5b8155){if(_0x5b8155['result'][_0xe95a('0xb')]>0x0){var _0x42b4c0=_0x5b8155[_0xe95a('0xa')][0x0][_0xe95a('0xd')];_0x1238a1(_0x42b4c0);}else{return createRemoteTag(_0x2cdca8,_0x1bbbc2,_0x3d79b0,_0x4f8568)[_0xe95a('0x9')](function(_0x1c45ab){_0x1238a1(_0x1c45ab);});}});});}function assignTagToIncident(_0x4b0af6,_0x40eb74,_0x46b777,_0x183ed6,_0x3b58cf){return new Promise(function(_0x2e1d53,_0xecea45){var _0x1f9c1b={'method':_0xe95a('0x35'),'uri':_0x46b777+_0xe95a('0x41')+'?'+_0x3b58cf,'body':{'label':_0x4b0af6,'table':'incident','id_type':_0xe95a('0x42'),'table_key':_0x183ed6[_0xe95a('0x3c')],'title':'Incident\x20-\x20'+_0x183ed6[_0xe95a('0x43')],'id_display':_0x183ed6[_0xe95a('0x43')]},'auth':_0x40eb74,'json':!![]};return rp(_0x1f9c1b)[_0xe95a('0x9')](function(_0x18570b){_0x2e1d53();})[_0xe95a('0x11')](function(){_0x2e1d53();});});}function manageTags(_0x18033a,_0x395bf8,_0x1d10b9,_0x18b909,_0x2785c3,_0x2d2d7b,_0x4f3610){return new Promise(function(_0x57310a,_0x4aee40){var _0x292470=[];_0x395bf8[_0xe95a('0x24')](function(_0x4bf221){_0x292470[_0xe95a('0x44')](getRemoteTag(_0x4bf221,_0x1d10b9,_0x18b909,_0x2d2d7b,_0x4f3610));});return Promise[_0xe95a('0x45')](_0x292470)['then'](function(_0x4e1c11){if(_0x4e1c11[_0xe95a('0xb')]){logger[_0xe95a('0xe')]('['+[_0x18033a['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x4e1c11);var _0x1d49a7=[];_0x4e1c11['forEach'](function(_0x33652b){_0x1d49a7[_0xe95a('0x44')](assignTagToIncident(_0x33652b,_0x1d10b9,_0x18b909,_0x2785c3,_0x2d2d7b));});return Promise[_0xe95a('0x45')](_0x1d49a7)[_0xe95a('0x9')](function(){_0x57310a();})[_0xe95a('0x11')](function(){_0x57310a();});}else{_0x57310a();}});});}function getTags(_0x1f2e82,_0x975170,_0x55d8a6,_0x8bbf75,_0x1ad97c,_0x11e23){return function(_0x134543){return new Promise(function(_0x4c06d4,_0x55d4eb){var _0xa13c8=[];var _0x4810d2=_0x8bbf75[_0xe95a('0x46')];if(_0x4810d2&&_0x4810d2[_0xe95a('0xb')]>0x0){_0xa13c8=_[_0xe95a('0x47')](_0x4810d2,_0xe95a('0x33'));}if(_0xa13c8[_0xe95a('0xb')]>0x0){return manageTags(_0x1f2e82,_0xa13c8,_0x975170,_0x55d8a6,_0x134543,_0x1ad97c,_0x11e23)['then'](function(){_0x4c06d4(_0x134543);});}else{_0x4c06d4(_0x134543);}});};}function emit(_0x41e184,_0x39ea57,_0x32a8e0){var _0x5de0b3=_0xe95a('0x48')+_0xe95a('0x49')+_0xe95a('0x4a')+_0xe95a('0x4b');var _0x120cd2={'uri':_0x41e184+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x32a8e0+_0x5de0b3};io['to'](util[_0xe95a('0x4c')](_0xe95a('0x4d'),_0x39ea57))['emit']('trigger:browser:url',_0x120cd2);}exports['cs']=function(_0x387a36,_0x2cf99b,_0x3b92ca,_0x128937,_0x531b08,_0x12a8f0,_0x58731f,_0x2bae84){var _0x25a066={};var _0x441220={'user':_0x12a8f0[_0xe95a('0x4e')],'pass':_0x12a8f0['password']};var _0x1f91d1=_0xe95a('0x4f');var _0x2e4aeb='sysparm_display_value=true';_0x12a8f0[_0xe95a('0x50')]=intUtil[_0xe95a('0x51')](_0x12a8f0['remoteUri']);_0x12a8f0['serverUrl']=intUtil['stripTrailingSlash'](_0x12a8f0['serverUrl']);var _0x184c58=util[_0xe95a('0x4c')](_0xe95a('0x52'),_0x12a8f0['remoteUri']);_0x25a066[_0xe95a('0x16')]=!_['isNil'](_0x128937)?_0x128937['email']:null;_0x25a066[_0xe95a('0x1c')]=_0x12a8f0[_0xe95a('0x53')];_0x25a066[_0xe95a('0x20')]=_0x2bae84[_0xe95a('0x2a')]()===_0xe95a('0x34')?_0x2cf99b['destcalleridnum']:_0x2cf99b[_0xe95a('0x54')];_0x25a066['callDirection']=_0x2bae84==='queue'||_0x2bae84==='unmanaged'?_0xe95a('0x55'):_0xe95a('0x34');var _0x17b0e7=util[_0xe95a('0x4c')](_0xe95a('0x56'),_0x12a8f0[_0xe95a('0x57')],_0x2cf99b[_0xe95a('0x58')],md5(_0x2cf99b['uniqueid']));if(_0x531b08&&_0x531b08[_0xe95a('0x59')]){logger[_0xe95a('0xe')](_0xe95a('0x5a'),_0xe95a('0x5b'));_0x2cf99b['recordingURL']=_0x17b0e7;}else if(_0x58731f&&_0x58731f['recordingFormat']&&_0x58731f[_0xe95a('0x5c')]!==_0xe95a('0x5d')){logger[_0xe95a('0xe')](_0xe95a('0x5e'),_0xe95a('0x5b'));_0x2cf99b[_0xe95a('0x5f')]=_0x17b0e7;}else{_0x2cf99b['recordingURL']='';}return getAdminUser(_0x2bae84,_0x441220,_0x25a066,_0x184c58,_0x2e4aeb,_0x1f91d1)[_0xe95a('0x9')](getUser(_0x2bae84,_0x441220,_0x184c58,_0x2e4aeb,_0x1f91d1))[_0xe95a('0x9')](getEndUser(_0x2bae84,_0x441220,_0x184c58,_0x2e4aeb,_0x1f91d1))['then'](getTicket(_0x2bae84,_0x441220,_0x184c58,_0x3b92ca,_0x2cf99b,_0x2e4aeb))['then'](function(_0x2ec531){logger[_0xe95a('0xe')](util['format'](_0xe95a('0x60'),_0x2ec531[_0xe95a('0x3c')]));logger[_0xe95a('0xe')](util['format'](_0xe95a('0x61'),_0x2bae84));if(_0x2bae84!==_0xe95a('0x62')){logger[_0xe95a('0xe')]('['+[_0x2bae84[_0xe95a('0xf')]()]+']',_0xe95a('0x63'));emit(_0x12a8f0['remoteUri'],_0x128937['name'],_0x2ec531[_0xe95a('0x3c')]);}})[_0xe95a('0x11')](function(_0x41d7e6){logger[_0xe95a('0x12')]('['+[_0x2bae84[_0xe95a('0xf')]()]+_0xe95a('0x64'),util['inspect'](_0x41d7e6,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file