Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index e0a5095..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x779c=['adminEmail','],\x20getUser\x20crm','message',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','System','endUserNumber','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','length','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','nameField','toLowerCase','toString','type','idField','customField','content','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','getString','Subjects','Descriptions','ticketId','ticketNumber','number',']\x20getTicket\x20crm','label','label_entry','incident','Incident','Incident\x20-\x20','push','all','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','trigger:browser:url','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','isNil','email','outbound','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','util','md5','./util','../../../../config/logger','servicenow','defaults','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','error','info','],\x20getUser\x20input\x20crm','validateEmail','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','active','true','userId'];(function(_0x48369e,_0x2c23a5){var _0x39eb0c=function(_0xe3f99a){while(--_0xe3f99a){_0x48369e['push'](_0x48369e['shift']());}};_0x39eb0c(++_0x2c23a5);}(_0x779c,0x18f));var _0xc779=function(_0x22fc85,_0x2d521a){_0x22fc85=_0x22fc85-0x0;var _0x424cb0=_0x779c[_0x22fc85];return _0x424cb0;};'use strict';var _=require('lodash');var Promise=require(_0xc779('0x0'));var rp=require('request-promise');var util=require(_0xc779('0x1'));var md5=require(_0xc779('0x2'));var Redis=require('ioredis');var intUtil=require(_0xc779('0x3'));var config=require('../../../../config/environment');var logger=require(_0xc779('0x4'))(_0xc779('0x5'));config['redis']=_[_0xc779('0x6')](config[_0xc779('0x7')],{'host':_0xc779('0x8'),'port':0x18eb});var io=require(_0xc779('0x9'))(new Redis(config[_0xc779('0x7')]));function getAdminUser(_0x3a7b33,_0x5080c2,_0x12d272,_0x5a08f7,_0xff284b,_0x14aaf8){return new Promise(function(_0x3e7bae,_0x390eef){var _0x74229b={'method':_0xc779('0xa'),'uri':_0x5a08f7+_0xc779('0xb')+'&'+_0xff284b+'&'+_0x14aaf8,'auth':_0x5080c2,'json':!![]};return rp(_0x74229b)[_0xc779('0xc')](function(_0x26784c){if(_0x26784c[_0xc779('0xd')]['length']>0x0){_0x12d272[_0xc779('0xe')]=_0x26784c[_0xc779('0xd')][0x0][_0xc779('0xf')];}logger['info']('['+[_0x3a7b33[_0xc779('0x10')]()]+_0xc779('0x11'),_0x12d272);_0x3e7bae(_0x12d272);})[_0xc779('0x12')](function(_0x56584c){logger[_0xc779('0x13')]('['+[_0x3a7b33['toUpperCase']()]+']',_0x56584c['message']);_0x390eef(_0x56584c['message']);});});}function getUser(_0x17bfea,_0x2a7a98,_0x16ab1f,_0x3d340f,_0x110a26){return function(_0x55d781){logger[_0xc779('0x14')]('['+[_0x17bfea[_0xc779('0x10')]()]+_0xc779('0x15'),_0x55d781);return new Promise(function(_0x4fe4c1,_0x3cc6f8){if(intUtil[_0xc779('0x16')](_0x55d781[_0xc779('0x17')])){var _0x270fa2={'method':'GET','uri':_0x16ab1f+'sys_user?sysparm_query=email%3D'+_0x55d781['userEmail']+'&'+_0x3d340f+'&'+_0x110a26,'auth':_0x2a7a98,'json':!![]};logger[_0xc779('0x14')]('['+[_0x17bfea['toUpperCase']()]+_0xc779('0x18'),_0x270fa2);return rp(_0x270fa2)[_0xc779('0xc')](function(_0x131d3b){logger[_0xc779('0x14')]('['+[_0x17bfea['toUpperCase']()]+_0xc779('0x19'),_0x131d3b);if(_0x131d3b[_0xc779('0xd')]['length']>0x0&&String(_0x131d3b['result'][0x0][_0xc779('0x1a')])===_0xc779('0x1b')){_0x55d781[_0xc779('0x1c')]=_0x131d3b['result'][0x0][_0xc779('0xf')];}else{_0x55d781[_0xc779('0x1c')]=_0x55d781['adminId'];_0x55d781[_0xc779('0x17')]=_0x55d781[_0xc779('0x1d')];}logger[_0xc779('0x14')]('['+[_0x17bfea[_0xc779('0x10')]()]+_0xc779('0x1e'),_0x55d781);_0x4fe4c1(_0x55d781);})[_0xc779('0x12')](function(_0x2501e0){logger[_0xc779('0x13')]('['+[_0x17bfea['toUpperCase']()]+']',_0x2501e0[_0xc779('0x1f')]);_0x3cc6f8(_0x2501e0['message']);});}else{logger[_0xc779('0x14')]('['+[_0x17bfea[_0xc779('0x10')]()]+_0xc779('0x20'));_0x55d781['userId']=_0x55d781[_0xc779('0xe')];_0x55d781[_0xc779('0x17')]=_0x55d781[_0xc779('0x1d')];_0x4fe4c1(_0x55d781);}});};}function createEndUser(_0x575f13,_0x1c36da,_0x27cfc6,_0x26c6a1,_0x22482e){logger[_0xc779('0x14')]('['+[_0x575f13[_0xc779('0x10')]()]+_0xc779('0x21'),_0x27cfc6);return new Promise(function(_0x2defbe,_0x535ba7){var _0x656a3a={'method':_0xc779('0x22'),'uri':_0x26c6a1+'sys_user?'+_0x22482e,'body':{'user_name':_0x27cfc6['endUserNumber'],'roles':'user','first_name':_0x27cfc6['endUserNumber'],'active':_0xc779('0x1b'),'date_format':_0xc779('0x23'),'phone':_0x27cfc6[_0xc779('0x24')]},'auth':_0x1c36da,'json':!![]};return rp(_0x656a3a)['then'](function(_0x2b5118){logger[_0xc779('0x14')]('['+[_0x575f13[_0xc779('0x10')]()]+_0xc779('0x25'),_0x2b5118[_0xc779('0xd')]);_0x27cfc6[_0xc779('0x26')]=_0x2b5118[_0xc779('0xd')]['sys_id'];_0x2defbe(_0x27cfc6);})[_0xc779('0x12')](function(_0x453c41){logger[_0xc779('0x13')]('['+[_0x575f13['toUpperCase']()]+']',_0x453c41[_0xc779('0x1f')]);_0x535ba7(_0x453c41[_0xc779('0x1f')]);});});}function getEndUser(_0x34bcd5,_0x43cd9f,_0x26fbb4,_0x21dfda,_0x2f0e0c){return function(_0x1dd712){logger[_0xc779('0x14')]('['+[_0x34bcd5[_0xc779('0x10')]()]+_0xc779('0x27'),_0x1dd712);return new Promise(function(_0x2a56e5,_0x56e7d2){var _0x1f1075={'method':_0xc779('0xa'),'uri':_0x26fbb4+_0xc779('0x28')+_0x1dd712[_0xc779('0x24')]+'&'+_0x21dfda+'&'+_0x2f0e0c,'auth':_0x43cd9f,'json':!![]};return rp(_0x1f1075)[_0xc779('0xc')](function(_0x5dc0b9){if(_0x5dc0b9[_0xc779('0xd')][_0xc779('0x29')]>0x0){_0x1dd712[_0xc779('0x26')]=_0x5dc0b9['result'][0x0][_0xc779('0xf')];logger[_0xc779('0x14')]('['+[_0x34bcd5[_0xc779('0x10')]()]+_0xc779('0x2a'),_0x1dd712);_0x2a56e5(_0x1dd712);}else{return createEndUser(_0x34bcd5,_0x43cd9f,_0x1dd712,_0x26fbb4,_0x21dfda)[_0xc779('0xc')](function(_0x75289a){logger[_0xc779('0x14')]('['+[_0x34bcd5[_0xc779('0x10')]()]+_0xc779('0x2b'),_0x75289a);_0x2a56e5(_0x75289a);});}})[_0xc779('0x12')](function(_0x251315){logger[_0xc779('0x13')]('['+[_0x34bcd5[_0xc779('0x10')]()]+']',_0x251315[_0xc779('0x1f')]);_0x56e7d2(_0x251315['message']);});});};}function getCustomFields(_0x46a52a,_0x5c6ad1){var _0x4e815f={};if(_0x46a52a[_0xc779('0x29')]>0x0){_[_0xc779('0x2c')](_0x46a52a,function(_0x5c2f02){if(_[_0xc779('0x2d')]([_0xc779('0x2e'),'picklist'],_0x5c2f02['type'])&&_0x5c2f02['nameField']&&!_0x5c2f02['customField']){_0x4e815f[_0x5c2f02[_0xc779('0x2f')][_0xc779('0x30')]()]=_0x5c2f02['content'][_0xc779('0x31')]();}else if(_[_0xc779('0x2d')]([_0xc779('0x2e'),'picklist'],_0x5c2f02[_0xc779('0x32')])&&_0x5c2f02[_0xc779('0x33')]&&_0x5c2f02[_0xc779('0x34')]){_0x4e815f[_0x5c2f02['idField'][_0xc779('0x30')]()]=_0x5c2f02[_0xc779('0x35')][_0xc779('0x31')]();}else if(_0x5c2f02[_0xc779('0x32')]===_0xc779('0x36')&&_0x5c2f02['variableName']&&_0x5c2f02[_0xc779('0x33')]&&_0x5c2f02[_0xc779('0x34')]){_0x4e815f[_0x5c2f02[_0xc779('0x33')][_0xc779('0x30')]()]=_0x5c6ad1[_0x5c2f02[_0xc779('0x37')]][_0xc779('0x31')]();}else if(_0x5c2f02['type']===_0xc779('0x38')&&_0x5c2f02[_0xc779('0x39')]&&_0x5c2f02['Variable'][_0xc779('0x3a')]&&_0x5c2f02[_0xc779('0x33')]&&_0x5c2f02[_0xc779('0x34')]){_0x4e815f[_0x5c2f02[_0xc779('0x33')]['toLowerCase']()]=_0x5c6ad1[_0x5c2f02['Variable'][_0xc779('0x3a')][_0xc779('0x30')]()]['toString']();}});}return _0x4e815f;}function getTicket(_0xbe4589,_0xbbc7ea,_0x5df2ed,_0x7e4a69,_0x387cd7,_0x291e9e){return function(_0x2f7a94){logger[_0xc779('0x14')]('['+[_0xbe4589[_0xc779('0x10')]()]+_0xc779('0x3b'),_0x2f7a94);return new Promise(function(_0x2e6374,_0x2789e4){var _0x3ca6b7=_0xbe4589[_0xc779('0x30')]()==='outbound'?_0x2f7a94[_0xc779('0x1c')]:_0x2f7a94['endUserId'];var _0x56f7d5={'method':'POST','uri':_0x5df2ed+'incident'+'?'+_0x291e9e,'body':Object['assign']({},{'active':_0xc779('0x1b'),'caller_id':_0x3ca6b7,'assigned_to':_0x2f7a94[_0xc779('0x1c')],'short_description':intUtil[_0xc779('0x3c')](_0x7e4a69[_0xc779('0x3d')],_0x387cd7,'\x20'),'description':intUtil[_0xc779('0x3c')](_0x7e4a69[_0xc779('0x3e')],_0x387cd7,'\x0a')},getCustomFields(_0x7e4a69['Fields'],_0x387cd7)),'auth':_0xbbc7ea,'json':!![]};return rp(_0x56f7d5)[_0xc779('0xc')](function(_0x4625f2){logger['info']('['+[_0xbe4589['toUpperCase']()]+']\x20POST\x20incident\x20entity\x20schema',_0x4625f2[_0xc779('0xd')]);_0x2f7a94[_0xc779('0x3f')]=_0x4625f2[_0xc779('0xd')][_0xc779('0xf')];_0x2f7a94[_0xc779('0x40')]=_0x4625f2[_0xc779('0xd')][_0xc779('0x41')];logger[_0xc779('0x14')]('['+[_0xbe4589[_0xc779('0x10')]()]+_0xc779('0x42'),_0x2f7a94);_0x2e6374(_0x2f7a94);})[_0xc779('0x12')](function(_0x3f1e43){logger[_0xc779('0x13')]('['+[_0xbe4589[_0xc779('0x10')]()]+']',_0x3f1e43[_0xc779('0x1f')]);_0x2789e4(_0x3f1e43[_0xc779('0x1f')]);});});};}function createRemoteTag(_0x85aa33,_0x5b33c7,_0x365f91,_0x45ec71){return new Promise(function(_0x1c6800,_0x37f881){var _0x51ca03={'method':'POST','uri':_0x365f91+_0xc779('0x43')+'?'+_0x45ec71,'body':{'short_description':_0x85aa33,'global':!![],'active':!![],'name':_0x85aa33},'auth':_0x5b33c7,'json':!![]};return rp(_0x51ca03)[_0xc779('0xc')](function(_0x2e7599){var _0x3dbedb=_0x2e7599[_0xc779('0xd')][_0xc779('0xf')];_0x1c6800(_0x3dbedb);});});}function getRemoteTag(_0x5d135d,_0xa6f775,_0xa964c7,_0x42ae2d,_0x426a17){return new Promise(function(_0x2f23a0,_0x33da11){var _0xe2e679={'method':_0xc779('0xa'),'uri':_0xa964c7+_0xc779('0x43')+'?sysparm_query=name%3D'+_0x5d135d+'&'+_0x42ae2d,'auth':_0xa6f775,'json':!![]};return rp(_0xe2e679)[_0xc779('0xc')](function(_0x4ce54f){if(_0x4ce54f['result']['length']>0x0){var _0x38d9d5=_0x4ce54f['result'][0x0]['sys_id'];_0x2f23a0(_0x38d9d5);}else{return createRemoteTag(_0x5d135d,_0xa6f775,_0xa964c7,_0x42ae2d)['then'](function(_0x83bc4d){_0x2f23a0(_0x83bc4d);});}});});}function assignTagToIncident(_0x3da44f,_0x374459,_0x400f24,_0x3b62f2,_0xaec737){return new Promise(function(_0x14c3d9,_0x516711){var _0xf01bff={'method':_0xc779('0x22'),'uri':_0x400f24+_0xc779('0x44')+'?'+_0xaec737,'body':{'label':_0x3da44f,'table':_0xc779('0x45'),'id_type':_0xc779('0x46'),'table_key':_0x3b62f2['ticketId'],'title':_0xc779('0x47')+_0x3b62f2[_0xc779('0x40')],'id_display':_0x3b62f2[_0xc779('0x40')]},'auth':_0x374459,'json':!![]};return rp(_0xf01bff)['then'](function(_0x50c8c3){_0x14c3d9();})[_0xc779('0x12')](function(){_0x14c3d9();});});}function manageTags(_0x5534c7,_0x3b8134,_0x5b7009,_0x6fbe25,_0x34eb4a,_0x44ddcd,_0x3f6f6e){return new Promise(function(_0x29c77b,_0x5a8b69){var _0x2b6667=[];_0x3b8134[_0xc779('0x2c')](function(_0xf4d1d4){_0x2b6667[_0xc779('0x48')](getRemoteTag(_0xf4d1d4,_0x5b7009,_0x6fbe25,_0x44ddcd,_0x3f6f6e));});return Promise[_0xc779('0x49')](_0x2b6667)['then'](function(_0x4ed8b1){if(_0x4ed8b1['length']){logger[_0xc779('0x14')]('['+[_0x5534c7['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x4ed8b1);var _0x3dcd77=[];_0x4ed8b1[_0xc779('0x2c')](function(_0x192a27){_0x3dcd77[_0xc779('0x48')](assignTagToIncident(_0x192a27,_0x5b7009,_0x6fbe25,_0x34eb4a,_0x44ddcd));});return Promise[_0xc779('0x49')](_0x3dcd77)[_0xc779('0xc')](function(){_0x29c77b();})[_0xc779('0x12')](function(){_0x29c77b();});}else{_0x29c77b();}});});}function getTags(_0x556ac5,_0x6c7040,_0x289c6e,_0x16e372,_0x188d81,_0x4c4ec9){return function(_0x26f13f){return new Promise(function(_0x4fd75b,_0x3da387){var _0x2340d6=[];var _0x53029d=_0x16e372['Tags'];if(_0x53029d&&_0x53029d[_0xc779('0x29')]>0x0){_0x2340d6=_[_0xc779('0x4a')](_0x53029d,_0xc779('0x3a'));}if(_0x2340d6[_0xc779('0x29')]>0x0){return manageTags(_0x556ac5,_0x2340d6,_0x6c7040,_0x289c6e,_0x26f13f,_0x188d81,_0x4c4ec9)[_0xc779('0xc')](function(){_0x4fd75b(_0x26f13f);});}else{_0x4fd75b(_0x26f13f);}});};}function emit(_0x12b855,_0x1f54b5,_0x5b6814){var _0x580acc=_0xc779('0x4b')+_0xc779('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0xc779('0x4d');var _0x277197={'uri':_0x12b855+_0xc779('0x4e')+_0x5b6814+_0x580acc};io['to'](util[_0xc779('0x4f')](_0xc779('0x50'),_0x1f54b5))['emit'](_0xc779('0x51'),_0x277197);}exports['cs']=function(_0x944184,_0x217034,_0x5d0023,_0x6334c3,_0x5b66d0,_0x2d8230,_0x4749ae,_0x21b68a){var _0x26fff9={};var _0x3a7984={'user':_0x2d8230['username'],'pass':_0x2d8230[_0xc779('0x52')]};var _0x241cbd=_0xc779('0x53');var _0x184095='sysparm_display_value=true';_0x2d8230[_0xc779('0x54')]=intUtil[_0xc779('0x55')](_0x2d8230[_0xc779('0x54')]);_0x2d8230[_0xc779('0x56')]=intUtil['stripTrailingSlash'](_0x2d8230[_0xc779('0x56')]);var _0x43eafa=util[_0xc779('0x4f')]('%s/api/now/table/',_0x2d8230['remoteUri']);_0x26fff9[_0xc779('0x17')]=!_[_0xc779('0x57')](_0x6334c3)?_0x6334c3['email']:null;_0x26fff9['adminEmail']=_0x2d8230[_0xc779('0x58')];_0x26fff9[_0xc779('0x24')]=_0x21b68a[_0xc779('0x30')]()===_0xc779('0x59')?_0x217034[_0xc779('0x5a')]:_0x217034[_0xc779('0x5b')];_0x26fff9[_0xc779('0x5c')]=_0x21b68a===_0xc779('0x5d')||_0x21b68a===_0xc779('0x5e')?_0xc779('0x5d'):_0xc779('0x59');var _0x15e628=util[_0xc779('0x4f')](_0xc779('0x5f'),_0x2d8230[_0xc779('0x56')],_0x217034[_0xc779('0x60')],md5(_0x217034[_0xc779('0x60')]));if(_0x5b66d0&&_0x5b66d0[_0xc779('0x61')]){logger[_0xc779('0x14')](_0xc779('0x62'),'Recording\x20is\x20enabled!');_0x217034[_0xc779('0x63')]=_0x15e628;}else if(_0x4749ae&&_0x4749ae[_0xc779('0x64')]&&_0x4749ae[_0xc779('0x64')]!=='none'){logger[_0xc779('0x14')](_0xc779('0x65'),_0xc779('0x66'));_0x217034[_0xc779('0x63')]=_0x15e628;}else{_0x217034['recordingURL']='';}return getAdminUser(_0x21b68a,_0x3a7984,_0x26fff9,_0x43eafa,_0x184095,_0x241cbd)['then'](getUser(_0x21b68a,_0x3a7984,_0x43eafa,_0x184095,_0x241cbd))[_0xc779('0xc')](getEndUser(_0x21b68a,_0x3a7984,_0x43eafa,_0x184095,_0x241cbd))[_0xc779('0xc')](getTicket(_0x21b68a,_0x3a7984,_0x43eafa,_0x5d0023,_0x217034,_0x184095))['then'](function(_0x3837ed){logger[_0xc779('0x14')](util[_0xc779('0x4f')](_0xc779('0x67'),_0x3837ed[_0xc779('0x3f')]));logger[_0xc779('0x14')](util['format']('call\x20direction:\x20%s',_0x21b68a));if(_0x21b68a!==_0xc779('0x5e')){logger[_0xc779('0x14')]('['+[_0x21b68a[_0xc779('0x10')]()]+']',_0xc779('0x68'));emit(_0x2d8230['remoteUri'],_0x6334c3['name'],_0x3837ed[_0xc779('0x3f')]);}})['catch'](function(_0x1bec20){logger['error']('['+[_0x21b68a[_0xc779('0x10')]()]+_0xc779('0x69'),util[_0xc779('0x6a')](_0x1bec20,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file