Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index fa59d2d..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xadb5=['endUserNumber','user','System','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','type','string','nameField','customField','idField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','getString','Subjects','Descriptions',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','incident','Incident','Incident\x20-\x20','forEach','push','length','all','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','format','%s/api/now/table/','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','none','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','util','md5','ioredis','../../../../config/environment','../../../../config/logger','servicenow','defaults','redis','localhost','socket.io-emitter','then','result','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','info','],\x20getUser\x20input\x20crm','userEmail','GET','],\x20getUser\x20rp\x20obj','active','true','userId','adminEmail','],\x20getUser\x20crm','],\x20createEndUser\x20input\x20crm','POST','sys_user?'];(function(_0x501510,_0x61caa9){var _0x1e6ee5=function(_0x32845b){while(--_0x32845b){_0x501510['push'](_0x501510['shift']());}};_0x1e6ee5(++_0x61caa9);}(_0xadb5,0xad));var _0x5adb=function(_0x290605,_0x6df098){_0x290605=_0x290605-0x0;var _0x469e67=_0xadb5[_0x290605];return _0x469e67;};'use strict';var _=require('lodash');var Promise=require(_0x5adb('0x0'));var rp=require('request-promise');var util=require(_0x5adb('0x1'));var md5=require(_0x5adb('0x2'));var Redis=require(_0x5adb('0x3'));var intUtil=require('./util');var config=require(_0x5adb('0x4'));var logger=require(_0x5adb('0x5'))(_0x5adb('0x6'));config['redis']=_[_0x5adb('0x7')](config[_0x5adb('0x8')],{'host':_0x5adb('0x9'),'port':0x18eb});var io=require(_0x5adb('0xa'))(new Redis(config[_0x5adb('0x8')]));function getAdminUser(_0x353885,_0x47228a,_0x6d1b45,_0x41261c,_0x7293ab,_0x34f59d){return new Promise(function(_0x336bad,_0x129f5a){var _0x275428={'method':'GET','uri':_0x41261c+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x7293ab+'&'+_0x34f59d,'auth':_0x47228a,'json':!![]};return rp(_0x275428)[_0x5adb('0xb')](function(_0x1ea238){if(_0x1ea238[_0x5adb('0xc')]['length']>0x0){_0x6d1b45[_0x5adb('0xd')]=_0x1ea238['result'][0x0][_0x5adb('0xe')];}logger['info']('['+[_0x353885[_0x5adb('0xf')]()]+_0x5adb('0x10'),_0x6d1b45);_0x336bad(_0x6d1b45);})[_0x5adb('0x11')](function(_0x5c929a){logger[_0x5adb('0x12')]('['+[_0x353885[_0x5adb('0xf')]()]+']',_0x5c929a[_0x5adb('0x13')]);_0x129f5a(_0x5c929a['message']);});});}function getUser(_0x2312de,_0x518823,_0x367d82,_0x42a482,_0x30614e){return function(_0x304784){logger[_0x5adb('0x14')]('['+[_0x2312de[_0x5adb('0xf')]()]+_0x5adb('0x15'),_0x304784);return new Promise(function(_0x42f4c6,_0xb953a6){if(intUtil['validateEmail'](_0x304784[_0x5adb('0x16')])){var _0x5de028={'method':_0x5adb('0x17'),'uri':_0x367d82+'sys_user?sysparm_query=email%3D'+_0x304784[_0x5adb('0x16')]+'&'+_0x42a482+'&'+_0x30614e,'auth':_0x518823,'json':!![]};logger['info']('['+[_0x2312de['toUpperCase']()]+_0x5adb('0x18'),_0x5de028);return rp(_0x5de028)[_0x5adb('0xb')](function(_0x438671){logger[_0x5adb('0x14')]('['+[_0x2312de[_0x5adb('0xf')]()]+'],\x20getUser\x20entity',_0x438671);if(_0x438671[_0x5adb('0xc')]['length']>0x0&&String(_0x438671['result'][0x0][_0x5adb('0x19')])===_0x5adb('0x1a')){_0x304784[_0x5adb('0x1b')]=_0x438671[_0x5adb('0xc')][0x0][_0x5adb('0xe')];}else{_0x304784[_0x5adb('0x1b')]=_0x304784[_0x5adb('0xd')];_0x304784['userEmail']=_0x304784[_0x5adb('0x1c')];}logger[_0x5adb('0x14')]('['+[_0x2312de[_0x5adb('0xf')]()]+_0x5adb('0x1d'),_0x304784);_0x42f4c6(_0x304784);})[_0x5adb('0x11')](function(_0x49f203){logger[_0x5adb('0x12')]('['+[_0x2312de[_0x5adb('0xf')]()]+']',_0x49f203['message']);_0xb953a6(_0x49f203[_0x5adb('0x13')]);});}else{logger[_0x5adb('0x14')]('['+[_0x2312de[_0x5adb('0xf')]()]+']\x20using\x20admin\x20profile');_0x304784[_0x5adb('0x1b')]=_0x304784[_0x5adb('0xd')];_0x304784[_0x5adb('0x16')]=_0x304784[_0x5adb('0x1c')];_0x42f4c6(_0x304784);}});};}function createEndUser(_0x36459b,_0x1c06c4,_0x4a5d46,_0x49992e,_0x5d457e){logger[_0x5adb('0x14')]('['+[_0x36459b[_0x5adb('0xf')]()]+_0x5adb('0x1e'),_0x4a5d46);return new Promise(function(_0x512bab,_0x137a5c){var _0x4de310={'method':_0x5adb('0x1f'),'uri':_0x49992e+_0x5adb('0x20')+_0x5d457e,'body':{'user_name':_0x4a5d46[_0x5adb('0x21')],'roles':_0x5adb('0x22'),'first_name':_0x4a5d46[_0x5adb('0x21')],'active':_0x5adb('0x1a'),'date_format':_0x5adb('0x23'),'phone':_0x4a5d46[_0x5adb('0x21')]},'auth':_0x1c06c4,'json':!![]};return rp(_0x4de310)[_0x5adb('0xb')](function(_0x260295){logger['info']('['+[_0x36459b[_0x5adb('0xf')]()]+'],\x20EndUser\x20schema',_0x260295[_0x5adb('0xc')]);_0x4a5d46[_0x5adb('0x24')]=_0x260295['result'][_0x5adb('0xe')];_0x512bab(_0x4a5d46);})[_0x5adb('0x11')](function(_0x461a39){logger['error']('['+[_0x36459b[_0x5adb('0xf')]()]+']',_0x461a39[_0x5adb('0x13')]);_0x137a5c(_0x461a39['message']);});});}function getEndUser(_0x5bb227,_0x1ed9ea,_0x49dd03,_0x663ea0,_0x222568){return function(_0x3c2b07){logger[_0x5adb('0x14')]('['+[_0x5bb227[_0x5adb('0xf')]()]+'],\x20getEndUser\x20input\x20crm',_0x3c2b07);return new Promise(function(_0x2f7abe,_0x215b88){var _0x1c3a5c={'method':'GET','uri':_0x49dd03+'sys_user?sysparm_query=phone%3D'+_0x3c2b07[_0x5adb('0x21')]+'&'+_0x663ea0+'&'+_0x222568,'auth':_0x1ed9ea,'json':!![]};return rp(_0x1c3a5c)[_0x5adb('0xb')](function(_0x586820){if(_0x586820[_0x5adb('0xc')]['length']>0x0){_0x3c2b07[_0x5adb('0x24')]=_0x586820['result'][0x0][_0x5adb('0xe')];logger['info']('['+[_0x5bb227[_0x5adb('0xf')]()]+_0x5adb('0x25'),_0x3c2b07);_0x2f7abe(_0x3c2b07);}else{return createEndUser(_0x5bb227,_0x1ed9ea,_0x3c2b07,_0x49dd03,_0x663ea0)['then'](function(_0x4761e3){logger['info']('['+[_0x5bb227[_0x5adb('0xf')]()]+_0x5adb('0x26'),_0x4761e3);_0x2f7abe(_0x4761e3);});}})[_0x5adb('0x11')](function(_0x50edd1){logger[_0x5adb('0x12')]('['+[_0x5bb227[_0x5adb('0xf')]()]+']',_0x50edd1[_0x5adb('0x13')]);_0x215b88(_0x50edd1[_0x5adb('0x13')]);});});};}function getCustomFields(_0x22aa95,_0x52d74f){var _0x50fe99={};if(_0x22aa95['length']>0x0){_['forEach'](_0x22aa95,function(_0x427c71){if(_0x427c71[_0x5adb('0x27')]===_0x5adb('0x28')&&_0x427c71[_0x5adb('0x29')]&&!_0x427c71[_0x5adb('0x2a')]){_0x50fe99[_0x427c71[_0x5adb('0x2b')][_0x5adb('0x2c')]()]=_0x427c71[_0x5adb('0x2d')]['toString']();}else if(_0x427c71['type']===_0x5adb('0x28')&&_0x427c71['idField']&&_0x427c71[_0x5adb('0x2a')]){_0x50fe99[_0x427c71[_0x5adb('0x2b')][_0x5adb('0x2c')]()]=_0x427c71[_0x5adb('0x2d')][_0x5adb('0x2e')]();}else if(_0x427c71['type']===_0x5adb('0x2f')&&_0x427c71[_0x5adb('0x30')]&&_0x427c71['idField']&&_0x427c71[_0x5adb('0x2a')]){_0x50fe99[_0x427c71[_0x5adb('0x2b')]['toLowerCase']()]=_0x52d74f[_0x427c71[_0x5adb('0x30')]][_0x5adb('0x2e')]();}else if(_0x427c71[_0x5adb('0x27')]===_0x5adb('0x31')&&_0x427c71[_0x5adb('0x32')]&&_0x427c71[_0x5adb('0x32')][_0x5adb('0x33')]&&_0x427c71['idField']&&_0x427c71['customField']){_0x50fe99[_0x427c71[_0x5adb('0x2b')][_0x5adb('0x2c')]()]=_0x52d74f[_0x427c71[_0x5adb('0x32')][_0x5adb('0x33')]['toLowerCase']()]['toString']();}});}return _0x50fe99;}function getTicket(_0xaa32e4,_0x4d7d86,_0x264dfd,_0x72218,_0x1713bc,_0x5358c0){return function(_0x182cbc){logger[_0x5adb('0x14')]('['+[_0xaa32e4['toUpperCase']()]+_0x5adb('0x34'),_0x182cbc);return new Promise(function(_0x251f45,_0x1cdb03){var _0x24758f=_0xaa32e4[_0x5adb('0x2c')]()===_0x5adb('0x35')?_0x182cbc[_0x5adb('0x1b')]:_0x182cbc[_0x5adb('0x24')];var _0x49e1a1={'method':_0x5adb('0x1f'),'uri':_0x264dfd+'incident'+'?'+_0x5358c0,'body':Object['assign']({},{'active':'true','caller_id':_0x24758f,'assigned_to':_0x182cbc[_0x5adb('0x1b')],'short_description':intUtil[_0x5adb('0x36')](_0x72218[_0x5adb('0x37')],_0x1713bc,'\x20'),'description':intUtil['getString'](_0x72218[_0x5adb('0x38')],_0x1713bc,'\x0a')},getCustomFields(_0x72218['Fields'],_0x1713bc)),'auth':_0x4d7d86,'json':!![]};return rp(_0x49e1a1)[_0x5adb('0xb')](function(_0x2c3f21){logger[_0x5adb('0x14')]('['+[_0xaa32e4['toUpperCase']()]+_0x5adb('0x39'),_0x2c3f21['result']);_0x182cbc[_0x5adb('0x3a')]=_0x2c3f21[_0x5adb('0xc')]['sys_id'];_0x182cbc[_0x5adb('0x3b')]=_0x2c3f21[_0x5adb('0xc')][_0x5adb('0x3c')];logger[_0x5adb('0x14')]('['+[_0xaa32e4[_0x5adb('0xf')]()]+']\x20getTicket\x20crm',_0x182cbc);_0x251f45(_0x182cbc);})[_0x5adb('0x11')](function(_0x3a5703){logger[_0x5adb('0x12')]('['+[_0xaa32e4[_0x5adb('0xf')]()]+']',_0x3a5703['message']);_0x1cdb03(_0x3a5703[_0x5adb('0x13')]);});});};}function createRemoteTag(_0x14a46f,_0x3b4794,_0x4d98d0,_0x2b34a8){return new Promise(function(_0xd0e5b7,_0x444a6c){var _0xfd3471={'method':'POST','uri':_0x4d98d0+_0x5adb('0x3d')+'?'+_0x2b34a8,'body':{'short_description':_0x14a46f,'global':!![],'active':!![],'name':_0x14a46f},'auth':_0x3b4794,'json':!![]};return rp(_0xfd3471)[_0x5adb('0xb')](function(_0x28b291){var _0x2cee37=_0x28b291[_0x5adb('0xc')]['sys_id'];_0xd0e5b7(_0x2cee37);});});}function getRemoteTag(_0x378938,_0x4b8d28,_0x2b790d,_0x4f7227,_0x31ae72){return new Promise(function(_0x35df22,_0x1a9358){var _0x42f6d9={'method':'GET','uri':_0x2b790d+_0x5adb('0x3d')+_0x5adb('0x3e')+_0x378938+'&'+_0x4f7227,'auth':_0x4b8d28,'json':!![]};return rp(_0x42f6d9)[_0x5adb('0xb')](function(_0x53d262){if(_0x53d262['result']['length']>0x0){var _0x18ee9a=_0x53d262[_0x5adb('0xc')][0x0][_0x5adb('0xe')];_0x35df22(_0x18ee9a);}else{return createRemoteTag(_0x378938,_0x4b8d28,_0x2b790d,_0x4f7227)[_0x5adb('0xb')](function(_0xa833f4){_0x35df22(_0xa833f4);});}});});}function assignTagToIncident(_0xb06bee,_0x204b9b,_0x8d7810,_0xc880af,_0x380d76){return new Promise(function(_0x452767,_0x1df439){var _0x2c2357={'method':'POST','uri':_0x8d7810+'label_entry'+'?'+_0x380d76,'body':{'label':_0xb06bee,'table':_0x5adb('0x3f'),'id_type':_0x5adb('0x40'),'table_key':_0xc880af[_0x5adb('0x3a')],'title':_0x5adb('0x41')+_0xc880af['ticketNumber'],'id_display':_0xc880af[_0x5adb('0x3b')]},'auth':_0x204b9b,'json':!![]};return rp(_0x2c2357)[_0x5adb('0xb')](function(_0x5d2d2f){_0x452767();})[_0x5adb('0x11')](function(){_0x452767();});});}function manageTags(_0x476e62,_0x1505f7,_0x5edd60,_0x30d185,_0x409357,_0x19df2f,_0x30c92c){return new Promise(function(_0x330290,_0x428019){var _0x513f26=[];_0x1505f7[_0x5adb('0x42')](function(_0x1f042f){_0x513f26[_0x5adb('0x43')](getRemoteTag(_0x1f042f,_0x5edd60,_0x30d185,_0x19df2f,_0x30c92c));});return Promise['all'](_0x513f26)[_0x5adb('0xb')](function(_0x239862){if(_0x239862[_0x5adb('0x44')]){logger['info']('['+[_0x476e62[_0x5adb('0xf')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x239862);var _0xa8ff64=[];_0x239862[_0x5adb('0x42')](function(_0x24e1ab){_0xa8ff64['push'](assignTagToIncident(_0x24e1ab,_0x5edd60,_0x30d185,_0x409357,_0x19df2f));});return Promise[_0x5adb('0x45')](_0xa8ff64)[_0x5adb('0xb')](function(){_0x330290();})['catch'](function(){_0x330290();});}else{_0x330290();}});});}function getTags(_0x12711e,_0x432a3e,_0x248739,_0x3fcad5,_0x55cd0a,_0x4290bb){return function(_0x2b8298){return new Promise(function(_0x307f07,_0x16716e){var _0x5b7556=[];var _0x53a4bc=_0x3fcad5[_0x5adb('0x46')];if(_0x53a4bc&&_0x53a4bc['length']>0x0){_0x5b7556=_['map'](_0x53a4bc,'name');}if(_0x5b7556[_0x5adb('0x44')]>0x0){return manageTags(_0x12711e,_0x5b7556,_0x432a3e,_0x248739,_0x2b8298,_0x55cd0a,_0x4290bb)[_0x5adb('0xb')](function(){_0x307f07(_0x2b8298);});}else{_0x307f07(_0x2b8298);}});};}function emit(_0x48bb5c,_0x395350,_0x91e023){var _0xcdde17=_0x5adb('0x47')+_0x5adb('0x48')+_0x5adb('0x49')+_0x5adb('0x4a');var _0x1ffcd3={'uri':_0x48bb5c+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x91e023+_0xcdde17};io['to'](util['format']('user:%s',_0x395350))[_0x5adb('0x4b')](_0x5adb('0x4c'),_0x1ffcd3);}exports['cs']=function(_0x3a0d1b,_0x2a55a3,_0x1f59bb,_0x2f6ef7,_0x386c76,_0x25f761,_0x58455b,_0x5e55c2){var _0x1fc73b={};var _0x56df90={'user':_0x25f761[_0x5adb('0x4d')],'pass':_0x25f761[_0x5adb('0x4e')]};var _0x2146f0=_0x5adb('0x4f');var _0x40140f=_0x5adb('0x50');_0x25f761[_0x5adb('0x51')]=intUtil[_0x5adb('0x52')](_0x25f761['remoteUri']);_0x25f761[_0x5adb('0x53')]=intUtil[_0x5adb('0x52')](_0x25f761[_0x5adb('0x53')]);var _0x5d3aa4=util[_0x5adb('0x54')](_0x5adb('0x55'),_0x25f761['remoteUri']);_0x1fc73b[_0x5adb('0x16')]=!_['isNil'](_0x2f6ef7)?_0x2f6ef7[_0x5adb('0x56')]:null;_0x1fc73b[_0x5adb('0x1c')]=_0x25f761['email'];_0x1fc73b[_0x5adb('0x21')]=_0x5e55c2[_0x5adb('0x2c')]()===_0x5adb('0x35')?_0x2a55a3[_0x5adb('0x57')]:_0x2a55a3[_0x5adb('0x58')];_0x1fc73b[_0x5adb('0x59')]=_0x5e55c2===_0x5adb('0x5a')||_0x5e55c2===_0x5adb('0x5b')?'queue':_0x5adb('0x35');var _0x31345d=util[_0x5adb('0x54')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x25f761['serverUrl'],_0x2a55a3[_0x5adb('0x5c')],md5(_0x2a55a3['uniqueid']));if(_0x386c76&&_0x386c76[_0x5adb('0x5d')]){logger[_0x5adb('0x14')](_0x5adb('0x5e'),'Recording\x20is\x20enabled!');_0x2a55a3[_0x5adb('0x5f')]=_0x31345d;}else if(_0x58455b&&_0x58455b[_0x5adb('0x60')]&&_0x58455b[_0x5adb('0x60')]!==_0x5adb('0x61')){logger[_0x5adb('0x14')]('[OUTBOUND]',_0x5adb('0x62'));_0x2a55a3[_0x5adb('0x5f')]=_0x31345d;}else{_0x2a55a3[_0x5adb('0x5f')]='';}return getAdminUser(_0x5e55c2,_0x56df90,_0x1fc73b,_0x5d3aa4,_0x40140f,_0x2146f0)[_0x5adb('0xb')](getUser(_0x5e55c2,_0x56df90,_0x5d3aa4,_0x40140f,_0x2146f0))['then'](getEndUser(_0x5e55c2,_0x56df90,_0x5d3aa4,_0x40140f,_0x2146f0))[_0x5adb('0xb')](getTicket(_0x5e55c2,_0x56df90,_0x5d3aa4,_0x1f59bb,_0x2a55a3,_0x40140f))[_0x5adb('0xb')](function(_0x182873){logger[_0x5adb('0x14')](util[_0x5adb('0x54')](_0x5adb('0x63'),_0x182873[_0x5adb('0x3a')]));logger['info'](util[_0x5adb('0x54')](_0x5adb('0x64'),_0x5e55c2));if(_0x5e55c2!=='unmanaged'){logger[_0x5adb('0x14')]('['+[_0x5e55c2[_0x5adb('0xf')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x25f761[_0x5adb('0x51')],_0x2f6ef7['name'],_0x182873[_0x5adb('0x3a')]);}})[_0x5adb('0x11')](function(_0x4a2ebc){logger[_0x5adb('0x12')]('['+[_0x5e55c2['toUpperCase']()]+_0x5adb('0x65'),util[_0x5adb('0x66')](_0x4a2ebc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file