// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xcb8a=['Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','Incident','Incident\x20-\x20','ticketNumber','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%255EORDERBYDESCnumber','format','emit','trigger:browser:url','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','unmanaged','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','GET','result','length','adminId','sys_id','],\x20getAdminUser\x20crm','toUpperCase','message','info','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','then','],\x20getUser\x20entity','active','true','userId','],\x20getUser\x20crm','catch','error',']\x20using\x20admin\x20profile','adminEmail','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','picklist','customField','nameField','toLowerCase','toString','type','idField','content','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects'];(function(_0x57587d,_0x10b7d5){var _0x3fa053=function(_0x2a46cf){while(--_0x2a46cf){_0x57587d['push'](_0x57587d['shift']());}};_0x3fa053(++_0x10b7d5);}(_0xcb8a,0x9f));var _0xacb8=function(_0x34db4b,_0x1bb284){_0x34db4b=_0x34db4b-0x0;var _0x24b800=_0xcb8a[_0x34db4b];return _0x24b800;};'use strict';var _=require(_0xacb8('0x0'));var Promise=require('bluebird');var rp=require(_0xacb8('0x1'));var util=require(_0xacb8('0x2'));var md5=require('md5');var Redis=require(_0xacb8('0x3'));var intUtil=require(_0xacb8('0x4'));var config=require(_0xacb8('0x5'));var logger=require(_0xacb8('0x6'))(_0xacb8('0x7'));config[_0xacb8('0x8')]=_[_0xacb8('0x9')](config['redis'],{'host':_0xacb8('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xacb8('0x8')]));function getAdminUser(_0x11bd6b,_0x12ec06,_0x591e5d,_0x21e88b,_0x2d99b7,_0x9da91d){return new Promise(function(_0x2ef94f,_0x2e9f2d){var _0x484668={'method':_0xacb8('0xb'),'uri':_0x21e88b+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x2d99b7+'&'+_0x9da91d,'auth':_0x12ec06,'json':!![]};return rp(_0x484668)['then'](function(_0x84869d){if(_0x84869d[_0xacb8('0xc')][_0xacb8('0xd')]>0x0){_0x591e5d[_0xacb8('0xe')]=_0x84869d[_0xacb8('0xc')][0x0][_0xacb8('0xf')];}logger['info']('['+[_0x11bd6b['toUpperCase']()]+_0xacb8('0x10'),_0x591e5d);_0x2ef94f(_0x591e5d);})['catch'](function(_0x1c3d4d){logger['error']('['+[_0x11bd6b[_0xacb8('0x11')]()]+']',_0x1c3d4d['message']);_0x2e9f2d(_0x1c3d4d[_0xacb8('0x12')]);});});}function getUser(_0x4fe396,_0x95d82b,_0xcd7500,_0x2d8d1d,_0x548a74){return function(_0x1a8942){logger[_0xacb8('0x13')]('['+[_0x4fe396[_0xacb8('0x11')]()]+_0xacb8('0x14'),_0x1a8942);return new Promise(function(_0x453288,_0x3757f4){if(intUtil[_0xacb8('0x15')](_0x1a8942[_0xacb8('0x16')])){var _0x15beb9={'method':_0xacb8('0xb'),'uri':_0xcd7500+_0xacb8('0x17')+_0x1a8942[_0xacb8('0x16')]+'&'+_0x2d8d1d+'&'+_0x548a74,'auth':_0x95d82b,'json':!![]};logger[_0xacb8('0x13')]('['+[_0x4fe396[_0xacb8('0x11')]()]+'],\x20getUser\x20rp\x20obj',_0x15beb9);return rp(_0x15beb9)[_0xacb8('0x18')](function(_0x35507a){logger[_0xacb8('0x13')]('['+[_0x4fe396[_0xacb8('0x11')]()]+_0xacb8('0x19'),_0x35507a);if(_0x35507a['result']['length']>0x0&&String(_0x35507a[_0xacb8('0xc')][0x0][_0xacb8('0x1a')])===_0xacb8('0x1b')){_0x1a8942[_0xacb8('0x1c')]=_0x35507a[_0xacb8('0xc')][0x0][_0xacb8('0xf')];}else{_0x1a8942[_0xacb8('0x1c')]=_0x1a8942[_0xacb8('0xe')];_0x1a8942[_0xacb8('0x16')]=_0x1a8942['adminEmail'];}logger[_0xacb8('0x13')]('['+[_0x4fe396[_0xacb8('0x11')]()]+_0xacb8('0x1d'),_0x1a8942);_0x453288(_0x1a8942);})[_0xacb8('0x1e')](function(_0x1d9046){logger[_0xacb8('0x1f')]('['+[_0x4fe396[_0xacb8('0x11')]()]+']',_0x1d9046[_0xacb8('0x12')]);_0x3757f4(_0x1d9046[_0xacb8('0x12')]);});}else{logger[_0xacb8('0x13')]('['+[_0x4fe396['toUpperCase']()]+_0xacb8('0x20'));_0x1a8942['userId']=_0x1a8942[_0xacb8('0xe')];_0x1a8942[_0xacb8('0x16')]=_0x1a8942[_0xacb8('0x21')];_0x453288(_0x1a8942);}});};}function createEndUser(_0x3be65f,_0x13508f,_0x3bb882,_0x564b7f,_0x6ac6ad){logger['info']('['+[_0x3be65f[_0xacb8('0x11')]()]+_0xacb8('0x22'),_0x3bb882);return new Promise(function(_0x49cd4a,_0x537a2b){var _0x1a6e70={'method':_0xacb8('0x23'),'uri':_0x564b7f+_0xacb8('0x24')+_0x6ac6ad,'body':{'user_name':_0x3bb882[_0xacb8('0x25')],'roles':'user','first_name':_0x3bb882[_0xacb8('0x25')],'active':_0xacb8('0x1b'),'date_format':'System','phone':_0x3bb882[_0xacb8('0x25')]},'auth':_0x13508f,'json':!![]};return rp(_0x1a6e70)[_0xacb8('0x18')](function(_0x71c615){logger['info']('['+[_0x3be65f[_0xacb8('0x11')]()]+_0xacb8('0x26'),_0x71c615['result']);_0x3bb882[_0xacb8('0x27')]=_0x71c615[_0xacb8('0xc')][_0xacb8('0xf')];_0x49cd4a(_0x3bb882);})['catch'](function(_0x2808b8){logger[_0xacb8('0x1f')]('['+[_0x3be65f[_0xacb8('0x11')]()]+']',_0x2808b8[_0xacb8('0x12')]);_0x537a2b(_0x2808b8[_0xacb8('0x12')]);});});}function getEndUser(_0x3a2021,_0x2acfb3,_0x66da3f,_0x2d5b8a,_0x58b752){return function(_0x49aacc){logger[_0xacb8('0x13')]('['+[_0x3a2021['toUpperCase']()]+_0xacb8('0x28'),_0x49aacc);return new Promise(function(_0x2753d5,_0x440a99){var _0x372d05={'method':'GET','uri':_0x66da3f+_0xacb8('0x29')+_0x49aacc[_0xacb8('0x25')]+'&'+_0x2d5b8a+'&'+_0x58b752,'auth':_0x2acfb3,'json':!![]};return rp(_0x372d05)[_0xacb8('0x18')](function(_0x526d85){if(_0x526d85[_0xacb8('0xc')][_0xacb8('0xd')]>0x0){_0x49aacc[_0xacb8('0x27')]=_0x526d85[_0xacb8('0xc')][0x0][_0xacb8('0xf')];logger[_0xacb8('0x13')]('['+[_0x3a2021['toUpperCase']()]+_0xacb8('0x2a'),_0x49aacc);_0x2753d5(_0x49aacc);}else{return createEndUser(_0x3a2021,_0x2acfb3,_0x49aacc,_0x66da3f,_0x2d5b8a)[_0xacb8('0x18')](function(_0x9bfa3e){logger[_0xacb8('0x13')]('['+[_0x3a2021['toUpperCase']()]+_0xacb8('0x2b'),_0x9bfa3e);_0x2753d5(_0x9bfa3e);});}})[_0xacb8('0x1e')](function(_0x45489d){logger['error']('['+[_0x3a2021[_0xacb8('0x11')]()]+']',_0x45489d[_0xacb8('0x12')]);_0x440a99(_0x45489d[_0xacb8('0x12')]);});});};}function getCustomFields(_0x2578b8,_0x15c377){var _0x3f427b={};if(_0x2578b8[_0xacb8('0xd')]>0x0){_[_0xacb8('0x2c')](_0x2578b8,function(_0x4742a2){if(_[_0xacb8('0x2d')]([_0xacb8('0x2e'),_0xacb8('0x2f')],_0x4742a2['type'])&&_0x4742a2['nameField']&&!_0x4742a2[_0xacb8('0x30')]){_0x3f427b[_0x4742a2[_0xacb8('0x31')][_0xacb8('0x32')]()]=_0x4742a2['content'][_0xacb8('0x33')]();}else if(_[_0xacb8('0x2d')]([_0xacb8('0x2e'),_0xacb8('0x2f')],_0x4742a2[_0xacb8('0x34')])&&_0x4742a2[_0xacb8('0x35')]&&_0x4742a2[_0xacb8('0x30')]){_0x3f427b[_0x4742a2['idField']['toLowerCase']()]=_0x4742a2[_0xacb8('0x36')]['toString']();}else if(_0x4742a2['type']===_0xacb8('0x37')&&_0x4742a2['variableName']&&_0x4742a2[_0xacb8('0x35')]&&_0x4742a2[_0xacb8('0x30')]){_0x3f427b[_0x4742a2[_0xacb8('0x35')][_0xacb8('0x32')]()]=_0x15c377[_0x4742a2[_0xacb8('0x38')]][_0xacb8('0x33')]();}else if(_0x4742a2[_0xacb8('0x34')]===_0xacb8('0x39')&&_0x4742a2[_0xacb8('0x3a')]&&_0x4742a2[_0xacb8('0x3a')][_0xacb8('0x3b')]&&_0x4742a2[_0xacb8('0x35')]&&_0x4742a2[_0xacb8('0x30')]){_0x3f427b[_0x4742a2[_0xacb8('0x35')][_0xacb8('0x32')]()]=_0x15c377[_0x4742a2['Variable']['name']['toLowerCase']()][_0xacb8('0x33')]();}});}return _0x3f427b;}function getTicket(_0x39e4f9,_0x43fd30,_0xe90ca1,_0x2b633c,_0x5b2240,_0xb78024){return function(_0x5035c3){logger[_0xacb8('0x13')]('['+[_0x39e4f9['toUpperCase']()]+_0xacb8('0x3c'),_0x5035c3);return new Promise(function(_0x14ae14,_0x22fd5d){var _0x275d24=_0x39e4f9[_0xacb8('0x32')]()===_0xacb8('0x3d')?_0x5035c3[_0xacb8('0x1c')]:_0x5035c3[_0xacb8('0x27')];var _0x4bb883={'method':_0xacb8('0x23'),'uri':_0xe90ca1+_0xacb8('0x3e')+'?'+_0xb78024,'body':Object['assign']({},{'active':_0xacb8('0x1b'),'caller_id':_0x275d24,'assigned_to':_0x5035c3[_0xacb8('0x1c')],'short_description':intUtil[_0xacb8('0x3f')](_0x2b633c[_0xacb8('0x40')],_0x5b2240,'\x20'),'description':intUtil[_0xacb8('0x3f')](_0x2b633c[_0xacb8('0x41')],_0x5b2240,'\x0a')},getCustomFields(_0x2b633c[_0xacb8('0x42')],_0x5b2240)),'auth':_0x43fd30,'json':!![]};return rp(_0x4bb883)[_0xacb8('0x18')](function(_0x5344ff){logger['info']('['+[_0x39e4f9[_0xacb8('0x11')]()]+_0xacb8('0x43'),_0x5344ff[_0xacb8('0xc')]);_0x5035c3[_0xacb8('0x44')]=_0x5344ff['result'][_0xacb8('0xf')];_0x5035c3['ticketNumber']=_0x5344ff[_0xacb8('0xc')][_0xacb8('0x45')];logger[_0xacb8('0x13')]('['+[_0x39e4f9['toUpperCase']()]+_0xacb8('0x46'),_0x5035c3);_0x14ae14(_0x5035c3);})[_0xacb8('0x1e')](function(_0x563578){logger[_0xacb8('0x1f')]('['+[_0x39e4f9[_0xacb8('0x11')]()]+']',_0x563578[_0xacb8('0x12')]);_0x22fd5d(_0x563578[_0xacb8('0x12')]);});});};}function createRemoteTag(_0x23f05c,_0x1f9fc9,_0x306c33,_0x33acf6){return new Promise(function(_0x55754,_0x178591){var _0x1c7a2a={'method':_0xacb8('0x23'),'uri':_0x306c33+'label'+'?'+_0x33acf6,'body':{'short_description':_0x23f05c,'global':!![],'active':!![],'name':_0x23f05c},'auth':_0x1f9fc9,'json':!![]};return rp(_0x1c7a2a)[_0xacb8('0x18')](function(_0x43e649){var _0x37023d=_0x43e649[_0xacb8('0xc')][_0xacb8('0xf')];_0x55754(_0x37023d);});});}function getRemoteTag(_0x5b582c,_0x2bbcb2,_0x1f1496,_0x25ca93,_0x48b9a7){return new Promise(function(_0x2dd667,_0x404c6f){var _0x3b82f2={'method':_0xacb8('0xb'),'uri':_0x1f1496+_0xacb8('0x47')+_0xacb8('0x48')+_0x5b582c+'&'+_0x25ca93,'auth':_0x2bbcb2,'json':!![]};return rp(_0x3b82f2)[_0xacb8('0x18')](function(_0xd7bf6d){if(_0xd7bf6d['result']['length']>0x0){var _0x4f4079=_0xd7bf6d[_0xacb8('0xc')][0x0][_0xacb8('0xf')];_0x2dd667(_0x4f4079);}else{return createRemoteTag(_0x5b582c,_0x2bbcb2,_0x1f1496,_0x25ca93)[_0xacb8('0x18')](function(_0x5af258){_0x2dd667(_0x5af258);});}});});}function assignTagToIncident(_0x39d223,_0x290362,_0x10f8b6,_0x15e6c4,_0x4337e6){return new Promise(function(_0x383702,_0x9bd9e1){var _0x2da159={'method':'POST','uri':_0x10f8b6+'label_entry'+'?'+_0x4337e6,'body':{'label':_0x39d223,'table':_0xacb8('0x3e'),'id_type':_0xacb8('0x49'),'table_key':_0x15e6c4['ticketId'],'title':_0xacb8('0x4a')+_0x15e6c4[_0xacb8('0x4b')],'id_display':_0x15e6c4[_0xacb8('0x4b')]},'auth':_0x290362,'json':!![]};return rp(_0x2da159)[_0xacb8('0x18')](function(_0x5c96ee){_0x383702();})['catch'](function(){_0x383702();});});}function manageTags(_0x370aec,_0x165f13,_0x5b985a,_0x2eb490,_0x2a6d5c,_0x4d68a1,_0x20c7cb){return new Promise(function(_0x1dc9ce,_0x4f01fc){var _0x299f58=[];_0x165f13[_0xacb8('0x2c')](function(_0x3d09d9){_0x299f58[_0xacb8('0x4c')](getRemoteTag(_0x3d09d9,_0x5b985a,_0x2eb490,_0x4d68a1,_0x20c7cb));});return Promise[_0xacb8('0x4d')](_0x299f58)[_0xacb8('0x18')](function(_0x2cbd80){if(_0x2cbd80['length']){logger[_0xacb8('0x13')]('['+[_0x370aec[_0xacb8('0x11')]()]+_0xacb8('0x4e'),_0x2cbd80);var _0x53abcd=[];_0x2cbd80['forEach'](function(_0x5db290){_0x53abcd[_0xacb8('0x4c')](assignTagToIncident(_0x5db290,_0x5b985a,_0x2eb490,_0x2a6d5c,_0x4d68a1));});return Promise[_0xacb8('0x4d')](_0x53abcd)[_0xacb8('0x18')](function(){_0x1dc9ce();})[_0xacb8('0x1e')](function(){_0x1dc9ce();});}else{_0x1dc9ce();}});});}function getTags(_0x3dc849,_0x1852bf,_0x22c72b,_0x4a3c39,_0x2fd637,_0x39f8cb){return function(_0x42930d){return new Promise(function(_0x12c31d,_0x41bcc8){var _0xd2facf=[];var _0x1553e4=_0x4a3c39[_0xacb8('0x4f')];if(_0x1553e4&&_0x1553e4[_0xacb8('0xd')]>0x0){_0xd2facf=_[_0xacb8('0x50')](_0x1553e4,_0xacb8('0x3b'));}if(_0xd2facf[_0xacb8('0xd')]>0x0){return manageTags(_0x3dc849,_0xd2facf,_0x1852bf,_0x22c72b,_0x42930d,_0x2fd637,_0x39f8cb)[_0xacb8('0x18')](function(){_0x12c31d(_0x42930d);});}else{_0x12c31d(_0x42930d);}});};}function emit(_0x3a5a3b,_0x36a5e9,_0x5f362c){var _0xfcc31=_0xacb8('0x51')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+'%26sysparm_record_list%3Dactive%253Dtrue'+_0xacb8('0x52');var _0x5c181c={'uri':_0x3a5a3b+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x5f362c+_0xfcc31};io['to'](util[_0xacb8('0x53')]('user:%s',_0x36a5e9))[_0xacb8('0x54')](_0xacb8('0x55'),_0x5c181c);}exports['cs']=function(_0x3ce250,_0x4bb4b2,_0x1018b2,_0x30c9b4,_0x1d3fa8,_0xf67d06,_0x4c64d4,_0x293a97){var _0x1e3e12={};var _0xb30ae3={'user':_0xf67d06['username'],'pass':_0xf67d06[_0xacb8('0x56')]};var _0x496b33=_0xacb8('0x57');var _0x5b1afc=_0xacb8('0x58');_0xf67d06[_0xacb8('0x59')]=intUtil[_0xacb8('0x5a')](_0xf67d06[_0xacb8('0x59')]);_0xf67d06['serverUrl']=intUtil[_0xacb8('0x5a')](_0xf67d06[_0xacb8('0x5b')]);var _0x877372=util[_0xacb8('0x53')](_0xacb8('0x5c'),_0xf67d06['remoteUri']);_0x1e3e12[_0xacb8('0x16')]=!_[_0xacb8('0x5d')](_0x30c9b4)?_0x30c9b4[_0xacb8('0x5e')]:null;_0x1e3e12[_0xacb8('0x21')]=_0xf67d06['email'];_0x1e3e12[_0xacb8('0x25')]=_0x293a97['toLowerCase']()===_0xacb8('0x3d')?_0x4bb4b2[_0xacb8('0x5f')]:_0x4bb4b2[_0xacb8('0x60')];_0x1e3e12['callDirection']=_0x293a97==='queue'||_0x293a97===_0xacb8('0x61')?_0xacb8('0x62'):_0xacb8('0x3d');var _0x224453=util['format'](_0xacb8('0x63'),_0xf67d06[_0xacb8('0x5b')],_0x4bb4b2[_0xacb8('0x64')],md5(_0x4bb4b2[_0xacb8('0x64')]));if(_0x1d3fa8&&_0x1d3fa8[_0xacb8('0x65')]){logger[_0xacb8('0x13')](_0xacb8('0x66'),_0xacb8('0x67'));_0x4bb4b2['recordingURL']=_0x224453;}else if(_0x4c64d4&&_0x4c64d4['recordingFormat']&&_0x4c64d4[_0xacb8('0x68')]!==_0xacb8('0x69')){logger[_0xacb8('0x13')](_0xacb8('0x6a'),_0xacb8('0x67'));_0x4bb4b2[_0xacb8('0x6b')]=_0x224453;}else{_0x4bb4b2['recordingURL']='';}return getAdminUser(_0x293a97,_0xb30ae3,_0x1e3e12,_0x877372,_0x5b1afc,_0x496b33)[_0xacb8('0x18')](getUser(_0x293a97,_0xb30ae3,_0x877372,_0x5b1afc,_0x496b33))[_0xacb8('0x18')](getEndUser(_0x293a97,_0xb30ae3,_0x877372,_0x5b1afc,_0x496b33))[_0xacb8('0x18')](getTicket(_0x293a97,_0xb30ae3,_0x877372,_0x1018b2,_0x4bb4b2,_0x5b1afc))[_0xacb8('0x18')](function(_0x11639e){logger[_0xacb8('0x13')](util[_0xacb8('0x53')](_0xacb8('0x6c'),_0x11639e['ticketId']));logger[_0xacb8('0x13')](util['format']('call\x20direction:\x20%s',_0x293a97));if(_0x293a97!=='unmanaged'){logger[_0xacb8('0x13')]('['+[_0x293a97[_0xacb8('0x11')]()]+']',_0xacb8('0x6d'));emit(_0xf67d06['remoteUri'],_0x30c9b4[_0xacb8('0x3b')],_0x11639e[_0xacb8('0x44')]);}})['catch'](function(_0x62af41){logger[_0xacb8('0x1f')]('['+[_0x293a97['toUpperCase']()]+_0xacb8('0x6e'),util[_0xacb8('0x6f')](_0x62af41,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff