Built motion from commit 3c2ce842.|2.6.31
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index ff919c4..b5f5bce 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xfff0=['call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','request-promise','util','ioredis','./util','../../../../config/environment','servicenow','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','adminId','sys_id','toUpperCase','catch','error','],\x20getUser\x20input\x20crm','userEmail','sys_user?sysparm_query=email%3D','info','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','adminEmail','],\x20getUser\x20crm','message',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','user','endUserNumber','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','string','picklist','type','nameField','toLowerCase','content','idField','customField','variable','variableName','toString','customVariable','Variable','name','outbound','assign','getString','Subjects','Fields','ticketId','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','Incident','Incident\x20-\x20','forEach','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','format','user:%s','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','callDirection','unmanaged','queue','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','The\x20ticket\x20ID\x20is:\x20%s'];(function(_0x3f32b4,_0x2d46e1){var _0x435bc6=function(_0x331bed){while(--_0x331bed){_0x3f32b4['push'](_0x3f32b4['shift']());}};_0x435bc6(++_0x2d46e1);}(_0xfff0,0x139));var _0x0fff=function(_0x239125,_0x2ca893){_0x239125=_0x239125-0x0;var _0x3e643c=_0xfff0[_0x239125];return _0x3e643c;};'use strict';var _=require('lodash');var Promise=require(_0x0fff('0x0'));var rp=require(_0x0fff('0x1'));var util=require(_0x0fff('0x2'));var md5=require('md5');var Redis=require(_0x0fff('0x3'));var intUtil=require(_0x0fff('0x4'));var config=require(_0x0fff('0x5'));var logger=require('../../../../config/logger')(_0x0fff('0x6'));config[_0x0fff('0x7')]=_['defaults'](config[_0x0fff('0x7')],{'host':_0x0fff('0x8'),'port':0x18eb});var io=require(_0x0fff('0x9'))(new Redis(config['redis']));function getAdminUser(_0x24cfb0,_0x5e9672,_0x1f2658,_0x5304a5,_0x41cfd9,_0x3db6f6){return new Promise(function(_0x4cc3f3,_0x227d28){var _0x377b2f={'method':_0x0fff('0xa'),'uri':_0x5304a5+_0x0fff('0xb')+'&'+_0x41cfd9+'&'+_0x3db6f6,'auth':_0x5e9672,'json':!![]};return rp(_0x377b2f)[_0x0fff('0xc')](function(_0x20c88b){if(_0x20c88b[_0x0fff('0xd')][_0x0fff('0xe')]>0x0){_0x1f2658[_0x0fff('0xf')]=_0x20c88b[_0x0fff('0xd')][0x0][_0x0fff('0x10')];}logger['info']('['+[_0x24cfb0[_0x0fff('0x11')]()]+'],\x20getAdminUser\x20crm',_0x1f2658);_0x4cc3f3(_0x1f2658);})[_0x0fff('0x12')](function(_0x431efa){logger[_0x0fff('0x13')]('['+[_0x24cfb0[_0x0fff('0x11')]()]+']',_0x431efa['message']);_0x227d28(_0x431efa['message']);});});}function getUser(_0x1daf30,_0x50a9e4,_0x5636fd,_0x51ceea,_0x1fb430){return function(_0x41e2e7){logger['info']('['+[_0x1daf30[_0x0fff('0x11')]()]+_0x0fff('0x14'),_0x41e2e7);return new Promise(function(_0x540a67,_0x528071){if(intUtil['validateEmail'](_0x41e2e7[_0x0fff('0x15')])){var _0x606792={'method':_0x0fff('0xa'),'uri':_0x5636fd+_0x0fff('0x16')+_0x41e2e7[_0x0fff('0x15')]+'&'+_0x51ceea+'&'+_0x1fb430,'auth':_0x50a9e4,'json':!![]};logger[_0x0fff('0x17')]('['+[_0x1daf30['toUpperCase']()]+_0x0fff('0x18'),_0x606792);return rp(_0x606792)[_0x0fff('0xc')](function(_0x48e6f9){logger['info']('['+[_0x1daf30['toUpperCase']()]+_0x0fff('0x19'),_0x48e6f9);if(_0x48e6f9[_0x0fff('0xd')][_0x0fff('0xe')]>0x0&&String(_0x48e6f9[_0x0fff('0xd')][0x0]['active'])===_0x0fff('0x1a')){_0x41e2e7[_0x0fff('0x1b')]=_0x48e6f9[_0x0fff('0xd')][0x0][_0x0fff('0x10')];}else{_0x41e2e7[_0x0fff('0x1b')]=_0x41e2e7[_0x0fff('0xf')];_0x41e2e7['userEmail']=_0x41e2e7[_0x0fff('0x1c')];}logger[_0x0fff('0x17')]('['+[_0x1daf30[_0x0fff('0x11')]()]+_0x0fff('0x1d'),_0x41e2e7);_0x540a67(_0x41e2e7);})[_0x0fff('0x12')](function(_0x23d9f8){logger['error']('['+[_0x1daf30[_0x0fff('0x11')]()]+']',_0x23d9f8[_0x0fff('0x1e')]);_0x528071(_0x23d9f8[_0x0fff('0x1e')]);});}else{logger[_0x0fff('0x17')]('['+[_0x1daf30[_0x0fff('0x11')]()]+_0x0fff('0x1f'));_0x41e2e7[_0x0fff('0x1b')]=_0x41e2e7[_0x0fff('0xf')];_0x41e2e7[_0x0fff('0x15')]=_0x41e2e7[_0x0fff('0x1c')];_0x540a67(_0x41e2e7);}});};}function createEndUser(_0x40651c,_0x2c39e3,_0x495734,_0x7046a3,_0x2d1800){logger[_0x0fff('0x17')]('['+[_0x40651c[_0x0fff('0x11')]()]+_0x0fff('0x20'),_0x495734);return new Promise(function(_0x125844,_0x47dde0){var _0x31f9a4={'method':_0x0fff('0x21'),'uri':_0x7046a3+_0x0fff('0x22')+_0x2d1800,'body':{'user_name':_0x4957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:_0x1ffae7,'json':!![]};return rp(_0x4723a4)['then'](function(_0x3d6e54){if(_0x3d6e54[_0x0fff('0xd')][_0x0fff('0xe')]>0x0){var _0x22a0a0=_0x3d6e54['result'][0x0][_0x0fff('0x10')];_0x25d696(_0x22a0a0);}else{return createRemoteTag(_0x130398,_0x1ffae7,_0x398513,_0x18c853)[_0x0fff('0xc')](function(_0xd781d3){_0x25d696(_0xd781d3);});}});});}function assignTagToIncident(_0x226d6d,_0x4cf619,_0x5ba7e7,_0x449da4,_0x40b8f0){return new Promise(function(_0x147939,_0x2e91c6){var _0xa7ca7d={'method':_0x0fff('0x21'),'uri':_0x5ba7e7+'label_entry'+'?'+_0x40b8f0,'body':{'label':_0x226d6d,'table':'incident','id_type':_0x0fff('0x44'),'table_key':_0x449da4[_0x0fff('0x3f')],'title':_0x0fff('0x45')+_0x449da4[_0x0fff('0x40')],'id_display':_0x449da4[_0x0fff('0x40')]},'auth':_0x4cf619,'json':!![]};return rp(_0xa7ca7d)[_0x0fff('0xc')](function(_0x33eb07){_0x147939();})[_0x0fff('0x12')](function(){_0x147939();});});}function manageTags(_0x5f2fcc,_0x12fe95,_0x4ac266,_0x33ab8c,_0x145dd4,_0x163d8a,_0x56d5c5){return new Promise(function(_0x5bf369,_0x139cb3){var _0x504212=[];_0x12fe95[_0x0fff('0x46')](function(_0x5ce7ac){_0x504212[_0x0fff('0x47')](getRemoteTag(_0x5ce7ac,_0x4ac266,_0x33ab8c,_0x163d8a,_0x56d5c5));});return Promise[_0x0fff('0x48')](_0x504212)['then'](function(_0x3e04df){if(_0x3e04df[_0x0fff('0xe')]){logger['info']('['+[_0x5f2fcc[_0x0fff('0x11')]()]+_0x0fff('0x49'),_0x3e04df);var _0x1111c8=[];_0x3e04df['forEach'](function(_0xb33919){_0x1111c8[_0x0fff('0x47')](assignTagToIncident(_0xb33919,_0x4ac266,_0x33ab8c,_0x145dd4,_0x163d8a));});return Promise[_0x0fff('0x48')](_0x1111c8)[_0x0fff('0xc')](function(){_0x5bf369();})[_0x0fff('0x12')](function(){_0x5bf369();});}else{_0x5bf369();}});});}function getTags(_0xf4fb1e,_0x3813a0,_0x18aaca,_0x4072ac,_0x31848c,_0x1a5988){return function(_0x23d04a){return new Promise(function(_0x4a6ee1,_0x5cec8f){var _0x247819=[];var _0x59c65a=_0x4072ac['Tags'];if(_0x59c65a&&_0x59c65a[_0x0fff('0xe')]>0x0){_0x247819=_[_0x0fff('0x4a')](_0x59c65a,_0x0fff('0x39'));}if(_0x247819['length']>0x0){return manageTags(_0xf4fb1e,_0x247819,_0x3813a0,_0x18aaca,_0x23d04a,_0x31848c,_0x1a5988)['then'](function(){_0x4a6ee1(_0x23d04a);});}else{_0x4a6ee1(_0x23d04a);}});};}function emit(_0xf6dedb,_0x1f9869,_0x2e996c){var _0x2586c6='%26sysparm_record_target%3Dincident'+_0x0fff('0x4b')+_0x0fff('0x4c')+_0x0fff('0x4d');var _0x46164e={'uri':_0xf6dedb+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x2e996c+_0x2586c6};io['to'](util[_0x0fff('0x4e')](_0x0fff('0x4f'),_0x1f9869))['emit']('trigger:browser:url',_0x46164e);}exports['cs']=function(_0x33ed23,_0x1dac18,_0x2e91e0,_0x202344,_0x167e55,_0x50eaa6,_0x27cb67,_0x7b040){var _0x2c97c8={};var _0x2d77bd={'user':_0x50eaa6[_0x0fff('0x50')],'pass':_0x50eaa6['password']};var _0x5d57fc=_0x0fff('0x51');var _0x5e55c8=_0x0fff('0x52');_0x50eaa6[_0x0fff('0x53')]=intUtil[_0x0fff('0x54')](_0x50eaa6[_0x0fff('0x53')]);_0x50eaa6[_0x0fff('0x55')]=intUtil['stripTrailingSlash'](_0x50eaa6[_0x0fff('0x55')]);var _0x191872=util[_0x0fff('0x4e')](_0x0fff('0x56'),_0x50eaa6[_0x0fff('0x53')]);_0x2c97c8[_0x0fff('0x15')]=!_[_0x0fff('0x57')](_0x202344)?_0x202344[_0x0fff('0x58')]:null;_0x2c97c8[_0x0fff('0x1c')]=_0x50eaa6[_0x0fff('0x58')];_0x2c97c8[_0x0fff('0x24')]=_0x7b040['toLowerCase']()===_0x0fff('0x3a')?_0x1dac18[_0x0fff('0x59')]:_0x1dac18['calleridnum'];_0x2c97c8[_0x0fff('0x5a')]=_0x7b040==='queue'||_0x7b040===_0x0fff('0x5b')?_0x0fff('0x5c'):_0x0fff('0x3a');var _0x8799c2=util[_0x0fff('0x4e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x50eaa6[_0x0fff('0x55')],_0x1dac18[_0x0fff('0x5d')],md5(_0x1dac18['uniqueid']));if(_0x167e55&&_0x167e55[_0x0fff('0x5e')]){logger[_0x0fff('0x17')](_0x0fff('0x5f'),'Recording\x20is\x20enabled!');_0x1dac18[_0x0fff('0x60')]=_0x8799c2;}else if(_0x27cb67&&_0x27cb67[_0x0fff('0x61')]&&_0x27cb67['recordingFormat']!=='none'){logger[_0x0fff('0x17')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x1dac18[_0x0fff('0x60')]=_0x8799c2;}else{_0x1dac18[_0x0fff('0x60')]='';}return getAdminUser(_0x7b040,_0x2d77bd,_0x2c97c8,_0x191872,_0x5e55c8,_0x5d57fc)[_0x0fff('0xc')](getUser(_0x7b040,_0x2d77bd,_0x191872,_0x5e55c8,_0x5d57fc))['then'](getEndUser(_0x7b040,_0x2d77bd,_0x191872,_0x5e55c8,_0x5d57fc))['then'](getTicket(_0x7b040,_0x2d77bd,_0x191872,_0x2e91e0,_0x1dac18,_0x5e55c8))[_0x0fff('0xc')](function(_0x537515){logger[_0x0fff('0x17')](util[_0x0fff('0x4e')](_0x0fff('0x62'),_0x537515[_0x0fff('0x3f')]));logger[_0x0fff('0x17')](util[_0x0fff('0x4e')](_0x0fff('0x63'),_0x7b040));if(_0x7b040!=='unmanaged'){logger[_0x0fff('0x17')]('['+[_0x7b040[_0x0fff('0x11')]()]+']',_0x0fff('0x64'));emit(_0x50eaa6[_0x0fff('0x53')],_0x202344[_0x0fff('0x39')],_0x537515[_0x0fff('0x3f')]);}})['catch'](function(_0x3c5c83){logger['error']('['+[_0x7b040[_0x0fff('0x11')]()]+_0x0fff('0x65'),util[_0x0fff('0x66')](_0x3c5c83,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25d6=['all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','string','type','idField','customField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push'];(function(_0x2e705e,_0x16e7f2){var _0x258cfe=function(_0x3e9ea5){while(--_0x3e9ea5){_0x2e705e['push'](_0x2e705e['shift']());}};_0x258cfe(++_0x16e7f2);}(_0x25d6,0x90));var _0x625d=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x25d6[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0x625d('0x0'));var Promise=require(_0x625d('0x1'));var rp=require(_0x625d('0x2'));var util=require(_0x625d('0x3'));var md5=require(_0x625d('0x4'));var Redis=require(_0x625d('0x5'));var intUtil=require(_0x625d('0x6'));var config=require(_0x625d('0x7'));var logger=require(_0x625d('0x8'))('servicenow');config[_0x625d('0x9')]=_['defaults'](config[_0x625d('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x625d('0xa'))(new Redis(config['redis']));function getAdminUser(_0x280783,_0x49c36b,_0x2b92c3,_0x215464,_0x49cd69,_0x5ca216){return new Promise(function(_0x518b76,_0x133b0d){var _0x18b498={'method':_0x625d('0xb'),'uri':_0x215464+_0x625d('0xc')+'&'+_0x49cd69+'&'+_0x5ca216,'auth':_0x49c36b,'json':!![]};return rp(_0x18b498)[_0x625d('0xd')](function(_0x2e0e9c){if(_0x2e0e9c['result'][_0x625d('0xe')]>0x0){_0x2b92c3[_0x625d('0xf')]=_0x2e0e9c[_0x625d('0x10')][0x0]['sys_id'];}logger[_0x625d('0x11')]('['+[_0x280783[_0x625d('0x12')]()]+_0x625d('0x13'),_0x2b92c3);_0x518b76(_0x2b92c3);})[_0x625d('0x14')](function(_0x36ae72){logger[_0x625d('0x15')]('['+[_0x280783[_0x625d('0x12')]()]+']',_0x36ae72['message']);_0x133b0d(_0x36ae72[_0x625d('0x16')]);});});}function getUser(_0x34c8a7,_0x34989a,_0x1ebe01,_0x1b2a43,_0x356fbb){return function(_0x36574f){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x36574f);return new Promise(function(_0x1a43f7,_0x4e8e24){if(intUtil['validateEmail'](_0x36574f[_0x625d('0x17')])){var _0x24b177={'method':_0x625d('0xb'),'uri':_0x1ebe01+_0x625d('0x18')+_0x36574f['userEmail']+'&'+_0x1b2a43+'&'+_0x356fbb,'auth':_0x34989a,'json':!![]};logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x24b177);return rp(_0x24b177)[_0x625d('0xd')](function(_0x58caff){logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x19'),_0x58caff);if(_0x58caff[_0x625d('0x10')]['length']>0x0&&String(_0x58caff[_0x625d('0x10')][0x0]['active'])===_0x625d('0x1a')){_0x36574f[_0x625d('0x1b')]=_0x58caff[_0x625d('0x10')][0x0][_0x625d('0x1c')];}else{_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f[_0x625d('0x1d')];}logger[_0x625d('0x11')]('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1e'),_0x36574f);_0x1a43f7(_0x36574f);})['catch'](function(_0x1fde58){logger[_0x625d('0x15')]('['+[_0x34c8a7['toUpperCase']()]+']',_0x1fde58[_0x625d('0x16')]);_0x4e8e24(_0x1fde58['message']);});}else{logger['info']('['+[_0x34c8a7[_0x625d('0x12')]()]+_0x625d('0x1f'));_0x36574f[_0x625d('0x1b')]=_0x36574f[_0x625d('0xf')];_0x36574f[_0x625d('0x17')]=_0x36574f['adminEmail'];_0x1a43f7(_0x36574f);}});};}function createEndUser(_0x2488d0,_0x52c20c,_0x27b729,_0x530736,_0x321b56){logger[_0x625d('0x11')]('['+[_0x2488d0[_0x625d('0x12')]()]+_0x625d('0x20'),_0x27b729);return new Promise(function(_0x776a91,_0x161904){var _0x26dbf5={'method':_0x625d('0x21'),'uri':_0x530736+'sys_user?'+_0x321b56,'body':{'user_name':_0x27b729[_0x625d('0x22')],'roles':_0x625d('0x23'),'first_name':_0x27b729[_0x625d('0x22')],'active':_0x625d('0x1a'),'date_format':'System','phone':_0x27b729['endUserNumber']},'auth':_0x52c20c,'json':!![]};return rp(_0x26dbf5)['then'](function(_0x455bb0){logger['info']('['+[_0x2488d0['toUpperCase']()]+_0x625d('0x24'),_0x455bb0[_0x625d('0x10')]);_0x27b729[_0x625d('0x25')]=_0x455bb0[_0x625d('0x10')][_0x625d('0x1c')];_0x776a91(_0x27b729);})[_0x625d('0x14')](function(_0x45ec6c){logger[_0x625d('0x15')]('['+[_0x2488d0[_0x625d('0x12')]()]+']',_0x45ec6c[_0x625d('0x16')]);_0x161904(_0x45ec6c[_0x625d('0x16')]);});});}function getEndUser(_0x7c4c2e,_0x1e83d8,_0x560327,_0xf60dc8,_0x2d14b6){return function(_0x58cdaa){logger[_0x625d('0x11')]('['+[_0x7c4c2e[_0x625d('0x12')]()]+'],\x20getEndUser\x20input\x20crm',_0x58cdaa);return new Promise(function(_0x53a569,_0x1a9470){var _0x141904={'method':_0x625d('0xb'),'uri':_0x560327+_0x625d('0x26')+_0x58cdaa[_0x625d('0x22')]+'&'+_0xf60dc8+'&'+_0x2d14b6,'auth':_0x1e83d8,'json':!![]};return rp(_0x141904)[_0x625d('0xd')](function(_0x30ba57){if(_0x30ba57['result']['length']>0x0){_0x58cdaa[_0x625d('0x25')]=_0x30ba57[_0x625d('0x10')][0x0]['sys_id'];logger['info']('['+[_0x7c4c2e[_0x625d('0x12')]()]+_0x625d('0x27'),_0x58cdaa);_0x53a569(_0x58cdaa);}else{return createEndUser(_0x7c4c2e,_0x1e83d8,_0x58cdaa,_0x560327,_0xf60dc8)[_0x625d('0xd')](function(_0x4d2ee3){logger['info']('['+[_0x7c4c2e['toUpperCase']()]+_0x625d('0x28'),_0x4d2ee3);_0x53a569(_0x4d2ee3);});}})['catch'](function(_0x52b5aa){logger['error']('['+[_0x7c4c2e[_0x625d('0x12')]()]+']',_0x52b5aa[_0x625d('0x16')]);_0x1a9470(_0x52b5aa[_0x625d('0x16')]);});});};}function getCustomFields(_0x2a5038,_0x287fa6){var _0x2c89be={};if(_0x2a5038[_0x625d('0xe')]>0x0){_[_0x625d('0x29')](_0x2a5038,function(_0x2dcce5){if(_[_0x625d('0x2a')](['string',_0x625d('0x2b')],_0x2dcce5['type'])&&_0x2dcce5[_0x625d('0x2c')]&&!_0x2dcce5['customField']){_0x2c89be[_0x2dcce5[_0x625d('0x2c')]['toLowerCase']()]=_0x2dcce5['content']['toString']();}else if(_[_0x625d('0x2a')]([_0x625d('0x2d'),'picklist'],_0x2dcce5[_0x625d('0x2e')])&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5[_0x625d('0x2f')][_0x625d('0x31')]()]=_0x2dcce5[_0x625d('0x32')][_0x625d('0x33')]();}else if(_0x2dcce5[_0x625d('0x2e')]===_0x625d('0x34')&&_0x2dcce5[_0x625d('0x35')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x35')]][_0x625d('0x33')]();}else if(_0x2dcce5['type']===_0x625d('0x36')&&_0x2dcce5[_0x625d('0x37')]&&_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]&&_0x2dcce5[_0x625d('0x2f')]&&_0x2dcce5[_0x625d('0x30')]){_0x2c89be[_0x2dcce5['idField'][_0x625d('0x31')]()]=_0x287fa6[_0x2dcce5[_0x625d('0x37')][_0x625d('0x38')]['toLowerCase']()][_0x625d('0x33')]();}});}return _0x2c89be;}function getTicket(_0x308b8d,_0x1f8d83,_0x406071,_0x1396e6,_0x2618c9,_0x385cf0){return function(_0x5b0083){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x39'),_0x5b0083);return new Promise(function(_0x16a1e3,_0x23f8a1){var _0x58b0be=_0x308b8d['toLowerCase']()===_0x625d('0x3a')?_0x5b0083['userId']:_0x5b0083[_0x625d('0x25')];var _0x2467e7={'method':_0x625d('0x21'),'uri':_0x406071+_0x625d('0x3b')+'?'+_0x385cf0,'body':Object['assign']({},{'active':_0x625d('0x1a'),'caller_id':_0x58b0be,'assigned_to':_0x5b0083['userId'],'short_description':intUtil[_0x625d('0x3c')](_0x1396e6[_0x625d('0x3d')],_0x2618c9,'\x20'),'description':intUtil['getString'](_0x1396e6[_0x625d('0x3e')],_0x2618c9,'\x0a')},getCustomFields(_0x1396e6[_0x625d('0x3f')],_0x2618c9)),'auth':_0x1f8d83,'json':!![]};return rp(_0x2467e7)['then'](function(_0x31a684){logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+_0x625d('0x40'),_0x31a684[_0x625d('0x10')]);_0x5b0083[_0x625d('0x41')]=_0x31a684[_0x625d('0x10')]['sys_id'];_0x5b0083[_0x625d('0x42')]=_0x31a684['result'][_0x625d('0x43')];logger[_0x625d('0x11')]('['+[_0x308b8d[_0x625d('0x12')]()]+']\x20getTicket\x20crm',_0x5b0083);_0x16a1e3(_0x5b0083);})[_0x625d('0x14')](function(_0x4a12a4){logger[_0x625d('0x15')]('['+[_0x308b8d[_0x625d('0x12')]()]+']',_0x4a12a4[_0x625d('0x16')]);_0x23f8a1(_0x4a12a4[_0x625d('0x16')]);});});};}function createRemoteTag(_0x48b55f,_0x220e94,_0x4aa301,_0x45653a){return new Promise(function(_0x342834,_0x4bfc16){var _0x21f1dd={'method':'POST','uri':_0x4aa301+_0x625d('0x44')+'?'+_0x45653a,'body':{'short_description':_0x48b55f,'global':!![],'active':!![],'name':_0x48b55f},'auth':_0x220e94,'json':!![]};return rp(_0x21f1dd)['then'](function(_0x53257e){var _0x399d9b=_0x53257e[_0x625d('0x10')][_0x625d('0x1c')];_0x342834(_0x399d9b);});});}function getRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14,_0x3db852){return new Promise(function(_0x588d12,_0x42b2ac){var _0x4ef163={'method':_0x625d('0xb'),'uri':_0x10c0c3+_0x625d('0x44')+_0x625d('0x45')+_0x41849d+'&'+_0x6b0c14,'auth':_0x32bc85,'json':!![]};return rp(_0x4ef163)[_0x625d('0xd')](function(_0x4ba35c){if(_0x4ba35c['result'][_0x625d('0xe')]>0x0){var _0x1d08f4=_0x4ba35c[_0x625d('0x10')][0x0][_0x625d('0x1c')];_0x588d12(_0x1d08f4);}else{return createRemoteTag(_0x41849d,_0x32bc85,_0x10c0c3,_0x6b0c14)['then'](function(_0x2c51fb){_0x588d12(_0x2c51fb);});}});});}function assignTagToIncident(_0x476b6a,_0x5c97fa,_0x52b052,_0x166ec7,_0x3cef54){return new Promise(function(_0x46b07d,_0x4864da){var _0x2d196d={'method':'POST','uri':_0x52b052+_0x625d('0x46')+'?'+_0x3cef54,'body':{'label':_0x476b6a,'table':_0x625d('0x3b'),'id_type':_0x625d('0x47'),'table_key':_0x166ec7['ticketId'],'title':_0x625d('0x48')+_0x166ec7[_0x625d('0x42')],'id_display':_0x166ec7[_0x625d('0x42')]},'auth':_0x5c97fa,'json':!![]};return rp(_0x2d196d)[_0x625d('0xd')](function(_0x4be2fb){_0x46b07d();})[_0x625d('0x14')](function(){_0x46b07d();});});}function manageTags(_0x27e466,_0x21c772,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c,_0x190d3a){return new Promise(function(_0x1d9988,_0x3460bd){var _0x53318e=[];_0x21c772['forEach'](function(_0x3bfd20){_0x53318e[_0x625d('0x49')](getRemoteTag(_0x3bfd20,_0x51e51a,_0x364e98,_0x70e34c,_0x190d3a));});return Promise[_0x625d('0x4a')](_0x53318e)['then'](function(_0x12b9ae){if(_0x12b9ae['length']){logger[_0x625d('0x11')]('['+[_0x27e466['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x12b9ae);var _0x5cfa43=[];_0x12b9ae[_0x625d('0x29')](function(_0x2666d4){_0x5cfa43[_0x625d('0x49')](assignTagToIncident(_0x2666d4,_0x51e51a,_0x364e98,_0x4e4361,_0x70e34c));});return Promise[_0x625d('0x4a')](_0x5cfa43)[_0x625d('0xd')](function(){_0x1d9988();})[_0x625d('0x14')](function(){_0x1d9988();});}else{_0x1d9988();}});});}function getTags(_0x191dee,_0x4fc91e,_0xf0eb13,_0x5df979,_0x43433c,_0x1bcfbb){return function(_0x5c0309){return new Promise(function(_0x25a3f3,_0x2eb983){var _0x3df2c0=[];var _0x3b01e8=_0x5df979['Tags'];if(_0x3b01e8&&_0x3b01e8[_0x625d('0xe')]>0x0){_0x3df2c0=_['map'](_0x3b01e8,_0x625d('0x38'));}if(_0x3df2c0['length']>0x0){return manageTags(_0x191dee,_0x3df2c0,_0x4fc91e,_0xf0eb13,_0x5c0309,_0x43433c,_0x1bcfbb)[_0x625d('0xd')](function(){_0x25a3f3(_0x5c0309);});}else{_0x25a3f3(_0x5c0309);}});};}function emit(_0x3d5d76,_0x13122a,_0x3f37b1){var _0x4bf7c8=_0x625d('0x4b')+_0x625d('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x625d('0x4d');var _0x26026d={'uri':_0x3d5d76+_0x625d('0x4e')+_0x3f37b1+_0x4bf7c8};io['to'](util[_0x625d('0x4f')](_0x625d('0x50'),_0x13122a))[_0x625d('0x51')](_0x625d('0x52'),_0x26026d);}exports['cs']=function(_0x7a49d6,_0x501f7f,_0x3cffa8,_0x274400,_0x21eaf6,_0x1e12d6,_0x2c0eec,_0x282350){var _0x2c0d0d={};var _0x2b925a={'user':_0x1e12d6[_0x625d('0x53')],'pass':_0x1e12d6[_0x625d('0x54')]};var _0x422f11='sysparm_limit=1';var _0x462560=_0x625d('0x55');_0x1e12d6[_0x625d('0x56')]=intUtil[_0x625d('0x57')](_0x1e12d6['remoteUri']);_0x1e12d6[_0x625d('0x58')]=intUtil['stripTrailingSlash'](_0x1e12d6[_0x625d('0x58')]);var _0x2d2ddb=util[_0x625d('0x4f')](_0x625d('0x59'),_0x1e12d6[_0x625d('0x56')]);_0x2c0d0d[_0x625d('0x17')]=!_[_0x625d('0x5a')](_0x274400)?_0x274400[_0x625d('0x5b')]:null;_0x2c0d0d['adminEmail']=_0x1e12d6[_0x625d('0x5b')];_0x2c0d0d[_0x625d('0x22')]=_0x282350[_0x625d('0x31')]()===_0x625d('0x3a')?_0x501f7f[_0x625d('0x5c')]:_0x501f7f[_0x625d('0x5d')];_0x2c0d0d[_0x625d('0x5e')]=_0x282350===_0x625d('0x5f')||_0x282350===_0x625d('0x60')?_0x625d('0x5f'):'outbound';var _0x55b703=util['format'](_0x625d('0x61'),_0x1e12d6[_0x625d('0x58')],_0x501f7f['uniqueid'],md5(_0x501f7f[_0x625d('0x62')]));if(_0x21eaf6&&_0x21eaf6['monitor_format']){logger[_0x625d('0x11')](_0x625d('0x63'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else if(_0x2c0eec&&_0x2c0eec[_0x625d('0x66')]&&_0x2c0eec[_0x625d('0x66')]!==_0x625d('0x67')){logger[_0x625d('0x11')](_0x625d('0x68'),_0x625d('0x64'));_0x501f7f[_0x625d('0x65')]=_0x55b703;}else{_0x501f7f[_0x625d('0x65')]='';}return getAdminUser(_0x282350,_0x2b925a,_0x2c0d0d,_0x2d2ddb,_0x462560,_0x422f11)[_0x625d('0xd')](getUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))[_0x625d('0xd')](getEndUser(_0x282350,_0x2b925a,_0x2d2ddb,_0x462560,_0x422f11))['then'](getTicket(_0x282350,_0x2b925a,_0x2d2ddb,_0x3cffa8,_0x501f7f,_0x462560))[_0x625d('0xd')](function(_0x147c06){logger[_0x625d('0x11')](util[_0x625d('0x4f')](_0x625d('0x69'),_0x147c06[_0x625d('0x41')]));logger[_0x625d('0x11')](util[_0x625d('0x4f')]('call\x20direction:\x20%s',_0x282350));if(_0x282350!=='unmanaged'){logger[_0x625d('0x11')]('['+[_0x282350[_0x625d('0x12')]()]+']',_0x625d('0x6a'));emit(_0x1e12d6['remoteUri'],_0x274400[_0x625d('0x38')],_0x147c06[_0x625d('0x41')]);}})[_0x625d('0x14')](function(_0x420166){logger[_0x625d('0x15')]('['+[_0x282350[_0x625d('0x12')]()]+_0x625d('0x6b'),util[_0x625d('0x6c')](_0x420166,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file