Built motion from commit da617fac.|2.6.6
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 6c891d6..baa23fa 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
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romise(function(_0x528582,_0x243210){var _0x51833b={'method':_0x47a5('0x20'),'uri':_0x16631f+_0x47a5('0x21')+_0x361bfa,'body':{'user_name':_0x136b14[_0x47a5('0x22')],'roles':'user','first_name':_0x136b14[_0x47a5('0x22')],'active':_0x47a5('0x1a'),'date_format':_0x47a5('0x23'),'phone':_0x136b14[_0x47a5('0x22')]},'auth':_0x24b162,'json':!![]};return rp(_0x51833b)['then'](function(_0x50d875){logger[_0x47a5('0x10')]('['+[_0x3ba0b7[_0x47a5('0x14')]()]+'],\x20EndUser\x20schema',_0x50d875['result']);_0x136b14[_0x47a5('0x24')]=_0x50d875[_0x47a5('0xc')]['sys_id'];_0x528582(_0x136b14);})[_0x47a5('0x12')](function(_0x53119b){logger[_0x47a5('0x13')]('['+[_0x3ba0b7[_0x47a5('0x14')]()]+']',_0x53119b['message']);_0x243210(_0x53119b['message']);});});}function getEndUser(_0x274e34,_0x5910bb,_0x403028,_0x87e4c9,_0xf269a8){return function(_0x52749b){logger[_0x47a5('0x10')]('['+[_0x274e34['toUpperCase']()]+'],\x20getEndUser\x20input\x20crm',_0x52749b);return new Promise(function(_0x65542e,_0x5a8a7c){var _0x25cce0={'method':'GET','uri':_0x403028+_0x47a5('0x25')+_0x52749b[_0x47a5('0x22')]+'&'+_0x87e4c9+'&'+_0xf269a8,'auth':_0x5910bb,'json':!![]};return rp(_0x25cce0)[_0x47a5('0x19')](function(_0x199698){if(_0x199698[_0x47a5('0xc')][_0x47a5('0xd')]>0x0){_0x52749b[_0x47a5('0x24')]=_0x199698[_0x47a5('0xc')][0x0][_0x47a5('0xf')];logger['info']('['+[_0x274e34[_0x47a5('0x14')]()]+_0x47a5('0x26'),_0x52749b);_0x65542e(_0x52749b);}else{return createEndUser(_0x274e34,_0x5910bb,_0x52749b,_0x403028,_0x87e4c9)['then'](function(_0x2c50d6){logger[_0x47a5('0x10')]('['+[_0x274e34[_0x47a5('0x14')]()]+'],\x20createEndUser\x20crm',_0x2c50d6);_0x65542e(_0x2c50d6);});}})[_0x47a5('0x12')](function(_0x10f660){logger['error']('['+[_0x274e34[_0x47a5('0x14')]()]+']',_0x10f660[_0x47a5('0x15')]);_0x5a8a7c(_0x10f660['message']);});});};}function getCustomFields(_0x55c5eb,_0x5ebd8c){var _0x12d9f2={};if(_0x55c5eb['length']>0x0){_[_0x47a5('0x27')](_0x55c5eb,function(_0x1f9631){if(_0x1f9631[_0x47a5('0x28')]===_0x47a5('0x29')&&_0x1f9631[_0x47a5('0x2a')]&&!_0x1f9631[_0x47a5('0x2b')]){_0x12d9f2[_0x1f9631[_0x47a5('0x2c')][_0x47a5('0x2d')]()]=_0x1f9631[_0x47a5('0x2e')][_0x47a5('0x2f')]();}else if(_0x1f9631[_0x47a5('0x28')]===_0x47a5('0x29')&&_0x1f9631[_0x47a5('0x2c')]&&_0x1f9631['customField']){_0x12d9f2[_0x1f9631[_0x47a5('0x2c')][_0x47a5('0x2d')]()]=_0x1f9631[_0x47a5('0x2e')][_0x47a5('0x2f')]();}else if(_0x1f9631['type']===_0x47a5('0x30')&&_0x1f9631['variableName']&&_0x1f9631['idField']&&_0x1f9631['customField']){_0x12d9f2[_0x1f9631['idField'][_0x47a5('0x2d')]()]=_0x5ebd8c[_0x1f9631['variableName']][_0x47a5('0x2f')]();}else if(_0x1f9631[_0x47a5('0x28')]===_0x47a5('0x31')&&_0x1f9631['Variable']&&_0x1f9631[_0x47a5('0x32')][_0x47a5('0x33')]&&_0x1f9631['idField']&&_0x1f9631['customField']){_0x12d9f2[_0x1f9631[_0x47a5('0x2c')]['toLowerCase']()]=_0x5ebd8c[_0x1f9631[_0x47a5('0x32')][_0x47a5('0x33')][_0x47a5('0x2d')]()][_0x47a5('0x2f')]();}});}return _0x12d9f2;}function getTicket(_0x34a9ae,_0xf0edbb,_0x434227,_0x17cc42,_0xac9c15,_0x162fa0){return function(_0x24ecb1){logger[_0x47a5('0x10')]('['+[_0x34a9ae[_0x47a5('0x14')]()]+_0x47a5('0x34'),_0x24ecb1);return new Promise(function(_0x4e5e7,_0x3a2b38){var _0x512e65=_0x34a9ae[_0x47a5('0x2d')]()===_0x47a5('0x35')?_0x24ecb1['userId']:_0x24ecb1['endUserId'];var _0x3d0a88={'method':'POST','uri':_0x434227+_0x47a5('0x36')+'?'+_0x162fa0,'body':Object[_0x47a5('0x37')]({},{'active':'true','caller_id':_0x512e65,'assigned_to':_0x24ecb1['userId'],'short_description':intUtil[_0x47a5('0x38')](_0x17cc42['Subjects'],_0xac9c15,'\x20'),'description':intUtil[_0x47a5('0x38')](_0x17cc42[_0x47a5('0x39')],_0xac9c15,'\x0a')},getCustomFields(_0x17cc42[_0x47a5('0x3a')],_0xac9c15)),'auth':_0xf0edbb,'json':!![]};return rp(_0x3d0a88)[_0x47a5('0x19')](function(_0x44fe8a){logger[_0x47a5('0x10')]('['+[_0x34a9ae[_0x47a5('0x14')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x44fe8a['result']);_0x24ecb1[_0x47a5('0x3b')]=_0x44fe8a[_0x47a5('0xc')][_0x47a5('0xf')];_0x24ecb1[_0x47a5('0x3c')]=_0x44fe8a[_0x47a5('0xc')][_0x47a5('0x3d')];logger[_0x47a5('0x10')]('['+[_0x34a9ae['toUpperCase']()]+_0x47a5('0x3e'),_0x24ecb1);_0x4e5e7(_0x24ecb1);})[_0x47a5('0x12')](function(_0x5f6a){logger['error']('['+[_0x34a9ae[_0x47a5('0x14')]()]+']',_0x5f6a['message']);_0x3a2b38(_0x5f6a[_0x47a5('0x15')]);});});};}function createRemoteTag(_0xe31817,_0x46e90b,_0xf03bd5,_0x588551){return new Promise(function(_0x3adf14,_0x1e6de3){var _0x2f66e9={'method':_0x47a5('0x20'),'uri':_0xf03bd5+_0x47a5('0x3f')+'?'+_0x588551,'body':{'short_description':_0xe31817,'global':!![],'active':!![],'name':_0xe31817},'auth':_0x46e90b,'json':!![]};return rp(_0x2f66e9)[_0x47a5('0x19')](function(_0x24e9f4){var _0x481089=_0x24e9f4[_0x47a5('0xc')][_0x47a5('0xf')];_0x3adf14(_0x481089);});});}function getRemoteTag(_0x187d7e,_0x8da9fb,_0x3329aa,_0x1ab0bf,_0x572233){return new Promise(function(_0x1ad6a9,_0x245a15){var _0x1aa581={'method':'GET','uri':_0x3329aa+_0x47a5('0x3f')+_0x47a5('0x40')+_0x187d7e+'&'+_0x1ab0bf,'auth':_0x8da9fb,'json':!![]};return rp(_0x1aa581)[_0x47a5('0x19')](function(_0x5d8d4a){if(_0x5d8d4a['result'][_0x47a5('0xd')]>0x0){var _0x376e1d=_0x5d8d4a['result'][0x0]['sys_id'];_0x1ad6a9(_0x376e1d);}else{return createRemoteTag(_0x187d7e,_0x8da9fb,_0x3329aa,_0x1ab0bf)[_0x47a5('0x19')](function(_0x4d6a82){_0x1ad6a9(_0x4d6a82);});}});});}function assignTagToIncident(_0x16bb8a,_0x5d383d,_0x482de6,_0x389ed9,_0x46d2d3){return new Promise(function(_0x53eedf,_0x1b958b){var _0x72fe={'method':'POST','uri':_0x482de6+'label_entry'+'?'+_0x46d2d3,'body':{'label':_0x16bb8a,'table':_0x47a5('0x36'),'id_type':_0x47a5('0x41'),'table_key':_0x389ed9[_0x47a5('0x3b')],'title':_0x47a5('0x42')+_0x389ed9['ticketNumber'],'id_display':_0x389ed9[_0x47a5('0x3c')]},'auth':_0x5d383d,'json':!![]};return rp(_0x72fe)[_0x47a5('0x19')](function(_0x1af800){_0x53eedf();})['catch'](function(){_0x53eedf();});});}function manageTags(_0x30ea7a,_0x4db625,_0x485e3c,_0x470da6,_0x943a15,_0x1c485b,_0x3603b7){return new Promise(function(_0x4966af,_0x144af9){var _0x5d1550=[];_0x4db625['forEach'](function(_0x5eb150){_0x5d1550['push'](getRemoteTag(_0x5eb150,_0x485e3c,_0x470da6,_0x1c485b,_0x3603b7));});return Promise[_0x47a5('0x43')](_0x5d1550)[_0x47a5('0x19')](function(_0x1e2bb4){if(_0x1e2bb4['length']){logger['info']('['+[_0x30ea7a[_0x47a5('0x14')]()]+_0x47a5('0x44'),_0x1e2bb4);var _0x45d4b6=[];_0x1e2bb4[_0x47a5('0x27')](function(_0xc45e25){_0x45d4b6['push'](assignTagToIncident(_0xc45e25,_0x485e3c,_0x470da6,_0x943a15,_0x1c485b));});return Promise[_0x47a5('0x43')](_0x45d4b6)['then'](function(){_0x4966af();})[_0x47a5('0x12')](function(){_0x4966af();});}else{_0x4966af();}});});}function getTags(_0x274d31,_0x4d545f,_0x32b4de,_0x345104,_0x132854,_0x3e8274){return function(_0x2d6494){return new Promise(function(_0x215634,_0x35cca8){var _0x3ac38c=[];var _0x57ed0a=_0x345104[_0x47a5('0x45')];if(_0x57ed0a&&_0x57ed0a[_0x47a5('0xd')]>0x0){_0x3ac38c=_[_0x47a5('0x46')](_0x57ed0a,_0x47a5('0x33'));}if(_0x3ac38c[_0x47a5('0xd')]>0x0){return manageTags(_0x274d31,_0x3ac38c,_0x4d545f,_0x32b4de,_0x2d6494,_0x132854,_0x3e8274)['then'](function(){_0x215634(_0x2d6494);});}else{_0x215634(_0x2d6494);}});};}function emit(_0xbec033,_0xdfcecc,_0x1224bc){var _0x144aaa=_0x47a5('0x47')+_0x47a5('0x48')+_0x47a5('0x49')+_0x47a5('0x4a');var _0x350af8={'uri':_0xbec033+_0x47a5('0x4b')+_0x1224bc+_0x144aaa};io['to'](util[_0x47a5('0x4c')](_0x47a5('0x4d'),_0xdfcecc))[_0x47a5('0x4e')](_0x47a5('0x4f'),_0x350af8);}exports['cs']=function(_0x3edd17,_0x5a6161,_0x42dd7d,_0x284fb8,_0x30504e,_0x4b42f3,_0x37ac59,_0x2e46af){var _0x36c67={};var _0x26f1ac={'user':_0x4b42f3['username'],'pass':_0x4b42f3[_0x47a5('0x50')]};var _0x522ccf=_0x47a5('0x51');var _0x487e21=_0x47a5('0x52');_0x4b42f3['remoteUri']=intUtil[_0x47a5('0x53')](_0x4b42f3[_0x47a5('0x54')]);_0x4b42f3[_0x47a5('0x55')]=intUtil['stripTrailingSlash'](_0x4b42f3['serverUrl']);var _0x4b8084=util[_0x47a5('0x4c')](_0x47a5('0x56'),_0x4b42f3[_0x47a5('0x54')]);_0x36c67[_0x47a5('0x16')]=!_['isNil'](_0x284fb8)?_0x284fb8[_0x47a5('0x57')]:null;_0x36c67[_0x47a5('0x1e')]=_0x4b42f3[_0x47a5('0x57')];_0x36c67[_0x47a5('0x22')]=_0x2e46af[_0x47a5('0x2d')]()===_0x47a5('0x35')?_0x5a6161[_0x47a5('0x58')]:_0x5a6161[_0x47a5('0x59')];_0x36c67[_0x47a5('0x5a')]=_0x2e46af===_0x47a5('0x5b')||_0x2e46af===_0x47a5('0x5c')?_0x47a5('0x5b'):'outbound';var _0x1e3212=util['format'](_0x47a5('0x5d'),_0x4b42f3[_0x47a5('0x55')],_0x5a6161[_0x47a5('0x5e')],md5(_0x5a6161[_0x47a5('0x5e')]));if(_0x30504e&&_0x30504e[_0x47a5('0x5f')]){logger[_0x47a5('0x10')](_0x47a5('0x60'),_0x47a5('0x61'));_0x5a6161[_0x47a5('0x62')]=_0x1e3212;}else if(_0x37ac59&&_0x37ac59[_0x47a5('0x63')]&&_0x37ac59[_0x47a5('0x63')]!==_0x47a5('0x64')){logger[_0x47a5('0x10')](_0x47a5('0x65'),_0x47a5('0x61'));_0x5a6161['recordingURL']=_0x1e3212;}else{_0x5a6161['recordingURL']='';}return getAdminUser(_0x2e46af,_0x26f1ac,_0x36c67,_0x4b8084,_0x487e21,_0x522ccf)['then'](getUser(_0x2e46af,_0x26f1ac,_0x4b8084,_0x487e21,_0x522ccf))['then'](getEndUser(_0x2e46af,_0x26f1ac,_0x4b8084,_0x487e21,_0x522ccf))[_0x47a5('0x19')](getTicket(_0x2e46af,_0x26f1ac,_0x4b8084,_0x42dd7d,_0x5a6161,_0x487e21))[_0x47a5('0x19')](function(_0x5d6916){logger[_0x47a5('0x10')](util[_0x47a5('0x4c')](_0x47a5('0x66'),_0x5d6916[_0x47a5('0x3b')]));logger[_0x47a5('0x10')](util[_0x47a5('0x4c')](_0x47a5('0x67'),_0x2e46af));if(_0x2e46af!==_0x47a5('0x5c')){logger[_0x47a5('0x10')]('['+[_0x2e46af[_0x47a5('0x14')]()]+']',_0x47a5('0x68'));emit(_0x4b42f3['remoteUri'],_0x284fb8[_0x47a5('0x33')],_0x5d6916[_0x47a5('0x3b')]);}})[_0x47a5('0x12')](function(_0x4f35ff){logger[_0x47a5('0x13')]('['+[_0x2e46af[_0x47a5('0x14')]()]+_0x47a5('0x69'),util['inspect'](_0x4f35ff,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x95ae=['socket.io-emitter','GET','then','result','length','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','adminEmail',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','sys_user?','endUserNumber','user','endUserId','],\x20getEndUser\x20crm','forEach','includes','picklist','type','nameField','customField','toLowerCase','toString','string','idField','content','variable','variableName','customVariable','Variable','name','outbound','POST','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','ticketNumber','push','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','format','user:%s','username','sysparm_limit=1','remoteUri','stripTrailingSlash','%s/api/now/table/','email','calleridnum','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','unmanaged','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','request-promise','md5','./util','../../../../config/environment','../../../../config/logger','redis'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x95ae,0x18d));var _0xe95a=function(_0x29d94e,_0xf386d6){_0x29d94e=_0x29d94e-0x0;var _0x106237=_0x95ae[_0x29d94e];return _0x106237;};'use strict';var _=require(_0xe95a('0x0'));var Promise=require('bluebird');var rp=require(_0xe95a('0x1'));var util=require('util');var md5=require(_0xe95a('0x2'));var Redis=require('ioredis');var intUtil=require(_0xe95a('0x3'));var config=require(_0xe95a('0x4'));var logger=require(_0xe95a('0x5'))('servicenow');config[_0xe95a('0x6')]=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe95a('0x7'))(new Redis(config[_0xe95a('0x6')]));function getAdminUser(_0x5df3c5,_0x27fd69,_0x62e9cb,_0x59dad8,_0x5ba5ae,_0x2b83bf){return new Promise(function(_0x3f2c52,_0x33eead){var _0x46be83={'method':_0xe95a('0x8'),'uri':_0x59dad8+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x5ba5ae+'&'+_0x2b83bf,'auth':_0x27fd69,'json':!![]};return rp(_0x46be83)[_0xe95a('0x9')](function(_0x48a487){if(_0x48a487[_0xe95a('0xa')][_0xe95a('0xb')]>0x0){_0x62e9cb[_0xe95a('0xc')]=_0x48a487['result'][0x0][_0xe95a('0xd')];}logger[_0xe95a('0xe')]('['+[_0x5df3c5[_0xe95a('0xf')]()]+_0xe95a('0x10'),_0x62e9cb);_0x3f2c52(_0x62e9cb);})[_0xe95a('0x11')](function(_0x4cc2e5){logger[_0xe95a('0x12')]('['+[_0x5df3c5[_0xe95a('0xf')]()]+']',_0x4cc2e5[_0xe95a('0x13')]);_0x33eead(_0x4cc2e5[_0xe95a('0x13')]);});});}function getUser(_0x1ed302,_0x55fda2,_0x193dfe,_0x3bca3c,_0x46ed58){return function(_0x58d8cb){logger[_0xe95a('0xe')]('['+[_0x1ed302[_0xe95a('0xf')]()]+_0xe95a('0x14'),_0x58d8cb);return new Promise(function(_0xe081a,_0x27ae03){if(intUtil[_0xe95a('0x15')](_0x58d8cb[_0xe95a('0x16')])){var _0x30fc2b={'method':_0xe95a('0x8'),'uri':_0x193dfe+_0xe95a('0x17')+_0x58d8cb[_0xe95a('0x16')]+'&'+_0x3bca3c+'&'+_0x46ed58,'auth':_0x55fda2,'json':!![]};logger[_0xe95a('0xe')]('['+[_0x1ed302[_0xe95a('0xf')]()]+_0xe95a('0x18'),_0x30fc2b);return rp(_0x30fc2b)[_0xe95a('0x9')](function(_0x5b66de){logger[_0xe95a('0xe')]('['+[_0x1ed302[_0xe95a('0xf')]()]+_0xe95a('0x19'),_0x5b66de);if(_0x5b66de[_0xe95a('0xa')][_0xe95a('0xb')]>0x0&&String(_0x5b66de[_0xe95a('0xa')][0x0]['active'])===_0xe95a('0x1a')){_0x58d8cb[_0xe95a('0x1b')]=_0x5b66de[_0xe95a('0xa')][0x0][_0xe95a('0xd')];}else{_0x58d8cb[_0xe95a('0x1b')]=_0x58d8cb['adminId'];_0x58d8cb[_0xe95a('0x16')]=_0x58d8cb[_0xe95a('0x1c')];}logger['info']('['+[_0x1ed302[_0xe95a('0xf')]()]+'],\x20getUser\x20crm',_0x58d8cb);_0xe081a(_0x58d8cb);})['catch'](function(_0x2c3848){logger['error']('['+[_0x1ed302[_0xe95a('0xf')]()]+']',_0x2c3848['message']);_0x27ae03(_0x2c3848[_0xe95a('0x13')]);});}else{logger['info']('['+[_0x1ed302[_0xe95a('0xf')]()]+_0xe95a('0x1d'));_0x58d8cb[_0xe95a('0x1b')]=_0x58d8cb['adminId'];_0x58d8cb['userEmail']=_0x58d8cb[_0xe95a('0x1c')];_0xe081a(_0x58d8cb);}});};}function createEndUser(_0x28032c,_0x2625d9,_0x5ba508,_0xd160ee,_0x49b706){logger['info']('['+[_0x28032c[_0xe95a('0xf')]()]+_0xe95a('0x1e'),_0x5ba508);return new Promise(function(_0xdae841,_0x89bf6f){var _0x1a4bff={'method':'POST','uri':_0xd160ee+_0xe95a('0x1f')+_0x49b706,'body':{'user_name':_0x5ba508[_0xe95a('0x20')],'roles':_0xe95a('0x21'),'first_name':_0x5ba508[_0xe95a('0x20')],'active':_0xe95a('0x1a'),'date_format':'System','phone':_0x5ba508['endUserNumber']},'auth':_0x2625d9,'json':!![]};return rp(_0x1a4bff)[_0xe95a('0x9')](function(_0x339c77){logger['info']('['+[_0x28032c[_0xe95a('0xf')]()]+'],\x20EndUser\x20schema',_0x339c77['result']);_0x5ba508[_0xe95a('0x22')]=_0x339c77[_0xe95a('0xa')]['sys_id'];_0xdae841(_0x5ba508);})[_0xe95a('0x11')](function(_0x299058){logger[_0xe95a('0x12')]('['+[_0x28032c[_0xe95a('0xf')]()]+']',_0x299058[_0xe95a('0x13')]);_0x89bf6f(_0x299058[_0xe95a('0x13')]);});});}function getEndUser(_0x54871e,_0x1b7615,_0x5cd614,_0x4d4824,_0x195357){return function(_0x3ff9c9){logger[_0xe95a('0xe')]('['+[_0x54871e[_0xe95a('0xf')]()]+'],\x20getEndUser\x20input\x20crm',_0x3ff9c9);return new Promise(function(_0x2537f2,_0x586574){var _0x5c8bec={'method':_0xe95a('0x8'),'uri':_0x5cd614+'sys_user?sysparm_query=phone%3D'+_0x3ff9c9[_0xe95a('0x20')]+'&'+_0x4d4824+'&'+_0x195357,'auth':_0x1b7615,'json':!![]};return rp(_0x5c8bec)['then'](function(_0x48cb01){if(_0x48cb01[_0xe95a('0xa')][_0xe95a('0xb')]>0x0){_0x3ff9c9['endUserId']=_0x48cb01[_0xe95a('0xa')][0x0][_0xe95a('0xd')];logger[_0xe95a('0xe')]('['+[_0x54871e[_0xe95a('0xf')]()]+_0xe95a('0x23'),_0x3ff9c9);_0x2537f2(_0x3ff9c9);}else{return createEndUser(_0x54871e,_0x1b7615,_0x3ff9c9,_0x5cd614,_0x4d4824)[_0xe95a('0x9')](function(_0x5b96e5){logger[_0xe95a('0xe')]('['+[_0x54871e[_0xe95a('0xf')]()]+'],\x20createEndUser\x20crm',_0x5b96e5);_0x2537f2(_0x5b96e5);});}})['catch'](function(_0x342617){logger[_0xe95a('0x12')]('['+[_0x54871e['toUpperCase']()]+']',_0x342617[_0xe95a('0x13')]);_0x586574(_0x342617['message']);});});};}function getCustomFields(_0xf19610,_0x47e2e4){var _0x1db030={};if(_0xf19610[_0xe95a('0xb')]>0x0){_[_0xe95a('0x24')](_0xf19610,function(_0x1b18d1){if(_[_0xe95a('0x25')](['string',_0xe95a('0x26')],_0x1b18d1[_0xe95a('0x27')])&&_0x1b18d1[_0xe95a('0x28')]&&!_0x1b18d1[_0xe95a('0x29')]){_0x1db030[_0x1b18d1[_0xe95a('0x28')][_0xe95a('0x2a')]()]=_0x1b18d1['content'][_0xe95a('0x2b')]();}else if(_[_0xe95a('0x25')]([_0xe95a('0x2c'),_0xe95a('0x26')],_0x1b18d1[_0xe95a('0x27')])&&_0x1b18d1[_0xe95a('0x2d')]&&_0x1b18d1[_0xe95a('0x29')]){_0x1db030[_0x1b18d1[_0xe95a('0x2d')]['toLowerCase']()]=_0x1b18d1[_0xe95a('0x2e')][_0xe95a('0x2b')]();}else if(_0x1b18d1[_0xe95a('0x27')]===_0xe95a('0x2f')&&_0x1b18d1[_0xe95a('0x30')]&&_0x1b18d1['idField']&&_0x1b18d1['customField']){_0x1db030[_0x1b18d1[_0xe95a('0x2d')][_0xe95a('0x2a')]()]=_0x47e2e4[_0x1b18d1[_0xe95a('0x30')]][_0xe95a('0x2b')]();}else if(_0x1b18d1['type']===_0xe95a('0x31')&&_0x1b18d1[_0xe95a('0x32')]&&_0x1b18d1['Variable'][_0xe95a('0x33')]&&_0x1b18d1[_0xe95a('0x2d')]&&_0x1b18d1[_0xe95a('0x29')]){_0x1db030[_0x1b18d1[_0xe95a('0x2d')][_0xe95a('0x2a')]()]=_0x47e2e4[_0x1b18d1[_0xe95a('0x32')][_0xe95a('0x33')]['toLowerCase']()][_0xe95a('0x2b')]();}});}return _0x1db030;}function getTicket(_0x156dea,_0x595b60,_0x2f2ae0,_0x3a262d,_0x1b239e,_0x199711){return function(_0x41114e){logger[_0xe95a('0xe')]('['+[_0x156dea['toUpperCase']()]+']\x20getTicket\x20input\x20crm',_0x41114e);return new Promise(function(_0x4693b2,_0x7259ed){var _0x3855ab=_0x156dea[_0xe95a('0x2a')]()===_0xe95a('0x34')?_0x41114e['userId']:_0x41114e[_0xe95a('0x22')];var _0x19bdfd={'method':_0xe95a('0x35'),'uri':_0x2f2ae0+_0xe95a('0x36')+'?'+_0x199711,'body':Object['assign']({},{'active':_0xe95a('0x1a'),'caller_id':_0x3855ab,'assigned_to':_0x41114e['userId'],'short_description':intUtil[_0xe95a('0x37')](_0x3a262d[_0xe95a('0x38')],_0x1b239e,'\x20'),'description':intUtil[_0xe95a('0x37')](_0x3a262d[_0xe95a('0x39')],_0x1b239e,'\x0a')},getCustomFields(_0x3a262d[_0xe95a('0x3a')],_0x1b239e)),'auth':_0x595b60,'json':!![]};return rp(_0x19bdfd)['then'](function(_0x3674e9){logger[_0xe95a('0xe')]('['+[_0x156dea['toUpperCase']()]+_0xe95a('0x3b'),_0x3674e9[_0xe95a('0xa')]);_0x41114e[_0xe95a('0x3c')]=_0x3674e9[_0xe95a('0xa')][_0xe95a('0xd')];_0x41114e['ticketNumber']=_0x3674e9[_0xe95a('0xa')][_0xe95a('0x3d')];logger['info']('['+[_0x156dea['toUpperCase']()]+_0xe95a('0x3e'),_0x41114e);_0x4693b2(_0x41114e);})[_0xe95a('0x11')](function(_0x44f2ee){logger[_0xe95a('0x12')]('['+[_0x156dea['toUpperCase']()]+']',_0x44f2ee['message']);_0x7259ed(_0x44f2ee[_0xe95a('0x13')]);});});};}function createRemoteTag(_0x4b2f43,_0x111700,_0x1ff3f8,_0xdf028c){return new Promise(function(_0x3f846c,_0x893680){var _0x26befe={'method':_0xe95a('0x35'),'uri':_0x1ff3f8+_0xe95a('0x3f')+'?'+_0xdf028c,'body':{'short_description':_0x4b2f43,'global':!![],'active':!![],'name':_0x4b2f43},'auth':_0x111700,'json':!![]};return rp(_0x26befe)[_0xe95a('0x9')](function(_0x10774c){var _0x3db4ef=_0x10774c['result'][_0xe95a('0xd')];_0x3f846c(_0x3db4ef);});});}function getRemoteTag(_0x2cdca8,_0x1bbbc2,_0x3d79b0,_0x4f8568,_0x2ab3e4){return new Promise(function(_0x1238a1,_0x4f85ab){var _0x4e577d={'method':_0xe95a('0x8'),'uri':_0x3d79b0+'label'+_0xe95a('0x40')+_0x2cdca8+'&'+_0x4f8568,'auth':_0x1bbbc2,'json':!![]};return rp(_0x4e577d)[_0xe95a('0x9')](function(_0x5b8155){if(_0x5b8155['result'][_0xe95a('0xb')]>0x0){var _0x42b4c0=_0x5b8155[_0xe95a('0xa')][0x0][_0xe95a('0xd')];_0x1238a1(_0x42b4c0);}else{return createRemoteTag(_0x2cdca8,_0x1bbbc2,_0x3d79b0,_0x4f8568)[_0xe95a('0x9')](function(_0x1c45ab){_0x1238a1(_0x1c45ab);});}});});}function assignTagToIncident(_0x4b0af6,_0x40eb74,_0x46b777,_0x183ed6,_0x3b58cf){return new Promise(function(_0x2e1d53,_0xecea45){var _0x1f9c1b={'method':_0xe95a('0x35'),'uri':_0x46b777+_0xe95a('0x41')+'?'+_0x3b58cf,'body':{'label':_0x4b0af6,'table':'incident','id_type':_0xe95a('0x42'),'table_key':_0x183ed6[_0xe95a('0x3c')],'title':'Incident\x20-\x20'+_0x183ed6[_0xe95a('0x43')],'id_display':_0x183ed6[_0xe95a('0x43')]},'auth':_0x40eb74,'json':!![]};return rp(_0x1f9c1b)[_0xe95a('0x9')](function(_0x18570b){_0x2e1d53();})[_0xe95a('0x11')](function(){_0x2e1d53();});});}function manageTags(_0x18033a,_0x395bf8,_0x1d10b9,_0x18b909,_0x2785c3,_0x2d2d7b,_0x4f3610){return new Promise(function(_0x57310a,_0x4aee40){var _0x292470=[];_0x395bf8[_0xe95a('0x24')](function(_0x4bf221){_0x292470[_0xe95a('0x44')](getRemoteTag(_0x4bf221,_0x1d10b9,_0x18b909,_0x2d2d7b,_0x4f3610));});return Promise[_0xe95a('0x45')](_0x292470)['then'](function(_0x4e1c11){if(_0x4e1c11[_0xe95a('0xb')]){logger[_0xe95a('0xe')]('['+[_0x18033a['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x4e1c11);var _0x1d49a7=[];_0x4e1c11['forEach'](function(_0x33652b){_0x1d49a7[_0xe95a('0x44')](assignTagToIncident(_0x33652b,_0x1d10b9,_0x18b909,_0x2785c3,_0x2d2d7b));});return Promise[_0xe95a('0x45')](_0x1d49a7)[_0xe95a('0x9')](function(){_0x57310a();})[_0xe95a('0x11')](function(){_0x57310a();});}else{_0x57310a();}});});}function getTags(_0x1f2e82,_0x975170,_0x55d8a6,_0x8bbf75,_0x1ad97c,_0x11e23){return function(_0x134543){return new Promise(function(_0x4c06d4,_0x55d4eb){var _0xa13c8=[];var _0x4810d2=_0x8bbf75[_0xe95a('0x46')];if(_0x4810d2&&_0x4810d2[_0xe95a('0xb')]>0x0){_0xa13c8=_[_0xe95a('0x47')](_0x4810d2,_0xe95a('0x33'));}if(_0xa13c8[_0xe95a('0xb')]>0x0){return manageTags(_0x1f2e82,_0xa13c8,_0x975170,_0x55d8a6,_0x134543,_0x1ad97c,_0x11e23)['then'](function(){_0x4c06d4(_0x134543);});}else{_0x4c06d4(_0x134543);}});};}function emit(_0x41e184,_0x39ea57,_0x32a8e0){var _0x5de0b3=_0xe95a('0x48')+_0xe95a('0x49')+_0xe95a('0x4a')+_0xe95a('0x4b');var _0x120cd2={'uri':_0x41e184+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x32a8e0+_0x5de0b3};io['to'](util[_0xe95a('0x4c')](_0xe95a('0x4d'),_0x39ea57))['emit']('trigger:browser:url',_0x120cd2);}exports['cs']=function(_0x387a36,_0x2cf99b,_0x3b92ca,_0x128937,_0x531b08,_0x12a8f0,_0x58731f,_0x2bae84){var _0x25a066={};var _0x441220={'user':_0x12a8f0[_0xe95a('0x4e')],'pass':_0x12a8f0['password']};var _0x1f91d1=_0xe95a('0x4f');var _0x2e4aeb='sysparm_display_value=true';_0x12a8f0[_0xe95a('0x50')]=intUtil[_0xe95a('0x51')](_0x12a8f0['remoteUri']);_0x12a8f0['serverUrl']=intUtil['stripTrailingSlash'](_0x12a8f0['serverUrl']);var _0x184c58=util[_0xe95a('0x4c')](_0xe95a('0x52'),_0x12a8f0['remoteUri']);_0x25a066[_0xe95a('0x16')]=!_['isNil'](_0x128937)?_0x128937['email']:null;_0x25a066[_0xe95a('0x1c')]=_0x12a8f0[_0xe95a('0x53')];_0x25a066[_0xe95a('0x20')]=_0x2bae84[_0xe95a('0x2a')]()===_0xe95a('0x34')?_0x2cf99b['destcalleridnum']:_0x2cf99b[_0xe95a('0x54')];_0x25a066['callDirection']=_0x2bae84==='queue'||_0x2bae84==='unmanaged'?_0xe95a('0x55'):_0xe95a('0x34');var _0x17b0e7=util[_0xe95a('0x4c')](_0xe95a('0x56'),_0x12a8f0[_0xe95a('0x57')],_0x2cf99b[_0xe95a('0x58')],md5(_0x2cf99b['uniqueid']));if(_0x531b08&&_0x531b08[_0xe95a('0x59')]){logger[_0xe95a('0xe')](_0xe95a('0x5a'),_0xe95a('0x5b'));_0x2cf99b['recordingURL']=_0x17b0e7;}else if(_0x58731f&&_0x58731f['recordingFormat']&&_0x58731f[_0xe95a('0x5c')]!==_0xe95a('0x5d')){logger[_0xe95a('0xe')](_0xe95a('0x5e'),_0xe95a('0x5b'));_0x2cf99b[_0xe95a('0x5f')]=_0x17b0e7;}else{_0x2cf99b['recordingURL']='';}return getAdminUser(_0x2bae84,_0x441220,_0x25a066,_0x184c58,_0x2e4aeb,_0x1f91d1)[_0xe95a('0x9')](getUser(_0x2bae84,_0x441220,_0x184c58,_0x2e4aeb,_0x1f91d1))[_0xe95a('0x9')](getEndUser(_0x2bae84,_0x441220,_0x184c58,_0x2e4aeb,_0x1f91d1))['then'](getTicket(_0x2bae84,_0x441220,_0x184c58,_0x3b92ca,_0x2cf99b,_0x2e4aeb))['then'](function(_0x2ec531){logger[_0xe95a('0xe')](util['format'](_0xe95a('0x60'),_0x2ec531[_0xe95a('0x3c')]));logger[_0xe95a('0xe')](util['format'](_0xe95a('0x61'),_0x2bae84));if(_0x2bae84!==_0xe95a('0x62')){logger[_0xe95a('0xe')]('['+[_0x2bae84[_0xe95a('0xf')]()]+']',_0xe95a('0x63'));emit(_0x12a8f0['remoteUri'],_0x128937['name'],_0x2ec531[_0xe95a('0x3c')]);}})[_0xe95a('0x11')](function(_0x41d7e6){logger[_0xe95a('0x12')]('['+[_0x2bae84[_0xe95a('0xf')]()]+_0xe95a('0x64'),util['inspect'](_0x41d7e6,{'showHidden':!![],'depth':null}));});};
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