Built motion from commit da617fac.|2.6.6
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 7f72ae8..baa23fa 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x449a=[']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push','all','forEach','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','inspect','lodash','bluebird','md5','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','validateEmail','userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','result','true','userId','adminEmail','],\x20getUser\x20crm','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','],\x20getEndUser\x20crm','includes','picklist','type','nameField','content','customField','idField','toLowerCase','toString','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Descriptions','Fields'];(function(_0x5a77f9,_0x17d349){var _0x241b66=function(_0x1b4a1c){while(--_0x1b4a1c){_0x5a77f9['push'](_0x5a77f9['shift']());}};_0x241b66(++_0x17d349);}(_0x449a,0xf7));var _0xa449=function(_0x24259d,_0x64a194){_0x24259d=_0x24259d-0x0;var _0x5a701=_0x449a[_0x24259d];return _0x5a701;};'use strict';var _=require(_0xa449('0x0'));var Promise=require(_0xa449('0x1'));var rp=require('request-promise');var util=require('util');var md5=require(_0xa449('0x2'));var Redis=require('ioredis');var intUtil=require(_0xa449('0x3'));var config=require(_0xa449('0x4'));var logger=require(_0xa449('0x5'))('servicenow');config[_0xa449('0x6')]=_['defaults'](config[_0xa449('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0xa449('0x7'))(new Redis(config['redis']));function getAdminUser(_0x48f62c,_0x43ccc4,_0x5135f7,_0x1a591e,_0x53c6e1,_0x5aad3f){return new Promise(function(_0x76e62,_0x25b0eb){var _0x6af1c8={'method':'GET','uri':_0x1a591e+_0xa449('0x8')+'&'+_0x53c6e1+'&'+_0x5aad3f,'auth':_0x43ccc4,'json':!![]};return rp(_0x6af1c8)[_0xa449('0x9')](function(_0x51726c){if(_0x51726c['result'][_0xa449('0xa')]>0x0){_0x5135f7[_0xa449('0xb')]=_0x51726c['result'][0x0][_0xa449('0xc')];}logger[_0xa449('0xd')]('['+[_0x48f62c[_0xa449('0xe')]()]+_0xa449('0xf'),_0x5135f7);_0x76e62(_0x5135f7);})[_0xa449('0x10')](function(_0x9dc951){logger[_0xa449('0x11')]('['+[_0x48f62c[_0xa449('0xe')]()]+']',_0x9dc951[_0xa449('0x12')]);_0x25b0eb(_0x9dc951[_0xa449('0x12')]);});});}function getUser(_0x55cc83,_0x12721f,_0x1f1d71,_0x19a380,_0x4d67c3){return function(_0x55462){logger[_0xa449('0xd')]('['+[_0x55cc83['toUpperCase']()]+'],\x20getUser\x20input\x20crm',_0x55462);return new Promise(function(_0x6c12a1,_0x41b0b0){if(intUtil[_0xa449('0x13')](_0x55462[_0xa449('0x14')])){var _0x1971e1={'method':_0xa449('0x15'),'uri':_0x1f1d71+_0xa449('0x16')+_0x55462['userEmail']+'&'+_0x19a380+'&'+_0x4d67c3,'auth':_0x12721f,'json':!![]};logger[_0xa449('0xd')]('['+[_0x55cc83[_0xa449('0xe')]()]+_0xa449('0x17'),_0x1971e1);return rp(_0x1971e1)[_0xa449('0x9')](function(_0x4926d6){logger[_0xa449('0xd')]('['+[_0x55cc83['toUpperCase']()]+_0xa449('0x18'),_0x4926d6);if(_0x4926d6[_0xa449('0x19')][_0xa449('0xa')]>0x0&&String(_0x4926d6[_0xa449('0x19')][0x0]['active'])===_0xa449('0x1a')){_0x55462['userId']=_0x4926d6['result'][0x0][_0xa449('0xc')];}else{_0x55462[_0xa449('0x1b')]=_0x55462['adminId'];_0x55462[_0xa449('0x14')]=_0x55462[_0xa449('0x1c')];}logger[_0xa449('0xd')]('['+[_0x55cc83[_0xa449('0xe')]()]+_0xa449('0x1d'),_0x55462);_0x6c12a1(_0x55462);})[_0xa449('0x10')](function(_0x4e370d){logger[_0xa449('0x11')]('['+[_0x55cc83[_0xa449('0xe')]()]+']',_0x4e370d['message']);_0x41b0b0(_0x4e370d['message']);});}else{logger[_0xa449('0xd')]('['+[_0x55cc83['toUpperCase']()]+']\x20using\x20admin\x20profile');_0x55462[_0xa449('0x1b')]=_0x55462[_0xa449('0xb')];_0x55462[_0xa449('0x14')]=_0x55462[_0xa449('0x1c')];_0x6c12a1(_0x55462);}});};}function createEndUser(_0x2750d0,_0x4ac236,_0x11229d,_0x50077a,_0x58ca06){logger[_0xa449('0xd')]('['+[_0x2750d0[_0xa449('0xe')]()]+_0xa449('0x1e'),_0x11229d);return new Promise(function(_0x3f146c,_0x1f88b7){var _0x1fe4d4={'method':_0xa449('0x1f'),'uri':_0x50077a+_0xa449('0x20')+_0x58ca06,'body':{'user_name':_0x11229d[_0xa449('0x21')],'roles':_0xa449('0x22'),'first_name':_0x11229d[_0xa449('0x21')],'active':_0xa449('0x1a'),'date_format':'System','phone':_0x11229d[_0xa449('0x21')]},'auth':_0x4ac236,'json':!![]};return rp(_0x1fe4d4)[_0xa449('0x9')](function(_0x5334a3){logger[_0xa449('0xd')]('['+[_0x2750d0['toUpperCase']()]+_0xa449('0x23'),_0x5334a3[_0xa449('0x19')]);_0x11229d[_0xa449('0x24')]=_0x5334a3['result'][_0xa449('0xc')];_0x3f146c(_0x11229d);})[_0xa449('0x10')](function(_0x220901){logger['error']('['+[_0x2750d0['toUpperCase']()]+']',_0x220901[_0xa449('0x12')]);_0x1f88b7(_0x220901[_0xa449('0x12')]);});});}function getEndUser(_0x609735,_0x2b1340,_0x5bf27e,_0x57dfa9,_0x593af4){return function(_0x58b17c){logger[_0xa449('0xd')]('['+[_0x609735[_0xa449('0xe')]()]+_0xa449('0x25'),_0x58b17c);return new Promise(function(_0x2cebdc,_0x284ee3){var _0x4e5881={'method':'GET','uri':_0x5bf27e+'sys_user?sysparm_query=phone%3D'+_0x58b17c[_0xa449('0x21')]+'&'+_0x57dfa9+'&'+_0x593af4,'auth':_0x2b1340,'json':!![]};return rp(_0x4e5881)[_0xa449('0x9')](function(_0x535cfa){if(_0x535cfa[_0xa449('0x19')]['length']>0x0){_0x58b17c[_0xa449('0x24')]=_0x535cfa['result'][0x0]['sys_id'];logger[_0xa449('0xd')]('['+[_0x609735[_0xa449('0xe')]()]+_0xa449('0x26'),_0x58b17c);_0x2cebdc(_0x58b17c);}else{return createEndUser(_0x609735,_0x2b1340,_0x58b17c,_0x5bf27e,_0x57dfa9)['then'](function(_0x1e27b7){logger['info']('['+[_0x609735['toUpperCase']()]+'],\x20createEndUser\x20crm',_0x1e27b7);_0x2cebdc(_0x1e27b7);});}})[_0xa449('0x10')](function(_0x139668){logger[_0xa449('0x11')]('['+[_0x609735[_0xa449('0xe')]()]+']',_0x139668['message']);_0x284ee3(_0x139668[_0xa449('0x12')]);});});};}function getCustomFields(_0x55021d,_0x4e7e72){var _0x5bed0e={};if(_0x55021d[_0xa449('0xa')]>0x0){_['forEach'](_0x55021d,function(_0x1695a0){if(_[_0xa449('0x27')](['string',_0xa449('0x28')],_0x1695a0[_0xa449('0x29')])&&_0x1695a0[_0xa449('0x2a')]&&!_0x1695a0['customField']){_0x5bed0e[_0x1695a0[_0xa449('0x2a')]['toLowerCase']()]=_0x1695a0[_0xa449('0x2b')]['toString']();}else if(_[_0xa449('0x27')](['string','picklist'],_0x1695a0[_0xa449('0x29')])&&_0x1695a0['idField']&&_0x1695a0[_0xa449('0x2c')]){_0x5bed0e[_0x1695a0[_0xa449('0x2d')][_0xa449('0x2e')]()]=_0x1695a0['content'][_0xa449('0x2f')]();}else if(_0x1695a0['type']==='variable'&&_0x1695a0[_0xa449('0x30')]&&_0x1695a0[_0xa449('0x2d')]&&_0x1695a0[_0xa449('0x2c')]){_0x5bed0e[_0x1695a0[_0xa449('0x2d')][_0xa449('0x2e')]()]=_0x4e7e72[_0x1695a0[_0xa449('0x30')]]['toString']();}else if(_0x1695a0[_0xa449('0x29')]===_0xa449('0x31')&&_0x1695a0[_0xa449('0x32')]&&_0x1695a0[_0xa449('0x32')]['name']&&_0x1695a0['idField']&&_0x1695a0[_0xa449('0x2c')]){_0x5bed0e[_0x1695a0['idField']['toLowerCase']()]=_0x4e7e72[_0x1695a0[_0xa449('0x32')][_0xa449('0x33')][_0xa449('0x2e')]()]['toString']();}});}return _0x5bed0e;}function getTicket(_0x1dab5c,_0xa9493c,_0x3c57a1,_0x4a38e8,_0x4305f5,_0x3da29a){return function(_0x95250){logger[_0xa449('0xd')]('['+[_0x1dab5c[_0xa449('0xe')]()]+_0xa449('0x34'),_0x95250);return new Promise(function(_0x533bd2,_0x94b034){var _0x507a9d=_0x1dab5c[_0xa449('0x2e')]()===_0xa449('0x35')?_0x95250['userId']:_0x95250['endUserId'];var _0x13c458={'method':'POST','uri':_0x3c57a1+'incident'+'?'+_0x3da29a,'body':Object[_0xa449('0x36')]({},{'active':_0xa449('0x1a'),'caller_id':_0x507a9d,'assigned_to':_0x95250[_0xa449('0x1b')],'short_description':intUtil[_0xa449('0x37')](_0x4a38e8[_0xa449('0x38')],_0x4305f5,'\x20'),'description':intUtil[_0xa449('0x37')](_0x4a38e8[_0xa449('0x39')],_0x4305f5,'\x0a')},getCustomFields(_0x4a38e8[_0xa449('0x3a')],_0x4305f5)),'auth':_0xa9493c,'json':!![]};return rp(_0x13c458)[_0xa449('0x9')](function(_0x38ef93){logger['info']('['+[_0x1dab5c['toUpperCase']()]+_0xa449('0x3b'),_0x38ef93[_0xa449('0x19')]);_0x95250[_0xa449('0x3c')]=_0x38ef93[_0xa449('0x19')][_0xa449('0xc')];_0x95250[_0xa449('0x3d')]=_0x38ef93['result'][_0xa449('0x3e')];logger[_0xa449('0xd')]('['+[_0x1dab5c['toUpperCase']()]+_0xa449('0x3f'),_0x95250);_0x533bd2(_0x95250);})['catch'](function(_0x16edc2){logger[_0xa449('0x11')]('['+[_0x1dab5c[_0xa449('0xe')]()]+']',_0x16edc2[_0xa449('0x12')]);_0x94b034(_0x16edc2['message']);});});};}function createRemoteTag(_0x23ae7d,_0x2ce090,_0x4334c8,_0x330aed){return new Promise(function(_0x45d244,_0x1d323f){var _0x2ac4ea={'method':_0xa449('0x1f'),'uri':_0x4334c8+_0xa449('0x40')+'?'+_0x330aed,'body':{'short_description':_0x23ae7d,'global':!![],'active':!![],'name':_0x23ae7d},'auth':_0x2ce090,'json':!![]};return rp(_0x2ac4ea)[_0xa449('0x9')](function(_0x44287f){var _0x34dc0b=_0x44287f['result'][_0xa449('0xc')];_0x45d244(_0x34dc0b);});});}function getRemoteTag(_0x492454,_0x2803a1,_0x30200f,_0x17aa28,_0x3bdce8){return new Promise(function(_0x6ae3,_0x5c8fdd){var _0x389110={'method':'GET','uri':_0x30200f+_0xa449('0x40')+_0xa449('0x41')+_0x492454+'&'+_0x17aa28,'auth':_0x2803a1,'json':!![]};return rp(_0x389110)[_0xa449('0x9')](function(_0x850ec5){if(_0x850ec5[_0xa449('0x19')][_0xa449('0xa')]>0x0){var _0x41a2e4=_0x850ec5[_0xa449('0x19')][0x0][_0xa449('0xc')];_0x6ae3(_0x41a2e4);}else{return createRemoteTag(_0x492454,_0x2803a1,_0x30200f,_0x17aa28)[_0xa449('0x9')](function(_0x2db064){_0x6ae3(_0x2db064);});}});});}function assignTagToIncident(_0x289dcb,_0x2610a7,_0x535b87,_0x1b806e,_0x35d8d7){return new Promise(function(_0x42e976,_0x5983ae){var _0x1f9a03={'method':_0xa449('0x1f'),'uri':_0x535b87+_0xa449('0x42')+'?'+_0x35d8d7,'body':{'label':_0x289dcb,'table':'incident','id_type':_0xa449('0x43'),'table_key':_0x1b806e[_0xa449('0x3c')],'title':_0xa449('0x44')+_0x1b806e[_0xa449('0x3d')],'id_display':_0x1b806e[_0xa449('0x3d')]},'auth':_0x2610a7,'json':!![]};return rp(_0x1f9a03)[_0xa449('0x9')](function(_0x421404){_0x42e976();})['catch'](function(){_0x42e976();});});}function manageTags(_0x1dc8d1,_0x40b97f,_0x4a8557,_0x1bb797,_0x411fa0,_0x42dbc7,_0x1e6210){return new Promise(function(_0x53eae8,_0x3eff55){var _0x23e2b0=[];_0x40b97f['forEach'](function(_0x5a5332){_0x23e2b0[_0xa449('0x45')](getRemoteTag(_0x5a5332,_0x4a8557,_0x1bb797,_0x42dbc7,_0x1e6210));});return Promise[_0xa449('0x46')](_0x23e2b0)[_0xa449('0x9')](function(_0x5884d2){if(_0x5884d2[_0xa449('0xa')]){logger[_0xa449('0xd')]('['+[_0x1dc8d1[_0xa449('0xe')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x5884d2);var _0x5efcea=[];_0x5884d2[_0xa449('0x47')](function(_0x1d4375){_0x5efcea['push'](assignTagToIncident(_0x1d4375,_0x4a8557,_0x1bb797,_0x411fa0,_0x42dbc7));});return Promise[_0xa449('0x46')](_0x5efcea)[_0xa449('0x9')](function(){_0x53eae8();})[_0xa449('0x10')](function(){_0x53eae8();});}else{_0x53eae8();}});});}function getTags(_0x419d03,_0x5ca4a9,_0x855e59,_0x147f74,_0x92a6fb,_0x562aa5){return function(_0x3e6ba){return new Promise(function(_0x270ed9,_0x1c84a8){var _0x35f4e7=[];var _0x50705d=_0x147f74['Tags'];if(_0x50705d&&_0x50705d['length']>0x0){_0x35f4e7=_['map'](_0x50705d,'name');}if(_0x35f4e7[_0xa449('0xa')]>0x0){return manageTags(_0x419d03,_0x35f4e7,_0x5ca4a9,_0x855e59,_0x3e6ba,_0x92a6fb,_0x562aa5)['then'](function(){_0x270ed9(_0x3e6ba);});}else{_0x270ed9(_0x3e6ba);}});};}function emit(_0x3fc844,_0x22b725,_0x1e32f0){var _0x53ad9b=_0xa449('0x48')+_0xa449('0x49')+_0xa449('0x4a')+_0xa449('0x4b');var _0x34ff65={'uri':_0x3fc844+_0xa449('0x4c')+_0x1e32f0+_0x53ad9b};io['to'](util[_0xa449('0x4d')]('user:%s',_0x22b725))[_0xa449('0x4e')]('trigger:browser:url',_0x34ff65);}exports['cs']=function(_0x56074a,_0x40f477,_0x5bcbb8,_0xe8baf6,_0x3a10fc,_0x45ff8b,_0x30b622,_0x2fb395){var _0x253538={};var _0x177360={'user':_0x45ff8b[_0xa449('0x4f')],'pass':_0x45ff8b['password']};var _0x46ee5d=_0xa449('0x50');var _0x21dbac=_0xa449('0x51');_0x45ff8b[_0xa449('0x52')]=intUtil[_0xa449('0x53')](_0x45ff8b[_0xa449('0x52')]);_0x45ff8b[_0xa449('0x54')]=intUtil[_0xa449('0x53')](_0x45ff8b['serverUrl']);var _0x5cf596=util[_0xa449('0x4d')](_0xa449('0x55'),_0x45ff8b['remoteUri']);_0x253538[_0xa449('0x14')]=!_[_0xa449('0x56')](_0xe8baf6)?_0xe8baf6[_0xa449('0x57')]:null;_0x253538[_0xa449('0x1c')]=_0x45ff8b['email'];_0x253538[_0xa449('0x21')]=_0x2fb395[_0xa449('0x2e')]()===_0xa449('0x35')?_0x40f477[_0xa449('0x58')]:_0x40f477[_0xa449('0x59')];_0x253538[_0xa449('0x5a')]=_0x2fb395===_0xa449('0x5b')||_0x2fb395===_0xa449('0x5c')?_0xa449('0x5b'):_0xa449('0x35');var _0x239a59=util[_0xa449('0x4d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x45ff8b['serverUrl'],_0x40f477[_0xa449('0x5d')],md5(_0x40f477[_0xa449('0x5d')]));if(_0x3a10fc&&_0x3a10fc[_0xa449('0x5e')]){logger['info'](_0xa449('0x5f'),_0xa449('0x60'));_0x40f477[_0xa449('0x61')]=_0x239a59;}else if(_0x30b622&&_0x30b622[_0xa449('0x62')]&&_0x30b622['recordingFormat']!=='none'){logger[_0xa449('0xd')]('[OUTBOUND]',_0xa449('0x60'));_0x40f477[_0xa449('0x61')]=_0x239a59;}else{_0x40f477[_0xa449('0x61')]='';}return getAdminUser(_0x2fb395,_0x177360,_0x253538,_0x5cf596,_0x21dbac,_0x46ee5d)[_0xa449('0x9')](getUser(_0x2fb395,_0x177360,_0x5cf596,_0x21dbac,_0x46ee5d))[_0xa449('0x9')](getEndUser(_0x2fb395,_0x177360,_0x5cf596,_0x21dbac,_0x46ee5d))[_0xa449('0x9')](getTicket(_0x2fb395,_0x177360,_0x5cf596,_0x5bcbb8,_0x40f477,_0x21dbac))[_0xa449('0x9')](function(_0x93099a){logger[_0xa449('0xd')](util['format'](_0xa449('0x63'),_0x93099a[_0xa449('0x3c')]));logger[_0xa449('0xd')](util[_0xa449('0x4d')]('call\x20direction:\x20%s',_0x2fb395));if(_0x2fb395!=='unmanaged'){logger[_0xa449('0xd')]('['+[_0x2fb395[_0xa449('0xe')]()]+']',_0xa449('0x64'));emit(_0x45ff8b[_0xa449('0x52')],_0xe8baf6[_0xa449('0x33')],_0x93099a['ticketId']);}})[_0xa449('0x10')](function(_0x32782e){logger[_0xa449('0x11')]('['+[_0x2fb395[_0xa449('0xe')]()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0xa449('0x65')](_0x32782e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x95ae=['socket.io-emitter','GET','then','result','length','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','adminEmail',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','sys_user?','endUserNumber','user','endUserId','],\x20getEndUser\x20crm','forEach','includes','picklist','type','nameField','customField','toLowerCase','toString','string','idField','content','variable','variableName','customVariable','Variable','name','outbound','POST','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','ticketNumber','push','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','format','user:%s','username','sysparm_limit=1','remoteUri','stripTrailingSlash','%s/api/now/table/','email','calleridnum','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','unmanaged','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','request-promise','md5','./util','../../../../config/environment','../../../../config/logger','redis'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x95ae,0x18d));var _0xe95a=function(_0x29d94e,_0xf386d6){_0x29d94e=_0x29d94e-0x0;var _0x106237=_0x95ae[_0x29d94e];return _0x106237;};'use strict';var _=require(_0xe95a('0x0'));var Promise=require('bluebird');var rp=require(_0xe95a('0x1'));var util=require('util');var md5=require(_0xe95a('0x2'));var Redis=require('ioredis');var intUtil=require(_0xe95a('0x3'));var config=require(_0xe95a('0x4'));var logger=require(_0xe95a('0x5'))('servicenow');config[_0xe95a('0x6')]=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xe95a('0x7'))(new Redis(config[_0xe95a('0x6')]));function getAdminUser(_0x5df3c5,_0x27fd69,_0x62e9cb,_0x59dad8,_0x5ba5ae,_0x2b83bf){return new Promise(function(_0x3f2c52,_0x33eead){var _0x46be83={'method':_0xe95a('0x8'),'uri':_0x59dad8+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x5ba5ae+'&'+_0x2b83bf,'auth':_0x27fd69,'json':!![]};return rp(_0x46be83)[_0xe95a('0x9')](function(_0x48a487){if(_0x48a487[_0xe95a('0xa')][_0xe95a('0xb')]>0x0){_0x62e9cb[_0xe95a('0xc')]=_0x48a487['result'][0x0][_0xe95a('0xd')];}logger[_0xe95a('0xe')]('['+[_0x5df3c5[_0xe95a('0xf')]()]+_0xe95a('0x10'),_0x62e9cb);_0x3f2c52(_0x62e9cb);})[_0xe95a('0x11')](function(_0x4cc2e5){logger[_0xe95a('0x12')]('['+[_0x5df3c5[_0xe95a('0xf')]()]+']',_0x4cc2e5[_0xe95a('0x13')]);_0x33eead(_0x4cc2e5[_0xe95a('0x13')]);});});}function getUser(_0x1ed302,_0x55fda2,_0x193dfe,_0x3bca3c,_0x46ed58){return function(_0x58d8cb){logger[_0xe95a('0xe')]('['+[_0x1ed302[_0xe95a('0xf')]()]+_0xe95a('0x14'),_0x58d8cb);return new Promise(function(_0xe081a,_0x27ae03){if(intUtil[_0xe95a('0x15')](_0x58d8cb[_0xe95a('0x16')])){var _0x30fc2b={'method':_0xe95a('0x8'),'uri':_0x193dfe+_0xe95a('0x17')+_0x58d8cb[_0xe95a('0x16')]+'&'+_0x3bca3c+'&'+_0x46ed58,'auth':_0x55fda2,'json':!![]};logger[_0xe95a('0xe')]('['+[_0x1ed302[_0xe95a('0xf')]()]+_0xe95a('0x18'),_0x30fc2b);return rp(_0x30fc2b)[_0xe95a('0x9')](function(_0x5b66de){logger[_0xe95a('0xe')]('['+[_0x1ed302[_0xe95a('0xf')]()]+_0xe95a('0x19'),_0x5b66de);if(_0x5b66de[_0xe95a('0xa')][_0xe95a('0xb')]>0x0&&String(_0x5b66de[_0xe95a('0xa')][0x0]['active'])===_0xe95a('0x1a')){_0x58d8cb[_0xe95a('0x1b')]=_0x5b66de[_0xe95a('0xa')][0x0][_0xe95a('0xd')];}else{_0x58d8cb[_0xe95a('0x1b')]=_0x58d8cb['adminId'];_0x58d8cb[_0xe95a('0x16')]=_0x58d8cb[_0xe95a('0x1c')];}logger['info']('['+[_0x1ed302[_0xe95a('0xf')]()]+'],\x20getUser\x20crm',_0x58d8cb);_0xe081a(_0x58d8cb);})['catch'](function(_0x2c3848){logger['error']('['+[_0x1ed302[_0xe95a('0xf')]()]+']',_0x2c3848['message']);_0x27ae03(_0x2c3848[_0xe95a('0x13')]);});}else{logger['info']('['+[_0x1ed302[_0xe95a('0xf')]()]+_0xe95a('0x1d'));_0x58d8cb[_0xe95a('0x1b')]=_0x58d8cb['adminId'];_0x58d8cb['userEmail']=_0x58d8cb[_0xe95a('0x1c')];_0xe081a(_0x58d8cb);}});};}function createEndUser(_0x28032c,_0x2625d9,_0x5ba508,_0xd160ee,_0x49b706){logger['info']('['+[_0x28032c[_0xe95a('0xf')]()]+_0xe95a('0x1e'),_0x5ba508);return new Promise(function(_0xdae841,_0x89bf6f){var _0x1a4bff={'method':'POST','uri':_0xd160ee+_0xe95a('0x1f')+_0x49b706,'body':{'user_name':_0x5ba508[_0xe95a('0x20')],'roles':_0xe95a('0x21'),'first_name':_0x5ba508[_0xe95a('0x20')],'active':_0xe95a('0x1a'),'date_format':'System','phone':_0x5ba508['endUserNumber']},'auth':_0x2625d9,'json':!![]};return rp(_0x1a4bff)[_0xe95a('0x9')](function(_0x339c77){logger['info']('['+[_0x28032c[_0xe95a('0xf')]()]+'],\x20EndUser\x20schema',_0x339c77['result']);_0x5ba508[_0xe95a('0x22')]=_0x339c77[_0xe95a('0xa')]['sys_id'];_0xdae841(_0x5ba508);})[_0xe95a('0x11')](function(_0x299058){logger[_0xe95a('0x12')]('['+[_0x28032c[_0xe95a('0xf')]()]+']',_0x299058[_0xe95a('0x13')]);_0x89bf6f(_0x299058[_0xe95a('0x13')]);});});}function getEndUser(_0x54871e,_0x1b7615,_0x5cd614,_0x4d4824,_0x195357){return function(_0x3ff9c9){logger[_0xe95a('0xe')]('['+[_0x54871e[_0xe95a('0xf')]()]+'],\x20getEndUser\x20input\x20crm',_0x3ff9c9);return new Promise(function(_0x2537f2,_0x586574){var _0x5c8bec={'method':_0xe95a('0x8'),'uri':_0x5cd614+'sys_user?sysparm_query=phone%3D'+_0x3ff9c9[_0xe95a('0x20')]+'&'+_0x4d4824+'&'+_0x195357,'auth':_0x1b7615,'json':!![]};return rp(_0x5c8bec)['then'](function(_0x48cb01){if(_0x48cb01[_0xe95a('0xa')][_0xe95a('0xb')]>0x0){_0x3ff9c9['endUserId']=_0x48cb01[_0xe95a('0xa')][0x0][_0xe95a('0xd')];logger[_0xe95a('0xe')]('['+[_0x54871e[_0xe95a('0xf')]()]+_0xe95a('0x23'),_0x3ff9c9);_0x2537f2(_0x3ff9c9);}else{return createEndUser(_0x54871e,_0x1b7615,_0x3ff9c9,_0x5cd614,_0x4d4824)[_0xe95a('0x9')](function(_0x5b96e5){logger[_0xe95a('0xe')]('['+[_0x54871e[_0xe95a('0xf')]()]+'],\x20createEndUser\x20crm',_0x5b96e5);_0x2537f2(_0x5b96e5);});}})['catch'](function(_0x342617){logger[_0xe95a('0x12')]('['+[_0x54871e['toUpperCase']()]+']',_0x342617[_0xe95a('0x13')]);_0x586574(_0x342617['message']);});});};}function getCustomFields(_0xf19610,_0x47e2e4){var _0x1db030={};if(_0xf19610[_0xe95a('0xb')]>0x0){_[_0xe95a('0x24')](_0xf19610,function(_0x1b18d1){if(_[_0xe95a('0x25')](['string',_0xe95a('0x26')],_0x1b18d1[_0xe95a('0x27')])&&_0x1b18d1[_0xe95a('0x28')]&&!_0x1b18d1[_0xe95a('0x29')]){_0x1db030[_0x1b18d1[_0xe95a('0x28')][_0xe95a('0x2a')]()]=_0x1b18d1['content'][_0xe95a('0x2b')]();}else if(_[_0xe95a('0x25')]([_0xe95a('0x2c'),_0xe95a('0x26')],_0x1b18d1[_0xe95a('0x27')])&&_0x1b18d1[_0xe95a('0x2d')]&&_0x1b18d1[_0xe95a('0x29')]){_0x1db030[_0x1b18d1[_0xe95a('0x2d')]['toLowerCase']()]=_0x1b18d1[_0xe95a('0x2e')][_0xe95a('0x2b')]();}else if(_0x1b18d1[_0xe95a('0x27')]===_0xe95a('0x2f')&&_0x1b18d1[_0xe95a('0x30')]&&_0x1b18d1['idField']&&_0x1b18d1['customField']){_0x1db030[_0x1b18d1[_0xe95a('0x2d')][_0xe95a('0x2a')]()]=_0x47e2e4[_0x1b18d1[_0xe95a('0x30')]][_0xe95a('0x2b')]();}else if(_0x1b18d1['type']===_0xe95a('0x31')&&_0x1b18d1[_0xe95a('0x32')]&&_0x1b18d1['Variable'][_0xe95a('0x33')]&&_0x1b18d1[_0xe95a('0x2d')]&&_0x1b18d1[_0xe95a('0x29')]){_0x1db030[_0x1b18d1[_0xe95a('0x2d')][_0xe95a('0x2a')]()]=_0x47e2e4[_0x1b18d1[_0xe95a('0x32')][_0xe95a('0x33')]['toLowerCase']()][_0xe95a('0x2b')]();}});}return _0x1db030;}function getTicket(_0x156dea,_0x595b60,_0x2f2ae0,_0x3a262d,_0x1b239e,_0x199711){return function(_0x41114e){logger[_0xe95a('0xe')]('['+[_0x156dea['toUpperCase']()]+']\x20getTicket\x20input\x20crm',_0x41114e);return new Promise(function(_0x4693b2,_0x7259ed){var _0x3855ab=_0x156dea[_0xe95a('0x2a')]()===_0xe95a('0x34')?_0x41114e['userId']:_0x41114e[_0xe95a('0x22')];var _0x19bdfd={'method':_0xe95a('0x35'),'uri':_0x2f2ae0+_0xe95a('0x36')+'?'+_0x199711,'body':Object['assign']({},{'active':_0xe95a('0x1a'),'caller_id':_0x3855ab,'assigned_to':_0x41114e['userId'],'short_description':intUtil[_0xe95a('0x37')](_0x3a262d[_0xe95a('0x38')],_0x1b239e,'\x20'),'description':intUtil[_0xe95a('0x37')](_0x3a262d[_0xe95a('0x39')],_0x1b239e,'\x0a')},getCustomFields(_0x3a262d[_0xe95a('0x3a')],_0x1b239e)),'auth':_0x595b60,'json':!![]};return rp(_0x19bdfd)['then'](function(_0x3674e9){logger[_0xe95a('0xe')]('['+[_0x156dea['toUpperCase']()]+_0xe95a('0x3b'),_0x3674e9[_0xe95a('0xa')]);_0x41114e[_0xe95a('0x3c')]=_0x3674e9[_0xe95a('0xa')][_0xe95a('0xd')];_0x41114e['ticketNumber']=_0x3674e9[_0xe95a('0xa')][_0xe95a('0x3d')];logger['info']('['+[_0x156dea['toUpperCase']()]+_0xe95a('0x3e'),_0x41114e);_0x4693b2(_0x41114e);})[_0xe95a('0x11')](function(_0x44f2ee){logger[_0xe95a('0x12')]('['+[_0x156dea['toUpperCase']()]+']',_0x44f2ee['message']);_0x7259ed(_0x44f2ee[_0xe95a('0x13')]);});});};}function createRemoteTag(_0x4b2f43,_0x111700,_0x1ff3f8,_0xdf028c){return new Promise(function(_0x3f846c,_0x893680){var _0x26befe={'method':_0xe95a('0x35'),'uri':_0x1ff3f8+_0xe95a('0x3f')+'?'+_0xdf028c,'body':{'short_description':_0x4b2f43,'global':!![],'active':!![],'name':_0x4b2f43},'auth':_0x111700,'json':!![]};return rp(_0x26befe)[_0xe95a('0x9')](function(_0x10774c){var _0x3db4ef=_0x10774c['result'][_0xe95a('0xd')];_0x3f846c(_0x3db4ef);});});}function getRemoteTag(_0x2cdca8,_0x1bbbc2,_0x3d79b0,_0x4f8568,_0x2ab3e4){return new Promise(function(_0x1238a1,_0x4f85ab){var _0x4e577d={'method':_0xe95a('0x8'),'uri':_0x3d79b0+'label'+_0xe95a('0x40')+_0x2cdca8+'&'+_0x4f8568,'auth':_0x1bbbc2,'json':!![]};return rp(_0x4e577d)[_0xe95a('0x9')](function(_0x5b8155){if(_0x5b8155['result'][_0xe95a('0xb')]>0x0){var _0x42b4c0=_0x5b8155[_0xe95a('0xa')][0x0][_0xe95a('0xd')];_0x1238a1(_0x42b4c0);}else{return createRemoteTag(_0x2cdca8,_0x1bbbc2,_0x3d79b0,_0x4f8568)[_0xe95a('0x9')](function(_0x1c45ab){_0x1238a1(_0x1c45ab);});}});});}function assignTagToIncident(_0x4b0af6,_0x40eb74,_0x46b777,_0x183ed6,_0x3b58cf){return new Promise(function(_0x2e1d53,_0xecea45){var _0x1f9c1b={'method':_0xe95a('0x35'),'uri':_0x46b777+_0xe95a('0x41')+'?'+_0x3b58cf,'body':{'label':_0x4b0af6,'table':'incident','id_type':_0xe95a('0x42'),'table_key':_0x183ed6[_0xe95a('0x3c')],'title':'Incident\x20-\x20'+_0x183ed6[_0xe95a('0x43')],'id_display':_0x183ed6[_0xe95a('0x43')]},'auth':_0x40eb74,'json':!![]};return rp(_0x1f9c1b)[_0xe95a('0x9')](function(_0x18570b){_0x2e1d53();})[_0xe95a('0x11')](function(){_0x2e1d53();});});}function manageTags(_0x18033a,_0x395bf8,_0x1d10b9,_0x18b909,_0x2785c3,_0x2d2d7b,_0x4f3610){return new Promise(function(_0x57310a,_0x4aee40){var _0x292470=[];_0x395bf8[_0xe95a('0x24')](function(_0x4bf221){_0x292470[_0xe95a('0x44')](getRemoteTag(_0x4bf221,_0x1d10b9,_0x18b909,_0x2d2d7b,_0x4f3610));});return Promise[_0xe95a('0x45')](_0x292470)['then'](function(_0x4e1c11){if(_0x4e1c11[_0xe95a('0xb')]){logger[_0xe95a('0xe')]('['+[_0x18033a['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x4e1c11);var _0x1d49a7=[];_0x4e1c11['forEach'](function(_0x33652b){_0x1d49a7[_0xe95a('0x44')](assignTagToIncident(_0x33652b,_0x1d10b9,_0x18b909,_0x2785c3,_0x2d2d7b));});return Promise[_0xe95a('0x45')](_0x1d49a7)[_0xe95a('0x9')](function(){_0x57310a();})[_0xe95a('0x11')](function(){_0x57310a();});}else{_0x57310a();}});});}function getTags(_0x1f2e82,_0x975170,_0x55d8a6,_0x8bbf75,_0x1ad97c,_0x11e23){return function(_0x134543){return new Promise(function(_0x4c06d4,_0x55d4eb){var _0xa13c8=[];var _0x4810d2=_0x8bbf75[_0xe95a('0x46')];if(_0x4810d2&&_0x4810d2[_0xe95a('0xb')]>0x0){_0xa13c8=_[_0xe95a('0x47')](_0x4810d2,_0xe95a('0x33'));}if(_0xa13c8[_0xe95a('0xb')]>0x0){return manageTags(_0x1f2e82,_0xa13c8,_0x975170,_0x55d8a6,_0x134543,_0x1ad97c,_0x11e23)['then'](function(){_0x4c06d4(_0x134543);});}else{_0x4c06d4(_0x134543);}});};}function emit(_0x41e184,_0x39ea57,_0x32a8e0){var _0x5de0b3=_0xe95a('0x48')+_0xe95a('0x49')+_0xe95a('0x4a')+_0xe95a('0x4b');var _0x120cd2={'uri':_0x41e184+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x32a8e0+_0x5de0b3};io['to'](util[_0xe95a('0x4c')](_0xe95a('0x4d'),_0x39ea57))['emit']('trigger:browser:url',_0x120cd2);}exports['cs']=function(_0x387a36,_0x2cf99b,_0x3b92ca,_0x128937,_0x531b08,_0x12a8f0,_0x58731f,_0x2bae84){var _0x25a066={};var _0x441220={'user':_0x12a8f0[_0xe95a('0x4e')],'pass':_0x12a8f0['password']};var _0x1f91d1=_0xe95a('0x4f');var _0x2e4aeb='sysparm_display_value=true';_0x12a8f0[_0xe95a('0x50')]=intUtil[_0xe95a('0x51')](_0x12a8f0['remoteUri']);_0x12a8f0['serverUrl']=intUtil['stripTrailingSlash'](_0x12a8f0['serverUrl']);var _0x184c58=util[_0xe95a('0x4c')](_0xe95a('0x52'),_0x12a8f0['remoteUri']);_0x25a066[_0xe95a('0x16')]=!_['isNil'](_0x128937)?_0x128937['email']:null;_0x25a066[_0xe95a('0x1c')]=_0x12a8f0[_0xe95a('0x53')];_0x25a066[_0xe95a('0x20')]=_0x2bae84[_0xe95a('0x2a')]()===_0xe95a('0x34')?_0x2cf99b['destcalleridnum']:_0x2cf99b[_0xe95a('0x54')];_0x25a066['callDirection']=_0x2bae84==='queue'||_0x2bae84==='unmanaged'?_0xe95a('0x55'):_0xe95a('0x34');var _0x17b0e7=util[_0xe95a('0x4c')](_0xe95a('0x56'),_0x12a8f0[_0xe95a('0x57')],_0x2cf99b[_0xe95a('0x58')],md5(_0x2cf99b['uniqueid']));if(_0x531b08&&_0x531b08[_0xe95a('0x59')]){logger[_0xe95a('0xe')](_0xe95a('0x5a'),_0xe95a('0x5b'));_0x2cf99b['recordingURL']=_0x17b0e7;}else if(_0x58731f&&_0x58731f['recordingFormat']&&_0x58731f[_0xe95a('0x5c')]!==_0xe95a('0x5d')){logger[_0xe95a('0xe')](_0xe95a('0x5e'),_0xe95a('0x5b'));_0x2cf99b[_0xe95a('0x5f')]=_0x17b0e7;}else{_0x2cf99b['recordingURL']='';}return getAdminUser(_0x2bae84,_0x441220,_0x25a066,_0x184c58,_0x2e4aeb,_0x1f91d1)[_0xe95a('0x9')](getUser(_0x2bae84,_0x441220,_0x184c58,_0x2e4aeb,_0x1f91d1))[_0xe95a('0x9')](getEndUser(_0x2bae84,_0x441220,_0x184c58,_0x2e4aeb,_0x1f91d1))['then'](getTicket(_0x2bae84,_0x441220,_0x184c58,_0x3b92ca,_0x2cf99b,_0x2e4aeb))['then'](function(_0x2ec531){logger[_0xe95a('0xe')](util['format'](_0xe95a('0x60'),_0x2ec531[_0xe95a('0x3c')]));logger[_0xe95a('0xe')](util['format'](_0xe95a('0x61'),_0x2bae84));if(_0x2bae84!==_0xe95a('0x62')){logger[_0xe95a('0xe')]('['+[_0x2bae84[_0xe95a('0xf')]()]+']',_0xe95a('0x63'));emit(_0x12a8f0['remoteUri'],_0x128937['name'],_0x2ec531[_0xe95a('0x3c')]);}})[_0xe95a('0x11')](function(_0x41d7e6){logger[_0xe95a('0x12')]('['+[_0x2bae84[_0xe95a('0xf')]()]+_0xe95a('0x64'),util['inspect'](_0x41d7e6,{'showHidden':!![],'depth':null}));});};
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