Built motion from commit efa66e19.|2.6.22
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 23d5eb4..defddb9 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x1ca8=['validateEmail','userEmail','sys_user?sysparm_query=email%3D','info','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','active','userId','adminEmail',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','true','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','picklist','type','nameField','toLowerCase','toString','idField','customField','content','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','getString','Subjects','Descriptions',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','incident','Incident','Incident\x20-\x20','push','all','map','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','format','user:%s','emit','trigger:browser:url','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','email','destcalleridnum','calleridnum','callDirection','unmanaged','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','../../../../config/logger','servicenow','redis','defaults','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','adminId','sys_id','toUpperCase','catch','error','message','],\x20getUser\x20input\x20crm'];(function(_0x200ced,_0x503efa){var _0x28e175=function(_0x450010){while(--_0x450010){_0x200ced['push'](_0x200ced['shift']());}};_0x28e175(++_0x503efa);}(_0x1ca8,0x1a5));var _0x81ca=function(_0x19b780,_0x44fd25){_0x19b780=_0x19b780-0x0;var _0xbf06de=_0x1ca8[_0x19b780];return _0xbf06de;};'use strict';var _=require(_0x81ca('0x0'));var Promise=require(_0x81ca('0x1'));var rp=require(_0x81ca('0x2'));var util=require(_0x81ca('0x3'));var md5=require(_0x81ca('0x4'));var Redis=require(_0x81ca('0x5'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0x81ca('0x6'))(_0x81ca('0x7'));config[_0x81ca('0x8')]=_[_0x81ca('0x9')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x81ca('0xa'))(new Redis(config['redis']));function getAdminUser(_0x1c67f5,_0x490964,_0x38eb73,_0x5408b4,_0x4f6261,_0x1a6589){return new Promise(function(_0x371f81,_0x1f7a1b){var _0x5692cd={'method':_0x81ca('0xb'),'uri':_0x5408b4+_0x81ca('0xc')+'&'+_0x4f6261+'&'+_0x1a6589,'auth':_0x490964,'json':!![]};return rp(_0x5692cd)[_0x81ca('0xd')](function(_0x48a90c){if(_0x48a90c[_0x81ca('0xe')][_0x81ca('0xf')]>0x0){_0x38eb73[_0x81ca('0x10')]=_0x48a90c[_0x81ca('0xe')][0x0][_0x81ca('0x11')];}logger['info']('['+[_0x1c67f5[_0x81ca('0x12')]()]+'],\x20getAdminUser\x20crm',_0x38eb73);_0x371f81(_0x38eb73);})[_0x81ca('0x13')](function(_0x5a8871){logger[_0x81ca('0x14')]('['+[_0x1c67f5[_0x81ca('0x12')]()]+']',_0x5a8871[_0x81ca('0x15')]);_0x1f7a1b(_0x5a8871[_0x81ca('0x15')]);});});}function getUser(_0x415f57,_0x384b2a,_0x2e638a,_0x4de653,_0x3fc91f){return function(_0xa4a88f){logger['info']('['+[_0x415f57['toUpperCase']()]+_0x81ca('0x16'),_0xa4a88f);return new Promise(function(_0x3ade9b,_0x858c){if(intUtil[_0x81ca('0x17')](_0xa4a88f[_0x81ca('0x18')])){var _0x59edba={'method':_0x81ca('0xb'),'uri':_0x2e638a+_0x81ca('0x19')+_0xa4a88f[_0x81ca('0x18')]+'&'+_0x4de653+'&'+_0x3fc91f,'auth':_0x384b2a,'json':!![]};logger[_0x81ca('0x1a')]('['+[_0x415f57['toUpperCase']()]+_0x81ca('0x1b'),_0x59edba);return rp(_0x59edba)[_0x81ca('0xd')](function(_0x169d18){logger[_0x81ca('0x1a')]('['+[_0x415f57['toUpperCase']()]+_0x81ca('0x1c'),_0x169d18);if(_0x169d18[_0x81ca('0xe')][_0x81ca('0xf')]>0x0&&String(_0x169d18['result'][0x0][_0x81ca('0x1d')])==='true'){_0xa4a88f[_0x81ca('0x1e')]=_0x169d18['result'][0x0][_0x81ca('0x11')];}else{_0xa4a88f[_0x81ca('0x1e')]=_0xa4a88f[_0x81ca('0x10')];_0xa4a88f[_0x81ca('0x18')]=_0xa4a88f[_0x81ca('0x1f')];}logger[_0x81ca('0x1a')]('['+[_0x415f57[_0x81ca('0x12')]()]+'],\x20getUser\x20crm',_0xa4a88f);_0x3ade9b(_0xa4a88f);})[_0x81ca('0x13')](function(_0x1227b7){logger[_0x81ca('0x14')]('['+[_0x415f57[_0x81ca('0x12')]()]+']',_0x1227b7[_0x81ca('0x15')]);_0x858c(_0x1227b7[_0x81ca('0x15')]);});}else{logger[_0x81ca('0x1a')]('['+[_0x415f57['toUpperCase']()]+_0x81ca('0x20'));_0xa4a88f[_0x81ca('0x1e')]=_0xa4a88f[_0x81ca('0x10')];_0xa4a88f[_0x81ca('0x18')]=_0xa4a88f[_0x81ca('0x1f')];_0x3ade9b(_0xa4a88f);}});};}function createEndUser(_0x5a765b,_0x108665,_0xc4609a,_0x286eed,_0x35f1a0){logger[_0x81ca('0x1a')]('['+[_0x5a765b[_0x81ca('0x12')]()]+_0x81ca('0x21'),_0xc4609a);return new Promise(function(_0x988da7,_0x45adcb){var _0x51e233={'method':_0x81ca('0x22'),'uri':_0x286eed+_0x81ca('0x23')+_0x35f1a0,'body':{'user_name':_0xc4609a[_0x81ca('0x24')],'roles':_0x81ca('0x25'),'first_name':_0xc4609a[_0x81ca('0x24')],'active':_0x81ca('0x26'),'date_format':'System','phone':_0xc4609a['endUserNumber']},'auth':_0x108665,'json':!![]};return rp(_0x51e233)[_0x81ca('0xd')](function(_0x3503a1){logger['info']('['+[_0x5a765b[_0x81ca('0x12')]()]+_0x81ca('0x27'),_0x3503a1[_0x81ca('0xe')]);_0xc4609a[_0x81ca('0x28')]=_0x3503a1[_0x81ca('0xe')]['sys_id'];_0x988da7(_0xc4609a);})[_0x81ca('0x13')](function(_0x36928b){logger[_0x81ca('0x14')]('['+[_0x5a765b[_0x81ca('0x12')]()]+']',_0x36928b[_0x81ca('0x15')]);_0x45adcb(_0x36928b['message']);});});}function getEndUser(_0x3e7321,_0x479dd4,_0xe6015e,_0x2e6c60,_0x237901){return function(_0x5175e5){logger[_0x81ca('0x1a')]('['+[_0x3e7321[_0x81ca('0x12')]()]+_0x81ca('0x29'),_0x5175e5);return new Promise(function(_0x13a15c,_0x35f7e9){var _0x2ed373={'method':_0x81ca('0xb'),'uri':_0xe6015e+_0x81ca('0x2a')+_0x5175e5[_0x81ca('0x24')]+'&'+_0x2e6c60+'&'+_0x237901,'auth':_0x479dd4,'json':!![]};return rp(_0x2ed373)[_0x81ca('0xd')](function(_0x2c5eaa){if(_0x2c5eaa[_0x81ca('0xe')][_0x81ca('0xf')]>0x0){_0x5175e5[_0x81ca('0x28')]=_0x2c5eaa[_0x81ca('0xe')][0x0][_0x81ca('0x11')];logger['info']('['+[_0x3e7321[_0x81ca('0x12')]()]+_0x81ca('0x2b'),_0x5175e5);_0x13a15c(_0x5175e5);}else{return createEndUser(_0x3e7321,_0x479dd4,_0x5175e5,_0xe6015e,_0x2e6c60)[_0x81ca('0xd')](function(_0x405df9){logger[_0x81ca('0x1a')]('['+[_0x3e7321[_0x81ca('0x12')]()]+_0x81ca('0x2c'),_0x405df9);_0x13a15c(_0x405df9);});}})[_0x81ca('0x13')](function(_0x18176f){logger[_0x81ca('0x14')]('['+[_0x3e7321[_0x81ca('0x12')]()]+']',_0x18176f[_0x81ca('0x15')]);_0x35f7e9(_0x18176f[_0x81ca('0x15')]);});});};}function getCustomFields(_0x606efa,_0xafe893){var _0xdf45b2={};if(_0x606efa['length']>0x0){_[_0x81ca('0x2d')](_0x606efa,function(_0x4f053c){if(_[_0x81ca('0x2e')]([_0x81ca('0x2f'),_0x81ca('0x30')],_0x4f053c[_0x81ca('0x31')])&&_0x4f053c[_0x81ca('0x32')]&&!_0x4f053c['customField']){_0xdf45b2[_0x4f053c[_0x81ca('0x32')][_0x81ca('0x33')]()]=_0x4f053c['content'][_0x81ca('0x34')]();}else if(_[_0x81ca('0x2e')]([_0x81ca('0x2f'),'picklist'],_0x4f053c[_0x81ca('0x31')])&&_0x4f053c[_0x81ca('0x35')]&&_0x4f053c[_0x81ca('0x36')]){_0xdf45b2[_0x4f053c[_0x81ca('0x35')][_0x81ca('0x33')]()]=_0x4f053c[_0x81ca('0x37')][_0x81ca('0x34')]();}else if(_0x4f053c[_0x81ca('0x31')]===_0x81ca('0x38')&&_0x4f053c[_0x81ca('0x39')]&&_0x4f053c[_0x81ca('0x35')]&&_0x4f053c[_0x81ca('0x36')]){_0xdf45b2[_0x4f053c['idField'][_0x81ca('0x33')]()]=_0xafe893[_0x4f053c[_0x81ca('0x39')]]['toString']();}else if(_0x4f053c[_0x81ca('0x31')]===_0x81ca('0x3a')&&_0x4f053c[_0x81ca('0x3b')]&&_0x4f053c[_0x81ca('0x3b')]['name']&&_0x4f053c['idField']&&_0x4f053c[_0x81ca('0x36')]){_0xdf45b2[_0x4f053c[_0x81ca('0x35')][_0x81ca('0x33')]()]=_0xafe893[_0x4f053c[_0x81ca('0x3b')][_0x81ca('0x3c')][_0x81ca('0x33')]()][_0x81ca('0x34')]();}});}return _0xdf45b2;}function getTicket(_0x5c2751,_0x290f00,_0x2f6d1b,_0x2cd7e8,_0x1983fb,_0x3faf39){return function(_0x5cde47){logger[_0x81ca('0x1a')]('['+[_0x5c2751[_0x81ca('0x12')]()]+_0x81ca('0x3d'),_0x5cde47);return new Promise(function(_0x18fd3d,_0x26e9e5){var _0x43654a=_0x5c2751[_0x81ca('0x33')]()===_0x81ca('0x3e')?_0x5cde47[_0x81ca('0x1e')]:_0x5cde47['endUserId'];var _0x28ae72={'method':'POST','uri':_0x2f6d1b+'incident'+'?'+_0x3faf39,'body':Object['assign']({},{'active':'true','caller_id':_0x43654a,'assigned_to':_0x5cde47[_0x81ca('0x1e')],'short_description':intUtil[_0x81ca('0x3f')](_0x2cd7e8[_0x81ca('0x40')],_0x1983fb,'\x20'),'description':intUtil[_0x81ca('0x3f')](_0x2cd7e8[_0x81ca('0x41')],_0x1983fb,'\x0a')},getCustomFields(_0x2cd7e8['Fields'],_0x1983fb)),'auth':_0x290f00,'json':!![]};return rp(_0x28ae72)[_0x81ca('0xd')](function(_0x46f381){logger[_0x81ca('0x1a')]('['+[_0x5c2751[_0x81ca('0x12')]()]+_0x81ca('0x42'),_0x46f381[_0x81ca('0xe')]);_0x5cde47[_0x81ca('0x43')]=_0x46f381[_0x81ca('0xe')][_0x81ca('0x11')];_0x5cde47[_0x81ca('0x44')]=_0x46f381[_0x81ca('0xe')][_0x81ca('0x45')];logger['info']('['+[_0x5c2751[_0x81ca('0x12')]()]+']\x20getTicket\x20crm',_0x5cde47);_0x18fd3d(_0x5cde47);})[_0x81ca('0x13')](function(_0x52b2ba){logger['error']('['+[_0x5c2751[_0x81ca('0x12')]()]+']',_0x52b2ba['message']);_0x26e9e5(_0x52b2ba[_0x81ca('0x15')]);});});};}function createRemoteTag(_0x3a0613,_0x50f477,_0x4e6174,_0x213613){return new Promise(function(_0xa5c385,_0x56a99d){var _0x5160bb={'method':_0x81ca('0x22'),'uri':_0x4e6174+_0x81ca('0x46')+'?'+_0x213613,'body':{'short_description':_0x3a0613,'global':!![],'active':!![],'name':_0x3a0613},'auth':_0x50f477,'json':!![]};return rp(_0x5160bb)[_0x81ca('0xd')](function(_0x1065c2){var _0x4feec3=_0x1065c2[_0x81ca('0xe')][_0x81ca('0x11')];_0xa5c385(_0x4feec3);});});}function getRemoteTag(_0x199310,_0x108811,_0x59b983,_0x216af5,_0x57b7e2){return new Promise(function(_0x552630,_0x419219){var _0x410dab={'method':_0x81ca('0xb'),'uri':_0x59b983+_0x81ca('0x46')+_0x81ca('0x47')+_0x199310+'&'+_0x216af5,'auth':_0x108811,'json':!![]};return rp(_0x410dab)[_0x81ca('0xd')](function(_0x360bc0){if(_0x360bc0[_0x81ca('0xe')][_0x81ca('0xf')]>0x0){var _0x698c42=_0x360bc0[_0x81ca('0xe')][0x0][_0x81ca('0x11')];_0x552630(_0x698c42);}else{return createRemoteTag(_0x199310,_0x108811,_0x59b983,_0x216af5)[_0x81ca('0xd')](function(_0x534375){_0x552630(_0x534375);});}});});}function assignTagToIncident(_0x4095d4,_0x562efb,_0x13e624,_0x3503ed,_0x11c462){return new Promise(function(_0xa87e03,_0x2bbf06){var _0x1909e1={'method':_0x81ca('0x22'),'uri':_0x13e624+_0x81ca('0x48')+'?'+_0x11c462,'body':{'label':_0x4095d4,'table':_0x81ca('0x49'),'id_type':_0x81ca('0x4a'),'table_key':_0x3503ed[_0x81ca('0x43')],'title':_0x81ca('0x4b')+_0x3503ed[_0x81ca('0x44')],'id_display':_0x3503ed[_0x81ca('0x44')]},'auth':_0x562efb,'json':!![]};return rp(_0x1909e1)[_0x81ca('0xd')](function(_0x2125bf){_0xa87e03();})[_0x81ca('0x13')](function(){_0xa87e03();});});}function manageTags(_0x1eadfa,_0x25e221,_0x15b993,_0x40a97f,_0x556781,_0x3dd8d7,_0x56405c){return new Promise(function(_0xc8f0b0,_0x1c028f){var _0x22238b=[];_0x25e221['forEach'](function(_0x2cb9d6){_0x22238b[_0x81ca('0x4c')](getRemoteTag(_0x2cb9d6,_0x15b993,_0x40a97f,_0x3dd8d7,_0x56405c));});return Promise[_0x81ca('0x4d')](_0x22238b)[_0x81ca('0xd')](function(_0x51e5b8){if(_0x51e5b8[_0x81ca('0xf')]){logger['info']('['+[_0x1eadfa['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x51e5b8);var _0x13df4f=[];_0x51e5b8[_0x81ca('0x2d')](function(_0x14991d){_0x13df4f['push'](assignTagToIncident(_0x14991d,_0x15b993,_0x40a97f,_0x556781,_0x3dd8d7));});return Promise[_0x81ca('0x4d')](_0x13df4f)[_0x81ca('0xd')](function(){_0xc8f0b0();})['catch'](function(){_0xc8f0b0();});}else{_0xc8f0b0();}});});}function getTags(_0x39eeff,_0x2a49eb,_0xc905e6,_0x2d9f56,_0x4c6020,_0x97984c){return function(_0xde3334){return new Promise(function(_0x40421a,_0x495b00){var _0x4bdf1a=[];var _0x498af6=_0x2d9f56['Tags'];if(_0x498af6&&_0x498af6['length']>0x0){_0x4bdf1a=_[_0x81ca('0x4e')](_0x498af6,_0x81ca('0x3c'));}if(_0x4bdf1a['length']>0x0){return manageTags(_0x39eeff,_0x4bdf1a,_0x2a49eb,_0xc905e6,_0xde3334,_0x4c6020,_0x97984c)['then'](function(){_0x40421a(_0xde3334);});}else{_0x40421a(_0xde3334);}});};}function emit(_0x971867,_0x522892,_0x52dfa2){var _0x4f6459=_0x81ca('0x4f')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0x81ca('0x50')+'%255EORDERBYDESCnumber';var _0x4d136b={'uri':_0x971867+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x52dfa2+_0x4f6459};io['to'](util[_0x81ca('0x51')](_0x81ca('0x52'),_0x522892))[_0x81ca('0x53')](_0x81ca('0x54'),_0x4d136b);}exports['cs']=function(_0x1f2b41,_0x196201,_0x54a378,_0x351000,_0x5ce149,_0x3ef553,_0x98ea3e,_0x1c6f59){var _0x5e57bc={};var _0x54f910={'user':_0x3ef553[_0x81ca('0x55')],'pass':_0x3ef553['password']};var _0x3564c9=_0x81ca('0x56');var _0x2605e3=_0x81ca('0x57');_0x3ef553[_0x81ca('0x58')]=intUtil[_0x81ca('0x59')](_0x3ef553[_0x81ca('0x58')]);_0x3ef553[_0x81ca('0x5a')]=intUtil[_0x81ca('0x59')](_0x3ef553[_0x81ca('0x5a')]);var _0xe1f02d=util[_0x81ca('0x51')]('%s/api/now/table/',_0x3ef553[_0x81ca('0x58')]);_0x5e57bc['userEmail']=!_['isNil'](_0x351000)?_0x351000[_0x81ca('0x5b')]:null;_0x5e57bc[_0x81ca('0x1f')]=_0x3ef553[_0x81ca('0x5b')];_0x5e57bc[_0x81ca('0x24')]=_0x1c6f59[_0x81ca('0x33')]()===_0x81ca('0x3e')?_0x196201[_0x81ca('0x5c')]:_0x196201[_0x81ca('0x5d')];_0x5e57bc[_0x81ca('0x5e')]=_0x1c6f59==='queue'||_0x1c6f59===_0x81ca('0x5f')?_0x81ca('0x60'):_0x81ca('0x3e');var _0x362dd2=util[_0x81ca('0x51')](_0x81ca('0x61'),_0x3ef553[_0x81ca('0x5a')],_0x196201[_0x81ca('0x62')],md5(_0x196201[_0x81ca('0x62')]));if(_0x5ce149&&_0x5ce149[_0x81ca('0x63')]){logger[_0x81ca('0x1a')](_0x81ca('0x64'),_0x81ca('0x65'));_0x196201['recordingURL']=_0x362dd2;}else if(_0x98ea3e&&_0x98ea3e[_0x81ca('0x66')]&&_0x98ea3e[_0x81ca('0x66')]!==_0x81ca('0x67')){logger[_0x81ca('0x1a')](_0x81ca('0x68'),_0x81ca('0x65'));_0x196201[_0x81ca('0x69')]=_0x362dd2;}else{_0x196201[_0x81ca('0x69')]='';}return getAdminUser(_0x1c6f59,_0x54f910,_0x5e57bc,_0xe1f02d,_0x2605e3,_0x3564c9)[_0x81ca('0xd')](getUser(_0x1c6f59,_0x54f910,_0xe1f02d,_0x2605e3,_0x3564c9))[_0x81ca('0xd')](getEndUser(_0x1c6f59,_0x54f910,_0xe1f02d,_0x2605e3,_0x3564c9))[_0x81ca('0xd')](getTicket(_0x1c6f59,_0x54f910,_0xe1f02d,_0x54a378,_0x196201,_0x2605e3))[_0x81ca('0xd')](function(_0x3838d7){logger[_0x81ca('0x1a')](util[_0x81ca('0x51')](_0x81ca('0x6a'),_0x3838d7['ticketId']));logger[_0x81ca('0x1a')](util[_0x81ca('0x51')](_0x81ca('0x6b'),_0x1c6f59));if(_0x1c6f59!==_0x81ca('0x5f')){logger['info']('['+[_0x1c6f59[_0x81ca('0x12')]()]+']',_0x81ca('0x6c'));emit(_0x3ef553[_0x81ca('0x58')],_0x351000[_0x81ca('0x3c')],_0x3838d7[_0x81ca('0x43')]);}})[_0x81ca('0x13')](function(_0x4f722e){logger[_0x81ca('0x14')]('['+[_0x1c6f59[_0x81ca('0x12')]()]+_0x81ca('0x6d'),util[_0x81ca('0x6e')](_0x4f722e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xb0f1=['stripTrailingSlash','serverUrl','%s/api/now/table/','outbound','destcalleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','sys_id','info','toUpperCase','catch','error','message','],\x20getUser\x20input\x20crm','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','length','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','forEach','picklist','type','customField','nameField','toString','includes','idField','toLowerCase','content','Variable','name',']\x20getTicket\x20input\x20crm','endUserId','POST','incident','assign','Subjects','getString','Descriptions','Fields','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','ticketId','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri'];(function(_0x84eba4,_0x150755){var _0x5258bb=function(_0x2e8dad){while(--_0x2e8dad){_0x84eba4['push'](_0x84eba4['shift']());}};_0x5258bb(++_0x150755);}(_0xb0f1,0x14b));var _0x1b0f=function(_0x2cfb58,_0x3d9412){_0x2cfb58=_0x2cfb58-0x0;var _0xd99951=_0xb0f1[_0x2cfb58];return _0xd99951;};'use strict';var _=require('lodash');var Promise=require(_0x1b0f('0x0'));var rp=require(_0x1b0f('0x1'));var util=require('util');var md5=require('md5');var Redis=require(_0x1b0f('0x2'));var intUtil=require(_0x1b0f('0x3'));var config=require(_0x1b0f('0x4'));var logger=require(_0x1b0f('0x5'))(_0x1b0f('0x6'));config[_0x1b0f('0x7')]=_['defaults'](config['redis'],{'host':_0x1b0f('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x1b0f('0x7')]));function getAdminUser(_0xe3a70a,_0x1705db,_0x3e31db,_0x4caa75,_0x30617c,_0x14fbaa){return new Promise(function(_0x4642b0,_0x149d35){var _0xe109e4={'method':_0x1b0f('0x9'),'uri':_0x4caa75+_0x1b0f('0xa')+'&'+_0x30617c+'&'+_0x14fbaa,'auth':_0x1705db,'json':!![]};return rp(_0xe109e4)[_0x1b0f('0xb')](function(_0x29f365){if(_0x29f365[_0x1b0f('0xc')]['length']>0x0){_0x3e31db[_0x1b0f('0xd')]=_0x29f365[_0x1b0f('0xc')][0x0][_0x1b0f('0xe')];}logger[_0x1b0f('0xf')]('['+[_0xe3a70a[_0x1b0f('0x10')]()]+'],\x20getAdminUser\x20crm',_0x3e31db);_0x4642b0(_0x3e31db);})[_0x1b0f('0x11')](function(_0x264732){logger[_0x1b0f('0x12')]('['+[_0xe3a70a[_0x1b0f('0x10')]()]+']',_0x264732[_0x1b0f('0x13')]);_0x149d35(_0x264732['message']);});});}function getUser(_0x1afce4,_0x190ed2,_0x4d1db3,_0x164c86,_0x8e9d0a){return function(_0x208061){logger['info']('['+[_0x1afce4['toUpperCase']()]+_0x1b0f('0x14'),_0x208061);return new Promise(function(_0x37106c,_0x350e9e){if(intUtil['validateEmail'](_0x208061['userEmail'])){var _0x3c52eb={'method':_0x1b0f('0x9'),'uri':_0x4d1db3+_0x1b0f('0x15')+_0x208061[_0x1b0f('0x16')]+'&'+_0x164c86+'&'+_0x8e9d0a,'auth':_0x190ed2,'json':!![]};logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x17'),_0x3c52eb);return rp(_0x3c52eb)[_0x1b0f('0xb')](function(_0x49ecf1){logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+'],\x20getUser\x20entity',_0x49ecf1);if(_0x49ecf1[_0x1b0f('0xc')][_0x1b0f('0x18')]>0x0&&String(_0x49ecf1[_0x1b0f('0xc')][0x0]['active'])===_0x1b0f('0x19')){_0x208061[_0x1b0f('0x1a')]=_0x49ecf1[_0x1b0f('0xc')][0x0]['sys_id'];}else{_0x208061['userId']=_0x208061[_0x1b0f('0xd')];_0x208061['userEmail']=_0x208061[_0x1b0f('0x1b')];}logger['info']('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x1c'),_0x208061);_0x37106c(_0x208061);})[_0x1b0f('0x11')](function(_0x5cf242){logger[_0x1b0f('0x12')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+']',_0x5cf242[_0x1b0f('0x13')]);_0x350e9e(_0x5cf242[_0x1b0f('0x13')]);});}else{logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x1d'));_0x208061[_0x1b0f('0x1a')]=_0x208061[_0x1b0f('0xd')];_0x208061[_0x1b0f('0x16')]=_0x208061[_0x1b0f('0x1b')];_0x37106c(_0x208061);}});};}function createEndUser(_0x228d66,_0x29d4d6,_0x4578f1,_0x10debd,_0x9b6983){logger[_0x1b0f('0xf')]('['+[_0x228d66[_0x1b0f('0x10')]()]+'],\x20createEndUser\x20input\x20crm',_0x4578f1);return new Promise(function(_0x504229,_0x1b012f){var _0x50e3c7={'method':'POST','uri':_0x10debd+_0x1b0f('0x1e')+_0x9b6983,'body':{'user_name':_0x4578f1[_0x1b0f('0x1f')],'roles':_0x1b0f('0x20'),'first_name':_0x4578f1[_0x1b0f('0x1f')],'active':_0x1b0f('0x19'),'date_format':_0x1b0f('0x21'),'phone':_0x4578f1[_0x1b0f('0x1f')]},'auth':_0x29d4d6,'json':!![]};return rp(_0x50e3c7)[_0x1b0f('0xb')](function(_0x474598){logger[_0x1b0f('0xf')]('['+[_0x228d66[_0x1b0f('0x10')]()]+_0x1b0f('0x22'),_0x474598[_0x1b0f('0xc')]);_0x4578f1['endUserId']=_0x474598[_0x1b0f('0xc')][_0x1b0f('0xe')];_0x504229(_0x4578f1);})['catch'](function(_0x481ba4){logger[_0x1b0f('0x12')]('['+[_0x228d66[_0x1b0f('0x10')]()]+']',_0x481ba4[_0x1b0f('0x13')]);_0x1b012f(_0x481ba4['message']);});});}function getEndUser(_0xe2b223,_0x4fb3d0,_0x4dc693,_0x22da16,_0x32ddc6){return function(_0xb0989f){logger['info']('['+[_0xe2b223[_0x1b0f('0x10')]()]+_0x1b0f('0x23'),_0xb0989f);return new Promise(function(_0x7cf5bb,_0xd07e0a){var _0x4c6edd={'method':_0x1b0f('0x9'),'uri':_0x4dc693+_0x1b0f('0x24')+_0xb0989f['endUserNumber']+'&'+_0x22da16+'&'+_0x32ddc6,'auth':_0x4fb3d0,'json':!![]};return rp(_0x4c6edd)[_0x1b0f('0xb')](function(_0x3c069d){if(_0x3c069d[_0x1b0f('0xc')]['length']>0x0){_0xb0989f['endUserId']=_0x3c069d[_0x1b0f('0xc')][0x0]['sys_id'];logger[_0x1b0f('0xf')]('['+[_0xe2b223['toUpperCase']()]+_0x1b0f('0x25'),_0xb0989f);_0x7cf5bb(_0xb0989f);}else{return createEndUser(_0xe2b223,_0x4fb3d0,_0xb0989f,_0x4dc693,_0x22da16)['then'](function(_0x58638c){logger[_0x1b0f('0xf')]('['+[_0xe2b223[_0x1b0f('0x10')]()]+'],\x20createEndUser\x20crm',_0x58638c);_0x7cf5bb(_0x58638c);});}})[_0x1b0f('0x11')](function(_0x90795){logger[_0x1b0f('0x12')]('['+[_0xe2b223['toUpperCase']()]+']',_0x90795[_0x1b0f('0x13')]);_0xd07e0a(_0x90795[_0x1b0f('0x13')]);});});};}function getCustomFields(_0x4091da,_0x12919e){var _0x21ea21={};if(_0x4091da['length']>0x0){_[_0x1b0f('0x26')](_0x4091da,function(_0x4ca378){if(_['includes'](['string',_0x1b0f('0x27')],_0x4ca378[_0x1b0f('0x28')])&&_0x4ca378['nameField']&&!_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2a')]['toLowerCase']()]=_0x4ca378['content'][_0x1b0f('0x2b')]();}else if(_[_0x1b0f('0x2c')](['string',_0x1b0f('0x27')],_0x4ca378[_0x1b0f('0x28')])&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')][_0x1b0f('0x2e')]()]=_0x4ca378[_0x1b0f('0x2f')][_0x1b0f('0x2b')]();}else if(_0x4ca378['type']==='variable'&&_0x4ca378['variableName']&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378['customField']){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')]['toLowerCase']()]=_0x12919e[_0x4ca378['variableName']][_0x1b0f('0x2b')]();}else if(_0x4ca378[_0x1b0f('0x28')]==='customVariable'&&_0x4ca378['Variable']&&_0x4ca378[_0x1b0f('0x30')][_0x1b0f('0x31')]&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')][_0x1b0f('0x2e')]()]=_0x12919e[_0x4ca378[_0x1b0f('0x30')][_0x1b0f('0x31')][_0x1b0f('0x2e')]()][_0x1b0f('0x2b')]();}});}return _0x21ea21;}function getTicket(_0x143d97,_0xf9bc23,_0x4c806b,_0x2fc7ef,_0x2ae859,_0x5421f4){return function(_0x3dc7d5){logger[_0x1b0f('0xf')]('['+[_0x143d97[_0x1b0f('0x10')]()]+_0x1b0f('0x32'),_0x3dc7d5);return new Promise(function(_0x4050e4,_0x471e8a){var _0x1f93f7=_0x143d97[_0x1b0f('0x2e')]()==='outbound'?_0x3dc7d5[_0x1b0f('0x1a')]:_0x3dc7d5[_0x1b0f('0x33')];var _0x17ec83={'method':_0x1b0f('0x34'),'uri':_0x4c806b+_0x1b0f('0x35')+'?'+_0x5421f4,'body':Object[_0x1b0f('0x36')]({},{'active':_0x1b0f('0x19'),'caller_id':_0x1f93f7,'assigned_to':_0x3dc7d5[_0x1b0f('0x1a')],'short_description':intUtil['getString'](_0x2fc7ef[_0x1b0f('0x37')],_0x2ae859,'\x20'),'description':intUtil[_0x1b0f('0x38')](_0x2fc7ef[_0x1b0f('0x39')],_0x2ae859,'\x0a')},getCustomFields(_0x2fc7ef[_0x1b0f('0x3a')],_0x2ae859)),'auth':_0xf9bc23,'json':!![]};return rp(_0x17ec83)[_0x1b0f('0xb')](function(_0x4853b2){logger[_0x1b0f('0xf')]('['+[_0x143d97[_0x1b0f('0x10')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x4853b2[_0x1b0f('0xc')]);_0x3dc7d5['ticketId']=_0x4853b2[_0x1b0f('0xc')]['sys_id'];_0x3dc7d5[_0x1b0f('0x3b')]=_0x4853b2[_0x1b0f('0xc')]['number'];logger['info']('['+[_0x143d97['toUpperCase']()]+_0x1b0f('0x3c'),_0x3dc7d5);_0x4050e4(_0x3dc7d5);})[_0x1b0f('0x11')](function(_0x36dbd9){logger[_0x1b0f('0x12')]('['+[_0x143d97[_0x1b0f('0x10')]()]+']',_0x36dbd9[_0x1b0f('0x13')]);_0x471e8a(_0x36dbd9[_0x1b0f('0x13')]);});});};}function createRemoteTag(_0x27d08e,_0xcff1e5,_0x438256,_0x55de4b){return new Promise(function(_0x452d5f,_0x1876b7){var _0x5d5dc3={'method':_0x1b0f('0x34'),'uri':_0x438256+_0x1b0f('0x3d')+'?'+_0x55de4b,'body':{'short_description':_0x27d08e,'global':!![],'active':!![],'name':_0x27d08e},'auth':_0xcff1e5,'json':!![]};return rp(_0x5d5dc3)[_0x1b0f('0xb')](function(_0x1e5b46){var _0x5d20f7=_0x1e5b46[_0x1b0f('0xc')][_0x1b0f('0xe')];_0x452d5f(_0x5d20f7);});});}function getRemoteTag(_0x413be6,_0x3cedd8,_0x26995a,_0x1f540e,_0x1ece0f){return new Promise(function(_0x280fc8,_0x4b0d62){var _0x16a90b={'method':_0x1b0f('0x9'),'uri':_0x26995a+_0x1b0f('0x3d')+_0x1b0f('0x3e')+_0x413be6+'&'+_0x1f540e,'auth':_0x3cedd8,'json':!![]};return rp(_0x16a90b)[_0x1b0f('0xb')](function(_0x4de97a){if(_0x4de97a[_0x1b0f('0xc')][_0x1b0f('0x18')]>0x0){var _0x3811b8=_0x4de97a[_0x1b0f('0xc')][0x0][_0x1b0f('0xe')];_0x280fc8(_0x3811b8);}else{return createRemoteTag(_0x413be6,_0x3cedd8,_0x26995a,_0x1f540e)[_0x1b0f('0xb')](function(_0x288967){_0x280fc8(_0x288967);});}});});}function assignTagToIncident(_0x40a5e7,_0x346e2c,_0x1b52ed,_0x1853c0,_0x5cdf1b){return new Promise(function(_0x4473e2,_0x143d9a){var _0x4d60ea={'method':_0x1b0f('0x34'),'uri':_0x1b52ed+_0x1b0f('0x3f')+'?'+_0x5cdf1b,'body':{'label':_0x40a5e7,'table':_0x1b0f('0x35'),'id_type':_0x1b0f('0x40'),'table_key':_0x1853c0[_0x1b0f('0x41')],'title':_0x1b0f('0x42')+_0x1853c0['ticketNumber'],'id_display':_0x1853c0[_0x1b0f('0x3b')]},'auth':_0x346e2c,'json':!![]};return rp(_0x4d60ea)[_0x1b0f('0xb')](function(_0x539edf){_0x4473e2();})[_0x1b0f('0x11')](function(){_0x4473e2();});});}function manageTags(_0x38e89e,_0x3469b3,_0x39fe3b,_0xfaa03e,_0x1e1be4,_0x4b7b54,_0x64d19f){return new Promise(function(_0x1c9730,_0x4cac29){var _0xa20cb1=[];_0x3469b3[_0x1b0f('0x26')](function(_0x343991){_0xa20cb1[_0x1b0f('0x43')](getRemoteTag(_0x343991,_0x39fe3b,_0xfaa03e,_0x4b7b54,_0x64d19f));});return Promise[_0x1b0f('0x44')](_0xa20cb1)[_0x1b0f('0xb')](function(_0x5c309b){if(_0x5c309b[_0x1b0f('0x18')]){logger[_0x1b0f('0xf')]('['+[_0x38e89e[_0x1b0f('0x10')]()]+_0x1b0f('0x45'),_0x5c309b);var _0x2c2b86=[];_0x5c309b[_0x1b0f('0x26')](function(_0x2deeaf){_0x2c2b86['push'](assignTagToIncident(_0x2deeaf,_0x39fe3b,_0xfaa03e,_0x1e1be4,_0x4b7b54));});return Promise[_0x1b0f('0x44')](_0x2c2b86)[_0x1b0f('0xb')](function(){_0x1c9730();})[_0x1b0f('0x11')](function(){_0x1c9730();});}else{_0x1c9730();}});});}function getTags(_0x1fe0f6,_0x2cc95a,_0x572dc6,_0x2ec669,_0x4ec238,_0x27cebe){return function(_0x1a2876){return new Promise(function(_0x5a75b5,_0x23a5c5){var _0x142d03=[];var _0x154656=_0x2ec669[_0x1b0f('0x46')];if(_0x154656&&_0x154656['length']>0x0){_0x142d03=_[_0x1b0f('0x47')](_0x154656,'name');}if(_0x142d03[_0x1b0f('0x18')]>0x0){return manageTags(_0x1fe0f6,_0x142d03,_0x2cc95a,_0x572dc6,_0x1a2876,_0x4ec238,_0x27cebe)[_0x1b0f('0xb')](function(){_0x5a75b5(_0x1a2876);});}else{_0x5a75b5(_0x1a2876);}});};}function emit(_0x222857,_0x288c2e,_0x210d8d){var _0xf8bf49=_0x1b0f('0x48')+_0x1b0f('0x49')+_0x1b0f('0x4a')+'%255EORDERBYDESCnumber';var _0x4a4d6e={'uri':_0x222857+_0x1b0f('0x4b')+_0x210d8d+_0xf8bf49};io['to'](util[_0x1b0f('0x4c')](_0x1b0f('0x4d'),_0x288c2e))[_0x1b0f('0x4e')](_0x1b0f('0x4f'),_0x4a4d6e);}exports['cs']=function(_0x4c6904,_0x288791,_0xb9fa27,_0x53143c,_0x5f15f0,_0x2d66f2,_0x4f5402,_0x28a527){var _0xdcb071={};var _0x26f06b={'user':_0x2d66f2[_0x1b0f('0x50')],'pass':_0x2d66f2[_0x1b0f('0x51')]};var _0x495d01=_0x1b0f('0x52');var _0x490013=_0x1b0f('0x53');_0x2d66f2[_0x1b0f('0x54')]=intUtil[_0x1b0f('0x55')](_0x2d66f2[_0x1b0f('0x54')]);_0x2d66f2['serverUrl']=intUtil['stripTrailingSlash'](_0x2d66f2[_0x1b0f('0x56')]);var _0x2ddf66=util[_0x1b0f('0x4c')](_0x1b0f('0x57'),_0x2d66f2[_0x1b0f('0x54')]);_0xdcb071[_0x1b0f('0x16')]=!_['isNil'](_0x53143c)?_0x53143c['email']:null;_0xdcb071[_0x1b0f('0x1b')]=_0x2d66f2['email'];_0xdcb071[_0x1b0f('0x1f')]=_0x28a527[_0x1b0f('0x2e')]()===_0x1b0f('0x58')?_0x288791[_0x1b0f('0x59')]:_0x288791['calleridnum'];_0xdcb071[_0x1b0f('0x5a')]=_0x28a527===_0x1b0f('0x5b')||_0x28a527===_0x1b0f('0x5c')?_0x1b0f('0x5b'):_0x1b0f('0x58');var _0x144349=util['format'](_0x1b0f('0x5d'),_0x2d66f2[_0x1b0f('0x56')],_0x288791[_0x1b0f('0x5e')],md5(_0x288791[_0x1b0f('0x5e')]));if(_0x5f15f0&&_0x5f15f0['monitor_format']){logger['info'](_0x1b0f('0x5f'),_0x1b0f('0x60'));_0x288791[_0x1b0f('0x61')]=_0x144349;}else if(_0x4f5402&&_0x4f5402[_0x1b0f('0x62')]&&_0x4f5402['recordingFormat']!=='none'){logger[_0x1b0f('0xf')](_0x1b0f('0x63'),'Recording\x20is\x20enabled!');_0x288791[_0x1b0f('0x61')]=_0x144349;}else{_0x288791[_0x1b0f('0x61')]='';}return getAdminUser(_0x28a527,_0x26f06b,_0xdcb071,_0x2ddf66,_0x490013,_0x495d01)[_0x1b0f('0xb')](getUser(_0x28a527,_0x26f06b,_0x2ddf66,_0x490013,_0x495d01))[_0x1b0f('0xb')](getEndUser(_0x28a527,_0x26f06b,_0x2ddf66,_0x490013,_0x495d01))[_0x1b0f('0xb')](getTicket(_0x28a527,_0x26f06b,_0x2ddf66,_0xb9fa27,_0x288791,_0x490013))[_0x1b0f('0xb')](function(_0x4de014){logger[_0x1b0f('0xf')](util[_0x1b0f('0x4c')](_0x1b0f('0x64'),_0x4de014['ticketId']));logger['info'](util[_0x1b0f('0x4c')]('call\x20direction:\x20%s',_0x28a527));if(_0x28a527!=='unmanaged'){logger[_0x1b0f('0xf')]('['+[_0x28a527['toUpperCase']()]+']',_0x1b0f('0x65'));emit(_0x2d66f2[_0x1b0f('0x54')],_0x53143c['name'],_0x4de014[_0x1b0f('0x41')]);}})[_0x1b0f('0x11')](function(_0xdc9086){logger[_0x1b0f('0x12')]('['+[_0x28a527[_0x1b0f('0x10')]()]+_0x1b0f('0x66'),util[_0x1b0f('0x67')](_0xdc9086,{'showHidden':!![],'depth':null}));});};
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