Built motion from commit efa66e19.|2.6.22
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 44f12b9..defddb9 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x6e1e=['call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','defaults','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','sys_id','toUpperCase','catch','message','info','],\x20getUser\x20input\x20crm','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','active','true','userId','adminId','],\x20getUser\x20crm','error',']\x20using\x20admin\x20profile','adminEmail','POST','sys_user?','user','endUserNumber','System','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','string','picklist','type','customField','nameField','toLowerCase','toString','includes','idField','customVariable','Variable','name','outbound','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','incident','Incident','Incident\x20-\x20','push','all','Tags','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','isNil','email','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s'];(function(_0xf85fb3,_0x280fe6){var _0x4a9d43=function(_0x1d17d4){while(--_0x1d17d4){_0xf85fb3['push'](_0xf85fb3['shift']());}};_0x4a9d43(++_0x280fe6);}(_0x6e1e,0x142));var _0xe6e1=function(_0x488608,_0x597220){_0x488608=_0x488608-0x0;var _0xba3d8=_0x6e1e[_0x488608];return _0xba3d8;};'use strict';var _=require(_0xe6e1('0x0'));var Promise=require(_0xe6e1('0x1'));var rp=require(_0xe6e1('0x2'));var util=require(_0xe6e1('0x3'));var md5=require(_0xe6e1('0x4'));var Redis=require(_0xe6e1('0x5'));var intUtil=require(_0xe6e1('0x6'));var config=require(_0xe6e1('0x7'));var logger=require('../../../../config/logger')('servicenow');config['redis']=_[_0xe6e1('0x8')](config[_0xe6e1('0x9')],{'host':_0xe6e1('0xa'),'port':0x18eb});var io=require(_0xe6e1('0xb'))(new Redis(config[_0xe6e1('0x9')]));function getAdminUser(_0x1edc48,_0x3084b3,_0x1b1e54,_0xc1d10b,_0x2eedbb,_0x1269de){return new Promise(function(_0x1319ae,_0x100a35){var _0x107f98={'method':_0xe6e1('0xc'),'uri':_0xc1d10b+_0xe6e1('0xd')+'&'+_0x2eedbb+'&'+_0x1269de,'auth':_0x3084b3,'json':!![]};return rp(_0x107f98)[_0xe6e1('0xe')](function(_0x3b62c4){if(_0x3b62c4[_0xe6e1('0xf')]['length']>0x0){_0x1b1e54['adminId']=_0x3b62c4['result'][0x0][_0xe6e1('0x10')];}logger['info']('['+[_0x1edc48[_0xe6e1('0x11')]()]+'],\x20getAdminUser\x20crm',_0x1b1e54);_0x1319ae(_0x1b1e54);})[_0xe6e1('0x12')](function(_0x3d338d){logger['error']('['+[_0x1edc48['toUpperCase']()]+']',_0x3d338d['message']);_0x100a35(_0x3d338d[_0xe6e1('0x13')]);});});}function getUser(_0x862804,_0x41c528,_0xa8e36,_0x3fac60,_0x2ede78){return function(_0xbee614){logger[_0xe6e1('0x14')]('['+[_0x862804['toUpperCase']()]+_0xe6e1('0x15'),_0xbee614);return new Promise(function(_0xc4b871,_0x443745){if(intUtil['validateEmail'](_0xbee614['userEmail'])){var _0x5761f7={'method':_0xe6e1('0xc'),'uri':_0xa8e36+'sys_user?sysparm_query=email%3D'+_0xbee614[_0xe6e1('0x16')]+'&'+_0x3fac60+'&'+_0x2ede78,'auth':_0x41c528,'json':!![]};logger[_0xe6e1('0x14')]('['+[_0x862804[_0xe6e1('0x11')]()]+_0xe6e1('0x17'),_0x5761f7);return rp(_0x5761f7)[_0xe6e1('0xe')](function(_0x455e22){logger[_0xe6e1('0x14')]('['+[_0x862804[_0xe6e1('0x11')]()]+_0xe6e1('0x18'),_0x455e22);if(_0x455e22['result'][_0xe6e1('0x19')]>0x0&&String(_0x455e22[_0xe6e1('0xf')][0x0][_0xe6e1('0x1a')])===_0xe6e1('0x1b')){_0xbee614['userId']=_0x455e22[_0xe6e1('0xf')][0x0]['sys_id'];}else{_0xbee614[_0xe6e1('0x1c')]=_0xbee614[_0xe6e1('0x1d')];_0xbee614[_0xe6e1('0x16')]=_0xbee614['adminEmail'];}logger['info']('['+[_0x862804[_0xe6e1('0x11')]()]+_0xe6e1('0x1e'),_0xbee614);_0xc4b871(_0xbee614);})[_0xe6e1('0x12')](function(_0x2825e1){logger[_0xe6e1('0x1f')]('['+[_0x862804[_0xe6e1('0x11')]()]+']',_0x2825e1['message']);_0x443745(_0x2825e1[_0xe6e1('0x13')]);});}else{logger[_0xe6e1('0x14')]('['+[_0x862804[_0xe6e1('0x11')]()]+_0xe6e1('0x20'));_0xbee614[_0xe6e1('0x1c')]=_0xbee614[_0xe6e1('0x1d')];_0xbee614[_0xe6e1('0x16')]=_0xbee614[_0xe6e1('0x21')];_0xc4b871(_0xbee614);}});};}function createEndUser(_0x3447b2,_0x5acd73,_0x1ca7ee,_0x5cf557,_0x3901ac){logger[_0xe6e1('0x14')]('['+[_0x3447b2[_0xe6e1('0x11')]()]+'],\x20createEndUser\x20input\x20crm',_0x1ca7ee);return new Promise(function(_0x10a573,_0x421099){var _0x503d30={'method':_0xe6e1('0x22'),'uri':_0x5cf557+_0xe6e1('0x23')+_0x3901ac,'body':{'user_name':_0x1ca7ee['endUserNumber'],'roles':_0xe6e1('0x24'),'first_name':_0x1ca7ee[_0xe6e1('0x25')],'active':_0xe6e1('0x1b'),'date_format':_0xe6e1('0x26'),'phone':_0x1ca7ee[_0xe6e1('0x25')]},'auth':_0x5acd73,'json':!![]};return rp(_0x503d30)[_0xe6e1('0xe')](function(_0x3359e4){logger['info']('['+[_0x3447b2[_0xe6e1('0x11')]()]+'],\x20EndUser\x20schema',_0x3359e4[_0xe6e1('0xf')]);_0x1ca7ee[_0xe6e1('0x27')]=_0x3359e4[_0xe6e1('0xf')][_0xe6e1('0x10')];_0x10a573(_0x1ca7ee);})[_0xe6e1('0x12')](function(_0x4099ec){logger[_0xe6e1('0x1f')]('['+[_0x3447b2[_0xe6e1('0x11')]()]+']',_0x4099ec['message']);_0x421099(_0x4099ec[_0xe6e1('0x13')]);});});}function getEndUser(_0x19a6e8,_0x42517b,_0x4a5484,_0x45c90d,_0x1c7143){return function(_0x412c56){logger[_0xe6e1('0x14')]('['+[_0x19a6e8[_0xe6e1('0x11')]()]+'],\x20getEndUser\x20input\x20crm',_0x412c56);return new Promise(function(_0x169e28,_0x2d1777){var _0xfb869b={'method':_0xe6e1('0xc'),'uri':_0x4a5484+_0xe6e1('0x28')+_0x412c56[_0xe6e1('0x25')]+'&'+_0x45c90d+'&'+_0x1c7143,'auth':_0x42517b,'json':!![]};return rp(_0xfb869b)[_0xe6e1('0xe')](function(_0x26115b){if(_0x26115b['result'][_0xe6e1('0x19')]>0x0){_0x412c56[_0xe6e1('0x27')]=_0x26115b[_0xe6e1('0xf')][0x0][_0xe6e1('0x10')];logger[_0xe6e1('0x14')]('['+[_0x19a6e8[_0xe6e1('0x11')]()]+_0xe6e1('0x29'),_0x412c56);_0x169e28(_0x412c56);}else{return createEndUser(_0x19a6e8,_0x42517b,_0x412c56,_0x4a5484,_0x45c90d)[_0xe6e1('0xe')](function(_0x57f636){logger[_0xe6e1('0x14')]('['+[_0x19a6e8[_0xe6e1('0x11')]()]+_0xe6e1('0x2a'),_0x57f636);_0x169e28(_0x57f636);});}})[_0xe6e1('0x12')](function(_0x3ff136){logger['error']('['+[_0x19a6e8[_0xe6e1('0x11')]()]+']',_0x3ff136[_0xe6e1('0x13')]);_0x2d1777(_0x3ff136[_0xe6e1('0x13')]);});});};}function getCustomFields(_0x51419b,_0x2765b2){var _0x1e7449={};if(_0x51419b['length']>0x0){_[_0xe6e1('0x2b')](_0x51419b,function(_0x5f2950){if(_['includes']([_0xe6e1('0x2c'),_0xe6e1('0x2d')],_0x5f2950[_0xe6e1('0x2e')])&&_0x5f2950['nameField']&&!_0x5f2950[_0xe6e1('0x2f')]){_0x1e7449[_0x5f2950[_0xe6e1('0x30')][_0xe6e1('0x31')]()]=_0x5f2950['content'][_0xe6e1('0x32')]();}else if(_[_0xe6e1('0x33')]([_0xe6e1('0x2c'),'picklist'],_0x5f2950[_0xe6e1('0x2e')])&&_0x5f2950[_0xe6e1('0x34')]&&_0x5f2950[_0xe6e1('0x2f')]){_0x1e7449[_0x5f2950[_0xe6e1('0x34')][_0xe6e1('0x31')]()]=_0x5f2950['content'][_0xe6e1('0x32')]();}else if(_0x5f2950[_0xe6e1('0x2e')]==='variable'&&_0x5f2950['variableName']&&_0x5f2950[_0xe6e1('0x34')]&&_0x5f2950[_0xe6e1('0x2f')]){_0x1e7449[_0x5f2950[_0xe6e1('0x34')]['toLowerCase']()]=_0x2765b2[_0x5f2950['variableName']]['toString']();}else if(_0x5f2950[_0xe6e1('0x2e')]===_0xe6e1('0x35')&&_0x5f2950[_0xe6e1('0x36')]&&_0x5f2950[_0xe6e1('0x36')]['name']&&_0x5f2950[_0xe6e1('0x34')]&&_0x5f2950[_0xe6e1('0x2f')]){_0x1e7449[_0x5f2950[_0xe6e1('0x34')][_0xe6e1('0x31')]()]=_0x2765b2[_0x5f2950[_0xe6e1('0x36')][_0xe6e1('0x37')][_0xe6e1('0x31')]()][_0xe6e1('0x32')]();}});}return _0x1e7449;}function getTicket(_0x2783cc,_0x2e99cc,_0x4f87c2,_0x3c1b6f,_0x1782d5,_0x272b80){return function(_0x21c3f0){logger[_0xe6e1('0x14')]('['+[_0x2783cc[_0xe6e1('0x11')]()]+']\x20getTicket\x20input\x20crm',_0x21c3f0);return new Promise(function(_0x2dfa69,_0x2c4640){var _0x44fb5a=_0x2783cc[_0xe6e1('0x31')]()===_0xe6e1('0x38')?_0x21c3f0[_0xe6e1('0x1c')]:_0x21c3f0[_0xe6e1('0x27')];var _0xd72181={'method':_0xe6e1('0x22'),'uri':_0x4f87c2+'incident'+'?'+_0x272b80,'body':Object[_0xe6e1('0x39')]({},{'active':_0xe6e1('0x1b'),'caller_id':_0x44fb5a,'assigned_to':_0x21c3f0[_0xe6e1('0x1c')],'short_description':intUtil[_0xe6e1('0x3a')](_0x3c1b6f[_0xe6e1('0x3b')],_0x1782d5,'\x20'),'description':intUtil[_0xe6e1('0x3a')](_0x3c1b6f[_0xe6e1('0x3c')],_0x1782d5,'\x0a')},getCustomFields(_0x3c1b6f[_0xe6e1('0x3d')],_0x1782d5)),'auth':_0x2e99cc,'json':!![]};return rp(_0xd72181)[_0xe6e1('0xe')](function(_0x4390a2){logger['info']('['+[_0x2783cc[_0xe6e1('0x11')]()]+_0xe6e1('0x3e'),_0x4390a2['result']);_0x21c3f0[_0xe6e1('0x3f')]=_0x4390a2['result'][_0xe6e1('0x10')];_0x21c3f0[_0xe6e1('0x40')]=_0x4390a2[_0xe6e1('0xf')]['number'];logger[_0xe6e1('0x14')]('['+[_0x2783cc[_0xe6e1('0x11')]()]+_0xe6e1('0x41'),_0x21c3f0);_0x2dfa69(_0x21c3f0);})['catch'](function(_0x5946d6){logger['error']('['+[_0x2783cc[_0xe6e1('0x11')]()]+']',_0x5946d6[_0xe6e1('0x13')]);_0x2c4640(_0x5946d6[_0xe6e1('0x13')]);});});};}function createRemoteTag(_0x154a5c,_0xde8ed4,_0x59cdeb,_0x5ab30d){return new Promise(function(_0x19d041,_0x59b5de){var _0x23005b={'method':'POST','uri':_0x59cdeb+_0xe6e1('0x42')+'?'+_0x5ab30d,'body':{'short_description':_0x154a5c,'global':!![],'active':!![],'name':_0x154a5c},'auth':_0xde8ed4,'json':!![]};return rp(_0x23005b)[_0xe6e1('0xe')](function(_0xc53891){var _0x48cfd0=_0xc53891[_0xe6e1('0xf')][_0xe6e1('0x10')];_0x19d041(_0x48cfd0);});});}function getRemoteTag(_0x10dcc3,_0x2cfce8,_0x11b792,_0x1df4dd,_0x29e62a){return new Promise(function(_0x4a43de,_0x377a51){var _0x4607dc={'method':'GET','uri':_0x11b792+_0xe6e1('0x42')+_0xe6e1('0x43')+_0x10dcc3+'&'+_0x1df4dd,'auth':_0x2cfce8,'json':!![]};return rp(_0x4607dc)[_0xe6e1('0xe')](function(_0x3860c7){if(_0x3860c7[_0xe6e1('0xf')][_0xe6e1('0x19')]>0x0){var _0x21a030=_0x3860c7[_0xe6e1('0xf')][0x0][_0xe6e1('0x10')];_0x4a43de(_0x21a030);}else{return createRemoteTag(_0x10dcc3,_0x2cfce8,_0x11b792,_0x1df4dd)[_0xe6e1('0xe')](function(_0x1c60fa){_0x4a43de(_0x1c60fa);});}});});}function assignTagToIncident(_0xe17e4b,_0x44c38b,_0x369ffb,_0xa7f80e,_0x25cedc){return new Promise(function(_0x17b5ee,_0x1de59b){var _0x9b3346={'method':_0xe6e1('0x22'),'uri':_0x369ffb+_0xe6e1('0x44')+'?'+_0x25cedc,'body':{'label':_0xe17e4b,'table':_0xe6e1('0x45'),'id_type':_0xe6e1('0x46'),'table_key':_0xa7f80e['ticketId'],'title':_0xe6e1('0x47')+_0xa7f80e[_0xe6e1('0x40')],'id_display':_0xa7f80e['ticketNumber']},'auth':_0x44c38b,'json':!![]};return rp(_0x9b3346)['then'](function(_0x2e4165){_0x17b5ee();})[_0xe6e1('0x12')](function(){_0x17b5ee();});});}function manageTags(_0x41f7d0,_0x13264c,_0x216dc3,_0x2ef2e8,_0x3729ca,_0x1ece67,_0x21583a){return new Promise(function(_0x1f3dd8,_0x101884){var _0x3acd3d=[];_0x13264c[_0xe6e1('0x2b')](function(_0x35303a){_0x3acd3d[_0xe6e1('0x48')](getRemoteTag(_0x35303a,_0x216dc3,_0x2ef2e8,_0x1ece67,_0x21583a));});return Promise[_0xe6e1('0x49')](_0x3acd3d)[_0xe6e1('0xe')](function(_0x35e2ea){if(_0x35e2ea[_0xe6e1('0x19')]){logger['info']('['+[_0x41f7d0[_0xe6e1('0x11')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x35e2ea);var _0x4a0807=[];_0x35e2ea['forEach'](function(_0x540364){_0x4a0807[_0xe6e1('0x48')](assignTagToIncident(_0x540364,_0x216dc3,_0x2ef2e8,_0x3729ca,_0x1ece67));});return Promise[_0xe6e1('0x49')](_0x4a0807)['then'](function(){_0x1f3dd8();})[_0xe6e1('0x12')](function(){_0x1f3dd8();});}else{_0x1f3dd8();}});});}function getTags(_0x3faff2,_0x16ff9c,_0x2f3c64,_0x22f153,_0x15d157,_0x36fa8b){return function(_0x571f8f){return new Promise(function(_0x213c94,_0x4860d0){var _0x5d7692=[];var _0x17a133=_0x22f153[_0xe6e1('0x4a')];if(_0x17a133&&_0x17a133[_0xe6e1('0x19')]>0x0){_0x5d7692=_[_0xe6e1('0x4b')](_0x17a133,'name');}if(_0x5d7692['length']>0x0){return manageTags(_0x3faff2,_0x5d7692,_0x16ff9c,_0x2f3c64,_0x571f8f,_0x15d157,_0x36fa8b)[_0xe6e1('0xe')](function(){_0x213c94(_0x571f8f);});}else{_0x213c94(_0x571f8f);}});};}function emit(_0x43ecfb,_0x4dbc64,_0x182230){var _0x5ec29f='%26sysparm_record_target%3Dincident'+_0xe6e1('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+'%255EORDERBYDESCnumber';var _0x24c84a={'uri':_0x43ecfb+_0xe6e1('0x4d')+_0x182230+_0x5ec29f};io['to'](util[_0xe6e1('0x4e')]('user:%s',_0x4dbc64))[_0xe6e1('0x4f')]('trigger:browser:url',_0x24c84a);}exports['cs']=function(_0x20b982,_0x3504af,_0x404971,_0xeaea72,_0x2f53b6,_0x174c68,_0x5b2a83,_0x392ac2){var _0x422c93={};var _0x3d9e06={'user':_0x174c68[_0xe6e1('0x50')],'pass':_0x174c68['password']};var _0x568d61=_0xe6e1('0x51');var _0xf160de=_0xe6e1('0x52');_0x174c68[_0xe6e1('0x53')]=intUtil[_0xe6e1('0x54')](_0x174c68[_0xe6e1('0x53')]);_0x174c68[_0xe6e1('0x55')]=intUtil[_0xe6e1('0x54')](_0x174c68[_0xe6e1('0x55')]);var _0x48d03a=util[_0xe6e1('0x4e')]('%s/api/now/table/',_0x174c68[_0xe6e1('0x53')]);_0x422c93[_0xe6e1('0x16')]=!_[_0xe6e1('0x56')](_0xeaea72)?_0xeaea72[_0xe6e1('0x57')]:null;_0x422c93['adminEmail']=_0x174c68['email'];_0x422c93[_0xe6e1('0x25')]=_0x392ac2[_0xe6e1('0x31')]()===_0xe6e1('0x38')?_0x3504af['destcalleridnum']:_0x3504af[_0xe6e1('0x58')];_0x422c93[_0xe6e1('0x59')]=_0x392ac2===_0xe6e1('0x5a')||_0x392ac2===_0xe6e1('0x5b')?_0xe6e1('0x5a'):_0xe6e1('0x38');var _0x3c6fe4=util[_0xe6e1('0x4e')](_0xe6e1('0x5c'),_0x174c68[_0xe6e1('0x55')],_0x3504af[_0xe6e1('0x5d')],md5(_0x3504af['uniqueid']));if(_0x2f53b6&&_0x2f53b6[_0xe6e1('0x5e')]){logger[_0xe6e1('0x14')](_0xe6e1('0x5f'),_0xe6e1('0x60'));_0x3504af['recordingURL']=_0x3c6fe4;}else if(_0x5b2a83&&_0x5b2a83[_0xe6e1('0x61')]&&_0x5b2a83[_0xe6e1('0x61')]!==_0xe6e1('0x62')){logger[_0xe6e1('0x14')](_0xe6e1('0x63'),_0xe6e1('0x60'));_0x3504af[_0xe6e1('0x64')]=_0x3c6fe4;}else{_0x3504af[_0xe6e1('0x64')]='';}return getAdminUser(_0x392ac2,_0x3d9e06,_0x422c93,_0x48d03a,_0xf160de,_0x568d61)[_0xe6e1('0xe')](getUser(_0x392ac2,_0x3d9e06,_0x48d03a,_0xf160de,_0x568d61))[_0xe6e1('0xe')](getEndUser(_0x392ac2,_0x3d9e06,_0x48d03a,_0xf160de,_0x568d61))[_0xe6e1('0xe')](getTicket(_0x392ac2,_0x3d9e06,_0x48d03a,_0x404971,_0x3504af,_0xf160de))[_0xe6e1('0xe')](function(_0x134949){logger[_0xe6e1('0x14')](util[_0xe6e1('0x4e')](_0xe6e1('0x65'),_0x134949[_0xe6e1('0x3f')]));logger[_0xe6e1('0x14')](util[_0xe6e1('0x4e')](_0xe6e1('0x66'),_0x392ac2));if(_0x392ac2!==_0xe6e1('0x5b')){logger['info']('['+[_0x392ac2[_0xe6e1('0x11')]()]+']',_0xe6e1('0x67'));emit(_0x174c68[_0xe6e1('0x53')],_0xeaea72[_0xe6e1('0x37')],_0x134949['ticketId']);}})[_0xe6e1('0x12')](function(_0xd64ebc){logger[_0xe6e1('0x1f')]('['+[_0x392ac2[_0xe6e1('0x11')]()]+_0xe6e1('0x68'),util[_0xe6e1('0x69')](_0xd64ebc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xb0f1=['stripTrailingSlash','serverUrl','%s/api/now/table/','outbound','destcalleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','sys_id','info','toUpperCase','catch','error','message','],\x20getUser\x20input\x20crm','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','length','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','forEach','picklist','type','customField','nameField','toString','includes','idField','toLowerCase','content','Variable','name',']\x20getTicket\x20input\x20crm','endUserId','POST','incident','assign','Subjects','getString','Descriptions','Fields','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','ticketId','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri'];(function(_0x84eba4,_0x150755){var _0x5258bb=function(_0x2e8dad){while(--_0x2e8dad){_0x84eba4['push'](_0x84eba4['shift']());}};_0x5258bb(++_0x150755);}(_0xb0f1,0x14b));var _0x1b0f=function(_0x2cfb58,_0x3d9412){_0x2cfb58=_0x2cfb58-0x0;var _0xd99951=_0xb0f1[_0x2cfb58];return _0xd99951;};'use strict';var _=require('lodash');var Promise=require(_0x1b0f('0x0'));var rp=require(_0x1b0f('0x1'));var util=require('util');var md5=require('md5');var Redis=require(_0x1b0f('0x2'));var intUtil=require(_0x1b0f('0x3'));var config=require(_0x1b0f('0x4'));var logger=require(_0x1b0f('0x5'))(_0x1b0f('0x6'));config[_0x1b0f('0x7')]=_['defaults'](config['redis'],{'host':_0x1b0f('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x1b0f('0x7')]));function getAdminUser(_0xe3a70a,_0x1705db,_0x3e31db,_0x4caa75,_0x30617c,_0x14fbaa){return new Promise(function(_0x4642b0,_0x149d35){var _0xe109e4={'method':_0x1b0f('0x9'),'uri':_0x4caa75+_0x1b0f('0xa')+'&'+_0x30617c+'&'+_0x14fbaa,'auth':_0x1705db,'json':!![]};return rp(_0xe109e4)[_0x1b0f('0xb')](function(_0x29f365){if(_0x29f365[_0x1b0f('0xc')]['length']>0x0){_0x3e31db[_0x1b0f('0xd')]=_0x29f365[_0x1b0f('0xc')][0x0][_0x1b0f('0xe')];}logger[_0x1b0f('0xf')]('['+[_0xe3a70a[_0x1b0f('0x10')]()]+'],\x20getAdminUser\x20crm',_0x3e31db);_0x4642b0(_0x3e31db);})[_0x1b0f('0x11')](function(_0x264732){logger[_0x1b0f('0x12')]('['+[_0xe3a70a[_0x1b0f('0x10')]()]+']',_0x264732[_0x1b0f('0x13')]);_0x149d35(_0x264732['message']);});});}function getUser(_0x1afce4,_0x190ed2,_0x4d1db3,_0x164c86,_0x8e9d0a){return function(_0x208061){logger['info']('['+[_0x1afce4['toUpperCase']()]+_0x1b0f('0x14'),_0x208061);return new Promise(function(_0x37106c,_0x350e9e){if(intUtil['validateEmail'](_0x208061['userEmail'])){var _0x3c52eb={'method':_0x1b0f('0x9'),'uri':_0x4d1db3+_0x1b0f('0x15')+_0x208061[_0x1b0f('0x16')]+'&'+_0x164c86+'&'+_0x8e9d0a,'auth':_0x190ed2,'json':!![]};logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x17'),_0x3c52eb);return rp(_0x3c52eb)[_0x1b0f('0xb')](function(_0x49ecf1){logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+'],\x20getUser\x20entity',_0x49ecf1);if(_0x49ecf1[_0x1b0f('0xc')][_0x1b0f('0x18')]>0x0&&String(_0x49ecf1[_0x1b0f('0xc')][0x0]['active'])===_0x1b0f('0x19')){_0x208061[_0x1b0f('0x1a')]=_0x49ecf1[_0x1b0f('0xc')][0x0]['sys_id'];}else{_0x208061['userId']=_0x208061[_0x1b0f('0xd')];_0x208061['userEmail']=_0x208061[_0x1b0f('0x1b')];}logger['info']('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x1c'),_0x208061);_0x37106c(_0x208061);})[_0x1b0f('0x11')](function(_0x5cf242){logger[_0x1b0f('0x12')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+']',_0x5cf242[_0x1b0f('0x13')]);_0x350e9e(_0x5cf242[_0x1b0f('0x13')]);});}else{logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x1d'));_0x208061[_0x1b0f('0x1a')]=_0x208061[_0x1b0f('0xd')];_0x208061[_0x1b0f('0x16')]=_0x208061[_0x1b0f('0x1b')];_0x37106c(_0x208061);}});};}function createEndUser(_0x228d66,_0x29d4d6,_0x4578f1,_0x10debd,_0x9b6983){logger[_0x1b0f('0xf')]('['+[_0x228d66[_0x1b0f('0x10')]()]+'],\x20createEndUser\x20input\x20crm',_0x4578f1);return new Promise(function(_0x504229,_0x1b012f){var _0x50e3c7={'method':'POST','uri':_0x10debd+_0x1b0f('0x1e')+_0x9b6983,'body':{'user_name':_0x4578f1[_0x1b0f('0x1f')],'roles':_0x1b0f('0x20'),'first_name':_0x4578f1[_0x1b0f('0x1f')],'active':_0x1b0f('0x19'),'date_format':_0x1b0f('0x21'),'phone':_0x4578f1[_0x1b0f('0x1f')]},'auth':_0x29d4d6,'json':!![]};return rp(_0x50e3c7)[_0x1b0f('0xb')](function(_0x474598){logger[_0x1b0f('0xf')]('['+[_0x228d66[_0x1b0f('0x10')]()]+_0x1b0f('0x22'),_0x474598[_0x1b0f('0xc')]);_0x4578f1['endUserId']=_0x474598[_0x1b0f('0xc')][_0x1b0f('0xe')];_0x504229(_0x4578f1);})['catch'](function(_0x481ba4){logger[_0x1b0f('0x12')]('['+[_0x228d66[_0x1b0f('0x10')]()]+']',_0x481ba4[_0x1b0f('0x13')]);_0x1b012f(_0x481ba4['message']);});});}function getEndUser(_0xe2b223,_0x4fb3d0,_0x4dc693,_0x22da16,_0x32ddc6){return function(_0xb0989f){logger['info']('['+[_0xe2b223[_0x1b0f('0x10')]()]+_0x1b0f('0x23'),_0xb0989f);return new Promise(function(_0x7cf5bb,_0xd07e0a){var _0x4c6edd={'method':_0x1b0f('0x9'),'uri':_0x4dc693+_0x1b0f('0x24')+_0xb0989f['endUserNumber']+'&'+_0x22da16+'&'+_0x32ddc6,'auth':_0x4fb3d0,'json':!![]};return rp(_0x4c6edd)[_0x1b0f('0xb')](function(_0x3c069d){if(_0x3c069d[_0x1b0f('0xc')]['length']>0x0){_0xb0989f['endUserId']=_0x3c069d[_0x1b0f('0xc')][0x0]['sys_id'];logger[_0x1b0f('0xf')]('['+[_0xe2b223['toUpperCase']()]+_0x1b0f('0x25'),_0xb0989f);_0x7cf5bb(_0xb0989f);}else{return createEndUser(_0xe2b223,_0x4fb3d0,_0xb0989f,_0x4dc693,_0x22da16)['then'](function(_0x58638c){logger[_0x1b0f('0xf')]('['+[_0xe2b223[_0x1b0f('0x10')]()]+'],\x20createEndUser\x20crm',_0x58638c);_0x7cf5bb(_0x58638c);});}})[_0x1b0f('0x11')](function(_0x90795){logger[_0x1b0f('0x12')]('['+[_0xe2b223['toUpperCase']()]+']',_0x90795[_0x1b0f('0x13')]);_0xd07e0a(_0x90795[_0x1b0f('0x13')]);});});};}function getCustomFields(_0x4091da,_0x12919e){var _0x21ea21={};if(_0x4091da['length']>0x0){_[_0x1b0f('0x26')](_0x4091da,function(_0x4ca378){if(_['includes'](['string',_0x1b0f('0x27')],_0x4ca378[_0x1b0f('0x28')])&&_0x4ca378['nameField']&&!_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2a')]['toLowerCase']()]=_0x4ca378['content'][_0x1b0f('0x2b')]();}else if(_[_0x1b0f('0x2c')](['string',_0x1b0f('0x27')],_0x4ca378[_0x1b0f('0x28')])&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')][_0x1b0f('0x2e')]()]=_0x4ca378[_0x1b0f('0x2f')][_0x1b0f('0x2b')]();}else if(_0x4ca378['type']==='variable'&&_0x4ca378['variableName']&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378['customField']){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')]['toLowerCase']()]=_0x12919e[_0x4ca378['variableName']][_0x1b0f('0x2b')]();}else if(_0x4ca378[_0x1b0f('0x28')]==='customVariable'&&_0x4ca378['Variable']&&_0x4ca378[_0x1b0f('0x30')][_0x1b0f('0x31')]&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')][_0x1b0f('0x2e')]()]=_0x12919e[_0x4ca378[_0x1b0f('0x30')][_0x1b0f('0x31')][_0x1b0f('0x2e')]()][_0x1b0f('0x2b')]();}});}return _0x21ea21;}function getTicket(_0x143d97,_0xf9bc23,_0x4c806b,_0x2fc7ef,_0x2ae859,_0x5421f4){return function(_0x3dc7d5){logger[_0x1b0f('0xf')]('['+[_0x143d97[_0x1b0f('0x10')]()]+_0x1b0f('0x32'),_0x3dc7d5);return new Promise(function(_0x4050e4,_0x471e8a){var _0x1f93f7=_0x143d97[_0x1b0f('0x2e')]()==='outbound'?_0x3dc7d5[_0x1b0f('0x1a')]:_0x3dc7d5[_0x1b0f('0x33')];var _0x17ec83={'method':_0x1b0f('0x34'),'uri':_0x4c806b+_0x1b0f('0x35')+'?'+_0x5421f4,'body':Object[_0x1b0f('0x36')]({},{'active':_0x1b0f('0x19'),'caller_id':_0x1f93f7,'assigned_to':_0x3dc7d5[_0x1b0f('0x1a')],'short_description':intUtil['getString'](_0x2fc7ef[_0x1b0f('0x37')],_0x2ae859,'\x20'),'description':intUtil[_0x1b0f('0x38')](_0x2fc7ef[_0x1b0f('0x39')],_0x2ae859,'\x0a')},getCustomFields(_0x2fc7ef[_0x1b0f('0x3a')],_0x2ae859)),'auth':_0xf9bc23,'json':!![]};return rp(_0x17ec83)[_0x1b0f('0xb')](function(_0x4853b2){logger[_0x1b0f('0xf')]('['+[_0x143d97[_0x1b0f('0x10')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x4853b2[_0x1b0f('0xc')]);_0x3dc7d5['ticketId']=_0x4853b2[_0x1b0f('0xc')]['sys_id'];_0x3dc7d5[_0x1b0f('0x3b')]=_0x4853b2[_0x1b0f('0xc')]['number'];logger['info']('['+[_0x143d97['toUpperCase']()]+_0x1b0f('0x3c'),_0x3dc7d5);_0x4050e4(_0x3dc7d5);})[_0x1b0f('0x11')](function(_0x36dbd9){logger[_0x1b0f('0x12')]('['+[_0x143d97[_0x1b0f('0x10')]()]+']',_0x36dbd9[_0x1b0f('0x13')]);_0x471e8a(_0x36dbd9[_0x1b0f('0x13')]);});});};}function createRemoteTag(_0x27d08e,_0xcff1e5,_0x438256,_0x55de4b){return new Promise(function(_0x452d5f,_0x1876b7){var _0x5d5dc3={'method':_0x1b0f('0x34'),'uri':_0x438256+_0x1b0f('0x3d')+'?'+_0x55de4b,'body':{'short_description':_0x27d08e,'global':!![],'active':!![],'name':_0x27d08e},'auth':_0xcff1e5,'json':!![]};return rp(_0x5d5dc3)[_0x1b0f('0xb')](function(_0x1e5b46){var _0x5d20f7=_0x1e5b46[_0x1b0f('0xc')][_0x1b0f('0xe')];_0x452d5f(_0x5d20f7);});});}function getRemoteTag(_0x413be6,_0x3cedd8,_0x26995a,_0x1f540e,_0x1ece0f){return new Promise(function(_0x280fc8,_0x4b0d62){var _0x16a90b={'method':_0x1b0f('0x9'),'uri':_0x26995a+_0x1b0f('0x3d')+_0x1b0f('0x3e')+_0x413be6+'&'+_0x1f540e,'auth':_0x3cedd8,'json':!![]};return rp(_0x16a90b)[_0x1b0f('0xb')](function(_0x4de97a){if(_0x4de97a[_0x1b0f('0xc')][_0x1b0f('0x18')]>0x0){var _0x3811b8=_0x4de97a[_0x1b0f('0xc')][0x0][_0x1b0f('0xe')];_0x280fc8(_0x3811b8);}else{return createRemoteTag(_0x413be6,_0x3cedd8,_0x26995a,_0x1f540e)[_0x1b0f('0xb')](function(_0x288967){_0x280fc8(_0x288967);});}});});}function assignTagToIncident(_0x40a5e7,_0x346e2c,_0x1b52ed,_0x1853c0,_0x5cdf1b){return new Promise(function(_0x4473e2,_0x143d9a){var _0x4d60ea={'method':_0x1b0f('0x34'),'uri':_0x1b52ed+_0x1b0f('0x3f')+'?'+_0x5cdf1b,'body':{'label':_0x40a5e7,'table':_0x1b0f('0x35'),'id_type':_0x1b0f('0x40'),'table_key':_0x1853c0[_0x1b0f('0x41')],'title':_0x1b0f('0x42')+_0x1853c0['ticketNumber'],'id_display':_0x1853c0[_0x1b0f('0x3b')]},'auth':_0x346e2c,'json':!![]};return rp(_0x4d60ea)[_0x1b0f('0xb')](function(_0x539edf){_0x4473e2();})[_0x1b0f('0x11')](function(){_0x4473e2();});});}function manageTags(_0x38e89e,_0x3469b3,_0x39fe3b,_0xfaa03e,_0x1e1be4,_0x4b7b54,_0x64d19f){return new Promise(function(_0x1c9730,_0x4cac29){var _0xa20cb1=[];_0x3469b3[_0x1b0f('0x26')](function(_0x343991){_0xa20cb1[_0x1b0f('0x43')](getRemoteTag(_0x343991,_0x39fe3b,_0xfaa03e,_0x4b7b54,_0x64d19f));});return Promise[_0x1b0f('0x44')](_0xa20cb1)[_0x1b0f('0xb')](function(_0x5c309b){if(_0x5c309b[_0x1b0f('0x18')]){logger[_0x1b0f('0xf')]('['+[_0x38e89e[_0x1b0f('0x10')]()]+_0x1b0f('0x45'),_0x5c309b);var _0x2c2b86=[];_0x5c309b[_0x1b0f('0x26')](function(_0x2deeaf){_0x2c2b86['push'](assignTagToIncident(_0x2deeaf,_0x39fe3b,_0xfaa03e,_0x1e1be4,_0x4b7b54));});return Promise[_0x1b0f('0x44')](_0x2c2b86)[_0x1b0f('0xb')](function(){_0x1c9730();})[_0x1b0f('0x11')](function(){_0x1c9730();});}else{_0x1c9730();}});});}function getTags(_0x1fe0f6,_0x2cc95a,_0x572dc6,_0x2ec669,_0x4ec238,_0x27cebe){return function(_0x1a2876){return new Promise(function(_0x5a75b5,_0x23a5c5){var _0x142d03=[];var _0x154656=_0x2ec669[_0x1b0f('0x46')];if(_0x154656&&_0x154656['length']>0x0){_0x142d03=_[_0x1b0f('0x47')](_0x154656,'name');}if(_0x142d03[_0x1b0f('0x18')]>0x0){return manageTags(_0x1fe0f6,_0x142d03,_0x2cc95a,_0x572dc6,_0x1a2876,_0x4ec238,_0x27cebe)[_0x1b0f('0xb')](function(){_0x5a75b5(_0x1a2876);});}else{_0x5a75b5(_0x1a2876);}});};}function emit(_0x222857,_0x288c2e,_0x210d8d){var _0xf8bf49=_0x1b0f('0x48')+_0x1b0f('0x49')+_0x1b0f('0x4a')+'%255EORDERBYDESCnumber';var _0x4a4d6e={'uri':_0x222857+_0x1b0f('0x4b')+_0x210d8d+_0xf8bf49};io['to'](util[_0x1b0f('0x4c')](_0x1b0f('0x4d'),_0x288c2e))[_0x1b0f('0x4e')](_0x1b0f('0x4f'),_0x4a4d6e);}exports['cs']=function(_0x4c6904,_0x288791,_0xb9fa27,_0x53143c,_0x5f15f0,_0x2d66f2,_0x4f5402,_0x28a527){var _0xdcb071={};var _0x26f06b={'user':_0x2d66f2[_0x1b0f('0x50')],'pass':_0x2d66f2[_0x1b0f('0x51')]};var _0x495d01=_0x1b0f('0x52');var _0x490013=_0x1b0f('0x53');_0x2d66f2[_0x1b0f('0x54')]=intUtil[_0x1b0f('0x55')](_0x2d66f2[_0x1b0f('0x54')]);_0x2d66f2['serverUrl']=intUtil['stripTrailingSlash'](_0x2d66f2[_0x1b0f('0x56')]);var _0x2ddf66=util[_0x1b0f('0x4c')](_0x1b0f('0x57'),_0x2d66f2[_0x1b0f('0x54')]);_0xdcb071[_0x1b0f('0x16')]=!_['isNil'](_0x53143c)?_0x53143c['email']:null;_0xdcb071[_0x1b0f('0x1b')]=_0x2d66f2['email'];_0xdcb071[_0x1b0f('0x1f')]=_0x28a527[_0x1b0f('0x2e')]()===_0x1b0f('0x58')?_0x288791[_0x1b0f('0x59')]:_0x288791['calleridnum'];_0xdcb071[_0x1b0f('0x5a')]=_0x28a527===_0x1b0f('0x5b')||_0x28a527===_0x1b0f('0x5c')?_0x1b0f('0x5b'):_0x1b0f('0x58');var _0x144349=util['format'](_0x1b0f('0x5d'),_0x2d66f2[_0x1b0f('0x56')],_0x288791[_0x1b0f('0x5e')],md5(_0x288791[_0x1b0f('0x5e')]));if(_0x5f15f0&&_0x5f15f0['monitor_format']){logger['info'](_0x1b0f('0x5f'),_0x1b0f('0x60'));_0x288791[_0x1b0f('0x61')]=_0x144349;}else if(_0x4f5402&&_0x4f5402[_0x1b0f('0x62')]&&_0x4f5402['recordingFormat']!=='none'){logger[_0x1b0f('0xf')](_0x1b0f('0x63'),'Recording\x20is\x20enabled!');_0x288791[_0x1b0f('0x61')]=_0x144349;}else{_0x288791[_0x1b0f('0x61')]='';}return getAdminUser(_0x28a527,_0x26f06b,_0xdcb071,_0x2ddf66,_0x490013,_0x495d01)[_0x1b0f('0xb')](getUser(_0x28a527,_0x26f06b,_0x2ddf66,_0x490013,_0x495d01))[_0x1b0f('0xb')](getEndUser(_0x28a527,_0x26f06b,_0x2ddf66,_0x490013,_0x495d01))[_0x1b0f('0xb')](getTicket(_0x28a527,_0x26f06b,_0x2ddf66,_0xb9fa27,_0x288791,_0x490013))[_0x1b0f('0xb')](function(_0x4de014){logger[_0x1b0f('0xf')](util[_0x1b0f('0x4c')](_0x1b0f('0x64'),_0x4de014['ticketId']));logger['info'](util[_0x1b0f('0x4c')]('call\x20direction:\x20%s',_0x28a527));if(_0x28a527!=='unmanaged'){logger[_0x1b0f('0xf')]('['+[_0x28a527['toUpperCase']()]+']',_0x1b0f('0x65'));emit(_0x2d66f2[_0x1b0f('0x54')],_0x53143c['name'],_0x4de014[_0x1b0f('0x41')]);}})[_0x1b0f('0x11')](function(_0xdc9086){logger[_0x1b0f('0x12')]('['+[_0x28a527[_0x1b0f('0x10')]()]+_0x1b0f('0x66'),util[_0x1b0f('0x67')](_0xdc9086,{'showHidden':!![],'depth':null}));});};
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