Built motion from commit efa66e19.|2.6.22
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 857f2d8..defddb9 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x6e60=['endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','picklist','nameField','customField','toLowerCase','content','toString','includes','type','idField','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','POST','incident','assign','getString','Subjects','Descriptions','Fields','ticketNumber','number',']\x20getTicket\x20crm','label','label_entry','Incident\x20-\x20','all','push','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','format','user:%s','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','email','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','[OUTBOUND]','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','ticketId',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','defaults','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','sys_id','info','toUpperCase','catch','error','message','],\x20getUser\x20input\x20crm','validateEmail','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','user','endUserNumber','],\x20EndUser\x20schema','sys_user?sysparm_query=phone%3D','length'];(function(_0x31ee1c,_0x2d7dfe){var _0x4619b6=function(_0x46173d){while(--_0x46173d){_0x31ee1c['push'](_0x31ee1c['shift']());}};_0x4619b6(++_0x2d7dfe);}(_0x6e60,0x119));var _0x06e6=function(_0x57e4d3,_0xe4f142){_0x57e4d3=_0x57e4d3-0x0;var _0x68da48=_0x6e60[_0x57e4d3];return _0x68da48;};'use strict';var _=require(_0x06e6('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0x06e6('0x1'));var md5=require(_0x06e6('0x2'));var Redis=require(_0x06e6('0x3'));var intUtil=require(_0x06e6('0x4'));var config=require(_0x06e6('0x5'));var logger=require(_0x06e6('0x6'))(_0x06e6('0x7'));config['redis']=_[_0x06e6('0x8')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x06e6('0x9'))(new Redis(config['redis']));function getAdminUser(_0x3aefb0,_0x104030,_0x550cd7,_0x39fcde,_0x4e3162,_0x176cde){return new Promise(function(_0xa4d9f,_0x5360b4){var _0x55a00={'method':_0x06e6('0xa'),'uri':_0x39fcde+_0x06e6('0xb')+'&'+_0x4e3162+'&'+_0x176cde,'auth':_0x104030,'json':!![]};return rp(_0x55a00)[_0x06e6('0xc')](function(_0x251055){if(_0x251055[_0x06e6('0xd')]['length']>0x0){_0x550cd7[_0x06e6('0xe')]=_0x251055[_0x06e6('0xd')][0x0][_0x06e6('0xf')];}logger[_0x06e6('0x10')]('['+[_0x3aefb0[_0x06e6('0x11')]()]+'],\x20getAdminUser\x20crm',_0x550cd7);_0xa4d9f(_0x550cd7);})[_0x06e6('0x12')](function(_0x3e57a6){logger[_0x06e6('0x13')]('['+[_0x3aefb0[_0x06e6('0x11')]()]+']',_0x3e57a6[_0x06e6('0x14')]);_0x5360b4(_0x3e57a6[_0x06e6('0x14')]);});});}function getUser(_0x18e2b8,_0x964c36,_0x18065e,_0x320255,_0x3eaa58){return function(_0x465aa0){logger[_0x06e6('0x10')]('['+[_0x18e2b8[_0x06e6('0x11')]()]+_0x06e6('0x15'),_0x465aa0);return new Promise(function(_0x57d67a,_0x5e7b1c){if(intUtil[_0x06e6('0x16')](_0x465aa0['userEmail'])){var _0x3ab8a3={'method':_0x06e6('0xa'),'uri':_0x18065e+_0x06e6('0x17')+_0x465aa0[_0x06e6('0x18')]+'&'+_0x320255+'&'+_0x3eaa58,'auth':_0x964c36,'json':!![]};logger[_0x06e6('0x10')]('['+[_0x18e2b8['toUpperCase']()]+_0x06e6('0x19'),_0x3ab8a3);return rp(_0x3ab8a3)[_0x06e6('0xc')](function(_0x297f37){logger[_0x06e6('0x10')]('['+[_0x18e2b8['toUpperCase']()]+_0x06e6('0x1a'),_0x297f37);if(_0x297f37['result']['length']>0x0&&String(_0x297f37[_0x06e6('0xd')][0x0]['active'])===_0x06e6('0x1b')){_0x465aa0[_0x06e6('0x1c')]=_0x297f37['result'][0x0][_0x06e6('0xf')];}else{_0x465aa0[_0x06e6('0x1c')]=_0x465aa0[_0x06e6('0xe')];_0x465aa0[_0x06e6('0x18')]=_0x465aa0[_0x06e6('0x1d')];}logger[_0x06e6('0x10')]('['+[_0x18e2b8[_0x06e6('0x11')]()]+_0x06e6('0x1e'),_0x465aa0);_0x57d67a(_0x465aa0);})[_0x06e6('0x12')](function(_0x2a00d){logger['error']('['+[_0x18e2b8['toUpperCase']()]+']',_0x2a00d[_0x06e6('0x14')]);_0x5e7b1c(_0x2a00d['message']);});}else{logger[_0x06e6('0x10')]('['+[_0x18e2b8['toUpperCase']()]+_0x06e6('0x1f'));_0x465aa0['userId']=_0x465aa0[_0x06e6('0xe')];_0x465aa0[_0x06e6('0x18')]=_0x465aa0['adminEmail'];_0x57d67a(_0x465aa0);}});};}function createEndUser(_0xcf57e8,_0xec871,_0x4b3eb2,_0x16c96e,_0x2a9ebe){logger['info']('['+[_0xcf57e8[_0x06e6('0x11')]()]+'],\x20createEndUser\x20input\x20crm',_0x4b3eb2);return new Promise(function(_0x37065e,_0xf7737e){var _0x2deb2b={'method':'POST','uri':_0x16c96e+'sys_user?'+_0x2a9ebe,'body':{'user_name':_0x4b3eb2['endUserNumber'],'roles':_0x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(_0x16fef7['result'][_0x06e6('0x24')]>0x0){var _0x11ebef=_0x16fef7[_0x06e6('0xd')][0x0][_0x06e6('0xf')];_0x293440(_0x11ebef);}else{return createRemoteTag(_0x46560b,_0x5ddf25,_0x536485,_0x5e5909)['then'](function(_0x10e881){_0x293440(_0x10e881);});}});});}function assignTagToIncident(_0x406179,_0x3c664d,_0x310c47,_0x18a806,_0x571b0c){return new Promise(function(_0x52f337,_0x2361af){var _0x45d0ea={'method':'POST','uri':_0x310c47+_0x06e6('0x44')+'?'+_0x571b0c,'body':{'label':_0x406179,'table':'incident','id_type':'Incident','table_key':_0x18a806['ticketId'],'title':_0x06e6('0x45')+_0x18a806[_0x06e6('0x40')],'id_display':_0x18a806[_0x06e6('0x40')]},'auth':_0x3c664d,'json':!![]};return rp(_0x45d0ea)['then'](function(_0x205a42){_0x52f337();})[_0x06e6('0x12')](function(){_0x52f337();});});}function manageTags(_0xe68c35,_0x444058,_0x182f1d,_0x2a2046,_0x49a3ac,_0x4d334b,_0x336298){return new Promise(function(_0x392880,_0x495f94){var _0x55af5e=[];_0x444058['forEach'](function(_0x4fd568){_0x55af5e['push'](getRemoteTag(_0x4fd568,_0x182f1d,_0x2a2046,_0x4d334b,_0x336298));});return Promise[_0x06e6('0x46')](_0x55af5e)['then'](function(_0x3af4a7){if(_0x3af4a7['length']){logger['info']('['+[_0xe68c35['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x3af4a7);var _0x11b4fe=[];_0x3af4a7[_0x06e6('0x28')](function(_0xfc2723){_0x11b4fe[_0x06e6('0x47')](assignTagToIncident(_0xfc2723,_0x182f1d,_0x2a2046,_0x49a3ac,_0x4d334b));});return Promise[_0x06e6('0x46')](_0x11b4fe)[_0x06e6('0xc')](function(){_0x392880();})[_0x06e6('0x12')](function(){_0x392880();});}else{_0x392880();}});});}function getTags(_0x39e69b,_0x10c10a,_0x112c26,_0x5e5a74,_0xc59605,_0x32cf68){return function(_0x4a6f53){return new Promise(function(_0x213bbf,_0x1b0b4a){var _0x4ed418=[];var _0x21e4c5=_0x5e5a74[_0x06e6('0x48')];if(_0x21e4c5&&_0x21e4c5[_0x06e6('0x24')]>0x0){_0x4ed418=_[_0x06e6('0x49')](_0x21e4c5,_0x06e6('0x36'));}if(_0x4ed418['length']>0x0){return manageTags(_0x39e69b,_0x4ed418,_0x10c10a,_0x112c26,_0x4a6f53,_0xc59605,_0x32cf68)[_0x06e6('0xc')](function(){_0x213bbf(_0x4a6f53);});}else{_0x213bbf(_0x4a6f53);}});};}function emit(_0x45f7c5,_0x3ae9cb,_0x5c6c4e){var _0x5a5280=_0x06e6('0x4a')+_0x06e6('0x4b')+_0x06e6('0x4c')+_0x06e6('0x4d');var _0x1ed467={'uri':_0x45f7c5+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x5c6c4e+_0x5a5280};io['to'](util[_0x06e6('0x4e')](_0x06e6('0x4f'),_0x3ae9cb))['emit'](_0x06e6('0x50'),_0x1ed467);}exports['cs']=function(_0xaea9a2,_0x28fa40,_0x150ef2,_0xa742a3,_0x1be148,_0x2781e4,_0x2a4dd6,_0x58b725){var _0x472b26={};var _0x1f50e0={'user':_0x2781e4[_0x06e6('0x51')],'pass':_0x2781e4[_0x06e6('0x52')]};var _0x3c18b0=_0x06e6('0x53');var _0x25681f=_0x06e6('0x54');_0x2781e4[_0x06e6('0x55')]=intUtil[_0x06e6('0x56')](_0x2781e4[_0x06e6('0x55')]);_0x2781e4['serverUrl']=intUtil[_0x06e6('0x56')](_0x2781e4[_0x06e6('0x57')]);var _0x7e0c51=util[_0x06e6('0x4e')](_0x06e6('0x58'),_0x2781e4['remoteUri']);_0x472b26[_0x06e6('0x18')]=!_['isNil'](_0xa742a3)?_0xa742a3['email']:null;_0x472b26['adminEmail']=_0x2781e4[_0x06e6('0x59')];_0x472b26[_0x06e6('0x21')]=_0x58b725[_0x06e6('0x2c')]()===_0x06e6('0x38')?_0x28fa40['destcalleridnum']:_0x28fa40[_0x06e6('0x5a')];_0x472b26[_0x06e6('0x5b')]=_0x58b725===_0x06e6('0x5c')||_0x58b725===_0x06e6('0x5d')?'queue':'outbound';var _0x516bae=util[_0x06e6('0x4e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2781e4[_0x06e6('0x57')],_0x28fa40[_0x06e6('0x5e')],md5(_0x28fa40[_0x06e6('0x5e')]));if(_0x1be148&&_0x1be148[_0x06e6('0x5f')]){logger[_0x06e6('0x10')](_0x06e6('0x60'),_0x06e6('0x61'));_0x28fa40[_0x06e6('0x62')]=_0x516bae;}else if(_0x2a4dd6&&_0x2a4dd6[_0x06e6('0x63')]&&_0x2a4dd6[_0x06e6('0x63')]!=='none'){logger[_0x06e6('0x10')](_0x06e6('0x64'),_0x06e6('0x61'));_0x28fa40[_0x06e6('0x62')]=_0x516bae;}else{_0x28fa40[_0x06e6('0x62')]='';}return getAdminUser(_0x58b725,_0x1f50e0,_0x472b26,_0x7e0c51,_0x25681f,_0x3c18b0)[_0x06e6('0xc')](getUser(_0x58b725,_0x1f50e0,_0x7e0c51,_0x25681f,_0x3c18b0))[_0x06e6('0xc')](getEndUser(_0x58b725,_0x1f50e0,_0x7e0c51,_0x25681f,_0x3c18b0))['then'](getTicket(_0x58b725,_0x1f50e0,_0x7e0c51,_0x150ef2,_0x28fa40,_0x25681f))[_0x06e6('0xc')](function(_0x1c87af){logger[_0x06e6('0x10')](util['format']('The\x20ticket\x20ID\x20is:\x20%s',_0x1c87af['ticketId']));logger['info'](util[_0x06e6('0x4e')](_0x06e6('0x65'),_0x58b725));if(_0x58b725!==_0x06e6('0x5d')){logger[_0x06e6('0x10')]('['+[_0x58b725['toUpperCase']()]+']',_0x06e6('0x66'));emit(_0x2781e4[_0x06e6('0x55')],_0xa742a3['name'],_0x1c87af[_0x06e6('0x67')]);}})[_0x06e6('0x12')](function(_0x1a5f90){logger[_0x06e6('0x13')]('['+[_0x58b725['toUpperCase']()]+_0x06e6('0x68'),util[_0x06e6('0x69')](_0x1a5f90,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xb0f1=['stripTrailingSlash','serverUrl','%s/api/now/table/','outbound','destcalleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','sys_id','info','toUpperCase','catch','error','message','],\x20getUser\x20input\x20crm','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','length','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','forEach','picklist','type','customField','nameField','toString','includes','idField','toLowerCase','content','Variable','name',']\x20getTicket\x20input\x20crm','endUserId','POST','incident','assign','Subjects','getString','Descriptions','Fields','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','ticketId','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri'];(function(_0x84eba4,_0x150755){var _0x5258bb=function(_0x2e8dad){while(--_0x2e8dad){_0x84eba4['push'](_0x84eba4['shift']());}};_0x5258bb(++_0x150755);}(_0xb0f1,0x14b));var _0x1b0f=function(_0x2cfb58,_0x3d9412){_0x2cfb58=_0x2cfb58-0x0;var _0xd99951=_0xb0f1[_0x2cfb58];return _0xd99951;};'use strict';var _=require('lodash');var Promise=require(_0x1b0f('0x0'));var rp=require(_0x1b0f('0x1'));var util=require('util');var md5=require('md5');var Redis=require(_0x1b0f('0x2'));var intUtil=require(_0x1b0f('0x3'));var config=require(_0x1b0f('0x4'));var logger=require(_0x1b0f('0x5'))(_0x1b0f('0x6'));config[_0x1b0f('0x7')]=_['defaults'](config['redis'],{'host':_0x1b0f('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x1b0f('0x7')]));function getAdminUser(_0xe3a70a,_0x1705db,_0x3e31db,_0x4caa75,_0x30617c,_0x14fbaa){return new Promise(function(_0x4642b0,_0x149d35){var _0xe109e4={'method':_0x1b0f('0x9'),'uri':_0x4caa75+_0x1b0f('0xa')+'&'+_0x30617c+'&'+_0x14fbaa,'auth':_0x1705db,'json':!![]};return rp(_0xe109e4)[_0x1b0f('0xb')](function(_0x29f365){if(_0x29f365[_0x1b0f('0xc')]['length']>0x0){_0x3e31db[_0x1b0f('0xd')]=_0x29f365[_0x1b0f('0xc')][0x0][_0x1b0f('0xe')];}logger[_0x1b0f('0xf')]('['+[_0xe3a70a[_0x1b0f('0x10')]()]+'],\x20getAdminUser\x20crm',_0x3e31db);_0x4642b0(_0x3e31db);})[_0x1b0f('0x11')](function(_0x264732){logger[_0x1b0f('0x12')]('['+[_0xe3a70a[_0x1b0f('0x10')]()]+']',_0x264732[_0x1b0f('0x13')]);_0x149d35(_0x264732['message']);});});}function getUser(_0x1afce4,_0x190ed2,_0x4d1db3,_0x164c86,_0x8e9d0a){return function(_0x208061){logger['info']('['+[_0x1afce4['toUpperCase']()]+_0x1b0f('0x14'),_0x208061);return new Promise(function(_0x37106c,_0x350e9e){if(intUtil['validateEmail'](_0x208061['userEmail'])){var _0x3c52eb={'method':_0x1b0f('0x9'),'uri':_0x4d1db3+_0x1b0f('0x15')+_0x208061[_0x1b0f('0x16')]+'&'+_0x164c86+'&'+_0x8e9d0a,'auth':_0x190ed2,'json':!![]};logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x17'),_0x3c52eb);return rp(_0x3c52eb)[_0x1b0f('0xb')](function(_0x49ecf1){logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+'],\x20getUser\x20entity',_0x49ecf1);if(_0x49ecf1[_0x1b0f('0xc')][_0x1b0f('0x18')]>0x0&&String(_0x49ecf1[_0x1b0f('0xc')][0x0]['active'])===_0x1b0f('0x19')){_0x208061[_0x1b0f('0x1a')]=_0x49ecf1[_0x1b0f('0xc')][0x0]['sys_id'];}else{_0x208061['userId']=_0x208061[_0x1b0f('0xd')];_0x208061['userEmail']=_0x208061[_0x1b0f('0x1b')];}logger['info']('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x1c'),_0x208061);_0x37106c(_0x208061);})[_0x1b0f('0x11')](function(_0x5cf242){logger[_0x1b0f('0x12')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+']',_0x5cf242[_0x1b0f('0x13')]);_0x350e9e(_0x5cf242[_0x1b0f('0x13')]);});}else{logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x1d'));_0x208061[_0x1b0f('0x1a')]=_0x208061[_0x1b0f('0xd')];_0x208061[_0x1b0f('0x16')]=_0x208061[_0x1b0f('0x1b')];_0x37106c(_0x208061);}});};}function createEndUser(_0x228d66,_0x29d4d6,_0x4578f1,_0x10debd,_0x9b6983){logger[_0x1b0f('0xf')]('['+[_0x228d66[_0x1b0f('0x10')]()]+'],\x20createEndUser\x20input\x20crm',_0x4578f1);return new Promise(function(_0x504229,_0x1b012f){var _0x50e3c7={'method':'POST','uri':_0x10debd+_0x1b0f('0x1e')+_0x9b6983,'body':{'user_name':_0x4578f1[_0x1b0f('0x1f')],'roles':_0x1b0f('0x20'),'first_name':_0x4578f1[_0x1b0f('0x1f')],'active':_0x1b0f('0x19'),'date_format':_0x1b0f('0x21'),'phone':_0x4578f1[_0x1b0f('0x1f')]},'auth':_0x29d4d6,'json':!![]};return rp(_0x50e3c7)[_0x1b0f('0xb')](function(_0x474598){logger[_0x1b0f('0xf')]('['+[_0x228d66[_0x1b0f('0x10')]()]+_0x1b0f('0x22'),_0x474598[_0x1b0f('0xc')]);_0x4578f1['endUserId']=_0x474598[_0x1b0f('0xc')][_0x1b0f('0xe')];_0x504229(_0x4578f1);})['catch'](function(_0x481ba4){logger[_0x1b0f('0x12')]('['+[_0x228d66[_0x1b0f('0x10')]()]+']',_0x481ba4[_0x1b0f('0x13')]);_0x1b012f(_0x481ba4['message']);});});}function getEndUser(_0xe2b223,_0x4fb3d0,_0x4dc693,_0x22da16,_0x32ddc6){return function(_0xb0989f){logger['info']('['+[_0xe2b223[_0x1b0f('0x10')]()]+_0x1b0f('0x23'),_0xb0989f);return new Promise(function(_0x7cf5bb,_0xd07e0a){var _0x4c6edd={'method':_0x1b0f('0x9'),'uri':_0x4dc693+_0x1b0f('0x24')+_0xb0989f['endUserNumber']+'&'+_0x22da16+'&'+_0x32ddc6,'auth':_0x4fb3d0,'json':!![]};return rp(_0x4c6edd)[_0x1b0f('0xb')](function(_0x3c069d){if(_0x3c069d[_0x1b0f('0xc')]['length']>0x0){_0xb0989f['endUserId']=_0x3c069d[_0x1b0f('0xc')][0x0]['sys_id'];logger[_0x1b0f('0xf')]('['+[_0xe2b223['toUpperCase']()]+_0x1b0f('0x25'),_0xb0989f);_0x7cf5bb(_0xb0989f);}else{return createEndUser(_0xe2b223,_0x4fb3d0,_0xb0989f,_0x4dc693,_0x22da16)['then'](function(_0x58638c){logger[_0x1b0f('0xf')]('['+[_0xe2b223[_0x1b0f('0x10')]()]+'],\x20createEndUser\x20crm',_0x58638c);_0x7cf5bb(_0x58638c);});}})[_0x1b0f('0x11')](function(_0x90795){logger[_0x1b0f('0x12')]('['+[_0xe2b223['toUpperCase']()]+']',_0x90795[_0x1b0f('0x13')]);_0xd07e0a(_0x90795[_0x1b0f('0x13')]);});});};}function getCustomFields(_0x4091da,_0x12919e){var _0x21ea21={};if(_0x4091da['length']>0x0){_[_0x1b0f('0x26')](_0x4091da,function(_0x4ca378){if(_['includes'](['string',_0x1b0f('0x27')],_0x4ca378[_0x1b0f('0x28')])&&_0x4ca378['nameField']&&!_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2a')]['toLowerCase']()]=_0x4ca378['content'][_0x1b0f('0x2b')]();}else if(_[_0x1b0f('0x2c')](['string',_0x1b0f('0x27')],_0x4ca378[_0x1b0f('0x28')])&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')][_0x1b0f('0x2e')]()]=_0x4ca378[_0x1b0f('0x2f')][_0x1b0f('0x2b')]();}else if(_0x4ca378['type']==='variable'&&_0x4ca378['variableName']&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378['customField']){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')]['toLowerCase']()]=_0x12919e[_0x4ca378['variableName']][_0x1b0f('0x2b')]();}else if(_0x4ca378[_0x1b0f('0x28')]==='customVariable'&&_0x4ca378['Variable']&&_0x4ca378[_0x1b0f('0x30')][_0x1b0f('0x31')]&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')][_0x1b0f('0x2e')]()]=_0x12919e[_0x4ca378[_0x1b0f('0x30')][_0x1b0f('0x31')][_0x1b0f('0x2e')]()][_0x1b0f('0x2b')]();}});}return _0x21ea21;}function getTicket(_0x143d97,_0xf9bc23,_0x4c806b,_0x2fc7ef,_0x2ae859,_0x5421f4){return function(_0x3dc7d5){logger[_0x1b0f('0xf')]('['+[_0x143d97[_0x1b0f('0x10')]()]+_0x1b0f('0x32'),_0x3dc7d5);return new Promise(function(_0x4050e4,_0x471e8a){var _0x1f93f7=_0x143d97[_0x1b0f('0x2e')]()==='outbound'?_0x3dc7d5[_0x1b0f('0x1a')]:_0x3dc7d5[_0x1b0f('0x33')];var _0x17ec83={'method':_0x1b0f('0x34'),'uri':_0x4c806b+_0x1b0f('0x35')+'?'+_0x5421f4,'body':Object[_0x1b0f('0x36')]({},{'active':_0x1b0f('0x19'),'caller_id':_0x1f93f7,'assigned_to':_0x3dc7d5[_0x1b0f('0x1a')],'short_description':intUtil['getString'](_0x2fc7ef[_0x1b0f('0x37')],_0x2ae859,'\x20'),'description':intUtil[_0x1b0f('0x38')](_0x2fc7ef[_0x1b0f('0x39')],_0x2ae859,'\x0a')},getCustomFields(_0x2fc7ef[_0x1b0f('0x3a')],_0x2ae859)),'auth':_0xf9bc23,'json':!![]};return rp(_0x17ec83)[_0x1b0f('0xb')](function(_0x4853b2){logger[_0x1b0f('0xf')]('['+[_0x143d97[_0x1b0f('0x10')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x4853b2[_0x1b0f('0xc')]);_0x3dc7d5['ticketId']=_0x4853b2[_0x1b0f('0xc')]['sys_id'];_0x3dc7d5[_0x1b0f('0x3b')]=_0x4853b2[_0x1b0f('0xc')]['number'];logger['info']('['+[_0x143d97['toUpperCase']()]+_0x1b0f('0x3c'),_0x3dc7d5);_0x4050e4(_0x3dc7d5);})[_0x1b0f('0x11')](function(_0x36dbd9){logger[_0x1b0f('0x12')]('['+[_0x143d97[_0x1b0f('0x10')]()]+']',_0x36dbd9[_0x1b0f('0x13')]);_0x471e8a(_0x36dbd9[_0x1b0f('0x13')]);});});};}function createRemoteTag(_0x27d08e,_0xcff1e5,_0x438256,_0x55de4b){return new Promise(function(_0x452d5f,_0x1876b7){var _0x5d5dc3={'method':_0x1b0f('0x34'),'uri':_0x438256+_0x1b0f('0x3d')+'?'+_0x55de4b,'body':{'short_description':_0x27d08e,'global':!![],'active':!![],'name':_0x27d08e},'auth':_0xcff1e5,'json':!![]};return rp(_0x5d5dc3)[_0x1b0f('0xb')](function(_0x1e5b46){var _0x5d20f7=_0x1e5b46[_0x1b0f('0xc')][_0x1b0f('0xe')];_0x452d5f(_0x5d20f7);});});}function getRemoteTag(_0x413be6,_0x3cedd8,_0x26995a,_0x1f540e,_0x1ece0f){return new Promise(function(_0x280fc8,_0x4b0d62){var _0x16a90b={'method':_0x1b0f('0x9'),'uri':_0x26995a+_0x1b0f('0x3d')+_0x1b0f('0x3e')+_0x413be6+'&'+_0x1f540e,'auth':_0x3cedd8,'json':!![]};return rp(_0x16a90b)[_0x1b0f('0xb')](function(_0x4de97a){if(_0x4de97a[_0x1b0f('0xc')][_0x1b0f('0x18')]>0x0){var _0x3811b8=_0x4de97a[_0x1b0f('0xc')][0x0][_0x1b0f('0xe')];_0x280fc8(_0x3811b8);}else{return createRemoteTag(_0x413be6,_0x3cedd8,_0x26995a,_0x1f540e)[_0x1b0f('0xb')](function(_0x288967){_0x280fc8(_0x288967);});}});});}function assignTagToIncident(_0x40a5e7,_0x346e2c,_0x1b52ed,_0x1853c0,_0x5cdf1b){return new Promise(function(_0x4473e2,_0x143d9a){var _0x4d60ea={'method':_0x1b0f('0x34'),'uri':_0x1b52ed+_0x1b0f('0x3f')+'?'+_0x5cdf1b,'body':{'label':_0x40a5e7,'table':_0x1b0f('0x35'),'id_type':_0x1b0f('0x40'),'table_key':_0x1853c0[_0x1b0f('0x41')],'title':_0x1b0f('0x42')+_0x1853c0['ticketNumber'],'id_display':_0x1853c0[_0x1b0f('0x3b')]},'auth':_0x346e2c,'json':!![]};return rp(_0x4d60ea)[_0x1b0f('0xb')](function(_0x539edf){_0x4473e2();})[_0x1b0f('0x11')](function(){_0x4473e2();});});}function manageTags(_0x38e89e,_0x3469b3,_0x39fe3b,_0xfaa03e,_0x1e1be4,_0x4b7b54,_0x64d19f){return new Promise(function(_0x1c9730,_0x4cac29){var _0xa20cb1=[];_0x3469b3[_0x1b0f('0x26')](function(_0x343991){_0xa20cb1[_0x1b0f('0x43')](getRemoteTag(_0x343991,_0x39fe3b,_0xfaa03e,_0x4b7b54,_0x64d19f));});return Promise[_0x1b0f('0x44')](_0xa20cb1)[_0x1b0f('0xb')](function(_0x5c309b){if(_0x5c309b[_0x1b0f('0x18')]){logger[_0x1b0f('0xf')]('['+[_0x38e89e[_0x1b0f('0x10')]()]+_0x1b0f('0x45'),_0x5c309b);var _0x2c2b86=[];_0x5c309b[_0x1b0f('0x26')](function(_0x2deeaf){_0x2c2b86['push'](assignTagToIncident(_0x2deeaf,_0x39fe3b,_0xfaa03e,_0x1e1be4,_0x4b7b54));});return Promise[_0x1b0f('0x44')](_0x2c2b86)[_0x1b0f('0xb')](function(){_0x1c9730();})[_0x1b0f('0x11')](function(){_0x1c9730();});}else{_0x1c9730();}});});}function getTags(_0x1fe0f6,_0x2cc95a,_0x572dc6,_0x2ec669,_0x4ec238,_0x27cebe){return function(_0x1a2876){return new Promise(function(_0x5a75b5,_0x23a5c5){var _0x142d03=[];var _0x154656=_0x2ec669[_0x1b0f('0x46')];if(_0x154656&&_0x154656['length']>0x0){_0x142d03=_[_0x1b0f('0x47')](_0x154656,'name');}if(_0x142d03[_0x1b0f('0x18')]>0x0){return manageTags(_0x1fe0f6,_0x142d03,_0x2cc95a,_0x572dc6,_0x1a2876,_0x4ec238,_0x27cebe)[_0x1b0f('0xb')](function(){_0x5a75b5(_0x1a2876);});}else{_0x5a75b5(_0x1a2876);}});};}function emit(_0x222857,_0x288c2e,_0x210d8d){var _0xf8bf49=_0x1b0f('0x48')+_0x1b0f('0x49')+_0x1b0f('0x4a')+'%255EORDERBYDESCnumber';var _0x4a4d6e={'uri':_0x222857+_0x1b0f('0x4b')+_0x210d8d+_0xf8bf49};io['to'](util[_0x1b0f('0x4c')](_0x1b0f('0x4d'),_0x288c2e))[_0x1b0f('0x4e')](_0x1b0f('0x4f'),_0x4a4d6e);}exports['cs']=function(_0x4c6904,_0x288791,_0xb9fa27,_0x53143c,_0x5f15f0,_0x2d66f2,_0x4f5402,_0x28a527){var _0xdcb071={};var _0x26f06b={'user':_0x2d66f2[_0x1b0f('0x50')],'pass':_0x2d66f2[_0x1b0f('0x51')]};var _0x495d01=_0x1b0f('0x52');var _0x490013=_0x1b0f('0x53');_0x2d66f2[_0x1b0f('0x54')]=intUtil[_0x1b0f('0x55')](_0x2d66f2[_0x1b0f('0x54')]);_0x2d66f2['serverUrl']=intUtil['stripTrailingSlash'](_0x2d66f2[_0x1b0f('0x56')]);var _0x2ddf66=util[_0x1b0f('0x4c')](_0x1b0f('0x57'),_0x2d66f2[_0x1b0f('0x54')]);_0xdcb071[_0x1b0f('0x16')]=!_['isNil'](_0x53143c)?_0x53143c['email']:null;_0xdcb071[_0x1b0f('0x1b')]=_0x2d66f2['email'];_0xdcb071[_0x1b0f('0x1f')]=_0x28a527[_0x1b0f('0x2e')]()===_0x1b0f('0x58')?_0x288791[_0x1b0f('0x59')]:_0x288791['calleridnum'];_0xdcb071[_0x1b0f('0x5a')]=_0x28a527===_0x1b0f('0x5b')||_0x28a527===_0x1b0f('0x5c')?_0x1b0f('0x5b'):_0x1b0f('0x58');var _0x144349=util['format'](_0x1b0f('0x5d'),_0x2d66f2[_0x1b0f('0x56')],_0x288791[_0x1b0f('0x5e')],md5(_0x288791[_0x1b0f('0x5e')]));if(_0x5f15f0&&_0x5f15f0['monitor_format']){logger['info'](_0x1b0f('0x5f'),_0x1b0f('0x60'));_0x288791[_0x1b0f('0x61')]=_0x144349;}else if(_0x4f5402&&_0x4f5402[_0x1b0f('0x62')]&&_0x4f5402['recordingFormat']!=='none'){logger[_0x1b0f('0xf')](_0x1b0f('0x63'),'Recording\x20is\x20enabled!');_0x288791[_0x1b0f('0x61')]=_0x144349;}else{_0x288791[_0x1b0f('0x61')]='';}return getAdminUser(_0x28a527,_0x26f06b,_0xdcb071,_0x2ddf66,_0x490013,_0x495d01)[_0x1b0f('0xb')](getUser(_0x28a527,_0x26f06b,_0x2ddf66,_0x490013,_0x495d01))[_0x1b0f('0xb')](getEndUser(_0x28a527,_0x26f06b,_0x2ddf66,_0x490013,_0x495d01))[_0x1b0f('0xb')](getTicket(_0x28a527,_0x26f06b,_0x2ddf66,_0xb9fa27,_0x288791,_0x490013))[_0x1b0f('0xb')](function(_0x4de014){logger[_0x1b0f('0xf')](util[_0x1b0f('0x4c')](_0x1b0f('0x64'),_0x4de014['ticketId']));logger['info'](util[_0x1b0f('0x4c')]('call\x20direction:\x20%s',_0x28a527));if(_0x28a527!=='unmanaged'){logger[_0x1b0f('0xf')]('['+[_0x28a527['toUpperCase']()]+']',_0x1b0f('0x65'));emit(_0x2d66f2[_0x1b0f('0x54')],_0x53143c['name'],_0x4de014[_0x1b0f('0x41')]);}})[_0x1b0f('0x11')](function(_0xdc9086){logger[_0x1b0f('0x12')]('['+[_0x28a527[_0x1b0f('0x10')]()]+_0x1b0f('0x66'),util[_0x1b0f('0x67')](_0xdc9086,{'showHidden':!![],'depth':null}));});};
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