Built motion from commit efa66e19.|2.6.22
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 9dd0282..defddb9 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x740f=['idField','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','incident','ticketId','forEach','push',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','all','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','user:%s','emit','trigger:browser:url','password','sysparm_limit=1','sysparm_display_value=true','stripTrailingSlash','remoteUri','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','callDirection','unmanaged','queue','format','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','adminId','sys_id','info','toUpperCase','catch','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','active','userId','adminEmail','error',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','true','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20createEndUser\x20crm','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString'];(function(_0x1facfa,_0x1acf7d){var _0x9ec701=function(_0x115e37){while(--_0x115e37){_0x1facfa['push'](_0x1facfa['shift']());}};_0x9ec701(++_0x1acf7d);}(_0x740f,0x187));var _0xf740=function(_0x3e630a,_0x507613){_0x3e630a=_0x3e630a-0x0;var _0xca5993=_0x740f[_0x3e630a];return _0xca5993;};'use strict';var _=require(_0xf740('0x0'));var Promise=require(_0xf740('0x1'));var rp=require(_0xf740('0x2'));var util=require(_0xf740('0x3'));var md5=require('md5');var Redis=require(_0xf740('0x4'));var intUtil=require(_0xf740('0x5'));var config=require(_0xf740('0x6'));var logger=require(_0xf740('0x7'))('servicenow');config[_0xf740('0x8')]=_['defaults'](config[_0xf740('0x8')],{'host':_0xf740('0x9'),'port':0x18eb});var io=require(_0xf740('0xa'))(new Redis(config[_0xf740('0x8')]));function getAdminUser(_0x538fc2,_0x36d15f,_0x12e013,_0x5a750a,_0xf412aa,_0x39fc08){return new Promise(function(_0xaad09e,_0x1d0e21){var _0x467e2b={'method':_0xf740('0xb'),'uri':_0x5a750a+_0xf740('0xc')+'&'+_0xf412aa+'&'+_0x39fc08,'auth':_0x36d15f,'json':!![]};return rp(_0x467e2b)[_0xf740('0xd')](function(_0x374526){if(_0x374526[_0xf740('0xe')][_0xf740('0xf')]>0x0){_0x12e013[_0xf740('0x10')]=_0x374526[_0xf740('0xe')][0x0][_0xf740('0x11')];}logger[_0xf740('0x12')]('['+[_0x538fc2[_0xf740('0x13')]()]+'],\x20getAdminUser\x20crm',_0x12e013);_0xaad09e(_0x12e013);})[_0xf740('0x14')](function(_0x4cc644){logger['error']('['+[_0x538fc2[_0xf740('0x13')]()]+']',_0x4cc644[_0xf740('0x15')]);_0x1d0e21(_0x4cc644[_0xf740('0x15')]);});});}function getUser(_0x4483cc,_0x138f4e,_0x215d9d,_0x4be1a6,_0x4a9e3f){return function(_0x15ad41){logger[_0xf740('0x12')]('['+[_0x4483cc[_0xf740('0x13')]()]+_0xf740('0x16'),_0x15ad41);return new Promise(function(_0x1a5048,_0x12fc91){if(intUtil[_0xf740('0x17')](_0x15ad41[_0xf740('0x18')])){var _0x3c3512={'method':_0xf740('0xb'),'uri':_0x215d9d+_0xf740('0x19')+_0x15ad41[_0xf740('0x18')]+'&'+_0x4be1a6+'&'+_0x4a9e3f,'auth':_0x138f4e,'json':!![]};logger[_0xf740('0x12')]('['+[_0x4483cc['toUpperCase']()]+'],\x20getUser\x20rp\x20obj',_0x3c3512);return rp(_0x3c3512)[_0xf740('0xd')](function(_0x3f5ea4){logger[_0xf740('0x12')]('['+[_0x4483cc[_0xf740('0x13')]()]+_0xf740('0x1a'),_0x3f5ea4);if(_0x3f5ea4['result']['length']>0x0&&String(_0x3f5ea4[_0xf740('0xe')][0x0][_0xf740('0x1b')])==='true'){_0x15ad41[_0xf740('0x1c')]=_0x3f5ea4['result'][0x0]['sys_id'];}else{_0x15ad41[_0xf740('0x1c')]=_0x15ad41[_0xf740('0x10')];_0x15ad41['userEmail']=_0x15ad41[_0xf740('0x1d')];}logger[_0xf740('0x12')]('['+[_0x4483cc[_0xf740('0x13')]()]+'],\x20getUser\x20crm',_0x15ad41);_0x1a5048(_0x15ad41);})[_0xf740('0x14')](function(_0x1a3cda){logger[_0xf740('0x1e')]('['+[_0x4483cc[_0xf740('0x13')]()]+']',_0x1a3cda[_0xf740('0x15')]);_0x12fc91(_0x1a3cda[_0xf740('0x15')]);});}else{logger[_0xf740('0x12')]('['+[_0x4483cc[_0xf740('0x13')]()]+_0xf740('0x1f'));_0x15ad41[_0xf740('0x1c')]=_0x15ad41[_0xf740('0x10')];_0x15ad41['userEmail']=_0x15ad41[_0xf740('0x1d')];_0x1a5048(_0x15ad41);}});};}function createEndUser(_0x25ac35,_0x4ab79c,_0xfb2da3,_0x366e92,_0x2d882d){logger['info']('['+[_0x25ac35[_0xf740('0x13')]()]+_0xf740('0x20'),_0xfb2da3);return new Promise(function(_0x5ead90,_0xc3c00b){var _0x2b6306={'method':_0xf740('0x21'),'uri':_0x366e92+_0xf740('0x22')+_0x2d882d,'body':{'user_name':_0xfb2da3[_0xf740('0x23')],'roles':_0xf740('0x24'),'first_name':_0xfb2da3['endUserNumber'],'active':_0xf740('0x25'),'date_format':_0xf740('0x26'),'phone':_0xfb2da3['endUserNumber']},'auth':_0x4ab79c,'json':!![]};return rp(_0x2b6306)[_0xf740('0xd')](function(_0x180ef1){logger[_0xf740('0x12')]('['+[_0x25ac35[_0xf740('0x13')]()]+_0xf740('0x27'),_0x180ef1[_0xf740('0xe')]);_0xfb2da3[_0xf740('0x28')]=_0x180ef1['result'][_0xf740('0x11')];_0x5ead90(_0xfb2da3);})[_0xf740('0x14')](function(_0xce529f){logger[_0xf740('0x1e')]('['+[_0x25ac35['toUpperCase']()]+']',_0xce529f[_0xf740('0x15')]);_0xc3c00b(_0xce529f[_0xf740('0x15')]);});});}function getEndUser(_0x7086bb,_0x21ffaa,_0x48b621,_0x616e74,_0x45779e){return function(_0x38d70b){logger[_0xf740('0x12')]('['+[_0x7086bb[_0xf740('0x13')]()]+_0xf740('0x29'),_0x38d70b);return new Promise(function(_0x518bf3,_0x482691){var _0x1e2e79={'method':'GET','uri':_0x48b621+_0xf740('0x2a')+_0x38d70b[_0xf740('0x23')]+'&'+_0x616e74+'&'+_0x45779e,'auth':_0x21ffaa,'json':!![]};return rp(_0x1e2e79)[_0xf740('0xd')](function(_0x1535ef){if(_0x1535ef[_0xf740('0xe')][_0xf740('0xf')]>0x0){_0x38d70b[_0xf740('0x28')]=_0x1535ef[_0xf740('0xe')][0x0][_0xf740('0x11')];logger[_0xf740('0x12')]('['+[_0x7086bb['toUpperCase']()]+'],\x20getEndUser\x20crm',_0x38d70b);_0x518bf3(_0x38d70b);}else{return createEndUser(_0x7086bb,_0x21ffaa,_0x38d70b,_0x48b621,_0x616e74)['then'](function(_0x3ce2d3){logger['info']('['+[_0x7086bb['toUpperCase']()]+_0xf740('0x2b'),_0x3ce2d3);_0x518bf3(_0x3ce2d3);});}})[_0xf740('0x14')](function(_0x241d02){logger[_0xf740('0x1e')]('['+[_0x7086bb['toUpperCase']()]+']',_0x241d02[_0xf740('0x15')]);_0x482691(_0x241d02['message']);});});};}function getCustomFields(_0x5c7f01,_0x31c940){var _0xaf7c85={};if(_0x5c7f01[_0xf740('0xf')]>0x0){_['forEach'](_0x5c7f01,function(_0x4e45dc){if(_[_0xf740('0x2c')]([_0xf740('0x2d'),_0xf740('0x2e')],_0x4e45dc[_0xf740('0x2f')])&&_0x4e45dc[_0xf740('0x30')]&&!_0x4e45dc[_0xf740('0x31')]){_0xaf7c85[_0x4e45dc[_0xf740('0x30')][_0xf740('0x32')]()]=_0x4e45dc[_0xf740('0x33')][_0xf740('0x34')]();}else if(_[_0xf740('0x2c')]([_0xf740('0x2d'),_0xf740('0x2e')],_0x4e45dc[_0xf740('0x2f')])&&_0x4e45dc[_0xf740('0x35')]&&_0x4e45dc[_0xf740('0x31')]){_0xaf7c85[_0x4e45dc[_0xf740('0x35')]['toLowerCase']()]=_0x4e45dc[_0xf740('0x33')][_0xf740('0x34')]();}else if(_0x4e45dc['type']===_0xf740('0x36')&&_0x4e45dc[_0xf740('0x37')]&&_0x4e45dc[_0xf740('0x35')]&&_0x4e45dc[_0xf740('0x31')]){_0xaf7c85[_0x4e45dc[_0xf740('0x35')][_0xf740('0x32')]()]=_0x31c940[_0x4e45dc[_0xf740('0x37')]]['toString']();}else if(_0x4e45dc[_0xf740('0x2f')]===_0xf740('0x38')&&_0x4e45dc[_0xf740('0x39')]&&_0x4e45dc[_0xf740('0x39')][_0xf740('0x3a')]&&_0x4e45dc[_0xf740('0x35')]&&_0x4e45dc[_0xf740('0x31')]){_0xaf7c85[_0x4e45dc['idField'][_0xf740('0x32')]()]=_0x31c940[_0x4e45dc[_0xf740('0x39')][_0xf740('0x3a')]['toLowerCase']()][_0xf740('0x34')]();}});}return _0xaf7c85;}function getTicket(_0x53f0c4,_0x5e6734,_0x47af0a,_0x2c4005,_0x44fa11,_0x155a8a){return function(_0x1a317e){logger[_0xf740('0x12')]('['+[_0x53f0c4[_0xf740('0x13')]()]+_0xf740('0x3b'),_0x1a317e);return new Promise(function(_0x5dd185,_0x2c0453){var _0x4a2709=_0x53f0c4[_0xf740('0x32')]()===_0xf740('0x3c')?_0x1a317e[_0xf740('0x1c')]:_0x1a317e[_0xf740('0x28')];var _0x9e1f2f={'method':_0xf740('0x21'),'uri':_0x47af0a+'incident'+'?'+_0x155a8a,'body':Object['assign']({},{'active':_0xf740('0x25'),'caller_id':_0x4a2709,'assigned_to':_0x1a317e[_0xf740('0x1c')],'short_description':intUtil[_0xf740('0x3d')](_0x2c4005[_0xf740('0x3e')],_0x44fa11,'\x20'),'description':intUtil[_0xf740('0x3d')](_0x2c4005['Descriptions'],_0x44fa11,'\x0a')},getCustomFields(_0x2c4005[_0xf740('0x3f')],_0x44fa11)),'auth':_0x5e6734,'json':!![]};return rp(_0x9e1f2f)[_0xf740('0xd')](function(_0x23364a){logger[_0xf740('0x12')]('['+[_0x53f0c4[_0xf740('0x13')]()]+_0xf740('0x40'),_0x23364a['result']);_0x1a317e['ticketId']=_0x23364a[_0xf740('0xe')][_0xf740('0x11')];_0x1a317e[_0xf740('0x41')]=_0x23364a['result'][_0xf740('0x42')];logger[_0xf740('0x12')]('['+[_0x53f0c4[_0xf740('0x13')]()]+_0xf740('0x43'),_0x1a317e);_0x5dd185(_0x1a317e);})[_0xf740('0x14')](function(_0x1b0c22){logger[_0xf740('0x1e')]('['+[_0x53f0c4[_0xf740('0x13')]()]+']',_0x1b0c22['message']);_0x2c0453(_0x1b0c22['message']);});});};}function createRemoteTag(_0x297d24,_0x307ae6,_0x2ca483,_0x2a834e){return new Promise(function(_0x227654,_0x5106bb){var _0x5c72e0={'method':_0xf740('0x21'),'uri':_0x2ca483+_0xf740('0x44')+'?'+_0x2a834e,'body':{'short_description':_0x297d24,'global':!![],'active':!![],'name':_0x297d24},'auth':_0x307ae6,'json':!![]};return rp(_0x5c72e0)[_0xf740('0xd')](function(_0x4bf5ad){var _0x31cabd=_0x4bf5ad[_0xf740('0xe')][_0xf740('0x11')];_0x227654(_0x31cabd);});});}function getRemoteTag(_0x3c195a,_0x587c31,_0x57529e,_0x5626b8,_0x2b3d96){return new Promise(function(_0x672f4f,_0x4af73a){var _0x4957ae={'method':'GET','uri':_0x57529e+_0xf740('0x44')+_0xf740('0x45')+_0x3c195a+'&'+_0x5626b8,'auth':_0x587c31,'json':!![]};return rp(_0x4957ae)[_0xf740('0xd')](function(_0x223fb2){if(_0x223fb2[_0xf740('0xe')]['length']>0x0){var _0x3667b6=_0x223fb2[_0xf740('0xe')][0x0][_0xf740('0x11')];_0x672f4f(_0x3667b6);}else{return createRemoteTag(_0x3c195a,_0x587c31,_0x57529e,_0x5626b8)[_0xf740('0xd')](function(_0x3fcf55){_0x672f4f(_0x3fcf55);});}});});}function assignTagToIncident(_0x5040c6,_0x4378c6,_0x3925cc,_0x502f34,_0x2655de){return new Promise(function(_0x1570a2,_0x40a610){var _0x1b246d={'method':'POST','uri':_0x3925cc+_0xf740('0x46')+'?'+_0x2655de,'body':{'label':_0x5040c6,'table':_0xf740('0x47'),'id_type':'Incident','table_key':_0x502f34[_0xf740('0x48')],'title':'Incident\x20-\x20'+_0x502f34[_0xf740('0x41')],'id_display':_0x502f34[_0xf740('0x41')]},'auth':_0x4378c6,'json':!![]};return rp(_0x1b246d)[_0xf740('0xd')](function(_0x15441f){_0x1570a2();})[_0xf740('0x14')](function(){_0x1570a2();});});}function manageTags(_0x369ce2,_0x46d565,_0x54fe02,_0x20fc5e,_0xe07f89,_0x2c7994,_0x7fca26){return new Promise(function(_0x8e1e6d,_0x3ab4c3){var _0xf34450=[];_0x46d565[_0xf740('0x49')](function(_0x3f1447){_0xf34450[_0xf740('0x4a')](getRemoteTag(_0x3f1447,_0x54fe02,_0x20fc5e,_0x2c7994,_0x7fca26));});return Promise['all'](_0xf34450)[_0xf740('0xd')](function(_0xbc315b){if(_0xbc315b[_0xf740('0xf')]){logger[_0xf740('0x12')]('['+[_0x369ce2['toUpperCase']()]+_0xf740('0x4b'),_0xbc315b);var _0x387540=[];_0xbc315b[_0xf740('0x49')](function(_0x2953b7){_0x387540['push'](assignTagToIncident(_0x2953b7,_0x54fe02,_0x20fc5e,_0xe07f89,_0x2c7994));});return Promise[_0xf740('0x4c')](_0x387540)[_0xf740('0xd')](function(){_0x8e1e6d();})[_0xf740('0x14')](function(){_0x8e1e6d();});}else{_0x8e1e6d();}});});}function getTags(_0x54b62e,_0x2e021a,_0x5700a1,_0x29dc3e,_0x9a92,_0x1d4332){return function(_0xdae37a){return new Promise(function(_0x766422,_0x5028d7){var _0x618fbd=[];var _0x2c1185=_0x29dc3e['Tags'];if(_0x2c1185&&_0x2c1185[_0xf740('0xf')]>0x0){_0x618fbd=_[_0xf740('0x4d')](_0x2c1185,_0xf740('0x3a'));}if(_0x618fbd[_0xf740('0xf')]>0x0){return manageTags(_0x54b62e,_0x618fbd,_0x2e021a,_0x5700a1,_0xdae37a,_0x9a92,_0x1d4332)[_0xf740('0xd')](function(){_0x766422(_0xdae37a);});}else{_0x766422(_0xdae37a);}});};}function emit(_0x3d5910,_0x5bbb7b,_0x45a9c2){var _0x47cb7c=_0xf740('0x4e')+_0xf740('0x4f')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0xf740('0x50');var _0x50d61d={'uri':_0x3d5910+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x45a9c2+_0x47cb7c};io['to'](util['format'](_0xf740('0x51'),_0x5bbb7b))[_0xf740('0x52')](_0xf740('0x53'),_0x50d61d);}exports['cs']=function(_0x126c7c,_0x3c0d03,_0x44d1bb,_0x1b9c7e,_0x37e947,_0x80376a,_0x295a02,_0x1244d0){var _0x1b5c88={};var _0x233c7f={'user':_0x80376a['username'],'pass':_0x80376a[_0xf740('0x54')]};var _0x21aa1b=_0xf740('0x55');var _0x1a41ae=_0xf740('0x56');_0x80376a['remoteUri']=intUtil[_0xf740('0x57')](_0x80376a[_0xf740('0x58')]);_0x80376a[_0xf740('0x59')]=intUtil[_0xf740('0x57')](_0x80376a[_0xf740('0x59')]);var _0x584695=util['format'](_0xf740('0x5a'),_0x80376a[_0xf740('0x58')]);_0x1b5c88[_0xf740('0x18')]=!_[_0xf740('0x5b')](_0x1b9c7e)?_0x1b9c7e['email']:null;_0x1b5c88[_0xf740('0x1d')]=_0x80376a[_0xf740('0x5c')];_0x1b5c88['endUserNumber']=_0x1244d0[_0xf740('0x32')]()===_0xf740('0x3c')?_0x3c0d03[_0xf740('0x5d')]:_0x3c0d03['calleridnum'];_0x1b5c88[_0xf740('0x5e')]=_0x1244d0==='queue'||_0x1244d0===_0xf740('0x5f')?_0xf740('0x60'):_0xf740('0x3c');var _0x21d60d=util[_0xf740('0x61')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x80376a['serverUrl'],_0x3c0d03[_0xf740('0x62')],md5(_0x3c0d03['uniqueid']));if(_0x37e947&&_0x37e947[_0xf740('0x63')]){logger[_0xf740('0x12')](_0xf740('0x64'),'Recording\x20is\x20enabled!');_0x3c0d03[_0xf740('0x65')]=_0x21d60d;}else if(_0x295a02&&_0x295a02[_0xf740('0x66')]&&_0x295a02[_0xf740('0x66')]!==_0xf740('0x67')){logger[_0xf740('0x12')](_0xf740('0x68'),_0xf740('0x69'));_0x3c0d03[_0xf740('0x65')]=_0x21d60d;}else{_0x3c0d03[_0xf740('0x65')]='';}return getAdminUser(_0x1244d0,_0x233c7f,_0x1b5c88,_0x584695,_0x1a41ae,_0x21aa1b)['then'](getUser(_0x1244d0,_0x233c7f,_0x584695,_0x1a41ae,_0x21aa1b))['then'](getEndUser(_0x1244d0,_0x233c7f,_0x584695,_0x1a41ae,_0x21aa1b))[_0xf740('0xd')](getTicket(_0x1244d0,_0x233c7f,_0x584695,_0x44d1bb,_0x3c0d03,_0x1a41ae))[_0xf740('0xd')](function(_0x173a28){logger[_0xf740('0x12')](util[_0xf740('0x61')](_0xf740('0x6a'),_0x173a28[_0xf740('0x48')]));logger[_0xf740('0x12')](util['format'](_0xf740('0x6b'),_0x1244d0));if(_0x1244d0!==_0xf740('0x5f')){logger[_0xf740('0x12')]('['+[_0x1244d0[_0xf740('0x13')]()]+']',_0xf740('0x6c'));emit(_0x80376a[_0xf740('0x58')],_0x1b9c7e[_0xf740('0x3a')],_0x173a28['ticketId']);}})[_0xf740('0x14')](function(_0xeaa40e){logger['error']('['+[_0x1244d0['toUpperCase']()]+_0xf740('0x6d'),util[_0xf740('0x6e')](_0xeaa40e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xb0f1=['stripTrailingSlash','serverUrl','%s/api/now/table/','outbound','destcalleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','sys_id','info','toUpperCase','catch','error','message','],\x20getUser\x20input\x20crm','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','length','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','forEach','picklist','type','customField','nameField','toString','includes','idField','toLowerCase','content','Variable','name',']\x20getTicket\x20input\x20crm','endUserId','POST','incident','assign','Subjects','getString','Descriptions','Fields','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','ticketId','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri'];(function(_0x84eba4,_0x150755){var _0x5258bb=function(_0x2e8dad){while(--_0x2e8dad){_0x84eba4['push'](_0x84eba4['shift']());}};_0x5258bb(++_0x150755);}(_0xb0f1,0x14b));var _0x1b0f=function(_0x2cfb58,_0x3d9412){_0x2cfb58=_0x2cfb58-0x0;var _0xd99951=_0xb0f1[_0x2cfb58];return _0xd99951;};'use strict';var _=require('lodash');var Promise=require(_0x1b0f('0x0'));var rp=require(_0x1b0f('0x1'));var util=require('util');var md5=require('md5');var Redis=require(_0x1b0f('0x2'));var intUtil=require(_0x1b0f('0x3'));var config=require(_0x1b0f('0x4'));var logger=require(_0x1b0f('0x5'))(_0x1b0f('0x6'));config[_0x1b0f('0x7')]=_['defaults'](config['redis'],{'host':_0x1b0f('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x1b0f('0x7')]));function getAdminUser(_0xe3a70a,_0x1705db,_0x3e31db,_0x4caa75,_0x30617c,_0x14fbaa){return new Promise(function(_0x4642b0,_0x149d35){var _0xe109e4={'method':_0x1b0f('0x9'),'uri':_0x4caa75+_0x1b0f('0xa')+'&'+_0x30617c+'&'+_0x14fbaa,'auth':_0x1705db,'json':!![]};return rp(_0xe109e4)[_0x1b0f('0xb')](function(_0x29f365){if(_0x29f365[_0x1b0f('0xc')]['length']>0x0){_0x3e31db[_0x1b0f('0xd')]=_0x29f365[_0x1b0f('0xc')][0x0][_0x1b0f('0xe')];}logger[_0x1b0f('0xf')]('['+[_0xe3a70a[_0x1b0f('0x10')]()]+'],\x20getAdminUser\x20crm',_0x3e31db);_0x4642b0(_0x3e31db);})[_0x1b0f('0x11')](function(_0x264732){logger[_0x1b0f('0x12')]('['+[_0xe3a70a[_0x1b0f('0x10')]()]+']',_0x264732[_0x1b0f('0x13')]);_0x149d35(_0x264732['message']);});});}function getUser(_0x1afce4,_0x190ed2,_0x4d1db3,_0x164c86,_0x8e9d0a){return function(_0x208061){logger['info']('['+[_0x1afce4['toUpperCase']()]+_0x1b0f('0x14'),_0x208061);return new Promise(function(_0x37106c,_0x350e9e){if(intUtil['validateEmail'](_0x208061['userEmail'])){var _0x3c52eb={'method':_0x1b0f('0x9'),'uri':_0x4d1db3+_0x1b0f('0x15')+_0x208061[_0x1b0f('0x16')]+'&'+_0x164c86+'&'+_0x8e9d0a,'auth':_0x190ed2,'json':!![]};logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x17'),_0x3c52eb);return rp(_0x3c52eb)[_0x1b0f('0xb')](function(_0x49ecf1){logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+'],\x20getUser\x20entity',_0x49ecf1);if(_0x49ecf1[_0x1b0f('0xc')][_0x1b0f('0x18')]>0x0&&String(_0x49ecf1[_0x1b0f('0xc')][0x0]['active'])===_0x1b0f('0x19')){_0x208061[_0x1b0f('0x1a')]=_0x49ecf1[_0x1b0f('0xc')][0x0]['sys_id'];}else{_0x208061['userId']=_0x208061[_0x1b0f('0xd')];_0x208061['userEmail']=_0x208061[_0x1b0f('0x1b')];}logger['info']('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x1c'),_0x208061);_0x37106c(_0x208061);})[_0x1b0f('0x11')](function(_0x5cf242){logger[_0x1b0f('0x12')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+']',_0x5cf242[_0x1b0f('0x13')]);_0x350e9e(_0x5cf242[_0x1b0f('0x13')]);});}else{logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x1d'));_0x208061[_0x1b0f('0x1a')]=_0x208061[_0x1b0f('0xd')];_0x208061[_0x1b0f('0x16')]=_0x208061[_0x1b0f('0x1b')];_0x37106c(_0x208061);}});};}function createEndUser(_0x228d66,_0x29d4d6,_0x4578f1,_0x10debd,_0x9b6983){logger[_0x1b0f('0xf')]('['+[_0x228d66[_0x1b0f('0x10')]()]+'],\x20createEndUser\x20input\x20crm',_0x4578f1);return new Promise(function(_0x504229,_0x1b012f){var _0x50e3c7={'method':'POST','uri':_0x10debd+_0x1b0f('0x1e')+_0x9b6983,'body':{'user_name':_0x4578f1[_0x1b0f('0x1f')],'roles':_0x1b0f('0x20'),'first_name':_0x4578f1[_0x1b0f('0x1f')],'active':_0x1b0f('0x19'),'date_format':_0x1b0f('0x21'),'phone':_0x4578f1[_0x1b0f('0x1f')]},'auth':_0x29d4d6,'json':!![]};return rp(_0x50e3c7)[_0x1b0f('0xb')](function(_0x474598){logger[_0x1b0f('0xf')]('['+[_0x228d66[_0x1b0f('0x10')]()]+_0x1b0f('0x22'),_0x474598[_0x1b0f('0xc')]);_0x4578f1['endUserId']=_0x474598[_0x1b0f('0xc')][_0x1b0f('0xe')];_0x504229(_0x4578f1);})['catch'](function(_0x481ba4){logger[_0x1b0f('0x12')]('['+[_0x228d66[_0x1b0f('0x10')]()]+']',_0x481ba4[_0x1b0f('0x13')]);_0x1b012f(_0x481ba4['message']);});});}function getEndUser(_0xe2b223,_0x4fb3d0,_0x4dc693,_0x22da16,_0x32ddc6){return function(_0xb0989f){logger['info']('['+[_0xe2b223[_0x1b0f('0x10')]()]+_0x1b0f('0x23'),_0xb0989f);return new Promise(function(_0x7cf5bb,_0xd07e0a){var _0x4c6edd={'method':_0x1b0f('0x9'),'uri':_0x4dc693+_0x1b0f('0x24')+_0xb0989f['endUserNumber']+'&'+_0x22da16+'&'+_0x32ddc6,'auth':_0x4fb3d0,'json':!![]};return rp(_0x4c6edd)[_0x1b0f('0xb')](function(_0x3c069d){if(_0x3c069d[_0x1b0f('0xc')]['length']>0x0){_0xb0989f['endUserId']=_0x3c069d[_0x1b0f('0xc')][0x0]['sys_id'];logger[_0x1b0f('0xf')]('['+[_0xe2b223['toUpperCase']()]+_0x1b0f('0x25'),_0xb0989f);_0x7cf5bb(_0xb0989f);}else{return createEndUser(_0xe2b223,_0x4fb3d0,_0xb0989f,_0x4dc693,_0x22da16)['then'](function(_0x58638c){logger[_0x1b0f('0xf')]('['+[_0xe2b223[_0x1b0f('0x10')]()]+'],\x20createEndUser\x20crm',_0x58638c);_0x7cf5bb(_0x58638c);});}})[_0x1b0f('0x11')](function(_0x90795){logger[_0x1b0f('0x12')]('['+[_0xe2b223['toUpperCase']()]+']',_0x90795[_0x1b0f('0x13')]);_0xd07e0a(_0x90795[_0x1b0f('0x13')]);});});};}function getCustomFields(_0x4091da,_0x12919e){var _0x21ea21={};if(_0x4091da['length']>0x0){_[_0x1b0f('0x26')](_0x4091da,function(_0x4ca378){if(_['includes'](['string',_0x1b0f('0x27')],_0x4ca378[_0x1b0f('0x28')])&&_0x4ca378['nameField']&&!_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2a')]['toLowerCase']()]=_0x4ca378['content'][_0x1b0f('0x2b')]();}else if(_[_0x1b0f('0x2c')](['string',_0x1b0f('0x27')],_0x4ca378[_0x1b0f('0x28')])&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')][_0x1b0f('0x2e')]()]=_0x4ca378[_0x1b0f('0x2f')][_0x1b0f('0x2b')]();}else if(_0x4ca378['type']==='variable'&&_0x4ca378['variableName']&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378['customField']){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')]['toLowerCase']()]=_0x12919e[_0x4ca378['variableName']][_0x1b0f('0x2b')]();}else if(_0x4ca378[_0x1b0f('0x28')]==='customVariable'&&_0x4ca378['Variable']&&_0x4ca378[_0x1b0f('0x30')][_0x1b0f('0x31')]&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')][_0x1b0f('0x2e')]()]=_0x12919e[_0x4ca378[_0x1b0f('0x30')][_0x1b0f('0x31')][_0x1b0f('0x2e')]()][_0x1b0f('0x2b')]();}});}return _0x21ea21;}function getTicket(_0x143d97,_0xf9bc23,_0x4c806b,_0x2fc7ef,_0x2ae859,_0x5421f4){return function(_0x3dc7d5){logger[_0x1b0f('0xf')]('['+[_0x143d97[_0x1b0f('0x10')]()]+_0x1b0f('0x32'),_0x3dc7d5);return new Promise(function(_0x4050e4,_0x471e8a){var _0x1f93f7=_0x143d97[_0x1b0f('0x2e')]()==='outbound'?_0x3dc7d5[_0x1b0f('0x1a')]:_0x3dc7d5[_0x1b0f('0x33')];var _0x17ec83={'method':_0x1b0f('0x34'),'uri':_0x4c806b+_0x1b0f('0x35')+'?'+_0x5421f4,'body':Object[_0x1b0f('0x36')]({},{'active':_0x1b0f('0x19'),'caller_id':_0x1f93f7,'assigned_to':_0x3dc7d5[_0x1b0f('0x1a')],'short_description':intUtil['getString'](_0x2fc7ef[_0x1b0f('0x37')],_0x2ae859,'\x20'),'description':intUtil[_0x1b0f('0x38')](_0x2fc7ef[_0x1b0f('0x39')],_0x2ae859,'\x0a')},getCustomFields(_0x2fc7ef[_0x1b0f('0x3a')],_0x2ae859)),'auth':_0xf9bc23,'json':!![]};return rp(_0x17ec83)[_0x1b0f('0xb')](function(_0x4853b2){logger[_0x1b0f('0xf')]('['+[_0x143d97[_0x1b0f('0x10')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x4853b2[_0x1b0f('0xc')]);_0x3dc7d5['ticketId']=_0x4853b2[_0x1b0f('0xc')]['sys_id'];_0x3dc7d5[_0x1b0f('0x3b')]=_0x4853b2[_0x1b0f('0xc')]['number'];logger['info']('['+[_0x143d97['toUpperCase']()]+_0x1b0f('0x3c'),_0x3dc7d5);_0x4050e4(_0x3dc7d5);})[_0x1b0f('0x11')](function(_0x36dbd9){logger[_0x1b0f('0x12')]('['+[_0x143d97[_0x1b0f('0x10')]()]+']',_0x36dbd9[_0x1b0f('0x13')]);_0x471e8a(_0x36dbd9[_0x1b0f('0x13')]);});});};}function createRemoteTag(_0x27d08e,_0xcff1e5,_0x438256,_0x55de4b){return new Promise(function(_0x452d5f,_0x1876b7){var _0x5d5dc3={'method':_0x1b0f('0x34'),'uri':_0x438256+_0x1b0f('0x3d')+'?'+_0x55de4b,'body':{'short_description':_0x27d08e,'global':!![],'active':!![],'name':_0x27d08e},'auth':_0xcff1e5,'json':!![]};return rp(_0x5d5dc3)[_0x1b0f('0xb')](function(_0x1e5b46){var _0x5d20f7=_0x1e5b46[_0x1b0f('0xc')][_0x1b0f('0xe')];_0x452d5f(_0x5d20f7);});});}function getRemoteTag(_0x413be6,_0x3cedd8,_0x26995a,_0x1f540e,_0x1ece0f){return new Promise(function(_0x280fc8,_0x4b0d62){var _0x16a90b={'method':_0x1b0f('0x9'),'uri':_0x26995a+_0x1b0f('0x3d')+_0x1b0f('0x3e')+_0x413be6+'&'+_0x1f540e,'auth':_0x3cedd8,'json':!![]};return rp(_0x16a90b)[_0x1b0f('0xb')](function(_0x4de97a){if(_0x4de97a[_0x1b0f('0xc')][_0x1b0f('0x18')]>0x0){var _0x3811b8=_0x4de97a[_0x1b0f('0xc')][0x0][_0x1b0f('0xe')];_0x280fc8(_0x3811b8);}else{return createRemoteTag(_0x413be6,_0x3cedd8,_0x26995a,_0x1f540e)[_0x1b0f('0xb')](function(_0x288967){_0x280fc8(_0x288967);});}});});}function assignTagToIncident(_0x40a5e7,_0x346e2c,_0x1b52ed,_0x1853c0,_0x5cdf1b){return new Promise(function(_0x4473e2,_0x143d9a){var _0x4d60ea={'method':_0x1b0f('0x34'),'uri':_0x1b52ed+_0x1b0f('0x3f')+'?'+_0x5cdf1b,'body':{'label':_0x40a5e7,'table':_0x1b0f('0x35'),'id_type':_0x1b0f('0x40'),'table_key':_0x1853c0[_0x1b0f('0x41')],'title':_0x1b0f('0x42')+_0x1853c0['ticketNumber'],'id_display':_0x1853c0[_0x1b0f('0x3b')]},'auth':_0x346e2c,'json':!![]};return rp(_0x4d60ea)[_0x1b0f('0xb')](function(_0x539edf){_0x4473e2();})[_0x1b0f('0x11')](function(){_0x4473e2();});});}function manageTags(_0x38e89e,_0x3469b3,_0x39fe3b,_0xfaa03e,_0x1e1be4,_0x4b7b54,_0x64d19f){return new Promise(function(_0x1c9730,_0x4cac29){var _0xa20cb1=[];_0x3469b3[_0x1b0f('0x26')](function(_0x343991){_0xa20cb1[_0x1b0f('0x43')](getRemoteTag(_0x343991,_0x39fe3b,_0xfaa03e,_0x4b7b54,_0x64d19f));});return Promise[_0x1b0f('0x44')](_0xa20cb1)[_0x1b0f('0xb')](function(_0x5c309b){if(_0x5c309b[_0x1b0f('0x18')]){logger[_0x1b0f('0xf')]('['+[_0x38e89e[_0x1b0f('0x10')]()]+_0x1b0f('0x45'),_0x5c309b);var _0x2c2b86=[];_0x5c309b[_0x1b0f('0x26')](function(_0x2deeaf){_0x2c2b86['push'](assignTagToIncident(_0x2deeaf,_0x39fe3b,_0xfaa03e,_0x1e1be4,_0x4b7b54));});return Promise[_0x1b0f('0x44')](_0x2c2b86)[_0x1b0f('0xb')](function(){_0x1c9730();})[_0x1b0f('0x11')](function(){_0x1c9730();});}else{_0x1c9730();}});});}function getTags(_0x1fe0f6,_0x2cc95a,_0x572dc6,_0x2ec669,_0x4ec238,_0x27cebe){return function(_0x1a2876){return new Promise(function(_0x5a75b5,_0x23a5c5){var _0x142d03=[];var _0x154656=_0x2ec669[_0x1b0f('0x46')];if(_0x154656&&_0x154656['length']>0x0){_0x142d03=_[_0x1b0f('0x47')](_0x154656,'name');}if(_0x142d03[_0x1b0f('0x18')]>0x0){return manageTags(_0x1fe0f6,_0x142d03,_0x2cc95a,_0x572dc6,_0x1a2876,_0x4ec238,_0x27cebe)[_0x1b0f('0xb')](function(){_0x5a75b5(_0x1a2876);});}else{_0x5a75b5(_0x1a2876);}});};}function emit(_0x222857,_0x288c2e,_0x210d8d){var _0xf8bf49=_0x1b0f('0x48')+_0x1b0f('0x49')+_0x1b0f('0x4a')+'%255EORDERBYDESCnumber';var _0x4a4d6e={'uri':_0x222857+_0x1b0f('0x4b')+_0x210d8d+_0xf8bf49};io['to'](util[_0x1b0f('0x4c')](_0x1b0f('0x4d'),_0x288c2e))[_0x1b0f('0x4e')](_0x1b0f('0x4f'),_0x4a4d6e);}exports['cs']=function(_0x4c6904,_0x288791,_0xb9fa27,_0x53143c,_0x5f15f0,_0x2d66f2,_0x4f5402,_0x28a527){var _0xdcb071={};var _0x26f06b={'user':_0x2d66f2[_0x1b0f('0x50')],'pass':_0x2d66f2[_0x1b0f('0x51')]};var _0x495d01=_0x1b0f('0x52');var _0x490013=_0x1b0f('0x53');_0x2d66f2[_0x1b0f('0x54')]=intUtil[_0x1b0f('0x55')](_0x2d66f2[_0x1b0f('0x54')]);_0x2d66f2['serverUrl']=intUtil['stripTrailingSlash'](_0x2d66f2[_0x1b0f('0x56')]);var _0x2ddf66=util[_0x1b0f('0x4c')](_0x1b0f('0x57'),_0x2d66f2[_0x1b0f('0x54')]);_0xdcb071[_0x1b0f('0x16')]=!_['isNil'](_0x53143c)?_0x53143c['email']:null;_0xdcb071[_0x1b0f('0x1b')]=_0x2d66f2['email'];_0xdcb071[_0x1b0f('0x1f')]=_0x28a527[_0x1b0f('0x2e')]()===_0x1b0f('0x58')?_0x288791[_0x1b0f('0x59')]:_0x288791['calleridnum'];_0xdcb071[_0x1b0f('0x5a')]=_0x28a527===_0x1b0f('0x5b')||_0x28a527===_0x1b0f('0x5c')?_0x1b0f('0x5b'):_0x1b0f('0x58');var _0x144349=util['format'](_0x1b0f('0x5d'),_0x2d66f2[_0x1b0f('0x56')],_0x288791[_0x1b0f('0x5e')],md5(_0x288791[_0x1b0f('0x5e')]));if(_0x5f15f0&&_0x5f15f0['monitor_format']){logger['info'](_0x1b0f('0x5f'),_0x1b0f('0x60'));_0x288791[_0x1b0f('0x61')]=_0x144349;}else if(_0x4f5402&&_0x4f5402[_0x1b0f('0x62')]&&_0x4f5402['recordingFormat']!=='none'){logger[_0x1b0f('0xf')](_0x1b0f('0x63'),'Recording\x20is\x20enabled!');_0x288791[_0x1b0f('0x61')]=_0x144349;}else{_0x288791[_0x1b0f('0x61')]='';}return getAdminUser(_0x28a527,_0x26f06b,_0xdcb071,_0x2ddf66,_0x490013,_0x495d01)[_0x1b0f('0xb')](getUser(_0x28a527,_0x26f06b,_0x2ddf66,_0x490013,_0x495d01))[_0x1b0f('0xb')](getEndUser(_0x28a527,_0x26f06b,_0x2ddf66,_0x490013,_0x495d01))[_0x1b0f('0xb')](getTicket(_0x28a527,_0x26f06b,_0x2ddf66,_0xb9fa27,_0x288791,_0x490013))[_0x1b0f('0xb')](function(_0x4de014){logger[_0x1b0f('0xf')](util[_0x1b0f('0x4c')](_0x1b0f('0x64'),_0x4de014['ticketId']));logger['info'](util[_0x1b0f('0x4c')]('call\x20direction:\x20%s',_0x28a527));if(_0x28a527!=='unmanaged'){logger[_0x1b0f('0xf')]('['+[_0x28a527['toUpperCase']()]+']',_0x1b0f('0x65'));emit(_0x2d66f2[_0x1b0f('0x54')],_0x53143c['name'],_0x4de014[_0x1b0f('0x41')]);}})[_0x1b0f('0x11')](function(_0xdc9086){logger[_0x1b0f('0x12')]('['+[_0x28a527[_0x1b0f('0x10')]()]+_0x1b0f('0x66'),util[_0x1b0f('0x67')](_0xdc9086,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file