Built motion from commit efa66e19.|2.6.22
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index a318aa8..defddb9 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xadb5=['endUserNumber','user','System','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','type','string','nameField','customField','idField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','getString','Subjects','Descriptions',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','incident','Incident','Incident\x20-\x20','forEach','push','length','all','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','format','%s/api/now/table/','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','none','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','util','md5','ioredis','../../../../config/environment','../../../../config/logger','servicenow','defaults','redis','localhost','socket.io-emitter','then','result','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','info','],\x20getUser\x20input\x20crm','userEmail','GET','],\x20getUser\x20rp\x20obj','active','true','userId','adminEmail','],\x20getUser\x20crm','],\x20createEndUser\x20input\x20crm','POST','sys_user?'];(function(_0x2b4411,_0x2625ed){var _0x8e41ef=function(_0x2aa8c1){while(--_0x2aa8c1){_0x2b4411['push'](_0x2b4411['shift']());}};_0x8e41ef(++_0x2625ed);}(_0xadb5,0xad));var _0x5adb=function(_0x45de4d,_0x599b06){_0x45de4d=_0x45de4d-0x0;var _0x39fee7=_0xadb5[_0x45de4d];return _0x39fee7;};'use strict';var _=require('lodash');var Promise=require(_0x5adb('0x0'));var rp=require('request-promise');var util=require(_0x5adb('0x1'));var md5=require(_0x5adb('0x2'));var Redis=require(_0x5adb('0x3'));var intUtil=require('./util');var config=require(_0x5adb('0x4'));var logger=require(_0x5adb('0x5'))(_0x5adb('0x6'));config['redis']=_[_0x5adb('0x7')](config[_0x5adb('0x8')],{'host':_0x5adb('0x9'),'port':0x18eb});var io=require(_0x5adb('0xa'))(new Redis(config[_0x5adb('0x8')]));function getAdminUser(_0x353885,_0x47228a,_0x6d1b45,_0x41261c,_0x7293ab,_0x34f59d){return new Promise(function(_0x336bad,_0x129f5a){var _0x275428={'method':'GET','uri':_0x41261c+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x7293ab+'&'+_0x34f59d,'auth':_0x47228a,'json':!![]};return rp(_0x275428)[_0x5adb('0xb')](function(_0x1ea238){if(_0x1ea238[_0x5adb('0xc')]['length']>0x0){_0x6d1b45[_0x5adb('0xd')]=_0x1ea238['result'][0x0][_0x5adb('0xe')];}logger['info']('['+[_0x353885[_0x5adb('0xf')]()]+_0x5adb('0x10'),_0x6d1b45);_0x336bad(_0x6d1b45);})[_0x5adb('0x11')](function(_0x5c929a){logger[_0x5adb('0x12')]('['+[_0x353885[_0x5adb('0xf')]()]+']',_0x5c929a[_0x5adb('0x13')]);_0x129f5a(_0x5c929a['message']);});});}function getUser(_0x2312de,_0x518823,_0x367d82,_0x42a482,_0x30614e){return function(_0x304784){logger[_0x5adb('0x14')]('['+[_0x2312de[_0x5adb('0xf')]()]+_0x5adb('0x15'),_0x304784);return new Promise(function(_0x42f4c6,_0xb953a6){if(intUtil['validateEmail'](_0x304784[_0x5adb('0x16')])){var _0x5de028={'method':_0x5adb('0x17'),'uri':_0x367d82+'sys_user?sysparm_query=email%3D'+_0x304784[_0x5adb('0x16')]+'&'+_0x42a482+'&'+_0x30614e,'auth':_0x518823,'json':!![]};logger['info']('['+[_0x2312de['toUpperCase']()]+_0x5adb('0x18'),_0x5de028);return rp(_0x5de028)[_0x5adb('0xb')](function(_0x438671){logger[_0x5adb('0x14')]('['+[_0x2312de[_0x5adb('0xf')]()]+'],\x20getUser\x20entity',_0x438671);if(_0x438671[_0x5adb('0xc')]['length']>0x0&&String(_0x438671['result'][0x0][_0x5adb('0x19')])===_0x5adb('0x1a')){_0x304784[_0x5adb('0x1b')]=_0x438671[_0x5adb('0xc')][0x0][_0x5adb('0xe')];}else{_0x304784[_0x5adb('0x1b')]=_0x304784[_0x5adb('0xd')];_0x304784['userEmail']=_0x304784[_0x5adb('0x1c')];}logger[_0x5adb('0x14')]('['+[_0x2312de[_0x5adb('0xf')]()]+_0x5adb('0x1d'),_0x304784);_0x42f4c6(_0x304784);})[_0x5adb('0x11')](function(_0x49f203){logger[_0x5adb('0x12')]('['+[_0x2312de[_0x5adb('0xf')]()]+']',_0x49f203['message']);_0xb953a6(_0x49f203[_0x5adb('0x13')]);});}else{logger[_0x5adb('0x14')]('['+[_0x2312de[_0x5adb('0xf')]()]+']\x20using\x20admin\x20profile');_0x304784[_0x5adb('0x1b')]=_0x304784[_0x5adb('0xd')];_0x304784[_0x5adb('0x16')]=_0x304784[_0x5adb('0x1c')];_0x42f4c6(_0x304784);}});};}function createEndUser(_0x36459b,_0x1c06c4,_0x4a5d46,_0x49992e,_0x5d457e){logger[_0x5adb('0x14')]('['+[_0x36459b[_0x5adb('0xf')]()]+_0x5adb('0x1e'),_0x4a5d46);return new Promise(function(_0x512bab,_0x137a5c){var _0x4de310={'method':_0x5adb('0x1f'),'uri':_0x49992e+_0x5adb('0x20')+_0x5d457e,'body':{'user_name':_0x4a5d46[_0x5adb('0x21')],'roles':_0x5adb('0x22'),'first_name':_0x4a5d46[_0x5adb('0x21')],'active':_0x5adb('0x1a'),'date_format':_0x5adb('0x23'),'phone':_0x4a5d46[_0x5adb('0x21')]},'auth':_0x1c06c4,'json':!![]};return rp(_0x4de310)[_0x5adb('0xb')](function(_0x260295){logger['info']('['+[_0x36459b[_0x5adb('0xf')]()]+'],\x20EndUser\x20schema',_0x260295[_0x5adb('0xc')]);_0x4a5d46[_0x5adb('0x24')]=_0x260295['result'][_0x5adb('0xe')];_0x512bab(_0x4a5d46);})[_0x5adb('0x11')](function(_0x461a39){logger['error']('['+[_0x36459b[_0x5adb('0xf')]()]+']',_0x461a39[_0x5adb('0x13')]);_0x137a5c(_0x461a39['message']);});});}function getEndUser(_0x5bb227,_0x1ed9ea,_0x49dd03,_0x663ea0,_0x222568){return function(_0x3c2b07){logger[_0x5adb('0x14')]('['+[_0x5bb227[_0x5adb('0xf')]()]+'],\x20getEndUser\x20input\x20crm',_0x3c2b07);return new Promise(function(_0x2f7abe,_0x215b88){var _0x1c3a5c={'method':'GET','uri':_0x49dd03+'sys_user?sysparm_query=phone%3D'+_0x3c2b07[_0x5adb('0x21')]+'&'+_0x663ea0+'&'+_0x222568,'auth':_0x1ed9ea,'json':!![]};return rp(_0x1c3a5c)[_0x5adb('0xb')](function(_0x586820){if(_0x586820[_0x5adb('0xc')]['length']>0x0){_0x3c2b07[_0x5adb('0x24')]=_0x586820['result'][0x0][_0x5adb('0xe')];logger['info']('['+[_0x5bb227[_0x5adb('0xf')]()]+_0x5adb('0x25'),_0x3c2b07);_0x2f7abe(_0x3c2b07);}else{return createEndUser(_0x5bb227,_0x1ed9ea,_0x3c2b07,_0x49dd03,_0x663ea0)['then'](function(_0x4761e3){logger['info']('['+[_0x5bb227[_0x5adb('0xf')]()]+_0x5adb('0x26'),_0x4761e3);_0x2f7abe(_0x4761e3);});}})[_0x5adb('0x11')](function(_0x50edd1){logger[_0x5adb('0x12')]('['+[_0x5bb227[_0x5adb('0xf')]()]+']',_0x50edd1[_0x5adb('0x13')]);_0x215b88(_0x50edd1[_0x5adb('0x13')]);});});};}function getCustomFields(_0x22aa95,_0x52d74f){var _0x50fe99={};if(_0x22aa95['length']>0x0){_['forEach'](_0x22aa95,function(_0x427c71){if(_0x427c71[_0x5adb('0x27')]===_0x5adb('0x28')&&_0x427c71[_0x5adb('0x29')]&&!_0x427c71[_0x5adb('0x2a')]){_0x50fe99[_0x427c71[_0x5adb('0x2b')][_0x5adb('0x2c')]()]=_0x427c71[_0x5adb('0x2d')]['toString']();}else if(_0x427c71['type']===_0x5adb('0x28')&&_0x427c71['idField']&&_0x427c71[_0x5adb('0x2a')]){_0x50fe99[_0x427c71[_0x5adb('0x2b')][_0x5adb('0x2c')]()]=_0x427c71[_0x5adb('0x2d')][_0x5adb('0x2e')]();}else if(_0x427c71['type']===_0x5adb('0x2f')&&_0x427c71[_0x5adb('0x30')]&&_0x427c71['idField']&&_0x427c71[_0x5adb('0x2a')]){_0x50fe99[_0x427c71[_0x5adb('0x2b')]['toLowerCase']()]=_0x52d74f[_0x427c71[_0x5adb('0x30')]][_0x5adb('0x2e')]();}else if(_0x427c71[_0x5adb('0x27')]===_0x5adb('0x31')&&_0x427c71[_0x5adb('0x32')]&&_0x427c71[_0x5adb('0x32')][_0x5adb('0x33')]&&_0x427c71['idField']&&_0x427c71['customField']){_0x50fe99[_0x427c71[_0x5adb('0x2b')][_0x5adb('0x2c')]()]=_0x52d74f[_0x427c71[_0x5adb('0x32')][_0x5adb('0x33')]['toLowerCase']()]['toString']();}});}return _0x50fe99;}function getTicket(_0xaa32e4,_0x4d7d86,_0x264dfd,_0x72218,_0x1713bc,_0x5358c0){return function(_0x182cbc){logger[_0x5adb('0x14')]('['+[_0xaa32e4['toUpperCase']()]+_0x5adb('0x34'),_0x182cbc);return new Promise(function(_0x251f45,_0x1cdb03){var _0x24758f=_0xaa32e4[_0x5adb('0x2c')]()===_0x5adb('0x35')?_0x182cbc[_0x5adb('0x1b')]:_0x182cbc[_0x5adb('0x24')];var _0x49e1a1={'method':_0x5adb('0x1f'),'uri':_0x264dfd+'incident'+'?'+_0x5358c0,'body':Object['assign']({},{'active':'true','caller_id':_0x24758f,'assigned_to':_0x182cbc[_0x5adb('0x1b')],'short_description':intUtil[_0x5adb('0x36')](_0x72218[_0x5adb('0x37')],_0x1713bc,'\x20'),'description':intUtil['getString'](_0x72218[_0x5adb('0x38')],_0x1713bc,'\x0a')},getCustomFields(_0x72218['Fields'],_0x1713bc)),'auth':_0x4d7d86,'json':!![]};return rp(_0x49e1a1)[_0x5adb('0xb')](function(_0x2c3f21){logger[_0x5adb('0x14')]('['+[_0xaa32e4['toUpperCase']()]+_0x5adb('0x39'),_0x2c3f21['result']);_0x182cbc[_0x5adb('0x3a')]=_0x2c3f21[_0x5adb('0xc')]['sys_id'];_0x182cbc[_0x5adb('0x3b')]=_0x2c3f21[_0x5adb('0xc')][_0x5adb('0x3c')];logger[_0x5adb('0x14')]('['+[_0xaa32e4[_0x5adb('0xf')]()]+']\x20getTicket\x20crm',_0x182cbc);_0x251f45(_0x182cbc);})[_0x5adb('0x11')](function(_0x3a5703){logger[_0x5adb('0x12')]('['+[_0xaa32e4[_0x5adb('0xf')]()]+']',_0x3a5703['message']);_0x1cdb03(_0x3a5703[_0x5adb('0x13')]);});});};}function createRemoteTag(_0x14a46f,_0x3b4794,_0x4d98d0,_0x2b34a8){return new Promise(function(_0xd0e5b7,_0x444a6c){var _0xfd3471={'method':'POST','uri':_0x4d98d0+_0x5adb('0x3d')+'?'+_0x2b34a8,'body':{'short_description':_0x14a46f,'global':!![],'active':!![],'name':_0x14a46f},'auth':_0x3b4794,'json':!![]};return rp(_0xfd3471)[_0x5adb('0xb')](function(_0x28b291){var _0x2cee37=_0x28b291[_0x5adb('0xc')]['sys_id'];_0xd0e5b7(_0x2cee37);});});}function getRemoteTag(_0x378938,_0x4b8d28,_0x2b790d,_0x4f7227,_0x31ae72){return new Promise(function(_0x35df22,_0x1a9358){var _0x42f6d9={'method':'GET','uri':_0x2b790d+_0x5adb('0x3d')+_0x5adb('0x3e')+_0x378938+'&'+_0x4f7227,'auth':_0x4b8d28,'json':!![]};return rp(_0x42f6d9)[_0x5adb('0xb')](function(_0x53d262){if(_0x53d262['result']['length']>0x0){var _0x18ee9a=_0x53d262[_0x5adb('0xc')][0x0][_0x5adb('0xe')];_0x35df22(_0x18ee9a);}else{return createRemoteTag(_0x378938,_0x4b8d28,_0x2b790d,_0x4f7227)[_0x5adb('0xb')](function(_0xa833f4){_0x35df22(_0xa833f4);});}});});}function assignTagToIncident(_0xb06bee,_0x204b9b,_0x8d7810,_0xc880af,_0x380d76){return new Promise(function(_0x452767,_0x1df439){var _0x2c2357={'method':'POST','uri':_0x8d7810+'label_entry'+'?'+_0x380d76,'body':{'label':_0xb06bee,'table':_0x5adb('0x3f'),'id_type':_0x5adb('0x40'),'table_key':_0xc880af[_0x5adb('0x3a')],'title':_0x5adb('0x41')+_0xc880af['ticketNumber'],'id_display':_0xc880af[_0x5adb('0x3b')]},'auth':_0x204b9b,'json':!![]};return rp(_0x2c2357)[_0x5adb('0xb')](function(_0x5d2d2f){_0x452767();})[_0x5adb('0x11')](function(){_0x452767();});});}function manageTags(_0x476e62,_0x1505f7,_0x5edd60,_0x30d185,_0x409357,_0x19df2f,_0x30c92c){return new Promise(function(_0x330290,_0x428019){var _0x513f26=[];_0x1505f7[_0x5adb('0x42')](function(_0x1f042f){_0x513f26[_0x5adb('0x43')](getRemoteTag(_0x1f042f,_0x5edd60,_0x30d185,_0x19df2f,_0x30c92c));});return Promise['all'](_0x513f26)[_0x5adb('0xb')](function(_0x239862){if(_0x239862[_0x5adb('0x44')]){logger['info']('['+[_0x476e62[_0x5adb('0xf')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x239862);var _0xa8ff64=[];_0x239862[_0x5adb('0x42')](function(_0x24e1ab){_0xa8ff64['push'](assignTagToIncident(_0x24e1ab,_0x5edd60,_0x30d185,_0x409357,_0x19df2f));});return Promise[_0x5adb('0x45')](_0xa8ff64)[_0x5adb('0xb')](function(){_0x330290();})['catch'](function(){_0x330290();});}else{_0x330290();}});});}function getTags(_0x12711e,_0x432a3e,_0x248739,_0x3fcad5,_0x55cd0a,_0x4290bb){return function(_0x2b8298){return new Promise(function(_0x307f07,_0x16716e){var _0x5b7556=[];var _0x53a4bc=_0x3fcad5[_0x5adb('0x46')];if(_0x53a4bc&&_0x53a4bc['length']>0x0){_0x5b7556=_['map'](_0x53a4bc,'name');}if(_0x5b7556[_0x5adb('0x44')]>0x0){return manageTags(_0x12711e,_0x5b7556,_0x432a3e,_0x248739,_0x2b8298,_0x55cd0a,_0x4290bb)[_0x5adb('0xb')](function(){_0x307f07(_0x2b8298);});}else{_0x307f07(_0x2b8298);}});};}function emit(_0x48bb5c,_0x395350,_0x91e023){var _0xcdde17=_0x5adb('0x47')+_0x5adb('0x48')+_0x5adb('0x49')+_0x5adb('0x4a');var _0x1ffcd3={'uri':_0x48bb5c+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x91e023+_0xcdde17};io['to'](util['format']('user:%s',_0x395350))[_0x5adb('0x4b')](_0x5adb('0x4c'),_0x1ffcd3);}exports['cs']=function(_0x3a0d1b,_0x2a55a3,_0x1f59bb,_0x2f6ef7,_0x386c76,_0x25f761,_0x58455b,_0x5e55c2){var _0x1fc73b={};var _0x56df90={'user':_0x25f761[_0x5adb('0x4d')],'pass':_0x25f761[_0x5adb('0x4e')]};var _0x2146f0=_0x5adb('0x4f');var _0x40140f=_0x5adb('0x50');_0x25f761[_0x5adb('0x51')]=intUtil[_0x5adb('0x52')](_0x25f761['remoteUri']);_0x25f761[_0x5adb('0x53')]=intUtil[_0x5adb('0x52')](_0x25f761[_0x5adb('0x53')]);var _0x5d3aa4=util[_0x5adb('0x54')](_0x5adb('0x55'),_0x25f761['remoteUri']);_0x1fc73b[_0x5adb('0x16')]=!_['isNil'](_0x2f6ef7)?_0x2f6ef7[_0x5adb('0x56')]:null;_0x1fc73b[_0x5adb('0x1c')]=_0x25f761['email'];_0x1fc73b[_0x5adb('0x21')]=_0x5e55c2[_0x5adb('0x2c')]()===_0x5adb('0x35')?_0x2a55a3[_0x5adb('0x57')]:_0x2a55a3[_0x5adb('0x58')];_0x1fc73b[_0x5adb('0x59')]=_0x5e55c2===_0x5adb('0x5a')||_0x5e55c2===_0x5adb('0x5b')?'queue':_0x5adb('0x35');var _0x31345d=util[_0x5adb('0x54')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x25f761['serverUrl'],_0x2a55a3[_0x5adb('0x5c')],md5(_0x2a55a3['uniqueid']));if(_0x386c76&&_0x386c76[_0x5adb('0x5d')]){logger[_0x5adb('0x14')](_0x5adb('0x5e'),'Recording\x20is\x20enabled!');_0x2a55a3[_0x5adb('0x5f')]=_0x31345d;}else if(_0x58455b&&_0x58455b[_0x5adb('0x60')]&&_0x58455b[_0x5adb('0x60')]!==_0x5adb('0x61')){logger[_0x5adb('0x14')]('[OUTBOUND]',_0x5adb('0x62'));_0x2a55a3[_0x5adb('0x5f')]=_0x31345d;}else{_0x2a55a3[_0x5adb('0x5f')]='';}return getAdminUser(_0x5e55c2,_0x56df90,_0x1fc73b,_0x5d3aa4,_0x40140f,_0x2146f0)[_0x5adb('0xb')](getUser(_0x5e55c2,_0x56df90,_0x5d3aa4,_0x40140f,_0x2146f0))['then'](getEndUser(_0x5e55c2,_0x56df90,_0x5d3aa4,_0x40140f,_0x2146f0))[_0x5adb('0xb')](getTicket(_0x5e55c2,_0x56df90,_0x5d3aa4,_0x1f59bb,_0x2a55a3,_0x40140f))[_0x5adb('0xb')](function(_0x182873){logger[_0x5adb('0x14')](util[_0x5adb('0x54')](_0x5adb('0x63'),_0x182873[_0x5adb('0x3a')]));logger['info'](util[_0x5adb('0x54')](_0x5adb('0x64'),_0x5e55c2));if(_0x5e55c2!=='unmanaged'){logger[_0x5adb('0x14')]('['+[_0x5e55c2[_0x5adb('0xf')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x25f761[_0x5adb('0x51')],_0x2f6ef7['name'],_0x182873[_0x5adb('0x3a')]);}})[_0x5adb('0x11')](function(_0x4a2ebc){logger[_0x5adb('0x12')]('['+[_0x5e55c2['toUpperCase']()]+_0x5adb('0x65'),util[_0x5adb('0x66')](_0x4a2ebc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xb0f1=['stripTrailingSlash','serverUrl','%s/api/now/table/','outbound','destcalleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','sys_id','info','toUpperCase','catch','error','message','],\x20getUser\x20input\x20crm','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','length','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','forEach','picklist','type','customField','nameField','toString','includes','idField','toLowerCase','content','Variable','name',']\x20getTicket\x20input\x20crm','endUserId','POST','incident','assign','Subjects','getString','Descriptions','Fields','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','ticketId','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri'];(function(_0x84eba4,_0x150755){var _0x5258bb=function(_0x2e8dad){while(--_0x2e8dad){_0x84eba4['push'](_0x84eba4['shift']());}};_0x5258bb(++_0x150755);}(_0xb0f1,0x14b));var _0x1b0f=function(_0x2cfb58,_0x3d9412){_0x2cfb58=_0x2cfb58-0x0;var _0xd99951=_0xb0f1[_0x2cfb58];return _0xd99951;};'use strict';var _=require('lodash');var Promise=require(_0x1b0f('0x0'));var rp=require(_0x1b0f('0x1'));var util=require('util');var md5=require('md5');var Redis=require(_0x1b0f('0x2'));var intUtil=require(_0x1b0f('0x3'));var config=require(_0x1b0f('0x4'));var logger=require(_0x1b0f('0x5'))(_0x1b0f('0x6'));config[_0x1b0f('0x7')]=_['defaults'](config['redis'],{'host':_0x1b0f('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x1b0f('0x7')]));function getAdminUser(_0xe3a70a,_0x1705db,_0x3e31db,_0x4caa75,_0x30617c,_0x14fbaa){return new Promise(function(_0x4642b0,_0x149d35){var _0xe109e4={'method':_0x1b0f('0x9'),'uri':_0x4caa75+_0x1b0f('0xa')+'&'+_0x30617c+'&'+_0x14fbaa,'auth':_0x1705db,'json':!![]};return rp(_0xe109e4)[_0x1b0f('0xb')](function(_0x29f365){if(_0x29f365[_0x1b0f('0xc')]['length']>0x0){_0x3e31db[_0x1b0f('0xd')]=_0x29f365[_0x1b0f('0xc')][0x0][_0x1b0f('0xe')];}logger[_0x1b0f('0xf')]('['+[_0xe3a70a[_0x1b0f('0x10')]()]+'],\x20getAdminUser\x20crm',_0x3e31db);_0x4642b0(_0x3e31db);})[_0x1b0f('0x11')](function(_0x264732){logger[_0x1b0f('0x12')]('['+[_0xe3a70a[_0x1b0f('0x10')]()]+']',_0x264732[_0x1b0f('0x13')]);_0x149d35(_0x264732['message']);});});}function getUser(_0x1afce4,_0x190ed2,_0x4d1db3,_0x164c86,_0x8e9d0a){return function(_0x208061){logger['info']('['+[_0x1afce4['toUpperCase']()]+_0x1b0f('0x14'),_0x208061);return new Promise(function(_0x37106c,_0x350e9e){if(intUtil['validateEmail'](_0x208061['userEmail'])){var _0x3c52eb={'method':_0x1b0f('0x9'),'uri':_0x4d1db3+_0x1b0f('0x15')+_0x208061[_0x1b0f('0x16')]+'&'+_0x164c86+'&'+_0x8e9d0a,'auth':_0x190ed2,'json':!![]};logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x17'),_0x3c52eb);return rp(_0x3c52eb)[_0x1b0f('0xb')](function(_0x49ecf1){logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+'],\x20getUser\x20entity',_0x49ecf1);if(_0x49ecf1[_0x1b0f('0xc')][_0x1b0f('0x18')]>0x0&&String(_0x49ecf1[_0x1b0f('0xc')][0x0]['active'])===_0x1b0f('0x19')){_0x208061[_0x1b0f('0x1a')]=_0x49ecf1[_0x1b0f('0xc')][0x0]['sys_id'];}else{_0x208061['userId']=_0x208061[_0x1b0f('0xd')];_0x208061['userEmail']=_0x208061[_0x1b0f('0x1b')];}logger['info']('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x1c'),_0x208061);_0x37106c(_0x208061);})[_0x1b0f('0x11')](function(_0x5cf242){logger[_0x1b0f('0x12')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+']',_0x5cf242[_0x1b0f('0x13')]);_0x350e9e(_0x5cf242[_0x1b0f('0x13')]);});}else{logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x1d'));_0x208061[_0x1b0f('0x1a')]=_0x208061[_0x1b0f('0xd')];_0x208061[_0x1b0f('0x16')]=_0x208061[_0x1b0f('0x1b')];_0x37106c(_0x208061);}});};}function createEndUser(_0x228d66,_0x29d4d6,_0x4578f1,_0x10debd,_0x9b6983){logger[_0x1b0f('0xf')]('['+[_0x228d66[_0x1b0f('0x10')]()]+'],\x20createEndUser\x20input\x20crm',_0x4578f1);return new Promise(function(_0x504229,_0x1b012f){var _0x50e3c7={'method':'POST','uri':_0x10debd+_0x1b0f('0x1e')+_0x9b6983,'body':{'user_name':_0x4578f1[_0x1b0f('0x1f')],'roles':_0x1b0f('0x20'),'first_name':_0x4578f1[_0x1b0f('0x1f')],'active':_0x1b0f('0x19'),'date_format':_0x1b0f('0x21'),'phone':_0x4578f1[_0x1b0f('0x1f')]},'auth':_0x29d4d6,'json':!![]};return rp(_0x50e3c7)[_0x1b0f('0xb')](function(_0x474598){logger[_0x1b0f('0xf')]('['+[_0x228d66[_0x1b0f('0x10')]()]+_0x1b0f('0x22'),_0x474598[_0x1b0f('0xc')]);_0x4578f1['endUserId']=_0x474598[_0x1b0f('0xc')][_0x1b0f('0xe')];_0x504229(_0x4578f1);})['catch'](function(_0x481ba4){logger[_0x1b0f('0x12')]('['+[_0x228d66[_0x1b0f('0x10')]()]+']',_0x481ba4[_0x1b0f('0x13')]);_0x1b012f(_0x481ba4['message']);});});}function getEndUser(_0xe2b223,_0x4fb3d0,_0x4dc693,_0x22da16,_0x32ddc6){return function(_0xb0989f){logger['info']('['+[_0xe2b223[_0x1b0f('0x10')]()]+_0x1b0f('0x23'),_0xb0989f);return new Promise(function(_0x7cf5bb,_0xd07e0a){var _0x4c6edd={'method':_0x1b0f('0x9'),'uri':_0x4dc693+_0x1b0f('0x24')+_0xb0989f['endUserNumber']+'&'+_0x22da16+'&'+_0x32ddc6,'auth':_0x4fb3d0,'json':!![]};return rp(_0x4c6edd)[_0x1b0f('0xb')](function(_0x3c069d){if(_0x3c069d[_0x1b0f('0xc')]['length']>0x0){_0xb0989f['endUserId']=_0x3c069d[_0x1b0f('0xc')][0x0]['sys_id'];logger[_0x1b0f('0xf')]('['+[_0xe2b223['toUpperCase']()]+_0x1b0f('0x25'),_0xb0989f);_0x7cf5bb(_0xb0989f);}else{return createEndUser(_0xe2b223,_0x4fb3d0,_0xb0989f,_0x4dc693,_0x22da16)['then'](function(_0x58638c){logger[_0x1b0f('0xf')]('['+[_0xe2b223[_0x1b0f('0x10')]()]+'],\x20createEndUser\x20crm',_0x58638c);_0x7cf5bb(_0x58638c);});}})[_0x1b0f('0x11')](function(_0x90795){logger[_0x1b0f('0x12')]('['+[_0xe2b223['toUpperCase']()]+']',_0x90795[_0x1b0f('0x13')]);_0xd07e0a(_0x90795[_0x1b0f('0x13')]);});});};}function getCustomFields(_0x4091da,_0x12919e){var _0x21ea21={};if(_0x4091da['length']>0x0){_[_0x1b0f('0x26')](_0x4091da,function(_0x4ca378){if(_['includes'](['string',_0x1b0f('0x27')],_0x4ca378[_0x1b0f('0x28')])&&_0x4ca378['nameField']&&!_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2a')]['toLowerCase']()]=_0x4ca378['content'][_0x1b0f('0x2b')]();}else if(_[_0x1b0f('0x2c')](['string',_0x1b0f('0x27')],_0x4ca378[_0x1b0f('0x28')])&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')][_0x1b0f('0x2e')]()]=_0x4ca378[_0x1b0f('0x2f')][_0x1b0f('0x2b')]();}else if(_0x4ca378['type']==='variable'&&_0x4ca378['variableName']&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378['customField']){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')]['toLowerCase']()]=_0x12919e[_0x4ca378['variableName']][_0x1b0f('0x2b')]();}else if(_0x4ca378[_0x1b0f('0x28')]==='customVariable'&&_0x4ca378['Variable']&&_0x4ca378[_0x1b0f('0x30')][_0x1b0f('0x31')]&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')][_0x1b0f('0x2e')]()]=_0x12919e[_0x4ca378[_0x1b0f('0x30')][_0x1b0f('0x31')][_0x1b0f('0x2e')]()][_0x1b0f('0x2b')]();}});}return _0x21ea21;}function getTicket(_0x143d97,_0xf9bc23,_0x4c806b,_0x2fc7ef,_0x2ae859,_0x5421f4){return function(_0x3dc7d5){logger[_0x1b0f('0xf')]('['+[_0x143d97[_0x1b0f('0x10')]()]+_0x1b0f('0x32'),_0x3dc7d5);return new Promise(function(_0x4050e4,_0x471e8a){var _0x1f93f7=_0x143d97[_0x1b0f('0x2e')]()==='outbound'?_0x3dc7d5[_0x1b0f('0x1a')]:_0x3dc7d5[_0x1b0f('0x33')];var _0x17ec83={'method':_0x1b0f('0x34'),'uri':_0x4c806b+_0x1b0f('0x35')+'?'+_0x5421f4,'body':Object[_0x1b0f('0x36')]({},{'active':_0x1b0f('0x19'),'caller_id':_0x1f93f7,'assigned_to':_0x3dc7d5[_0x1b0f('0x1a')],'short_description':intUtil['getString'](_0x2fc7ef[_0x1b0f('0x37')],_0x2ae859,'\x20'),'description':intUtil[_0x1b0f('0x38')](_0x2fc7ef[_0x1b0f('0x39')],_0x2ae859,'\x0a')},getCustomFields(_0x2fc7ef[_0x1b0f('0x3a')],_0x2ae859)),'auth':_0xf9bc23,'json':!![]};return rp(_0x17ec83)[_0x1b0f('0xb')](function(_0x4853b2){logger[_0x1b0f('0xf')]('['+[_0x143d97[_0x1b0f('0x10')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x4853b2[_0x1b0f('0xc')]);_0x3dc7d5['ticketId']=_0x4853b2[_0x1b0f('0xc')]['sys_id'];_0x3dc7d5[_0x1b0f('0x3b')]=_0x4853b2[_0x1b0f('0xc')]['number'];logger['info']('['+[_0x143d97['toUpperCase']()]+_0x1b0f('0x3c'),_0x3dc7d5);_0x4050e4(_0x3dc7d5);})[_0x1b0f('0x11')](function(_0x36dbd9){logger[_0x1b0f('0x12')]('['+[_0x143d97[_0x1b0f('0x10')]()]+']',_0x36dbd9[_0x1b0f('0x13')]);_0x471e8a(_0x36dbd9[_0x1b0f('0x13')]);});});};}function createRemoteTag(_0x27d08e,_0xcff1e5,_0x438256,_0x55de4b){return new Promise(function(_0x452d5f,_0x1876b7){var _0x5d5dc3={'method':_0x1b0f('0x34'),'uri':_0x438256+_0x1b0f('0x3d')+'?'+_0x55de4b,'body':{'short_description':_0x27d08e,'global':!![],'active':!![],'name':_0x27d08e},'auth':_0xcff1e5,'json':!![]};return rp(_0x5d5dc3)[_0x1b0f('0xb')](function(_0x1e5b46){var _0x5d20f7=_0x1e5b46[_0x1b0f('0xc')][_0x1b0f('0xe')];_0x452d5f(_0x5d20f7);});});}function getRemoteTag(_0x413be6,_0x3cedd8,_0x26995a,_0x1f540e,_0x1ece0f){return new Promise(function(_0x280fc8,_0x4b0d62){var _0x16a90b={'method':_0x1b0f('0x9'),'uri':_0x26995a+_0x1b0f('0x3d')+_0x1b0f('0x3e')+_0x413be6+'&'+_0x1f540e,'auth':_0x3cedd8,'json':!![]};return rp(_0x16a90b)[_0x1b0f('0xb')](function(_0x4de97a){if(_0x4de97a[_0x1b0f('0xc')][_0x1b0f('0x18')]>0x0){var _0x3811b8=_0x4de97a[_0x1b0f('0xc')][0x0][_0x1b0f('0xe')];_0x280fc8(_0x3811b8);}else{return createRemoteTag(_0x413be6,_0x3cedd8,_0x26995a,_0x1f540e)[_0x1b0f('0xb')](function(_0x288967){_0x280fc8(_0x288967);});}});});}function assignTagToIncident(_0x40a5e7,_0x346e2c,_0x1b52ed,_0x1853c0,_0x5cdf1b){return new Promise(function(_0x4473e2,_0x143d9a){var _0x4d60ea={'method':_0x1b0f('0x34'),'uri':_0x1b52ed+_0x1b0f('0x3f')+'?'+_0x5cdf1b,'body':{'label':_0x40a5e7,'table':_0x1b0f('0x35'),'id_type':_0x1b0f('0x40'),'table_key':_0x1853c0[_0x1b0f('0x41')],'title':_0x1b0f('0x42')+_0x1853c0['ticketNumber'],'id_display':_0x1853c0[_0x1b0f('0x3b')]},'auth':_0x346e2c,'json':!![]};return rp(_0x4d60ea)[_0x1b0f('0xb')](function(_0x539edf){_0x4473e2();})[_0x1b0f('0x11')](function(){_0x4473e2();});});}function manageTags(_0x38e89e,_0x3469b3,_0x39fe3b,_0xfaa03e,_0x1e1be4,_0x4b7b54,_0x64d19f){return new Promise(function(_0x1c9730,_0x4cac29){var _0xa20cb1=[];_0x3469b3[_0x1b0f('0x26')](function(_0x343991){_0xa20cb1[_0x1b0f('0x43')](getRemoteTag(_0x343991,_0x39fe3b,_0xfaa03e,_0x4b7b54,_0x64d19f));});return Promise[_0x1b0f('0x44')](_0xa20cb1)[_0x1b0f('0xb')](function(_0x5c309b){if(_0x5c309b[_0x1b0f('0x18')]){logger[_0x1b0f('0xf')]('['+[_0x38e89e[_0x1b0f('0x10')]()]+_0x1b0f('0x45'),_0x5c309b);var _0x2c2b86=[];_0x5c309b[_0x1b0f('0x26')](function(_0x2deeaf){_0x2c2b86['push'](assignTagToIncident(_0x2deeaf,_0x39fe3b,_0xfaa03e,_0x1e1be4,_0x4b7b54));});return Promise[_0x1b0f('0x44')](_0x2c2b86)[_0x1b0f('0xb')](function(){_0x1c9730();})[_0x1b0f('0x11')](function(){_0x1c9730();});}else{_0x1c9730();}});});}function getTags(_0x1fe0f6,_0x2cc95a,_0x572dc6,_0x2ec669,_0x4ec238,_0x27cebe){return function(_0x1a2876){return new Promise(function(_0x5a75b5,_0x23a5c5){var _0x142d03=[];var _0x154656=_0x2ec669[_0x1b0f('0x46')];if(_0x154656&&_0x154656['length']>0x0){_0x142d03=_[_0x1b0f('0x47')](_0x154656,'name');}if(_0x142d03[_0x1b0f('0x18')]>0x0){return manageTags(_0x1fe0f6,_0x142d03,_0x2cc95a,_0x572dc6,_0x1a2876,_0x4ec238,_0x27cebe)[_0x1b0f('0xb')](function(){_0x5a75b5(_0x1a2876);});}else{_0x5a75b5(_0x1a2876);}});};}function emit(_0x222857,_0x288c2e,_0x210d8d){var _0xf8bf49=_0x1b0f('0x48')+_0x1b0f('0x49')+_0x1b0f('0x4a')+'%255EORDERBYDESCnumber';var _0x4a4d6e={'uri':_0x222857+_0x1b0f('0x4b')+_0x210d8d+_0xf8bf49};io['to'](util[_0x1b0f('0x4c')](_0x1b0f('0x4d'),_0x288c2e))[_0x1b0f('0x4e')](_0x1b0f('0x4f'),_0x4a4d6e);}exports['cs']=function(_0x4c6904,_0x288791,_0xb9fa27,_0x53143c,_0x5f15f0,_0x2d66f2,_0x4f5402,_0x28a527){var _0xdcb071={};var _0x26f06b={'user':_0x2d66f2[_0x1b0f('0x50')],'pass':_0x2d66f2[_0x1b0f('0x51')]};var _0x495d01=_0x1b0f('0x52');var _0x490013=_0x1b0f('0x53');_0x2d66f2[_0x1b0f('0x54')]=intUtil[_0x1b0f('0x55')](_0x2d66f2[_0x1b0f('0x54')]);_0x2d66f2['serverUrl']=intUtil['stripTrailingSlash'](_0x2d66f2[_0x1b0f('0x56')]);var _0x2ddf66=util[_0x1b0f('0x4c')](_0x1b0f('0x57'),_0x2d66f2[_0x1b0f('0x54')]);_0xdcb071[_0x1b0f('0x16')]=!_['isNil'](_0x53143c)?_0x53143c['email']:null;_0xdcb071[_0x1b0f('0x1b')]=_0x2d66f2['email'];_0xdcb071[_0x1b0f('0x1f')]=_0x28a527[_0x1b0f('0x2e')]()===_0x1b0f('0x58')?_0x288791[_0x1b0f('0x59')]:_0x288791['calleridnum'];_0xdcb071[_0x1b0f('0x5a')]=_0x28a527===_0x1b0f('0x5b')||_0x28a527===_0x1b0f('0x5c')?_0x1b0f('0x5b'):_0x1b0f('0x58');var _0x144349=util['format'](_0x1b0f('0x5d'),_0x2d66f2[_0x1b0f('0x56')],_0x288791[_0x1b0f('0x5e')],md5(_0x288791[_0x1b0f('0x5e')]));if(_0x5f15f0&&_0x5f15f0['monitor_format']){logger['info'](_0x1b0f('0x5f'),_0x1b0f('0x60'));_0x288791[_0x1b0f('0x61')]=_0x144349;}else if(_0x4f5402&&_0x4f5402[_0x1b0f('0x62')]&&_0x4f5402['recordingFormat']!=='none'){logger[_0x1b0f('0xf')](_0x1b0f('0x63'),'Recording\x20is\x20enabled!');_0x288791[_0x1b0f('0x61')]=_0x144349;}else{_0x288791[_0x1b0f('0x61')]='';}return getAdminUser(_0x28a527,_0x26f06b,_0xdcb071,_0x2ddf66,_0x490013,_0x495d01)[_0x1b0f('0xb')](getUser(_0x28a527,_0x26f06b,_0x2ddf66,_0x490013,_0x495d01))[_0x1b0f('0xb')](getEndUser(_0x28a527,_0x26f06b,_0x2ddf66,_0x490013,_0x495d01))[_0x1b0f('0xb')](getTicket(_0x28a527,_0x26f06b,_0x2ddf66,_0xb9fa27,_0x288791,_0x490013))[_0x1b0f('0xb')](function(_0x4de014){logger[_0x1b0f('0xf')](util[_0x1b0f('0x4c')](_0x1b0f('0x64'),_0x4de014['ticketId']));logger['info'](util[_0x1b0f('0x4c')]('call\x20direction:\x20%s',_0x28a527));if(_0x28a527!=='unmanaged'){logger[_0x1b0f('0xf')]('['+[_0x28a527['toUpperCase']()]+']',_0x1b0f('0x65'));emit(_0x2d66f2[_0x1b0f('0x54')],_0x53143c['name'],_0x4de014[_0x1b0f('0x41')]);}})[_0x1b0f('0x11')](function(_0xdc9086){logger[_0x1b0f('0x12')]('['+[_0x28a527[_0x1b0f('0x10')]()]+_0x1b0f('0x66'),util[_0x1b0f('0x67')](_0xdc9086,{'showHidden':!![],'depth':null}));});};
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