Built motion from commit efa66e19.|2.6.22
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index ac34b6b..defddb9 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x92df=['result','length','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','validateEmail','GET','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','active','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','picklist','type','nameField','customField','content','idField','toLowerCase','toString','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','POST','getString','Descriptions',']\x20POST\x20incident\x20entity\x20schema','number',']\x20getTicket\x20crm','label','label_entry','incident','ticketId','Incident\x20-\x20','ticketNumber','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','user:%s','emit','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','format','%s/api/now/table/','isNil','email','callDirection','unmanaged','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','../../../../config/environment','servicenow','redis','defaults','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then'];(function(_0x3fb030,_0x12aebe){var _0xd6899b=function(_0x327646){while(--_0x327646){_0x3fb030['push'](_0x3fb030['shift']());}};_0xd6899b(++_0x12aebe);}(_0x92df,0xcb));var _0xf92d=function(_0x1e258c,_0x20f4e9){_0x1e258c=_0x1e258c-0x0;var _0x4694b5=_0x92df[_0x1e258c];return _0x4694b5;};'use strict';var _=require(_0xf92d('0x0'));var Promise=require(_0xf92d('0x1'));var rp=require(_0xf92d('0x2'));var util=require(_0xf92d('0x3'));var md5=require(_0xf92d('0x4'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0xf92d('0x5'));var logger=require('../../../../config/logger')(_0xf92d('0x6'));config[_0xf92d('0x7')]=_[_0xf92d('0x8')](config[_0xf92d('0x7')],{'host':_0xf92d('0x9'),'port':0x18eb});var io=require(_0xf92d('0xa'))(new Redis(config[_0xf92d('0x7')]));function getAdminUser(_0x53eb3e,_0xc07161,_0x442e28,_0x7263a3,_0x2235e3,_0x5a00de){return new Promise(function(_0x26c27b,_0x24687d){var _0x257110={'method':'GET','uri':_0x7263a3+_0xf92d('0xb')+'&'+_0x2235e3+'&'+_0x5a00de,'auth':_0xc07161,'json':!![]};return rp(_0x257110)[_0xf92d('0xc')](function(_0x673c5a){if(_0x673c5a[_0xf92d('0xd')][_0xf92d('0xe')]>0x0){_0x442e28[_0xf92d('0xf')]=_0x673c5a[_0xf92d('0xd')][0x0][_0xf92d('0x10')];}logger[_0xf92d('0x11')]('['+[_0x53eb3e[_0xf92d('0x12')]()]+_0xf92d('0x13'),_0x442e28);_0x26c27b(_0x442e28);})[_0xf92d('0x14')](function(_0x108918){logger[_0xf92d('0x15')]('['+[_0x53eb3e['toUpperCase']()]+']',_0x108918[_0xf92d('0x16')]);_0x24687d(_0x108918['message']);});});}function getUser(_0x19dea8,_0x3ce1b6,_0xdd90db,_0x1e2838,_0x423592){return function(_0x27f19a){logger['info']('['+[_0x19dea8['toUpperCase']()]+'],\x20getUser\x20input\x20crm',_0x27f19a);return new Promise(function(_0x45a4b0,_0x1f90f1){if(intUtil[_0xf92d('0x17')](_0x27f19a['userEmail'])){var _0x125902={'method':_0xf92d('0x18'),'uri':_0xdd90db+'sys_user?sysparm_query=email%3D'+_0x27f19a[_0xf92d('0x19')]+'&'+_0x1e2838+'&'+_0x423592,'auth':_0x3ce1b6,'json':!![]};logger[_0xf92d('0x11')]('['+[_0x19dea8[_0xf92d('0x12')]()]+_0xf92d('0x1a'),_0x125902);return rp(_0x125902)[_0xf92d('0xc')](function(_0x1732c5){logger[_0xf92d('0x11')]('['+[_0x19dea8[_0xf92d('0x12')]()]+_0xf92d('0x1b'),_0x1732c5);if(_0x1732c5['result']['length']>0x0&&String(_0x1732c5['result'][0x0][_0xf92d('0x1c')])===_0xf92d('0x1d')){_0x27f19a['userId']=_0x1732c5['result'][0x0][_0xf92d('0x10')];}else{_0x27f19a[_0xf92d('0x1e')]=_0x27f19a['adminId'];_0x27f19a[_0xf92d('0x19')]=_0x27f19a[_0xf92d('0x1f')];}logger[_0xf92d('0x11')]('['+[_0x19dea8[_0xf92d('0x12')]()]+_0xf92d('0x20'),_0x27f19a);_0x45a4b0(_0x27f19a);})[_0xf92d('0x14')](function(_0x304d62){logger['error']('['+[_0x19dea8['toUpperCase']()]+']',_0x304d62[_0xf92d('0x16')]);_0x1f90f1(_0x304d62['message']);});}else{logger[_0xf92d('0x11')]('['+[_0x19dea8[_0xf92d('0x12')]()]+_0xf92d('0x21'));_0x27f19a[_0xf92d('0x1e')]=_0x27f19a[_0xf92d('0xf')];_0x27f19a['userEmail']=_0x27f19a[_0xf92d('0x1f')];_0x45a4b0(_0x27f19a);}});};}function createEndUser(_0x312a96,_0x136c95,_0x526252,_0x3f1831,_0x32d3e4){logger[_0xf92d('0x11')]('['+[_0x312a96['toUpperCase']()]+_0xf92d('0x22'),_0x526252);return new Promise(function(_0x5b1e51,_0x359893){var _0x5460b4={'method':'POST','uri':_0x3f1831+_0xf92d('0x23')+_0x32d3e4,'body':{'user_name':_0x526252[_0xf92d('0x24')],'roles':_0xf92d('0x25'),'first_name':_0x526252[_0xf92d('0x24')],'active':_0xf92d('0x1d'),'date_format':_0xf92d('0x26'),'phone':_0x526252[_0xf92d('0x24')]},'auth':_0x136c95,'json':!![]};return rp(_0x5460b4)[_0xf92d('0xc')](function(_0xbe76a5){logger[_0xf92d('0x11')]('['+[_0x312a96['toUpperCase']()]+_0xf92d('0x27'),_0xbe76a5[_0xf92d('0xd')]);_0x526252[_0xf92d('0x28')]=_0xbe76a5[_0xf92d('0xd')][_0xf92d('0x10')];_0x5b1e51(_0x526252);})[_0xf92d('0x14')](function(_0x25af78){logger[_0xf92d('0x15')]('['+[_0x312a96[_0xf92d('0x12')]()]+']',_0x25af78[_0xf92d('0x16')]);_0x359893(_0x25af78[_0xf92d('0x16')]);});});}function getEndUser(_0x1dc917,_0x44f8bc,_0x500dff,_0xbe7df3,_0x398209){return function(_0x464a25){logger[_0xf92d('0x11')]('['+[_0x1dc917[_0xf92d('0x12')]()]+_0xf92d('0x29'),_0x464a25);return new Promise(function(_0x251200,_0x2445ea){var _0x150528={'method':_0xf92d('0x18'),'uri':_0x500dff+_0xf92d('0x2a')+_0x464a25[_0xf92d('0x24')]+'&'+_0xbe7df3+'&'+_0x398209,'auth':_0x44f8bc,'json':!![]};return rp(_0x150528)['then'](function(_0x3c95c6){if(_0x3c95c6[_0xf92d('0xd')]['length']>0x0){_0x464a25[_0xf92d('0x28')]=_0x3c95c6[_0xf92d('0xd')][0x0][_0xf92d('0x10')];logger[_0xf92d('0x11')]('['+[_0x1dc917[_0xf92d('0x12')]()]+_0xf92d('0x2b'),_0x464a25);_0x251200(_0x464a25);}else{return createEndUser(_0x1dc917,_0x44f8bc,_0x464a25,_0x500dff,_0xbe7df3)['then'](function(_0x10e46f){logger[_0xf92d('0x11')]('['+[_0x1dc917[_0xf92d('0x12')]()]+_0xf92d('0x2c'),_0x10e46f);_0x251200(_0x10e46f);});}})[_0xf92d('0x14')](function(_0x2d2717){logger['error']('['+[_0x1dc917[_0xf92d('0x12')]()]+']',_0x2d2717['message']);_0x2445ea(_0x2d2717['message']);});});};}function getCustomFields(_0x3062f6,_0x2c2f6d){var _0x1f9bd2={};if(_0x3062f6['length']>0x0){_[_0xf92d('0x2d')](_0x3062f6,function(_0xb31ac5){if(_[_0xf92d('0x2e')]([_0xf92d('0x2f'),_0xf92d('0x30')],_0xb31ac5[_0xf92d('0x31')])&&_0xb31ac5[_0xf92d('0x32')]&&!_0xb31ac5[_0xf92d('0x33')]){_0x1f9bd2[_0xb31ac5['nameField']['toLowerCase']()]=_0xb31ac5[_0xf92d('0x34')]['toString']();}else if(_[_0xf92d('0x2e')]([_0xf92d('0x2f'),_0xf92d('0x30')],_0xb31ac5[_0xf92d('0x31')])&&_0xb31ac5[_0xf92d('0x35')]&&_0xb31ac5[_0xf92d('0x33')]){_0x1f9bd2[_0xb31ac5[_0xf92d('0x35')][_0xf92d('0x36')]()]=_0xb31ac5['content'][_0xf92d('0x37')]();}else if(_0xb31ac5[_0xf92d('0x31')]==='variable'&&_0xb31ac5['variableName']&&_0xb31ac5[_0xf92d('0x35')]&&_0xb31ac5[_0xf92d('0x33')]){_0x1f9bd2[_0xb31ac5['idField'][_0xf92d('0x36')]()]=_0x2c2f6d[_0xb31ac5[_0xf92d('0x38')]][_0xf92d('0x37')]();}else if(_0xb31ac5[_0xf92d('0x31')]===_0xf92d('0x39')&&_0xb31ac5[_0xf92d('0x3a')]&&_0xb31ac5['Variable'][_0xf92d('0x3b')]&&_0xb31ac5[_0xf92d('0x35')]&&_0xb31ac5[_0xf92d('0x33')]){_0x1f9bd2[_0xb31ac5[_0xf92d('0x35')][_0xf92d('0x36')]()]=_0x2c2f6d[_0xb31ac5[_0xf92d('0x3a')][_0xf92d('0x3b')]['toLowerCase']()][_0xf92d('0x37')]();}});}return _0x1f9bd2;}function getTicket(_0x8e70ac,_0x3ae412,_0x343972,_0x40c543,_0x6ade65,_0x1bd360){return function(_0x4c8cb9){logger[_0xf92d('0x11')]('['+[_0x8e70ac[_0xf92d('0x12')]()]+_0xf92d('0x3c'),_0x4c8cb9);return new Promise(function(_0x1d800e,_0x719224){var _0x11596e=_0x8e70ac['toLowerCase']()==='outbound'?_0x4c8cb9['userId']:_0x4c8cb9['endUserId'];var _0x30b396={'method':_0xf92d('0x3d'),'uri':_0x343972+'incident'+'?'+_0x1bd360,'body':Object['assign']({},{'active':_0xf92d('0x1d'),'caller_id':_0x11596e,'assigned_to':_0x4c8cb9['userId'],'short_description':intUtil[_0xf92d('0x3e')](_0x40c543['Subjects'],_0x6ade65,'\x20'),'description':intUtil[_0xf92d('0x3e')](_0x40c543[_0xf92d('0x3f')],_0x6ade65,'\x0a')},getCustomFields(_0x40c543['Fields'],_0x6ade65)),'auth':_0x3ae412,'json':!![]};return rp(_0x30b396)['then'](function(_0xb18025){logger[_0xf92d('0x11')]('['+[_0x8e70ac[_0xf92d('0x12')]()]+_0xf92d('0x40'),_0xb18025[_0xf92d('0xd')]);_0x4c8cb9['ticketId']=_0xb18025['result']['sys_id'];_0x4c8cb9['ticketNumber']=_0xb18025['result'][_0xf92d('0x41')];logger[_0xf92d('0x11')]('['+[_0x8e70ac[_0xf92d('0x12')]()]+_0xf92d('0x42'),_0x4c8cb9);_0x1d800e(_0x4c8cb9);})[_0xf92d('0x14')](function(_0x51949b){logger['error']('['+[_0x8e70ac[_0xf92d('0x12')]()]+']',_0x51949b[_0xf92d('0x16')]);_0x719224(_0x51949b['message']);});});};}function createRemoteTag(_0x26b50b,_0xe6f714,_0x506826,_0x2e56af){return new Promise(function(_0x5b3f52,_0x20ecbd){var _0x18d3ec={'method':_0xf92d('0x3d'),'uri':_0x506826+_0xf92d('0x43')+'?'+_0x2e56af,'body':{'short_description':_0x26b50b,'global':!![],'active':!![],'name':_0x26b50b},'auth':_0xe6f714,'json':!![]};return rp(_0x18d3ec)['then'](function(_0x130ae2){var _0x352662=_0x130ae2[_0xf92d('0xd')][_0xf92d('0x10')];_0x5b3f52(_0x352662);});});}function getRemoteTag(_0x6aed1,_0x5113ad,_0x108ecc,_0x103f30,_0x3c42d1){return new Promise(function(_0x323725,_0x5f0b37){var _0x5a421b={'method':'GET','uri':_0x108ecc+_0xf92d('0x43')+'?sysparm_query=name%3D'+_0x6aed1+'&'+_0x103f30,'auth':_0x5113ad,'json':!![]};return rp(_0x5a421b)[_0xf92d('0xc')](function(_0x209997){if(_0x209997[_0xf92d('0xd')][_0xf92d('0xe')]>0x0){var _0x3260d0=_0x209997[_0xf92d('0xd')][0x0][_0xf92d('0x10')];_0x323725(_0x3260d0);}else{return createRemoteTag(_0x6aed1,_0x5113ad,_0x108ecc,_0x103f30)['then'](function(_0x18d8f0){_0x323725(_0x18d8f0);});}});});}function assignTagToIncident(_0x5d55a6,_0x2fb3c5,_0x2a8512,_0x40ccf2,_0xe9a46){return new Promise(function(_0x1b0d61,_0x3a7afd){var _0x2b7f5b={'method':'POST','uri':_0x2a8512+_0xf92d('0x44')+'?'+_0xe9a46,'body':{'label':_0x5d55a6,'table':_0xf92d('0x45'),'id_type':'Incident','table_key':_0x40ccf2[_0xf92d('0x46')],'title':_0xf92d('0x47')+_0x40ccf2[_0xf92d('0x48')],'id_display':_0x40ccf2['ticketNumber']},'auth':_0x2fb3c5,'json':!![]};return rp(_0x2b7f5b)[_0xf92d('0xc')](function(_0x10f491){_0x1b0d61();})['catch'](function(){_0x1b0d61();});});}function manageTags(_0x5b1784,_0x694832,_0x323f5c,_0x44b3f7,_0x10b446,_0x57e0e4,_0x5c0baf){return new Promise(function(_0x5ca7d4,_0x3c7997){var _0xced31e=[];_0x694832['forEach'](function(_0x3bce1a){_0xced31e['push'](getRemoteTag(_0x3bce1a,_0x323f5c,_0x44b3f7,_0x57e0e4,_0x5c0baf));});return Promise[_0xf92d('0x49')](_0xced31e)[_0xf92d('0xc')](function(_0xa622c4){if(_0xa622c4[_0xf92d('0xe')]){logger[_0xf92d('0x11')]('['+[_0x5b1784[_0xf92d('0x12')]()]+_0xf92d('0x4a'),_0xa622c4);var _0x30d322=[];_0xa622c4[_0xf92d('0x2d')](function(_0x334cac){_0x30d322['push'](assignTagToIncident(_0x334cac,_0x323f5c,_0x44b3f7,_0x10b446,_0x57e0e4));});return Promise[_0xf92d('0x49')](_0x30d322)[_0xf92d('0xc')](function(){_0x5ca7d4();})[_0xf92d('0x14')](function(){_0x5ca7d4();});}else{_0x5ca7d4();}});});}function getTags(_0x547d8c,_0x4c3570,_0x446a3e,_0x1a777e,_0x53c6b0,_0x48bf44){return function(_0x138a56){return new Promise(function(_0x5e4408,_0x294477){var _0x253ea3=[];var _0x12bffe=_0x1a777e[_0xf92d('0x4b')];if(_0x12bffe&&_0x12bffe[_0xf92d('0xe')]>0x0){_0x253ea3=_[_0xf92d('0x4c')](_0x12bffe,_0xf92d('0x3b'));}if(_0x253ea3[_0xf92d('0xe')]>0x0){return manageTags(_0x547d8c,_0x253ea3,_0x4c3570,_0x446a3e,_0x138a56,_0x53c6b0,_0x48bf44)['then'](function(){_0x5e4408(_0x138a56);});}else{_0x5e4408(_0x138a56);}});};}function emit(_0x5c97de,_0x2fdb15,_0x19b655){var _0x38d7a=_0xf92d('0x4d')+_0xf92d('0x4e')+_0xf92d('0x4f')+'%255EORDERBYDESCnumber';var _0x53559c={'uri':_0x5c97de+_0xf92d('0x50')+_0x19b655+_0x38d7a};io['to'](util['format'](_0xf92d('0x51'),_0x2fdb15))[_0xf92d('0x52')]('trigger:browser:url',_0x53559c);}exports['cs']=function(_0x521f99,_0x10e5d8,_0x1c4c02,_0x1f7d64,_0x806770,_0x240f4b,_0x5320ef,_0x3cb54d){var _0x2ef89d={};var _0x27781c={'user':_0x240f4b[_0xf92d('0x53')],'pass':_0x240f4b['password']};var _0x4597a6=_0xf92d('0x54');var _0x5451f9=_0xf92d('0x55');_0x240f4b[_0xf92d('0x56')]=intUtil[_0xf92d('0x57')](_0x240f4b[_0xf92d('0x56')]);_0x240f4b[_0xf92d('0x58')]=intUtil[_0xf92d('0x57')](_0x240f4b[_0xf92d('0x58')]);var _0x104f61=util[_0xf92d('0x59')](_0xf92d('0x5a'),_0x240f4b['remoteUri']);_0x2ef89d['userEmail']=!_[_0xf92d('0x5b')](_0x1f7d64)?_0x1f7d64[_0xf92d('0x5c')]:null;_0x2ef89d['adminEmail']=_0x240f4b['email'];_0x2ef89d[_0xf92d('0x24')]=_0x3cb54d[_0xf92d('0x36')]()==='outbound'?_0x10e5d8['destcalleridnum']:_0x10e5d8['calleridnum'];_0x2ef89d[_0xf92d('0x5d')]=_0x3cb54d==='queue'||_0x3cb54d===_0xf92d('0x5e')?_0xf92d('0x5f'):'outbound';var _0x1d4e53=util[_0xf92d('0x59')](_0xf92d('0x60'),_0x240f4b['serverUrl'],_0x10e5d8['uniqueid'],md5(_0x10e5d8['uniqueid']));if(_0x806770&&_0x806770['monitor_format']){logger[_0xf92d('0x11')](_0xf92d('0x61'),_0xf92d('0x62'));_0x10e5d8['recordingURL']=_0x1d4e53;}else if(_0x5320ef&&_0x5320ef[_0xf92d('0x63')]&&_0x5320ef[_0xf92d('0x63')]!==_0xf92d('0x64')){logger[_0xf92d('0x11')](_0xf92d('0x65'),'Recording\x20is\x20enabled!');_0x10e5d8[_0xf92d('0x66')]=_0x1d4e53;}else{_0x10e5d8[_0xf92d('0x66')]='';}return getAdminUser(_0x3cb54d,_0x27781c,_0x2ef89d,_0x104f61,_0x5451f9,_0x4597a6)[_0xf92d('0xc')](getUser(_0x3cb54d,_0x27781c,_0x104f61,_0x5451f9,_0x4597a6))['then'](getEndUser(_0x3cb54d,_0x27781c,_0x104f61,_0x5451f9,_0x4597a6))[_0xf92d('0xc')](getTicket(_0x3cb54d,_0x27781c,_0x104f61,_0x1c4c02,_0x10e5d8,_0x5451f9))[_0xf92d('0xc')](function(_0x2153ac){logger[_0xf92d('0x11')](util[_0xf92d('0x59')](_0xf92d('0x67'),_0x2153ac[_0xf92d('0x46')]));logger[_0xf92d('0x11')](util[_0xf92d('0x59')](_0xf92d('0x68'),_0x3cb54d));if(_0x3cb54d!==_0xf92d('0x5e')){logger[_0xf92d('0x11')]('['+[_0x3cb54d[_0xf92d('0x12')]()]+']',_0xf92d('0x69'));emit(_0x240f4b[_0xf92d('0x56')],_0x1f7d64[_0xf92d('0x3b')],_0x2153ac['ticketId']);}})['catch'](function(_0x18101c){logger[_0xf92d('0x15')]('['+[_0x3cb54d[_0xf92d('0x12')]()]+_0xf92d('0x6a'),util[_0xf92d('0x6b')](_0x18101c,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xb0f1=['stripTrailingSlash','serverUrl','%s/api/now/table/','outbound','destcalleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','sys_id','info','toUpperCase','catch','error','message','],\x20getUser\x20input\x20crm','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','length','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','forEach','picklist','type','customField','nameField','toString','includes','idField','toLowerCase','content','Variable','name',']\x20getTicket\x20input\x20crm','endUserId','POST','incident','assign','Subjects','getString','Descriptions','Fields','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','ticketId','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri'];(function(_0x84eba4,_0x150755){var _0x5258bb=function(_0x2e8dad){while(--_0x2e8dad){_0x84eba4['push'](_0x84eba4['shift']());}};_0x5258bb(++_0x150755);}(_0xb0f1,0x14b));var _0x1b0f=function(_0x2cfb58,_0x3d9412){_0x2cfb58=_0x2cfb58-0x0;var _0xd99951=_0xb0f1[_0x2cfb58];return _0xd99951;};'use strict';var _=require('lodash');var Promise=require(_0x1b0f('0x0'));var rp=require(_0x1b0f('0x1'));var util=require('util');var md5=require('md5');var Redis=require(_0x1b0f('0x2'));var intUtil=require(_0x1b0f('0x3'));var config=require(_0x1b0f('0x4'));var logger=require(_0x1b0f('0x5'))(_0x1b0f('0x6'));config[_0x1b0f('0x7')]=_['defaults'](config['redis'],{'host':_0x1b0f('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x1b0f('0x7')]));function getAdminUser(_0xe3a70a,_0x1705db,_0x3e31db,_0x4caa75,_0x30617c,_0x14fbaa){return new Promise(function(_0x4642b0,_0x149d35){var _0xe109e4={'method':_0x1b0f('0x9'),'uri':_0x4caa75+_0x1b0f('0xa')+'&'+_0x30617c+'&'+_0x14fbaa,'auth':_0x1705db,'json':!![]};return rp(_0xe109e4)[_0x1b0f('0xb')](function(_0x29f365){if(_0x29f365[_0x1b0f('0xc')]['length']>0x0){_0x3e31db[_0x1b0f('0xd')]=_0x29f365[_0x1b0f('0xc')][0x0][_0x1b0f('0xe')];}logger[_0x1b0f('0xf')]('['+[_0xe3a70a[_0x1b0f('0x10')]()]+'],\x20getAdminUser\x20crm',_0x3e31db);_0x4642b0(_0x3e31db);})[_0x1b0f('0x11')](function(_0x264732){logger[_0x1b0f('0x12')]('['+[_0xe3a70a[_0x1b0f('0x10')]()]+']',_0x264732[_0x1b0f('0x13')]);_0x149d35(_0x264732['message']);});});}function getUser(_0x1afce4,_0x190ed2,_0x4d1db3,_0x164c86,_0x8e9d0a){return function(_0x208061){logger['info']('['+[_0x1afce4['toUpperCase']()]+_0x1b0f('0x14'),_0x208061);return new Promise(function(_0x37106c,_0x350e9e){if(intUtil['validateEmail'](_0x208061['userEmail'])){var _0x3c52eb={'method':_0x1b0f('0x9'),'uri':_0x4d1db3+_0x1b0f('0x15')+_0x208061[_0x1b0f('0x16')]+'&'+_0x164c86+'&'+_0x8e9d0a,'auth':_0x190ed2,'json':!![]};logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x17'),_0x3c52eb);return rp(_0x3c52eb)[_0x1b0f('0xb')](function(_0x49ecf1){logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+'],\x20getUser\x20entity',_0x49ecf1);if(_0x49ecf1[_0x1b0f('0xc')][_0x1b0f('0x18')]>0x0&&String(_0x49ecf1[_0x1b0f('0xc')][0x0]['active'])===_0x1b0f('0x19')){_0x208061[_0x1b0f('0x1a')]=_0x49ecf1[_0x1b0f('0xc')][0x0]['sys_id'];}else{_0x208061['userId']=_0x208061[_0x1b0f('0xd')];_0x208061['userEmail']=_0x208061[_0x1b0f('0x1b')];}logger['info']('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x1c'),_0x208061);_0x37106c(_0x208061);})[_0x1b0f('0x11')](function(_0x5cf242){logger[_0x1b0f('0x12')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+']',_0x5cf242[_0x1b0f('0x13')]);_0x350e9e(_0x5cf242[_0x1b0f('0x13')]);});}else{logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x1d'));_0x208061[_0x1b0f('0x1a')]=_0x208061[_0x1b0f('0xd')];_0x208061[_0x1b0f('0x16')]=_0x208061[_0x1b0f('0x1b')];_0x37106c(_0x208061);}});};}function createEndUser(_0x228d66,_0x29d4d6,_0x4578f1,_0x10debd,_0x9b6983){logger[_0x1b0f('0xf')]('['+[_0x228d66[_0x1b0f('0x10')]()]+'],\x20createEndUser\x20input\x20crm',_0x4578f1);return new Promise(function(_0x504229,_0x1b012f){var _0x50e3c7={'method':'POST','uri':_0x10debd+_0x1b0f('0x1e')+_0x9b6983,'body':{'user_name':_0x4578f1[_0x1b0f('0x1f')],'roles':_0x1b0f('0x20'),'first_name':_0x4578f1[_0x1b0f('0x1f')],'active':_0x1b0f('0x19'),'date_format':_0x1b0f('0x21'),'phone':_0x4578f1[_0x1b0f('0x1f')]},'auth':_0x29d4d6,'json':!![]};return rp(_0x50e3c7)[_0x1b0f('0xb')](function(_0x474598){logger[_0x1b0f('0xf')]('['+[_0x228d66[_0x1b0f('0x10')]()]+_0x1b0f('0x22'),_0x474598[_0x1b0f('0xc')]);_0x4578f1['endUserId']=_0x474598[_0x1b0f('0xc')][_0x1b0f('0xe')];_0x504229(_0x4578f1);})['catch'](function(_0x481ba4){logger[_0x1b0f('0x12')]('['+[_0x228d66[_0x1b0f('0x10')]()]+']',_0x481ba4[_0x1b0f('0x13')]);_0x1b012f(_0x481ba4['message']);});});}function getEndUser(_0xe2b223,_0x4fb3d0,_0x4dc693,_0x22da16,_0x32ddc6){return function(_0xb0989f){logger['info']('['+[_0xe2b223[_0x1b0f('0x10')]()]+_0x1b0f('0x23'),_0xb0989f);return new Promise(function(_0x7cf5bb,_0xd07e0a){var _0x4c6edd={'method':_0x1b0f('0x9'),'uri':_0x4dc693+_0x1b0f('0x24')+_0xb0989f['endUserNumber']+'&'+_0x22da16+'&'+_0x32ddc6,'auth':_0x4fb3d0,'json':!![]};return rp(_0x4c6edd)[_0x1b0f('0xb')](function(_0x3c069d){if(_0x3c069d[_0x1b0f('0xc')]['length']>0x0){_0xb0989f['endUserId']=_0x3c069d[_0x1b0f('0xc')][0x0]['sys_id'];logger[_0x1b0f('0xf')]('['+[_0xe2b223['toUpperCase']()]+_0x1b0f('0x25'),_0xb0989f);_0x7cf5bb(_0xb0989f);}else{return createEndUser(_0xe2b223,_0x4fb3d0,_0xb0989f,_0x4dc693,_0x22da16)['then'](function(_0x58638c){logger[_0x1b0f('0xf')]('['+[_0xe2b223[_0x1b0f('0x10')]()]+'],\x20createEndUser\x20crm',_0x58638c);_0x7cf5bb(_0x58638c);});}})[_0x1b0f('0x11')](function(_0x90795){logger[_0x1b0f('0x12')]('['+[_0xe2b223['toUpperCase']()]+']',_0x90795[_0x1b0f('0x13')]);_0xd07e0a(_0x90795[_0x1b0f('0x13')]);});});};}function getCustomFields(_0x4091da,_0x12919e){var _0x21ea21={};if(_0x4091da['length']>0x0){_[_0x1b0f('0x26')](_0x4091da,function(_0x4ca378){if(_['includes'](['string',_0x1b0f('0x27')],_0x4ca378[_0x1b0f('0x28')])&&_0x4ca378['nameField']&&!_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2a')]['toLowerCase']()]=_0x4ca378['content'][_0x1b0f('0x2b')]();}else if(_[_0x1b0f('0x2c')](['string',_0x1b0f('0x27')],_0x4ca378[_0x1b0f('0x28')])&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')][_0x1b0f('0x2e')]()]=_0x4ca378[_0x1b0f('0x2f')][_0x1b0f('0x2b')]();}else if(_0x4ca378['type']==='variable'&&_0x4ca378['variableName']&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378['customField']){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')]['toLowerCase']()]=_0x12919e[_0x4ca378['variableName']][_0x1b0f('0x2b')]();}else if(_0x4ca378[_0x1b0f('0x28')]==='customVariable'&&_0x4ca378['Variable']&&_0x4ca378[_0x1b0f('0x30')][_0x1b0f('0x31')]&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')][_0x1b0f('0x2e')]()]=_0x12919e[_0x4ca378[_0x1b0f('0x30')][_0x1b0f('0x31')][_0x1b0f('0x2e')]()][_0x1b0f('0x2b')]();}});}return _0x21ea21;}function getTicket(_0x143d97,_0xf9bc23,_0x4c806b,_0x2fc7ef,_0x2ae859,_0x5421f4){return function(_0x3dc7d5){logger[_0x1b0f('0xf')]('['+[_0x143d97[_0x1b0f('0x10')]()]+_0x1b0f('0x32'),_0x3dc7d5);return new Promise(function(_0x4050e4,_0x471e8a){var _0x1f93f7=_0x143d97[_0x1b0f('0x2e')]()==='outbound'?_0x3dc7d5[_0x1b0f('0x1a')]:_0x3dc7d5[_0x1b0f('0x33')];var _0x17ec83={'method':_0x1b0f('0x34'),'uri':_0x4c806b+_0x1b0f('0x35')+'?'+_0x5421f4,'body':Object[_0x1b0f('0x36')]({},{'active':_0x1b0f('0x19'),'caller_id':_0x1f93f7,'assigned_to':_0x3dc7d5[_0x1b0f('0x1a')],'short_description':intUtil['getString'](_0x2fc7ef[_0x1b0f('0x37')],_0x2ae859,'\x20'),'description':intUtil[_0x1b0f('0x38')](_0x2fc7ef[_0x1b0f('0x39')],_0x2ae859,'\x0a')},getCustomFields(_0x2fc7ef[_0x1b0f('0x3a')],_0x2ae859)),'auth':_0xf9bc23,'json':!![]};return rp(_0x17ec83)[_0x1b0f('0xb')](function(_0x4853b2){logger[_0x1b0f('0xf')]('['+[_0x143d97[_0x1b0f('0x10')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x4853b2[_0x1b0f('0xc')]);_0x3dc7d5['ticketId']=_0x4853b2[_0x1b0f('0xc')]['sys_id'];_0x3dc7d5[_0x1b0f('0x3b')]=_0x4853b2[_0x1b0f('0xc')]['number'];logger['info']('['+[_0x143d97['toUpperCase']()]+_0x1b0f('0x3c'),_0x3dc7d5);_0x4050e4(_0x3dc7d5);})[_0x1b0f('0x11')](function(_0x36dbd9){logger[_0x1b0f('0x12')]('['+[_0x143d97[_0x1b0f('0x10')]()]+']',_0x36dbd9[_0x1b0f('0x13')]);_0x471e8a(_0x36dbd9[_0x1b0f('0x13')]);});});};}function createRemoteTag(_0x27d08e,_0xcff1e5,_0x438256,_0x55de4b){return new Promise(function(_0x452d5f,_0x1876b7){var _0x5d5dc3={'method':_0x1b0f('0x34'),'uri':_0x438256+_0x1b0f('0x3d')+'?'+_0x55de4b,'body':{'short_description':_0x27d08e,'global':!![],'active':!![],'name':_0x27d08e},'auth':_0xcff1e5,'json':!![]};return rp(_0x5d5dc3)[_0x1b0f('0xb')](function(_0x1e5b46){var _0x5d20f7=_0x1e5b46[_0x1b0f('0xc')][_0x1b0f('0xe')];_0x452d5f(_0x5d20f7);});});}function getRemoteTag(_0x413be6,_0x3cedd8,_0x26995a,_0x1f540e,_0x1ece0f){return new Promise(function(_0x280fc8,_0x4b0d62){var _0x16a90b={'method':_0x1b0f('0x9'),'uri':_0x26995a+_0x1b0f('0x3d')+_0x1b0f('0x3e')+_0x413be6+'&'+_0x1f540e,'auth':_0x3cedd8,'json':!![]};return rp(_0x16a90b)[_0x1b0f('0xb')](function(_0x4de97a){if(_0x4de97a[_0x1b0f('0xc')][_0x1b0f('0x18')]>0x0){var _0x3811b8=_0x4de97a[_0x1b0f('0xc')][0x0][_0x1b0f('0xe')];_0x280fc8(_0x3811b8);}else{return createRemoteTag(_0x413be6,_0x3cedd8,_0x26995a,_0x1f540e)[_0x1b0f('0xb')](function(_0x288967){_0x280fc8(_0x288967);});}});});}function assignTagToIncident(_0x40a5e7,_0x346e2c,_0x1b52ed,_0x1853c0,_0x5cdf1b){return new Promise(function(_0x4473e2,_0x143d9a){var _0x4d60ea={'method':_0x1b0f('0x34'),'uri':_0x1b52ed+_0x1b0f('0x3f')+'?'+_0x5cdf1b,'body':{'label':_0x40a5e7,'table':_0x1b0f('0x35'),'id_type':_0x1b0f('0x40'),'table_key':_0x1853c0[_0x1b0f('0x41')],'title':_0x1b0f('0x42')+_0x1853c0['ticketNumber'],'id_display':_0x1853c0[_0x1b0f('0x3b')]},'auth':_0x346e2c,'json':!![]};return rp(_0x4d60ea)[_0x1b0f('0xb')](function(_0x539edf){_0x4473e2();})[_0x1b0f('0x11')](function(){_0x4473e2();});});}function manageTags(_0x38e89e,_0x3469b3,_0x39fe3b,_0xfaa03e,_0x1e1be4,_0x4b7b54,_0x64d19f){return new Promise(function(_0x1c9730,_0x4cac29){var _0xa20cb1=[];_0x3469b3[_0x1b0f('0x26')](function(_0x343991){_0xa20cb1[_0x1b0f('0x43')](getRemoteTag(_0x343991,_0x39fe3b,_0xfaa03e,_0x4b7b54,_0x64d19f));});return Promise[_0x1b0f('0x44')](_0xa20cb1)[_0x1b0f('0xb')](function(_0x5c309b){if(_0x5c309b[_0x1b0f('0x18')]){logger[_0x1b0f('0xf')]('['+[_0x38e89e[_0x1b0f('0x10')]()]+_0x1b0f('0x45'),_0x5c309b);var _0x2c2b86=[];_0x5c309b[_0x1b0f('0x26')](function(_0x2deeaf){_0x2c2b86['push'](assignTagToIncident(_0x2deeaf,_0x39fe3b,_0xfaa03e,_0x1e1be4,_0x4b7b54));});return Promise[_0x1b0f('0x44')](_0x2c2b86)[_0x1b0f('0xb')](function(){_0x1c9730();})[_0x1b0f('0x11')](function(){_0x1c9730();});}else{_0x1c9730();}});});}function getTags(_0x1fe0f6,_0x2cc95a,_0x572dc6,_0x2ec669,_0x4ec238,_0x27cebe){return function(_0x1a2876){return new Promise(function(_0x5a75b5,_0x23a5c5){var _0x142d03=[];var _0x154656=_0x2ec669[_0x1b0f('0x46')];if(_0x154656&&_0x154656['length']>0x0){_0x142d03=_[_0x1b0f('0x47')](_0x154656,'name');}if(_0x142d03[_0x1b0f('0x18')]>0x0){return manageTags(_0x1fe0f6,_0x142d03,_0x2cc95a,_0x572dc6,_0x1a2876,_0x4ec238,_0x27cebe)[_0x1b0f('0xb')](function(){_0x5a75b5(_0x1a2876);});}else{_0x5a75b5(_0x1a2876);}});};}function emit(_0x222857,_0x288c2e,_0x210d8d){var _0xf8bf49=_0x1b0f('0x48')+_0x1b0f('0x49')+_0x1b0f('0x4a')+'%255EORDERBYDESCnumber';var _0x4a4d6e={'uri':_0x222857+_0x1b0f('0x4b')+_0x210d8d+_0xf8bf49};io['to'](util[_0x1b0f('0x4c')](_0x1b0f('0x4d'),_0x288c2e))[_0x1b0f('0x4e')](_0x1b0f('0x4f'),_0x4a4d6e);}exports['cs']=function(_0x4c6904,_0x288791,_0xb9fa27,_0x53143c,_0x5f15f0,_0x2d66f2,_0x4f5402,_0x28a527){var _0xdcb071={};var _0x26f06b={'user':_0x2d66f2[_0x1b0f('0x50')],'pass':_0x2d66f2[_0x1b0f('0x51')]};var _0x495d01=_0x1b0f('0x52');var _0x490013=_0x1b0f('0x53');_0x2d66f2[_0x1b0f('0x54')]=intUtil[_0x1b0f('0x55')](_0x2d66f2[_0x1b0f('0x54')]);_0x2d66f2['serverUrl']=intUtil['stripTrailingSlash'](_0x2d66f2[_0x1b0f('0x56')]);var _0x2ddf66=util[_0x1b0f('0x4c')](_0x1b0f('0x57'),_0x2d66f2[_0x1b0f('0x54')]);_0xdcb071[_0x1b0f('0x16')]=!_['isNil'](_0x53143c)?_0x53143c['email']:null;_0xdcb071[_0x1b0f('0x1b')]=_0x2d66f2['email'];_0xdcb071[_0x1b0f('0x1f')]=_0x28a527[_0x1b0f('0x2e')]()===_0x1b0f('0x58')?_0x288791[_0x1b0f('0x59')]:_0x288791['calleridnum'];_0xdcb071[_0x1b0f('0x5a')]=_0x28a527===_0x1b0f('0x5b')||_0x28a527===_0x1b0f('0x5c')?_0x1b0f('0x5b'):_0x1b0f('0x58');var _0x144349=util['format'](_0x1b0f('0x5d'),_0x2d66f2[_0x1b0f('0x56')],_0x288791[_0x1b0f('0x5e')],md5(_0x288791[_0x1b0f('0x5e')]));if(_0x5f15f0&&_0x5f15f0['monitor_format']){logger['info'](_0x1b0f('0x5f'),_0x1b0f('0x60'));_0x288791[_0x1b0f('0x61')]=_0x144349;}else if(_0x4f5402&&_0x4f5402[_0x1b0f('0x62')]&&_0x4f5402['recordingFormat']!=='none'){logger[_0x1b0f('0xf')](_0x1b0f('0x63'),'Recording\x20is\x20enabled!');_0x288791[_0x1b0f('0x61')]=_0x144349;}else{_0x288791[_0x1b0f('0x61')]='';}return getAdminUser(_0x28a527,_0x26f06b,_0xdcb071,_0x2ddf66,_0x490013,_0x495d01)[_0x1b0f('0xb')](getUser(_0x28a527,_0x26f06b,_0x2ddf66,_0x490013,_0x495d01))[_0x1b0f('0xb')](getEndUser(_0x28a527,_0x26f06b,_0x2ddf66,_0x490013,_0x495d01))[_0x1b0f('0xb')](getTicket(_0x28a527,_0x26f06b,_0x2ddf66,_0xb9fa27,_0x288791,_0x490013))[_0x1b0f('0xb')](function(_0x4de014){logger[_0x1b0f('0xf')](util[_0x1b0f('0x4c')](_0x1b0f('0x64'),_0x4de014['ticketId']));logger['info'](util[_0x1b0f('0x4c')]('call\x20direction:\x20%s',_0x28a527));if(_0x28a527!=='unmanaged'){logger[_0x1b0f('0xf')]('['+[_0x28a527['toUpperCase']()]+']',_0x1b0f('0x65'));emit(_0x2d66f2[_0x1b0f('0x54')],_0x53143c['name'],_0x4de014[_0x1b0f('0x41')]);}})[_0x1b0f('0x11')](function(_0xdc9086){logger[_0x1b0f('0x12')]('['+[_0x28a527[_0x1b0f('0x10')]()]+_0x1b0f('0x66'),util[_0x1b0f('0x67')](_0xdc9086,{'showHidden':!![],'depth':null}));});};
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