Built motion from commit efa66e19.|2.6.22
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index b49195d..defddb9 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x13d5=['message','info','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','active','true','userId','adminEmail','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','endUserNumber','user','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','length','forEach','includes','picklist','nameField','customField','toLowerCase','content','toString','string','type','idField','variableName','customVariable','Variable','name','incident','assign','getString','Subjects',']\x20POST\x20incident\x20entity\x20schema','number','POST','label','?sysparm_query=name%3D','label_entry','ticketId','Incident\x20-\x20','ticketNumber','all','push','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','trigger:browser:url','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','isNil','email','outbound','destcalleridnum','calleridnum','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','inspect','lodash','bluebird','request-promise','util','md5','./util','../../../../config/logger','servicenow','redis','defaults','socket.io-emitter','GET','then','result','sys_id','toUpperCase','],\x20getAdminUser\x20crm','error'];(function(_0x4e067f,_0x6efea8){var _0x3827b1=function(_0x87de54){while(--_0x87de54){_0x4e067f['push'](_0x4e067f['shift']());}};_0x3827b1(++_0x6efea8);}(_0x13d5,0x123));var _0x513d=function(_0x5eacf4,_0x5eea32){_0x5eacf4=_0x5eacf4-0x0;var _0x93ff8b=_0x13d5[_0x5eacf4];return _0x93ff8b;};'use strict';var _=require(_0x513d('0x0'));var Promise=require(_0x513d('0x1'));var rp=require(_0x513d('0x2'));var util=require(_0x513d('0x3'));var md5=require(_0x513d('0x4'));var Redis=require('ioredis');var intUtil=require(_0x513d('0x5'));var config=require('../../../../config/environment');var logger=require(_0x513d('0x6'))(_0x513d('0x7'));config[_0x513d('0x8')]=_[_0x513d('0x9')](config[_0x513d('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0x513d('0xa'))(new Redis(config[_0x513d('0x8')]));function getAdminUser(_0x2f8775,_0x21ba0d,_0x162000,_0x4e0dde,_0x5d649,_0x19dace){return new Promise(function(_0x1b2875,_0xc1b35b){var _0x1a7c8c={'method':_0x513d('0xb'),'uri':_0x4e0dde+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x5d649+'&'+_0x19dace,'auth':_0x21ba0d,'json':!![]};return rp(_0x1a7c8c)[_0x513d('0xc')](function(_0x441650){if(_0x441650[_0x513d('0xd')]['length']>0x0){_0x162000['adminId']=_0x441650[_0x513d('0xd')][0x0][_0x513d('0xe')];}logger['info']('['+[_0x2f8775[_0x513d('0xf')]()]+_0x513d('0x10'),_0x162000);_0x1b2875(_0x162000);})['catch'](function(_0x8b6a34){logger[_0x513d('0x11')]('['+[_0x2f8775[_0x513d('0xf')]()]+']',_0x8b6a34[_0x513d('0x12')]);_0xc1b35b(_0x8b6a34[_0x513d('0x12')]);});});}function getUser(_0xff54e7,_0x5c9fcf,_0xec7b1,_0x24defe,_0x317687){return function(_0x39e99a){logger[_0x513d('0x13')]('['+[_0xff54e7[_0x513d('0xf')]()]+'],\x20getUser\x20input\x20crm',_0x39e99a);return new Promise(function(_0x282414,_0x5efdbb){if(intUtil[_0x513d('0x14')](_0x39e99a[_0x513d('0x15')])){var _0x44e5c0={'method':'GET','uri':_0xec7b1+_0x513d('0x16')+_0x39e99a[_0x513d('0x15')]+'&'+_0x24defe+'&'+_0x317687,'auth':_0x5c9fcf,'json':!![]};logger[_0x513d('0x13')]('['+[_0xff54e7[_0x513d('0xf')]()]+'],\x20getUser\x20rp\x20obj',_0x44e5c0);return rp(_0x44e5c0)['then'](function(_0x2a3666){logger[_0x513d('0x13')]('['+[_0xff54e7[_0x513d('0xf')]()]+_0x513d('0x17'),_0x2a3666);if(_0x2a3666[_0x513d('0xd')]['length']>0x0&&String(_0x2a3666[_0x513d('0xd')][0x0][_0x513d('0x18')])===_0x513d('0x19')){_0x39e99a['userId']=_0x2a3666[_0x513d('0xd')][0x0][_0x513d('0xe')];}else{_0x39e99a[_0x513d('0x1a')]=_0x39e99a['adminId'];_0x39e99a[_0x513d('0x15')]=_0x39e99a[_0x513d('0x1b')];}logger[_0x513d('0x13')]('['+[_0xff54e7['toUpperCase']()]+_0x513d('0x1c'),_0x39e99a);_0x282414(_0x39e99a);})[_0x513d('0x1d')](function(_0x4eb92d){logger['error']('['+[_0xff54e7[_0x513d('0xf')]()]+']',_0x4eb92d[_0x513d('0x12')]);_0x5efdbb(_0x4eb92d[_0x513d('0x12')]);});}else{logger['info']('['+[_0xff54e7[_0x513d('0xf')]()]+_0x513d('0x1e'));_0x39e99a['userId']=_0x39e99a['adminId'];_0x39e99a[_0x513d('0x15')]=_0x39e99a[_0x513d('0x1b')];_0x282414(_0x39e99a);}});};}function createEndUser(_0x1a24b4,_0x3c5ded,_0x727b0,_0x4d5f86,_0x1d731e){logger[_0x513d('0x13')]('['+[_0x1a24b4[_0x513d('0xf')]()]+_0x513d('0x1f'),_0x727b0);return new Promise(function(_0xfbc36e,_0x394690){var _0xee7f20={'method':'POST','uri':_0x4d5f86+'sys_user?'+_0x1d731e,'body':{'user_name':_0x727b0[_0x513d('0x20')],'roles':_0x513d('0x21'),'first_name':_0x727b0['endUserNumber'],'active':_0x513d('0x19'),'date_format':_0x513d('0x22'),'phone':_0x727b0[_0x513d('0x20')]},'auth':_0x3c5ded,'json':!![]};return rp(_0xee7f20)[_0x513d('0xc')](function(_0x2d2917){logger[_0x513d('0x13')]('['+[_0x1a24b4[_0x513d('0xf')]()]+_0x513d('0x23'),_0x2d2917[_0x513d('0xd')]);_0x727b0[_0x513d('0x24')]=_0x2d2917[_0x513d('0xd')][_0x513d('0xe')];_0xfbc36e(_0x727b0);})[_0x513d('0x1d')](function(_0x38ad9e){logger[_0x513d('0x11')]('['+[_0x1a24b4[_0x513d('0xf')]()]+']',_0x38ad9e['message']);_0x394690(_0x38ad9e[_0x513d('0x12')]);});});}function getEndUser(_0x179b67,_0x2b185a,_0x152e74,_0x340981,_0x34e116){return function(_0x19dfc1){logger['info']('['+[_0x179b67['toUpperCase']()]+_0x513d('0x25'),_0x19dfc1);return new Promise(function(_0xf68952,_0x3538f8){var _0x29f351={'method':_0x513d('0xb'),'uri':_0x152e74+_0x513d('0x26')+_0x19dfc1[_0x513d('0x20')]+'&'+_0x340981+'&'+_0x34e116,'auth':_0x2b185a,'json':!![]};return rp(_0x29f351)['then'](function(_0x4316b7){if(_0x4316b7[_0x513d('0xd')]['length']>0x0){_0x19dfc1[_0x513d('0x24')]=_0x4316b7['result'][0x0]['sys_id'];logger[_0x513d('0x13')]('['+[_0x179b67[_0x513d('0xf')]()]+_0x513d('0x27'),_0x19dfc1);_0xf68952(_0x19dfc1);}else{return createEndUser(_0x179b67,_0x2b185a,_0x19dfc1,_0x152e74,_0x340981)['then'](function(_0x3c1a1){logger['info']('['+[_0x179b67[_0x513d('0xf')]()]+_0x513d('0x28'),_0x3c1a1);_0xf68952(_0x3c1a1);});}})[_0x513d('0x1d')](function(_0x37a19a){logger[_0x513d('0x11')]('['+[_0x179b67['toUpperCase']()]+']',_0x37a19a[_0x513d('0x12')]);_0x3538f8(_0x37a19a[_0x513d('0x12')]);});});};}function getCustomFields(_0x2d0299,_0x1f98bb){var _0x147c3c={};if(_0x2d0299[_0x513d('0x29')]>0x0){_[_0x513d('0x2a')](_0x2d0299,function(_0x75c094){if(_[_0x513d('0x2b')](['string',_0x513d('0x2c')],_0x75c094['type'])&&_0x75c094[_0x513d('0x2d')]&&!_0x75c094[_0x513d('0x2e')]){_0x147c3c[_0x75c094[_0x513d('0x2d')][_0x513d('0x2f')]()]=_0x75c094[_0x513d('0x30')][_0x513d('0x31')]();}else if(_[_0x513d('0x2b')]([_0x513d('0x32'),_0x513d('0x2c')],_0x75c094[_0x513d('0x33')])&&_0x75c094[_0x513d('0x34')]&&_0x75c094[_0x513d('0x2e')]){_0x147c3c[_0x75c094[_0x513d('0x34')][_0x513d('0x2f')]()]=_0x75c094[_0x513d('0x30')][_0x513d('0x31')]();}else if(_0x75c094['type']==='variable'&&_0x75c094[_0x513d('0x35')]&&_0x75c094['idField']&&_0x75c094[_0x513d('0x2e')]){_0x147c3c[_0x75c094['idField'][_0x513d('0x2f')]()]=_0x1f98bb[_0x75c094[_0x513d('0x35')]]['toString']();}else if(_0x75c094[_0x513d('0x33')]===_0x513d('0x36')&&_0x75c094['Variable']&&_0x75c094[_0x513d('0x37')]['name']&&_0x75c094[_0x513d('0x34')]&&_0x75c094[_0x513d('0x2e')]){_0x147c3c[_0x75c094['idField'][_0x513d('0x2f')]()]=_0x1f98bb[_0x75c094['Variable'][_0x513d('0x38')][_0x513d('0x2f')]()][_0x513d('0x31')]();}});}return _0x147c3c;}function getTicket(_0x1cd2f8,_0x464a60,_0x58ca81,_0x2f2e72,_0x738bf0,_0x62be0d){return function(_0x62ac2e){logger[_0x513d('0x13')]('['+[_0x1cd2f8[_0x513d('0xf')]()]+']\x20getTicket\x20input\x20crm',_0x62ac2e);return new Promise(function(_0x5e0723,_0x187c92){var _0x1be12e=_0x1cd2f8[_0x513d('0x2f')]()==='outbound'?_0x62ac2e[_0x513d('0x1a')]:_0x62ac2e['endUserId'];var _0x14a238={'method':'POST','uri':_0x58ca81+_0x513d('0x39')+'?'+_0x62be0d,'body':Object[_0x513d('0x3a')]({},{'active':'true','caller_id':_0x1be12e,'assigned_to':_0x62ac2e[_0x513d('0x1a')],'short_description':intUtil[_0x513d('0x3b')](_0x2f2e72[_0x513d('0x3c')],_0x738bf0,'\x20'),'description':intUtil[_0x513d('0x3b')](_0x2f2e72['Descriptions'],_0x738bf0,'\x0a')},getCustomFields(_0x2f2e72['Fields'],_0x738bf0)),'auth':_0x464a60,'json':!![]};return rp(_0x14a238)[_0x513d('0xc')](function(_0x215abc){logger[_0x513d('0x13')]('['+[_0x1cd2f8['toUpperCase']()]+_0x513d('0x3d'),_0x215abc['result']);_0x62ac2e['ticketId']=_0x215abc[_0x513d('0xd')][_0x513d('0xe')];_0x62ac2e['ticketNumber']=_0x215abc['result'][_0x513d('0x3e')];logger['info']('['+[_0x1cd2f8[_0x513d('0xf')]()]+']\x20getTicket\x20crm',_0x62ac2e);_0x5e0723(_0x62ac2e);})[_0x513d('0x1d')](function(_0x1db176){logger[_0x513d('0x11')]('['+[_0x1cd2f8[_0x513d('0xf')]()]+']',_0x1db176['message']);_0x187c92(_0x1db176[_0x513d('0x12')]);});});};}function createRemoteTag(_0x3e9737,_0x2a1092,_0x8f43bf,_0x3432f2){return new Promise(function(_0xcbdeb6,_0x4a012b){var _0x2fbe57={'method':_0x513d('0x3f'),'uri':_0x8f43bf+_0x513d('0x40')+'?'+_0x3432f2,'body':{'short_description':_0x3e9737,'global':!![],'active':!![],'name':_0x3e9737},'auth':_0x2a1092,'json':!![]};return rp(_0x2fbe57)['then'](function(_0x33e868){var _0x24d1c7=_0x33e868[_0x513d('0xd')][_0x513d('0xe')];_0xcbdeb6(_0x24d1c7);});});}function getRemoteTag(_0x24961c,_0x1b1831,_0x11bc53,_0x358d68,_0x47b374){return new Promise(function(_0x2e7dd8,_0x9680bf){var _0x6e122d={'method':_0x513d('0xb'),'uri':_0x11bc53+_0x513d('0x40')+_0x513d('0x41')+_0x24961c+'&'+_0x358d68,'auth':_0x1b1831,'json':!![]};return rp(_0x6e122d)['then'](function(_0x296fe1){if(_0x296fe1[_0x513d('0xd')][_0x513d('0x29')]>0x0){var _0x794b5f=_0x296fe1[_0x513d('0xd')][0x0][_0x513d('0xe')];_0x2e7dd8(_0x794b5f);}else{return createRemoteTag(_0x24961c,_0x1b1831,_0x11bc53,_0x358d68)[_0x513d('0xc')](function(_0x330dcb){_0x2e7dd8(_0x330dcb);});}});});}function assignTagToIncident(_0x5505da,_0x5d4dff,_0x59c687,_0x49b660,_0x5927f4){return new Promise(function(_0x48d90f,_0x27f8ab){var _0x1ce667={'method':_0x513d('0x3f'),'uri':_0x59c687+_0x513d('0x42')+'?'+_0x5927f4,'body':{'label':_0x5505da,'table':'incident','id_type':'Incident','table_key':_0x49b660[_0x513d('0x43')],'title':_0x513d('0x44')+_0x49b660[_0x513d('0x45')],'id_display':_0x49b660[_0x513d('0x45')]},'auth':_0x5d4dff,'json':!![]};return rp(_0x1ce667)[_0x513d('0xc')](function(_0x51a60b){_0x48d90f();})[_0x513d('0x1d')](function(){_0x48d90f();});});}function manageTags(_0x729ee4,_0x19cf60,_0x265d08,_0x3b7371,_0x847afe,_0x3270f4,_0x23f3c6){return new Promise(function(_0x77cfc6,_0x13c64d){var _0x508329=[];_0x19cf60[_0x513d('0x2a')](function(_0x3cfac9){_0x508329['push'](getRemoteTag(_0x3cfac9,_0x265d08,_0x3b7371,_0x3270f4,_0x23f3c6));});return Promise[_0x513d('0x46')](_0x508329)[_0x513d('0xc')](function(_0x8a0928){if(_0x8a0928['length']){logger[_0x513d('0x13')]('['+[_0x729ee4[_0x513d('0xf')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x8a0928);var _0x28e159=[];_0x8a0928[_0x513d('0x2a')](function(_0x2e1ec1){_0x28e159[_0x513d('0x47')](assignTagToIncident(_0x2e1ec1,_0x265d08,_0x3b7371,_0x847afe,_0x3270f4));});return Promise['all'](_0x28e159)[_0x513d('0xc')](function(){_0x77cfc6();})[_0x513d('0x1d')](function(){_0x77cfc6();});}else{_0x77cfc6();}});});}function getTags(_0x28d8a3,_0x42a288,_0x4b2c4f,_0x5e83f1,_0x18c60d,_0x48bd4d){return function(_0x2f3002){return new Promise(function(_0x2e1c28,_0x3ffd05){var _0x3a826a=[];var _0x3394fd=_0x5e83f1[_0x513d('0x48')];if(_0x3394fd&&_0x3394fd[_0x513d('0x29')]>0x0){_0x3a826a=_[_0x513d('0x49')](_0x3394fd,_0x513d('0x38'));}if(_0x3a826a['length']>0x0){return manageTags(_0x28d8a3,_0x3a826a,_0x42a288,_0x4b2c4f,_0x2f3002,_0x18c60d,_0x48bd4d)['then'](function(){_0x2e1c28(_0x2f3002);});}else{_0x2e1c28(_0x2f3002);}});};}function emit(_0x5bfcee,_0xb9d5ac,_0x6db763){var _0x379a0f=_0x513d('0x4a')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0x513d('0x4b')+_0x513d('0x4c');var _0x386547={'uri':_0x5bfcee+_0x513d('0x4d')+_0x6db763+_0x379a0f};io['to'](util[_0x513d('0x4e')]('user:%s',_0xb9d5ac))['emit'](_0x513d('0x4f'),_0x386547);}exports['cs']=function(_0x301f0c,_0xd5eaba,_0x1927d1,_0x38c219,_0x8bc379,_0x270e43,_0x35380a,_0x5ce44e){var _0xc46ac7={};var _0x22386b={'user':_0x270e43['username'],'pass':_0x270e43[_0x513d('0x50')]};var _0x32dc67=_0x513d('0x51');var _0xd2d934='sysparm_display_value=true';_0x270e43[_0x513d('0x52')]=intUtil[_0x513d('0x53')](_0x270e43['remoteUri']);_0x270e43['serverUrl']=intUtil[_0x513d('0x53')](_0x270e43[_0x513d('0x54')]);var _0x24e007=util[_0x513d('0x4e')]('%s/api/now/table/',_0x270e43['remoteUri']);_0xc46ac7[_0x513d('0x15')]=!_[_0x513d('0x55')](_0x38c219)?_0x38c219[_0x513d('0x56')]:null;_0xc46ac7[_0x513d('0x1b')]=_0x270e43[_0x513d('0x56')];_0xc46ac7['endUserNumber']=_0x5ce44e[_0x513d('0x2f')]()===_0x513d('0x57')?_0xd5eaba[_0x513d('0x58')]:_0xd5eaba[_0x513d('0x59')];_0xc46ac7['callDirection']=_0x5ce44e==='queue'||_0x5ce44e===_0x513d('0x5a')?'queue':_0x513d('0x57');var _0x50a3a8=util['format'](_0x513d('0x5b'),_0x270e43[_0x513d('0x54')],_0xd5eaba[_0x513d('0x5c')],md5(_0xd5eaba[_0x513d('0x5c')]));if(_0x8bc379&&_0x8bc379[_0x513d('0x5d')]){logger['info']('[QUEUE]',_0x513d('0x5e'));_0xd5eaba[_0x513d('0x5f')]=_0x50a3a8;}else if(_0x35380a&&_0x35380a[_0x513d('0x60')]&&_0x35380a[_0x513d('0x60')]!==_0x513d('0x61')){logger['info'](_0x513d('0x62'),_0x513d('0x5e'));_0xd5eaba[_0x513d('0x5f')]=_0x50a3a8;}else{_0xd5eaba['recordingURL']='';}return getAdminUser(_0x5ce44e,_0x22386b,_0xc46ac7,_0x24e007,_0xd2d934,_0x32dc67)[_0x513d('0xc')](getUser(_0x5ce44e,_0x22386b,_0x24e007,_0xd2d934,_0x32dc67))[_0x513d('0xc')](getEndUser(_0x5ce44e,_0x22386b,_0x24e007,_0xd2d934,_0x32dc67))[_0x513d('0xc')](getTicket(_0x5ce44e,_0x22386b,_0x24e007,_0x1927d1,_0xd5eaba,_0xd2d934))[_0x513d('0xc')](function(_0x433551){logger[_0x513d('0x13')](util[_0x513d('0x4e')](_0x513d('0x63'),_0x433551[_0x513d('0x43')]));logger[_0x513d('0x13')](util['format'](_0x513d('0x64'),_0x5ce44e));if(_0x5ce44e!=='unmanaged'){logger['info']('['+[_0x5ce44e[_0x513d('0xf')]()]+']',_0x513d('0x65'));emit(_0x270e43[_0x513d('0x52')],_0x38c219['name'],_0x433551[_0x513d('0x43')]);}})[_0x513d('0x1d')](function(_0x3b1011){logger[_0x513d('0x11')]('['+[_0x5ce44e[_0x513d('0xf')]()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0x513d('0x66')](_0x3b1011,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xb0f1=['stripTrailingSlash','serverUrl','%s/api/now/table/','outbound','destcalleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','sys_id','info','toUpperCase','catch','error','message','],\x20getUser\x20input\x20crm','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','length','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','forEach','picklist','type','customField','nameField','toString','includes','idField','toLowerCase','content','Variable','name',']\x20getTicket\x20input\x20crm','endUserId','POST','incident','assign','Subjects','getString','Descriptions','Fields','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','ticketId','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri'];(function(_0x84eba4,_0x150755){var _0x5258bb=function(_0x2e8dad){while(--_0x2e8dad){_0x84eba4['push'](_0x84eba4['shift']());}};_0x5258bb(++_0x150755);}(_0xb0f1,0x14b));var _0x1b0f=function(_0x2cfb58,_0x3d9412){_0x2cfb58=_0x2cfb58-0x0;var _0xd99951=_0xb0f1[_0x2cfb58];return _0xd99951;};'use strict';var _=require('lodash');var Promise=require(_0x1b0f('0x0'));var rp=require(_0x1b0f('0x1'));var util=require('util');var md5=require('md5');var Redis=require(_0x1b0f('0x2'));var intUtil=require(_0x1b0f('0x3'));var config=require(_0x1b0f('0x4'));var logger=require(_0x1b0f('0x5'))(_0x1b0f('0x6'));config[_0x1b0f('0x7')]=_['defaults'](config['redis'],{'host':_0x1b0f('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x1b0f('0x7')]));function getAdminUser(_0xe3a70a,_0x1705db,_0x3e31db,_0x4caa75,_0x30617c,_0x14fbaa){return new Promise(function(_0x4642b0,_0x149d35){var _0xe109e4={'method':_0x1b0f('0x9'),'uri':_0x4caa75+_0x1b0f('0xa')+'&'+_0x30617c+'&'+_0x14fbaa,'auth':_0x1705db,'json':!![]};return rp(_0xe109e4)[_0x1b0f('0xb')](function(_0x29f365){if(_0x29f365[_0x1b0f('0xc')]['length']>0x0){_0x3e31db[_0x1b0f('0xd')]=_0x29f365[_0x1b0f('0xc')][0x0][_0x1b0f('0xe')];}logger[_0x1b0f('0xf')]('['+[_0xe3a70a[_0x1b0f('0x10')]()]+'],\x20getAdminUser\x20crm',_0x3e31db);_0x4642b0(_0x3e31db);})[_0x1b0f('0x11')](function(_0x264732){logger[_0x1b0f('0x12')]('['+[_0xe3a70a[_0x1b0f('0x10')]()]+']',_0x264732[_0x1b0f('0x13')]);_0x149d35(_0x264732['message']);});});}function getUser(_0x1afce4,_0x190ed2,_0x4d1db3,_0x164c86,_0x8e9d0a){return function(_0x208061){logger['info']('['+[_0x1afce4['toUpperCase']()]+_0x1b0f('0x14'),_0x208061);return new Promise(function(_0x37106c,_0x350e9e){if(intUtil['validateEmail'](_0x208061['userEmail'])){var _0x3c52eb={'method':_0x1b0f('0x9'),'uri':_0x4d1db3+_0x1b0f('0x15')+_0x208061[_0x1b0f('0x16')]+'&'+_0x164c86+'&'+_0x8e9d0a,'auth':_0x190ed2,'json':!![]};logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x17'),_0x3c52eb);return rp(_0x3c52eb)[_0x1b0f('0xb')](function(_0x49ecf1){logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+'],\x20getUser\x20entity',_0x49ecf1);if(_0x49ecf1[_0x1b0f('0xc')][_0x1b0f('0x18')]>0x0&&String(_0x49ecf1[_0x1b0f('0xc')][0x0]['active'])===_0x1b0f('0x19')){_0x208061[_0x1b0f('0x1a')]=_0x49ecf1[_0x1b0f('0xc')][0x0]['sys_id'];}else{_0x208061['userId']=_0x208061[_0x1b0f('0xd')];_0x208061['userEmail']=_0x208061[_0x1b0f('0x1b')];}logger['info']('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x1c'),_0x208061);_0x37106c(_0x208061);})[_0x1b0f('0x11')](function(_0x5cf242){logger[_0x1b0f('0x12')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+']',_0x5cf242[_0x1b0f('0x13')]);_0x350e9e(_0x5cf242[_0x1b0f('0x13')]);});}else{logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x1d'));_0x208061[_0x1b0f('0x1a')]=_0x208061[_0x1b0f('0xd')];_0x208061[_0x1b0f('0x16')]=_0x208061[_0x1b0f('0x1b')];_0x37106c(_0x208061);}});};}function createEndUser(_0x228d66,_0x29d4d6,_0x4578f1,_0x10debd,_0x9b6983){logger[_0x1b0f('0xf')]('['+[_0x228d66[_0x1b0f('0x10')]()]+'],\x20createEndUser\x20input\x20crm',_0x4578f1);return new Promise(function(_0x504229,_0x1b012f){var _0x50e3c7={'method':'POST','uri':_0x10debd+_0x1b0f('0x1e')+_0x9b6983,'body':{'user_name':_0x4578f1[_0x1b0f('0x1f')],'roles':_0x1b0f('0x20'),'first_name':_0x4578f1[_0x1b0f('0x1f')],'active':_0x1b0f('0x19'),'date_format':_0x1b0f('0x21'),'phone':_0x4578f1[_0x1b0f('0x1f')]},'auth':_0x29d4d6,'json':!![]};return rp(_0x50e3c7)[_0x1b0f('0xb')](function(_0x474598){logger[_0x1b0f('0xf')]('['+[_0x228d66[_0x1b0f('0x10')]()]+_0x1b0f('0x22'),_0x474598[_0x1b0f('0xc')]);_0x4578f1['endUserId']=_0x474598[_0x1b0f('0xc')][_0x1b0f('0xe')];_0x504229(_0x4578f1);})['catch'](function(_0x481ba4){logger[_0x1b0f('0x12')]('['+[_0x228d66[_0x1b0f('0x10')]()]+']',_0x481ba4[_0x1b0f('0x13')]);_0x1b012f(_0x481ba4['message']);});});}function getEndUser(_0xe2b223,_0x4fb3d0,_0x4dc693,_0x22da16,_0x32ddc6){return function(_0xb0989f){logger['info']('['+[_0xe2b223[_0x1b0f('0x10')]()]+_0x1b0f('0x23'),_0xb0989f);return new Promise(function(_0x7cf5bb,_0xd07e0a){var _0x4c6edd={'method':_0x1b0f('0x9'),'uri':_0x4dc693+_0x1b0f('0x24')+_0xb0989f['endUserNumber']+'&'+_0x22da16+'&'+_0x32ddc6,'auth':_0x4fb3d0,'json':!![]};return rp(_0x4c6edd)[_0x1b0f('0xb')](function(_0x3c069d){if(_0x3c069d[_0x1b0f('0xc')]['length']>0x0){_0xb0989f['endUserId']=_0x3c069d[_0x1b0f('0xc')][0x0]['sys_id'];logger[_0x1b0f('0xf')]('['+[_0xe2b223['toUpperCase']()]+_0x1b0f('0x25'),_0xb0989f);_0x7cf5bb(_0xb0989f);}else{return createEndUser(_0xe2b223,_0x4fb3d0,_0xb0989f,_0x4dc693,_0x22da16)['then'](function(_0x58638c){logger[_0x1b0f('0xf')]('['+[_0xe2b223[_0x1b0f('0x10')]()]+'],\x20createEndUser\x20crm',_0x58638c);_0x7cf5bb(_0x58638c);});}})[_0x1b0f('0x11')](function(_0x90795){logger[_0x1b0f('0x12')]('['+[_0xe2b223['toUpperCase']()]+']',_0x90795[_0x1b0f('0x13')]);_0xd07e0a(_0x90795[_0x1b0f('0x13')]);});});};}function getCustomFields(_0x4091da,_0x12919e){var _0x21ea21={};if(_0x4091da['length']>0x0){_[_0x1b0f('0x26')](_0x4091da,function(_0x4ca378){if(_['includes'](['string',_0x1b0f('0x27')],_0x4ca378[_0x1b0f('0x28')])&&_0x4ca378['nameField']&&!_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2a')]['toLowerCase']()]=_0x4ca378['content'][_0x1b0f('0x2b')]();}else if(_[_0x1b0f('0x2c')](['string',_0x1b0f('0x27')],_0x4ca378[_0x1b0f('0x28')])&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')][_0x1b0f('0x2e')]()]=_0x4ca378[_0x1b0f('0x2f')][_0x1b0f('0x2b')]();}else if(_0x4ca378['type']==='variable'&&_0x4ca378['variableName']&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378['customField']){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')]['toLowerCase']()]=_0x12919e[_0x4ca378['variableName']][_0x1b0f('0x2b')]();}else if(_0x4ca378[_0x1b0f('0x28')]==='customVariable'&&_0x4ca378['Variable']&&_0x4ca378[_0x1b0f('0x30')][_0x1b0f('0x31')]&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')][_0x1b0f('0x2e')]()]=_0x12919e[_0x4ca378[_0x1b0f('0x30')][_0x1b0f('0x31')][_0x1b0f('0x2e')]()][_0x1b0f('0x2b')]();}});}return _0x21ea21;}function getTicket(_0x143d97,_0xf9bc23,_0x4c806b,_0x2fc7ef,_0x2ae859,_0x5421f4){return function(_0x3dc7d5){logger[_0x1b0f('0xf')]('['+[_0x143d97[_0x1b0f('0x10')]()]+_0x1b0f('0x32'),_0x3dc7d5);return new Promise(function(_0x4050e4,_0x471e8a){var _0x1f93f7=_0x143d97[_0x1b0f('0x2e')]()==='outbound'?_0x3dc7d5[_0x1b0f('0x1a')]:_0x3dc7d5[_0x1b0f('0x33')];var _0x17ec83={'method':_0x1b0f('0x34'),'uri':_0x4c806b+_0x1b0f('0x35')+'?'+_0x5421f4,'body':Object[_0x1b0f('0x36')]({},{'active':_0x1b0f('0x19'),'caller_id':_0x1f93f7,'assigned_to':_0x3dc7d5[_0x1b0f('0x1a')],'short_description':intUtil['getString'](_0x2fc7ef[_0x1b0f('0x37')],_0x2ae859,'\x20'),'description':intUtil[_0x1b0f('0x38')](_0x2fc7ef[_0x1b0f('0x39')],_0x2ae859,'\x0a')},getCustomFields(_0x2fc7ef[_0x1b0f('0x3a')],_0x2ae859)),'auth':_0xf9bc23,'json':!![]};return rp(_0x17ec83)[_0x1b0f('0xb')](function(_0x4853b2){logger[_0x1b0f('0xf')]('['+[_0x143d97[_0x1b0f('0x10')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x4853b2[_0x1b0f('0xc')]);_0x3dc7d5['ticketId']=_0x4853b2[_0x1b0f('0xc')]['sys_id'];_0x3dc7d5[_0x1b0f('0x3b')]=_0x4853b2[_0x1b0f('0xc')]['number'];logger['info']('['+[_0x143d97['toUpperCase']()]+_0x1b0f('0x3c'),_0x3dc7d5);_0x4050e4(_0x3dc7d5);})[_0x1b0f('0x11')](function(_0x36dbd9){logger[_0x1b0f('0x12')]('['+[_0x143d97[_0x1b0f('0x10')]()]+']',_0x36dbd9[_0x1b0f('0x13')]);_0x471e8a(_0x36dbd9[_0x1b0f('0x13')]);});});};}function createRemoteTag(_0x27d08e,_0xcff1e5,_0x438256,_0x55de4b){return new Promise(function(_0x452d5f,_0x1876b7){var _0x5d5dc3={'method':_0x1b0f('0x34'),'uri':_0x438256+_0x1b0f('0x3d')+'?'+_0x55de4b,'body':{'short_description':_0x27d08e,'global':!![],'active':!![],'name':_0x27d08e},'auth':_0xcff1e5,'json':!![]};return rp(_0x5d5dc3)[_0x1b0f('0xb')](function(_0x1e5b46){var _0x5d20f7=_0x1e5b46[_0x1b0f('0xc')][_0x1b0f('0xe')];_0x452d5f(_0x5d20f7);});});}function getRemoteTag(_0x413be6,_0x3cedd8,_0x26995a,_0x1f540e,_0x1ece0f){return new Promise(function(_0x280fc8,_0x4b0d62){var _0x16a90b={'method':_0x1b0f('0x9'),'uri':_0x26995a+_0x1b0f('0x3d')+_0x1b0f('0x3e')+_0x413be6+'&'+_0x1f540e,'auth':_0x3cedd8,'json':!![]};return rp(_0x16a90b)[_0x1b0f('0xb')](function(_0x4de97a){if(_0x4de97a[_0x1b0f('0xc')][_0x1b0f('0x18')]>0x0){var _0x3811b8=_0x4de97a[_0x1b0f('0xc')][0x0][_0x1b0f('0xe')];_0x280fc8(_0x3811b8);}else{return createRemoteTag(_0x413be6,_0x3cedd8,_0x26995a,_0x1f540e)[_0x1b0f('0xb')](function(_0x288967){_0x280fc8(_0x288967);});}});});}function assignTagToIncident(_0x40a5e7,_0x346e2c,_0x1b52ed,_0x1853c0,_0x5cdf1b){return new Promise(function(_0x4473e2,_0x143d9a){var _0x4d60ea={'method':_0x1b0f('0x34'),'uri':_0x1b52ed+_0x1b0f('0x3f')+'?'+_0x5cdf1b,'body':{'label':_0x40a5e7,'table':_0x1b0f('0x35'),'id_type':_0x1b0f('0x40'),'table_key':_0x1853c0[_0x1b0f('0x41')],'title':_0x1b0f('0x42')+_0x1853c0['ticketNumber'],'id_display':_0x1853c0[_0x1b0f('0x3b')]},'auth':_0x346e2c,'json':!![]};return rp(_0x4d60ea)[_0x1b0f('0xb')](function(_0x539edf){_0x4473e2();})[_0x1b0f('0x11')](function(){_0x4473e2();});});}function manageTags(_0x38e89e,_0x3469b3,_0x39fe3b,_0xfaa03e,_0x1e1be4,_0x4b7b54,_0x64d19f){return new Promise(function(_0x1c9730,_0x4cac29){var _0xa20cb1=[];_0x3469b3[_0x1b0f('0x26')](function(_0x343991){_0xa20cb1[_0x1b0f('0x43')](getRemoteTag(_0x343991,_0x39fe3b,_0xfaa03e,_0x4b7b54,_0x64d19f));});return Promise[_0x1b0f('0x44')](_0xa20cb1)[_0x1b0f('0xb')](function(_0x5c309b){if(_0x5c309b[_0x1b0f('0x18')]){logger[_0x1b0f('0xf')]('['+[_0x38e89e[_0x1b0f('0x10')]()]+_0x1b0f('0x45'),_0x5c309b);var _0x2c2b86=[];_0x5c309b[_0x1b0f('0x26')](function(_0x2deeaf){_0x2c2b86['push'](assignTagToIncident(_0x2deeaf,_0x39fe3b,_0xfaa03e,_0x1e1be4,_0x4b7b54));});return Promise[_0x1b0f('0x44')](_0x2c2b86)[_0x1b0f('0xb')](function(){_0x1c9730();})[_0x1b0f('0x11')](function(){_0x1c9730();});}else{_0x1c9730();}});});}function getTags(_0x1fe0f6,_0x2cc95a,_0x572dc6,_0x2ec669,_0x4ec238,_0x27cebe){return function(_0x1a2876){return new Promise(function(_0x5a75b5,_0x23a5c5){var _0x142d03=[];var _0x154656=_0x2ec669[_0x1b0f('0x46')];if(_0x154656&&_0x154656['length']>0x0){_0x142d03=_[_0x1b0f('0x47')](_0x154656,'name');}if(_0x142d03[_0x1b0f('0x18')]>0x0){return manageTags(_0x1fe0f6,_0x142d03,_0x2cc95a,_0x572dc6,_0x1a2876,_0x4ec238,_0x27cebe)[_0x1b0f('0xb')](function(){_0x5a75b5(_0x1a2876);});}else{_0x5a75b5(_0x1a2876);}});};}function emit(_0x222857,_0x288c2e,_0x210d8d){var _0xf8bf49=_0x1b0f('0x48')+_0x1b0f('0x49')+_0x1b0f('0x4a')+'%255EORDERBYDESCnumber';var _0x4a4d6e={'uri':_0x222857+_0x1b0f('0x4b')+_0x210d8d+_0xf8bf49};io['to'](util[_0x1b0f('0x4c')](_0x1b0f('0x4d'),_0x288c2e))[_0x1b0f('0x4e')](_0x1b0f('0x4f'),_0x4a4d6e);}exports['cs']=function(_0x4c6904,_0x288791,_0xb9fa27,_0x53143c,_0x5f15f0,_0x2d66f2,_0x4f5402,_0x28a527){var _0xdcb071={};var _0x26f06b={'user':_0x2d66f2[_0x1b0f('0x50')],'pass':_0x2d66f2[_0x1b0f('0x51')]};var _0x495d01=_0x1b0f('0x52');var _0x490013=_0x1b0f('0x53');_0x2d66f2[_0x1b0f('0x54')]=intUtil[_0x1b0f('0x55')](_0x2d66f2[_0x1b0f('0x54')]);_0x2d66f2['serverUrl']=intUtil['stripTrailingSlash'](_0x2d66f2[_0x1b0f('0x56')]);var _0x2ddf66=util[_0x1b0f('0x4c')](_0x1b0f('0x57'),_0x2d66f2[_0x1b0f('0x54')]);_0xdcb071[_0x1b0f('0x16')]=!_['isNil'](_0x53143c)?_0x53143c['email']:null;_0xdcb071[_0x1b0f('0x1b')]=_0x2d66f2['email'];_0xdcb071[_0x1b0f('0x1f')]=_0x28a527[_0x1b0f('0x2e')]()===_0x1b0f('0x58')?_0x288791[_0x1b0f('0x59')]:_0x288791['calleridnum'];_0xdcb071[_0x1b0f('0x5a')]=_0x28a527===_0x1b0f('0x5b')||_0x28a527===_0x1b0f('0x5c')?_0x1b0f('0x5b'):_0x1b0f('0x58');var _0x144349=util['format'](_0x1b0f('0x5d'),_0x2d66f2[_0x1b0f('0x56')],_0x288791[_0x1b0f('0x5e')],md5(_0x288791[_0x1b0f('0x5e')]));if(_0x5f15f0&&_0x5f15f0['monitor_format']){logger['info'](_0x1b0f('0x5f'),_0x1b0f('0x60'));_0x288791[_0x1b0f('0x61')]=_0x144349;}else if(_0x4f5402&&_0x4f5402[_0x1b0f('0x62')]&&_0x4f5402['recordingFormat']!=='none'){logger[_0x1b0f('0xf')](_0x1b0f('0x63'),'Recording\x20is\x20enabled!');_0x288791[_0x1b0f('0x61')]=_0x144349;}else{_0x288791[_0x1b0f('0x61')]='';}return getAdminUser(_0x28a527,_0x26f06b,_0xdcb071,_0x2ddf66,_0x490013,_0x495d01)[_0x1b0f('0xb')](getUser(_0x28a527,_0x26f06b,_0x2ddf66,_0x490013,_0x495d01))[_0x1b0f('0xb')](getEndUser(_0x28a527,_0x26f06b,_0x2ddf66,_0x490013,_0x495d01))[_0x1b0f('0xb')](getTicket(_0x28a527,_0x26f06b,_0x2ddf66,_0xb9fa27,_0x288791,_0x490013))[_0x1b0f('0xb')](function(_0x4de014){logger[_0x1b0f('0xf')](util[_0x1b0f('0x4c')](_0x1b0f('0x64'),_0x4de014['ticketId']));logger['info'](util[_0x1b0f('0x4c')]('call\x20direction:\x20%s',_0x28a527));if(_0x28a527!=='unmanaged'){logger[_0x1b0f('0xf')]('['+[_0x28a527['toUpperCase']()]+']',_0x1b0f('0x65'));emit(_0x2d66f2[_0x1b0f('0x54')],_0x53143c['name'],_0x4de014[_0x1b0f('0x41')]);}})[_0x1b0f('0x11')](function(_0xdc9086){logger[_0x1b0f('0x12')]('['+[_0x28a527[_0x1b0f('0x10')]()]+_0x1b0f('0x66'),util[_0x1b0f('0x67')](_0xdc9086,{'showHidden':!![],'depth':null}));});};
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