Built motion from commit efa66e19.|2.6.22
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index b9688f8..defddb9 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x4d65=['format','uniqueid','monitor_format','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','request-promise','util','md5','./util','../../../../config/logger','servicenow','defaults','redis','localhost','socket.io-emitter','GET','then','adminId','result','sys_id','],\x20getAdminUser\x20crm','error','toUpperCase','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','info','],\x20getUser\x20entity','length','active','true','userId','adminEmail','catch',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','type','nameField','toLowerCase','toString','string','customField','content','variable','variableName','idField','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','incident','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','ticketNumber','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','user:%s','emit','trigger:browser:url','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','serverUrl','stripTrailingSlash','%s/api/now/table/','email','calleridnum','queue','unmanaged','outbound'];(function(_0x3235c2,_0x3054ba){var _0x38b1a9=function(_0x37c665){while(--_0x37c665){_0x3235c2['push'](_0x3235c2['shift']());}};_0x38b1a9(++_0x3054ba);}(_0x4d65,0xec));var _0x54d6=function(_0x18a79d,_0x57bd2c){_0x18a79d=_0x18a79d-0x0;var _0x4f8848=_0x4d65[_0x18a79d];return _0x4f8848;};'use strict';var _=require('lodash');var Promise=require(_0x54d6('0x0'));var rp=require(_0x54d6('0x1'));var util=require(_0x54d6('0x2'));var md5=require(_0x54d6('0x3'));var Redis=require('ioredis');var intUtil=require(_0x54d6('0x4'));var config=require('../../../../config/environment');var logger=require(_0x54d6('0x5'))(_0x54d6('0x6'));config['redis']=_[_0x54d6('0x7')](config[_0x54d6('0x8')],{'host':_0x54d6('0x9'),'port':0x18eb});var io=require(_0x54d6('0xa'))(new Redis(config[_0x54d6('0x8')]));function getAdminUser(_0x33c570,_0x344d11,_0x5a1cc6,_0x1c752b,_0x33f8fa,_0x8e9891){return new Promise(function(_0x40cca0,_0xa0902b){var _0x269a46={'method':_0x54d6('0xb'),'uri':_0x1c752b+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x33f8fa+'&'+_0x8e9891,'auth':_0x344d11,'json':!![]};return rp(_0x269a46)[_0x54d6('0xc')](function(_0x3bc8c2){if(_0x3bc8c2['result']['length']>0x0){_0x5a1cc6[_0x54d6('0xd')]=_0x3bc8c2[_0x54d6('0xe')][0x0][_0x54d6('0xf')];}logger['info']('['+[_0x33c570['toUpperCase']()]+_0x54d6('0x10'),_0x5a1cc6);_0x40cca0(_0x5a1cc6);})['catch'](function(_0x2b22d6){logger[_0x54d6('0x11')]('['+[_0x33c570[_0x54d6('0x12')]()]+']',_0x2b22d6[_0x54d6('0x13')]);_0xa0902b(_0x2b22d6['message']);});});}function getUser(_0x3ec591,_0x52fe7d,_0x3a8dcb,_0x269ebd,_0x181d6a){return function(_0x1f86c0){logger['info']('['+[_0x3ec591[_0x54d6('0x12')]()]+_0x54d6('0x14'),_0x1f86c0);return new Promise(function(_0x5e240f,_0x31eb23){if(intUtil[_0x54d6('0x15')](_0x1f86c0[_0x54d6('0x16')])){var _0x188bd4={'method':_0x54d6('0xb'),'uri':_0x3a8dcb+_0x54d6('0x17')+_0x1f86c0['userEmail']+'&'+_0x269ebd+'&'+_0x181d6a,'auth':_0x52fe7d,'json':!![]};logger['info']('['+[_0x3ec591[_0x54d6('0x12')]()]+_0x54d6('0x18'),_0x188bd4);return rp(_0x188bd4)[_0x54d6('0xc')](function(_0x349f85){logger[_0x54d6('0x19')]('['+[_0x3ec591[_0x54d6('0x12')]()]+_0x54d6('0x1a'),_0x349f85);if(_0x349f85['result'][_0x54d6('0x1b')]>0x0&&String(_0x349f85[_0x54d6('0xe')][0x0][_0x54d6('0x1c')])===_0x54d6('0x1d')){_0x1f86c0[_0x54d6('0x1e')]=_0x349f85[_0x54d6('0xe')][0x0]['sys_id'];}else{_0x1f86c0[_0x54d6('0x1e')]=_0x1f86c0[_0x54d6('0xd')];_0x1f86c0[_0x54d6('0x16')]=_0x1f86c0[_0x54d6('0x1f')];}logger[_0x54d6('0x19')]('['+[_0x3ec591[_0x54d6('0x12')]()]+'],\x20getUser\x20crm',_0x1f86c0);_0x5e240f(_0x1f86c0);})[_0x54d6('0x20')](function(_0x3a1819){logger[_0x54d6('0x11')]('['+[_0x3ec591[_0x54d6('0x12')]()]+']',_0x3a1819[_0x54d6('0x13')]);_0x31eb23(_0x3a1819[_0x54d6('0x13')]);});}else{logger[_0x54d6('0x19')]('['+[_0x3ec591[_0x54d6('0x12')]()]+_0x54d6('0x21'));_0x1f86c0[_0x54d6('0x1e')]=_0x1f86c0[_0x54d6('0xd')];_0x1f86c0[_0x54d6('0x16')]=_0x1f86c0[_0x54d6('0x1f')];_0x5e240f(_0x1f86c0);}});};}function createEndUser(_0x29671f,_0x6a98f6,_0x4aca0d,_0x4100e5,_0x454ba6){logger[_0x54d6('0x19')]('['+[_0x29671f['toUpperCase']()]+_0x54d6('0x22'),_0x4aca0d);return new Promise(function(_0x5cf889,_0x52f3ea){var _0x212f0e={'method':_0x54d6('0x23'),'uri':_0x4100e5+'sys_user?'+_0x454ba6,'body':{'user_name':_0x4aca0d[_0x54d6('0x24')],'roles':_0x54d6('0x25'),'first_name':_0x4aca0d[_0x54d6('0x24')],'active':'true','date_format':'System','phone':_0x4aca0d[_0x54d6('0x24')]},'auth':_0x6a98f6,'json':!![]};return rp(_0x212f0e)[_0x54d6('0xc')](function(_0x2278d5){logger['info']('['+[_0x29671f[_0x54d6('0x12')]()]+'],\x20EndUser\x20schema',_0x2278d5['result']);_0x4aca0d[_0x54d6('0x26')]=_0x2278d5[_0x54d6('0xe')][_0x54d6('0xf')];_0x5cf889(_0x4aca0d);})[_0x54d6('0x20')](function(_0xfd1f94){logger['error']('['+[_0x29671f[_0x54d6('0x12')]()]+']',_0xfd1f94['message']);_0x52f3ea(_0xfd1f94[_0x54d6('0x13')]);});});}function getEndUser(_0x4ce600,_0x188406,_0x533685,_0x1cae7d,_0x626d34){return function(_0x273673){logger[_0x54d6('0x19')]('['+[_0x4ce600[_0x54d6('0x12')]()]+_0x54d6('0x27'),_0x273673);return new Promise(function(_0x32f01b,_0x32653d){var _0x493b27={'method':_0x54d6('0xb'),'uri':_0x533685+_0x54d6('0x28')+_0x273673[_0x54d6('0x24')]+'&'+_0x1cae7d+'&'+_0x626d34,'auth':_0x188406,'json':!![]};return rp(_0x493b27)['then'](function(_0x2e4f8f){if(_0x2e4f8f['result']['length']>0x0){_0x273673[_0x54d6('0x26')]=_0x2e4f8f[_0x54d6('0xe')][0x0]['sys_id'];logger[_0x54d6('0x19')]('['+[_0x4ce600[_0x54d6('0x12')]()]+_0x54d6('0x29'),_0x273673);_0x32f01b(_0x273673);}else{return createEndUser(_0x4ce600,_0x188406,_0x273673,_0x533685,_0x1cae7d)[_0x54d6('0xc')](function(_0x3aeac2){logger[_0x54d6('0x19')]('['+[_0x4ce600[_0x54d6('0x12')]()]+_0x54d6('0x2a'),_0x3aeac2);_0x32f01b(_0x3aeac2);});}})[_0x54d6('0x20')](function(_0xc7286d){logger[_0x54d6('0x11')]('['+[_0x4ce600[_0x54d6('0x12')]()]+']',_0xc7286d[_0x54d6('0x13')]);_0x32653d(_0xc7286d[_0x54d6('0x13')]);});});};}function getCustomFields(_0x230373,_0x44157f){var _0x19450a={};if(_0x230373[_0x54d6('0x1b')]>0x0){_[_0x54d6('0x2b')](_0x230373,function(_0x3cfcf7){if(_[_0x54d6('0x2c')](['string',_0x54d6('0x2d')],_0x3cfcf7[_0x54d6('0x2e')])&&_0x3cfcf7[_0x54d6('0x2f')]&&!_0x3cfcf7['customField']){_0x19450a[_0x3cfcf7['nameField'][_0x54d6('0x30')]()]=_0x3cfcf7['content'][_0x54d6('0x31')]();}else if(_[_0x54d6('0x2c')]([_0x54d6('0x32'),_0x54d6('0x2d')],_0x3cfcf7[_0x54d6('0x2e')])&&_0x3cfcf7['idField']&&_0x3cfcf7[_0x54d6('0x33')]){_0x19450a[_0x3cfcf7['idField'][_0x54d6('0x30')]()]=_0x3cfcf7[_0x54d6('0x34')][_0x54d6('0x31')]();}else if(_0x3cfcf7[_0x54d6('0x2e')]===_0x54d6('0x35')&&_0x3cfcf7[_0x54d6('0x36')]&&_0x3cfcf7[_0x54d6('0x37')]&&_0x3cfcf7[_0x54d6('0x33')]){_0x19450a[_0x3cfcf7[_0x54d6('0x37')][_0x54d6('0x30')]()]=_0x44157f[_0x3cfcf7[_0x54d6('0x36')]][_0x54d6('0x31')]();}else if(_0x3cfcf7['type']===_0x54d6('0x38')&&_0x3cfcf7[_0x54d6('0x39')]&&_0x3cfcf7['Variable'][_0x54d6('0x3a')]&&_0x3cfcf7[_0x54d6('0x37')]&&_0x3cfcf7[_0x54d6('0x33')]){_0x19450a[_0x3cfcf7[_0x54d6('0x37')][_0x54d6('0x30')]()]=_0x44157f[_0x3cfcf7['Variable'][_0x54d6('0x3a')]['toLowerCase']()]['toString']();}});}return _0x19450a;}function getTicket(_0x391fb7,_0x3937c7,_0x65dd24,_0x1a1395,_0xfa7951,_0x262642){return function(_0x8de3a6){logger[_0x54d6('0x19')]('['+[_0x391fb7[_0x54d6('0x12')]()]+_0x54d6('0x3b'),_0x8de3a6);return new Promise(function(_0x9a06ac,_0xe1b0b2){var _0x27ea54=_0x391fb7[_0x54d6('0x30')]()==='outbound'?_0x8de3a6['userId']:_0x8de3a6['endUserId'];var _0x2be251={'method':_0x54d6('0x23'),'uri':_0x65dd24+_0x54d6('0x3c')+'?'+_0x262642,'body':Object['assign']({},{'active':_0x54d6('0x1d'),'caller_id':_0x27ea54,'assigned_to':_0x8de3a6[_0x54d6('0x1e')],'short_description':intUtil[_0x54d6('0x3d')](_0x1a1395[_0x54d6('0x3e')],_0xfa7951,'\x20'),'description':intUtil[_0x54d6('0x3d')](_0x1a1395[_0x54d6('0x3f')],_0xfa7951,'\x0a')},getCustomFields(_0x1a1395[_0x54d6('0x40')],_0xfa7951)),'auth':_0x3937c7,'json':!![]};return rp(_0x2be251)[_0x54d6('0xc')](function(_0x33f4b5){logger[_0x54d6('0x19')]('['+[_0x391fb7[_0x54d6('0x12')]()]+_0x54d6('0x41'),_0x33f4b5[_0x54d6('0xe')]);_0x8de3a6[_0x54d6('0x42')]=_0x33f4b5[_0x54d6('0xe')][_0x54d6('0xf')];_0x8de3a6['ticketNumber']=_0x33f4b5['result'][_0x54d6('0x43')];logger['info']('['+[_0x391fb7[_0x54d6('0x12')]()]+_0x54d6('0x44'),_0x8de3a6);_0x9a06ac(_0x8de3a6);})[_0x54d6('0x20')](function(_0x4d0be0){logger[_0x54d6('0x11')]('['+[_0x391fb7[_0x54d6('0x12')]()]+']',_0x4d0be0['message']);_0xe1b0b2(_0x4d0be0[_0x54d6('0x13')]);});});};}function createRemoteTag(_0xdbeb5c,_0x5da022,_0x4a3a05,_0xc5e34b){return new Promise(function(_0x5dcbb2,_0x23b6f6){var _0x1c66cb={'method':'POST','uri':_0x4a3a05+_0x54d6('0x45')+'?'+_0xc5e34b,'body':{'short_description':_0xdbeb5c,'global':!![],'active':!![],'name':_0xdbeb5c},'auth':_0x5da022,'json':!![]};return rp(_0x1c66cb)[_0x54d6('0xc')](function(_0x4a14a6){var _0x2e41d5=_0x4a14a6[_0x54d6('0xe')]['sys_id'];_0x5dcbb2(_0x2e41d5);});});}function getRemoteTag(_0xba9cb6,_0x4c7383,_0x47e760,_0x2f88e6,_0x10cff6){return new Promise(function(_0x4d9fe0,_0x5bc6b8){var _0x38479d={'method':'GET','uri':_0x47e760+'label'+_0x54d6('0x46')+_0xba9cb6+'&'+_0x2f88e6,'auth':_0x4c7383,'json':!![]};return rp(_0x38479d)[_0x54d6('0xc')](function(_0x3af50){if(_0x3af50[_0x54d6('0xe')][_0x54d6('0x1b')]>0x0){var _0x375ad4=_0x3af50[_0x54d6('0xe')][0x0][_0x54d6('0xf')];_0x4d9fe0(_0x375ad4);}else{return createRemoteTag(_0xba9cb6,_0x4c7383,_0x47e760,_0x2f88e6)['then'](function(_0x3a4ffe){_0x4d9fe0(_0x3a4ffe);});}});});}function assignTagToIncident(_0x84926e,_0x41092d,_0x48745e,_0x1eb8c4,_0x307ac2){return new Promise(function(_0x376a11,_0x5c2869){var _0x5b35a0={'method':'POST','uri':_0x48745e+_0x54d6('0x47')+'?'+_0x307ac2,'body':{'label':_0x84926e,'table':_0x54d6('0x3c'),'id_type':_0x54d6('0x48'),'table_key':_0x1eb8c4[_0x54d6('0x42')],'title':_0x54d6('0x49')+_0x1eb8c4[_0x54d6('0x4a')],'id_display':_0x1eb8c4[_0x54d6('0x4a')]},'auth':_0x41092d,'json':!![]};return rp(_0x5b35a0)['then'](function(_0xb4e436){_0x376a11();})[_0x54d6('0x20')](function(){_0x376a11();});});}function manageTags(_0x1b96b7,_0x1ba8c6,_0x17ffb1,_0x491bdf,_0x5e7c2a,_0x4f013d,_0x59515f){return new Promise(function(_0x3706b4,_0x4815b9){var _0x420fe4=[];_0x1ba8c6[_0x54d6('0x2b')](function(_0x35bc43){_0x420fe4[_0x54d6('0x4b')](getRemoteTag(_0x35bc43,_0x17ffb1,_0x491bdf,_0x4f013d,_0x59515f));});return Promise[_0x54d6('0x4c')](_0x420fe4)['then'](function(_0x421f64){if(_0x421f64[_0x54d6('0x1b')]){logger[_0x54d6('0x19')]('['+[_0x1b96b7[_0x54d6('0x12')]()]+_0x54d6('0x4d'),_0x421f64);var _0x4019ab=[];_0x421f64[_0x54d6('0x2b')](function(_0x2e8a05){_0x4019ab[_0x54d6('0x4b')](assignTagToIncident(_0x2e8a05,_0x17ffb1,_0x491bdf,_0x5e7c2a,_0x4f013d));});return Promise[_0x54d6('0x4c')](_0x4019ab)[_0x54d6('0xc')](function(){_0x3706b4();})[_0x54d6('0x20')](function(){_0x3706b4();});}else{_0x3706b4();}});});}function getTags(_0x16956d,_0x447109,_0x5b3206,_0x2f22a2,_0x52bc88,_0x292029){return function(_0x5a2b31){return new Promise(function(_0x4a145a,_0x320ccd){var _0x2a9b31=[];var _0x6d645e=_0x2f22a2[_0x54d6('0x4e')];if(_0x6d645e&&_0x6d645e[_0x54d6('0x1b')]>0x0){_0x2a9b31=_[_0x54d6('0x4f')](_0x6d645e,_0x54d6('0x3a'));}if(_0x2a9b31[_0x54d6('0x1b')]>0x0){return manageTags(_0x16956d,_0x2a9b31,_0x447109,_0x5b3206,_0x5a2b31,_0x52bc88,_0x292029)[_0x54d6('0xc')](function(){_0x4a145a(_0x5a2b31);});}else{_0x4a145a(_0x5a2b31);}});};}function emit(_0x1a6262,_0x140dc6,_0x91b714){var _0x4838e4=_0x54d6('0x50')+_0x54d6('0x51')+_0x54d6('0x52')+_0x54d6('0x53');var _0x362e40={'uri':_0x1a6262+_0x54d6('0x54')+_0x91b714+_0x4838e4};io['to'](util['format'](_0x54d6('0x55'),_0x140dc6))[_0x54d6('0x56')](_0x54d6('0x57'),_0x362e40);}exports['cs']=function(_0x548a17,_0x4aed2c,_0x2fb322,_0x1413ce,_0x2fe010,_0x2cee23,_0x5a94eb,_0x3c9459){var _0x42eb3f={};var _0xc2b758={'user':_0x2cee23[_0x54d6('0x58')],'pass':_0x2cee23['password']};var _0x1d6203=_0x54d6('0x59');var _0x5d8eb4=_0x54d6('0x5a');_0x2cee23[_0x54d6('0x5b')]=intUtil['stripTrailingSlash'](_0x2cee23[_0x54d6('0x5b')]);_0x2cee23[_0x54d6('0x5c')]=intUtil[_0x54d6('0x5d')](_0x2cee23['serverUrl']);var _0x1c716e=util['format'](_0x54d6('0x5e'),_0x2cee23[_0x54d6('0x5b')]);_0x42eb3f['userEmail']=!_['isNil'](_0x1413ce)?_0x1413ce[_0x54d6('0x5f')]:null;_0x42eb3f[_0x54d6('0x1f')]=_0x2cee23[_0x54d6('0x5f')];_0x42eb3f[_0x54d6('0x24')]=_0x3c9459[_0x54d6('0x30')]()==='outbound'?_0x4aed2c['destcalleridnum']:_0x4aed2c[_0x54d6('0x60')];_0x42eb3f['callDirection']=_0x3c9459===_0x54d6('0x61')||_0x3c9459===_0x54d6('0x62')?_0x54d6('0x61'):_0x54d6('0x63');var _0x3ff33c=util[_0x54d6('0x64')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2cee23['serverUrl'],_0x4aed2c[_0x54d6('0x65')],md5(_0x4aed2c[_0x54d6('0x65')]));if(_0x2fe010&&_0x2fe010[_0x54d6('0x66')]){logger['info']('[QUEUE]',_0x54d6('0x67'));_0x4aed2c['recordingURL']=_0x3ff33c;}else if(_0x5a94eb&&_0x5a94eb[_0x54d6('0x68')]&&_0x5a94eb[_0x54d6('0x68')]!==_0x54d6('0x69')){logger[_0x54d6('0x19')](_0x54d6('0x6a'),'Recording\x20is\x20enabled!');_0x4aed2c[_0x54d6('0x6b')]=_0x3ff33c;}else{_0x4aed2c[_0x54d6('0x6b')]='';}return getAdminUser(_0x3c9459,_0xc2b758,_0x42eb3f,_0x1c716e,_0x5d8eb4,_0x1d6203)[_0x54d6('0xc')](getUser(_0x3c9459,_0xc2b758,_0x1c716e,_0x5d8eb4,_0x1d6203))[_0x54d6('0xc')](getEndUser(_0x3c9459,_0xc2b758,_0x1c716e,_0x5d8eb4,_0x1d6203))[_0x54d6('0xc')](getTicket(_0x3c9459,_0xc2b758,_0x1c716e,_0x2fb322,_0x4aed2c,_0x5d8eb4))['then'](function(_0x1fcd8f){logger[_0x54d6('0x19')](util[_0x54d6('0x64')](_0x54d6('0x6c'),_0x1fcd8f['ticketId']));logger['info'](util[_0x54d6('0x64')](_0x54d6('0x6d'),_0x3c9459));if(_0x3c9459!==_0x54d6('0x62')){logger[_0x54d6('0x19')]('['+[_0x3c9459[_0x54d6('0x12')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x2cee23[_0x54d6('0x5b')],_0x1413ce[_0x54d6('0x3a')],_0x1fcd8f[_0x54d6('0x42')]);}})[_0x54d6('0x20')](function(_0x452b0e){logger['error']('['+[_0x3c9459[_0x54d6('0x12')]()]+_0x54d6('0x6e'),util[_0x54d6('0x6f')](_0x452b0e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xb0f1=['stripTrailingSlash','serverUrl','%s/api/now/table/','outbound','destcalleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','sys_id','info','toUpperCase','catch','error','message','],\x20getUser\x20input\x20crm','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','length','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','forEach','picklist','type','customField','nameField','toString','includes','idField','toLowerCase','content','Variable','name',']\x20getTicket\x20input\x20crm','endUserId','POST','incident','assign','Subjects','getString','Descriptions','Fields','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','ticketId','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri'];(function(_0x84eba4,_0x150755){var _0x5258bb=function(_0x2e8dad){while(--_0x2e8dad){_0x84eba4['push'](_0x84eba4['shift']());}};_0x5258bb(++_0x150755);}(_0xb0f1,0x14b));var _0x1b0f=function(_0x2cfb58,_0x3d9412){_0x2cfb58=_0x2cfb58-0x0;var _0xd99951=_0xb0f1[_0x2cfb58];return _0xd99951;};'use strict';var _=require('lodash');var Promise=require(_0x1b0f('0x0'));var rp=require(_0x1b0f('0x1'));var util=require('util');var md5=require('md5');var Redis=require(_0x1b0f('0x2'));var intUtil=require(_0x1b0f('0x3'));var config=require(_0x1b0f('0x4'));var logger=require(_0x1b0f('0x5'))(_0x1b0f('0x6'));config[_0x1b0f('0x7')]=_['defaults'](config['redis'],{'host':_0x1b0f('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x1b0f('0x7')]));function getAdminUser(_0xe3a70a,_0x1705db,_0x3e31db,_0x4caa75,_0x30617c,_0x14fbaa){return new Promise(function(_0x4642b0,_0x149d35){var _0xe109e4={'method':_0x1b0f('0x9'),'uri':_0x4caa75+_0x1b0f('0xa')+'&'+_0x30617c+'&'+_0x14fbaa,'auth':_0x1705db,'json':!![]};return rp(_0xe109e4)[_0x1b0f('0xb')](function(_0x29f365){if(_0x29f365[_0x1b0f('0xc')]['length']>0x0){_0x3e31db[_0x1b0f('0xd')]=_0x29f365[_0x1b0f('0xc')][0x0][_0x1b0f('0xe')];}logger[_0x1b0f('0xf')]('['+[_0xe3a70a[_0x1b0f('0x10')]()]+'],\x20getAdminUser\x20crm',_0x3e31db);_0x4642b0(_0x3e31db);})[_0x1b0f('0x11')](function(_0x264732){logger[_0x1b0f('0x12')]('['+[_0xe3a70a[_0x1b0f('0x10')]()]+']',_0x264732[_0x1b0f('0x13')]);_0x149d35(_0x264732['message']);});});}function getUser(_0x1afce4,_0x190ed2,_0x4d1db3,_0x164c86,_0x8e9d0a){return function(_0x208061){logger['info']('['+[_0x1afce4['toUpperCase']()]+_0x1b0f('0x14'),_0x208061);return new Promise(function(_0x37106c,_0x350e9e){if(intUtil['validateEmail'](_0x208061['userEmail'])){var _0x3c52eb={'method':_0x1b0f('0x9'),'uri':_0x4d1db3+_0x1b0f('0x15')+_0x208061[_0x1b0f('0x16')]+'&'+_0x164c86+'&'+_0x8e9d0a,'auth':_0x190ed2,'json':!![]};logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x17'),_0x3c52eb);return rp(_0x3c52eb)[_0x1b0f('0xb')](function(_0x49ecf1){logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+'],\x20getUser\x20entity',_0x49ecf1);if(_0x49ecf1[_0x1b0f('0xc')][_0x1b0f('0x18')]>0x0&&String(_0x49ecf1[_0x1b0f('0xc')][0x0]['active'])===_0x1b0f('0x19')){_0x208061[_0x1b0f('0x1a')]=_0x49ecf1[_0x1b0f('0xc')][0x0]['sys_id'];}else{_0x208061['userId']=_0x208061[_0x1b0f('0xd')];_0x208061['userEmail']=_0x208061[_0x1b0f('0x1b')];}logger['info']('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x1c'),_0x208061);_0x37106c(_0x208061);})[_0x1b0f('0x11')](function(_0x5cf242){logger[_0x1b0f('0x12')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+']',_0x5cf242[_0x1b0f('0x13')]);_0x350e9e(_0x5cf242[_0x1b0f('0x13')]);});}else{logger[_0x1b0f('0xf')]('['+[_0x1afce4[_0x1b0f('0x10')]()]+_0x1b0f('0x1d'));_0x208061[_0x1b0f('0x1a')]=_0x208061[_0x1b0f('0xd')];_0x208061[_0x1b0f('0x16')]=_0x208061[_0x1b0f('0x1b')];_0x37106c(_0x208061);}});};}function createEndUser(_0x228d66,_0x29d4d6,_0x4578f1,_0x10debd,_0x9b6983){logger[_0x1b0f('0xf')]('['+[_0x228d66[_0x1b0f('0x10')]()]+'],\x20createEndUser\x20input\x20crm',_0x4578f1);return new Promise(function(_0x504229,_0x1b012f){var _0x50e3c7={'method':'POST','uri':_0x10debd+_0x1b0f('0x1e')+_0x9b6983,'body':{'user_name':_0x4578f1[_0x1b0f('0x1f')],'roles':_0x1b0f('0x20'),'first_name':_0x4578f1[_0x1b0f('0x1f')],'active':_0x1b0f('0x19'),'date_format':_0x1b0f('0x21'),'phone':_0x4578f1[_0x1b0f('0x1f')]},'auth':_0x29d4d6,'json':!![]};return rp(_0x50e3c7)[_0x1b0f('0xb')](function(_0x474598){logger[_0x1b0f('0xf')]('['+[_0x228d66[_0x1b0f('0x10')]()]+_0x1b0f('0x22'),_0x474598[_0x1b0f('0xc')]);_0x4578f1['endUserId']=_0x474598[_0x1b0f('0xc')][_0x1b0f('0xe')];_0x504229(_0x4578f1);})['catch'](function(_0x481ba4){logger[_0x1b0f('0x12')]('['+[_0x228d66[_0x1b0f('0x10')]()]+']',_0x481ba4[_0x1b0f('0x13')]);_0x1b012f(_0x481ba4['message']);});});}function getEndUser(_0xe2b223,_0x4fb3d0,_0x4dc693,_0x22da16,_0x32ddc6){return function(_0xb0989f){logger['info']('['+[_0xe2b223[_0x1b0f('0x10')]()]+_0x1b0f('0x23'),_0xb0989f);return new Promise(function(_0x7cf5bb,_0xd07e0a){var _0x4c6edd={'method':_0x1b0f('0x9'),'uri':_0x4dc693+_0x1b0f('0x24')+_0xb0989f['endUserNumber']+'&'+_0x22da16+'&'+_0x32ddc6,'auth':_0x4fb3d0,'json':!![]};return rp(_0x4c6edd)[_0x1b0f('0xb')](function(_0x3c069d){if(_0x3c069d[_0x1b0f('0xc')]['length']>0x0){_0xb0989f['endUserId']=_0x3c069d[_0x1b0f('0xc')][0x0]['sys_id'];logger[_0x1b0f('0xf')]('['+[_0xe2b223['toUpperCase']()]+_0x1b0f('0x25'),_0xb0989f);_0x7cf5bb(_0xb0989f);}else{return createEndUser(_0xe2b223,_0x4fb3d0,_0xb0989f,_0x4dc693,_0x22da16)['then'](function(_0x58638c){logger[_0x1b0f('0xf')]('['+[_0xe2b223[_0x1b0f('0x10')]()]+'],\x20createEndUser\x20crm',_0x58638c);_0x7cf5bb(_0x58638c);});}})[_0x1b0f('0x11')](function(_0x90795){logger[_0x1b0f('0x12')]('['+[_0xe2b223['toUpperCase']()]+']',_0x90795[_0x1b0f('0x13')]);_0xd07e0a(_0x90795[_0x1b0f('0x13')]);});});};}function getCustomFields(_0x4091da,_0x12919e){var _0x21ea21={};if(_0x4091da['length']>0x0){_[_0x1b0f('0x26')](_0x4091da,function(_0x4ca378){if(_['includes'](['string',_0x1b0f('0x27')],_0x4ca378[_0x1b0f('0x28')])&&_0x4ca378['nameField']&&!_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2a')]['toLowerCase']()]=_0x4ca378['content'][_0x1b0f('0x2b')]();}else if(_[_0x1b0f('0x2c')](['string',_0x1b0f('0x27')],_0x4ca378[_0x1b0f('0x28')])&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')][_0x1b0f('0x2e')]()]=_0x4ca378[_0x1b0f('0x2f')][_0x1b0f('0x2b')]();}else if(_0x4ca378['type']==='variable'&&_0x4ca378['variableName']&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378['customField']){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')]['toLowerCase']()]=_0x12919e[_0x4ca378['variableName']][_0x1b0f('0x2b')]();}else if(_0x4ca378[_0x1b0f('0x28')]==='customVariable'&&_0x4ca378['Variable']&&_0x4ca378[_0x1b0f('0x30')][_0x1b0f('0x31')]&&_0x4ca378[_0x1b0f('0x2d')]&&_0x4ca378[_0x1b0f('0x29')]){_0x21ea21[_0x4ca378[_0x1b0f('0x2d')][_0x1b0f('0x2e')]()]=_0x12919e[_0x4ca378[_0x1b0f('0x30')][_0x1b0f('0x31')][_0x1b0f('0x2e')]()][_0x1b0f('0x2b')]();}});}return _0x21ea21;}function getTicket(_0x143d97,_0xf9bc23,_0x4c806b,_0x2fc7ef,_0x2ae859,_0x5421f4){return function(_0x3dc7d5){logger[_0x1b0f('0xf')]('['+[_0x143d97[_0x1b0f('0x10')]()]+_0x1b0f('0x32'),_0x3dc7d5);return new Promise(function(_0x4050e4,_0x471e8a){var _0x1f93f7=_0x143d97[_0x1b0f('0x2e')]()==='outbound'?_0x3dc7d5[_0x1b0f('0x1a')]:_0x3dc7d5[_0x1b0f('0x33')];var _0x17ec83={'method':_0x1b0f('0x34'),'uri':_0x4c806b+_0x1b0f('0x35')+'?'+_0x5421f4,'body':Object[_0x1b0f('0x36')]({},{'active':_0x1b0f('0x19'),'caller_id':_0x1f93f7,'assigned_to':_0x3dc7d5[_0x1b0f('0x1a')],'short_description':intUtil['getString'](_0x2fc7ef[_0x1b0f('0x37')],_0x2ae859,'\x20'),'description':intUtil[_0x1b0f('0x38')](_0x2fc7ef[_0x1b0f('0x39')],_0x2ae859,'\x0a')},getCustomFields(_0x2fc7ef[_0x1b0f('0x3a')],_0x2ae859)),'auth':_0xf9bc23,'json':!![]};return rp(_0x17ec83)[_0x1b0f('0xb')](function(_0x4853b2){logger[_0x1b0f('0xf')]('['+[_0x143d97[_0x1b0f('0x10')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x4853b2[_0x1b0f('0xc')]);_0x3dc7d5['ticketId']=_0x4853b2[_0x1b0f('0xc')]['sys_id'];_0x3dc7d5[_0x1b0f('0x3b')]=_0x4853b2[_0x1b0f('0xc')]['number'];logger['info']('['+[_0x143d97['toUpperCase']()]+_0x1b0f('0x3c'),_0x3dc7d5);_0x4050e4(_0x3dc7d5);})[_0x1b0f('0x11')](function(_0x36dbd9){logger[_0x1b0f('0x12')]('['+[_0x143d97[_0x1b0f('0x10')]()]+']',_0x36dbd9[_0x1b0f('0x13')]);_0x471e8a(_0x36dbd9[_0x1b0f('0x13')]);});});};}function createRemoteTag(_0x27d08e,_0xcff1e5,_0x438256,_0x55de4b){return new Promise(function(_0x452d5f,_0x1876b7){var _0x5d5dc3={'method':_0x1b0f('0x34'),'uri':_0x438256+_0x1b0f('0x3d')+'?'+_0x55de4b,'body':{'short_description':_0x27d08e,'global':!![],'active':!![],'name':_0x27d08e},'auth':_0xcff1e5,'json':!![]};return rp(_0x5d5dc3)[_0x1b0f('0xb')](function(_0x1e5b46){var _0x5d20f7=_0x1e5b46[_0x1b0f('0xc')][_0x1b0f('0xe')];_0x452d5f(_0x5d20f7);});});}function getRemoteTag(_0x413be6,_0x3cedd8,_0x26995a,_0x1f540e,_0x1ece0f){return new Promise(function(_0x280fc8,_0x4b0d62){var _0x16a90b={'method':_0x1b0f('0x9'),'uri':_0x26995a+_0x1b0f('0x3d')+_0x1b0f('0x3e')+_0x413be6+'&'+_0x1f540e,'auth':_0x3cedd8,'json':!![]};return rp(_0x16a90b)[_0x1b0f('0xb')](function(_0x4de97a){if(_0x4de97a[_0x1b0f('0xc')][_0x1b0f('0x18')]>0x0){var _0x3811b8=_0x4de97a[_0x1b0f('0xc')][0x0][_0x1b0f('0xe')];_0x280fc8(_0x3811b8);}else{return createRemoteTag(_0x413be6,_0x3cedd8,_0x26995a,_0x1f540e)[_0x1b0f('0xb')](function(_0x288967){_0x280fc8(_0x288967);});}});});}function assignTagToIncident(_0x40a5e7,_0x346e2c,_0x1b52ed,_0x1853c0,_0x5cdf1b){return new Promise(function(_0x4473e2,_0x143d9a){var _0x4d60ea={'method':_0x1b0f('0x34'),'uri':_0x1b52ed+_0x1b0f('0x3f')+'?'+_0x5cdf1b,'body':{'label':_0x40a5e7,'table':_0x1b0f('0x35'),'id_type':_0x1b0f('0x40'),'table_key':_0x1853c0[_0x1b0f('0x41')],'title':_0x1b0f('0x42')+_0x1853c0['ticketNumber'],'id_display':_0x1853c0[_0x1b0f('0x3b')]},'auth':_0x346e2c,'json':!![]};return rp(_0x4d60ea)[_0x1b0f('0xb')](function(_0x539edf){_0x4473e2();})[_0x1b0f('0x11')](function(){_0x4473e2();});});}function manageTags(_0x38e89e,_0x3469b3,_0x39fe3b,_0xfaa03e,_0x1e1be4,_0x4b7b54,_0x64d19f){return new Promise(function(_0x1c9730,_0x4cac29){var _0xa20cb1=[];_0x3469b3[_0x1b0f('0x26')](function(_0x343991){_0xa20cb1[_0x1b0f('0x43')](getRemoteTag(_0x343991,_0x39fe3b,_0xfaa03e,_0x4b7b54,_0x64d19f));});return Promise[_0x1b0f('0x44')](_0xa20cb1)[_0x1b0f('0xb')](function(_0x5c309b){if(_0x5c309b[_0x1b0f('0x18')]){logger[_0x1b0f('0xf')]('['+[_0x38e89e[_0x1b0f('0x10')]()]+_0x1b0f('0x45'),_0x5c309b);var _0x2c2b86=[];_0x5c309b[_0x1b0f('0x26')](function(_0x2deeaf){_0x2c2b86['push'](assignTagToIncident(_0x2deeaf,_0x39fe3b,_0xfaa03e,_0x1e1be4,_0x4b7b54));});return Promise[_0x1b0f('0x44')](_0x2c2b86)[_0x1b0f('0xb')](function(){_0x1c9730();})[_0x1b0f('0x11')](function(){_0x1c9730();});}else{_0x1c9730();}});});}function getTags(_0x1fe0f6,_0x2cc95a,_0x572dc6,_0x2ec669,_0x4ec238,_0x27cebe){return function(_0x1a2876){return new Promise(function(_0x5a75b5,_0x23a5c5){var _0x142d03=[];var _0x154656=_0x2ec669[_0x1b0f('0x46')];if(_0x154656&&_0x154656['length']>0x0){_0x142d03=_[_0x1b0f('0x47')](_0x154656,'name');}if(_0x142d03[_0x1b0f('0x18')]>0x0){return manageTags(_0x1fe0f6,_0x142d03,_0x2cc95a,_0x572dc6,_0x1a2876,_0x4ec238,_0x27cebe)[_0x1b0f('0xb')](function(){_0x5a75b5(_0x1a2876);});}else{_0x5a75b5(_0x1a2876);}});};}function emit(_0x222857,_0x288c2e,_0x210d8d){var _0xf8bf49=_0x1b0f('0x48')+_0x1b0f('0x49')+_0x1b0f('0x4a')+'%255EORDERBYDESCnumber';var _0x4a4d6e={'uri':_0x222857+_0x1b0f('0x4b')+_0x210d8d+_0xf8bf49};io['to'](util[_0x1b0f('0x4c')](_0x1b0f('0x4d'),_0x288c2e))[_0x1b0f('0x4e')](_0x1b0f('0x4f'),_0x4a4d6e);}exports['cs']=function(_0x4c6904,_0x288791,_0xb9fa27,_0x53143c,_0x5f15f0,_0x2d66f2,_0x4f5402,_0x28a527){var _0xdcb071={};var _0x26f06b={'user':_0x2d66f2[_0x1b0f('0x50')],'pass':_0x2d66f2[_0x1b0f('0x51')]};var _0x495d01=_0x1b0f('0x52');var _0x490013=_0x1b0f('0x53');_0x2d66f2[_0x1b0f('0x54')]=intUtil[_0x1b0f('0x55')](_0x2d66f2[_0x1b0f('0x54')]);_0x2d66f2['serverUrl']=intUtil['stripTrailingSlash'](_0x2d66f2[_0x1b0f('0x56')]);var _0x2ddf66=util[_0x1b0f('0x4c')](_0x1b0f('0x57'),_0x2d66f2[_0x1b0f('0x54')]);_0xdcb071[_0x1b0f('0x16')]=!_['isNil'](_0x53143c)?_0x53143c['email']:null;_0xdcb071[_0x1b0f('0x1b')]=_0x2d66f2['email'];_0xdcb071[_0x1b0f('0x1f')]=_0x28a527[_0x1b0f('0x2e')]()===_0x1b0f('0x58')?_0x288791[_0x1b0f('0x59')]:_0x288791['calleridnum'];_0xdcb071[_0x1b0f('0x5a')]=_0x28a527===_0x1b0f('0x5b')||_0x28a527===_0x1b0f('0x5c')?_0x1b0f('0x5b'):_0x1b0f('0x58');var _0x144349=util['format'](_0x1b0f('0x5d'),_0x2d66f2[_0x1b0f('0x56')],_0x288791[_0x1b0f('0x5e')],md5(_0x288791[_0x1b0f('0x5e')]));if(_0x5f15f0&&_0x5f15f0['monitor_format']){logger['info'](_0x1b0f('0x5f'),_0x1b0f('0x60'));_0x288791[_0x1b0f('0x61')]=_0x144349;}else if(_0x4f5402&&_0x4f5402[_0x1b0f('0x62')]&&_0x4f5402['recordingFormat']!=='none'){logger[_0x1b0f('0xf')](_0x1b0f('0x63'),'Recording\x20is\x20enabled!');_0x288791[_0x1b0f('0x61')]=_0x144349;}else{_0x288791[_0x1b0f('0x61')]='';}return getAdminUser(_0x28a527,_0x26f06b,_0xdcb071,_0x2ddf66,_0x490013,_0x495d01)[_0x1b0f('0xb')](getUser(_0x28a527,_0x26f06b,_0x2ddf66,_0x490013,_0x495d01))[_0x1b0f('0xb')](getEndUser(_0x28a527,_0x26f06b,_0x2ddf66,_0x490013,_0x495d01))[_0x1b0f('0xb')](getTicket(_0x28a527,_0x26f06b,_0x2ddf66,_0xb9fa27,_0x288791,_0x490013))[_0x1b0f('0xb')](function(_0x4de014){logger[_0x1b0f('0xf')](util[_0x1b0f('0x4c')](_0x1b0f('0x64'),_0x4de014['ticketId']));logger['info'](util[_0x1b0f('0x4c')]('call\x20direction:\x20%s',_0x28a527));if(_0x28a527!=='unmanaged'){logger[_0x1b0f('0xf')]('['+[_0x28a527['toUpperCase']()]+']',_0x1b0f('0x65'));emit(_0x2d66f2[_0x1b0f('0x54')],_0x53143c['name'],_0x4de014[_0x1b0f('0x41')]);}})[_0x1b0f('0x11')](function(_0xdc9086){logger[_0x1b0f('0x12')]('['+[_0x28a527[_0x1b0f('0x10')]()]+_0x1b0f('0x66'),util[_0x1b0f('0x67')](_0xdc9086,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file