// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa9e0=['validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','then','],\x20getUser\x20entity','userId','adminEmail','],\x20getUser\x20crm','catch','],\x20createEndUser\x20input\x20crm','POST','sys_user?','user','endUserNumber','true','System','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','length','forEach','type','customField','idField','content','toString','toLowerCase','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema',']\x20getTicket\x20crm','label','Incident','ticketId','Incident\x20-\x20','ticketNumber','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','password','sysparm_limit=1','sysparm_display_value=true','serverUrl','stripTrailingSlash','%s/api/now/table/','remoteUri','email','destcalleridnum','calleridnum','queue','abandoned','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','request-promise','ioredis','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','adminId','result','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','error','message'];(function(_0xbb091,_0x3fe7ee){var _0x467a04=function(_0x3a978d){while(--_0x3a978d){_0xbb091['push'](_0xbb091['shift']());}};_0x467a04(++_0x3fe7ee);}(_0xa9e0,0x123));var _0x0a9e=function(_0x2f3848,_0x48564d){_0x2f3848=_0x2f3848-0x0;var _0x102668=_0xa9e0[_0x2f3848];return _0x102668;};'use strict';var _=require(_0x0a9e('0x0'));var Promise=require(_0x0a9e('0x1'));var rp=require(_0x0a9e('0x2'));var util=require('util');var md5=require('md5');var Redis=require(_0x0a9e('0x3'));var intUtil=require('./util');var config=require(_0x0a9e('0x4'));var logger=require(_0x0a9e('0x5'))(_0x0a9e('0x6'));config[_0x0a9e('0x7')]=_[_0x0a9e('0x8')](config['redis'],{'host':_0x0a9e('0x9'),'port':0x18eb});var io=require(_0x0a9e('0xa'))(new Redis(config[_0x0a9e('0x7')]));function getAdminUser(_0x5f41ea,_0x503809,_0xe42b77,_0x56465b,_0x52cace,_0x39753a){return new Promise(function(_0xf81284,_0x307b3e){var _0x3ab53f={'method':_0x0a9e('0xb'),'uri':_0x56465b+_0x0a9e('0xc')+'&'+_0x52cace+'&'+_0x39753a,'auth':_0x503809,'json':!![]};return rp(_0x3ab53f)['then'](function(_0x50dfb2){if(_0x50dfb2['result']['length']>0x0){_0xe42b77[_0x0a9e('0xd')]=_0x50dfb2[_0x0a9e('0xe')][0x0][_0x0a9e('0xf')];}logger[_0x0a9e('0x10')]('['+[_0x5f41ea[_0x0a9e('0x11')]()]+_0x0a9e('0x12'),_0xe42b77);_0xf81284(_0xe42b77);})['catch'](function(_0x4283ce){logger[_0x0a9e('0x13')]('['+[_0x5f41ea[_0x0a9e('0x11')]()]+']',_0x4283ce[_0x0a9e('0x14')]);_0x307b3e(_0x4283ce[_0x0a9e('0x14')]);});});}function getUser(_0x4d5611,_0x52a03d,_0x22dccb,_0x5d0880,_0x1985b6){return function(_0x519dfd){logger[_0x0a9e('0x10')]('['+[_0x4d5611[_0x0a9e('0x11')]()]+'],\x20getUser\x20input\x20crm',_0x519dfd);return new Promise(function(_0x225616,_0x5a0a06){if(intUtil[_0x0a9e('0x15')](_0x519dfd[_0x0a9e('0x16')])){var _0x106033={'method':_0x0a9e('0xb'),'uri':_0x22dccb+_0x0a9e('0x17')+_0x519dfd[_0x0a9e('0x16')]+'&'+_0x5d0880+'&'+_0x1985b6,'auth':_0x52a03d,'json':!![]};logger[_0x0a9e('0x10')]('['+[_0x4d5611[_0x0a9e('0x11')]()]+_0x0a9e('0x18'),_0x106033);return rp(_0x106033)[_0x0a9e('0x19')](function(_0x1c696a){logger[_0x0a9e('0x10')]('['+[_0x4d5611['toUpperCase']()]+_0x0a9e('0x1a'),_0x1c696a);if(_0x1c696a[_0x0a9e('0xe')]['length']>0x0&&String(_0x1c696a[_0x0a9e('0xe')][0x0]['active'])==='true'){_0x519dfd[_0x0a9e('0x1b')]=_0x1c696a[_0x0a9e('0xe')][0x0][_0x0a9e('0xf')];}else{_0x519dfd[_0x0a9e('0x1b')]=_0x519dfd['adminId'];_0x519dfd[_0x0a9e('0x16')]=_0x519dfd[_0x0a9e('0x1c')];}logger[_0x0a9e('0x10')]('['+[_0x4d5611[_0x0a9e('0x11')]()]+_0x0a9e('0x1d'),_0x519dfd);_0x225616(_0x519dfd);})[_0x0a9e('0x1e')](function(_0x16b1ca){logger['error']('['+[_0x4d5611['toUpperCase']()]+']',_0x16b1ca[_0x0a9e('0x14')]);_0x5a0a06(_0x16b1ca[_0x0a9e('0x14')]);});}else{logger[_0x0a9e('0x10')]('['+[_0x4d5611[_0x0a9e('0x11')]()]+']\x20using\x20admin\x20profile');_0x519dfd[_0x0a9e('0x1b')]=_0x519dfd['adminId'];_0x519dfd[_0x0a9e('0x16')]=_0x519dfd['adminEmail'];_0x225616(_0x519dfd);}});};}function createEndUser(_0x1dc186,_0x34dc65,_0x25fba9,_0x14433c,_0x140511){logger[_0x0a9e('0x10')]('['+[_0x1dc186[_0x0a9e('0x11')]()]+_0x0a9e('0x1f'),_0x25fba9);return new Promise(function(_0x5a101a,_0x3652a7){var _0x468813={'method':_0x0a9e('0x20'),'uri':_0x14433c+_0x0a9e('0x21')+_0x140511,'body':{'user_name':_0x25fba9['endUserNumber'],'roles':_0x0a9e('0x22'),'first_name':_0x25fba9[_0x0a9e('0x23')],'active':_0x0a9e('0x24'),'date_format':_0x0a9e('0x25'),'phone':_0x25fba9[_0x0a9e('0x23')]},'auth':_0x34dc65,'json':!![]};return rp(_0x468813)[_0x0a9e('0x19')](function(_0x296f41){logger[_0x0a9e('0x10')]('['+[_0x1dc186[_0x0a9e('0x11')]()]+'],\x20EndUser\x20schema',_0x296f41[_0x0a9e('0xe')]);_0x25fba9['endUserId']=_0x296f41[_0x0a9e('0xe')][_0x0a9e('0xf')];_0x5a101a(_0x25fba9);})[_0x0a9e('0x1e')](function(_0x33bdb7){logger[_0x0a9e('0x13')]('['+[_0x1dc186['toUpperCase']()]+']',_0x33bdb7[_0x0a9e('0x14')]);_0x3652a7(_0x33bdb7[_0x0a9e('0x14')]);});});}function getEndUser(_0x40cb85,_0x2da5c0,_0x2b45ea,_0x409319,_0x332d35){return function(_0x39e565){logger['info']('['+[_0x40cb85[_0x0a9e('0x11')]()]+'],\x20getEndUser\x20input\x20crm',_0x39e565);return new Promise(function(_0x2cc7a0,_0x14b13f){var _0x2b7e7f={'method':_0x0a9e('0xb'),'uri':_0x2b45ea+'sys_user?sysparm_query=phone%3D'+_0x39e565[_0x0a9e('0x23')]+'&'+_0x409319+'&'+_0x332d35,'auth':_0x2da5c0,'json':!![]};return rp(_0x2b7e7f)[_0x0a9e('0x19')](function(_0x1fa90d){if(_0x1fa90d[_0x0a9e('0xe')]['length']>0x0){_0x39e565['endUserId']=_0x1fa90d[_0x0a9e('0xe')][0x0]['sys_id'];logger[_0x0a9e('0x10')]('['+[_0x40cb85[_0x0a9e('0x11')]()]+_0x0a9e('0x26'),_0x39e565);_0x2cc7a0(_0x39e565);}else{return createEndUser(_0x40cb85,_0x2da5c0,_0x39e565,_0x2b45ea,_0x409319)[_0x0a9e('0x19')](function(_0x4f41ae){logger[_0x0a9e('0x10')]('['+[_0x40cb85[_0x0a9e('0x11')]()]+_0x0a9e('0x27'),_0x4f41ae);_0x2cc7a0(_0x4f41ae);});}})['catch'](function(_0x1dbf74){logger[_0x0a9e('0x13')]('['+[_0x40cb85[_0x0a9e('0x11')]()]+']',_0x1dbf74['message']);_0x14b13f(_0x1dbf74['message']);});});};}function getCustomFields(_0x11b61d,_0x40d766){var _0x5adda1={};if(_0x11b61d[_0x0a9e('0x28')]>0x0){_[_0x0a9e('0x29')](_0x11b61d,function(_0x2e1b3a){if(_0x2e1b3a[_0x0a9e('0x2a')]==='string'&&_0x2e1b3a['nameField']&&!_0x2e1b3a[_0x0a9e('0x2b')]){_0x5adda1[_0x2e1b3a[_0x0a9e('0x2c')]['toLowerCase']()]=_0x2e1b3a[_0x0a9e('0x2d')][_0x0a9e('0x2e')]();}else if(_0x2e1b3a[_0x0a9e('0x2a')]==='string'&&_0x2e1b3a[_0x0a9e('0x2c')]&&_0x2e1b3a[_0x0a9e('0x2b')]){_0x5adda1[_0x2e1b3a[_0x0a9e('0x2c')][_0x0a9e('0x2f')]()]=_0x2e1b3a[_0x0a9e('0x2d')][_0x0a9e('0x2e')]();}else if(_0x2e1b3a[_0x0a9e('0x2a')]===_0x0a9e('0x30')&&_0x2e1b3a[_0x0a9e('0x31')]&&_0x2e1b3a[_0x0a9e('0x2c')]&&_0x2e1b3a[_0x0a9e('0x2b')]){_0x5adda1[_0x2e1b3a[_0x0a9e('0x2c')][_0x0a9e('0x2f')]()]=_0x40d766[_0x2e1b3a[_0x0a9e('0x31')]][_0x0a9e('0x2e')]();}else if(_0x2e1b3a['type']==='customVariable'&&_0x2e1b3a[_0x0a9e('0x32')]&&_0x2e1b3a[_0x0a9e('0x32')][_0x0a9e('0x33')]&&_0x2e1b3a[_0x0a9e('0x2c')]&&_0x2e1b3a[_0x0a9e('0x2b')]){_0x5adda1[_0x2e1b3a[_0x0a9e('0x2c')][_0x0a9e('0x2f')]()]=_0x40d766[_0x2e1b3a[_0x0a9e('0x32')][_0x0a9e('0x33')][_0x0a9e('0x2f')]()][_0x0a9e('0x2e')]();}});}return _0x5adda1;}function getTicket(_0x35ed4a,_0x5026aa,_0x117c99,_0x138b8b,_0xdd268f,_0xfbd5ad){return function(_0x2e8caf){logger[_0x0a9e('0x10')]('['+[_0x35ed4a[_0x0a9e('0x11')]()]+_0x0a9e('0x34'),_0x2e8caf);return new Promise(function(_0x59afe8,_0x2e9d90){var _0x48fd45=_0x35ed4a[_0x0a9e('0x2f')]()===_0x0a9e('0x35')?_0x2e8caf[_0x0a9e('0x1b')]:_0x2e8caf['endUserId'];var _0x14bec2={'method':_0x0a9e('0x20'),'uri':_0x117c99+_0x0a9e('0x36')+'?'+_0xfbd5ad,'body':Object[_0x0a9e('0x37')]({},{'active':_0x0a9e('0x24'),'caller_id':_0x48fd45,'assigned_to':_0x2e8caf[_0x0a9e('0x1b')],'short_description':intUtil[_0x0a9e('0x38')](_0x138b8b['Subjects'],_0xdd268f,'\x20'),'description':intUtil[_0x0a9e('0x38')](_0x138b8b[_0x0a9e('0x39')],_0xdd268f,'\x0a')},getCustomFields(_0x138b8b[_0x0a9e('0x3a')],_0xdd268f)),'auth':_0x5026aa,'json':!![]};return rp(_0x14bec2)[_0x0a9e('0x19')](function(_0x409789){logger[_0x0a9e('0x10')]('['+[_0x35ed4a[_0x0a9e('0x11')]()]+_0x0a9e('0x3b'),_0x409789[_0x0a9e('0xe')]);_0x2e8caf['ticketId']=_0x409789[_0x0a9e('0xe')][_0x0a9e('0xf')];_0x2e8caf['ticketNumber']=_0x409789['result']['number'];logger[_0x0a9e('0x10')]('['+[_0x35ed4a[_0x0a9e('0x11')]()]+_0x0a9e('0x3c'),_0x2e8caf);_0x59afe8(_0x2e8caf);})[_0x0a9e('0x1e')](function(_0x61bb17){logger[_0x0a9e('0x13')]('['+[_0x35ed4a[_0x0a9e('0x11')]()]+']',_0x61bb17[_0x0a9e('0x14')]);_0x2e9d90(_0x61bb17['message']);});});};}function createRemoteTag(_0x4b1b9f,_0x53975a,_0x39d77d,_0x204173){return new Promise(function(_0x14d602,_0x5bb3ed){var _0x2b69d9={'method':_0x0a9e('0x20'),'uri':_0x39d77d+'label'+'?'+_0x204173,'body':{'short_description':_0x4b1b9f,'global':!![],'active':!![],'name':_0x4b1b9f},'auth':_0x53975a,'json':!![]};return rp(_0x2b69d9)['then'](function(_0x2ef381){var _0x59c6ff=_0x2ef381[_0x0a9e('0xe')]['sys_id'];_0x14d602(_0x59c6ff);});});}function getRemoteTag(_0x2e5e62,_0x3c20b2,_0x439340,_0x53613a,_0x2f82da){return new Promise(function(_0x1bf38a,_0x508b47){var _0x50f687={'method':_0x0a9e('0xb'),'uri':_0x439340+_0x0a9e('0x3d')+'?sysparm_query=name%3D'+_0x2e5e62+'&'+_0x53613a,'auth':_0x3c20b2,'json':!![]};return rp(_0x50f687)[_0x0a9e('0x19')](function(_0x5ce9ac){if(_0x5ce9ac[_0x0a9e('0xe')]['length']>0x0){var _0xe22ccc=_0x5ce9ac['result'][0x0]['sys_id'];_0x1bf38a(_0xe22ccc);}else{return createRemoteTag(_0x2e5e62,_0x3c20b2,_0x439340,_0x53613a)['then'](function(_0x2da03c){_0x1bf38a(_0x2da03c);});}});});}function assignTagToIncident(_0x47de4c,_0x2f7092,_0x65432,_0x3cfd00,_0x19b4df){return new Promise(function(_0x232830,_0x272738){var _0xd10662={'method':_0x0a9e('0x20'),'uri':_0x65432+'label_entry'+'?'+_0x19b4df,'body':{'label':_0x47de4c,'table':_0x0a9e('0x36'),'id_type':_0x0a9e('0x3e'),'table_key':_0x3cfd00[_0x0a9e('0x3f')],'title':_0x0a9e('0x40')+_0x3cfd00[_0x0a9e('0x41')],'id_display':_0x3cfd00[_0x0a9e('0x41')]},'auth':_0x2f7092,'json':!![]};return rp(_0xd10662)['then'](function(_0x956fbe){_0x232830();})[_0x0a9e('0x1e')](function(){_0x232830();});});}function manageTags(_0x5239ef,_0x3649cc,_0x5cc8fb,_0x20c668,_0x5ba1f9,_0x4b3c1a,_0x5674ee){return new Promise(function(_0x273cb5,_0x49d231){var _0x2244d6=[];_0x3649cc[_0x0a9e('0x29')](function(_0x261adb){_0x2244d6[_0x0a9e('0x42')](getRemoteTag(_0x261adb,_0x5cc8fb,_0x20c668,_0x4b3c1a,_0x5674ee));});return Promise[_0x0a9e('0x43')](_0x2244d6)[_0x0a9e('0x19')](function(_0x49eed0){if(_0x49eed0[_0x0a9e('0x28')]){logger['info']('['+[_0x5239ef[_0x0a9e('0x11')]()]+_0x0a9e('0x44'),_0x49eed0);var _0x51aaf7=[];_0x49eed0['forEach'](function(_0x453360){_0x51aaf7[_0x0a9e('0x42')](assignTagToIncident(_0x453360,_0x5cc8fb,_0x20c668,_0x5ba1f9,_0x4b3c1a));});return Promise[_0x0a9e('0x43')](_0x51aaf7)[_0x0a9e('0x19')](function(){_0x273cb5();})['catch'](function(){_0x273cb5();});}else{_0x273cb5();}});});}function getTags(_0x1d0dc8,_0xe05a5a,_0x54327c,_0x797b45,_0x17e88c,_0x88dcbf){return function(_0x409b29){return new Promise(function(_0x401837,_0x4d4a35){var _0x176840=[];var _0x2937e0=_0x797b45[_0x0a9e('0x45')];if(_0x2937e0&&_0x2937e0['length']>0x0){_0x176840=_[_0x0a9e('0x46')](_0x2937e0,'name');}if(_0x176840['length']>0x0){return manageTags(_0x1d0dc8,_0x176840,_0xe05a5a,_0x54327c,_0x409b29,_0x17e88c,_0x88dcbf)[_0x0a9e('0x19')](function(){_0x401837(_0x409b29);});}else{_0x401837(_0x409b29);}});};}function emit(_0x4556c5,_0x9375fb,_0x19c995){var _0x186f39=_0x0a9e('0x47')+_0x0a9e('0x48')+_0x0a9e('0x49')+_0x0a9e('0x4a');var _0x1cc4f3={'uri':_0x4556c5+_0x0a9e('0x4b')+_0x19c995+_0x186f39};io['to'](util[_0x0a9e('0x4c')](_0x0a9e('0x4d'),_0x9375fb))[_0x0a9e('0x4e')](_0x0a9e('0x4f'),_0x1cc4f3);}exports['cs']=function(_0x412a72,_0x2a28c0,_0x4257c9,_0x5150a4,_0x1b0b98,_0x295763,_0x243d12,_0x4edbb0){var _0x1148a1={};var _0x30944e={'user':_0x295763['username'],'pass':_0x295763[_0x0a9e('0x50')]};var _0x56e31e=_0x0a9e('0x51');var _0x427946=_0x0a9e('0x52');_0x295763['remoteUri']=intUtil['stripTrailingSlash'](_0x295763['remoteUri']);_0x295763[_0x0a9e('0x53')]=intUtil[_0x0a9e('0x54')](_0x295763[_0x0a9e('0x53')]);var _0x23a7d3=util[_0x0a9e('0x4c')](_0x0a9e('0x55'),_0x295763[_0x0a9e('0x56')]);_0x1148a1[_0x0a9e('0x16')]=!_['isNil'](_0x5150a4)?_0x5150a4[_0x0a9e('0x57')]:null;_0x1148a1[_0x0a9e('0x1c')]=_0x295763[_0x0a9e('0x57')];_0x1148a1['endUserNumber']=_0x4edbb0[_0x0a9e('0x2f')]()==='outbound'?_0x2a28c0[_0x0a9e('0x58')]:_0x2a28c0[_0x0a9e('0x59')];_0x1148a1['callDirection']=_0x4edbb0===_0x0a9e('0x5a')||_0x4edbb0===_0x0a9e('0x5b')?_0x0a9e('0x5a'):_0x0a9e('0x35');var _0x542ece=util[_0x0a9e('0x4c')](_0x0a9e('0x5c'),_0x295763[_0x0a9e('0x53')],_0x2a28c0[_0x0a9e('0x5d')],md5(_0x2a28c0['uniqueid']));if(_0x1b0b98&&_0x1b0b98[_0x0a9e('0x5e')]){logger[_0x0a9e('0x10')](_0x0a9e('0x5f'),_0x0a9e('0x60'));_0x2a28c0['recordingURL']=_0x542ece;}else if(_0x243d12&&_0x243d12[_0x0a9e('0x61')]&&_0x243d12[_0x0a9e('0x61')]!==_0x0a9e('0x62')){logger[_0x0a9e('0x10')](_0x0a9e('0x63'),_0x0a9e('0x60'));_0x2a28c0[_0x0a9e('0x64')]=_0x542ece;}else{_0x2a28c0[_0x0a9e('0x64')]='';}return getAdminUser(_0x4edbb0,_0x30944e,_0x1148a1,_0x23a7d3,_0x427946,_0x56e31e)[_0x0a9e('0x19')](getUser(_0x4edbb0,_0x30944e,_0x23a7d3,_0x427946,_0x56e31e))[_0x0a9e('0x19')](getEndUser(_0x4edbb0,_0x30944e,_0x23a7d3,_0x427946,_0x56e31e))[_0x0a9e('0x19')](getTicket(_0x4edbb0,_0x30944e,_0x23a7d3,_0x4257c9,_0x2a28c0,_0x427946))[_0x0a9e('0x19')](function(_0x25744a){logger[_0x0a9e('0x10')](util['format'](_0x0a9e('0x65'),_0x25744a[_0x0a9e('0x3f')]));logger[_0x0a9e('0x10')](util['format'](_0x0a9e('0x66'),_0x4edbb0));if(_0x4edbb0!==_0x0a9e('0x5b')){logger[_0x0a9e('0x10')]('['+[_0x4edbb0[_0x0a9e('0x11')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x295763['remoteUri'],_0x5150a4[_0x0a9e('0x33')],_0x25744a[_0x0a9e('0x3f')]);}})['catch'](function(_0x45108c){logger['error']('['+[_0x4edbb0[_0x0a9e('0x11')]()]+_0x0a9e('0x67'),util['inspect'](_0x45108c,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd8d5=['inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','length','sys_id','info','toUpperCase','error','message','validateEmail','GET','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','result','true','userId','adminId','adminEmail','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','type','nameField','toLowerCase','content','picklist','idField','customField','toString','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','endUserId','incident','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','all','push','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','format','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','none','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','ticketId',']\x20Error\x20running\x20ServiceNow\x20integration'];(function(_0x211d8f,_0x17d5f6){var _0x525912=function(_0x288185){while(--_0x288185){_0x211d8f['push'](_0x211d8f['shift']());}};_0x525912(++_0x17d5f6);}(_0xd8d5,0x151));var _0x5d8d=function(_0x8ee3c9,_0x14a2c4){_0x8ee3c9=_0x8ee3c9-0x0;var _0x3e087c=_0xd8d5[_0x8ee3c9];return _0x3e087c;};'use strict';var _=require(_0x5d8d('0x0'));var Promise=require(_0x5d8d('0x1'));var rp=require(_0x5d8d('0x2'));var util=require(_0x5d8d('0x3'));var md5=require(_0x5d8d('0x4'));var Redis=require(_0x5d8d('0x5'));var intUtil=require(_0x5d8d('0x6'));var config=require(_0x5d8d('0x7'));var logger=require(_0x5d8d('0x8'))(_0x5d8d('0x9'));config[_0x5d8d('0xa')]=_[_0x5d8d('0xb')](config[_0x5d8d('0xa')],{'host':'localhost','port':0x18eb});var io=require(_0x5d8d('0xc'))(new Redis(config[_0x5d8d('0xa')]));function getAdminUser(_0x3fc66d,_0x412d49,_0x14f0ac,_0x58b1d6,_0x2be43c,_0x2164ce){return new Promise(function(_0x4f9a0f,_0x2249c){var _0x18c5a2={'method':'GET','uri':_0x58b1d6+_0x5d8d('0xd')+'&'+_0x2be43c+'&'+_0x2164ce,'auth':_0x412d49,'json':!![]};return rp(_0x18c5a2)[_0x5d8d('0xe')](function(_0x2c1a94){if(_0x2c1a94['result'][_0x5d8d('0xf')]>0x0){_0x14f0ac['adminId']=_0x2c1a94['result'][0x0][_0x5d8d('0x10')];}logger[_0x5d8d('0x11')]('['+[_0x3fc66d[_0x5d8d('0x12')]()]+'],\x20getAdminUser\x20crm',_0x14f0ac);_0x4f9a0f(_0x14f0ac);})['catch'](function(_0x39d73b){logger[_0x5d8d('0x13')]('['+[_0x3fc66d[_0x5d8d('0x12')]()]+']',_0x39d73b[_0x5d8d('0x14')]);_0x2249c(_0x39d73b[_0x5d8d('0x14')]);});});}function getUser(_0x254696,_0x1bc57f,_0x3ed8cd,_0x58648e,_0x5643ba){return function(_0x5b3ccb){logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x5b3ccb);return new Promise(function(_0x530e1f,_0x42dc56){if(intUtil[_0x5d8d('0x15')](_0x5b3ccb['userEmail'])){var _0x66ed93={'method':_0x5d8d('0x16'),'uri':_0x3ed8cd+_0x5d8d('0x17')+_0x5b3ccb[_0x5d8d('0x18')]+'&'+_0x58648e+'&'+_0x5643ba,'auth':_0x1bc57f,'json':!![]};logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+_0x5d8d('0x19'),_0x66ed93);return rp(_0x66ed93)[_0x5d8d('0xe')](function(_0x36ab83){logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+_0x5d8d('0x1a'),_0x36ab83);if(_0x36ab83['result'][_0x5d8d('0xf')]>0x0&&String(_0x36ab83[_0x5d8d('0x1b')][0x0]['active'])===_0x5d8d('0x1c')){_0x5b3ccb[_0x5d8d('0x1d')]=_0x36ab83[_0x5d8d('0x1b')][0x0][_0x5d8d('0x10')];}else{_0x5b3ccb['userId']=_0x5b3ccb[_0x5d8d('0x1e')];_0x5b3ccb[_0x5d8d('0x18')]=_0x5b3ccb[_0x5d8d('0x1f')];}logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+_0x5d8d('0x20'),_0x5b3ccb);_0x530e1f(_0x5b3ccb);})[_0x5d8d('0x21')](function(_0x230e92){logger['error']('['+[_0x254696[_0x5d8d('0x12')]()]+']',_0x230e92[_0x5d8d('0x14')]);_0x42dc56(_0x230e92['message']);});}else{logger[_0x5d8d('0x11')]('['+[_0x254696['toUpperCase']()]+_0x5d8d('0x22'));_0x5b3ccb['userId']=_0x5b3ccb['adminId'];_0x5b3ccb[_0x5d8d('0x18')]=_0x5b3ccb[_0x5d8d('0x1f')];_0x530e1f(_0x5b3ccb);}});};}function createEndUser(_0x2c4408,_0xf67ea0,_0x5e0e77,_0x168ca1,_0x8f0cac){logger[_0x5d8d('0x11')]('['+[_0x2c4408[_0x5d8d('0x12')]()]+_0x5d8d('0x23'),_0x5e0e77);return new Promise(function(_0x379ff4,_0x3e07e5){var _0x270bfe={'method':_0x5d8d('0x24'),'uri':_0x168ca1+_0x5d8d('0x25')+_0x8f0cac,'body':{'user_name':_0x5e0e77[_0x5d8d('0x26')],'roles':'user','first_name':_0x5e0e77[_0x5d8d('0x26')],'active':'true','date_format':_0x5d8d('0x27'),'phone':_0x5e0e77['endUserNumber']},'auth':_0xf67ea0,'json':!![]};return rp(_0x270bfe)['then'](function(_0x308868){logger['info']('['+[_0x2c4408[_0x5d8d('0x12')]()]+_0x5d8d('0x28'),_0x308868[_0x5d8d('0x1b')]);_0x5e0e77['endUserId']=_0x308868['result'][_0x5d8d('0x10')];_0x379ff4(_0x5e0e77);})[_0x5d8d('0x21')](function(_0x2812a0){logger[_0x5d8d('0x13')]('['+[_0x2c4408['toUpperCase']()]+']',_0x2812a0['message']);_0x3e07e5(_0x2812a0[_0x5d8d('0x14')]);});});}function getEndUser(_0x53b0ac,_0x39b55d,_0x52b103,_0x9590cc,_0x15dc73){return function(_0x242cc2){logger['info']('['+[_0x53b0ac[_0x5d8d('0x12')]()]+_0x5d8d('0x29'),_0x242cc2);return new Promise(function(_0x10128f,_0x466599){var _0x31066d={'method':'GET','uri':_0x52b103+_0x5d8d('0x2a')+_0x242cc2[_0x5d8d('0x26')]+'&'+_0x9590cc+'&'+_0x15dc73,'auth':_0x39b55d,'json':!![]};return rp(_0x31066d)[_0x5d8d('0xe')](function(_0x4908b6){if(_0x4908b6[_0x5d8d('0x1b')][_0x5d8d('0xf')]>0x0){_0x242cc2['endUserId']=_0x4908b6['result'][0x0][_0x5d8d('0x10')];logger[_0x5d8d('0x11')]('['+[_0x53b0ac[_0x5d8d('0x12')]()]+_0x5d8d('0x2b'),_0x242cc2);_0x10128f(_0x242cc2);}else{return createEndUser(_0x53b0ac,_0x39b55d,_0x242cc2,_0x52b103,_0x9590cc)[_0x5d8d('0xe')](function(_0x59a696){logger[_0x5d8d('0x11')]('['+[_0x53b0ac[_0x5d8d('0x12')]()]+_0x5d8d('0x2c'),_0x59a696);_0x10128f(_0x59a696);});}})[_0x5d8d('0x21')](function(_0x2c9e43){logger[_0x5d8d('0x13')]('['+[_0x53b0ac[_0x5d8d('0x12')]()]+']',_0x2c9e43['message']);_0x466599(_0x2c9e43[_0x5d8d('0x14')]);});});};}function getCustomFields(_0x1e9c9c,_0x3c011d){var _0x7afd57={};if(_0x1e9c9c[_0x5d8d('0xf')]>0x0){_[_0x5d8d('0x2d')](_0x1e9c9c,function(_0x5268b4){if(_[_0x5d8d('0x2e')]([_0x5d8d('0x2f'),'picklist'],_0x5268b4[_0x5d8d('0x30')])&&_0x5268b4[_0x5d8d('0x31')]&&!_0x5268b4['customField']){_0x7afd57[_0x5268b4['nameField'][_0x5d8d('0x32')]()]=_0x5268b4[_0x5d8d('0x33')]['toString']();}else if(_[_0x5d8d('0x2e')]([_0x5d8d('0x2f'),_0x5d8d('0x34')],_0x5268b4[_0x5d8d('0x30')])&&_0x5268b4[_0x5d8d('0x35')]&&_0x5268b4[_0x5d8d('0x36')]){_0x7afd57[_0x5268b4[_0x5d8d('0x35')][_0x5d8d('0x32')]()]=_0x5268b4[_0x5d8d('0x33')][_0x5d8d('0x37')]();}else if(_0x5268b4[_0x5d8d('0x30')]===_0x5d8d('0x38')&&_0x5268b4[_0x5d8d('0x39')]&&_0x5268b4['idField']&&_0x5268b4['customField']){_0x7afd57[_0x5268b4[_0x5d8d('0x35')][_0x5d8d('0x32')]()]=_0x3c011d[_0x5268b4[_0x5d8d('0x39')]][_0x5d8d('0x37')]();}else if(_0x5268b4['type']==='customVariable'&&_0x5268b4[_0x5d8d('0x3a')]&&_0x5268b4[_0x5d8d('0x3a')][_0x5d8d('0x3b')]&&_0x5268b4['idField']&&_0x5268b4[_0x5d8d('0x36')]){_0x7afd57[_0x5268b4['idField']['toLowerCase']()]=_0x3c011d[_0x5268b4[_0x5d8d('0x3a')]['name'][_0x5d8d('0x32')]()][_0x5d8d('0x37')]();}});}return _0x7afd57;}function getTicket(_0x4340b3,_0xcca1ea,_0x1ed2af,_0x36395a,_0xa8d849,_0x2d3961){return function(_0x2f6f0d){logger[_0x5d8d('0x11')]('['+[_0x4340b3[_0x5d8d('0x12')]()]+_0x5d8d('0x3c'),_0x2f6f0d);return new Promise(function(_0x5d218a,_0xa226b7){var _0x733287=_0x4340b3[_0x5d8d('0x32')]()===_0x5d8d('0x3d')?_0x2f6f0d['userId']:_0x2f6f0d[_0x5d8d('0x3e')];var _0x4c4d9b={'method':_0x5d8d('0x24'),'uri':_0x1ed2af+_0x5d8d('0x3f')+'?'+_0x2d3961,'body':Object[_0x5d8d('0x40')]({},{'active':_0x5d8d('0x1c'),'caller_id':_0x733287,'assigned_to':_0x2f6f0d[_0x5d8d('0x1d')],'short_description':intUtil[_0x5d8d('0x41')](_0x36395a[_0x5d8d('0x42')],_0xa8d849,'\x20'),'description':intUtil['getString'](_0x36395a[_0x5d8d('0x43')],_0xa8d849,'\x0a')},getCustomFields(_0x36395a[_0x5d8d('0x44')],_0xa8d849)),'auth':_0xcca1ea,'json':!![]};return rp(_0x4c4d9b)['then'](function(_0x382d53){logger[_0x5d8d('0x11')]('['+[_0x4340b3['toUpperCase']()]+_0x5d8d('0x45'),_0x382d53[_0x5d8d('0x1b')]);_0x2f6f0d['ticketId']=_0x382d53[_0x5d8d('0x1b')][_0x5d8d('0x10')];_0x2f6f0d[_0x5d8d('0x46')]=_0x382d53[_0x5d8d('0x1b')]['number'];logger[_0x5d8d('0x11')]('['+[_0x4340b3[_0x5d8d('0x12')]()]+']\x20getTicket\x20crm',_0x2f6f0d);_0x5d218a(_0x2f6f0d);})[_0x5d8d('0x21')](function(_0x3bea25){logger[_0x5d8d('0x13')]('['+[_0x4340b3[_0x5d8d('0x12')]()]+']',_0x3bea25[_0x5d8d('0x14')]);_0xa226b7(_0x3bea25['message']);});});};}function createRemoteTag(_0x566ca8,_0x48a09d,_0x5ecb54,_0x50bd16){return new Promise(function(_0x3ae00d,_0x132a1a){var _0x292425={'method':'POST','uri':_0x5ecb54+_0x5d8d('0x47')+'?'+_0x50bd16,'body':{'short_description':_0x566ca8,'global':!![],'active':!![],'name':_0x566ca8},'auth':_0x48a09d,'json':!![]};return rp(_0x292425)[_0x5d8d('0xe')](function(_0xe6327b){var _0x379af1=_0xe6327b[_0x5d8d('0x1b')][_0x5d8d('0x10')];_0x3ae00d(_0x379af1);});});}function getRemoteTag(_0x1cd6c6,_0x80400,_0x273268,_0x1fc469,_0x3e1581){return new Promise(function(_0xe27d7c,_0x2706d0){var _0x2d9cff={'method':_0x5d8d('0x16'),'uri':_0x273268+_0x5d8d('0x47')+_0x5d8d('0x48')+_0x1cd6c6+'&'+_0x1fc469,'auth':_0x80400,'json':!![]};return rp(_0x2d9cff)[_0x5d8d('0xe')](function(_0x646b8d){if(_0x646b8d[_0x5d8d('0x1b')][_0x5d8d('0xf')]>0x0){var _0x389e68=_0x646b8d[_0x5d8d('0x1b')][0x0][_0x5d8d('0x10')];_0xe27d7c(_0x389e68);}else{return createRemoteTag(_0x1cd6c6,_0x80400,_0x273268,_0x1fc469)[_0x5d8d('0xe')](function(_0x15295c){_0xe27d7c(_0x15295c);});}});});}function assignTagToIncident(_0x508323,_0x8a998b,_0x1cb781,_0x14e79d,_0x4733a3){return new Promise(function(_0x31b669,_0x36b217){var _0x2efe0b={'method':_0x5d8d('0x24'),'uri':_0x1cb781+_0x5d8d('0x49')+'?'+_0x4733a3,'body':{'label':_0x508323,'table':_0x5d8d('0x3f'),'id_type':_0x5d8d('0x4a'),'table_key':_0x14e79d['ticketId'],'title':_0x5d8d('0x4b')+_0x14e79d[_0x5d8d('0x46')],'id_display':_0x14e79d[_0x5d8d('0x46')]},'auth':_0x8a998b,'json':!![]};return rp(_0x2efe0b)['then'](function(_0x1cb192){_0x31b669();})[_0x5d8d('0x21')](function(){_0x31b669();});});}function manageTags(_0x4b0183,_0x3bf89b,_0x260aee,_0x1d70ae,_0x5da52d,_0x3d9bdf,_0x5bc3e5){return new Promise(function(_0x218976,_0xe540db){var _0x3e6001=[];_0x3bf89b[_0x5d8d('0x2d')](function(_0x47f609){_0x3e6001['push'](getRemoteTag(_0x47f609,_0x260aee,_0x1d70ae,_0x3d9bdf,_0x5bc3e5));});return Promise[_0x5d8d('0x4c')](_0x3e6001)['then'](function(_0x550ecc){if(_0x550ecc[_0x5d8d('0xf')]){logger[_0x5d8d('0x11')]('['+[_0x4b0183[_0x5d8d('0x12')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x550ecc);var _0x2b5b67=[];_0x550ecc[_0x5d8d('0x2d')](function(_0x196169){_0x2b5b67[_0x5d8d('0x4d')](assignTagToIncident(_0x196169,_0x260aee,_0x1d70ae,_0x5da52d,_0x3d9bdf));});return Promise[_0x5d8d('0x4c')](_0x2b5b67)[_0x5d8d('0xe')](function(){_0x218976();})[_0x5d8d('0x21')](function(){_0x218976();});}else{_0x218976();}});});}function getTags(_0x5cae20,_0x3c0ae4,_0x1184ac,_0x26054c,_0x44bf4e,_0x23ec40){return function(_0x2eafb4){return new Promise(function(_0x5902dc,_0x1ad55b){var _0xabffa1=[];var _0x3705e2=_0x26054c[_0x5d8d('0x4e')];if(_0x3705e2&&_0x3705e2[_0x5d8d('0xf')]>0x0){_0xabffa1=_['map'](_0x3705e2,_0x5d8d('0x3b'));}if(_0xabffa1[_0x5d8d('0xf')]>0x0){return manageTags(_0x5cae20,_0xabffa1,_0x3c0ae4,_0x1184ac,_0x2eafb4,_0x44bf4e,_0x23ec40)[_0x5d8d('0xe')](function(){_0x5902dc(_0x2eafb4);});}else{_0x5902dc(_0x2eafb4);}});};}function emit(_0x4912ea,_0x2f4ad8,_0x43e0c9){var _0x5762cb=_0x5d8d('0x4f')+_0x5d8d('0x50')+_0x5d8d('0x51')+'%255EORDERBYDESCnumber';var _0x4e7815={'uri':_0x4912ea+_0x5d8d('0x52')+_0x43e0c9+_0x5762cb};io['to'](util['format'](_0x5d8d('0x53'),_0x2f4ad8))[_0x5d8d('0x54')](_0x5d8d('0x55'),_0x4e7815);}exports['cs']=function(_0x375076,_0x5a22ab,_0x50a443,_0x23b30c,_0x644f20,_0x55d031,_0x559502,_0x52b947){var _0x43b2ef={};var _0x51b090={'user':_0x55d031[_0x5d8d('0x56')],'pass':_0x55d031[_0x5d8d('0x57')]};var _0x3fb0df=_0x5d8d('0x58');var _0x5610c9='sysparm_display_value=true';_0x55d031[_0x5d8d('0x59')]=intUtil[_0x5d8d('0x5a')](_0x55d031['remoteUri']);_0x55d031['serverUrl']=intUtil[_0x5d8d('0x5a')](_0x55d031[_0x5d8d('0x5b')]);var _0x46b785=util[_0x5d8d('0x5c')](_0x5d8d('0x5d'),_0x55d031[_0x5d8d('0x59')]);_0x43b2ef[_0x5d8d('0x18')]=!_[_0x5d8d('0x5e')](_0x23b30c)?_0x23b30c[_0x5d8d('0x5f')]:null;_0x43b2ef[_0x5d8d('0x1f')]=_0x55d031[_0x5d8d('0x5f')];_0x43b2ef[_0x5d8d('0x26')]=_0x52b947[_0x5d8d('0x32')]()==='outbound'?_0x5a22ab[_0x5d8d('0x60')]:_0x5a22ab[_0x5d8d('0x61')];_0x43b2ef[_0x5d8d('0x62')]=_0x52b947===_0x5d8d('0x63')||_0x52b947==='unmanaged'?_0x5d8d('0x63'):'outbound';var _0x1b9074=util[_0x5d8d('0x5c')](_0x5d8d('0x64'),_0x55d031[_0x5d8d('0x5b')],_0x5a22ab[_0x5d8d('0x65')],md5(_0x5a22ab[_0x5d8d('0x65')]));if(_0x644f20&&_0x644f20[_0x5d8d('0x66')]){logger['info'](_0x5d8d('0x67'),_0x5d8d('0x68'));_0x5a22ab['recordingURL']=_0x1b9074;}else if(_0x559502&&_0x559502['recordingFormat']&&_0x559502['recordingFormat']!==_0x5d8d('0x69')){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x5a22ab[_0x5d8d('0x6a')]=_0x1b9074;}else{_0x5a22ab['recordingURL']='';}return getAdminUser(_0x52b947,_0x51b090,_0x43b2ef,_0x46b785,_0x5610c9,_0x3fb0df)[_0x5d8d('0xe')](getUser(_0x52b947,_0x51b090,_0x46b785,_0x5610c9,_0x3fb0df))[_0x5d8d('0xe')](getEndUser(_0x52b947,_0x51b090,_0x46b785,_0x5610c9,_0x3fb0df))[_0x5d8d('0xe')](getTicket(_0x52b947,_0x51b090,_0x46b785,_0x50a443,_0x5a22ab,_0x5610c9))[_0x5d8d('0xe')](function(_0x4430a3){logger[_0x5d8d('0x11')](util[_0x5d8d('0x5c')](_0x5d8d('0x6b'),_0x4430a3['ticketId']));logger['info'](util[_0x5d8d('0x5c')](_0x5d8d('0x6c'),_0x52b947));if(_0x52b947!=='unmanaged'){logger[_0x5d8d('0x11')]('['+[_0x52b947[_0x5d8d('0x12')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x55d031['remoteUri'],_0x23b30c[_0x5d8d('0x3b')],_0x4430a3[_0x5d8d('0x6d')]);}})[_0x5d8d('0x21')](function(_0x1ec3ef){logger['error']('['+[_0x52b947[_0x5d8d('0x12')]()]+_0x5d8d('0x6e'),util[_0x5d8d('0x6f')](_0x1ec3ef,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff