// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x5fdc=['picklist','type','nameField','customField','toString','idField','content','variable','toLowerCase','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Descriptions',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','username','password','sysparm_display_value=true','stripTrailingSlash','serverUrl','%s/api/now/table/','remoteUri','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','true','userId','sys_id','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string'];(function(_0x34bf97,_0xc60f9d){var _0x292719=function(_0x31354e){while(--_0x31354e){_0x34bf97['push'](_0x34bf97['shift']());}};_0x292719(++_0xc60f9d);}(_0x5fdc,0x127));var _0xc5fd=function(_0x481b7d,_0x33d662){_0x481b7d=_0x481b7d-0x0;var _0x5a0db5=_0x5fdc[_0x481b7d];return _0x5a0db5;};'use strict';var _=require(_0xc5fd('0x0'));var Promise=require(_0xc5fd('0x1'));var rp=require(_0xc5fd('0x2'));var util=require(_0xc5fd('0x3'));var md5=require(_0xc5fd('0x4'));var Redis=require(_0xc5fd('0x5'));var intUtil=require(_0xc5fd('0x6'));var config=require(_0xc5fd('0x7'));var logger=require(_0xc5fd('0x8'))(_0xc5fd('0x9'));config[_0xc5fd('0xa')]=_[_0xc5fd('0xb')](config[_0xc5fd('0xa')],{'host':_0xc5fd('0xc'),'port':0x18eb});var io=require(_0xc5fd('0xd'))(new Redis(config['redis']));function getAdminUser(_0x5d86e5,_0x493389,_0x224801,_0x46bce3,_0x158e58,_0x45c91f){return new Promise(function(_0x4e6d35,_0x4e1e94){var _0x3442dd={'method':_0xc5fd('0xe'),'uri':_0x46bce3+_0xc5fd('0xf')+'&'+_0x158e58+'&'+_0x45c91f,'auth':_0x493389,'json':!![]};return rp(_0x3442dd)[_0xc5fd('0x10')](function(_0x468f58){if(_0x468f58[_0xc5fd('0x11')]['length']>0x0){_0x224801[_0xc5fd('0x12')]=_0x468f58['result'][0x0]['sys_id'];}logger[_0xc5fd('0x13')]('['+[_0x5d86e5[_0xc5fd('0x14')]()]+_0xc5fd('0x15'),_0x224801);_0x4e6d35(_0x224801);})[_0xc5fd('0x16')](function(_0x2e77a8){logger[_0xc5fd('0x17')]('['+[_0x5d86e5[_0xc5fd('0x14')]()]+']',_0x2e77a8[_0xc5fd('0x18')]);_0x4e1e94(_0x2e77a8['message']);});});}function getUser(_0x124651,_0x103c3d,_0x2221da,_0x3404e0,_0x4d3636){return function(_0x4fd364){logger['info']('['+[_0x124651['toUpperCase']()]+'],\x20getUser\x20input\x20crm',_0x4fd364);return new Promise(function(_0x35a9d0,_0x430e52){if(intUtil[_0xc5fd('0x19')](_0x4fd364[_0xc5fd('0x1a')])){var _0x2ee392={'method':_0xc5fd('0xe'),'uri':_0x2221da+_0xc5fd('0x1b')+_0x4fd364['userEmail']+'&'+_0x3404e0+'&'+_0x4d3636,'auth':_0x103c3d,'json':!![]};logger[_0xc5fd('0x13')]('['+[_0x124651[_0xc5fd('0x14')]()]+_0xc5fd('0x1c'),_0x2ee392);return rp(_0x2ee392)[_0xc5fd('0x10')](function(_0x3b3093){logger['info']('['+[_0x124651[_0xc5fd('0x14')]()]+_0xc5fd('0x1d'),_0x3b3093);if(_0x3b3093[_0xc5fd('0x11')][_0xc5fd('0x1e')]>0x0&&String(_0x3b3093['result'][0x0]['active'])===_0xc5fd('0x1f')){_0x4fd364[_0xc5fd('0x20')]=_0x3b3093[_0xc5fd('0x11')][0x0][_0xc5fd('0x21')];}else{_0x4fd364[_0xc5fd('0x20')]=_0x4fd364[_0xc5fd('0x12')];_0x4fd364['userEmail']=_0x4fd364[_0xc5fd('0x22')];}logger[_0xc5fd('0x13')]('['+[_0x124651[_0xc5fd('0x14')]()]+_0xc5fd('0x23'),_0x4fd364);_0x35a9d0(_0x4fd364);})[_0xc5fd('0x16')](function(_0x4020af){logger[_0xc5fd('0x17')]('['+[_0x124651['toUpperCase']()]+']',_0x4020af[_0xc5fd('0x18')]);_0x430e52(_0x4020af['message']);});}else{logger[_0xc5fd('0x13')]('['+[_0x124651[_0xc5fd('0x14')]()]+_0xc5fd('0x24'));_0x4fd364[_0xc5fd('0x20')]=_0x4fd364['adminId'];_0x4fd364[_0xc5fd('0x1a')]=_0x4fd364[_0xc5fd('0x22')];_0x35a9d0(_0x4fd364);}});};}function createEndUser(_0x19c4a0,_0x42cbf0,_0x19df33,_0x209975,_0x541c12){logger[_0xc5fd('0x13')]('['+[_0x19c4a0['toUpperCase']()]+'],\x20createEndUser\x20input\x20crm',_0x19df33);return new Promise(function(_0x12a962,_0x165ee2){var _0x39b21a={'method':_0xc5fd('0x25'),'uri':_0x209975+_0xc5fd('0x26')+_0x541c12,'body':{'user_name':_0x19df33[_0xc5fd('0x27')],'roles':_0xc5fd('0x28'),'first_name':_0x19df33[_0xc5fd('0x27')],'active':'true','date_format':_0xc5fd('0x29'),'phone':_0x19df33[_0xc5fd('0x27')]},'auth':_0x42cbf0,'json':!![]};return rp(_0x39b21a)[_0xc5fd('0x10')](function(_0x3b9699){logger[_0xc5fd('0x13')]('['+[_0x19c4a0[_0xc5fd('0x14')]()]+_0xc5fd('0x2a'),_0x3b9699[_0xc5fd('0x11')]);_0x19df33[_0xc5fd('0x2b')]=_0x3b9699[_0xc5fd('0x11')][_0xc5fd('0x21')];_0x12a962(_0x19df33);})[_0xc5fd('0x16')](function(_0x4937a8){logger[_0xc5fd('0x17')]('['+[_0x19c4a0[_0xc5fd('0x14')]()]+']',_0x4937a8[_0xc5fd('0x18')]);_0x165ee2(_0x4937a8[_0xc5fd('0x18')]);});});}function getEndUser(_0x308ba4,_0x3a003b,_0x3fefbe,_0xb719be,_0x358883){return function(_0x545bfc){logger[_0xc5fd('0x13')]('['+[_0x308ba4[_0xc5fd('0x14')]()]+_0xc5fd('0x2c'),_0x545bfc);return new Promise(function(_0xc2c90b,_0x5fe679){var _0x52267e={'method':_0xc5fd('0xe'),'uri':_0x3fefbe+'sys_user?sysparm_query=phone%3D'+_0x545bfc[_0xc5fd('0x27')]+'&'+_0xb719be+'&'+_0x358883,'auth':_0x3a003b,'json':!![]};return rp(_0x52267e)[_0xc5fd('0x10')](function(_0x57f3fc){if(_0x57f3fc[_0xc5fd('0x11')]['length']>0x0){_0x545bfc[_0xc5fd('0x2b')]=_0x57f3fc[_0xc5fd('0x11')][0x0][_0xc5fd('0x21')];logger['info']('['+[_0x308ba4[_0xc5fd('0x14')]()]+_0xc5fd('0x2d'),_0x545bfc);_0xc2c90b(_0x545bfc);}else{return createEndUser(_0x308ba4,_0x3a003b,_0x545bfc,_0x3fefbe,_0xb719be)['then'](function(_0x2e20e0){logger[_0xc5fd('0x13')]('['+[_0x308ba4[_0xc5fd('0x14')]()]+_0xc5fd('0x2e'),_0x2e20e0);_0xc2c90b(_0x2e20e0);});}})[_0xc5fd('0x16')](function(_0x33f669){logger['error']('['+[_0x308ba4[_0xc5fd('0x14')]()]+']',_0x33f669[_0xc5fd('0x18')]);_0x5fe679(_0x33f669[_0xc5fd('0x18')]);});});};}function getCustomFields(_0x2a368e,_0x5d3fce){var _0x559ec4={};if(_0x2a368e['length']>0x0){_[_0xc5fd('0x2f')](_0x2a368e,function(_0x336f2a){if(_[_0xc5fd('0x30')]([_0xc5fd('0x31'),_0xc5fd('0x32')],_0x336f2a[_0xc5fd('0x33')])&&_0x336f2a[_0xc5fd('0x34')]&&!_0x336f2a[_0xc5fd('0x35')]){_0x559ec4[_0x336f2a[_0xc5fd('0x34')]['toLowerCase']()]=_0x336f2a['content'][_0xc5fd('0x36')]();}else if(_['includes']([_0xc5fd('0x31'),_0xc5fd('0x32')],_0x336f2a[_0xc5fd('0x33')])&&_0x336f2a['idField']&&_0x336f2a[_0xc5fd('0x35')]){_0x559ec4[_0x336f2a[_0xc5fd('0x37')]['toLowerCase']()]=_0x336f2a[_0xc5fd('0x38')][_0xc5fd('0x36')]();}else if(_0x336f2a['type']===_0xc5fd('0x39')&&_0x336f2a['variableName']&&_0x336f2a[_0xc5fd('0x37')]&&_0x336f2a[_0xc5fd('0x35')]){_0x559ec4[_0x336f2a['idField'][_0xc5fd('0x3a')]()]=_0x5d3fce[_0x336f2a[_0xc5fd('0x3b')]][_0xc5fd('0x36')]();}else if(_0x336f2a['type']===_0xc5fd('0x3c')&&_0x336f2a[_0xc5fd('0x3d')]&&_0x336f2a['Variable']['name']&&_0x336f2a[_0xc5fd('0x37')]&&_0x336f2a['customField']){_0x559ec4[_0x336f2a['idField']['toLowerCase']()]=_0x5d3fce[_0x336f2a[_0xc5fd('0x3d')][_0xc5fd('0x3e')][_0xc5fd('0x3a')]()][_0xc5fd('0x36')]();}});}return _0x559ec4;}function getTicket(_0x453b02,_0x39eca0,_0x480011,_0x4fde42,_0x4ce654,_0x1d550c){return function(_0x23f4b5){logger[_0xc5fd('0x13')]('['+[_0x453b02['toUpperCase']()]+_0xc5fd('0x3f'),_0x23f4b5);return new Promise(function(_0x51641b,_0x884680){var _0x1c1541=_0x453b02[_0xc5fd('0x3a')]()===_0xc5fd('0x40')?_0x23f4b5[_0xc5fd('0x20')]:_0x23f4b5[_0xc5fd('0x2b')];var _0x54d86c={'method':_0xc5fd('0x25'),'uri':_0x480011+_0xc5fd('0x41')+'?'+_0x1d550c,'body':Object['assign']({},{'active':'true','caller_id':_0x1c1541,'assigned_to':_0x23f4b5[_0xc5fd('0x20')],'short_description':intUtil['getString'](_0x4fde42['Subjects'],_0x4ce654,'\x20'),'description':intUtil[_0xc5fd('0x42')](_0x4fde42[_0xc5fd('0x43')],_0x4ce654,'\x0a')},getCustomFields(_0x4fde42['Fields'],_0x4ce654)),'auth':_0x39eca0,'json':!![]};return rp(_0x54d86c)[_0xc5fd('0x10')](function(_0x53fd29){logger['info']('['+[_0x453b02[_0xc5fd('0x14')]()]+_0xc5fd('0x44'),_0x53fd29[_0xc5fd('0x11')]);_0x23f4b5[_0xc5fd('0x45')]=_0x53fd29[_0xc5fd('0x11')][_0xc5fd('0x21')];_0x23f4b5[_0xc5fd('0x46')]=_0x53fd29[_0xc5fd('0x11')][_0xc5fd('0x47')];logger[_0xc5fd('0x13')]('['+[_0x453b02[_0xc5fd('0x14')]()]+']\x20getTicket\x20crm',_0x23f4b5);_0x51641b(_0x23f4b5);})[_0xc5fd('0x16')](function(_0x101b8f){logger[_0xc5fd('0x17')]('['+[_0x453b02['toUpperCase']()]+']',_0x101b8f[_0xc5fd('0x18')]);_0x884680(_0x101b8f[_0xc5fd('0x18')]);});});};}function createRemoteTag(_0x1a30d5,_0x2ee934,_0x5c7d68,_0xcbd63b){return new Promise(function(_0x5b5ecd,_0x520993){var _0x1ce72c={'method':_0xc5fd('0x25'),'uri':_0x5c7d68+_0xc5fd('0x48')+'?'+_0xcbd63b,'body':{'short_description':_0x1a30d5,'global':!![],'active':!![],'name':_0x1a30d5},'auth':_0x2ee934,'json':!![]};return rp(_0x1ce72c)[_0xc5fd('0x10')](function(_0x275e18){var _0x47cff9=_0x275e18['result'][_0xc5fd('0x21')];_0x5b5ecd(_0x47cff9);});});}function getRemoteTag(_0x7e176e,_0x49194c,_0x4e9495,_0x50e0c7,_0x437c8e){return new Promise(function(_0x5dc7c8,_0x168c53){var _0x476fea={'method':_0xc5fd('0xe'),'uri':_0x4e9495+_0xc5fd('0x48')+_0xc5fd('0x49')+_0x7e176e+'&'+_0x50e0c7,'auth':_0x49194c,'json':!![]};return rp(_0x476fea)[_0xc5fd('0x10')](function(_0x1a8190){if(_0x1a8190['result'][_0xc5fd('0x1e')]>0x0){var _0x390bac=_0x1a8190[_0xc5fd('0x11')][0x0]['sys_id'];_0x5dc7c8(_0x390bac);}else{return createRemoteTag(_0x7e176e,_0x49194c,_0x4e9495,_0x50e0c7)['then'](function(_0x1da8b2){_0x5dc7c8(_0x1da8b2);});}});});}function assignTagToIncident(_0x160469,_0x2f30d6,_0x149483,_0x69367,_0x45f9fd){return new Promise(function(_0x469316,_0x435c61){var _0x2ea29a={'method':_0xc5fd('0x25'),'uri':_0x149483+_0xc5fd('0x4a')+'?'+_0x45f9fd,'body':{'label':_0x160469,'table':_0xc5fd('0x41'),'id_type':_0xc5fd('0x4b'),'table_key':_0x69367[_0xc5fd('0x45')],'title':_0xc5fd('0x4c')+_0x69367[_0xc5fd('0x46')],'id_display':_0x69367['ticketNumber']},'auth':_0x2f30d6,'json':!![]};return rp(_0x2ea29a)[_0xc5fd('0x10')](function(_0xc05f80){_0x469316();})[_0xc5fd('0x16')](function(){_0x469316();});});}function manageTags(_0x53a3ee,_0x32a240,_0x2c1252,_0x277616,_0x3d9bde,_0x522985,_0x1733e7){return new Promise(function(_0xfe9144,_0x5dfd9c){var _0x27a1f5=[];_0x32a240['forEach'](function(_0x2849c3){_0x27a1f5[_0xc5fd('0x4d')](getRemoteTag(_0x2849c3,_0x2c1252,_0x277616,_0x522985,_0x1733e7));});return Promise[_0xc5fd('0x4e')](_0x27a1f5)[_0xc5fd('0x10')](function(_0x3bfa8d){if(_0x3bfa8d[_0xc5fd('0x1e')]){logger['info']('['+[_0x53a3ee['toUpperCase']()]+_0xc5fd('0x4f'),_0x3bfa8d);var _0x1ff40b=[];_0x3bfa8d[_0xc5fd('0x2f')](function(_0xfacbc9){_0x1ff40b[_0xc5fd('0x4d')](assignTagToIncident(_0xfacbc9,_0x2c1252,_0x277616,_0x3d9bde,_0x522985));});return Promise[_0xc5fd('0x4e')](_0x1ff40b)[_0xc5fd('0x10')](function(){_0xfe9144();})[_0xc5fd('0x16')](function(){_0xfe9144();});}else{_0xfe9144();}});});}function getTags(_0x4d6f97,_0x34a414,_0x1dab2e,_0x5b337a,_0x5353f0,_0xb31758){return function(_0x2c4c0e){return new Promise(function(_0xf4bb91,_0x545de8){var _0x302a73=[];var _0x310a7b=_0x5b337a[_0xc5fd('0x50')];if(_0x310a7b&&_0x310a7b[_0xc5fd('0x1e')]>0x0){_0x302a73=_['map'](_0x310a7b,_0xc5fd('0x3e'));}if(_0x302a73[_0xc5fd('0x1e')]>0x0){return manageTags(_0x4d6f97,_0x302a73,_0x34a414,_0x1dab2e,_0x2c4c0e,_0x5353f0,_0xb31758)['then'](function(){_0xf4bb91(_0x2c4c0e);});}else{_0xf4bb91(_0x2c4c0e);}});};}function emit(_0x451015,_0x3e6cf3,_0x49473a){var _0x4591be=_0xc5fd('0x51')+_0xc5fd('0x52')+_0xc5fd('0x53')+_0xc5fd('0x54');var _0x31b753={'uri':_0x451015+_0xc5fd('0x55')+_0x49473a+_0x4591be};io['to'](util[_0xc5fd('0x56')](_0xc5fd('0x57'),_0x3e6cf3))[_0xc5fd('0x58')]('trigger:browser:url',_0x31b753);}exports['cs']=function(_0x5131ba,_0x36ad3c,_0x10538c,_0x138ac4,_0x5a494b,_0xf7c5cb,_0x57193b,_0x2696be){var _0x4daefa={};var _0x282255={'user':_0xf7c5cb[_0xc5fd('0x59')],'pass':_0xf7c5cb[_0xc5fd('0x5a')]};var _0x480355='sysparm_limit=1';var _0x3cd0cb=_0xc5fd('0x5b');_0xf7c5cb['remoteUri']=intUtil[_0xc5fd('0x5c')](_0xf7c5cb['remoteUri']);_0xf7c5cb[_0xc5fd('0x5d')]=intUtil[_0xc5fd('0x5c')](_0xf7c5cb['serverUrl']);var _0x51242e=util[_0xc5fd('0x56')](_0xc5fd('0x5e'),_0xf7c5cb[_0xc5fd('0x5f')]);_0x4daefa[_0xc5fd('0x1a')]=!_[_0xc5fd('0x60')](_0x138ac4)?_0x138ac4[_0xc5fd('0x61')]:null;_0x4daefa['adminEmail']=_0xf7c5cb[_0xc5fd('0x61')];_0x4daefa[_0xc5fd('0x27')]=_0x2696be[_0xc5fd('0x3a')]()===_0xc5fd('0x40')?_0x36ad3c[_0xc5fd('0x62')]:_0x36ad3c[_0xc5fd('0x63')];_0x4daefa[_0xc5fd('0x64')]=_0x2696be===_0xc5fd('0x65')||_0x2696be===_0xc5fd('0x66')?'queue':_0xc5fd('0x40');var _0x58ca76=util[_0xc5fd('0x56')](_0xc5fd('0x67'),_0xf7c5cb[_0xc5fd('0x5d')],_0x36ad3c['uniqueid'],md5(_0x36ad3c[_0xc5fd('0x68')]));if(_0x5a494b&&_0x5a494b['monitor_format']){logger['info'](_0xc5fd('0x69'),_0xc5fd('0x6a'));_0x36ad3c[_0xc5fd('0x6b')]=_0x58ca76;}else if(_0x57193b&&_0x57193b[_0xc5fd('0x6c')]&&_0x57193b[_0xc5fd('0x6c')]!==_0xc5fd('0x6d')){logger['info'](_0xc5fd('0x6e'),_0xc5fd('0x6a'));_0x36ad3c[_0xc5fd('0x6b')]=_0x58ca76;}else{_0x36ad3c[_0xc5fd('0x6b')]='';}return getAdminUser(_0x2696be,_0x282255,_0x4daefa,_0x51242e,_0x3cd0cb,_0x480355)[_0xc5fd('0x10')](getUser(_0x2696be,_0x282255,_0x51242e,_0x3cd0cb,_0x480355))['then'](getEndUser(_0x2696be,_0x282255,_0x51242e,_0x3cd0cb,_0x480355))[_0xc5fd('0x10')](getTicket(_0x2696be,_0x282255,_0x51242e,_0x10538c,_0x36ad3c,_0x3cd0cb))[_0xc5fd('0x10')](function(_0x40ac22){logger[_0xc5fd('0x13')](util[_0xc5fd('0x56')](_0xc5fd('0x6f'),_0x40ac22[_0xc5fd('0x45')]));logger['info'](util[_0xc5fd('0x56')](_0xc5fd('0x70'),_0x2696be));if(_0x2696be!==_0xc5fd('0x66')){logger[_0xc5fd('0x13')]('['+[_0x2696be['toUpperCase']()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0xf7c5cb['remoteUri'],_0x138ac4[_0xc5fd('0x3e')],_0x40ac22[_0xc5fd('0x45')]);}})[_0xc5fd('0x16')](function(_0x5f2c45){logger[_0xc5fd('0x17')]('['+[_0x2696be[_0xc5fd('0x14')]()]+_0xc5fd('0x71'),util[_0xc5fd('0x72')](_0x5f2c45,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd8d5=['inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','length','sys_id','info','toUpperCase','error','message','validateEmail','GET','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','result','true','userId','adminId','adminEmail','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','type','nameField','toLowerCase','content','picklist','idField','customField','toString','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','endUserId','incident','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','all','push','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','format','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','none','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','ticketId',']\x20Error\x20running\x20ServiceNow\x20integration'];(function(_0x211d8f,_0x17d5f6){var _0x525912=function(_0x288185){while(--_0x288185){_0x211d8f['push'](_0x211d8f['shift']());}};_0x525912(++_0x17d5f6);}(_0xd8d5,0x151));var _0x5d8d=function(_0x8ee3c9,_0x14a2c4){_0x8ee3c9=_0x8ee3c9-0x0;var _0x3e087c=_0xd8d5[_0x8ee3c9];return _0x3e087c;};'use strict';var _=require(_0x5d8d('0x0'));var Promise=require(_0x5d8d('0x1'));var rp=require(_0x5d8d('0x2'));var util=require(_0x5d8d('0x3'));var md5=require(_0x5d8d('0x4'));var Redis=require(_0x5d8d('0x5'));var intUtil=require(_0x5d8d('0x6'));var config=require(_0x5d8d('0x7'));var logger=require(_0x5d8d('0x8'))(_0x5d8d('0x9'));config[_0x5d8d('0xa')]=_[_0x5d8d('0xb')](config[_0x5d8d('0xa')],{'host':'localhost','port':0x18eb});var io=require(_0x5d8d('0xc'))(new Redis(config[_0x5d8d('0xa')]));function getAdminUser(_0x3fc66d,_0x412d49,_0x14f0ac,_0x58b1d6,_0x2be43c,_0x2164ce){return new Promise(function(_0x4f9a0f,_0x2249c){var _0x18c5a2={'method':'GET','uri':_0x58b1d6+_0x5d8d('0xd')+'&'+_0x2be43c+'&'+_0x2164ce,'auth':_0x412d49,'json':!![]};return rp(_0x18c5a2)[_0x5d8d('0xe')](function(_0x2c1a94){if(_0x2c1a94['result'][_0x5d8d('0xf')]>0x0){_0x14f0ac['adminId']=_0x2c1a94['result'][0x0][_0x5d8d('0x10')];}logger[_0x5d8d('0x11')]('['+[_0x3fc66d[_0x5d8d('0x12')]()]+'],\x20getAdminUser\x20crm',_0x14f0ac);_0x4f9a0f(_0x14f0ac);})['catch'](function(_0x39d73b){logger[_0x5d8d('0x13')]('['+[_0x3fc66d[_0x5d8d('0x12')]()]+']',_0x39d73b[_0x5d8d('0x14')]);_0x2249c(_0x39d73b[_0x5d8d('0x14')]);});});}function getUser(_0x254696,_0x1bc57f,_0x3ed8cd,_0x58648e,_0x5643ba){return function(_0x5b3ccb){logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x5b3ccb);return new Promise(function(_0x530e1f,_0x42dc56){if(intUtil[_0x5d8d('0x15')](_0x5b3ccb['userEmail'])){var _0x66ed93={'method':_0x5d8d('0x16'),'uri':_0x3ed8cd+_0x5d8d('0x17')+_0x5b3ccb[_0x5d8d('0x18')]+'&'+_0x58648e+'&'+_0x5643ba,'auth':_0x1bc57f,'json':!![]};logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+_0x5d8d('0x19'),_0x66ed93);return rp(_0x66ed93)[_0x5d8d('0xe')](function(_0x36ab83){logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+_0x5d8d('0x1a'),_0x36ab83);if(_0x36ab83['result'][_0x5d8d('0xf')]>0x0&&String(_0x36ab83[_0x5d8d('0x1b')][0x0]['active'])===_0x5d8d('0x1c')){_0x5b3ccb[_0x5d8d('0x1d')]=_0x36ab83[_0x5d8d('0x1b')][0x0][_0x5d8d('0x10')];}else{_0x5b3ccb['userId']=_0x5b3ccb[_0x5d8d('0x1e')];_0x5b3ccb[_0x5d8d('0x18')]=_0x5b3ccb[_0x5d8d('0x1f')];}logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+_0x5d8d('0x20'),_0x5b3ccb);_0x530e1f(_0x5b3ccb);})[_0x5d8d('0x21')](function(_0x230e92){logger['error']('['+[_0x254696[_0x5d8d('0x12')]()]+']',_0x230e92[_0x5d8d('0x14')]);_0x42dc56(_0x230e92['message']);});}else{logger[_0x5d8d('0x11')]('['+[_0x254696['toUpperCase']()]+_0x5d8d('0x22'));_0x5b3ccb['userId']=_0x5b3ccb['adminId'];_0x5b3ccb[_0x5d8d('0x18')]=_0x5b3ccb[_0x5d8d('0x1f')];_0x530e1f(_0x5b3ccb);}});};}function createEndUser(_0x2c4408,_0xf67ea0,_0x5e0e77,_0x168ca1,_0x8f0cac){logger[_0x5d8d('0x11')]('['+[_0x2c4408[_0x5d8d('0x12')]()]+_0x5d8d('0x23'),_0x5e0e77);return new Promise(function(_0x379ff4,_0x3e07e5){var _0x270bfe={'method':_0x5d8d('0x24'),'uri':_0x168ca1+_0x5d8d('0x25')+_0x8f0cac,'body':{'user_name':_0x5e0e77[_0x5d8d('0x26')],'roles':'user','first_name':_0x5e0e77[_0x5d8d('0x26')],'active':'true','date_format':_0x5d8d('0x27'),'phone':_0x5e0e77['endUserNumber']},'auth':_0xf67ea0,'json':!![]};return rp(_0x270bfe)['then'](function(_0x308868){logger['info']('['+[_0x2c4408[_0x5d8d('0x12')]()]+_0x5d8d('0x28'),_0x308868[_0x5d8d('0x1b')]);_0x5e0e77['endUserId']=_0x308868['result'][_0x5d8d('0x10')];_0x379ff4(_0x5e0e77);})[_0x5d8d('0x21')](function(_0x2812a0){logger[_0x5d8d('0x13')]('['+[_0x2c4408['toUpperCase']()]+']',_0x2812a0['message']);_0x3e07e5(_0x2812a0[_0x5d8d('0x14')]);});});}function getEndUser(_0x53b0ac,_0x39b55d,_0x52b103,_0x9590cc,_0x15dc73){return function(_0x242cc2){logger['info']('['+[_0x53b0ac[_0x5d8d('0x12')]()]+_0x5d8d('0x29'),_0x242cc2);return new Promise(function(_0x10128f,_0x466599){var _0x31066d={'method':'GET','uri':_0x52b103+_0x5d8d('0x2a')+_0x242cc2[_0x5d8d('0x26')]+'&'+_0x9590cc+'&'+_0x15dc73,'auth':_0x39b55d,'json':!![]};return rp(_0x31066d)[_0x5d8d('0xe')](function(_0x4908b6){if(_0x4908b6[_0x5d8d('0x1b')][_0x5d8d('0xf')]>0x0){_0x242cc2['endUserId']=_0x4908b6['result'][0x0][_0x5d8d('0x10')];logger[_0x5d8d('0x11')]('['+[_0x53b0ac[_0x5d8d('0x12')]()]+_0x5d8d('0x2b'),_0x242cc2);_0x10128f(_0x242cc2);}else{return createEndUser(_0x53b0ac,_0x39b55d,_0x242cc2,_0x52b103,_0x9590cc)[_0x5d8d('0xe')](function(_0x59a696){logger[_0x5d8d('0x11')]('['+[_0x53b0ac[_0x5d8d('0x12')]()]+_0x5d8d('0x2c'),_0x59a696);_0x10128f(_0x59a696);});}})[_0x5d8d('0x21')](function(_0x2c9e43){logger[_0x5d8d('0x13')]('['+[_0x53b0ac[_0x5d8d('0x12')]()]+']',_0x2c9e43['message']);_0x466599(_0x2c9e43[_0x5d8d('0x14')]);});});};}function getCustomFields(_0x1e9c9c,_0x3c011d){var _0x7afd57={};if(_0x1e9c9c[_0x5d8d('0xf')]>0x0){_[_0x5d8d('0x2d')](_0x1e9c9c,function(_0x5268b4){if(_[_0x5d8d('0x2e')]([_0x5d8d('0x2f'),'picklist'],_0x5268b4[_0x5d8d('0x30')])&&_0x5268b4[_0x5d8d('0x31')]&&!_0x5268b4['customField']){_0x7afd57[_0x5268b4['nameField'][_0x5d8d('0x32')]()]=_0x5268b4[_0x5d8d('0x33')]['toString']();}else if(_[_0x5d8d('0x2e')]([_0x5d8d('0x2f'),_0x5d8d('0x34')],_0x5268b4[_0x5d8d('0x30')])&&_0x5268b4[_0x5d8d('0x35')]&&_0x5268b4[_0x5d8d('0x36')]){_0x7afd57[_0x5268b4[_0x5d8d('0x35')][_0x5d8d('0x32')]()]=_0x5268b4[_0x5d8d('0x33')][_0x5d8d('0x37')]();}else if(_0x5268b4[_0x5d8d('0x30')]===_0x5d8d('0x38')&&_0x5268b4[_0x5d8d('0x39')]&&_0x5268b4['idField']&&_0x5268b4['customField']){_0x7afd57[_0x5268b4[_0x5d8d('0x35')][_0x5d8d('0x32')]()]=_0x3c011d[_0x5268b4[_0x5d8d('0x39')]][_0x5d8d('0x37')]();}else if(_0x5268b4['type']==='customVariable'&&_0x5268b4[_0x5d8d('0x3a')]&&_0x5268b4[_0x5d8d('0x3a')][_0x5d8d('0x3b')]&&_0x5268b4['idField']&&_0x5268b4[_0x5d8d('0x36')]){_0x7afd57[_0x5268b4['idField']['toLowerCase']()]=_0x3c011d[_0x5268b4[_0x5d8d('0x3a')]['name'][_0x5d8d('0x32')]()][_0x5d8d('0x37')]();}});}return _0x7afd57;}function getTicket(_0x4340b3,_0xcca1ea,_0x1ed2af,_0x36395a,_0xa8d849,_0x2d3961){return function(_0x2f6f0d){logger[_0x5d8d('0x11')]('['+[_0x4340b3[_0x5d8d('0x12')]()]+_0x5d8d('0x3c'),_0x2f6f0d);return new Promise(function(_0x5d218a,_0xa226b7){var _0x733287=_0x4340b3[_0x5d8d('0x32')]()===_0x5d8d('0x3d')?_0x2f6f0d['userId']:_0x2f6f0d[_0x5d8d('0x3e')];var _0x4c4d9b={'method':_0x5d8d('0x24'),'uri':_0x1ed2af+_0x5d8d('0x3f')+'?'+_0x2d3961,'body':Object[_0x5d8d('0x40')]({},{'active':_0x5d8d('0x1c'),'caller_id':_0x733287,'assigned_to':_0x2f6f0d[_0x5d8d('0x1d')],'short_description':intUtil[_0x5d8d('0x41')](_0x36395a[_0x5d8d('0x42')],_0xa8d849,'\x20'),'description':intUtil['getString'](_0x36395a[_0x5d8d('0x43')],_0xa8d849,'\x0a')},getCustomFields(_0x36395a[_0x5d8d('0x44')],_0xa8d849)),'auth':_0xcca1ea,'json':!![]};return rp(_0x4c4d9b)['then'](function(_0x382d53){logger[_0x5d8d('0x11')]('['+[_0x4340b3['toUpperCase']()]+_0x5d8d('0x45'),_0x382d53[_0x5d8d('0x1b')]);_0x2f6f0d['ticketId']=_0x382d53[_0x5d8d('0x1b')][_0x5d8d('0x10')];_0x2f6f0d[_0x5d8d('0x46')]=_0x382d53[_0x5d8d('0x1b')]['number'];logger[_0x5d8d('0x11')]('['+[_0x4340b3[_0x5d8d('0x12')]()]+']\x20getTicket\x20crm',_0x2f6f0d);_0x5d218a(_0x2f6f0d);})[_0x5d8d('0x21')](function(_0x3bea25){logger[_0x5d8d('0x13')]('['+[_0x4340b3[_0x5d8d('0x12')]()]+']',_0x3bea25[_0x5d8d('0x14')]);_0xa226b7(_0x3bea25['message']);});});};}function createRemoteTag(_0x566ca8,_0x48a09d,_0x5ecb54,_0x50bd16){return new Promise(function(_0x3ae00d,_0x132a1a){var _0x292425={'method':'POST','uri':_0x5ecb54+_0x5d8d('0x47')+'?'+_0x50bd16,'body':{'short_description':_0x566ca8,'global':!![],'active':!![],'name':_0x566ca8},'auth':_0x48a09d,'json':!![]};return rp(_0x292425)[_0x5d8d('0xe')](function(_0xe6327b){var _0x379af1=_0xe6327b[_0x5d8d('0x1b')][_0x5d8d('0x10')];_0x3ae00d(_0x379af1);});});}function getRemoteTag(_0x1cd6c6,_0x80400,_0x273268,_0x1fc469,_0x3e1581){return new Promise(function(_0xe27d7c,_0x2706d0){var _0x2d9cff={'method':_0x5d8d('0x16'),'uri':_0x273268+_0x5d8d('0x47')+_0x5d8d('0x48')+_0x1cd6c6+'&'+_0x1fc469,'auth':_0x80400,'json':!![]};return rp(_0x2d9cff)[_0x5d8d('0xe')](function(_0x646b8d){if(_0x646b8d[_0x5d8d('0x1b')][_0x5d8d('0xf')]>0x0){var _0x389e68=_0x646b8d[_0x5d8d('0x1b')][0x0][_0x5d8d('0x10')];_0xe27d7c(_0x389e68);}else{return createRemoteTag(_0x1cd6c6,_0x80400,_0x273268,_0x1fc469)[_0x5d8d('0xe')](function(_0x15295c){_0xe27d7c(_0x15295c);});}});});}function assignTagToIncident(_0x508323,_0x8a998b,_0x1cb781,_0x14e79d,_0x4733a3){return new Promise(function(_0x31b669,_0x36b217){var _0x2efe0b={'method':_0x5d8d('0x24'),'uri':_0x1cb781+_0x5d8d('0x49')+'?'+_0x4733a3,'body':{'label':_0x508323,'table':_0x5d8d('0x3f'),'id_type':_0x5d8d('0x4a'),'table_key':_0x14e79d['ticketId'],'title':_0x5d8d('0x4b')+_0x14e79d[_0x5d8d('0x46')],'id_display':_0x14e79d[_0x5d8d('0x46')]},'auth':_0x8a998b,'json':!![]};return rp(_0x2efe0b)['then'](function(_0x1cb192){_0x31b669();})[_0x5d8d('0x21')](function(){_0x31b669();});});}function manageTags(_0x4b0183,_0x3bf89b,_0x260aee,_0x1d70ae,_0x5da52d,_0x3d9bdf,_0x5bc3e5){return new Promise(function(_0x218976,_0xe540db){var _0x3e6001=[];_0x3bf89b[_0x5d8d('0x2d')](function(_0x47f609){_0x3e6001['push'](getRemoteTag(_0x47f609,_0x260aee,_0x1d70ae,_0x3d9bdf,_0x5bc3e5));});return Promise[_0x5d8d('0x4c')](_0x3e6001)['then'](function(_0x550ecc){if(_0x550ecc[_0x5d8d('0xf')]){logger[_0x5d8d('0x11')]('['+[_0x4b0183[_0x5d8d('0x12')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x550ecc);var _0x2b5b67=[];_0x550ecc[_0x5d8d('0x2d')](function(_0x196169){_0x2b5b67[_0x5d8d('0x4d')](assignTagToIncident(_0x196169,_0x260aee,_0x1d70ae,_0x5da52d,_0x3d9bdf));});return Promise[_0x5d8d('0x4c')](_0x2b5b67)[_0x5d8d('0xe')](function(){_0x218976();})[_0x5d8d('0x21')](function(){_0x218976();});}else{_0x218976();}});});}function getTags(_0x5cae20,_0x3c0ae4,_0x1184ac,_0x26054c,_0x44bf4e,_0x23ec40){return function(_0x2eafb4){return new Promise(function(_0x5902dc,_0x1ad55b){var _0xabffa1=[];var _0x3705e2=_0x26054c[_0x5d8d('0x4e')];if(_0x3705e2&&_0x3705e2[_0x5d8d('0xf')]>0x0){_0xabffa1=_['map'](_0x3705e2,_0x5d8d('0x3b'));}if(_0xabffa1[_0x5d8d('0xf')]>0x0){return manageTags(_0x5cae20,_0xabffa1,_0x3c0ae4,_0x1184ac,_0x2eafb4,_0x44bf4e,_0x23ec40)[_0x5d8d('0xe')](function(){_0x5902dc(_0x2eafb4);});}else{_0x5902dc(_0x2eafb4);}});};}function emit(_0x4912ea,_0x2f4ad8,_0x43e0c9){var _0x5762cb=_0x5d8d('0x4f')+_0x5d8d('0x50')+_0x5d8d('0x51')+'%255EORDERBYDESCnumber';var _0x4e7815={'uri':_0x4912ea+_0x5d8d('0x52')+_0x43e0c9+_0x5762cb};io['to'](util['format'](_0x5d8d('0x53'),_0x2f4ad8))[_0x5d8d('0x54')](_0x5d8d('0x55'),_0x4e7815);}exports['cs']=function(_0x375076,_0x5a22ab,_0x50a443,_0x23b30c,_0x644f20,_0x55d031,_0x559502,_0x52b947){var _0x43b2ef={};var _0x51b090={'user':_0x55d031[_0x5d8d('0x56')],'pass':_0x55d031[_0x5d8d('0x57')]};var _0x3fb0df=_0x5d8d('0x58');var _0x5610c9='sysparm_display_value=true';_0x55d031[_0x5d8d('0x59')]=intUtil[_0x5d8d('0x5a')](_0x55d031['remoteUri']);_0x55d031['serverUrl']=intUtil[_0x5d8d('0x5a')](_0x55d031[_0x5d8d('0x5b')]);var _0x46b785=util[_0x5d8d('0x5c')](_0x5d8d('0x5d'),_0x55d031[_0x5d8d('0x59')]);_0x43b2ef[_0x5d8d('0x18')]=!_[_0x5d8d('0x5e')](_0x23b30c)?_0x23b30c[_0x5d8d('0x5f')]:null;_0x43b2ef[_0x5d8d('0x1f')]=_0x55d031[_0x5d8d('0x5f')];_0x43b2ef[_0x5d8d('0x26')]=_0x52b947[_0x5d8d('0x32')]()==='outbound'?_0x5a22ab[_0x5d8d('0x60')]:_0x5a22ab[_0x5d8d('0x61')];_0x43b2ef[_0x5d8d('0x62')]=_0x52b947===_0x5d8d('0x63')||_0x52b947==='unmanaged'?_0x5d8d('0x63'):'outbound';var _0x1b9074=util[_0x5d8d('0x5c')](_0x5d8d('0x64'),_0x55d031[_0x5d8d('0x5b')],_0x5a22ab[_0x5d8d('0x65')],md5(_0x5a22ab[_0x5d8d('0x65')]));if(_0x644f20&&_0x644f20[_0x5d8d('0x66')]){logger['info'](_0x5d8d('0x67'),_0x5d8d('0x68'));_0x5a22ab['recordingURL']=_0x1b9074;}else if(_0x559502&&_0x559502['recordingFormat']&&_0x559502['recordingFormat']!==_0x5d8d('0x69')){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x5a22ab[_0x5d8d('0x6a')]=_0x1b9074;}else{_0x5a22ab['recordingURL']='';}return getAdminUser(_0x52b947,_0x51b090,_0x43b2ef,_0x46b785,_0x5610c9,_0x3fb0df)[_0x5d8d('0xe')](getUser(_0x52b947,_0x51b090,_0x46b785,_0x5610c9,_0x3fb0df))[_0x5d8d('0xe')](getEndUser(_0x52b947,_0x51b090,_0x46b785,_0x5610c9,_0x3fb0df))[_0x5d8d('0xe')](getTicket(_0x52b947,_0x51b090,_0x46b785,_0x50a443,_0x5a22ab,_0x5610c9))[_0x5d8d('0xe')](function(_0x4430a3){logger[_0x5d8d('0x11')](util[_0x5d8d('0x5c')](_0x5d8d('0x6b'),_0x4430a3['ticketId']));logger['info'](util[_0x5d8d('0x5c')](_0x5d8d('0x6c'),_0x52b947));if(_0x52b947!=='unmanaged'){logger[_0x5d8d('0x11')]('['+[_0x52b947[_0x5d8d('0x12')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x55d031['remoteUri'],_0x23b30c[_0x5d8d('0x3b')],_0x4430a3[_0x5d8d('0x6d')]);}})[_0x5d8d('0x21')](function(_0x1ec3ef){logger['error']('['+[_0x52b947[_0x5d8d('0x12')]()]+_0x5d8d('0x6e'),util[_0x5d8d('0x6f')](_0x1ec3ef,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff