Built motion from commit 092f8824.|2.5.49
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 7f72ae8..f06fbe6 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x449a=[']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push','all','forEach','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','inspect','lodash','bluebird','md5','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','validateEmail','userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','result','true','userId','adminEmail','],\x20getUser\x20crm','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','],\x20getEndUser\x20crm','includes','picklist','type','nameField','content','customField','idField','toLowerCase','toString','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Descriptions','Fields'];(function(_0x5a77f9,_0x17d349){var _0x241b66=function(_0x1b4a1c){while(--_0x1b4a1c){_0x5a77f9['push'](_0x5a77f9['shift']());}};_0x241b66(++_0x17d349);}(_0x449a,0xf7));var _0xa449=function(_0x24259d,_0x64a194){_0x24259d=_0x24259d-0x0;var _0x5a701=_0x449a[_0x24259d];return _0x5a701;};'use strict';var _=require(_0xa449('0x0'));var Promise=require(_0xa449('0x1'));var rp=require('request-promise');var util=require('util');var md5=require(_0xa449('0x2'));var Redis=require('ioredis');var intUtil=require(_0xa449('0x3'));var config=require(_0xa449('0x4'));var logger=require(_0xa449('0x5'))('servicenow');config[_0xa449('0x6')]=_['defaults'](config[_0xa449('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0xa449('0x7'))(new Redis(config['redis']));function getAdminUser(_0x48f62c,_0x43ccc4,_0x5135f7,_0x1a591e,_0x53c6e1,_0x5aad3f){return new Promise(function(_0x76e62,_0x25b0eb){var _0x6af1c8={'method':'GET','uri':_0x1a591e+_0xa449('0x8')+'&'+_0x53c6e1+'&'+_0x5aad3f,'auth':_0x43ccc4,'json':!![]};return rp(_0x6af1c8)[_0xa449('0x9')](function(_0x51726c){if(_0x51726c['result'][_0xa449('0xa')]>0x0){_0x5135f7[_0xa449('0xb')]=_0x51726c['result'][0x0][_0xa449('0xc')];}logger[_0xa449('0xd')]('['+[_0x48f62c[_0xa449('0xe')]()]+_0xa449('0xf'),_0x5135f7);_0x76e62(_0x5135f7);})[_0xa449('0x10')](function(_0x9dc951){logger[_0xa449('0x11')]('['+[_0x48f62c[_0xa449('0xe')]()]+']',_0x9dc951[_0xa449('0x12')]);_0x25b0eb(_0x9dc951[_0xa449('0x12')]);});});}function getUser(_0x55cc83,_0x12721f,_0x1f1d71,_0x19a380,_0x4d67c3){return function(_0x55462){logger[_0xa449('0xd')]('['+[_0x55cc83['toUpperCase']()]+'],\x20getUser\x20input\x20crm',_0x55462);return new Promise(function(_0x6c12a1,_0x41b0b0){if(intUtil[_0xa449('0x13')](_0x55462[_0xa449('0x14')])){var _0x1971e1={'method':_0xa449('0x15'),'uri':_0x1f1d71+_0xa449('0x16')+_0x55462['userEmail']+'&'+_0x19a380+'&'+_0x4d67c3,'auth':_0x12721f,'json':!![]};logger[_0xa449('0xd')]('['+[_0x55cc83[_0xa449('0xe')]()]+_0xa449('0x17'),_0x1971e1);return rp(_0x1971e1)[_0xa449('0x9')](function(_0x4926d6){logger[_0xa449('0xd')]('['+[_0x55cc83['toUpperCase']()]+_0xa449('0x18'),_0x4926d6);if(_0x4926d6[_0xa449('0x19')][_0xa449('0xa')]>0x0&&String(_0x4926d6[_0xa449('0x19')][0x0]['active'])===_0xa449('0x1a')){_0x55462['userId']=_0x4926d6['result'][0x0][_0xa449('0xc')];}else{_0x55462[_0xa449('0x1b')]=_0x55462['adminId'];_0x55462[_0xa449('0x14')]=_0x55462[_0xa449('0x1c')];}logger[_0xa449('0xd')]('['+[_0x55cc83[_0xa449('0xe')]()]+_0xa449('0x1d'),_0x55462);_0x6c12a1(_0x55462);})[_0xa449('0x10')](function(_0x4e370d){logger[_0xa449('0x11')]('['+[_0x55cc83[_0xa449('0xe')]()]+']',_0x4e370d['message']);_0x41b0b0(_0x4e370d['message']);});}else{logger[_0xa449('0xd')]('['+[_0x55cc83['toUpperCase']()]+']\x20using\x20admin\x20profile');_0x55462[_0xa449('0x1b')]=_0x55462[_0xa449('0xb')];_0x55462[_0xa449('0x14')]=_0x55462[_0xa449('0x1c')];_0x6c12a1(_0x55462);}});};}function createEndUser(_0x2750d0,_0x4ac236,_0x11229d,_0x50077a,_0x58ca06){logger[_0xa449('0xd')]('['+[_0x2750d0[_0xa449('0xe')]()]+_0xa449('0x1e'),_0x11229d);return new Promise(function(_0x3f146c,_0x1f88b7){var _0x1fe4d4={'method':_0xa449('0x1f'),'uri':_0x50077a+_0xa449('0x20')+_0x58ca06,'body':{'user_name':_0x11229d[_0xa449('0x21')],'roles':_0xa449('0x22'),'first_name':_0x11229d[_0xa449('0x21')],'active':_0xa449('0x1a'),'date_format':'System','phone':_0x11229d[_0xa449('0x21')]},'auth':_0x4ac236,'json':!![]};return rp(_0x1fe4d4)[_0xa449('0x9')](function(_0x5334a3){logger[_0xa449('0xd')]('['+[_0x2750d0['toUpperCase']()]+_0xa449('0x23'),_0x5334a3[_0xa449('0x19')]);_0x11229d[_0xa449('0x24')]=_0x5334a3['result'][_0xa449('0xc')];_0x3f146c(_0x11229d);})[_0xa449('0x10')](function(_0x220901){logger['error']('['+[_0x2750d0['toUpperCase']()]+']',_0x220901[_0xa449('0x12')]);_0x1f88b7(_0x220901[_0xa449('0x12')]);});});}function getEndUser(_0x609735,_0x2b1340,_0x5bf27e,_0x57dfa9,_0x593af4){return function(_0x58b17c){logger[_0xa449('0xd')]('['+[_0x609735[_0xa449('0xe')]()]+_0xa449('0x25'),_0x58b17c);return new Promise(function(_0x2cebdc,_0x284ee3){var _0x4e5881={'method':'GET','uri':_0x5bf27e+'sys_user?sysparm_query=phone%3D'+_0x58b17c[_0xa449('0x21')]+'&'+_0x57dfa9+'&'+_0x593af4,'auth':_0x2b1340,'json':!![]};return rp(_0x4e5881)[_0xa449('0x9')](function(_0x535cfa){if(_0x535cfa[_0xa449('0x19')]['length']>0x0){_0x58b17c[_0xa449('0x24')]=_0x535cfa['result'][0x0]['sys_id'];logger[_0xa449('0xd')]('['+[_0x609735[_0xa449('0xe')]()]+_0xa449('0x26'),_0x58b17c);_0x2cebdc(_0x58b17c);}else{return createEndUser(_0x609735,_0x2b1340,_0x58b17c,_0x5bf27e,_0x57dfa9)['then'](function(_0x1e27b7){logger['info']('['+[_0x609735['toUpperCase']()]+'],\x20createEndUser\x20crm',_0x1e27b7);_0x2cebdc(_0x1e27b7);});}})[_0xa449('0x10')](function(_0x139668){logger[_0xa449('0x11')]('['+[_0x609735[_0xa449('0xe')]()]+']',_0x139668['message']);_0x284ee3(_0x139668[_0xa449('0x12')]);});});};}function getCustomFields(_0x55021d,_0x4e7e72){var _0x5bed0e={};if(_0x55021d[_0xa449('0xa')]>0x0){_['forEach'](_0x55021d,function(_0x1695a0){if(_[_0xa449('0x27')](['string',_0xa449('0x28')],_0x1695a0[_0xa449('0x29')])&&_0x1695a0[_0xa449('0x2a')]&&!_0x1695a0['customField']){_0x5bed0e[_0x1695a0[_0xa449('0x2a')]['toLowerCase']()]=_0x1695a0[_0xa449('0x2b')]['toString']();}else if(_[_0xa449('0x27')](['string','picklist'],_0x1695a0[_0xa449('0x29')])&&_0x1695a0['idField']&&_0x1695a0[_0xa449('0x2c')]){_0x5bed0e[_0x1695a0[_0xa449('0x2d')][_0xa449('0x2e')]()]=_0x1695a0['content'][_0xa449('0x2f')]();}else if(_0x1695a0['type']==='variable'&&_0x1695a0[_0xa449('0x30')]&&_0x1695a0[_0xa449('0x2d')]&&_0x1695a0[_0xa449('0x2c')]){_0x5bed0e[_0x1695a0[_0xa449('0x2d')][_0xa449('0x2e')]()]=_0x4e7e72[_0x1695a0[_0xa449('0x30')]]['toString']();}else if(_0x1695a0[_0xa449('0x29')]===_0xa449('0x31')&&_0x1695a0[_0xa449('0x32')]&&_0x1695a0[_0xa449('0x32')]['name']&&_0x1695a0['idField']&&_0x1695a0[_0xa449('0x2c')]){_0x5bed0e[_0x1695a0['idField']['toLowerCase']()]=_0x4e7e72[_0x1695a0[_0xa449('0x32')][_0xa449('0x33')][_0xa449('0x2e')]()]['toString']();}});}return _0x5bed0e;}function getTicket(_0x1dab5c,_0xa9493c,_0x3c57a1,_0x4a38e8,_0x4305f5,_0x3da29a){return function(_0x95250){logger[_0xa449('0xd')]('['+[_0x1dab5c[_0xa449('0xe')]()]+_0xa449('0x34'),_0x95250);return new Promise(function(_0x533bd2,_0x94b034){var _0x507a9d=_0x1dab5c[_0xa449('0x2e')]()===_0xa449('0x35')?_0x95250['userId']:_0x95250['endUserId'];var _0x13c458={'method':'POST','uri':_0x3c57a1+'incident'+'?'+_0x3da29a,'body':Object[_0xa449('0x36')]({},{'active':_0xa449('0x1a'),'caller_id':_0x507a9d,'assigned_to':_0x95250[_0xa449('0x1b')],'short_description':intUtil[_0xa449('0x37')](_0x4a38e8[_0xa449('0x38')],_0x4305f5,'\x20'),'description':intUtil[_0xa449('0x37')](_0x4a38e8[_0xa449('0x39')],_0x4305f5,'\x0a')},getCustomFields(_0x4a38e8[_0xa449('0x3a')],_0x4305f5)),'auth':_0xa9493c,'json':!![]};return rp(_0x13c458)[_0xa449('0x9')](function(_0x38ef93){logger['info']('['+[_0x1dab5c['toUpperCase']()]+_0xa449('0x3b'),_0x38ef93[_0xa449('0x19')]);_0x95250[_0xa449('0x3c')]=_0x38ef93[_0xa449('0x19')][_0xa449('0xc')];_0x95250[_0xa449('0x3d')]=_0x38ef93['result'][_0xa449('0x3e')];logger[_0xa449('0xd')]('['+[_0x1dab5c['toUpperCase']()]+_0xa449('0x3f'),_0x95250);_0x533bd2(_0x95250);})['catch'](function(_0x16edc2){logger[_0xa449('0x11')]('['+[_0x1dab5c[_0xa449('0xe')]()]+']',_0x16edc2[_0xa449('0x12')]);_0x94b034(_0x16edc2['message']);});});};}function createRemoteTag(_0x23ae7d,_0x2ce090,_0x4334c8,_0x330aed){return new Promise(function(_0x45d244,_0x1d323f){var _0x2ac4ea={'method':_0xa449('0x1f'),'uri':_0x4334c8+_0xa449('0x40')+'?'+_0x330aed,'body':{'short_description':_0x23ae7d,'global':!![],'active':!![],'name':_0x23ae7d},'auth':_0x2ce090,'json':!![]};return rp(_0x2ac4ea)[_0xa449('0x9')](function(_0x44287f){var _0x34dc0b=_0x44287f['result'][_0xa449('0xc')];_0x45d244(_0x34dc0b);});});}function getRemoteTag(_0x492454,_0x2803a1,_0x30200f,_0x17aa28,_0x3bdce8){return new Promise(function(_0x6ae3,_0x5c8fdd){var _0x389110={'method':'GET','uri':_0x30200f+_0xa449('0x40')+_0xa449('0x41')+_0x492454+'&'+_0x17aa28,'auth':_0x2803a1,'json':!![]};return rp(_0x389110)[_0xa449('0x9')](function(_0x850ec5){if(_0x850ec5[_0xa449('0x19')][_0xa449('0xa')]>0x0){var _0x41a2e4=_0x850ec5[_0xa449('0x19')][0x0][_0xa449('0xc')];_0x6ae3(_0x41a2e4);}else{return createRemoteTag(_0x492454,_0x2803a1,_0x30200f,_0x17aa28)[_0xa449('0x9')](function(_0x2db064){_0x6ae3(_0x2db064);});}});});}function assignTagToIncident(_0x289dcb,_0x2610a7,_0x535b87,_0x1b806e,_0x35d8d7){return new Promise(function(_0x42e976,_0x5983ae){var _0x1f9a03={'method':_0xa449('0x1f'),'uri':_0x535b87+_0xa449('0x42')+'?'+_0x35d8d7,'body':{'label':_0x289dcb,'table':'incident','id_type':_0xa449('0x43'),'table_key':_0x1b806e[_0xa449('0x3c')],'title':_0xa449('0x44')+_0x1b806e[_0xa449('0x3d')],'id_display':_0x1b806e[_0xa449('0x3d')]},'auth':_0x2610a7,'json':!![]};return rp(_0x1f9a03)[_0xa449('0x9')](function(_0x421404){_0x42e976();})['catch'](function(){_0x42e976();});});}function manageTags(_0x1dc8d1,_0x40b97f,_0x4a8557,_0x1bb797,_0x411fa0,_0x42dbc7,_0x1e6210){return new Promise(function(_0x53eae8,_0x3eff55){var _0x23e2b0=[];_0x40b97f['forEach'](function(_0x5a5332){_0x23e2b0[_0xa449('0x45')](getRemoteTag(_0x5a5332,_0x4a8557,_0x1bb797,_0x42dbc7,_0x1e6210));});return Promise[_0xa449('0x46')](_0x23e2b0)[_0xa449('0x9')](function(_0x5884d2){if(_0x5884d2[_0xa449('0xa')]){logger[_0xa449('0xd')]('['+[_0x1dc8d1[_0xa449('0xe')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x5884d2);var _0x5efcea=[];_0x5884d2[_0xa449('0x47')](function(_0x1d4375){_0x5efcea['push'](assignTagToIncident(_0x1d4375,_0x4a8557,_0x1bb797,_0x411fa0,_0x42dbc7));});return Promise[_0xa449('0x46')](_0x5efcea)[_0xa449('0x9')](function(){_0x53eae8();})[_0xa449('0x10')](function(){_0x53eae8();});}else{_0x53eae8();}});});}function getTags(_0x419d03,_0x5ca4a9,_0x855e59,_0x147f74,_0x92a6fb,_0x562aa5){return function(_0x3e6ba){return new Promise(function(_0x270ed9,_0x1c84a8){var _0x35f4e7=[];var _0x50705d=_0x147f74['Tags'];if(_0x50705d&&_0x50705d['length']>0x0){_0x35f4e7=_['map'](_0x50705d,'name');}if(_0x35f4e7[_0xa449('0xa')]>0x0){return manageTags(_0x419d03,_0x35f4e7,_0x5ca4a9,_0x855e59,_0x3e6ba,_0x92a6fb,_0x562aa5)['then'](function(){_0x270ed9(_0x3e6ba);});}else{_0x270ed9(_0x3e6ba);}});};}function emit(_0x3fc844,_0x22b725,_0x1e32f0){var _0x53ad9b=_0xa449('0x48')+_0xa449('0x49')+_0xa449('0x4a')+_0xa449('0x4b');var _0x34ff65={'uri':_0x3fc844+_0xa449('0x4c')+_0x1e32f0+_0x53ad9b};io['to'](util[_0xa449('0x4d')]('user:%s',_0x22b725))[_0xa449('0x4e')]('trigger:browser:url',_0x34ff65);}exports['cs']=function(_0x56074a,_0x40f477,_0x5bcbb8,_0xe8baf6,_0x3a10fc,_0x45ff8b,_0x30b622,_0x2fb395){var _0x253538={};var _0x177360={'user':_0x45ff8b[_0xa449('0x4f')],'pass':_0x45ff8b['password']};var _0x46ee5d=_0xa449('0x50');var _0x21dbac=_0xa449('0x51');_0x45ff8b[_0xa449('0x52')]=intUtil[_0xa449('0x53')](_0x45ff8b[_0xa449('0x52')]);_0x45ff8b[_0xa449('0x54')]=intUtil[_0xa449('0x53')](_0x45ff8b['serverUrl']);var _0x5cf596=util[_0xa449('0x4d')](_0xa449('0x55'),_0x45ff8b['remoteUri']);_0x253538[_0xa449('0x14')]=!_[_0xa449('0x56')](_0xe8baf6)?_0xe8baf6[_0xa449('0x57')]:null;_0x253538[_0xa449('0x1c')]=_0x45ff8b['email'];_0x253538[_0xa449('0x21')]=_0x2fb395[_0xa449('0x2e')]()===_0xa449('0x35')?_0x40f477[_0xa449('0x58')]:_0x40f477[_0xa449('0x59')];_0x253538[_0xa449('0x5a')]=_0x2fb395===_0xa449('0x5b')||_0x2fb395===_0xa449('0x5c')?_0xa449('0x5b'):_0xa449('0x35');var _0x239a59=util[_0xa449('0x4d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x45ff8b['serverUrl'],_0x40f477[_0xa449('0x5d')],md5(_0x40f477[_0xa449('0x5d')]));if(_0x3a10fc&&_0x3a10fc[_0xa449('0x5e')]){logger['info'](_0xa449('0x5f'),_0xa449('0x60'));_0x40f477[_0xa449('0x61')]=_0x239a59;}else if(_0x30b622&&_0x30b622[_0xa449('0x62')]&&_0x30b622['recordingFormat']!=='none'){logger[_0xa449('0xd')]('[OUTBOUND]',_0xa449('0x60'));_0x40f477[_0xa449('0x61')]=_0x239a59;}else{_0x40f477[_0xa449('0x61')]='';}return getAdminUser(_0x2fb395,_0x177360,_0x253538,_0x5cf596,_0x21dbac,_0x46ee5d)[_0xa449('0x9')](getUser(_0x2fb395,_0x177360,_0x5cf596,_0x21dbac,_0x46ee5d))[_0xa449('0x9')](getEndUser(_0x2fb395,_0x177360,_0x5cf596,_0x21dbac,_0x46ee5d))[_0xa449('0x9')](getTicket(_0x2fb395,_0x177360,_0x5cf596,_0x5bcbb8,_0x40f477,_0x21dbac))[_0xa449('0x9')](function(_0x93099a){logger[_0xa449('0xd')](util['format'](_0xa449('0x63'),_0x93099a[_0xa449('0x3c')]));logger[_0xa449('0xd')](util[_0xa449('0x4d')]('call\x20direction:\x20%s',_0x2fb395));if(_0x2fb395!=='unmanaged'){logger[_0xa449('0xd')]('['+[_0x2fb395[_0xa449('0xe')]()]+']',_0xa449('0x64'));emit(_0x45ff8b[_0xa449('0x52')],_0xe8baf6[_0xa449('0x33')],_0x93099a['ticketId']);}})[_0xa449('0x10')](function(_0x32782e){logger[_0xa449('0x11')]('['+[_0x2fb395[_0xa449('0xe')]()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0xa449('0x65')](_0x32782e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd8d5=['inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','length','sys_id','info','toUpperCase','error','message','validateEmail','GET','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','result','true','userId','adminId','adminEmail','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','type','nameField','toLowerCase','content','picklist','idField','customField','toString','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','endUserId','incident','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','all','push','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','format','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','none','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','ticketId',']\x20Error\x20running\x20ServiceNow\x20integration'];(function(_0x211d8f,_0x17d5f6){var _0x525912=function(_0x288185){while(--_0x288185){_0x211d8f['push'](_0x211d8f['shift']());}};_0x525912(++_0x17d5f6);}(_0xd8d5,0x151));var _0x5d8d=function(_0x8ee3c9,_0x14a2c4){_0x8ee3c9=_0x8ee3c9-0x0;var _0x3e087c=_0xd8d5[_0x8ee3c9];return _0x3e087c;};'use strict';var _=require(_0x5d8d('0x0'));var Promise=require(_0x5d8d('0x1'));var rp=require(_0x5d8d('0x2'));var util=require(_0x5d8d('0x3'));var md5=require(_0x5d8d('0x4'));var Redis=require(_0x5d8d('0x5'));var intUtil=require(_0x5d8d('0x6'));var config=require(_0x5d8d('0x7'));var logger=require(_0x5d8d('0x8'))(_0x5d8d('0x9'));config[_0x5d8d('0xa')]=_[_0x5d8d('0xb')](config[_0x5d8d('0xa')],{'host':'localhost','port':0x18eb});var io=require(_0x5d8d('0xc'))(new Redis(config[_0x5d8d('0xa')]));function getAdminUser(_0x3fc66d,_0x412d49,_0x14f0ac,_0x58b1d6,_0x2be43c,_0x2164ce){return new Promise(function(_0x4f9a0f,_0x2249c){var _0x18c5a2={'method':'GET','uri':_0x58b1d6+_0x5d8d('0xd')+'&'+_0x2be43c+'&'+_0x2164ce,'auth':_0x412d49,'json':!![]};return rp(_0x18c5a2)[_0x5d8d('0xe')](function(_0x2c1a94){if(_0x2c1a94['result'][_0x5d8d('0xf')]>0x0){_0x14f0ac['adminId']=_0x2c1a94['result'][0x0][_0x5d8d('0x10')];}logger[_0x5d8d('0x11')]('['+[_0x3fc66d[_0x5d8d('0x12')]()]+'],\x20getAdminUser\x20crm',_0x14f0ac);_0x4f9a0f(_0x14f0ac);})['catch'](function(_0x39d73b){logger[_0x5d8d('0x13')]('['+[_0x3fc66d[_0x5d8d('0x12')]()]+']',_0x39d73b[_0x5d8d('0x14')]);_0x2249c(_0x39d73b[_0x5d8d('0x14')]);});});}function getUser(_0x254696,_0x1bc57f,_0x3ed8cd,_0x58648e,_0x5643ba){return function(_0x5b3ccb){logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x5b3ccb);return new Promise(function(_0x530e1f,_0x42dc56){if(intUtil[_0x5d8d('0x15')](_0x5b3ccb['userEmail'])){var _0x66ed93={'method':_0x5d8d('0x16'),'uri':_0x3ed8cd+_0x5d8d('0x17')+_0x5b3ccb[_0x5d8d('0x18')]+'&'+_0x58648e+'&'+_0x5643ba,'auth':_0x1bc57f,'json':!![]};logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+_0x5d8d('0x19'),_0x66ed93);return rp(_0x66ed93)[_0x5d8d('0xe')](function(_0x36ab83){logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+_0x5d8d('0x1a'),_0x36ab83);if(_0x36ab83['result'][_0x5d8d('0xf')]>0x0&&String(_0x36ab83[_0x5d8d('0x1b')][0x0]['active'])===_0x5d8d('0x1c')){_0x5b3ccb[_0x5d8d('0x1d')]=_0x36ab83[_0x5d8d('0x1b')][0x0][_0x5d8d('0x10')];}else{_0x5b3ccb['userId']=_0x5b3ccb[_0x5d8d('0x1e')];_0x5b3ccb[_0x5d8d('0x18')]=_0x5b3ccb[_0x5d8d('0x1f')];}logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+_0x5d8d('0x20'),_0x5b3ccb);_0x530e1f(_0x5b3ccb);})[_0x5d8d('0x21')](function(_0x230e92){logger['error']('['+[_0x254696[_0x5d8d('0x12')]()]+']',_0x230e92[_0x5d8d('0x14')]);_0x42dc56(_0x230e92['message']);});}else{logger[_0x5d8d('0x11')]('['+[_0x254696['toUpperCase']()]+_0x5d8d('0x22'));_0x5b3ccb['userId']=_0x5b3ccb['adminId'];_0x5b3ccb[_0x5d8d('0x18')]=_0x5b3ccb[_0x5d8d('0x1f')];_0x530e1f(_0x5b3ccb);}});};}function createEndUser(_0x2c4408,_0xf67ea0,_0x5e0e77,_0x168ca1,_0x8f0cac){logger[_0x5d8d('0x11')]('['+[_0x2c4408[_0x5d8d('0x12')]()]+_0x5d8d('0x23'),_0x5e0e77);return new Promise(function(_0x379ff4,_0x3e07e5){var _0x270bfe={'method':_0x5d8d('0x24'),'uri':_0x168ca1+_0x5d8d('0x25')+_0x8f0cac,'body':{'user_name':_0x5e0e77[_0x5d8d('0x26')],'roles':'user','first_name':_0x5e0e77[_0x5d8d('0x26')],'active':'true','date_format':_0x5d8d('0x27'),'phone':_0x5e0e77['endUserNumber']},'auth':_0xf67ea0,'json':!![]};return rp(_0x270bfe)['then'](function(_0x308868){logger['info']('['+[_0x2c4408[_0x5d8d('0x12')]()]+_0x5d8d('0x28'),_0x308868[_0x5d8d('0x1b')]);_0x5e0e77['endUserId']=_0x308868['result'][_0x5d8d('0x10')];_0x379ff4(_0x5e0e77);})[_0x5d8d('0x21')](function(_0x2812a0){logger[_0x5d8d('0x13')]('['+[_0x2c4408['toUpperCase']()]+']',_0x2812a0['message']);_0x3e07e5(_0x2812a0[_0x5d8d('0x14')]);});});}function getEndUser(_0x53b0ac,_0x39b55d,_0x52b103,_0x9590cc,_0x15dc73){return function(_0x242cc2){logger['info']('['+[_0x53b0ac[_0x5d8d('0x12')]()]+_0x5d8d('0x29'),_0x242cc2);return new Promise(function(_0x10128f,_0x466599){var _0x31066d={'method':'GET','uri':_0x52b103+_0x5d8d('0x2a')+_0x242cc2[_0x5d8d('0x26')]+'&'+_0x9590cc+'&'+_0x15dc73,'auth':_0x39b55d,'json':!![]};return rp(_0x31066d)[_0x5d8d('0xe')](function(_0x4908b6){if(_0x4908b6[_0x5d8d('0x1b')][_0x5d8d('0xf')]>0x0){_0x242cc2['endUserId']=_0x4908b6['result'][0x0][_0x5d8d('0x10')];logger[_0x5d8d('0x11')]('['+[_0x53b0ac[_0x5d8d('0x12')]()]+_0x5d8d('0x2b'),_0x242cc2);_0x10128f(_0x242cc2);}else{return createEndUser(_0x53b0ac,_0x39b55d,_0x242cc2,_0x52b103,_0x9590cc)[_0x5d8d('0xe')](function(_0x59a696){logger[_0x5d8d('0x11')]('['+[_0x53b0ac[_0x5d8d('0x12')]()]+_0x5d8d('0x2c'),_0x59a696);_0x10128f(_0x59a696);});}})[_0x5d8d('0x21')](function(_0x2c9e43){logger[_0x5d8d('0x13')]('['+[_0x53b0ac[_0x5d8d('0x12')]()]+']',_0x2c9e43['message']);_0x466599(_0x2c9e43[_0x5d8d('0x14')]);});});};}function getCustomFields(_0x1e9c9c,_0x3c011d){var _0x7afd57={};if(_0x1e9c9c[_0x5d8d('0xf')]>0x0){_[_0x5d8d('0x2d')](_0x1e9c9c,function(_0x5268b4){if(_[_0x5d8d('0x2e')]([_0x5d8d('0x2f'),'picklist'],_0x5268b4[_0x5d8d('0x30')])&&_0x5268b4[_0x5d8d('0x31')]&&!_0x5268b4['customField']){_0x7afd57[_0x5268b4['nameField'][_0x5d8d('0x32')]()]=_0x5268b4[_0x5d8d('0x33')]['toString']();}else if(_[_0x5d8d('0x2e')]([_0x5d8d('0x2f'),_0x5d8d('0x34')],_0x5268b4[_0x5d8d('0x30')])&&_0x5268b4[_0x5d8d('0x35')]&&_0x5268b4[_0x5d8d('0x36')]){_0x7afd57[_0x5268b4[_0x5d8d('0x35')][_0x5d8d('0x32')]()]=_0x5268b4[_0x5d8d('0x33')][_0x5d8d('0x37')]();}else if(_0x5268b4[_0x5d8d('0x30')]===_0x5d8d('0x38')&&_0x5268b4[_0x5d8d('0x39')]&&_0x5268b4['idField']&&_0x5268b4['customField']){_0x7afd57[_0x5268b4[_0x5d8d('0x35')][_0x5d8d('0x32')]()]=_0x3c011d[_0x5268b4[_0x5d8d('0x39')]][_0x5d8d('0x37')]();}else if(_0x5268b4['type']==='customVariable'&&_0x5268b4[_0x5d8d('0x3a')]&&_0x5268b4[_0x5d8d('0x3a')][_0x5d8d('0x3b')]&&_0x5268b4['idField']&&_0x5268b4[_0x5d8d('0x36')]){_0x7afd57[_0x5268b4['idField']['toLowerCase']()]=_0x3c011d[_0x5268b4[_0x5d8d('0x3a')]['name'][_0x5d8d('0x32')]()][_0x5d8d('0x37')]();}});}return _0x7afd57;}function getTicket(_0x4340b3,_0xcca1ea,_0x1ed2af,_0x36395a,_0xa8d849,_0x2d3961){return function(_0x2f6f0d){logger[_0x5d8d('0x11')]('['+[_0x4340b3[_0x5d8d('0x12')]()]+_0x5d8d('0x3c'),_0x2f6f0d);return new Promise(function(_0x5d218a,_0xa226b7){var _0x733287=_0x4340b3[_0x5d8d('0x32')]()===_0x5d8d('0x3d')?_0x2f6f0d['userId']:_0x2f6f0d[_0x5d8d('0x3e')];var _0x4c4d9b={'method':_0x5d8d('0x24'),'uri':_0x1ed2af+_0x5d8d('0x3f')+'?'+_0x2d3961,'body':Object[_0x5d8d('0x40')]({},{'active':_0x5d8d('0x1c'),'caller_id':_0x733287,'assigned_to':_0x2f6f0d[_0x5d8d('0x1d')],'short_description':intUtil[_0x5d8d('0x41')](_0x36395a[_0x5d8d('0x42')],_0xa8d849,'\x20'),'description':intUtil['getString'](_0x36395a[_0x5d8d('0x43')],_0xa8d849,'\x0a')},getCustomFields(_0x36395a[_0x5d8d('0x44')],_0xa8d849)),'auth':_0xcca1ea,'json':!![]};return rp(_0x4c4d9b)['then'](function(_0x382d53){logger[_0x5d8d('0x11')]('['+[_0x4340b3['toUpperCase']()]+_0x5d8d('0x45'),_0x382d53[_0x5d8d('0x1b')]);_0x2f6f0d['ticketId']=_0x382d53[_0x5d8d('0x1b')][_0x5d8d('0x10')];_0x2f6f0d[_0x5d8d('0x46')]=_0x382d53[_0x5d8d('0x1b')]['number'];logger[_0x5d8d('0x11')]('['+[_0x4340b3[_0x5d8d('0x12')]()]+']\x20getTicket\x20crm',_0x2f6f0d);_0x5d218a(_0x2f6f0d);})[_0x5d8d('0x21')](function(_0x3bea25){logger[_0x5d8d('0x13')]('['+[_0x4340b3[_0x5d8d('0x12')]()]+']',_0x3bea25[_0x5d8d('0x14')]);_0xa226b7(_0x3bea25['message']);});});};}function createRemoteTag(_0x566ca8,_0x48a09d,_0x5ecb54,_0x50bd16){return new Promise(function(_0x3ae00d,_0x132a1a){var _0x292425={'method':'POST','uri':_0x5ecb54+_0x5d8d('0x47')+'?'+_0x50bd16,'body':{'short_description':_0x566ca8,'global':!![],'active':!![],'name':_0x566ca8},'auth':_0x48a09d,'json':!![]};return rp(_0x292425)[_0x5d8d('0xe')](function(_0xe6327b){var _0x379af1=_0xe6327b[_0x5d8d('0x1b')][_0x5d8d('0x10')];_0x3ae00d(_0x379af1);});});}function getRemoteTag(_0x1cd6c6,_0x80400,_0x273268,_0x1fc469,_0x3e1581){return new Promise(function(_0xe27d7c,_0x2706d0){var _0x2d9cff={'method':_0x5d8d('0x16'),'uri':_0x273268+_0x5d8d('0x47')+_0x5d8d('0x48')+_0x1cd6c6+'&'+_0x1fc469,'auth':_0x80400,'json':!![]};return rp(_0x2d9cff)[_0x5d8d('0xe')](function(_0x646b8d){if(_0x646b8d[_0x5d8d('0x1b')][_0x5d8d('0xf')]>0x0){var _0x389e68=_0x646b8d[_0x5d8d('0x1b')][0x0][_0x5d8d('0x10')];_0xe27d7c(_0x389e68);}else{return createRemoteTag(_0x1cd6c6,_0x80400,_0x273268,_0x1fc469)[_0x5d8d('0xe')](function(_0x15295c){_0xe27d7c(_0x15295c);});}});});}function assignTagToIncident(_0x508323,_0x8a998b,_0x1cb781,_0x14e79d,_0x4733a3){return new Promise(function(_0x31b669,_0x36b217){var _0x2efe0b={'method':_0x5d8d('0x24'),'uri':_0x1cb781+_0x5d8d('0x49')+'?'+_0x4733a3,'body':{'label':_0x508323,'table':_0x5d8d('0x3f'),'id_type':_0x5d8d('0x4a'),'table_key':_0x14e79d['ticketId'],'title':_0x5d8d('0x4b')+_0x14e79d[_0x5d8d('0x46')],'id_display':_0x14e79d[_0x5d8d('0x46')]},'auth':_0x8a998b,'json':!![]};return rp(_0x2efe0b)['then'](function(_0x1cb192){_0x31b669();})[_0x5d8d('0x21')](function(){_0x31b669();});});}function manageTags(_0x4b0183,_0x3bf89b,_0x260aee,_0x1d70ae,_0x5da52d,_0x3d9bdf,_0x5bc3e5){return new Promise(function(_0x218976,_0xe540db){var _0x3e6001=[];_0x3bf89b[_0x5d8d('0x2d')](function(_0x47f609){_0x3e6001['push'](getRemoteTag(_0x47f609,_0x260aee,_0x1d70ae,_0x3d9bdf,_0x5bc3e5));});return Promise[_0x5d8d('0x4c')](_0x3e6001)['then'](function(_0x550ecc){if(_0x550ecc[_0x5d8d('0xf')]){logger[_0x5d8d('0x11')]('['+[_0x4b0183[_0x5d8d('0x12')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x550ecc);var _0x2b5b67=[];_0x550ecc[_0x5d8d('0x2d')](function(_0x196169){_0x2b5b67[_0x5d8d('0x4d')](assignTagToIncident(_0x196169,_0x260aee,_0x1d70ae,_0x5da52d,_0x3d9bdf));});return Promise[_0x5d8d('0x4c')](_0x2b5b67)[_0x5d8d('0xe')](function(){_0x218976();})[_0x5d8d('0x21')](function(){_0x218976();});}else{_0x218976();}});});}function getTags(_0x5cae20,_0x3c0ae4,_0x1184ac,_0x26054c,_0x44bf4e,_0x23ec40){return function(_0x2eafb4){return new Promise(function(_0x5902dc,_0x1ad55b){var _0xabffa1=[];var _0x3705e2=_0x26054c[_0x5d8d('0x4e')];if(_0x3705e2&&_0x3705e2[_0x5d8d('0xf')]>0x0){_0xabffa1=_['map'](_0x3705e2,_0x5d8d('0x3b'));}if(_0xabffa1[_0x5d8d('0xf')]>0x0){return manageTags(_0x5cae20,_0xabffa1,_0x3c0ae4,_0x1184ac,_0x2eafb4,_0x44bf4e,_0x23ec40)[_0x5d8d('0xe')](function(){_0x5902dc(_0x2eafb4);});}else{_0x5902dc(_0x2eafb4);}});};}function emit(_0x4912ea,_0x2f4ad8,_0x43e0c9){var _0x5762cb=_0x5d8d('0x4f')+_0x5d8d('0x50')+_0x5d8d('0x51')+'%255EORDERBYDESCnumber';var _0x4e7815={'uri':_0x4912ea+_0x5d8d('0x52')+_0x43e0c9+_0x5762cb};io['to'](util['format'](_0x5d8d('0x53'),_0x2f4ad8))[_0x5d8d('0x54')](_0x5d8d('0x55'),_0x4e7815);}exports['cs']=function(_0x375076,_0x5a22ab,_0x50a443,_0x23b30c,_0x644f20,_0x55d031,_0x559502,_0x52b947){var _0x43b2ef={};var _0x51b090={'user':_0x55d031[_0x5d8d('0x56')],'pass':_0x55d031[_0x5d8d('0x57')]};var _0x3fb0df=_0x5d8d('0x58');var _0x5610c9='sysparm_display_value=true';_0x55d031[_0x5d8d('0x59')]=intUtil[_0x5d8d('0x5a')](_0x55d031['remoteUri']);_0x55d031['serverUrl']=intUtil[_0x5d8d('0x5a')](_0x55d031[_0x5d8d('0x5b')]);var _0x46b785=util[_0x5d8d('0x5c')](_0x5d8d('0x5d'),_0x55d031[_0x5d8d('0x59')]);_0x43b2ef[_0x5d8d('0x18')]=!_[_0x5d8d('0x5e')](_0x23b30c)?_0x23b30c[_0x5d8d('0x5f')]:null;_0x43b2ef[_0x5d8d('0x1f')]=_0x55d031[_0x5d8d('0x5f')];_0x43b2ef[_0x5d8d('0x26')]=_0x52b947[_0x5d8d('0x32')]()==='outbound'?_0x5a22ab[_0x5d8d('0x60')]:_0x5a22ab[_0x5d8d('0x61')];_0x43b2ef[_0x5d8d('0x62')]=_0x52b947===_0x5d8d('0x63')||_0x52b947==='unmanaged'?_0x5d8d('0x63'):'outbound';var _0x1b9074=util[_0x5d8d('0x5c')](_0x5d8d('0x64'),_0x55d031[_0x5d8d('0x5b')],_0x5a22ab[_0x5d8d('0x65')],md5(_0x5a22ab[_0x5d8d('0x65')]));if(_0x644f20&&_0x644f20[_0x5d8d('0x66')]){logger['info'](_0x5d8d('0x67'),_0x5d8d('0x68'));_0x5a22ab['recordingURL']=_0x1b9074;}else if(_0x559502&&_0x559502['recordingFormat']&&_0x559502['recordingFormat']!==_0x5d8d('0x69')){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x5a22ab[_0x5d8d('0x6a')]=_0x1b9074;}else{_0x5a22ab['recordingURL']='';}return getAdminUser(_0x52b947,_0x51b090,_0x43b2ef,_0x46b785,_0x5610c9,_0x3fb0df)[_0x5d8d('0xe')](getUser(_0x52b947,_0x51b090,_0x46b785,_0x5610c9,_0x3fb0df))[_0x5d8d('0xe')](getEndUser(_0x52b947,_0x51b090,_0x46b785,_0x5610c9,_0x3fb0df))[_0x5d8d('0xe')](getTicket(_0x52b947,_0x51b090,_0x46b785,_0x50a443,_0x5a22ab,_0x5610c9))[_0x5d8d('0xe')](function(_0x4430a3){logger[_0x5d8d('0x11')](util[_0x5d8d('0x5c')](_0x5d8d('0x6b'),_0x4430a3['ticketId']));logger['info'](util[_0x5d8d('0x5c')](_0x5d8d('0x6c'),_0x52b947));if(_0x52b947!=='unmanaged'){logger[_0x5d8d('0x11')]('['+[_0x52b947[_0x5d8d('0x12')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x55d031['remoteUri'],_0x23b30c[_0x5d8d('0x3b')],_0x4430a3[_0x5d8d('0x6d')]);}})[_0x5d8d('0x21')](function(_0x1ec3ef){logger['error']('['+[_0x52b947[_0x5d8d('0x12')]()]+_0x5d8d('0x6e'),util[_0x5d8d('0x6f')](_0x1ec3ef,{'showHidden':!![],'depth':null}));});};
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