Built motion from commit 092f8824.|2.5.49
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 7fb332d..f06fbe6 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x5fc3=['],\x20EndUser\x20schema','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','type','nameField','customField','idField','content','toString','string','toLowerCase','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number',']\x20getTicket\x20crm','label','label_entry','incident','Incident','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','calleridnum','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','inspect','lodash','bluebird','util','md5','ioredis','./util','../../../../config/environment','servicenow','redis','defaults','socket.io-emitter','GET','then','length','adminId','info','],\x20getAdminUser\x20crm','catch','error','toUpperCase','userEmail','],\x20getUser\x20entity','result','active','true','sys_id','userId','message','adminEmail','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','System'];(function(_0x51715b,_0xe852a9){var _0x3ba2e2=function(_0x565694){while(--_0x565694){_0x51715b['push'](_0x51715b['shift']());}};_0x3ba2e2(++_0xe852a9);}(_0x5fc3,0xa8));var _0x35fc=function(_0x44474f,_0x431580){_0x44474f=_0x44474f-0x0;var _0x427d97=_0x5fc3[_0x44474f];return _0x427d97;};'use strict';var _=require(_0x35fc('0x0'));var Promise=require(_0x35fc('0x1'));var rp=require('request-promise');var util=require(_0x35fc('0x2'));var md5=require(_0x35fc('0x3'));var Redis=require(_0x35fc('0x4'));var intUtil=require(_0x35fc('0x5'));var config=require(_0x35fc('0x6'));var logger=require('../../../../config/logger')(_0x35fc('0x7'));config[_0x35fc('0x8')]=_[_0x35fc('0x9')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x35fc('0xa'))(new Redis(config['redis']));function getAdminUser(_0x16e153,_0x27524f,_0xc72d93,_0x1e5f90,_0x34ff19,_0xf9d3a6){return new Promise(function(_0x2051ab,_0x565f95){var _0x1083a9={'method':_0x35fc('0xb'),'uri':_0x1e5f90+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x34ff19+'&'+_0xf9d3a6,'auth':_0x27524f,'json':!![]};return rp(_0x1083a9)[_0x35fc('0xc')](function(_0x33f491){if(_0x33f491['result'][_0x35fc('0xd')]>0x0){_0xc72d93[_0x35fc('0xe')]=_0x33f491['result'][0x0]['sys_id'];}logger[_0x35fc('0xf')]('['+[_0x16e153['toUpperCase']()]+_0x35fc('0x10'),_0xc72d93);_0x2051ab(_0xc72d93);})[_0x35fc('0x11')](function(_0x2a6ad2){logger[_0x35fc('0x12')]('['+[_0x16e153[_0x35fc('0x13')]()]+']',_0x2a6ad2['message']);_0x565f95(_0x2a6ad2['message']);});});}function getUser(_0x5eac0f,_0x558364,_0x398b67,_0x229d56,_0x53b898){return function(_0x154958){logger[_0x35fc('0xf')]('['+[_0x5eac0f[_0x35fc('0x13')]()]+'],\x20getUser\x20input\x20crm',_0x154958);return new Promise(function(_0x26ba54,_0x45c8b7){if(intUtil['validateEmail'](_0x154958[_0x35fc('0x14')])){var _0x363e47={'method':_0x35fc('0xb'),'uri':_0x398b67+'sys_user?sysparm_query=email%3D'+_0x154958[_0x35fc('0x14')]+'&'+_0x229d56+'&'+_0x53b898,'auth':_0x558364,'json':!![]};logger[_0x35fc('0xf')]('['+[_0x5eac0f[_0x35fc('0x13')]()]+'],\x20getUser\x20rp\x20obj',_0x363e47);return rp(_0x363e47)[_0x35fc('0xc')](function(_0x350a27){logger[_0x35fc('0xf')]('['+[_0x5eac0f[_0x35fc('0x13')]()]+_0x35fc('0x15'),_0x350a27);if(_0x350a27[_0x35fc('0x16')][_0x35fc('0xd')]>0x0&&String(_0x350a27[_0x35fc('0x16')][0x0][_0x35fc('0x17')])===_0x35fc('0x18')){_0x154958['userId']=_0x350a27[_0x35fc('0x16')][0x0][_0x35fc('0x19')];}else{_0x154958[_0x35fc('0x1a')]=_0x154958[_0x35fc('0xe')];_0x154958[_0x35fc('0x14')]=_0x154958['adminEmail'];}logger[_0x35fc('0xf')]('['+[_0x5eac0f[_0x35fc('0x13')]()]+'],\x20getUser\x20crm',_0x154958);_0x26ba54(_0x154958);})[_0x35fc('0x11')](function(_0x5a93df){logger[_0x35fc('0x12')]('['+[_0x5eac0f['toUpperCase']()]+']',_0x5a93df[_0x35fc('0x1b')]);_0x45c8b7(_0x5a93df['message']);});}else{logger[_0x35fc('0xf')]('['+[_0x5eac0f[_0x35fc('0x13')]()]+']\x20using\x20admin\x20profile');_0x154958['userId']=_0x154958[_0x35fc('0xe')];_0x154958['userEmail']=_0x154958[_0x35fc('0x1c')];_0x26ba54(_0x154958);}});};}function createEndUser(_0x1a5d92,_0x57001c,_0x26b7cb,_0x645eac,_0x383837){logger[_0x35fc('0xf')]('['+[_0x1a5d92[_0x35fc('0x13')]()]+_0x35fc('0x1d'),_0x26b7cb);return new Promise(function(_0x11ccdb,_0x451f0c){var _0x54aedc={'method':_0x35fc('0x1e'),'uri':_0x645eac+_0x35fc('0x1f')+_0x383837,'body':{'user_name':_0x26b7cb[_0x35fc('0x20')],'roles':'user','first_name':_0x26b7cb[_0x35fc('0x20')],'active':_0x35fc('0x18'),'date_format':_0x35fc('0x21'),'phone':_0x26b7cb[_0x35fc('0x20')]},'auth':_0x57001c,'json':!![]};return rp(_0x54aedc)[_0x35fc('0xc')](function(_0x103181){logger[_0x35fc('0xf')]('['+[_0x1a5d92[_0x35fc('0x13')]()]+_0x35fc('0x22'),_0x103181[_0x35fc('0x16')]);_0x26b7cb['endUserId']=_0x103181['result'][_0x35fc('0x19')];_0x11ccdb(_0x26b7cb);})['catch'](function(_0x37b394){logger[_0x35fc('0x12')]('['+[_0x1a5d92[_0x35fc('0x13')]()]+']',_0x37b394[_0x35fc('0x1b')]);_0x451f0c(_0x37b394[_0x35fc('0x1b')]);});});}function getEndUser(_0x12e78f,_0x4e43b4,_0x3fe193,_0x330a14,_0x46b9ef){return function(_0x4441d8){logger[_0x35fc('0xf')]('['+[_0x12e78f[_0x35fc('0x13')]()]+'],\x20getEndUser\x20input\x20crm',_0x4441d8);return new Promise(function(_0x2483be,_0x38193d){var _0x1fecdf={'method':'GET','uri':_0x3fe193+_0x35fc('0x23')+_0x4441d8['endUserNumber']+'&'+_0x330a14+'&'+_0x46b9ef,'auth':_0x4e43b4,'json':!![]};return rp(_0x1fecdf)[_0x35fc('0xc')](function(_0x33a377){if(_0x33a377[_0x35fc('0x16')][_0x35fc('0xd')]>0x0){_0x4441d8['endUserId']=_0x33a377['result'][0x0]['sys_id'];logger[_0x35fc('0xf')]('['+[_0x12e78f['toUpperCase']()]+_0x35fc('0x24'),_0x4441d8);_0x2483be(_0x4441d8);}else{return createEndUser(_0x12e78f,_0x4e43b4,_0x4441d8,_0x3fe193,_0x330a14)['then'](function(_0x9c6b65){logger[_0x35fc('0xf')]('['+[_0x12e78f[_0x35fc('0x13')]()]+_0x35fc('0x25'),_0x9c6b65);_0x2483be(_0x9c6b65);});}})[_0x35fc('0x11')](function(_0x3313fa){logger[_0x35fc('0x12')]('['+[_0x12e78f['toUpperCase']()]+']',_0x3313fa[_0x35fc('0x1b')]);_0x38193d(_0x3313fa[_0x35fc('0x1b')]);});});};}function getCustomFields(_0x4e0ce3,_0x1feda5){var _0x1ccc41={};if(_0x4e0ce3[_0x35fc('0xd')]>0x0){_[_0x35fc('0x26')](_0x4e0ce3,function(_0x813866){if(_0x813866[_0x35fc('0x27')]==='string'&&_0x813866[_0x35fc('0x28')]&&!_0x813866[_0x35fc('0x29')]){_0x1ccc41[_0x813866[_0x35fc('0x2a')]['toLowerCase']()]=_0x813866[_0x35fc('0x2b')][_0x35fc('0x2c')]();}else if(_0x813866['type']===_0x35fc('0x2d')&&_0x813866[_0x35fc('0x2a')]&&_0x813866[_0x35fc('0x29')]){_0x1ccc41[_0x813866[_0x35fc('0x2a')][_0x35fc('0x2e')]()]=_0x813866[_0x35fc('0x2b')][_0x35fc('0x2c')]();}else if(_0x813866[_0x35fc('0x27')]==='variable'&&_0x813866['variableName']&&_0x813866[_0x35fc('0x2a')]&&_0x813866[_0x35fc('0x29')]){_0x1ccc41[_0x813866['idField']['toLowerCase']()]=_0x1feda5[_0x813866['variableName']][_0x35fc('0x2c')]();}else if(_0x813866[_0x35fc('0x27')]==='customVariable'&&_0x813866[_0x35fc('0x2f')]&&_0x813866[_0x35fc('0x2f')][_0x35fc('0x30')]&&_0x813866[_0x35fc('0x2a')]&&_0x813866['customField']){_0x1ccc41[_0x813866['idField']['toLowerCase']()]=_0x1feda5[_0x813866['Variable']['name'][_0x35fc('0x2e')]()][_0x35fc('0x2c')]();}});}return _0x1ccc41;}function getTicket(_0x4fc5bc,_0x119925,_0x56cf1f,_0x13d16c,_0x40797d,_0x350237){return function(_0x2de5d1){logger[_0x35fc('0xf')]('['+[_0x4fc5bc['toUpperCase']()]+_0x35fc('0x31'),_0x2de5d1);return new Promise(function(_0x2c25d5,_0x4fd3d8){var _0x18181b=_0x4fc5bc[_0x35fc('0x2e')]()===_0x35fc('0x32')?_0x2de5d1[_0x35fc('0x1a')]:_0x2de5d1['endUserId'];var _0x3666a5={'method':'POST','uri':_0x56cf1f+'incident'+'?'+_0x350237,'body':Object[_0x35fc('0x33')]({},{'active':_0x35fc('0x18'),'caller_id':_0x18181b,'assigned_to':_0x2de5d1[_0x35fc('0x1a')],'short_description':intUtil[_0x35fc('0x34')](_0x13d16c[_0x35fc('0x35')],_0x40797d,'\x20'),'description':intUtil[_0x35fc('0x34')](_0x13d16c[_0x35fc('0x36')],_0x40797d,'\x0a')},getCustomFields(_0x13d16c[_0x35fc('0x37')],_0x40797d)),'auth':_0x119925,'json':!![]};return rp(_0x3666a5)['then'](function(_0x3e2961){logger[_0x35fc('0xf')]('['+[_0x4fc5bc[_0x35fc('0x13')]()]+_0x35fc('0x38'),_0x3e2961[_0x35fc('0x16')]);_0x2de5d1[_0x35fc('0x39')]=_0x3e2961[_0x35fc('0x16')][_0x35fc('0x19')];_0x2de5d1[_0x35fc('0x3a')]=_0x3e2961[_0x35fc('0x16')][_0x35fc('0x3b')];logger[_0x35fc('0xf')]('['+[_0x4fc5bc[_0x35fc('0x13')]()]+_0x35fc('0x3c'),_0x2de5d1);_0x2c25d5(_0x2de5d1);})['catch'](function(_0x553ed6){logger[_0x35fc('0x12')]('['+[_0x4fc5bc[_0x35fc('0x13')]()]+']',_0x553ed6[_0x35fc('0x1b')]);_0x4fd3d8(_0x553ed6[_0x35fc('0x1b')]);});});};}function createRemoteTag(_0x3ee296,_0x3e6494,_0x4a4798,_0x4f024c){return new Promise(function(_0x388521,_0x19b2ce){var _0x395d63={'method':_0x35fc('0x1e'),'uri':_0x4a4798+'label'+'?'+_0x4f024c,'body':{'short_description':_0x3ee296,'global':!![],'active':!![],'name':_0x3ee296},'auth':_0x3e6494,'json':!![]};return rp(_0x395d63)[_0x35fc('0xc')](function(_0x13281f){var _0x4965d2=_0x13281f[_0x35fc('0x16')][_0x35fc('0x19')];_0x388521(_0x4965d2);});});}function getRemoteTag(_0x590faa,_0x3e12e4,_0x1ab472,_0x26118e,_0x18f18b){return new Promise(function(_0x5e4018,_0x4de34b){var _0x502a15={'method':_0x35fc('0xb'),'uri':_0x1ab472+_0x35fc('0x3d')+'?sysparm_query=name%3D'+_0x590faa+'&'+_0x26118e,'auth':_0x3e12e4,'json':!![]};return rp(_0x502a15)[_0x35fc('0xc')](function(_0x1f89b3){if(_0x1f89b3[_0x35fc('0x16')][_0x35fc('0xd')]>0x0){var _0x46c59b=_0x1f89b3['result'][0x0][_0x35fc('0x19')];_0x5e4018(_0x46c59b);}else{return createRemoteTag(_0x590faa,_0x3e12e4,_0x1ab472,_0x26118e)[_0x35fc('0xc')](function(_0x39d470){_0x5e4018(_0x39d470);});}});});}function assignTagToIncident(_0x509e77,_0x304dba,_0x1dbf5a,_0x47fb1a,_0x35a676){return new Promise(function(_0x164c7b,_0x1c46b1){var _0x1c4c33={'method':_0x35fc('0x1e'),'uri':_0x1dbf5a+_0x35fc('0x3e')+'?'+_0x35a676,'body':{'label':_0x509e77,'table':_0x35fc('0x3f'),'id_type':_0x35fc('0x40'),'table_key':_0x47fb1a['ticketId'],'title':_0x35fc('0x41')+_0x47fb1a[_0x35fc('0x3a')],'id_display':_0x47fb1a[_0x35fc('0x3a')]},'auth':_0x304dba,'json':!![]};return rp(_0x1c4c33)['then'](function(_0x243871){_0x164c7b();})['catch'](function(){_0x164c7b();});});}function manageTags(_0x4ceacc,_0x5d4a39,_0x23b54f,_0xb1c68a,_0x39a1ee,_0x13901c,_0x3d06b8){return new Promise(function(_0x4bbea0,_0x579f5a){var _0x5353ea=[];_0x5d4a39['forEach'](function(_0x51d231){_0x5353ea[_0x35fc('0x42')](getRemoteTag(_0x51d231,_0x23b54f,_0xb1c68a,_0x13901c,_0x3d06b8));});return Promise[_0x35fc('0x43')](_0x5353ea)[_0x35fc('0xc')](function(_0x3ef680){if(_0x3ef680['length']){logger[_0x35fc('0xf')]('['+[_0x4ceacc[_0x35fc('0x13')]()]+_0x35fc('0x44'),_0x3ef680);var _0x1b0063=[];_0x3ef680[_0x35fc('0x26')](function(_0x1d0e53){_0x1b0063[_0x35fc('0x42')](assignTagToIncident(_0x1d0e53,_0x23b54f,_0xb1c68a,_0x39a1ee,_0x13901c));});return Promise[_0x35fc('0x43')](_0x1b0063)[_0x35fc('0xc')](function(){_0x4bbea0();})['catch'](function(){_0x4bbea0();});}else{_0x4bbea0();}});});}function getTags(_0x35d7c8,_0x47c75f,_0xfbd737,_0x9029e3,_0x2ac8e1,_0x2bc76c){return function(_0x4bdde7){return new Promise(function(_0x465c14,_0x4af592){var _0x4e2835=[];var _0x5f1d4a=_0x9029e3[_0x35fc('0x45')];if(_0x5f1d4a&&_0x5f1d4a['length']>0x0){_0x4e2835=_[_0x35fc('0x46')](_0x5f1d4a,'name');}if(_0x4e2835[_0x35fc('0xd')]>0x0){return manageTags(_0x35d7c8,_0x4e2835,_0x47c75f,_0xfbd737,_0x4bdde7,_0x2ac8e1,_0x2bc76c)['then'](function(){_0x465c14(_0x4bdde7);});}else{_0x465c14(_0x4bdde7);}});};}function emit(_0x42a53a,_0x455b84,_0x3400f0){var _0x1d81a5='%26sysparm_record_target%3Dincident'+_0x35fc('0x47')+_0x35fc('0x48')+_0x35fc('0x49');var _0x5df92d={'uri':_0x42a53a+_0x35fc('0x4a')+_0x3400f0+_0x1d81a5};io['to'](util[_0x35fc('0x4b')](_0x35fc('0x4c'),_0x455b84))[_0x35fc('0x4d')](_0x35fc('0x4e'),_0x5df92d);}exports['cs']=function(_0x2c4309,_0x2ee98b,_0x4464d5,_0x5159a0,_0x28a44b,_0x2008b3,_0x2600d2,_0x4a926d){var _0x1c88d8={};var _0x1b76f0={'user':_0x2008b3['username'],'pass':_0x2008b3['password']};var _0x3969d3='sysparm_limit=1';var _0x223ad3=_0x35fc('0x4f');_0x2008b3[_0x35fc('0x50')]=intUtil[_0x35fc('0x51')](_0x2008b3[_0x35fc('0x50')]);_0x2008b3[_0x35fc('0x52')]=intUtil[_0x35fc('0x51')](_0x2008b3[_0x35fc('0x52')]);var _0x10b725=util[_0x35fc('0x4b')](_0x35fc('0x53'),_0x2008b3[_0x35fc('0x50')]);_0x1c88d8[_0x35fc('0x14')]=!_[_0x35fc('0x54')](_0x5159a0)?_0x5159a0[_0x35fc('0x55')]:null;_0x1c88d8[_0x35fc('0x1c')]=_0x2008b3[_0x35fc('0x55')];_0x1c88d8[_0x35fc('0x20')]=_0x4a926d[_0x35fc('0x2e')]()===_0x35fc('0x32')?_0x2ee98b['destcalleridnum']:_0x2ee98b[_0x35fc('0x56')];_0x1c88d8['callDirection']=_0x4a926d===_0x35fc('0x57')||_0x4a926d===_0x35fc('0x58')?_0x35fc('0x57'):_0x35fc('0x32');var _0x25af78=util[_0x35fc('0x4b')](_0x35fc('0x59'),_0x2008b3[_0x35fc('0x52')],_0x2ee98b[_0x35fc('0x5a')],md5(_0x2ee98b[_0x35fc('0x5a')]));if(_0x28a44b&&_0x28a44b[_0x35fc('0x5b')]){logger['info'](_0x35fc('0x5c'),_0x35fc('0x5d'));_0x2ee98b[_0x35fc('0x5e')]=_0x25af78;}else if(_0x2600d2&&_0x2600d2[_0x35fc('0x5f')]&&_0x2600d2[_0x35fc('0x5f')]!==_0x35fc('0x60')){logger['info'](_0x35fc('0x61'),_0x35fc('0x5d'));_0x2ee98b[_0x35fc('0x5e')]=_0x25af78;}else{_0x2ee98b[_0x35fc('0x5e')]='';}return getAdminUser(_0x4a926d,_0x1b76f0,_0x1c88d8,_0x10b725,_0x223ad3,_0x3969d3)[_0x35fc('0xc')](getUser(_0x4a926d,_0x1b76f0,_0x10b725,_0x223ad3,_0x3969d3))[_0x35fc('0xc')](getEndUser(_0x4a926d,_0x1b76f0,_0x10b725,_0x223ad3,_0x3969d3))[_0x35fc('0xc')](getTicket(_0x4a926d,_0x1b76f0,_0x10b725,_0x4464d5,_0x2ee98b,_0x223ad3))[_0x35fc('0xc')](function(_0xa92234){logger['info'](util[_0x35fc('0x4b')]('The\x20ticket\x20ID\x20is:\x20%s',_0xa92234[_0x35fc('0x39')]));logger[_0x35fc('0xf')](util['format'](_0x35fc('0x62'),_0x4a926d));if(_0x4a926d!==_0x35fc('0x58')){logger[_0x35fc('0xf')]('['+[_0x4a926d[_0x35fc('0x13')]()]+']',_0x35fc('0x63'));emit(_0x2008b3[_0x35fc('0x50')],_0x5159a0[_0x35fc('0x30')],_0xa92234[_0x35fc('0x39')]);}})[_0x35fc('0x11')](function(_0x5806bf){logger['error']('['+[_0x4a926d['toUpperCase']()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0x35fc('0x64')](_0x5806bf,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd8d5=['inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','length','sys_id','info','toUpperCase','error','message','validateEmail','GET','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','result','true','userId','adminId','adminEmail','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','type','nameField','toLowerCase','content','picklist','idField','customField','toString','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','endUserId','incident','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','all','push','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','format','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','none','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','ticketId',']\x20Error\x20running\x20ServiceNow\x20integration'];(function(_0x211d8f,_0x17d5f6){var _0x525912=function(_0x288185){while(--_0x288185){_0x211d8f['push'](_0x211d8f['shift']());}};_0x525912(++_0x17d5f6);}(_0xd8d5,0x151));var _0x5d8d=function(_0x8ee3c9,_0x14a2c4){_0x8ee3c9=_0x8ee3c9-0x0;var _0x3e087c=_0xd8d5[_0x8ee3c9];return _0x3e087c;};'use strict';var _=require(_0x5d8d('0x0'));var Promise=require(_0x5d8d('0x1'));var rp=require(_0x5d8d('0x2'));var util=require(_0x5d8d('0x3'));var md5=require(_0x5d8d('0x4'));var Redis=require(_0x5d8d('0x5'));var intUtil=require(_0x5d8d('0x6'));var config=require(_0x5d8d('0x7'));var logger=require(_0x5d8d('0x8'))(_0x5d8d('0x9'));config[_0x5d8d('0xa')]=_[_0x5d8d('0xb')](config[_0x5d8d('0xa')],{'host':'localhost','port':0x18eb});var io=require(_0x5d8d('0xc'))(new Redis(config[_0x5d8d('0xa')]));function getAdminUser(_0x3fc66d,_0x412d49,_0x14f0ac,_0x58b1d6,_0x2be43c,_0x2164ce){return new Promise(function(_0x4f9a0f,_0x2249c){var _0x18c5a2={'method':'GET','uri':_0x58b1d6+_0x5d8d('0xd')+'&'+_0x2be43c+'&'+_0x2164ce,'auth':_0x412d49,'json':!![]};return rp(_0x18c5a2)[_0x5d8d('0xe')](function(_0x2c1a94){if(_0x2c1a94['result'][_0x5d8d('0xf')]>0x0){_0x14f0ac['adminId']=_0x2c1a94['result'][0x0][_0x5d8d('0x10')];}logger[_0x5d8d('0x11')]('['+[_0x3fc66d[_0x5d8d('0x12')]()]+'],\x20getAdminUser\x20crm',_0x14f0ac);_0x4f9a0f(_0x14f0ac);})['catch'](function(_0x39d73b){logger[_0x5d8d('0x13')]('['+[_0x3fc66d[_0x5d8d('0x12')]()]+']',_0x39d73b[_0x5d8d('0x14')]);_0x2249c(_0x39d73b[_0x5d8d('0x14')]);});});}function getUser(_0x254696,_0x1bc57f,_0x3ed8cd,_0x58648e,_0x5643ba){return function(_0x5b3ccb){logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+'],\x20getUser\x20input\x20crm',_0x5b3ccb);return new Promise(function(_0x530e1f,_0x42dc56){if(intUtil[_0x5d8d('0x15')](_0x5b3ccb['userEmail'])){var _0x66ed93={'method':_0x5d8d('0x16'),'uri':_0x3ed8cd+_0x5d8d('0x17')+_0x5b3ccb[_0x5d8d('0x18')]+'&'+_0x58648e+'&'+_0x5643ba,'auth':_0x1bc57f,'json':!![]};logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+_0x5d8d('0x19'),_0x66ed93);return rp(_0x66ed93)[_0x5d8d('0xe')](function(_0x36ab83){logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+_0x5d8d('0x1a'),_0x36ab83);if(_0x36ab83['result'][_0x5d8d('0xf')]>0x0&&String(_0x36ab83[_0x5d8d('0x1b')][0x0]['active'])===_0x5d8d('0x1c')){_0x5b3ccb[_0x5d8d('0x1d')]=_0x36ab83[_0x5d8d('0x1b')][0x0][_0x5d8d('0x10')];}else{_0x5b3ccb['userId']=_0x5b3ccb[_0x5d8d('0x1e')];_0x5b3ccb[_0x5d8d('0x18')]=_0x5b3ccb[_0x5d8d('0x1f')];}logger[_0x5d8d('0x11')]('['+[_0x254696[_0x5d8d('0x12')]()]+_0x5d8d('0x20'),_0x5b3ccb);_0x530e1f(_0x5b3ccb);})[_0x5d8d('0x21')](function(_0x230e92){logger['error']('['+[_0x254696[_0x5d8d('0x12')]()]+']',_0x230e92[_0x5d8d('0x14')]);_0x42dc56(_0x230e92['message']);});}else{logger[_0x5d8d('0x11')]('['+[_0x254696['toUpperCase']()]+_0x5d8d('0x22'));_0x5b3ccb['userId']=_0x5b3ccb['adminId'];_0x5b3ccb[_0x5d8d('0x18')]=_0x5b3ccb[_0x5d8d('0x1f')];_0x530e1f(_0x5b3ccb);}});};}function createEndUser(_0x2c4408,_0xf67ea0,_0x5e0e77,_0x168ca1,_0x8f0cac){logger[_0x5d8d('0x11')]('['+[_0x2c4408[_0x5d8d('0x12')]()]+_0x5d8d('0x23'),_0x5e0e77);return new Promise(function(_0x379ff4,_0x3e07e5){var _0x270bfe={'method':_0x5d8d('0x24'),'uri':_0x168ca1+_0x5d8d('0x25')+_0x8f0cac,'body':{'user_name':_0x5e0e77[_0x5d8d('0x26')],'roles':'user','first_name':_0x5e0e77[_0x5d8d('0x26')],'active':'true','date_format':_0x5d8d('0x27'),'phone':_0x5e0e77['endUserNumber']},'auth':_0xf67ea0,'json':!![]};return rp(_0x270bfe)['then'](function(_0x308868){logger['info']('['+[_0x2c4408[_0x5d8d('0x12')]()]+_0x5d8d('0x28'),_0x308868[_0x5d8d('0x1b')]);_0x5e0e77['endUserId']=_0x308868['result'][_0x5d8d('0x10')];_0x379ff4(_0x5e0e77);})[_0x5d8d('0x21')](function(_0x2812a0){logger[_0x5d8d('0x13')]('['+[_0x2c4408['toUpperCase']()]+']',_0x2812a0['message']);_0x3e07e5(_0x2812a0[_0x5d8d('0x14')]);});});}function getEndUser(_0x53b0ac,_0x39b55d,_0x52b103,_0x9590cc,_0x15dc73){return function(_0x242cc2){logger['info']('['+[_0x53b0ac[_0x5d8d('0x12')]()]+_0x5d8d('0x29'),_0x242cc2);return new Promise(function(_0x10128f,_0x466599){var _0x31066d={'method':'GET','uri':_0x52b103+_0x5d8d('0x2a')+_0x242cc2[_0x5d8d('0x26')]+'&'+_0x9590cc+'&'+_0x15dc73,'auth':_0x39b55d,'json':!![]};return rp(_0x31066d)[_0x5d8d('0xe')](function(_0x4908b6){if(_0x4908b6[_0x5d8d('0x1b')][_0x5d8d('0xf')]>0x0){_0x242cc2['endUserId']=_0x4908b6['result'][0x0][_0x5d8d('0x10')];logger[_0x5d8d('0x11')]('['+[_0x53b0ac[_0x5d8d('0x12')]()]+_0x5d8d('0x2b'),_0x242cc2);_0x10128f(_0x242cc2);}else{return createEndUser(_0x53b0ac,_0x39b55d,_0x242cc2,_0x52b103,_0x9590cc)[_0x5d8d('0xe')](function(_0x59a696){logger[_0x5d8d('0x11')]('['+[_0x53b0ac[_0x5d8d('0x12')]()]+_0x5d8d('0x2c'),_0x59a696);_0x10128f(_0x59a696);});}})[_0x5d8d('0x21')](function(_0x2c9e43){logger[_0x5d8d('0x13')]('['+[_0x53b0ac[_0x5d8d('0x12')]()]+']',_0x2c9e43['message']);_0x466599(_0x2c9e43[_0x5d8d('0x14')]);});});};}function getCustomFields(_0x1e9c9c,_0x3c011d){var _0x7afd57={};if(_0x1e9c9c[_0x5d8d('0xf')]>0x0){_[_0x5d8d('0x2d')](_0x1e9c9c,function(_0x5268b4){if(_[_0x5d8d('0x2e')]([_0x5d8d('0x2f'),'picklist'],_0x5268b4[_0x5d8d('0x30')])&&_0x5268b4[_0x5d8d('0x31')]&&!_0x5268b4['customField']){_0x7afd57[_0x5268b4['nameField'][_0x5d8d('0x32')]()]=_0x5268b4[_0x5d8d('0x33')]['toString']();}else if(_[_0x5d8d('0x2e')]([_0x5d8d('0x2f'),_0x5d8d('0x34')],_0x5268b4[_0x5d8d('0x30')])&&_0x5268b4[_0x5d8d('0x35')]&&_0x5268b4[_0x5d8d('0x36')]){_0x7afd57[_0x5268b4[_0x5d8d('0x35')][_0x5d8d('0x32')]()]=_0x5268b4[_0x5d8d('0x33')][_0x5d8d('0x37')]();}else if(_0x5268b4[_0x5d8d('0x30')]===_0x5d8d('0x38')&&_0x5268b4[_0x5d8d('0x39')]&&_0x5268b4['idField']&&_0x5268b4['customField']){_0x7afd57[_0x5268b4[_0x5d8d('0x35')][_0x5d8d('0x32')]()]=_0x3c011d[_0x5268b4[_0x5d8d('0x39')]][_0x5d8d('0x37')]();}else if(_0x5268b4['type']==='customVariable'&&_0x5268b4[_0x5d8d('0x3a')]&&_0x5268b4[_0x5d8d('0x3a')][_0x5d8d('0x3b')]&&_0x5268b4['idField']&&_0x5268b4[_0x5d8d('0x36')]){_0x7afd57[_0x5268b4['idField']['toLowerCase']()]=_0x3c011d[_0x5268b4[_0x5d8d('0x3a')]['name'][_0x5d8d('0x32')]()][_0x5d8d('0x37')]();}});}return _0x7afd57;}function getTicket(_0x4340b3,_0xcca1ea,_0x1ed2af,_0x36395a,_0xa8d849,_0x2d3961){return function(_0x2f6f0d){logger[_0x5d8d('0x11')]('['+[_0x4340b3[_0x5d8d('0x12')]()]+_0x5d8d('0x3c'),_0x2f6f0d);return new Promise(function(_0x5d218a,_0xa226b7){var _0x733287=_0x4340b3[_0x5d8d('0x32')]()===_0x5d8d('0x3d')?_0x2f6f0d['userId']:_0x2f6f0d[_0x5d8d('0x3e')];var _0x4c4d9b={'method':_0x5d8d('0x24'),'uri':_0x1ed2af+_0x5d8d('0x3f')+'?'+_0x2d3961,'body':Object[_0x5d8d('0x40')]({},{'active':_0x5d8d('0x1c'),'caller_id':_0x733287,'assigned_to':_0x2f6f0d[_0x5d8d('0x1d')],'short_description':intUtil[_0x5d8d('0x41')](_0x36395a[_0x5d8d('0x42')],_0xa8d849,'\x20'),'description':intUtil['getString'](_0x36395a[_0x5d8d('0x43')],_0xa8d849,'\x0a')},getCustomFields(_0x36395a[_0x5d8d('0x44')],_0xa8d849)),'auth':_0xcca1ea,'json':!![]};return rp(_0x4c4d9b)['then'](function(_0x382d53){logger[_0x5d8d('0x11')]('['+[_0x4340b3['toUpperCase']()]+_0x5d8d('0x45'),_0x382d53[_0x5d8d('0x1b')]);_0x2f6f0d['ticketId']=_0x382d53[_0x5d8d('0x1b')][_0x5d8d('0x10')];_0x2f6f0d[_0x5d8d('0x46')]=_0x382d53[_0x5d8d('0x1b')]['number'];logger[_0x5d8d('0x11')]('['+[_0x4340b3[_0x5d8d('0x12')]()]+']\x20getTicket\x20crm',_0x2f6f0d);_0x5d218a(_0x2f6f0d);})[_0x5d8d('0x21')](function(_0x3bea25){logger[_0x5d8d('0x13')]('['+[_0x4340b3[_0x5d8d('0x12')]()]+']',_0x3bea25[_0x5d8d('0x14')]);_0xa226b7(_0x3bea25['message']);});});};}function createRemoteTag(_0x566ca8,_0x48a09d,_0x5ecb54,_0x50bd16){return new Promise(function(_0x3ae00d,_0x132a1a){var _0x292425={'method':'POST','uri':_0x5ecb54+_0x5d8d('0x47')+'?'+_0x50bd16,'body':{'short_description':_0x566ca8,'global':!![],'active':!![],'name':_0x566ca8},'auth':_0x48a09d,'json':!![]};return rp(_0x292425)[_0x5d8d('0xe')](function(_0xe6327b){var _0x379af1=_0xe6327b[_0x5d8d('0x1b')][_0x5d8d('0x10')];_0x3ae00d(_0x379af1);});});}function getRemoteTag(_0x1cd6c6,_0x80400,_0x273268,_0x1fc469,_0x3e1581){return new Promise(function(_0xe27d7c,_0x2706d0){var _0x2d9cff={'method':_0x5d8d('0x16'),'uri':_0x273268+_0x5d8d('0x47')+_0x5d8d('0x48')+_0x1cd6c6+'&'+_0x1fc469,'auth':_0x80400,'json':!![]};return rp(_0x2d9cff)[_0x5d8d('0xe')](function(_0x646b8d){if(_0x646b8d[_0x5d8d('0x1b')][_0x5d8d('0xf')]>0x0){var _0x389e68=_0x646b8d[_0x5d8d('0x1b')][0x0][_0x5d8d('0x10')];_0xe27d7c(_0x389e68);}else{return createRemoteTag(_0x1cd6c6,_0x80400,_0x273268,_0x1fc469)[_0x5d8d('0xe')](function(_0x15295c){_0xe27d7c(_0x15295c);});}});});}function assignTagToIncident(_0x508323,_0x8a998b,_0x1cb781,_0x14e79d,_0x4733a3){return new Promise(function(_0x31b669,_0x36b217){var _0x2efe0b={'method':_0x5d8d('0x24'),'uri':_0x1cb781+_0x5d8d('0x49')+'?'+_0x4733a3,'body':{'label':_0x508323,'table':_0x5d8d('0x3f'),'id_type':_0x5d8d('0x4a'),'table_key':_0x14e79d['ticketId'],'title':_0x5d8d('0x4b')+_0x14e79d[_0x5d8d('0x46')],'id_display':_0x14e79d[_0x5d8d('0x46')]},'auth':_0x8a998b,'json':!![]};return rp(_0x2efe0b)['then'](function(_0x1cb192){_0x31b669();})[_0x5d8d('0x21')](function(){_0x31b669();});});}function manageTags(_0x4b0183,_0x3bf89b,_0x260aee,_0x1d70ae,_0x5da52d,_0x3d9bdf,_0x5bc3e5){return new Promise(function(_0x218976,_0xe540db){var _0x3e6001=[];_0x3bf89b[_0x5d8d('0x2d')](function(_0x47f609){_0x3e6001['push'](getRemoteTag(_0x47f609,_0x260aee,_0x1d70ae,_0x3d9bdf,_0x5bc3e5));});return Promise[_0x5d8d('0x4c')](_0x3e6001)['then'](function(_0x550ecc){if(_0x550ecc[_0x5d8d('0xf')]){logger[_0x5d8d('0x11')]('['+[_0x4b0183[_0x5d8d('0x12')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x550ecc);var _0x2b5b67=[];_0x550ecc[_0x5d8d('0x2d')](function(_0x196169){_0x2b5b67[_0x5d8d('0x4d')](assignTagToIncident(_0x196169,_0x260aee,_0x1d70ae,_0x5da52d,_0x3d9bdf));});return Promise[_0x5d8d('0x4c')](_0x2b5b67)[_0x5d8d('0xe')](function(){_0x218976();})[_0x5d8d('0x21')](function(){_0x218976();});}else{_0x218976();}});});}function getTags(_0x5cae20,_0x3c0ae4,_0x1184ac,_0x26054c,_0x44bf4e,_0x23ec40){return function(_0x2eafb4){return new Promise(function(_0x5902dc,_0x1ad55b){var _0xabffa1=[];var _0x3705e2=_0x26054c[_0x5d8d('0x4e')];if(_0x3705e2&&_0x3705e2[_0x5d8d('0xf')]>0x0){_0xabffa1=_['map'](_0x3705e2,_0x5d8d('0x3b'));}if(_0xabffa1[_0x5d8d('0xf')]>0x0){return manageTags(_0x5cae20,_0xabffa1,_0x3c0ae4,_0x1184ac,_0x2eafb4,_0x44bf4e,_0x23ec40)[_0x5d8d('0xe')](function(){_0x5902dc(_0x2eafb4);});}else{_0x5902dc(_0x2eafb4);}});};}function emit(_0x4912ea,_0x2f4ad8,_0x43e0c9){var _0x5762cb=_0x5d8d('0x4f')+_0x5d8d('0x50')+_0x5d8d('0x51')+'%255EORDERBYDESCnumber';var _0x4e7815={'uri':_0x4912ea+_0x5d8d('0x52')+_0x43e0c9+_0x5762cb};io['to'](util['format'](_0x5d8d('0x53'),_0x2f4ad8))[_0x5d8d('0x54')](_0x5d8d('0x55'),_0x4e7815);}exports['cs']=function(_0x375076,_0x5a22ab,_0x50a443,_0x23b30c,_0x644f20,_0x55d031,_0x559502,_0x52b947){var _0x43b2ef={};var _0x51b090={'user':_0x55d031[_0x5d8d('0x56')],'pass':_0x55d031[_0x5d8d('0x57')]};var _0x3fb0df=_0x5d8d('0x58');var _0x5610c9='sysparm_display_value=true';_0x55d031[_0x5d8d('0x59')]=intUtil[_0x5d8d('0x5a')](_0x55d031['remoteUri']);_0x55d031['serverUrl']=intUtil[_0x5d8d('0x5a')](_0x55d031[_0x5d8d('0x5b')]);var _0x46b785=util[_0x5d8d('0x5c')](_0x5d8d('0x5d'),_0x55d031[_0x5d8d('0x59')]);_0x43b2ef[_0x5d8d('0x18')]=!_[_0x5d8d('0x5e')](_0x23b30c)?_0x23b30c[_0x5d8d('0x5f')]:null;_0x43b2ef[_0x5d8d('0x1f')]=_0x55d031[_0x5d8d('0x5f')];_0x43b2ef[_0x5d8d('0x26')]=_0x52b947[_0x5d8d('0x32')]()==='outbound'?_0x5a22ab[_0x5d8d('0x60')]:_0x5a22ab[_0x5d8d('0x61')];_0x43b2ef[_0x5d8d('0x62')]=_0x52b947===_0x5d8d('0x63')||_0x52b947==='unmanaged'?_0x5d8d('0x63'):'outbound';var _0x1b9074=util[_0x5d8d('0x5c')](_0x5d8d('0x64'),_0x55d031[_0x5d8d('0x5b')],_0x5a22ab[_0x5d8d('0x65')],md5(_0x5a22ab[_0x5d8d('0x65')]));if(_0x644f20&&_0x644f20[_0x5d8d('0x66')]){logger['info'](_0x5d8d('0x67'),_0x5d8d('0x68'));_0x5a22ab['recordingURL']=_0x1b9074;}else if(_0x559502&&_0x559502['recordingFormat']&&_0x559502['recordingFormat']!==_0x5d8d('0x69')){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x5a22ab[_0x5d8d('0x6a')]=_0x1b9074;}else{_0x5a22ab['recordingURL']='';}return getAdminUser(_0x52b947,_0x51b090,_0x43b2ef,_0x46b785,_0x5610c9,_0x3fb0df)[_0x5d8d('0xe')](getUser(_0x52b947,_0x51b090,_0x46b785,_0x5610c9,_0x3fb0df))[_0x5d8d('0xe')](getEndUser(_0x52b947,_0x51b090,_0x46b785,_0x5610c9,_0x3fb0df))[_0x5d8d('0xe')](getTicket(_0x52b947,_0x51b090,_0x46b785,_0x50a443,_0x5a22ab,_0x5610c9))[_0x5d8d('0xe')](function(_0x4430a3){logger[_0x5d8d('0x11')](util[_0x5d8d('0x5c')](_0x5d8d('0x6b'),_0x4430a3['ticketId']));logger['info'](util[_0x5d8d('0x5c')](_0x5d8d('0x6c'),_0x52b947));if(_0x52b947!=='unmanaged'){logger[_0x5d8d('0x11')]('['+[_0x52b947[_0x5d8d('0x12')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x55d031['remoteUri'],_0x23b30c[_0x5d8d('0x3b')],_0x4430a3[_0x5d8d('0x6d')]);}})[_0x5d8d('0x21')](function(_0x1ec3ef){logger['error']('['+[_0x52b947[_0x5d8d('0x12')]()]+_0x5d8d('0x6e'),util[_0x5d8d('0x6f')](_0x1ec3ef,{'showHidden':!![],'depth':null}));});};
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