Built motion from commit ffdca78c.|2.6.24
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 5487de6..f44c68f 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x1c7c=['sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','recordingURL','recordingFormat','none','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','ioredis','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','result','length','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','then','active','userId','adminId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','POST','sys_user?','endUserNumber','true','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','toString','variable','variableName','Variable',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','incident','Incident','Incident\x20-\x20','push','all','Tags','map','name','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','username','password','sysparm_limit=1'];(function(_0x504603,_0x40d00c){var _0x3e411f=function(_0x2186d1){while(--_0x2186d1){_0x504603['push'](_0x504603['shift']());}};_0x3e411f(++_0x40d00c);}(_0x1c7c,0x164));var _0xc1c7=function(_0x2484d4,_0x288ec7){_0x2484d4=_0x2484d4-0x0;var _0x1f5814=_0x1c7c[_0x2484d4];return _0x1f5814;};'use strict';var _=require(_0xc1c7('0x0'));var Promise=require(_0xc1c7('0x1'));var rp=require(_0xc1c7('0x2'));var util=require(_0xc1c7('0x3'));var md5=require('md5');var Redis=require(_0xc1c7('0x4'));var intUtil=require('./util');var config=require(_0xc1c7('0x5'));var logger=require(_0xc1c7('0x6'))(_0xc1c7('0x7'));config[_0xc1c7('0x8')]=_[_0xc1c7('0x9')](config[_0xc1c7('0x8')],{'host':_0xc1c7('0xa'),'port':0x18eb});var io=require(_0xc1c7('0xb'))(new Redis(config[_0xc1c7('0x8')]));function getAdminUser(_0x3b3e9c,_0x434a35,_0x11c7ef,_0x92e892,_0x4baa32,_0x339649){return new Promise(function(_0x301abf,_0x25a669){var _0x4df577={'method':_0xc1c7('0xc'),'uri':_0x92e892+_0xc1c7('0xd')+'&'+_0x4baa32+'&'+_0x339649,'auth':_0x434a35,'json':!![]};return rp(_0x4df577)['then'](function(_0x3f4fa5){if(_0x3f4fa5[_0xc1c7('0xe')][_0xc1c7('0xf')]>0x0){_0x11c7ef['adminId']=_0x3f4fa5[_0xc1c7('0xe')][0x0][_0xc1c7('0x10')];}logger[_0xc1c7('0x11')]('['+[_0x3b3e9c[_0xc1c7('0x12')]()]+_0xc1c7('0x13'),_0x11c7ef);_0x301abf(_0x11c7ef);})[_0xc1c7('0x14')](function(_0x40c313){logger[_0xc1c7('0x15')]('['+[_0x3b3e9c[_0xc1c7('0x12')]()]+']',_0x40c313[_0xc1c7('0x16')]);_0x25a669(_0x40c313[_0xc1c7('0x16')]);});});}function getUser(_0x34d392,_0x49576d,_0x3e1f0e,_0x335600,_0x21911c){return function(_0x555b59){logger[_0xc1c7('0x11')]('['+[_0x34d392[_0xc1c7('0x12')]()]+_0xc1c7('0x17'),_0x555b59);return new Promise(function(_0x39ac54,_0x20439e){if(intUtil[_0xc1c7('0x18')](_0x555b59[_0xc1c7('0x19')])){var _0x2e93e5={'method':'GET','uri':_0x3e1f0e+_0xc1c7('0x1a')+_0x555b59[_0xc1c7('0x19')]+'&'+_0x335600+'&'+_0x21911c,'auth':_0x49576d,'json':!![]};logger[_0xc1c7('0x11')]('['+[_0x34d392[_0xc1c7('0x12')]()]+'],\x20getUser\x20rp\x20obj',_0x2e93e5);return rp(_0x2e93e5)[_0xc1c7('0x1b')](function(_0x4d6171){logger[_0xc1c7('0x11')]('['+[_0x34d392[_0xc1c7('0x12')]()]+'],\x20getUser\x20entity',_0x4d6171);if(_0x4d6171['result'][_0xc1c7('0xf')]>0x0&&String(_0x4d6171[_0xc1c7('0xe')][0x0][_0xc1c7('0x1c')])==='true'){_0x555b59[_0xc1c7('0x1d')]=_0x4d6171[_0xc1c7('0xe')][0x0][_0xc1c7('0x10')];}else{_0x555b59[_0xc1c7('0x1d')]=_0x555b59[_0xc1c7('0x1e')];_0x555b59[_0xc1c7('0x19')]=_0x555b59[_0xc1c7('0x1f')];}logger[_0xc1c7('0x11')]('['+[_0x34d392[_0xc1c7('0x12')]()]+_0xc1c7('0x20'),_0x555b59);_0x39ac54(_0x555b59);})[_0xc1c7('0x14')](function(_0x363fbc){logger[_0xc1c7('0x15')]('['+[_0x34d392[_0xc1c7('0x12')]()]+']',_0x363fbc[_0xc1c7('0x16')]);_0x20439e(_0x363fbc[_0xc1c7('0x16')]);});}else{logger['info']('['+[_0x34d392[_0xc1c7('0x12')]()]+_0xc1c7('0x21'));_0x555b59['userId']=_0x555b59['adminId'];_0x555b59[_0xc1c7('0x19')]=_0x555b59['adminEmail'];_0x39ac54(_0x555b59);}});};}function createEndUser(_0x544fbb,_0x541f12,_0x1b873c,_0x46d045,_0x243450){logger[_0xc1c7('0x11')]('['+[_0x544fbb['toUpperCase']()]+'],\x20createEndUser\x20input\x20crm',_0x1b873c);return new Promise(function(_0x1b6f97,_0x4275f9){var _0x9a0ab3={'method':_0xc1c7('0x22'),'uri':_0x46d045+_0xc1c7('0x23')+_0x243450,'body':{'user_name':_0x1b873c['endUserNumber'],'roles':'user','first_name':_0x1b873c[_0xc1c7('0x24')],'active':_0xc1c7('0x25'),'date_format':'System','phone':_0x1b873c[_0xc1c7('0x24')]},'auth':_0x541f12,'json':!![]};return rp(_0x9a0ab3)[_0xc1c7('0x1b')](function(_0x39b68c){logger[_0xc1c7('0x11')]('['+[_0x544fbb[_0xc1c7('0x12')]()]+_0xc1c7('0x26'),_0x39b68c[_0xc1c7('0xe')]);_0x1b873c['endUserId']=_0x39b68c[_0xc1c7('0xe')][_0xc1c7('0x10')];_0x1b6f97(_0x1b873c);})[_0xc1c7('0x14')](function(_0x3676ce){logger[_0xc1c7('0x15')]('['+[_0x544fbb[_0xc1c7('0x12')]()]+']',_0x3676ce[_0xc1c7('0x16')]);_0x4275f9(_0x3676ce[_0xc1c7('0x16')]);});});}function getEndUser(_0x2d58b0,_0x546eb9,_0x5ba7c1,_0xc58e74,_0x3bd89a){return function(_0x263900){logger[_0xc1c7('0x11')]('['+[_0x2d58b0[_0xc1c7('0x12')]()]+_0xc1c7('0x27'),_0x263900);return new Promise(function(_0x1fc174,_0x2267d5){var _0x3bd3b0={'method':_0xc1c7('0xc'),'uri':_0x5ba7c1+_0xc1c7('0x28')+_0x263900[_0xc1c7('0x24')]+'&'+_0xc58e74+'&'+_0x3bd89a,'auth':_0x546eb9,'json':!![]};return rp(_0x3bd3b0)[_0xc1c7('0x1b')](function(_0x3c57d3){if(_0x3c57d3[_0xc1c7('0xe')][_0xc1c7('0xf')]>0x0){_0x263900[_0xc1c7('0x29')]=_0x3c57d3[_0xc1c7('0xe')][0x0][_0xc1c7('0x10')];logger[_0xc1c7('0x11')]('['+[_0x2d58b0[_0xc1c7('0x12')]()]+'],\x20getEndUser\x20crm',_0x263900);_0x1fc174(_0x263900);}else{return createEndUser(_0x2d58b0,_0x546eb9,_0x263900,_0x5ba7c1,_0xc58e74)['then'](function(_0x49e38f){logger[_0xc1c7('0x11')]('['+[_0x2d58b0['toUpperCase']()]+'],\x20createEndUser\x20crm',_0x49e38f);_0x1fc174(_0x49e38f);});}})[_0xc1c7('0x14')](function(_0x24ceb4){logger[_0xc1c7('0x15')]('['+[_0x2d58b0[_0xc1c7('0x12')]()]+']',_0x24ceb4['message']);_0x2267d5(_0x24ceb4[_0xc1c7('0x16')]);});});};}function getCustomFields(_0x25e005,_0x32e9fd){var _0x3e5a61={};if(_0x25e005[_0xc1c7('0xf')]>0x0){_[_0xc1c7('0x2a')](_0x25e005,function(_0x3d9d1d){if(_[_0xc1c7('0x2b')]([_0xc1c7('0x2c'),_0xc1c7('0x2d')],_0x3d9d1d[_0xc1c7('0x2e')])&&_0x3d9d1d[_0xc1c7('0x2f')]&&!_0x3d9d1d[_0xc1c7('0x30')]){_0x3e5a61[_0x3d9d1d['nameField'][_0xc1c7('0x31')]()]=_0x3d9d1d[_0xc1c7('0x32')]['toString']();}else if(_[_0xc1c7('0x2b')]([_0xc1c7('0x2c'),_0xc1c7('0x2d')],_0x3d9d1d[_0xc1c7('0x2e')])&&_0x3d9d1d[_0xc1c7('0x33')]&&_0x3d9d1d[_0xc1c7('0x30')]){_0x3e5a61[_0x3d9d1d[_0xc1c7('0x33')][_0xc1c7('0x31')]()]=_0x3d9d1d[_0xc1c7('0x32')][_0xc1c7('0x34')]();}else if(_0x3d9d1d['type']===_0xc1c7('0x35')&&_0x3d9d1d[_0xc1c7('0x36')]&&_0x3d9d1d['idField']&&_0x3d9d1d['customField']){_0x3e5a61[_0x3d9d1d[_0xc1c7('0x33')][_0xc1c7('0x31')]()]=_0x32e9fd[_0x3d9d1d[_0xc1c7('0x36')]][_0xc1c7('0x34')]();}else if(_0x3d9d1d[_0xc1c7('0x2e')]==='customVariable'&&_0x3d9d1d[_0xc1c7('0x37')]&&_0x3d9d1d[_0xc1c7('0x37')]['name']&&_0x3d9d1d['idField']&&_0x3d9d1d['customField']){_0x3e5a61[_0x3d9d1d[_0xc1c7('0x33')][_0xc1c7('0x31')]()]=_0x32e9fd[_0x3d9d1d[_0xc1c7('0x37')]['name'][_0xc1c7('0x31')]()][_0xc1c7('0x34')]();}});}return _0x3e5a61;}function getTicket(_0x5a7f68,_0x1b869d,_0xce8ab9,_0x32e38e,_0x13d412,_0xf8b797){return function(_0x45bf42){logger[_0xc1c7('0x11')]('['+[_0x5a7f68[_0xc1c7('0x12')]()]+_0xc1c7('0x38'),_0x45bf42);return new Promise(function(_0x3ec5de,_0xa49f73){var _0x13c275=_0x5a7f68[_0xc1c7('0x31')]()===_0xc1c7('0x39')?_0x45bf42[_0xc1c7('0x1d')]:_0x45bf42[_0xc1c7('0x29')];var _0x2967b7={'method':_0xc1c7('0x22'),'uri':_0xce8ab9+'incident'+'?'+_0xf8b797,'body':Object[_0xc1c7('0x3a')]({},{'active':'true','caller_id':_0x13c275,'assigned_to':_0x45bf42[_0xc1c7('0x1d')],'short_description':intUtil[_0xc1c7('0x3b')](_0x32e38e[_0xc1c7('0x3c')],_0x13d412,'\x20'),'description':intUtil['getString'](_0x32e38e[_0xc1c7('0x3d')],_0x13d412,'\x0a')},getCustomFields(_0x32e38e[_0xc1c7('0x3e')],_0x13d412)),'auth':_0x1b869d,'json':!![]};return rp(_0x2967b7)['then'](function(_0x531b04){logger['info']('['+[_0x5a7f68[_0xc1c7('0x12')]()]+_0xc1c7('0x3f'),_0x531b04['result']);_0x45bf42[_0xc1c7('0x40')]=_0x531b04[_0xc1c7('0xe')][_0xc1c7('0x10')];_0x45bf42[_0xc1c7('0x41')]=_0x531b04[_0xc1c7('0xe')][_0xc1c7('0x42')];logger['info']('['+[_0x5a7f68[_0xc1c7('0x12')]()]+']\x20getTicket\x20crm',_0x45bf42);_0x3ec5de(_0x45bf42);})[_0xc1c7('0x14')](function(_0x456ac1){logger[_0xc1c7('0x15')]('['+[_0x5a7f68['toUpperCase']()]+']',_0x456ac1[_0xc1c7('0x16')]);_0xa49f73(_0x456ac1[_0xc1c7('0x16')]);});});};}function createRemoteTag(_0x260fc1,_0xf88aa,_0x1679c5,_0x45dfa2){return new Promise(function(_0x1dc39f,_0x3eb3a5){var _0x5725af={'method':_0xc1c7('0x22'),'uri':_0x1679c5+_0xc1c7('0x43')+'?'+_0x45dfa2,'body':{'short_description':_0x260fc1,'global':!![],'active':!![],'name':_0x260fc1},'auth':_0xf88aa,'json':!![]};return rp(_0x5725af)[_0xc1c7('0x1b')](function(_0x575fc5){var _0x5b8ed4=_0x575fc5[_0xc1c7('0xe')][_0xc1c7('0x10')];_0x1dc39f(_0x5b8ed4);});});}function getRemoteTag(_0x4e8c5d,_0x519701,_0x1c636c,_0x48304a,_0x3e6fe3){return new Promise(function(_0x4b9d7c,_0x1b4766){var _0x43dad8={'method':_0xc1c7('0xc'),'uri':_0x1c636c+_0xc1c7('0x43')+_0xc1c7('0x44')+_0x4e8c5d+'&'+_0x48304a,'auth':_0x519701,'json':!![]};return rp(_0x43dad8)['then'](function(_0x11c116){if(_0x11c116[_0xc1c7('0xe')][_0xc1c7('0xf')]>0x0){var _0x526117=_0x11c116[_0xc1c7('0xe')][0x0]['sys_id'];_0x4b9d7c(_0x526117);}else{return createRemoteTag(_0x4e8c5d,_0x519701,_0x1c636c,_0x48304a)[_0xc1c7('0x1b')](function(_0x528986){_0x4b9d7c(_0x528986);});}});});}function assignTagToIncident(_0x39d3e2,_0x212d53,_0x314232,_0x3a94fb,_0x156d51){return new Promise(function(_0x54e2c4,_0x5405ad){var _0x5cc303={'method':_0xc1c7('0x22'),'uri':_0x314232+_0xc1c7('0x45')+'?'+_0x156d51,'body':{'label':_0x39d3e2,'table':_0xc1c7('0x46'),'id_type':_0xc1c7('0x47'),'table_key':_0x3a94fb[_0xc1c7('0x40')],'title':_0xc1c7('0x48')+_0x3a94fb['ticketNumber'],'id_display':_0x3a94fb[_0xc1c7('0x41')]},'auth':_0x212d53,'json':!![]};return rp(_0x5cc303)[_0xc1c7('0x1b')](function(_0x1c010a){_0x54e2c4();})[_0xc1c7('0x14')](function(){_0x54e2c4();});});}function manageTags(_0x5f4f7a,_0x2e4673,_0x19a4d7,_0x2a0bb3,_0x5cb5e5,_0x4624f8,_0xb842a5){return new Promise(function(_0x42c3bd,_0x32a435){var _0x58b08b=[];_0x2e4673['forEach'](function(_0x34aa95){_0x58b08b[_0xc1c7('0x49')](getRemoteTag(_0x34aa95,_0x19a4d7,_0x2a0bb3,_0x4624f8,_0xb842a5));});return Promise['all'](_0x58b08b)[_0xc1c7('0x1b')](function(_0x20ef90){if(_0x20ef90['length']){logger[_0xc1c7('0x11')]('['+[_0x5f4f7a[_0xc1c7('0x12')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x20ef90);var _0x6b9337=[];_0x20ef90[_0xc1c7('0x2a')](function(_0x374fa4){_0x6b9337[_0xc1c7('0x49')](assignTagToIncident(_0x374fa4,_0x19a4d7,_0x2a0bb3,_0x5cb5e5,_0x4624f8));});return Promise[_0xc1c7('0x4a')](_0x6b9337)[_0xc1c7('0x1b')](function(){_0x42c3bd();})[_0xc1c7('0x14')](function(){_0x42c3bd();});}else{_0x42c3bd();}});});}function getTags(_0x33104e,_0x208bc1,_0x31fb14,_0x13a4f5,_0x167444,_0x206afd){return function(_0x3c9ffe){return new Promise(function(_0x342fc8,_0x8b733){var _0x404727=[];var _0x26536b=_0x13a4f5[_0xc1c7('0x4b')];if(_0x26536b&&_0x26536b[_0xc1c7('0xf')]>0x0){_0x404727=_[_0xc1c7('0x4c')](_0x26536b,_0xc1c7('0x4d'));}if(_0x404727[_0xc1c7('0xf')]>0x0){return manageTags(_0x33104e,_0x404727,_0x208bc1,_0x31fb14,_0x3c9ffe,_0x167444,_0x206afd)[_0xc1c7('0x1b')](function(){_0x342fc8(_0x3c9ffe);});}else{_0x342fc8(_0x3c9ffe);}});};}function emit(_0x1ff872,_0x515887,_0x1949f8){var _0x1448d8='%26sysparm_record_target%3Dincident'+_0xc1c7('0x4e')+_0xc1c7('0x4f')+_0xc1c7('0x50');var _0x3b3d50={'uri':_0x1ff872+_0xc1c7('0x51')+_0x1949f8+_0x1448d8};io['to'](util[_0xc1c7('0x52')](_0xc1c7('0x53'),_0x515887))[_0xc1c7('0x54')]('trigger:browser:url',_0x3b3d50);}exports['cs']=function(_0xbbd4e3,_0x20cd61,_0x268a41,_0x29e4fa,_0x283a05,_0x9afa38,_0x3e48b6,_0xa00af6){var _0x4b0086={};var _0x378f7f={'user':_0x9afa38[_0xc1c7('0x55')],'pass':_0x9afa38[_0xc1c7('0x56')]};var _0x4225ce=_0xc1c7('0x57');var _0x2ef077=_0xc1c7('0x58');_0x9afa38[_0xc1c7('0x59')]=intUtil[_0xc1c7('0x5a')](_0x9afa38[_0xc1c7('0x59')]);_0x9afa38[_0xc1c7('0x5b')]=intUtil[_0xc1c7('0x5a')](_0x9afa38['serverUrl']);var _0x5e0103=util[_0xc1c7('0x52')](_0xc1c7('0x5c'),_0x9afa38[_0xc1c7('0x59')]);_0x4b0086[_0xc1c7('0x19')]=!_[_0xc1c7('0x5d')](_0x29e4fa)?_0x29e4fa[_0xc1c7('0x5e')]:null;_0x4b0086[_0xc1c7('0x1f')]=_0x9afa38[_0xc1c7('0x5e')];_0x4b0086[_0xc1c7('0x24')]=_0xa00af6[_0xc1c7('0x31')]()===_0xc1c7('0x39')?_0x20cd61[_0xc1c7('0x5f')]:_0x20cd61[_0xc1c7('0x60')];_0x4b0086['callDirection']=_0xa00af6===_0xc1c7('0x61')||_0xa00af6===_0xc1c7('0x62')?_0xc1c7('0x61'):'outbound';var _0x4de022=util['format'](_0xc1c7('0x63'),_0x9afa38[_0xc1c7('0x5b')],_0x20cd61['uniqueid'],md5(_0x20cd61[_0xc1c7('0x64')]));if(_0x283a05&&_0x283a05[_0xc1c7('0x65')]){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x20cd61[_0xc1c7('0x66')]=_0x4de022;}else if(_0x3e48b6&&_0x3e48b6['recordingFormat']&&_0x3e48b6[_0xc1c7('0x67')]!==_0xc1c7('0x68')){logger[_0xc1c7('0x11')]('[OUTBOUND]',_0xc1c7('0x69'));_0x20cd61['recordingURL']=_0x4de022;}else{_0x20cd61[_0xc1c7('0x66')]='';}return getAdminUser(_0xa00af6,_0x378f7f,_0x4b0086,_0x5e0103,_0x2ef077,_0x4225ce)[_0xc1c7('0x1b')](getUser(_0xa00af6,_0x378f7f,_0x5e0103,_0x2ef077,_0x4225ce))['then'](getEndUser(_0xa00af6,_0x378f7f,_0x5e0103,_0x2ef077,_0x4225ce))[_0xc1c7('0x1b')](getTicket(_0xa00af6,_0x378f7f,_0x5e0103,_0x268a41,_0x20cd61,_0x2ef077))[_0xc1c7('0x1b')](function(_0x1510cc){logger[_0xc1c7('0x11')](util[_0xc1c7('0x52')](_0xc1c7('0x6a'),_0x1510cc[_0xc1c7('0x40')]));logger[_0xc1c7('0x11')](util[_0xc1c7('0x52')](_0xc1c7('0x6b'),_0xa00af6));if(_0xa00af6!=='unmanaged'){logger[_0xc1c7('0x11')]('['+[_0xa00af6[_0xc1c7('0x12')]()]+']',_0xc1c7('0x6c'));emit(_0x9afa38[_0xc1c7('0x59')],_0x29e4fa['name'],_0x1510cc[_0xc1c7('0x40')]);}})[_0xc1c7('0x14')](function(_0x47d2b0){logger['error']('['+[_0xa00af6[_0xc1c7('0x12')]()]+_0xc1c7('0x6d'),util[_0xc1c7('0x6e')](_0x47d2b0,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xf49f=['sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','toString','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','getString','Subjects','Descriptions','Fields','ticketId','ticketNumber',']\x20getTicket\x20crm','?sysparm_query=name%3D','label_entry','Incident\x20-\x20','all','push','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','isNil','email','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','[QUEUE]','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','recordingURL','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','ioredis','./util','../../../../config/logger','redis','defaults','socket.io-emitter','then','result','length','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','validateEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','userEmail','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','user','System','endUserNumber','],\x20getEndUser\x20input\x20crm'];(function(_0x7ff301,_0x6d922c){var _0x4f88a7=function(_0xb2e5db){while(--_0xb2e5db){_0x7ff301['push'](_0x7ff301['shift']());}};_0x4f88a7(++_0x6d922c);}(_0xf49f,0xab));var _0xff49=function(_0xbf41f9,_0x1a8466){_0xbf41f9=_0xbf41f9-0x0;var _0x54fa67=_0xf49f[_0xbf41f9];return _0x54fa67;};'use strict';var _=require(_0xff49('0x0'));var Promise=require(_0xff49('0x1'));var rp=require(_0xff49('0x2'));var util=require(_0xff49('0x3'));var md5=require('md5');var Redis=require(_0xff49('0x4'));var intUtil=require(_0xff49('0x5'));var config=require('../../../../config/environment');var logger=require(_0xff49('0x6'))('servicenow');config[_0xff49('0x7')]=_[_0xff49('0x8')](config[_0xff49('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0xff49('0x9'))(new Redis(config['redis']));function getAdminUser(_0x5c3e1d,_0x3f6fe7,_0x4e937a,_0x164b60,_0xa58a93,_0x141431){return new Promise(function(_0x16f33a,_0x4d56bb){var _0x56e624={'method':'GET','uri':_0x164b60+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0xa58a93+'&'+_0x141431,'auth':_0x3f6fe7,'json':!![]};return rp(_0x56e624)[_0xff49('0xa')](function(_0x1e417c){if(_0x1e417c[_0xff49('0xb')][_0xff49('0xc')]>0x0){_0x4e937a[_0xff49('0xd')]=_0x1e417c[_0xff49('0xb')][0x0][_0xff49('0xe')];}logger[_0xff49('0xf')]('['+[_0x5c3e1d[_0xff49('0x10')]()]+_0xff49('0x11'),_0x4e937a);_0x16f33a(_0x4e937a);})[_0xff49('0x12')](function(_0x17ba71){logger[_0xff49('0x13')]('['+[_0x5c3e1d[_0xff49('0x10')]()]+']',_0x17ba71[_0xff49('0x14')]);_0x4d56bb(_0x17ba71[_0xff49('0x14')]);});});}function getUser(_0x1bc8ee,_0x56efad,_0x316f1a,_0x2ec749,_0x399963){return function(_0x3e766f){logger[_0xff49('0xf')]('['+[_0x1bc8ee[_0xff49('0x10')]()]+'],\x20getUser\x20input\x20crm',_0x3e766f);return new Promise(function(_0x2048fd,_0x2e9758){if(intUtil[_0xff49('0x15')](_0x3e766f['userEmail'])){var _0x428cb4={'method':_0xff49('0x16'),'uri':_0x316f1a+_0xff49('0x17')+_0x3e766f['userEmail']+'&'+_0x2ec749+'&'+_0x399963,'auth':_0x56efad,'json':!![]};logger['info']('['+[_0x1bc8ee['toUpperCase']()]+_0xff49('0x18'),_0x428cb4);return rp(_0x428cb4)[_0xff49('0xa')](function(_0x3dacc0){logger['info']('['+[_0x1bc8ee[_0xff49('0x10')]()]+_0xff49('0x19'),_0x3dacc0);if(_0x3dacc0[_0xff49('0xb')][_0xff49('0xc')]>0x0&&String(_0x3dacc0[_0xff49('0xb')][0x0]['active'])===_0xff49('0x1a')){_0x3e766f[_0xff49('0x1b')]=_0x3dacc0[_0xff49('0xb')][0x0][_0xff49('0xe')];}else{_0x3e766f[_0xff49('0x1b')]=_0x3e766f[_0xff49('0xd')];_0x3e766f[_0xff49('0x1c')]=_0x3e766f[_0xff49('0x1d')];}logger[_0xff49('0xf')]('['+[_0x1bc8ee[_0xff49('0x10')]()]+_0xff49('0x1e'),_0x3e766f);_0x2048fd(_0x3e766f);})[_0xff49('0x12')](function(_0x44664a){logger[_0xff49('0x13')]('['+[_0x1bc8ee['toUpperCase']()]+']',_0x44664a['message']);_0x2e9758(_0x44664a[_0xff49('0x14')]);});}else{logger[_0xff49('0xf')]('['+[_0x1bc8ee[_0xff49('0x10')]()]+_0xff49('0x1f'));_0x3e766f[_0xff49('0x1b')]=_0x3e766f[_0xff49('0xd')];_0x3e766f['userEmail']=_0x3e766f['adminEmail'];_0x2048fd(_0x3e766f);}});};}function createEndUser(_0x795e4,_0x213aa4,_0x176c6f,_0x408ffb,_0xf62f34){logger['info']('['+[_0x795e4['toUpperCase']()]+_0xff49('0x20'),_0x176c6f);return new Promise(function(_0x3904f2,_0x307db3){var _0x4e6dce={'method':_0xff49('0x21'),'uri':_0x408ffb+_0xff49('0x22')+_0xf62f34,'body':{'user_name':_0x176c6f['endUserNumber'],'roles':_0xff49('0x23'),'first_name':_0x176c6f['endUserNumber'],'active':'true','date_format':_0xff49('0x24'),'phone':_0x176c6f[_0xff49('0x25')]},'auth':_0x213aa4,'json':!![]};return rp(_0x4e6dce)['then'](function(_0x36e882){logger['info']('['+[_0x795e4['toUpperCase']()]+'],\x20EndUser\x20schema',_0x36e882[_0xff49('0xb')]);_0x176c6f['endUserId']=_0x36e882['result'][_0xff49('0xe')];_0x3904f2(_0x176c6f);})[_0xff49('0x12')](function(_0x5ea3b0){logger[_0xff49('0x13')]('['+[_0x795e4[_0xff49('0x10')]()]+']',_0x5ea3b0[_0xff49('0x14')]);_0x307db3(_0x5ea3b0[_0xff49('0x14')]);});});}function getEndUser(_0x45083f,_0x24f0d2,_0x5bd9c9,_0x324c7f,_0xee9d81){return function(_0x333880){logger[_0xff49('0xf')]('['+[_0x45083f[_0xff49('0x10')]()]+_0xff49('0x26'),_0x333880);return new Promise(function(_0x543f7a,_0x5845ec){var _0x3c777e={'method':_0xff49('0x16'),'uri':_0x5bd9c9+_0xff49('0x27')+_0x333880[_0xff49('0x25')]+'&'+_0x324c7f+'&'+_0xee9d81,'auth':_0x24f0d2,'json':!![]};return rp(_0x3c777e)[_0xff49('0xa')](function(_0x3a2322){if(_0x3a2322['result'][_0xff49('0xc')]>0x0){_0x333880[_0xff49('0x28')]=_0x3a2322[_0xff49('0xb')][0x0][_0xff49('0xe')];logger[_0xff49('0xf')]('['+[_0x45083f[_0xff49('0x10')]()]+_0xff49('0x29'),_0x333880);_0x543f7a(_0x333880);}else{return createEndUser(_0x45083f,_0x24f0d2,_0x333880,_0x5bd9c9,_0x324c7f)['then'](function(_0x14b344){logger[_0xff49('0xf')]('['+[_0x45083f[_0xff49('0x10')]()]+_0xff49('0x2a'),_0x14b344);_0x543f7a(_0x14b344);});}})[_0xff49('0x12')](function(_0x479e8d){logger[_0xff49('0x13')]('['+[_0x45083f[_0xff49('0x10')]()]+']',_0x479e8d[_0xff49('0x14')]);_0x5845ec(_0x479e8d[_0xff49('0x14')]);});});};}function getCustomFields(_0x3636e4,_0x39241f){var _0x20dd82={};if(_0x3636e4[_0xff49('0xc')]>0x0){_[_0xff49('0x2b')](_0x3636e4,function(_0x274172){if(_[_0xff49('0x2c')]([_0xff49('0x2d'),_0xff49('0x2e')],_0x274172[_0xff49('0x2f')])&&_0x274172[_0xff49('0x30')]&&!_0x274172[_0xff49('0x31')]){_0x20dd82[_0x274172[_0xff49('0x30')][_0xff49('0x32')]()]=_0x274172[_0xff49('0x33')]['toString']();}else if(_[_0xff49('0x2c')](['string',_0xff49('0x2e')],_0x274172[_0xff49('0x2f')])&&_0x274172[_0xff49('0x34')]&&_0x274172[_0xff49('0x31')]){_0x20dd82[_0x274172['idField']['toLowerCase']()]=_0x274172[_0xff49('0x33')][_0xff49('0x35')]();}else if(_0x274172['type']===_0xff49('0x36')&&_0x274172[_0xff49('0x37')]&&_0x274172[_0xff49('0x34')]&&_0x274172[_0xff49('0x31')]){_0x20dd82[_0x274172['idField']['toLowerCase']()]=_0x39241f[_0x274172[_0xff49('0x37')]][_0xff49('0x35')]();}else if(_0x274172['type']==='customVariable'&&_0x274172[_0xff49('0x38')]&&_0x274172['Variable'][_0xff49('0x39')]&&_0x274172[_0xff49('0x34')]&&_0x274172[_0xff49('0x31')]){_0x20dd82[_0x274172['idField'][_0xff49('0x32')]()]=_0x39241f[_0x274172[_0xff49('0x38')][_0xff49('0x39')]['toLowerCase']()][_0xff49('0x35')]();}});}return _0x20dd82;}function getTicket(_0xbcac0d,_0x387ed9,_0x52daa7,_0xf5ebe,_0x484c09,_0x5db8d8){return function(_0x282401){logger[_0xff49('0xf')]('['+[_0xbcac0d[_0xff49('0x10')]()]+_0xff49('0x3a'),_0x282401);return new Promise(function(_0x410d1b,_0xc59157){var _0x41ac04=_0xbcac0d['toLowerCase']()===_0xff49('0x3b')?_0x282401['userId']:_0x282401[_0xff49('0x28')];var _0x4e3982={'method':'POST','uri':_0x52daa7+_0xff49('0x3c')+'?'+_0x5db8d8,'body':Object[_0xff49('0x3d')]({},{'active':_0xff49('0x1a'),'caller_id':_0x41ac04,'assigned_to':_0x282401['userId'],'short_description':intUtil[_0xff49('0x3e')](_0xf5ebe[_0xff49('0x3f')],_0x484c09,'\x20'),'description':intUtil['getString'](_0xf5ebe[_0xff49('0x40')],_0x484c09,'\x0a')},getCustomFields(_0xf5ebe[_0xff49('0x41')],_0x484c09)),'auth':_0x387ed9,'json':!![]};return rp(_0x4e3982)['then'](function(_0x482eba){logger[_0xff49('0xf')]('['+[_0xbcac0d[_0xff49('0x10')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x482eba[_0xff49('0xb')]);_0x282401[_0xff49('0x42')]=_0x482eba[_0xff49('0xb')][_0xff49('0xe')];_0x282401[_0xff49('0x43')]=_0x482eba[_0xff49('0xb')]['number'];logger[_0xff49('0xf')]('['+[_0xbcac0d[_0xff49('0x10')]()]+_0xff49('0x44'),_0x282401);_0x410d1b(_0x282401);})[_0xff49('0x12')](function(_0x53e95b){logger[_0xff49('0x13')]('['+[_0xbcac0d[_0xff49('0x10')]()]+']',_0x53e95b[_0xff49('0x14')]);_0xc59157(_0x53e95b['message']);});});};}function createRemoteTag(_0x503cf9,_0x406331,_0x8ba3d6,_0x3e6b96){return new Promise(function(_0xf60283,_0x5e660c){var _0x170e49={'method':'POST','uri':_0x8ba3d6+'label'+'?'+_0x3e6b96,'body':{'short_description':_0x503cf9,'global':!![],'active':!![],'name':_0x503cf9},'auth':_0x406331,'json':!![]};return rp(_0x170e49)[_0xff49('0xa')](function(_0x5249da){var _0x1d053e=_0x5249da[_0xff49('0xb')][_0xff49('0xe')];_0xf60283(_0x1d053e);});});}function getRemoteTag(_0x222903,_0x4335ad,_0x4cef8e,_0x53e1ac,_0x5643dd){return new Promise(function(_0x3bf8a2,_0x246415){var _0x228d0d={'method':_0xff49('0x16'),'uri':_0x4cef8e+'label'+_0xff49('0x45')+_0x222903+'&'+_0x53e1ac,'auth':_0x4335ad,'json':!![]};return rp(_0x228d0d)[_0xff49('0xa')](function(_0x3b2542){if(_0x3b2542[_0xff49('0xb')][_0xff49('0xc')]>0x0){var _0x56f8ee=_0x3b2542[_0xff49('0xb')][0x0][_0xff49('0xe')];_0x3bf8a2(_0x56f8ee);}else{return createRemoteTag(_0x222903,_0x4335ad,_0x4cef8e,_0x53e1ac)['then'](function(_0x3bb9c9){_0x3bf8a2(_0x3bb9c9);});}});});}function assignTagToIncident(_0x4c4e77,_0x203136,_0x599f85,_0x4969d7,_0x4a2c9c){return new Promise(function(_0x3cf4e0,_0x1ea98e){var _0x167d90={'method':_0xff49('0x21'),'uri':_0x599f85+_0xff49('0x46')+'?'+_0x4a2c9c,'body':{'label':_0x4c4e77,'table':_0xff49('0x3c'),'id_type':'Incident','table_key':_0x4969d7[_0xff49('0x42')],'title':_0xff49('0x47')+_0x4969d7[_0xff49('0x43')],'id_display':_0x4969d7[_0xff49('0x43')]},'auth':_0x203136,'json':!![]};return rp(_0x167d90)['then'](function(_0x35fb79){_0x3cf4e0();})[_0xff49('0x12')](function(){_0x3cf4e0();});});}function manageTags(_0x2ca23a,_0x11500e,_0x328403,_0x8bd875,_0x4dced8,_0x3a784c,_0x320f6c){return new Promise(function(_0x1b38eb,_0x2bf7d4){var _0x54c38f=[];_0x11500e[_0xff49('0x2b')](function(_0x4497f1){_0x54c38f['push'](getRemoteTag(_0x4497f1,_0x328403,_0x8bd875,_0x3a784c,_0x320f6c));});return Promise[_0xff49('0x48')](_0x54c38f)[_0xff49('0xa')](function(_0x3e1775){if(_0x3e1775[_0xff49('0xc')]){logger[_0xff49('0xf')]('['+[_0x2ca23a[_0xff49('0x10')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x3e1775);var _0x16af4c=[];_0x3e1775[_0xff49('0x2b')](function(_0x413e86){_0x16af4c[_0xff49('0x49')](assignTagToIncident(_0x413e86,_0x328403,_0x8bd875,_0x4dced8,_0x3a784c));});return Promise[_0xff49('0x48')](_0x16af4c)[_0xff49('0xa')](function(){_0x1b38eb();})[_0xff49('0x12')](function(){_0x1b38eb();});}else{_0x1b38eb();}});});}function getTags(_0x4a8277,_0x20e7fb,_0x34538d,_0x3bd4a3,_0x273c70,_0x414867){return function(_0x1d36a8){return new Promise(function(_0x22c268,_0x2cec94){var _0x2818d6=[];var _0x4e40d3=_0x3bd4a3['Tags'];if(_0x4e40d3&&_0x4e40d3[_0xff49('0xc')]>0x0){_0x2818d6=_[_0xff49('0x4a')](_0x4e40d3,_0xff49('0x39'));}if(_0x2818d6[_0xff49('0xc')]>0x0){return manageTags(_0x4a8277,_0x2818d6,_0x20e7fb,_0x34538d,_0x1d36a8,_0x273c70,_0x414867)[_0xff49('0xa')](function(){_0x22c268(_0x1d36a8);});}else{_0x22c268(_0x1d36a8);}});};}function emit(_0xd48661,_0x5aef7a,_0x4d7432){var _0x447cf3=_0xff49('0x4b')+_0xff49('0x4c')+_0xff49('0x4d')+'%255EORDERBYDESCnumber';var _0x122874={'uri':_0xd48661+_0xff49('0x4e')+_0x4d7432+_0x447cf3};io['to'](util[_0xff49('0x4f')](_0xff49('0x50'),_0x5aef7a))[_0xff49('0x51')](_0xff49('0x52'),_0x122874);}exports['cs']=function(_0x2fd5e9,_0x12b174,_0x1daed2,_0x1d738b,_0x2188fa,_0x521049,_0xcd740c,_0x20c0a9){var _0x4d36f5={};var _0x2fff95={'user':_0x521049[_0xff49('0x53')],'pass':_0x521049[_0xff49('0x54')]};var _0x5e5ecf=_0xff49('0x55');var _0x1d2f7c='sysparm_display_value=true';_0x521049[_0xff49('0x56')]=intUtil[_0xff49('0x57')](_0x521049[_0xff49('0x56')]);_0x521049['serverUrl']=intUtil['stripTrailingSlash'](_0x521049[_0xff49('0x58')]);var _0x3c1780=util[_0xff49('0x4f')]('%s/api/now/table/',_0x521049[_0xff49('0x56')]);_0x4d36f5[_0xff49('0x1c')]=!_[_0xff49('0x59')](_0x1d738b)?_0x1d738b[_0xff49('0x5a')]:null;_0x4d36f5[_0xff49('0x1d')]=_0x521049[_0xff49('0x5a')];_0x4d36f5[_0xff49('0x25')]=_0x20c0a9[_0xff49('0x32')]()===_0xff49('0x3b')?_0x12b174['destcalleridnum']:_0x12b174['calleridnum'];_0x4d36f5[_0xff49('0x5b')]=_0x20c0a9===_0xff49('0x5c')||_0x20c0a9===_0xff49('0x5d')?'queue':_0xff49('0x3b');var _0x174f40=util[_0xff49('0x4f')](_0xff49('0x5e'),_0x521049[_0xff49('0x58')],_0x12b174[_0xff49('0x5f')],md5(_0x12b174['uniqueid']));if(_0x2188fa&&_0x2188fa['monitor_format']){logger[_0xff49('0xf')](_0xff49('0x60'),'Recording\x20is\x20enabled!');_0x12b174['recordingURL']=_0x174f40;}else if(_0xcd740c&&_0xcd740c[_0xff49('0x61')]&&_0xcd740c[_0xff49('0x61')]!=='none'){logger[_0xff49('0xf')](_0xff49('0x62'),_0xff49('0x63'));_0x12b174[_0xff49('0x64')]=_0x174f40;}else{_0x12b174[_0xff49('0x64')]='';}return getAdminUser(_0x20c0a9,_0x2fff95,_0x4d36f5,_0x3c1780,_0x1d2f7c,_0x5e5ecf)['then'](getUser(_0x20c0a9,_0x2fff95,_0x3c1780,_0x1d2f7c,_0x5e5ecf))[_0xff49('0xa')](getEndUser(_0x20c0a9,_0x2fff95,_0x3c1780,_0x1d2f7c,_0x5e5ecf))[_0xff49('0xa')](getTicket(_0x20c0a9,_0x2fff95,_0x3c1780,_0x1daed2,_0x12b174,_0x1d2f7c))[_0xff49('0xa')](function(_0x1461da){logger['info'](util['format']('The\x20ticket\x20ID\x20is:\x20%s',_0x1461da[_0xff49('0x42')]));logger['info'](util[_0xff49('0x4f')](_0xff49('0x65'),_0x20c0a9));if(_0x20c0a9!=='unmanaged'){logger[_0xff49('0xf')]('['+[_0x20c0a9[_0xff49('0x10')]()]+']',_0xff49('0x66'));emit(_0x521049[_0xff49('0x56')],_0x1d738b[_0xff49('0x39')],_0x1461da[_0xff49('0x42')]);}})[_0xff49('0x12')](function(_0xdd6032){logger['error']('['+[_0x20c0a9[_0xff49('0x10')]()]+_0xff49('0x67'),util[_0xff49('0x68')](_0xdd6032,{'showHidden':!![],'depth':null}));});};
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