Built motion from commit 52c8a02d.|2.6.29
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 44f12b9..fe9c492 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x6e1e=['call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','defaults','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','sys_id','toUpperCase','catch','message','info','],\x20getUser\x20input\x20crm','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','active','true','userId','adminId','],\x20getUser\x20crm','error',']\x20using\x20admin\x20profile','adminEmail','POST','sys_user?','user','endUserNumber','System','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','string','picklist','type','customField','nameField','toLowerCase','toString','includes','idField','customVariable','Variable','name','outbound','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','incident','Incident','Incident\x20-\x20','push','all','Tags','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','isNil','email','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s'];(function(_0xf85fb3,_0x280fe6){var _0x4a9d43=function(_0x1d17d4){while(--_0x1d17d4){_0xf85fb3['push'](_0xf85fb3['shift']());}};_0x4a9d43(++_0x280fe6);}(_0x6e1e,0x142));var _0xe6e1=function(_0x488608,_0x597220){_0x488608=_0x488608-0x0;var _0xba3d8=_0x6e1e[_0x488608];return _0xba3d8;};'use strict';var _=require(_0xe6e1('0x0'));var Promise=require(_0xe6e1('0x1'));var rp=require(_0xe6e1('0x2'));var util=require(_0xe6e1('0x3'));var md5=require(_0xe6e1('0x4'));var Redis=require(_0xe6e1('0x5'));var intUtil=require(_0xe6e1('0x6'));var config=require(_0xe6e1('0x7'));var logger=require('../../../../config/logger')('servicenow');config['redis']=_[_0xe6e1('0x8')](config[_0xe6e1('0x9')],{'host':_0xe6e1('0xa'),'port':0x18eb});var io=require(_0xe6e1('0xb'))(new Redis(config[_0xe6e1('0x9')]));function getAdminUser(_0x1edc48,_0x3084b3,_0x1b1e54,_0xc1d10b,_0x2eedbb,_0x1269de){return new Promise(function(_0x1319ae,_0x100a35){var _0x107f98={'method':_0xe6e1('0xc'),'uri':_0xc1d10b+_0xe6e1('0xd')+'&'+_0x2eedbb+'&'+_0x1269de,'auth':_0x3084b3,'json':!![]};return rp(_0x107f98)[_0xe6e1('0xe')](function(_0x3b62c4){if(_0x3b62c4[_0xe6e1('0xf')]['length']>0x0){_0x1b1e54['adminId']=_0x3b62c4['result'][0x0][_0xe6e1('0x10')];}logger['info']('['+[_0x1edc48[_0xe6e1('0x11')]()]+'],\x20getAdminUser\x20crm',_0x1b1e54);_0x1319ae(_0x1b1e54);})[_0xe6e1('0x12')](function(_0x3d338d){logger['error']('['+[_0x1edc48['toUpperCase']()]+']',_0x3d338d['message']);_0x100a35(_0x3d338d[_0xe6e1('0x13')]);});});}function getUser(_0x862804,_0x41c528,_0xa8e36,_0x3fac60,_0x2ede78){return function(_0xbee614){logger[_0xe6e1('0x14')]('['+[_0x862804['toUpperCase']()]+_0xe6e1('0x15'),_0xbee614);return new Promise(function(_0xc4b871,_0x443745){if(intUtil['validateEmail'](_0xbee614['userEmail'])){var _0x5761f7={'method':_0xe6e1('0xc'),'uri':_0xa8e36+'sys_user?sysparm_query=email%3D'+_0xbee614[_0xe6e1('0x16')]+'&'+_0x3fac60+'&'+_0x2ede78,'auth':_0x41c528,'json':!![]};logger[_0xe6e1('0x14')]('['+[_0x862804[_0xe6e1('0x11')]()]+_0xe6e1('0x17'),_0x5761f7);return rp(_0x5761f7)[_0xe6e1('0xe')](function(_0x455e22){logger[_0xe6e1('0x14')]('['+[_0x862804[_0xe6e1('0x11')]()]+_0xe6e1('0x18'),_0x455e22);if(_0x455e22['result'][_0xe6e1('0x19')]>0x0&&String(_0x455e22[_0xe6e1('0xf')][0x0][_0xe6e1('0x1a')])===_0xe6e1('0x1b')){_0xbee614['userId']=_0x455e22[_0xe6e1('0xf')][0x0]['sys_id'];}else{_0xbee614[_0xe6e1('0x1c')]=_0xbee614[_0xe6e1('0x1d')];_0xbee614[_0xe6e1('0x16')]=_0xbee614['adminEmail'];}logger['info']('['+[_0x862804[_0xe6e1('0x11')]()]+_0xe6e1('0x1e'),_0xbee614);_0xc4b871(_0xbee614);})[_0xe6e1('0x12')](function(_0x2825e1){logger[_0xe6e1('0x1f')]('['+[_0x862804[_0xe6e1('0x11')]()]+']',_0x2825e1['message']);_0x443745(_0x2825e1[_0xe6e1('0x13')]);});}else{logger[_0xe6e1('0x14')]('['+[_0x862804[_0xe6e1('0x11')]()]+_0xe6e1('0x20'));_0xbee614[_0xe6e1('0x1c')]=_0xbee614[_0xe6e1('0x1d')];_0xbee614[_0xe6e1('0x16')]=_0xbee614[_0xe6e1('0x21')];_0xc4b871(_0xbee614);}});};}function createEndUser(_0x3447b2,_0x5acd73,_0x1ca7ee,_0x5cf557,_0x3901ac){logger[_0xe6e1('0x14')]('['+[_0x3447b2[_0xe6e1('0x11')]()]+'],\x20createEndUser\x20input\x20crm',_0x1ca7ee);return new Promise(function(_0x10a573,_0x421099){var _0x503d30={'method':_0xe6e1('0x22'),'uri':_0x5cf557+_0xe6e1('0x23')+_0x3901ac,'body':{'user_name':_0x1ca7ee['endUserNumber'],'roles':_0xe6e1('0x24'),'first_name':_0x1ca7ee[_0xe6e1('0x25')],'active':_0xe6e1('0x1b'),'date_format':_0xe6e1('0x26'),'phone':_0x1ca7ee[_0xe6e1('0x25')]},'auth':_0x5acd73,'json':!![]};return rp(_0x503d30)[_0xe6e1('0xe')](function(_0x3359e4){logger['info']('['+[_0x3447b2[_0xe6e1('0x11')]()]+'],\x20EndUser\x20schema',_0x3359e4[_0xe6e1('0xf')]);_0x1ca7ee[_0xe6e1('0x27')]=_0x3359e4[_0xe6e1('0xf')][_0xe6e1('0x10')];_0x10a573(_0x1ca7ee);})[_0xe6e1('0x12')](function(_0x4099ec){logger[_0xe6e1('0x1f')]('['+[_0x3447b2[_0xe6e1('0x11')]()]+']',_0x4099ec['message']);_0x421099(_0x4099ec[_0xe6e1('0x13')]);});});}function getEndUser(_0x19a6e8,_0x42517b,_0x4a5484,_0x45c90d,_0x1c7143){return function(_0x412c56){logger[_0xe6e1('0x14')]('['+[_0x19a6e8[_0xe6e1('0x11')]()]+'],\x20getEndUser\x20input\x20crm',_0x412c56);return new Promise(function(_0x169e28,_0x2d1777){var _0xfb869b={'method':_0xe6e1('0xc'),'uri':_0x4a5484+_0xe6e1('0x28')+_0x412c56[_0xe6e1('0x25')]+'&'+_0x45c90d+'&'+_0x1c7143,'auth':_0x42517b,'json':!![]};return rp(_0xfb869b)[_0xe6e1('0xe')](function(_0x26115b){if(_0x26115b['result'][_0xe6e1('0x19')]>0x0){_0x412c56[_0xe6e1('0x27')]=_0x26115b[_0xe6e1('0xf')][0x0][_0xe6e1('0x10')];logger[_0xe6e1('0x14')]('['+[_0x19a6e8[_0xe6e1('0x11')]()]+_0xe6e1('0x29'),_0x412c56);_0x169e28(_0x412c56);}else{return createEndUser(_0x19a6e8,_0x42517b,_0x412c56,_0x4a5484,_0x45c90d)[_0xe6e1('0xe')](function(_0x57f636){logger[_0xe6e1('0x14')]('['+[_0x19a6e8[_0xe6e1('0x11')]()]+_0xe6e1('0x2a'),_0x57f636);_0x169e28(_0x57f636);});}})[_0xe6e1('0x12')](function(_0x3ff136){logger['error']('['+[_0x19a6e8[_0xe6e1('0x11')]()]+']',_0x3ff136[_0xe6e1('0x13')]);_0x2d1777(_0x3ff136[_0xe6e1('0x13')]);});});};}function getCustomFields(_0x51419b,_0x2765b2){var _0x1e7449={};if(_0x51419b['length']>0x0){_[_0xe6e1('0x2b')](_0x51419b,function(_0x5f2950){if(_['includes']([_0xe6e1('0x2c'),_0xe6e1('0x2d')],_0x5f2950[_0xe6e1('0x2e')])&&_0x5f2950['nameField']&&!_0x5f2950[_0xe6e1('0x2f')]){_0x1e7449[_0x5f2950[_0xe6e1('0x30')][_0xe6e1('0x31')]()]=_0x5f2950['content'][_0xe6e1('0x32')]();}else if(_[_0xe6e1('0x33')]([_0xe6e1('0x2c'),'picklist'],_0x5f2950[_0xe6e1('0x2e')])&&_0x5f2950[_0xe6e1('0x34')]&&_0x5f2950[_0xe6e1('0x2f')]){_0x1e7449[_0x5f2950[_0xe6e1('0x34')][_0xe6e1('0x31')]()]=_0x5f2950['content'][_0xe6e1('0x32')]();}else if(_0x5f2950[_0xe6e1('0x2e')]==='variable'&&_0x5f2950['variableName']&&_0x5f2950[_0xe6e1('0x34')]&&_0x5f2950[_0xe6e1('0x2f')]){_0x1e7449[_0x5f2950[_0xe6e1('0x34')]['toLowerCase']()]=_0x2765b2[_0x5f2950['variableName']]['toString']();}else if(_0x5f2950[_0xe6e1('0x2e')]===_0xe6e1('0x35')&&_0x5f2950[_0xe6e1('0x36')]&&_0x5f2950[_0xe6e1('0x36')]['name']&&_0x5f2950[_0xe6e1('0x34')]&&_0x5f2950[_0xe6e1('0x2f')]){_0x1e7449[_0x5f2950[_0xe6e1('0x34')][_0xe6e1('0x31')]()]=_0x2765b2[_0x5f2950[_0xe6e1('0x36')][_0xe6e1('0x37')][_0xe6e1('0x31')]()][_0xe6e1('0x32')]();}});}return _0x1e7449;}function getTicket(_0x2783cc,_0x2e99cc,_0x4f87c2,_0x3c1b6f,_0x1782d5,_0x272b80){return function(_0x21c3f0){logger[_0xe6e1('0x14')]('['+[_0x2783cc[_0xe6e1('0x11')]()]+']\x20getTicket\x20input\x20crm',_0x21c3f0);return new Promise(function(_0x2dfa69,_0x2c4640){var _0x44fb5a=_0x2783cc[_0xe6e1('0x31')]()===_0xe6e1('0x38')?_0x21c3f0[_0xe6e1('0x1c')]:_0x21c3f0[_0xe6e1('0x27')];var _0xd72181={'method':_0xe6e1('0x22'),'uri':_0x4f87c2+'incident'+'?'+_0x272b80,'body':Object[_0xe6e1('0x39')]({},{'active':_0xe6e1('0x1b'),'caller_id':_0x44fb5a,'assigned_to':_0x21c3f0[_0xe6e1('0x1c')],'short_description':intUtil[_0xe6e1('0x3a')](_0x3c1b6f[_0xe6e1('0x3b')],_0x1782d5,'\x20'),'description':intUtil[_0xe6e1('0x3a')](_0x3c1b6f[_0xe6e1('0x3c')],_0x1782d5,'\x0a')},getCustomFields(_0x3c1b6f[_0xe6e1('0x3d')],_0x1782d5)),'auth':_0x2e99cc,'json':!![]};return rp(_0xd72181)[_0xe6e1('0xe')](function(_0x4390a2){logger['info']('['+[_0x2783cc[_0xe6e1('0x11')]()]+_0xe6e1('0x3e'),_0x4390a2['result']);_0x21c3f0[_0xe6e1('0x3f')]=_0x4390a2['result'][_0xe6e1('0x10')];_0x21c3f0[_0xe6e1('0x40')]=_0x4390a2[_0xe6e1('0xf')]['number'];logger[_0xe6e1('0x14')]('['+[_0x2783cc[_0xe6e1('0x11')]()]+_0xe6e1('0x41'),_0x21c3f0);_0x2dfa69(_0x21c3f0);})['catch'](function(_0x5946d6){logger['error']('['+[_0x2783cc[_0xe6e1('0x11')]()]+']',_0x5946d6[_0xe6e1('0x13')]);_0x2c4640(_0x5946d6[_0xe6e1('0x13')]);});});};}function createRemoteTag(_0x154a5c,_0xde8ed4,_0x59cdeb,_0x5ab30d){return new Promise(function(_0x19d041,_0x59b5de){var _0x23005b={'method':'POST','uri':_0x59cdeb+_0xe6e1('0x42')+'?'+_0x5ab30d,'body':{'short_description':_0x154a5c,'global':!![],'active':!![],'name':_0x154a5c},'auth':_0xde8ed4,'json':!![]};return rp(_0x23005b)[_0xe6e1('0xe')](function(_0xc53891){var _0x48cfd0=_0xc53891[_0xe6e1('0xf')][_0xe6e1('0x10')];_0x19d041(_0x48cfd0);});});}function getRemoteTag(_0x10dcc3,_0x2cfce8,_0x11b792,_0x1df4dd,_0x29e62a){return new Promise(function(_0x4a43de,_0x377a51){var _0x4607dc={'method':'GET','uri':_0x11b792+_0xe6e1('0x42')+_0xe6e1('0x43')+_0x10dcc3+'&'+_0x1df4dd,'auth':_0x2cfce8,'json':!![]};return rp(_0x4607dc)[_0xe6e1('0xe')](function(_0x3860c7){if(_0x3860c7[_0xe6e1('0xf')][_0xe6e1('0x19')]>0x0){var _0x21a030=_0x3860c7[_0xe6e1('0xf')][0x0][_0xe6e1('0x10')];_0x4a43de(_0x21a030);}else{return createRemoteTag(_0x10dcc3,_0x2cfce8,_0x11b792,_0x1df4dd)[_0xe6e1('0xe')](function(_0x1c60fa){_0x4a43de(_0x1c60fa);});}});});}function assignTagToIncident(_0xe17e4b,_0x44c38b,_0x369ffb,_0xa7f80e,_0x25cedc){return new Promise(function(_0x17b5ee,_0x1de59b){var _0x9b3346={'method':_0xe6e1('0x22'),'uri':_0x369ffb+_0xe6e1('0x44')+'?'+_0x25cedc,'body':{'label':_0xe17e4b,'table':_0xe6e1('0x45'),'id_type':_0xe6e1('0x46'),'table_key':_0xa7f80e['ticketId'],'title':_0xe6e1('0x47')+_0xa7f80e[_0xe6e1('0x40')],'id_display':_0xa7f80e['ticketNumber']},'auth':_0x44c38b,'json':!![]};return rp(_0x9b3346)['then'](function(_0x2e4165){_0x17b5ee();})[_0xe6e1('0x12')](function(){_0x17b5ee();});});}function manageTags(_0x41f7d0,_0x13264c,_0x216dc3,_0x2ef2e8,_0x3729ca,_0x1ece67,_0x21583a){return new Promise(function(_0x1f3dd8,_0x101884){var _0x3acd3d=[];_0x13264c[_0xe6e1('0x2b')](function(_0x35303a){_0x3acd3d[_0xe6e1('0x48')](getRemoteTag(_0x35303a,_0x216dc3,_0x2ef2e8,_0x1ece67,_0x21583a));});return Promise[_0xe6e1('0x49')](_0x3acd3d)[_0xe6e1('0xe')](function(_0x35e2ea){if(_0x35e2ea[_0xe6e1('0x19')]){logger['info']('['+[_0x41f7d0[_0xe6e1('0x11')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x35e2ea);var _0x4a0807=[];_0x35e2ea['forEach'](function(_0x540364){_0x4a0807[_0xe6e1('0x48')](assignTagToIncident(_0x540364,_0x216dc3,_0x2ef2e8,_0x3729ca,_0x1ece67));});return Promise[_0xe6e1('0x49')](_0x4a0807)['then'](function(){_0x1f3dd8();})[_0xe6e1('0x12')](function(){_0x1f3dd8();});}else{_0x1f3dd8();}});});}function getTags(_0x3faff2,_0x16ff9c,_0x2f3c64,_0x22f153,_0x15d157,_0x36fa8b){return function(_0x571f8f){return new Promise(function(_0x213c94,_0x4860d0){var _0x5d7692=[];var _0x17a133=_0x22f153[_0xe6e1('0x4a')];if(_0x17a133&&_0x17a133[_0xe6e1('0x19')]>0x0){_0x5d7692=_[_0xe6e1('0x4b')](_0x17a133,'name');}if(_0x5d7692['length']>0x0){return manageTags(_0x3faff2,_0x5d7692,_0x16ff9c,_0x2f3c64,_0x571f8f,_0x15d157,_0x36fa8b)[_0xe6e1('0xe')](function(){_0x213c94(_0x571f8f);});}else{_0x213c94(_0x571f8f);}});};}function emit(_0x43ecfb,_0x4dbc64,_0x182230){var _0x5ec29f='%26sysparm_record_target%3Dincident'+_0xe6e1('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+'%255EORDERBYDESCnumber';var _0x24c84a={'uri':_0x43ecfb+_0xe6e1('0x4d')+_0x182230+_0x5ec29f};io['to'](util[_0xe6e1('0x4e')]('user:%s',_0x4dbc64))[_0xe6e1('0x4f')]('trigger:browser:url',_0x24c84a);}exports['cs']=function(_0x20b982,_0x3504af,_0x404971,_0xeaea72,_0x2f53b6,_0x174c68,_0x5b2a83,_0x392ac2){var _0x422c93={};var _0x3d9e06={'user':_0x174c68[_0xe6e1('0x50')],'pass':_0x174c68['password']};var _0x568d61=_0xe6e1('0x51');var _0xf160de=_0xe6e1('0x52');_0x174c68[_0xe6e1('0x53')]=intUtil[_0xe6e1('0x54')](_0x174c68[_0xe6e1('0x53')]);_0x174c68[_0xe6e1('0x55')]=intUtil[_0xe6e1('0x54')](_0x174c68[_0xe6e1('0x55')]);var _0x48d03a=util[_0xe6e1('0x4e')]('%s/api/now/table/',_0x174c68[_0xe6e1('0x53')]);_0x422c93[_0xe6e1('0x16')]=!_[_0xe6e1('0x56')](_0xeaea72)?_0xeaea72[_0xe6e1('0x57')]:null;_0x422c93['adminEmail']=_0x174c68['email'];_0x422c93[_0xe6e1('0x25')]=_0x392ac2[_0xe6e1('0x31')]()===_0xe6e1('0x38')?_0x3504af['destcalleridnum']:_0x3504af[_0xe6e1('0x58')];_0x422c93[_0xe6e1('0x59')]=_0x392ac2===_0xe6e1('0x5a')||_0x392ac2===_0xe6e1('0x5b')?_0xe6e1('0x5a'):_0xe6e1('0x38');var _0x3c6fe4=util[_0xe6e1('0x4e')](_0xe6e1('0x5c'),_0x174c68[_0xe6e1('0x55')],_0x3504af[_0xe6e1('0x5d')],md5(_0x3504af['uniqueid']));if(_0x2f53b6&&_0x2f53b6[_0xe6e1('0x5e')]){logger[_0xe6e1('0x14')](_0xe6e1('0x5f'),_0xe6e1('0x60'));_0x3504af['recordingURL']=_0x3c6fe4;}else if(_0x5b2a83&&_0x5b2a83[_0xe6e1('0x61')]&&_0x5b2a83[_0xe6e1('0x61')]!==_0xe6e1('0x62')){logger[_0xe6e1('0x14')](_0xe6e1('0x63'),_0xe6e1('0x60'));_0x3504af[_0xe6e1('0x64')]=_0x3c6fe4;}else{_0x3504af[_0xe6e1('0x64')]='';}return getAdminUser(_0x392ac2,_0x3d9e06,_0x422c93,_0x48d03a,_0xf160de,_0x568d61)[_0xe6e1('0xe')](getUser(_0x392ac2,_0x3d9e06,_0x48d03a,_0xf160de,_0x568d61))[_0xe6e1('0xe')](getEndUser(_0x392ac2,_0x3d9e06,_0x48d03a,_0xf160de,_0x568d61))[_0xe6e1('0xe')](getTicket(_0x392ac2,_0x3d9e06,_0x48d03a,_0x404971,_0x3504af,_0xf160de))[_0xe6e1('0xe')](function(_0x134949){logger[_0xe6e1('0x14')](util[_0xe6e1('0x4e')](_0xe6e1('0x65'),_0x134949[_0xe6e1('0x3f')]));logger[_0xe6e1('0x14')](util[_0xe6e1('0x4e')](_0xe6e1('0x66'),_0x392ac2));if(_0x392ac2!==_0xe6e1('0x5b')){logger['info']('['+[_0x392ac2[_0xe6e1('0x11')]()]+']',_0xe6e1('0x67'));emit(_0x174c68[_0xe6e1('0x53')],_0xeaea72[_0xe6e1('0x37')],_0x134949['ticketId']);}})[_0xe6e1('0x12')](function(_0xd64ebc){logger[_0xe6e1('0x1f')]('['+[_0x392ac2[_0xe6e1('0x11')]()]+_0xe6e1('0x68'),util[_0xe6e1('0x69')](_0xd64ebc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x2c11=['toString','picklist','idField','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Descriptions','Fields','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','incident','ticketId','Incident\x20-\x20','push','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','format','user:%s','emit','trigger:browser:url','username','password','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','unmanaged','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','none','[OUTBOUND]','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','sys_id','toUpperCase','],\x20getAdminUser\x20crm','error','message','info','],\x20getUser\x20input\x20crm','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','active','true','adminId','],\x20getUser\x20crm','catch','userId','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','type','nameField','customField','toLowerCase','content'];(function(_0x543307,_0x5bdb8b){var _0x945453=function(_0x53012a){while(--_0x53012a){_0x543307['push'](_0x543307['shift']());}};_0x945453(++_0x5bdb8b);}(_0x2c11,0x112));var _0x12c1=function(_0x3508d1,_0x4436de){_0x3508d1=_0x3508d1-0x0;var _0x235dda=_0x2c11[_0x3508d1];return _0x235dda;};'use strict';var _=require(_0x12c1('0x0'));var Promise=require(_0x12c1('0x1'));var rp=require(_0x12c1('0x2'));var util=require(_0x12c1('0x3'));var md5=require(_0x12c1('0x4'));var Redis=require(_0x12c1('0x5'));var intUtil=require(_0x12c1('0x6'));var config=require(_0x12c1('0x7'));var logger=require(_0x12c1('0x8'))(_0x12c1('0x9'));config[_0x12c1('0xa')]=_['defaults'](config['redis'],{'host':_0x12c1('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x12c1('0xa')]));function getAdminUser(_0x53692d,_0x143076,_0x58fc1c,_0x5a7193,_0x43fe69,_0x5e66c4){return new Promise(function(_0x33c35c,_0x5c56b6){var _0x30fb63={'method':_0x12c1('0xc'),'uri':_0x5a7193+_0x12c1('0xd')+'&'+_0x43fe69+'&'+_0x5e66c4,'auth':_0x143076,'json':!![]};return rp(_0x30fb63)[_0x12c1('0xe')](function(_0x489428){if(_0x489428[_0x12c1('0xf')]['length']>0x0){_0x58fc1c['adminId']=_0x489428['result'][0x0][_0x12c1('0x10')];}logger['info']('['+[_0x53692d[_0x12c1('0x11')]()]+_0x12c1('0x12'),_0x58fc1c);_0x33c35c(_0x58fc1c);})['catch'](function(_0x525e32){logger[_0x12c1('0x13')]('['+[_0x53692d[_0x12c1('0x11')]()]+']',_0x525e32[_0x12c1('0x14')]);_0x5c56b6(_0x525e32['message']);});});}function getUser(_0x5046b4,_0x299e85,_0x555a34,_0x3c22ef,_0x20991a){return function(_0x37b2e5){logger[_0x12c1('0x15')]('['+[_0x5046b4[_0x12c1('0x11')]()]+_0x12c1('0x16'),_0x37b2e5);return new Promise(function(_0x109af2,_0x219425){if(intUtil['validateEmail'](_0x37b2e5[_0x12c1('0x17')])){var _0x514058={'method':_0x12c1('0xc'),'uri':_0x555a34+'sys_user?sysparm_query=email%3D'+_0x37b2e5[_0x12c1('0x17')]+'&'+_0x3c22ef+'&'+_0x20991a,'auth':_0x299e85,'json':!![]};logger['info']('['+[_0x5046b4[_0x12c1('0x11')]()]+_0x12c1('0x18'),_0x514058);return rp(_0x514058)[_0x12c1('0xe')](function(_0x1193e7){logger[_0x12c1('0x15')]('['+[_0x5046b4[_0x12c1('0x11')]()]+_0x12c1('0x19'),_0x1193e7);if(_0x1193e7[_0x12c1('0xf')][_0x12c1('0x1a')]>0x0&&String(_0x1193e7[_0x12c1('0xf')][0x0][_0x12c1('0x1b')])===_0x12c1('0x1c')){_0x37b2e5['userId']=_0x1193e7[_0x12c1('0xf')][0x0][_0x12c1('0x10')];}else{_0x37b2e5['userId']=_0x37b2e5[_0x12c1('0x1d')];_0x37b2e5[_0x12c1('0x17')]=_0x37b2e5['adminEmail'];}logger[_0x12c1('0x15')]('['+[_0x5046b4['toUpperCase']()]+_0x12c1('0x1e'),_0x37b2e5);_0x109af2(_0x37b2e5);})[_0x12c1('0x1f')](function(_0x1bd0a2){logger['error']('['+[_0x5046b4[_0x12c1('0x11')]()]+']',_0x1bd0a2[_0x12c1('0x14')]);_0x219425(_0x1bd0a2['message']);});}else{logger[_0x12c1('0x15')]('['+[_0x5046b4[_0x12c1('0x11')]()]+']\x20using\x20admin\x20profile');_0x37b2e5[_0x12c1('0x20')]=_0x37b2e5['adminId'];_0x37b2e5[_0x12c1('0x17')]=_0x37b2e5['adminEmail'];_0x109af2(_0x37b2e5);}});};}function createEndUser(_0x5ac5fc,_0x219f03,_0x1eeb04,_0x114080,_0x41227e){logger[_0x12c1('0x15')]('['+[_0x5ac5fc[_0x12c1('0x11')]()]+_0x12c1('0x21'),_0x1eeb04);return new Promise(function(_0x18b715,_0x2539c8){var _0x25186a={'method':_0x12c1('0x22'),'uri':_0x114080+'sys_user?'+_0x41227e,'body':{'user_name':_0x1eeb04[_0x12c1('0x23')],'roles':_0x12c1('0x24'),'first_name':_0x1eeb04[_0x12c1('0x23')],'active':'true','date_format':'System','phone':_0x1eeb04[_0x12c1('0x23')]},'auth':_0x219f03,'json':!![]};return rp(_0x25186a)[_0x12c1('0xe')](function(_0x1c20b1){logger[_0x12c1('0x15')]('['+[_0x5ac5fc[_0x12c1('0x11')]()]+_0x12c1('0x25'),_0x1c20b1[_0x12c1('0xf')]);_0x1eeb04[_0x12c1('0x26')]=_0x1c20b1[_0x12c1('0xf')][_0x12c1('0x10')];_0x18b715(_0x1eeb04);})[_0x12c1('0x1f')](function(_0x2d5068){logger[_0x12c1('0x13')]('['+[_0x5ac5fc[_0x12c1('0x11')]()]+']',_0x2d5068[_0x12c1('0x14')]);_0x2539c8(_0x2d5068[_0x12c1('0x14')]);});});}function getEndUser(_0x137ba9,_0xdc31dd,_0x5134b8,_0x445627,_0x5d8670){return function(_0x543ff6){logger[_0x12c1('0x15')]('['+[_0x137ba9[_0x12c1('0x11')]()]+'],\x20getEndUser\x20input\x20crm',_0x543ff6);return new Promise(function(_0x1d6233,_0x51f7dd){var _0x5e5f05={'method':'GET','uri':_0x5134b8+_0x12c1('0x27')+_0x543ff6[_0x12c1('0x23')]+'&'+_0x445627+'&'+_0x5d8670,'auth':_0xdc31dd,'json':!![]};return rp(_0x5e5f05)['then'](function(_0x5c9541){if(_0x5c9541[_0x12c1('0xf')][_0x12c1('0x1a')]>0x0){_0x543ff6['endUserId']=_0x5c9541[_0x12c1('0xf')][0x0][_0x12c1('0x10')];logger['info']('['+[_0x137ba9[_0x12c1('0x11')]()]+_0x12c1('0x28'),_0x543ff6);_0x1d6233(_0x543ff6);}else{return createEndUser(_0x137ba9,_0xdc31dd,_0x543ff6,_0x5134b8,_0x445627)[_0x12c1('0xe')](function(_0x4fa704){logger[_0x12c1('0x15')]('['+[_0x137ba9[_0x12c1('0x11')]()]+_0x12c1('0x29'),_0x4fa704);_0x1d6233(_0x4fa704);});}})['catch'](function(_0x1f61df){logger[_0x12c1('0x13')]('['+[_0x137ba9[_0x12c1('0x11')]()]+']',_0x1f61df[_0x12c1('0x14')]);_0x51f7dd(_0x1f61df[_0x12c1('0x14')]);});});};}function getCustomFields(_0x1370e7,_0x1a9e3f){var _0x3c8999={};if(_0x1370e7[_0x12c1('0x1a')]>0x0){_[_0x12c1('0x2a')](_0x1370e7,function(_0x224b29){if(_[_0x12c1('0x2b')]([_0x12c1('0x2c'),'picklist'],_0x224b29[_0x12c1('0x2d')])&&_0x224b29[_0x12c1('0x2e')]&&!_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29['nameField'][_0x12c1('0x30')]()]=_0x224b29[_0x12c1('0x31')][_0x12c1('0x32')]();}else if(_[_0x12c1('0x2b')]([_0x12c1('0x2c'),_0x12c1('0x33')],_0x224b29['type'])&&_0x224b29[_0x12c1('0x34')]&&_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29[_0x12c1('0x34')][_0x12c1('0x30')]()]=_0x224b29[_0x12c1('0x31')][_0x12c1('0x32')]();}else if(_0x224b29[_0x12c1('0x2d')]===_0x12c1('0x35')&&_0x224b29[_0x12c1('0x36')]&&_0x224b29['idField']&&_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29[_0x12c1('0x34')][_0x12c1('0x30')]()]=_0x1a9e3f[_0x224b29[_0x12c1('0x36')]][_0x12c1('0x32')]();}else if(_0x224b29[_0x12c1('0x2d')]===_0x12c1('0x37')&&_0x224b29[_0x12c1('0x38')]&&_0x224b29[_0x12c1('0x38')][_0x12c1('0x39')]&&_0x224b29[_0x12c1('0x34')]&&_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29[_0x12c1('0x34')]['toLowerCase']()]=_0x1a9e3f[_0x224b29[_0x12c1('0x38')][_0x12c1('0x39')][_0x12c1('0x30')]()]['toString']();}});}return _0x3c8999;}function getTicket(_0x31790b,_0x555be5,_0x121bd7,_0x23a08d,_0x162a2a,_0x5b6a61){return function(_0x36479a){logger[_0x12c1('0x15')]('['+[_0x31790b[_0x12c1('0x11')]()]+_0x12c1('0x3a'),_0x36479a);return new Promise(function(_0x41c0d2,_0xe14777){var _0x8bfd5c=_0x31790b['toLowerCase']()===_0x12c1('0x3b')?_0x36479a[_0x12c1('0x20')]:_0x36479a[_0x12c1('0x26')];var _0x254f9e={'method':'POST','uri':_0x121bd7+'incident'+'?'+_0x5b6a61,'body':Object[_0x12c1('0x3c')]({},{'active':_0x12c1('0x1c'),'caller_id':_0x8bfd5c,'assigned_to':_0x36479a['userId'],'short_description':intUtil[_0x12c1('0x3d')](_0x23a08d[_0x12c1('0x3e')],_0x162a2a,'\x20'),'description':intUtil[_0x12c1('0x3d')](_0x23a08d[_0x12c1('0x3f')],_0x162a2a,'\x0a')},getCustomFields(_0x23a08d[_0x12c1('0x40')],_0x162a2a)),'auth':_0x555be5,'json':!![]};return rp(_0x254f9e)[_0x12c1('0xe')](function(_0x4cfe76){logger['info']('['+[_0x31790b['toUpperCase']()]+']\x20POST\x20incident\x20entity\x20schema',_0x4cfe76[_0x12c1('0xf')]);_0x36479a['ticketId']=_0x4cfe76[_0x12c1('0xf')][_0x12c1('0x10')];_0x36479a[_0x12c1('0x41')]=_0x4cfe76[_0x12c1('0xf')]['number'];logger[_0x12c1('0x15')]('['+[_0x31790b['toUpperCase']()]+_0x12c1('0x42'),_0x36479a);_0x41c0d2(_0x36479a);})['catch'](function(_0x200579){logger['error']('['+[_0x31790b[_0x12c1('0x11')]()]+']',_0x200579[_0x12c1('0x14')]);_0xe14777(_0x200579[_0x12c1('0x14')]);});});};}function createRemoteTag(_0x52df7d,_0x1aa7d8,_0x475502,_0x56b8ff){return new Promise(function(_0xd1f068,_0x366620){var _0x18f3dd={'method':'POST','uri':_0x475502+_0x12c1('0x43')+'?'+_0x56b8ff,'body':{'short_description':_0x52df7d,'global':!![],'active':!![],'name':_0x52df7d},'auth':_0x1aa7d8,'json':!![]};return rp(_0x18f3dd)[_0x12c1('0xe')](function(_0x2c1f34){var _0x432d3a=_0x2c1f34[_0x12c1('0xf')][_0x12c1('0x10')];_0xd1f068(_0x432d3a);});});}function getRemoteTag(_0x508b01,_0x4c2bd8,_0x1fe271,_0x262b2d,_0x1a5f87){return new Promise(function(_0x40626d,_0x116348){var _0x3f68de={'method':_0x12c1('0xc'),'uri':_0x1fe271+_0x12c1('0x43')+_0x12c1('0x44')+_0x508b01+'&'+_0x262b2d,'auth':_0x4c2bd8,'json':!![]};return rp(_0x3f68de)['then'](function(_0x158e0c){if(_0x158e0c[_0x12c1('0xf')]['length']>0x0){var _0x18b94d=_0x158e0c[_0x12c1('0xf')][0x0][_0x12c1('0x10')];_0x40626d(_0x18b94d);}else{return createRemoteTag(_0x508b01,_0x4c2bd8,_0x1fe271,_0x262b2d)[_0x12c1('0xe')](function(_0x1764c3){_0x40626d(_0x1764c3);});}});});}function assignTagToIncident(_0x132bf3,_0x1ce302,_0x4d969f,_0x3bf739,_0x311943){return new Promise(function(_0x29146a,_0x36735d){var _0x58a02f={'method':_0x12c1('0x22'),'uri':_0x4d969f+_0x12c1('0x45')+'?'+_0x311943,'body':{'label':_0x132bf3,'table':_0x12c1('0x46'),'id_type':'Incident','table_key':_0x3bf739[_0x12c1('0x47')],'title':_0x12c1('0x48')+_0x3bf739[_0x12c1('0x41')],'id_display':_0x3bf739['ticketNumber']},'auth':_0x1ce302,'json':!![]};return rp(_0x58a02f)[_0x12c1('0xe')](function(_0x2912e0){_0x29146a();})[_0x12c1('0x1f')](function(){_0x29146a();});});}function manageTags(_0x1c2cfd,_0x54d1eb,_0x503f12,_0x5c05bb,_0x119815,_0x447e56,_0x4d3410){return new Promise(function(_0x54ae22,_0x3a1f0a){var _0x1cd424=[];_0x54d1eb['forEach'](function(_0x9dcae3){_0x1cd424[_0x12c1('0x49')](getRemoteTag(_0x9dcae3,_0x503f12,_0x5c05bb,_0x447e56,_0x4d3410));});return Promise['all'](_0x1cd424)[_0x12c1('0xe')](function(_0xe3764){if(_0xe3764[_0x12c1('0x1a')]){logger[_0x12c1('0x15')]('['+[_0x1c2cfd[_0x12c1('0x11')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0xe3764);var _0x195304=[];_0xe3764[_0x12c1('0x2a')](function(_0x8efb38){_0x195304[_0x12c1('0x49')](assignTagToIncident(_0x8efb38,_0x503f12,_0x5c05bb,_0x119815,_0x447e56));});return Promise[_0x12c1('0x4a')](_0x195304)[_0x12c1('0xe')](function(){_0x54ae22();})[_0x12c1('0x1f')](function(){_0x54ae22();});}else{_0x54ae22();}});});}function getTags(_0x3cfc66,_0x46446e,_0x4ecf08,_0x33d0c2,_0x1a0190,_0x2b7916){return function(_0x3d8264){return new Promise(function(_0x53af59,_0x3e0271){var _0x5bbd9f=[];var _0x19283f=_0x33d0c2[_0x12c1('0x4b')];if(_0x19283f&&_0x19283f[_0x12c1('0x1a')]>0x0){_0x5bbd9f=_[_0x12c1('0x4c')](_0x19283f,_0x12c1('0x39'));}if(_0x5bbd9f['length']>0x0){return manageTags(_0x3cfc66,_0x5bbd9f,_0x46446e,_0x4ecf08,_0x3d8264,_0x1a0190,_0x2b7916)[_0x12c1('0xe')](function(){_0x53af59(_0x3d8264);});}else{_0x53af59(_0x3d8264);}});};}function emit(_0x2fa29f,_0x430bf8,_0x1dd900){var _0x4e1464=_0x12c1('0x4d')+_0x12c1('0x4e')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x12c1('0x4f');var _0x377650={'uri':_0x2fa29f+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x1dd900+_0x4e1464};io['to'](util[_0x12c1('0x50')](_0x12c1('0x51'),_0x430bf8))[_0x12c1('0x52')](_0x12c1('0x53'),_0x377650);}exports['cs']=function(_0x285afa,_0x502515,_0x2014c7,_0x2ada62,_0x54377b,_0x44718e,_0x18740e,_0x341f1c){var _0x19f9d4={};var _0x1c4478={'user':_0x44718e[_0x12c1('0x54')],'pass':_0x44718e[_0x12c1('0x55')]};var _0x420665='sysparm_limit=1';var _0xf62e1a='sysparm_display_value=true';_0x44718e[_0x12c1('0x56')]=intUtil[_0x12c1('0x57')](_0x44718e['remoteUri']);_0x44718e[_0x12c1('0x58')]=intUtil[_0x12c1('0x57')](_0x44718e['serverUrl']);var _0x2d38ff=util[_0x12c1('0x50')](_0x12c1('0x59'),_0x44718e['remoteUri']);_0x19f9d4[_0x12c1('0x17')]=!_[_0x12c1('0x5a')](_0x2ada62)?_0x2ada62[_0x12c1('0x5b')]:null;_0x19f9d4['adminEmail']=_0x44718e[_0x12c1('0x5b')];_0x19f9d4[_0x12c1('0x23')]=_0x341f1c[_0x12c1('0x30')]()===_0x12c1('0x3b')?_0x502515[_0x12c1('0x5c')]:_0x502515[_0x12c1('0x5d')];_0x19f9d4[_0x12c1('0x5e')]=_0x341f1c==='queue'||_0x341f1c===_0x12c1('0x5f')?_0x12c1('0x60'):_0x12c1('0x3b');var _0x40208d=util[_0x12c1('0x50')](_0x12c1('0x61'),_0x44718e[_0x12c1('0x58')],_0x502515[_0x12c1('0x62')],md5(_0x502515['uniqueid']));if(_0x54377b&&_0x54377b[_0x12c1('0x63')]){logger[_0x12c1('0x15')](_0x12c1('0x64'),'Recording\x20is\x20enabled!');_0x502515[_0x12c1('0x65')]=_0x40208d;}else if(_0x18740e&&_0x18740e[_0x12c1('0x66')]&&_0x18740e[_0x12c1('0x66')]!==_0x12c1('0x67')){logger['info'](_0x12c1('0x68'),'Recording\x20is\x20enabled!');_0x502515[_0x12c1('0x65')]=_0x40208d;}else{_0x502515['recordingURL']='';}return getAdminUser(_0x341f1c,_0x1c4478,_0x19f9d4,_0x2d38ff,_0xf62e1a,_0x420665)[_0x12c1('0xe')](getUser(_0x341f1c,_0x1c4478,_0x2d38ff,_0xf62e1a,_0x420665))[_0x12c1('0xe')](getEndUser(_0x341f1c,_0x1c4478,_0x2d38ff,_0xf62e1a,_0x420665))['then'](getTicket(_0x341f1c,_0x1c4478,_0x2d38ff,_0x2014c7,_0x502515,_0xf62e1a))['then'](function(_0x5e1246){logger[_0x12c1('0x15')](util[_0x12c1('0x50')]('The\x20ticket\x20ID\x20is:\x20%s',_0x5e1246[_0x12c1('0x47')]));logger[_0x12c1('0x15')](util['format'](_0x12c1('0x69'),_0x341f1c));if(_0x341f1c!==_0x12c1('0x5f')){logger[_0x12c1('0x15')]('['+[_0x341f1c[_0x12c1('0x11')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x44718e[_0x12c1('0x56')],_0x2ada62['name'],_0x5e1246[_0x12c1('0x47')]);}})[_0x12c1('0x1f')](function(_0x34d4f4){logger[_0x12c1('0x13')]('['+[_0x341f1c['toUpperCase']()]+_0x12c1('0x6a'),util[_0x12c1('0x6b')](_0x34d4f4,{'showHidden':!![],'depth':null}));});};
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