Built motion from commit 52c8a02d.|2.6.29
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 5caec57..fe9c492 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x1261=['recordingURL','The\x20ticket\x20ID\x20is:\x20%s','format','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','result','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','GET','],\x20getUser\x20rp\x20obj','then','length','active','true','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','userId','adminEmail','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','type','string','nameField','toLowerCase','content','toString','idField','variable','variableName','customVariable','Variable','customField','name',']\x20getTicket\x20input\x20crm','incident','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber',']\x20getTicket\x20crm','?sysparm_query=name%3D','label_entry','Incident\x20-\x20',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','push','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','user:%s','emit','username','password','sysparm_display_value=true','remoteUri','serverUrl','stripTrailingSlash','userEmail','isNil','email','outbound','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none'];(function(_0x4bb3da,_0x51c548){var _0x54b1ef=function(_0x1468ac){while(--_0x1468ac){_0x4bb3da['push'](_0x4bb3da['shift']());}};_0x54b1ef(++_0x51c548);}(_0x1261,0x144));var _0x1126=function(_0x478a19,_0x2ff359){_0x478a19=_0x478a19-0x0;var _0x7fd2fa=_0x1261[_0x478a19];return _0x7fd2fa;};'use strict';var _=require('lodash');var Promise=require(_0x1126('0x0'));var rp=require(_0x1126('0x1'));var util=require(_0x1126('0x2'));var md5=require(_0x1126('0x3'));var Redis=require(_0x1126('0x4'));var intUtil=require(_0x1126('0x5'));var config=require(_0x1126('0x6'));var logger=require(_0x1126('0x7'))(_0x1126('0x8'));config[_0x1126('0x9')]=_['defaults'](config['redis'],{'host':_0x1126('0xa'),'port':0x18eb});var io=require(_0x1126('0xb'))(new Redis(config['redis']));function getAdminUser(_0x17e5f0,_0x28772d,_0x245be9,_0x3abb0b,_0x2d9033,_0x59cfa1){return new Promise(function(_0x3f09ac,_0x18dbe6){var _0x167ef1={'method':'GET','uri':_0x3abb0b+_0x1126('0xc')+'&'+_0x2d9033+'&'+_0x59cfa1,'auth':_0x28772d,'json':!![]};return rp(_0x167ef1)['then'](function(_0x52ef15){if(_0x52ef15[_0x1126('0xd')]['length']>0x0){_0x245be9[_0x1126('0xe')]=_0x52ef15[_0x1126('0xd')][0x0][_0x1126('0xf')];}logger[_0x1126('0x10')]('['+[_0x17e5f0[_0x1126('0x11')]()]+_0x1126('0x12'),_0x245be9);_0x3f09ac(_0x245be9);})[_0x1126('0x13')](function(_0x2048ad){logger[_0x1126('0x14')]('['+[_0x17e5f0['toUpperCase']()]+']',_0x2048ad['message']);_0x18dbe6(_0x2048ad[_0x1126('0x15')]);});});}function getUser(_0x154e20,_0x279455,_0x4be0c6,_0x45149c,_0x4794a7){return function(_0x35fe9f){logger[_0x1126('0x10')]('['+[_0x154e20[_0x1126('0x11')]()]+'],\x20getUser\x20input\x20crm',_0x35fe9f);return new Promise(function(_0x245cd7,_0x1695f6){if(intUtil['validateEmail'](_0x35fe9f['userEmail'])){var _0x22ae0b={'method':_0x1126('0x16'),'uri':_0x4be0c6+'sys_user?sysparm_query=email%3D'+_0x35fe9f['userEmail']+'&'+_0x45149c+'&'+_0x4794a7,'auth':_0x279455,'json':!![]};logger[_0x1126('0x10')]('['+[_0x154e20['toUpperCase']()]+_0x1126('0x17'),_0x22ae0b);return rp(_0x22ae0b)[_0x1126('0x18')](function(_0x2f70ac){logger['info']('['+[_0x154e20[_0x1126('0x11')]()]+'],\x20getUser\x20entity',_0x2f70ac);if(_0x2f70ac['result'][_0x1126('0x19')]>0x0&&String(_0x2f70ac[_0x1126('0xd')][0x0][_0x1126('0x1a')])===_0x1126('0x1b')){_0x35fe9f['userId']=_0x2f70ac[_0x1126('0xd')][0x0][_0x1126('0xf')];}else{_0x35fe9f['userId']=_0x35fe9f[_0x1126('0xe')];_0x35fe9f['userEmail']=_0x35fe9f['adminEmail'];}logger['info']('['+[_0x154e20[_0x1126('0x11')]()]+_0x1126('0x1c'),_0x35fe9f);_0x245cd7(_0x35fe9f);})[_0x1126('0x13')](function(_0x34bcf1){logger[_0x1126('0x14')]('['+[_0x154e20[_0x1126('0x11')]()]+']',_0x34bcf1[_0x1126('0x15')]);_0x1695f6(_0x34bcf1[_0x1126('0x15')]);});}else{logger['info']('['+[_0x154e20[_0x1126('0x11')]()]+_0x1126('0x1d'));_0x35fe9f[_0x1126('0x1e')]=_0x35fe9f['adminId'];_0x35fe9f['userEmail']=_0x35fe9f[_0x1126('0x1f')];_0x245cd7(_0x35fe9f);}});};}function createEndUser(_0x39bf0e,_0x55e195,_0x2fb797,_0x23d2bc,_0x4a334a){logger[_0x1126('0x10')]('['+[_0x39bf0e['toUpperCase']()]+_0x1126('0x20'),_0x2fb797);return new Promise(function(_0x4bd50b,_0x771bb8){var _0x583ce6={'method':_0x1126('0x21'),'uri':_0x23d2bc+'sys_user?'+_0x4a334a,'body':{'user_name':_0x2fb797['endUserNumber'],'roles':'user','first_name':_0x2fb797[_0x1126('0x22')],'active':_0x1126('0x1b'),'date_format':_0x1126('0x23'),'phone':_0x2fb797['endUserNumber']},'auth':_0x55e195,'json':!![]};return rp(_0x583ce6)[_0x1126('0x18')](function(_0x226afb){logger['info']('['+[_0x39bf0e[_0x1126('0x11')]()]+_0x1126('0x24'),_0x226afb[_0x1126('0xd')]);_0x2fb797[_0x1126('0x25')]=_0x226afb['result']['sys_id'];_0x4bd50b(_0x2fb797);})[_0x1126('0x13')](function(_0x19e6e4){logger[_0x1126('0x14')]('['+[_0x39bf0e[_0x1126('0x11')]()]+']',_0x19e6e4['message']);_0x771bb8(_0x19e6e4[_0x1126('0x15')]);});});}function getEndUser(_0x6f4312,_0x313ebe,_0x22436c,_0x3b0f79,_0x5df232){return function(_0x2a0dfe){logger[_0x1126('0x10')]('['+[_0x6f4312[_0x1126('0x11')]()]+_0x1126('0x26'),_0x2a0dfe);return new Promise(function(_0x5c019d,_0x4ca51c){var _0x22827a={'method':_0x1126('0x16'),'uri':_0x22436c+'sys_user?sysparm_query=phone%3D'+_0x2a0dfe[_0x1126('0x22')]+'&'+_0x3b0f79+'&'+_0x5df232,'auth':_0x313ebe,'json':!![]};return rp(_0x22827a)[_0x1126('0x18')](function(_0x11b0f6){if(_0x11b0f6['result']['length']>0x0){_0x2a0dfe[_0x1126('0x25')]=_0x11b0f6[_0x1126('0xd')][0x0][_0x1126('0xf')];logger[_0x1126('0x10')]('['+[_0x6f4312['toUpperCase']()]+_0x1126('0x27'),_0x2a0dfe);_0x5c019d(_0x2a0dfe);}else{return createEndUser(_0x6f4312,_0x313ebe,_0x2a0dfe,_0x22436c,_0x3b0f79)['then'](function(_0x8abfe3){logger[_0x1126('0x10')]('['+[_0x6f4312[_0x1126('0x11')]()]+_0x1126('0x28'),_0x8abfe3);_0x5c019d(_0x8abfe3);});}})[_0x1126('0x13')](function(_0x5746f6){logger[_0x1126('0x14')]('['+[_0x6f4312[_0x1126('0x11')]()]+']',_0x5746f6[_0x1126('0x15')]);_0x4ca51c(_0x5746f6[_0x1126('0x15')]);});});};}function getCustomFields(_0x3469a2,_0x3442b8){var _0x3052f9={};if(_0x3469a2['length']>0x0){_[_0x1126('0x29')](_0x3469a2,function(_0x154c28){if(_0x154c28[_0x1126('0x2a')]===_0x1126('0x2b')&&_0x154c28[_0x1126('0x2c')]&&!_0x154c28['customField']){_0x3052f9[_0x154c28['idField'][_0x1126('0x2d')]()]=_0x154c28[_0x1126('0x2e')][_0x1126('0x2f')]();}else if(_0x154c28[_0x1126('0x2a')]===_0x1126('0x2b')&&_0x154c28[_0x1126('0x30')]&&_0x154c28['customField']){_0x3052f9[_0x154c28['idField']['toLowerCase']()]=_0x154c28[_0x1126('0x2e')]['toString']();}else if(_0x154c28[_0x1126('0x2a')]===_0x1126('0x31')&&_0x154c28[_0x1126('0x32')]&&_0x154c28[_0x1126('0x30')]&&_0x154c28['customField']){_0x3052f9[_0x154c28['idField'][_0x1126('0x2d')]()]=_0x3442b8[_0x154c28[_0x1126('0x32')]][_0x1126('0x2f')]();}else if(_0x154c28['type']===_0x1126('0x33')&&_0x154c28['Variable']&&_0x154c28[_0x1126('0x34')]['name']&&_0x154c28[_0x1126('0x30')]&&_0x154c28[_0x1126('0x35')]){_0x3052f9[_0x154c28[_0x1126('0x30')]['toLowerCase']()]=_0x3442b8[_0x154c28[_0x1126('0x34')][_0x1126('0x36')][_0x1126('0x2d')]()]['toString']();}});}return _0x3052f9;}function getTicket(_0x58ff3a,_0x4dd7f5,_0x6e78cf,_0x520b62,_0x1e197e,_0x507568){return function(_0x2f45b9){logger[_0x1126('0x10')]('['+[_0x58ff3a[_0x1126('0x11')]()]+_0x1126('0x37'),_0x2f45b9);return new Promise(function(_0xede3d8,_0x56732f){var _0x198173=_0x58ff3a[_0x1126('0x2d')]()==='outbound'?_0x2f45b9[_0x1126('0x1e')]:_0x2f45b9[_0x1126('0x25')];var _0x575f79={'method':_0x1126('0x21'),'uri':_0x6e78cf+_0x1126('0x38')+'?'+_0x507568,'body':Object['assign']({},{'active':_0x1126('0x1b'),'caller_id':_0x198173,'assigned_to':_0x2f45b9[_0x1126('0x1e')],'short_description':intUtil[_0x1126('0x39')](_0x520b62['Subjects'],_0x1e197e,'\x20'),'description':intUtil[_0x1126('0x39')](_0x520b62[_0x1126('0x3a')],_0x1e197e,'\x0a')},getCustomFields(_0x520b62[_0x1126('0x3b')],_0x1e197e)),'auth':_0x4dd7f5,'json':!![]};return rp(_0x575f79)[_0x1126('0x18')](function(_0x224456){logger[_0x1126('0x10')]('['+[_0x58ff3a[_0x1126('0x11')]()]+_0x1126('0x3c'),_0x224456['result']);_0x2f45b9[_0x1126('0x3d')]=_0x224456['result'][_0x1126('0xf')];_0x2f45b9[_0x1126('0x3e')]=_0x224456['result']['number'];logger[_0x1126('0x10')]('['+[_0x58ff3a[_0x1126('0x11')]()]+_0x1126('0x3f'),_0x2f45b9);_0xede3d8(_0x2f45b9);})['catch'](function(_0x3cb44c){logger[_0x1126('0x14')]('['+[_0x58ff3a[_0x1126('0x11')]()]+']',_0x3cb44c[_0x1126('0x15')]);_0x56732f(_0x3cb44c['message']);});});};}function createRemoteTag(_0x30d1b3,_0x46551f,_0x5c36b9,_0x4bcc08){return new Promise(function(_0x4abb4d,_0x526b07){var _0x386c10={'method':_0x1126('0x21'),'uri':_0x5c36b9+'label'+'?'+_0x4bcc08,'body':{'short_description':_0x30d1b3,'global':!![],'active':!![],'name':_0x30d1b3},'auth':_0x46551f,'json':!![]};return rp(_0x386c10)[_0x1126('0x18')](function(_0x1c7a2b){var _0x38093e=_0x1c7a2b[_0x1126('0xd')][_0x1126('0xf')];_0x4abb4d(_0x38093e);});});}function getRemoteTag(_0x4e4d49,_0x41cbb6,_0x267592,_0x5d6414,_0x322016){return new Promise(function(_0x476aca,_0xcc9499){var _0x36b61={'method':_0x1126('0x16'),'uri':_0x267592+'label'+_0x1126('0x40')+_0x4e4d49+'&'+_0x5d6414,'auth':_0x41cbb6,'json':!![]};return rp(_0x36b61)['then'](function(_0x868b2c){if(_0x868b2c[_0x1126('0xd')][_0x1126('0x19')]>0x0){var _0x590bc2=_0x868b2c[_0x1126('0xd')][0x0][_0x1126('0xf')];_0x476aca(_0x590bc2);}else{return createRemoteTag(_0x4e4d49,_0x41cbb6,_0x267592,_0x5d6414)['then'](function(_0x30812d){_0x476aca(_0x30812d);});}});});}function assignTagToIncident(_0x25038f,_0x9bad53,_0x5a5340,_0x2fe6dc,_0x3377db){return new Promise(function(_0x22ab18,_0x308ee4){var _0x128c94={'method':_0x1126('0x21'),'uri':_0x5a5340+_0x1126('0x41')+'?'+_0x3377db,'body':{'label':_0x25038f,'table':_0x1126('0x38'),'id_type':'Incident','table_key':_0x2fe6dc[_0x1126('0x3d')],'title':_0x1126('0x42')+_0x2fe6dc[_0x1126('0x3e')],'id_display':_0x2fe6dc[_0x1126('0x3e')]},'auth':_0x9bad53,'json':!![]};return rp(_0x128c94)[_0x1126('0x18')](function(_0x4f5772){_0x22ab18();})[_0x1126('0x13')](function(){_0x22ab18();});});}function manageTags(_0x315386,_0x5e0ea1,_0x3767e4,_0x5246aa,_0x272274,_0x10ff91,_0x478806){return new Promise(function(_0x3062d6,_0x21d4ef){var _0x375b76=[];_0x5e0ea1['forEach'](function(_0x13394f){_0x375b76['push'](getRemoteTag(_0x13394f,_0x3767e4,_0x5246aa,_0x10ff91,_0x478806));});return Promise['all'](_0x375b76)[_0x1126('0x18')](function(_0x40185f){if(_0x40185f[_0x1126('0x19')]){logger[_0x1126('0x10')]('['+[_0x315386[_0x1126('0x11')]()]+_0x1126('0x43'),_0x40185f);var _0x1a0e26=[];_0x40185f['forEach'](function(_0x191307){_0x1a0e26[_0x1126('0x44')](assignTagToIncident(_0x191307,_0x3767e4,_0x5246aa,_0x272274,_0x10ff91));});return Promise[_0x1126('0x45')](_0x1a0e26)[_0x1126('0x18')](function(){_0x3062d6();})[_0x1126('0x13')](function(){_0x3062d6();});}else{_0x3062d6();}});});}function getTags(_0x3cd788,_0x5a0804,_0x5b17d6,_0x16a343,_0x3921c2,_0x4bf2b3){return function(_0x5ee130){return new Promise(function(_0x5e9260,_0x51a28d){var _0x964a2=[];var _0x37b1ab=_0x16a343[_0x1126('0x46')];if(_0x37b1ab&&_0x37b1ab['length']>0x0){_0x964a2=_[_0x1126('0x47')](_0x37b1ab,_0x1126('0x36'));}if(_0x964a2[_0x1126('0x19')]>0x0){return manageTags(_0x3cd788,_0x964a2,_0x5a0804,_0x5b17d6,_0x5ee130,_0x3921c2,_0x4bf2b3)[_0x1126('0x18')](function(){_0x5e9260(_0x5ee130);});}else{_0x5e9260(_0x5ee130);}});};}function emit(_0x22d403,_0x3f007b,_0x131056){var _0x49a0a3=_0x1126('0x48')+_0x1126('0x49')+_0x1126('0x4a')+_0x1126('0x4b');var _0x288b9b={'uri':_0x22d403+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x131056+_0x49a0a3};io['to'](util['format'](_0x1126('0x4c'),_0x3f007b))[_0x1126('0x4d')]('trigger:browser:url',_0x288b9b);}exports['cs']=function(_0x3bf25d,_0x1fb2f0,_0x366675,_0x6a41c0,_0x2828d4,_0x30d240,_0x41ce78,_0x247f12){var _0xd20fbe={};var _0x3d5e15={'user':_0x30d240[_0x1126('0x4e')],'pass':_0x30d240[_0x1126('0x4f')]};var _0x3dad39='sysparm_limit=1';var _0x111f49=_0x1126('0x50');_0x30d240[_0x1126('0x51')]=intUtil['stripTrailingSlash'](_0x30d240['remoteUri']);_0x30d240[_0x1126('0x52')]=intUtil[_0x1126('0x53')](_0x30d240[_0x1126('0x52')]);var _0x3bfeb8=util['format']('%s/api/now/table/',_0x30d240['remoteUri']);_0xd20fbe[_0x1126('0x54')]=!_[_0x1126('0x55')](_0x6a41c0)?_0x6a41c0[_0x1126('0x56')]:null;_0xd20fbe[_0x1126('0x1f')]=_0x30d240['email'];_0xd20fbe[_0x1126('0x22')]=_0x247f12['toLowerCase']()===_0x1126('0x57')?_0x1fb2f0[_0x1126('0x58')]:_0x1fb2f0[_0x1126('0x59')];_0xd20fbe[_0x1126('0x5a')]=_0x247f12===_0x1126('0x5b')||_0x247f12===_0x1126('0x5c')?_0x1126('0x5b'):'outbound';var _0xfd2d9=util['format'](_0x1126('0x5d'),_0x30d240[_0x1126('0x52')],_0x1fb2f0['uniqueid'],md5(_0x1fb2f0[_0x1126('0x5e')]));if(_0x2828d4&&_0x2828d4[_0x1126('0x5f')]){logger['info'](_0x1126('0x60'),_0x1126('0x61'));_0x1fb2f0['recordingURL']=_0xfd2d9;}else if(_0x41ce78&&_0x41ce78['recordingFormat']&&_0x41ce78[_0x1126('0x62')]!==_0x1126('0x63')){logger[_0x1126('0x10')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x1fb2f0['recordingURL']=_0xfd2d9;}else{_0x1fb2f0[_0x1126('0x64')]='';}return getAdminUser(_0x247f12,_0x3d5e15,_0xd20fbe,_0x3bfeb8,_0x111f49,_0x3dad39)['then'](getUser(_0x247f12,_0x3d5e15,_0x3bfeb8,_0x111f49,_0x3dad39))['then'](getEndUser(_0x247f12,_0x3d5e15,_0x3bfeb8,_0x111f49,_0x3dad39))[_0x1126('0x18')](getTicket(_0x247f12,_0x3d5e15,_0x3bfeb8,_0x366675,_0x1fb2f0,_0x111f49))['then'](function(_0x1f320e){logger[_0x1126('0x10')](util['format'](_0x1126('0x65'),_0x1f320e[_0x1126('0x3d')]));logger[_0x1126('0x10')](util[_0x1126('0x66')](_0x1126('0x67'),_0x247f12));if(_0x247f12!=='unmanaged'){logger[_0x1126('0x10')]('['+[_0x247f12[_0x1126('0x11')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x30d240[_0x1126('0x51')],_0x6a41c0[_0x1126('0x36')],_0x1f320e[_0x1126('0x3d')]);}})[_0x1126('0x13')](function(_0x2598a7){logger[_0x1126('0x14')]('['+[_0x247f12[_0x1126('0x11')]()]+_0x1126('0x68'),util[_0x1126('0x69')](_0x2598a7,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x2c11=['toString','picklist','idField','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Descriptions','Fields','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','incident','ticketId','Incident\x20-\x20','push','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','format','user:%s','emit','trigger:browser:url','username','password','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','unmanaged','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','none','[OUTBOUND]','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','sys_id','toUpperCase','],\x20getAdminUser\x20crm','error','message','info','],\x20getUser\x20input\x20crm','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','active','true','adminId','],\x20getUser\x20crm','catch','userId','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','type','nameField','customField','toLowerCase','content'];(function(_0x543307,_0x5bdb8b){var _0x945453=function(_0x53012a){while(--_0x53012a){_0x543307['push'](_0x543307['shift']());}};_0x945453(++_0x5bdb8b);}(_0x2c11,0x112));var _0x12c1=function(_0x3508d1,_0x4436de){_0x3508d1=_0x3508d1-0x0;var _0x235dda=_0x2c11[_0x3508d1];return _0x235dda;};'use strict';var _=require(_0x12c1('0x0'));var Promise=require(_0x12c1('0x1'));var rp=require(_0x12c1('0x2'));var util=require(_0x12c1('0x3'));var md5=require(_0x12c1('0x4'));var Redis=require(_0x12c1('0x5'));var intUtil=require(_0x12c1('0x6'));var config=require(_0x12c1('0x7'));var logger=require(_0x12c1('0x8'))(_0x12c1('0x9'));config[_0x12c1('0xa')]=_['defaults'](config['redis'],{'host':_0x12c1('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x12c1('0xa')]));function getAdminUser(_0x53692d,_0x143076,_0x58fc1c,_0x5a7193,_0x43fe69,_0x5e66c4){return new Promise(function(_0x33c35c,_0x5c56b6){var _0x30fb63={'method':_0x12c1('0xc'),'uri':_0x5a7193+_0x12c1('0xd')+'&'+_0x43fe69+'&'+_0x5e66c4,'auth':_0x143076,'json':!![]};return rp(_0x30fb63)[_0x12c1('0xe')](function(_0x489428){if(_0x489428[_0x12c1('0xf')]['length']>0x0){_0x58fc1c['adminId']=_0x489428['result'][0x0][_0x12c1('0x10')];}logger['info']('['+[_0x53692d[_0x12c1('0x11')]()]+_0x12c1('0x12'),_0x58fc1c);_0x33c35c(_0x58fc1c);})['catch'](function(_0x525e32){logger[_0x12c1('0x13')]('['+[_0x53692d[_0x12c1('0x11')]()]+']',_0x525e32[_0x12c1('0x14')]);_0x5c56b6(_0x525e32['message']);});});}function getUser(_0x5046b4,_0x299e85,_0x555a34,_0x3c22ef,_0x20991a){return function(_0x37b2e5){logger[_0x12c1('0x15')]('['+[_0x5046b4[_0x12c1('0x11')]()]+_0x12c1('0x16'),_0x37b2e5);return new Promise(function(_0x109af2,_0x219425){if(intUtil['validateEmail'](_0x37b2e5[_0x12c1('0x17')])){var _0x514058={'method':_0x12c1('0xc'),'uri':_0x555a34+'sys_user?sysparm_query=email%3D'+_0x37b2e5[_0x12c1('0x17')]+'&'+_0x3c22ef+'&'+_0x20991a,'auth':_0x299e85,'json':!![]};logger['info']('['+[_0x5046b4[_0x12c1('0x11')]()]+_0x12c1('0x18'),_0x514058);return rp(_0x514058)[_0x12c1('0xe')](function(_0x1193e7){logger[_0x12c1('0x15')]('['+[_0x5046b4[_0x12c1('0x11')]()]+_0x12c1('0x19'),_0x1193e7);if(_0x1193e7[_0x12c1('0xf')][_0x12c1('0x1a')]>0x0&&String(_0x1193e7[_0x12c1('0xf')][0x0][_0x12c1('0x1b')])===_0x12c1('0x1c')){_0x37b2e5['userId']=_0x1193e7[_0x12c1('0xf')][0x0][_0x12c1('0x10')];}else{_0x37b2e5['userId']=_0x37b2e5[_0x12c1('0x1d')];_0x37b2e5[_0x12c1('0x17')]=_0x37b2e5['adminEmail'];}logger[_0x12c1('0x15')]('['+[_0x5046b4['toUpperCase']()]+_0x12c1('0x1e'),_0x37b2e5);_0x109af2(_0x37b2e5);})[_0x12c1('0x1f')](function(_0x1bd0a2){logger['error']('['+[_0x5046b4[_0x12c1('0x11')]()]+']',_0x1bd0a2[_0x12c1('0x14')]);_0x219425(_0x1bd0a2['message']);});}else{logger[_0x12c1('0x15')]('['+[_0x5046b4[_0x12c1('0x11')]()]+']\x20using\x20admin\x20profile');_0x37b2e5[_0x12c1('0x20')]=_0x37b2e5['adminId'];_0x37b2e5[_0x12c1('0x17')]=_0x37b2e5['adminEmail'];_0x109af2(_0x37b2e5);}});};}function createEndUser(_0x5ac5fc,_0x219f03,_0x1eeb04,_0x114080,_0x41227e){logger[_0x12c1('0x15')]('['+[_0x5ac5fc[_0x12c1('0x11')]()]+_0x12c1('0x21'),_0x1eeb04);return new Promise(function(_0x18b715,_0x2539c8){var _0x25186a={'method':_0x12c1('0x22'),'uri':_0x114080+'sys_user?'+_0x41227e,'body':{'user_name':_0x1eeb04[_0x12c1('0x23')],'roles':_0x12c1('0x24'),'first_name':_0x1eeb04[_0x12c1('0x23')],'active':'true','date_format':'System','phone':_0x1eeb04[_0x12c1('0x23')]},'auth':_0x219f03,'json':!![]};return rp(_0x25186a)[_0x12c1('0xe')](function(_0x1c20b1){logger[_0x12c1('0x15')]('['+[_0x5ac5fc[_0x12c1('0x11')]()]+_0x12c1('0x25'),_0x1c20b1[_0x12c1('0xf')]);_0x1eeb04[_0x12c1('0x26')]=_0x1c20b1[_0x12c1('0xf')][_0x12c1('0x10')];_0x18b715(_0x1eeb04);})[_0x12c1('0x1f')](function(_0x2d5068){logger[_0x12c1('0x13')]('['+[_0x5ac5fc[_0x12c1('0x11')]()]+']',_0x2d5068[_0x12c1('0x14')]);_0x2539c8(_0x2d5068[_0x12c1('0x14')]);});});}function getEndUser(_0x137ba9,_0xdc31dd,_0x5134b8,_0x445627,_0x5d8670){return function(_0x543ff6){logger[_0x12c1('0x15')]('['+[_0x137ba9[_0x12c1('0x11')]()]+'],\x20getEndUser\x20input\x20crm',_0x543ff6);return new Promise(function(_0x1d6233,_0x51f7dd){var _0x5e5f05={'method':'GET','uri':_0x5134b8+_0x12c1('0x27')+_0x543ff6[_0x12c1('0x23')]+'&'+_0x445627+'&'+_0x5d8670,'auth':_0xdc31dd,'json':!![]};return rp(_0x5e5f05)['then'](function(_0x5c9541){if(_0x5c9541[_0x12c1('0xf')][_0x12c1('0x1a')]>0x0){_0x543ff6['endUserId']=_0x5c9541[_0x12c1('0xf')][0x0][_0x12c1('0x10')];logger['info']('['+[_0x137ba9[_0x12c1('0x11')]()]+_0x12c1('0x28'),_0x543ff6);_0x1d6233(_0x543ff6);}else{return createEndUser(_0x137ba9,_0xdc31dd,_0x543ff6,_0x5134b8,_0x445627)[_0x12c1('0xe')](function(_0x4fa704){logger[_0x12c1('0x15')]('['+[_0x137ba9[_0x12c1('0x11')]()]+_0x12c1('0x29'),_0x4fa704);_0x1d6233(_0x4fa704);});}})['catch'](function(_0x1f61df){logger[_0x12c1('0x13')]('['+[_0x137ba9[_0x12c1('0x11')]()]+']',_0x1f61df[_0x12c1('0x14')]);_0x51f7dd(_0x1f61df[_0x12c1('0x14')]);});});};}function getCustomFields(_0x1370e7,_0x1a9e3f){var _0x3c8999={};if(_0x1370e7[_0x12c1('0x1a')]>0x0){_[_0x12c1('0x2a')](_0x1370e7,function(_0x224b29){if(_[_0x12c1('0x2b')]([_0x12c1('0x2c'),'picklist'],_0x224b29[_0x12c1('0x2d')])&&_0x224b29[_0x12c1('0x2e')]&&!_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29['nameField'][_0x12c1('0x30')]()]=_0x224b29[_0x12c1('0x31')][_0x12c1('0x32')]();}else if(_[_0x12c1('0x2b')]([_0x12c1('0x2c'),_0x12c1('0x33')],_0x224b29['type'])&&_0x224b29[_0x12c1('0x34')]&&_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29[_0x12c1('0x34')][_0x12c1('0x30')]()]=_0x224b29[_0x12c1('0x31')][_0x12c1('0x32')]();}else if(_0x224b29[_0x12c1('0x2d')]===_0x12c1('0x35')&&_0x224b29[_0x12c1('0x36')]&&_0x224b29['idField']&&_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29[_0x12c1('0x34')][_0x12c1('0x30')]()]=_0x1a9e3f[_0x224b29[_0x12c1('0x36')]][_0x12c1('0x32')]();}else if(_0x224b29[_0x12c1('0x2d')]===_0x12c1('0x37')&&_0x224b29[_0x12c1('0x38')]&&_0x224b29[_0x12c1('0x38')][_0x12c1('0x39')]&&_0x224b29[_0x12c1('0x34')]&&_0x224b29[_0x12c1('0x2f')]){_0x3c8999[_0x224b29[_0x12c1('0x34')]['toLowerCase']()]=_0x1a9e3f[_0x224b29[_0x12c1('0x38')][_0x12c1('0x39')][_0x12c1('0x30')]()]['toString']();}});}return _0x3c8999;}function getTicket(_0x31790b,_0x555be5,_0x121bd7,_0x23a08d,_0x162a2a,_0x5b6a61){return function(_0x36479a){logger[_0x12c1('0x15')]('['+[_0x31790b[_0x12c1('0x11')]()]+_0x12c1('0x3a'),_0x36479a);return new Promise(function(_0x41c0d2,_0xe14777){var _0x8bfd5c=_0x31790b['toLowerCase']()===_0x12c1('0x3b')?_0x36479a[_0x12c1('0x20')]:_0x36479a[_0x12c1('0x26')];var _0x254f9e={'method':'POST','uri':_0x121bd7+'incident'+'?'+_0x5b6a61,'body':Object[_0x12c1('0x3c')]({},{'active':_0x12c1('0x1c'),'caller_id':_0x8bfd5c,'assigned_to':_0x36479a['userId'],'short_description':intUtil[_0x12c1('0x3d')](_0x23a08d[_0x12c1('0x3e')],_0x162a2a,'\x20'),'description':intUtil[_0x12c1('0x3d')](_0x23a08d[_0x12c1('0x3f')],_0x162a2a,'\x0a')},getCustomFields(_0x23a08d[_0x12c1('0x40')],_0x162a2a)),'auth':_0x555be5,'json':!![]};return rp(_0x254f9e)[_0x12c1('0xe')](function(_0x4cfe76){logger['info']('['+[_0x31790b['toUpperCase']()]+']\x20POST\x20incident\x20entity\x20schema',_0x4cfe76[_0x12c1('0xf')]);_0x36479a['ticketId']=_0x4cfe76[_0x12c1('0xf')][_0x12c1('0x10')];_0x36479a[_0x12c1('0x41')]=_0x4cfe76[_0x12c1('0xf')]['number'];logger[_0x12c1('0x15')]('['+[_0x31790b['toUpperCase']()]+_0x12c1('0x42'),_0x36479a);_0x41c0d2(_0x36479a);})['catch'](function(_0x200579){logger['error']('['+[_0x31790b[_0x12c1('0x11')]()]+']',_0x200579[_0x12c1('0x14')]);_0xe14777(_0x200579[_0x12c1('0x14')]);});});};}function createRemoteTag(_0x52df7d,_0x1aa7d8,_0x475502,_0x56b8ff){return new Promise(function(_0xd1f068,_0x366620){var _0x18f3dd={'method':'POST','uri':_0x475502+_0x12c1('0x43')+'?'+_0x56b8ff,'body':{'short_description':_0x52df7d,'global':!![],'active':!![],'name':_0x52df7d},'auth':_0x1aa7d8,'json':!![]};return rp(_0x18f3dd)[_0x12c1('0xe')](function(_0x2c1f34){var _0x432d3a=_0x2c1f34[_0x12c1('0xf')][_0x12c1('0x10')];_0xd1f068(_0x432d3a);});});}function getRemoteTag(_0x508b01,_0x4c2bd8,_0x1fe271,_0x262b2d,_0x1a5f87){return new Promise(function(_0x40626d,_0x116348){var _0x3f68de={'method':_0x12c1('0xc'),'uri':_0x1fe271+_0x12c1('0x43')+_0x12c1('0x44')+_0x508b01+'&'+_0x262b2d,'auth':_0x4c2bd8,'json':!![]};return rp(_0x3f68de)['then'](function(_0x158e0c){if(_0x158e0c[_0x12c1('0xf')]['length']>0x0){var _0x18b94d=_0x158e0c[_0x12c1('0xf')][0x0][_0x12c1('0x10')];_0x40626d(_0x18b94d);}else{return createRemoteTag(_0x508b01,_0x4c2bd8,_0x1fe271,_0x262b2d)[_0x12c1('0xe')](function(_0x1764c3){_0x40626d(_0x1764c3);});}});});}function assignTagToIncident(_0x132bf3,_0x1ce302,_0x4d969f,_0x3bf739,_0x311943){return new Promise(function(_0x29146a,_0x36735d){var _0x58a02f={'method':_0x12c1('0x22'),'uri':_0x4d969f+_0x12c1('0x45')+'?'+_0x311943,'body':{'label':_0x132bf3,'table':_0x12c1('0x46'),'id_type':'Incident','table_key':_0x3bf739[_0x12c1('0x47')],'title':_0x12c1('0x48')+_0x3bf739[_0x12c1('0x41')],'id_display':_0x3bf739['ticketNumber']},'auth':_0x1ce302,'json':!![]};return rp(_0x58a02f)[_0x12c1('0xe')](function(_0x2912e0){_0x29146a();})[_0x12c1('0x1f')](function(){_0x29146a();});});}function manageTags(_0x1c2cfd,_0x54d1eb,_0x503f12,_0x5c05bb,_0x119815,_0x447e56,_0x4d3410){return new Promise(function(_0x54ae22,_0x3a1f0a){var _0x1cd424=[];_0x54d1eb['forEach'](function(_0x9dcae3){_0x1cd424[_0x12c1('0x49')](getRemoteTag(_0x9dcae3,_0x503f12,_0x5c05bb,_0x447e56,_0x4d3410));});return Promise['all'](_0x1cd424)[_0x12c1('0xe')](function(_0xe3764){if(_0xe3764[_0x12c1('0x1a')]){logger[_0x12c1('0x15')]('['+[_0x1c2cfd[_0x12c1('0x11')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0xe3764);var _0x195304=[];_0xe3764[_0x12c1('0x2a')](function(_0x8efb38){_0x195304[_0x12c1('0x49')](assignTagToIncident(_0x8efb38,_0x503f12,_0x5c05bb,_0x119815,_0x447e56));});return Promise[_0x12c1('0x4a')](_0x195304)[_0x12c1('0xe')](function(){_0x54ae22();})[_0x12c1('0x1f')](function(){_0x54ae22();});}else{_0x54ae22();}});});}function getTags(_0x3cfc66,_0x46446e,_0x4ecf08,_0x33d0c2,_0x1a0190,_0x2b7916){return function(_0x3d8264){return new Promise(function(_0x53af59,_0x3e0271){var _0x5bbd9f=[];var _0x19283f=_0x33d0c2[_0x12c1('0x4b')];if(_0x19283f&&_0x19283f[_0x12c1('0x1a')]>0x0){_0x5bbd9f=_[_0x12c1('0x4c')](_0x19283f,_0x12c1('0x39'));}if(_0x5bbd9f['length']>0x0){return manageTags(_0x3cfc66,_0x5bbd9f,_0x46446e,_0x4ecf08,_0x3d8264,_0x1a0190,_0x2b7916)[_0x12c1('0xe')](function(){_0x53af59(_0x3d8264);});}else{_0x53af59(_0x3d8264);}});};}function emit(_0x2fa29f,_0x430bf8,_0x1dd900){var _0x4e1464=_0x12c1('0x4d')+_0x12c1('0x4e')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x12c1('0x4f');var _0x377650={'uri':_0x2fa29f+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x1dd900+_0x4e1464};io['to'](util[_0x12c1('0x50')](_0x12c1('0x51'),_0x430bf8))[_0x12c1('0x52')](_0x12c1('0x53'),_0x377650);}exports['cs']=function(_0x285afa,_0x502515,_0x2014c7,_0x2ada62,_0x54377b,_0x44718e,_0x18740e,_0x341f1c){var _0x19f9d4={};var _0x1c4478={'user':_0x44718e[_0x12c1('0x54')],'pass':_0x44718e[_0x12c1('0x55')]};var _0x420665='sysparm_limit=1';var _0xf62e1a='sysparm_display_value=true';_0x44718e[_0x12c1('0x56')]=intUtil[_0x12c1('0x57')](_0x44718e['remoteUri']);_0x44718e[_0x12c1('0x58')]=intUtil[_0x12c1('0x57')](_0x44718e['serverUrl']);var _0x2d38ff=util[_0x12c1('0x50')](_0x12c1('0x59'),_0x44718e['remoteUri']);_0x19f9d4[_0x12c1('0x17')]=!_[_0x12c1('0x5a')](_0x2ada62)?_0x2ada62[_0x12c1('0x5b')]:null;_0x19f9d4['adminEmail']=_0x44718e[_0x12c1('0x5b')];_0x19f9d4[_0x12c1('0x23')]=_0x341f1c[_0x12c1('0x30')]()===_0x12c1('0x3b')?_0x502515[_0x12c1('0x5c')]:_0x502515[_0x12c1('0x5d')];_0x19f9d4[_0x12c1('0x5e')]=_0x341f1c==='queue'||_0x341f1c===_0x12c1('0x5f')?_0x12c1('0x60'):_0x12c1('0x3b');var _0x40208d=util[_0x12c1('0x50')](_0x12c1('0x61'),_0x44718e[_0x12c1('0x58')],_0x502515[_0x12c1('0x62')],md5(_0x502515['uniqueid']));if(_0x54377b&&_0x54377b[_0x12c1('0x63')]){logger[_0x12c1('0x15')](_0x12c1('0x64'),'Recording\x20is\x20enabled!');_0x502515[_0x12c1('0x65')]=_0x40208d;}else if(_0x18740e&&_0x18740e[_0x12c1('0x66')]&&_0x18740e[_0x12c1('0x66')]!==_0x12c1('0x67')){logger['info'](_0x12c1('0x68'),'Recording\x20is\x20enabled!');_0x502515[_0x12c1('0x65')]=_0x40208d;}else{_0x502515['recordingURL']='';}return getAdminUser(_0x341f1c,_0x1c4478,_0x19f9d4,_0x2d38ff,_0xf62e1a,_0x420665)[_0x12c1('0xe')](getUser(_0x341f1c,_0x1c4478,_0x2d38ff,_0xf62e1a,_0x420665))[_0x12c1('0xe')](getEndUser(_0x341f1c,_0x1c4478,_0x2d38ff,_0xf62e1a,_0x420665))['then'](getTicket(_0x341f1c,_0x1c4478,_0x2d38ff,_0x2014c7,_0x502515,_0xf62e1a))['then'](function(_0x5e1246){logger[_0x12c1('0x15')](util[_0x12c1('0x50')]('The\x20ticket\x20ID\x20is:\x20%s',_0x5e1246[_0x12c1('0x47')]));logger[_0x12c1('0x15')](util['format'](_0x12c1('0x69'),_0x341f1c));if(_0x341f1c!==_0x12c1('0x5f')){logger[_0x12c1('0x15')]('['+[_0x341f1c[_0x12c1('0x11')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x44718e[_0x12c1('0x56')],_0x2ada62['name'],_0x5e1246[_0x12c1('0x47')]);}})[_0x12c1('0x1f')](function(_0x34d4f4){logger[_0x12c1('0x13')]('['+[_0x341f1c['toUpperCase']()]+_0x12c1('0x6a'),util[_0x12c1('0x6b')](_0x34d4f4,{'showHidden':!![],'depth':null}));});};
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